If you would have asked me where the best hospital in NC was, I would have replied UNC chapel hill .But since I have been admitted here I have had the the worst care ever, hell the doctors haven’t even been by to check on me from 3 days ago. I wish they would have flown me to Pinehurst Firsthealth Moore Regional.
This is in my opinion the best hospital in the state. 24/7 care and support. Friendly environment. Phenomenal care teams and care plans. Absolutely recommend UNC hospital to everyone
Im here and it starts with the valet parking saying i cant comsback to bring my wife close said i had to park in the grage im sry at $1.50 an hour is ridiculous. Then you get in the hospital the cleanliness is horrid stuff all over the …
Worst hospital in the history of mankind. ER management is absent, and no sense of urgency with anyone that works here. Count on 14 hours of your day gone, minimum.
Went to UNC in Kinston for their “free” Covid test and they tested me for strep throat and charged me outpatient care! I called customer service and they explained that it was nothing they could do. I’ll never go to another UNC again.
My wife has been at this hospital for 3 weeks. In that time we have watch her hand die on her arm, causing an infection for spread to her forearm. The infection as well as pneumonia led to them prescribing vancomycin, an anti biotic known …
I lost my son told them he needed a IQ test. Because he had cancer 2 yrs before they found it. He had been going to Unc for teeth and kidney stones. The night my son had a seizure Er dr.said his blood was never tested and he has Cancer . …
after 5 years in the uNC system, still desperately searching for a Dr. that will dive deeper into my chronic illness rather than pass me off to someone else in the network. I’ve been passed back and forth, forgotten after what they …
Very very disappointed so far. It has been 2 weeks (- 1day) since coming to their lab for a blood test. No results available yet, and they refuse to tell me the status (done/not done) or when done – I can ask a car dealership when my oil change done, but I cannot ask UNC when my critical test done,
Went there for a dislocated knee… they took 4 hours total just to do a x-ray scan (which they didn’t even show me), ask the same questions with 3 different doctors, and give me a cast that I didn’t even know the price to. They said …
I love this hospital. Everyone was so very nice to me and my family. The room was so nice and big and the food was delicious. The doctors were always there around the clock to check on me. Made me feel like I was family. Your in good hands here. 👍 …
Came in to the ER and waited three hours and still counting. No one asked if I needed pain medicine. No one gave me updates. This is just unbelievable and ridiculous. I’m obviously in pain and it just does not follow there mission and core values.
The disinterested nurses and entitled residents at the UNC hospital killed my father. I walked into his room after his surgery and the oxygen mask was completely off his face. He died from a lack of oxygen and a hospital staff that was too lazy to bother to check on him.
I was just there a couple days ago with my mom in the ER for evaluation. The staff were great! I don’t like ER visits because the testing takes time and it ends up being a long day, but the staff did their best to keep us updated and keep …
I’ve seen how they take care of a few patients, they always rush and not be careful.. like, helloo, some of these people are already in pain!! Giving two stars because there’s still just a few nice and caring, doctors there.
God awful place !! These people will have you hurt or on your death bed before they decide to help you…even in admission i could tell who was going to have a good day and who was not…they let some woman lay on the floor and cry for …
This letter will be copied and placed on the webpages of all companies. My story begins almost a year ago. My husband ( a Duke Internal Medicine pt) was scheduled for a follow up colonoscopy after having multiple polyps found the year …
My son waited in the ER for over 4 hours and was never called to see a doctor but they sure did take a 250 dollar payment while registering him. They asked for both of our social security numbers and address and place of employment in a room with the door wide open to the public hallway of the ER. Shameful
They saved my life. Everyone was excellent from the janitors to the doctor’s. I felt at home. My almost three week stay was wonderful. I had a large mass in my throat. They fix the problem. No else wanted to touch me. I’m truly thankful for all the UNC workers.
UNC provides good healthcare, the issues we have always had is their Billing department. They just cant seem to get it right. Its like the 3 Stooges are running it. After numerous phone calls from myself, and my insurance company telling …
This past Sunday I had a cyst that needed removal and I currently live in Chapel hill but I had only dealt with the ER at Duke so I was left with either to drive 25mins in pain to Duke or 6mins to UNC. I read some reviews and became nervous …
If I could give no stars I would 100%. I was told over and over that the breast center at UNC takes my insurance. I drove 2 hours to this place because I heard great things about it, only to find out that they don’t take my insurance and I …
If you’re sick and need medical care, go somewhere else. Been a patient here for over a decade and their lack of care never ceases to amaze me. Suspiciously negligent physicians and a system focused on maximizing billing. UNC Healthcare is a farce
Staff is nice. Lots of people that care. Budget is a learning hospital and says the new doctors are not always quite as good. the biggest problem seems to be with communication between staff and doctors often things can get mists of the patient has to keep an eye on things.
Has a GI surgery here and it was amazing how fast the procedure was, safely completed and short recovery time, my father in law was treated for prostate cancer and after 3 months of therapy he was declared in remission
While my visit to UNC Hospital was short, they failed to listen to anything I had to say about my insurance situation. I did not have insurance at the time of my visit and I told the staff that the moment I was brought in. I told them that …
The worst of the worst. To schedule an 930 appointment and to make someone wait until 2 pm to have surgery. I wouldn’t bring my dog to this place!! Do better. # tighten up#Duke is better!!
I suffered terrible for two days here in April. It is still on my mind!
I am 75 years old and came in with flue. The Dr took all my pain meds away and gave me aspirin. My blood pressure went high and the pain from my arthritis was …
This hospital amazing neurologist and icu you all have changed my life and made me a better person after having a 11 cm brain tumor removed and thanks for the rehab thepary as well you all were amazing ! Dr Adams she the best ! Radiation team y’all are amazing and very warming thank you !
It was a Blessing that we were in Chapel Hill to visit my brother in law and his wife when my husband had to go to the ER. After testing was done we found out he had brain cancer. Everyone we dealt with were professional and so pleasant . …
I was referred by my doctor one month ago and tried to reach their health center to make an appointment about month still hasn’t had any response. Two weeks ago the phone went through the receptionist said usually takes about two or three …
I came in after telling them I drove 12 hours straight here from vacation with pain like appendicitis. It has be 2 and half hours of excruciating pain in the waiting and they have yet to do anything. Horrible staff. Horrible service. …
We walked up to reception office #6. Receiving office employee seemed annoyed and asked us to wait because she had a “patient”. We were within earshot. Employee was gossiping about personal garbage while we had to wait for them to finish. …
I have never seen such unprofessional health care workers and that goes for every single person who works in that hospital ESPECIALLY their psych units and mental health workers they don’t do anything but sit around it’s unbelievable last …
When they use. The words “you must be admitted, no you don’t have a choice” BEWARE!!!! My mother has Medicare. She was forced to be admitted into the hospital. Nothing they said in the ER made any sense! She had many sets of doctors and …
Some people may have given sad or poor reviews. I am NOT one of them. However, if you have had previous surgical procedures done by a possible rival, they will not touch you will out you getting fully released from the other hospital with …
I had terrible experience here. You guys need to do a better job at evaluating your employees in addition to your patients. The lady Caitlin Turner was rude and I mean absolutely rude to us. Bad attitude, the other staff was ok but I am definitely going back to Duke.
Worst hospital ever. All they are trying is to make money from insurance. I am healthy when I got admitted. They dint allow me to take food and said they need to do some biopsy which got scheduled after two days after my arrival. Then when …
What a way to start my morning ! Arrived to the Cancer hospital and the receptionist where you check in was so rude and short with me like she didn’t want to be bothered!! I think she needs coffee! U would think working in a Cancer hospital …
The mid wives are great, but the hospital and the post natal care is pretty poor. The floors of the birthing rooms are extremely sticky so you stick to the floor everytime you step. If you have gestational diabetes, make sure you check what …
My care was wonderful. My issue is with coding and billing just like the lady who reviewed beneath me. I had an emergency surgery and coding thinks this is classified under maternity care because the emergency was with my fallopian tubes. …
I fully believe that if you have a life threatening medical emergency that is serious enough to catch the attention of a doctor here, you’re in the right place. As a matter of fact, many of the doctors that saw and treated my son, I was …
My husband had colon cancer . I was terrified. The Doctors and nurses the whole staff were great . They took such great care of him and me. I have never been to a hospital that the people were so caring. I could not ask to have been treated any better. Thank you UNC
Since we been here, lot of confusion .Test that were scheduled never took place took two days for them to give reason. Communication was poor. Didnt seem to check patient file to know prognosis. .Night shift slack at time. Throwing dirty …
I would not recommend anyone going to UNC Health Care, GI department!!! Wife had a procedure done in this facility & our experience was far from basic care expected. My wife is a 25 year RN, with most of those years in the OR & recovery …
1st time I went was to get a cyst drained. I ended up waiting more than 6 hours and got it drained by a Doctor Long. The day after it became red and infected, I called UNC and they told me there’s no such a Doctor named Long. …
Love the care I get here! Quality of care has improved over the years; however, parking is and has always been a joke. Especially when athletic events are taking place. Parking priority is given to those attending the events. Valet parking …
If you want to visit at this time you cannot because of covid. Ever if your husband been in the ICU for 32 day all alone. Doctors dont call and update. You get a different update everytime you call. If patient has been there a while …
Great Doctors & Nurses, excellent bedside & chair side. When communicating with them, they actually listen to your needs. Then they explain everything in laymen terms.😘😊 …
This hospital is unreal. Four different visits here in over 4 years (2016-2019) and there is always an altercation, always overworked staff, hospital has no ability to properly diagnose rare conditions in adults and I have personally …
Not bad for a very busy teaching hospital. But I’ve seen much better. Needs a lot of internal renovations, updating and general cleaning, though. Very difficult to find your way around. Poor signage. But staff is friendly and extremely …
My great grandson was transported to UNC from Cape Fear when he was born in 6/20/20. The people who work in the NICU are truly awesome!!! We are sending a heartfelt thank you to, the doctors, nurses and the entire staff there. Thank you for …
Absolutely awesome staff and campus. All the nurses and doctors are top notch, and seem to genuinely care about each person they come into contact with. …
This is the worst hospital in Chapel Hill. They are so slow. If I have to choose a hospital to go to, it will be UNC Hillsborough. The wait time is horrible. I don’t understand if you have an appointment why do you have to wait so long for them to see you.
Drs, nurse’s and kitchen staff great, cleaning crew mean and did not clean the waiting area well. I wish I could think of hed name in the sick, I would call her out! If this helps though it was 02/27/20 at 7 am. She came in yelling telling …
This entire experience has been surreal. The medical staff, patient relations and especially the nursing staff are extremely apathetic, discourteous and unprofessional. My brother was airlifted to the hospital. During the time he has been …
I’ve tried to write this review a dozen times now. It’s difficult to put into words the rough rocky patch of road that cancer drags you down by both ankles. There is no easy or sunny way to describe the loss of a loved one taken by such a …
If I could give a 5 star to the RN, Victoria Lewis I would. Unfortunately, UNC as a whole deserves 1 star. There is no compassion, lack of organization and so much discord. Several doctors came to see my mother, prescribing the WRONG …
My son came for an appointment at the Orthopedic Clinic and got sent over to the ER where he was immediately admitted. Everyone was fine the first night however, the next day, the staff (actual staff, not the students) began to display …
Three trips this year. Nursing, Housekeeping, and maintenance first class. Communication between Dr’s severely lacking. Finding procedures in chart not done, labs weren’t performed. Getting multiple emails about test results but nothing in …
Had a serious emergency and they got us right in, all the staff in the ER were very helpful and pleasant, the intake staff was a little bit harsh. Discharge was fast and easy. The ER has parking but an attendant moves the cars for you, free …
DO NOT go here. They will do unnecessary tests you didn’t ask for so your bill is huge. Took them months to send my BIRTH CONTROL to my pharmacy cause they forgot. I called them for a couple months and they finally sent it. Right now I’m …
On 6/14/2021 my wife had major colon removal surgery. After the surgery by Dr Kapadia my wife was sent to rm 6233. The nurses and drs on that unit were nothing short of outstanding. Madison and Brittany and Joi were the best. Dr Kapadia again performed life saving surgery 😎😎 wonderful hospital 👍 …
I was there with my cousin this evening who was having a very high fever. We got there at 5 PM were there until 10 PM without being seen by a doctor. My cousin got really frustrated and decided to leave the hospital and go rest I his house …
Family oriented care. They treat the patient but also care about and involve family. Staff is always kind and courteous and the drs and nurses are knowledgeable and compassionate! God bless those at UNC!
I drive 3 hours to get to this hospital. Yesterday I left at 0845 and I got home at 2010. And all I got was a CT scan! I was treated like a nuisance instead of a human being. My scan was at 1230. My urology appt. was at 1345. The CT scan …
I went in today with back to back panic attacks and they gave me a benzo via IV which did nothing. Although I was literally laying on the floor shaking and crying having more panic attacks afterwards they planned on sending me home. They …
Was skeptical at first due to all the negative reviews, but was pleasantly surprised my experience was completely different. My visit was for open heart surgery in January 2017. The entire staff was professional and friendly. Dr. Michael …
2022 UPDATE: UNC has been threatened with the removal of Medicare funding because they “placed the health and safety of recipients in its care at risk for serious injury, serious harm, serious impairment or death.” Do good healthcare …
This is a very nice hospital. The ER doctors are not as compassionate as they should be and the nurse aren’t either. However, I was admitted and the nurses were awesome. I started out on the bone marrow floor which my room was the size of a …
In 2016 I had been to 5 other hospitals. Noone at those found my rare blood clotting disease. UNC Ch Hill did. I lost most of my small intestine but they saved my life. Im still a patient. Dr Mark Farber keeps my alive. I am forever grateful. Thank you so very much
WORST EXPERIENCE I have EVER had at any hospital. I came all the way from Benson to drop off some clothes, food, and baby food/Gerber for my 1 1/2 year old niece, who has been hospitalized here since Friday of last week. However, one of the …
Today we ordered lunch at 9:30 and didn’t get our meals until 12:15. Ordered our lunch at 2, and got it at 4. Ordered supper at 7:09, and it’s 8:30 and still have not gotten our food. How do they expect patients to get better if there is no nutrition! They really drop the ball in the kitchen!!! 😤 …
Several weeks of phone calls later, with only ever being able to leave a message. No return calls. School of Dentistry. External call service cannot even get me an answer. …
I was very disappointed at the care they gave my sister not by the nurses but doctors. As what I thought was one of the better hospitals in the state I expected much more from them and was saddened and confused when her Dr said instead of a …
Post hysterectomy, I must say the care I received at UNC Women’s Oncology was superb! Beyond what I was expecting and a really good experience. Especially that I did not have to wait for pain medication, and the staff was quick to supply …
Great team of professionals work at UNC Women’s Hospital. They provided wonderful care from surgery, chemotherapy and now maintenance care. I could not have made a better choice than Dr. Lauren Dockery and her group.
UNC Chapel Hill Hospital is the most abusive system. They are a bunch of liars. This includes from nurses, doctors, managers, patients relation and hospital policemen. They accused me of not wearing mask when I wear mask every single …
It’s huge, the size of a small town atmosphere. Everyone is pleasant, professional and helpful and upbeat/positive attitudes. I felt safe and confident I would receive the best health care available in this region! My specialist always …
i would like to give zero stars but it doesn’t allow. my father had a stroke and we had this incredible nurse the first night so we thought it was going to be good but after the first day we stated to see the nurses and the nurse assistants …
I was recently at this hospital. I have been in 3 other hospitals in the Raleigh area and this was the best hospital I have every been in. The Doctors were all excellent, especially Dr. Bjulin. The nursing staff were very professional and caring. The food was good and the service even better. I wouldn’t want yo go anywhere else
My Mom was transferred to this hospital from WakeMed. Terrible mistake on my end. I had a great experience with the Children’s Hospital but Medical ICU was horrible. Where do I start? I was always scared to leave my Mom, whenever the …
I was granted 18 months of charity care to have my knees replaced. My doctor and his staff left and his patients were treated horrible and refused care. Dr Olcott complained he was overwhelmed doing surgery everyday. Dr Bracey filled my …
I am from Atlanta. We drove up to NC because my son had a brain tumor. Our Endocrinologist referred us to the best Neurosurgeon, Dr. Oyesiku. I want to say that EVERYONE at UNC went out of their way to make my son feel better. The nurses …
My son went Unc Healthcare in Hillsborough Emergency Department on 7/25/21 arrived at 11am this morning and finally was calling back 5 hours later . He came for a lower back injury that happened on his job the doctor didn’t even examine him …
I had brain surgery Thursday and my nurses have been angels and warriors. They work two and three shifts and continue to smile. Pray for the staff. Considering all they go through prayers are much needed.
If I could give 0 stars I would. I had never been to the emergency room before I came here and I will never go again. My family (including myself) is full of healthcare professionals, so we know what should go on in the ED. When I first …
I was told UNC Chapel Hill number 1 in North Carolina. Far from the truth. They didn’t have any norflex nope none and beyond other things. They were very slow getting my record on epic. I be in lots of pain and had to suffered lengths …
Their staff were nice and helpful but their billing is extremely messy and scattered. I just received a bill that was from a service over 1.5 years ago because they most likely ran their calculations wrong. When we had prenatal visits we …
I would give the largest negative number possible but since that’s no an option I had to give 1 star. We went there because they have it advertised on the web as a hospital that jumps on sepsis patients and does a code sepsis to get them …
Doctors and nurses are great. Billing and coding problems constantly!!! We have problems with billing every time we have been there over the past 2-3 years. It was nearly impossible to get fixed. Billing department doesn’t care. We have …
The radiology staff are very rude and unaccommodating. Very inefficient, sat in the waiting area for an hour, was called back and because receptionist did not give me paper work to fill out I had to wait another 30 minutes. …
1. the signs on the walls are hard for you to find the location, but flow the people, you will find it;
2. I did the same blood tests for 3 times in UNC system just because I met three …
Note: This is not a review of the practitioners at UNC Hospital, but their bloodwork and lab department, as well as the people who handle registration and scheduling. …
Going here you will soon see the “educated doctors/nurses” only chose this profession for the love of money and not for the love of helping patients. Very rude, impatient and pushy. All those years of school just to be uneducated in your …
I can’t speak for anyone else, but my experience with them over the phone, wasn’t good. They were sarcastic and showed lack of common courtesy, which caused me to go off. I also don’t trust my family members staff team, at all. If THREE …
received excellent care for my family member in their final days of life. Will always appreciate that more than anything. Very proud to have since joined the UNC team.
UNC billing department repeatedly double bills me for payments made on the date of service for a reoccurring medical treatment, and then includes legitimate bills for other services added to the already paid bill, so I am unable to break …
My daughter had an Neuro eye surgery. She had follow up appointments. UNC didn’t bill our insurance for a year later. Our insurance rejected it because it needed a request for more treatments from the surgeon. The surgeon had left UNC and …
Impressive your hospital just fails when your IT department shuts the bed. Glad to see myself and many others not get surgery we needed because you didn’t have internet. Let’s not forget the hours wasted driving and waiting around and …
I read the reviews for the hospital and couldn’t believe the experiences were as bad as what people said. Unfortunately, it is. It begins with finding a park. Challenging at times d/t construction. Next, waiting in line at the door to find …
Absolutely useless drs, husband went in for a diabetic ulcer that’s has been present for over two months. Infected, draining, swollen, looks like part of the pad of his foot is disconnected. Drs WONT do anything, sent him home telling him …
I don’t know what’s going on… I normally come to this hospital when needed. Luckily it has been about a year since I’ve came and today I brought my mom being that she felt sick to the ER. We came in around 2:30pm and wasn’t called in until …
Worst experience of my life!!! I had two surgeries here after I severely broke my leg and ankle. The CNAs/nurse techs were nice but the nurses I had were TERRIBLE!! When I came out of this hospital both times in horrible pain by the way …
I usually have very good service here but today it was nerve wrecking. I arrived at valet parking and saw three guest service workers and they just walked off before we got registered. Then we sit there for over 30 minutes waiting for …
Honestly do not go here if you need timely care and attention. I’ve never been here and waited less than three hours before getting a room and then another two to four hours to be treated. The only reason I have it two stars is because the Nurses are nice. The physicians are on their own time
Top notch medical care. Staff is always very professional and thorough with examinations, surgical procedures and follow up care. Best cancer hospital in North Carolina.
Went into the urgent care for a severe sinus infection. Doctor refused treatment because she doesn’t believe in antibiotics for weeks. Spent $100 self pay. This is a horrible scam. Ended up going to another hospital for treatment.
Dr. Olstum is an amazing surgeon and provided but my care after my surgery 2 days ago was horrible. They waited way to long to come out the pain ball in after surgery and had to give it 5 attempts to get it. My recover nurse was very rude …
My experience was supreme! The nurses were so gracious and helpful! Everyone was so pleasant. I have to give props to the Nurses Assistants, housekeeping staff, cafeteria staff and transport! Everyone worked together!! If you need to be in the hospital for any length of time I recommend going here!!
Just letting people know about Boyd a police officer from Fayetteville who knows or maybe knows how ti use a hospital systems to make others cyber sick from his cyberpunking. …
I’m at first time mother, in all honesty it was probably a 3.6 or 4 star review but I gave it a 5 base off my first OBGYN doctor and all of the nurses and doctors in the labor and delivery section, I also appreciated a few of the nurses in …
Typically don’t leave reviews but would like mother’s who have chosen this hospital to deliver to be aware of just how AWFUL the staff is. I called for a nurse during postpartum waited an hour still no one came so I called once again no one …
Not impressed at all with this hospital, signage is so small, constantly having to ask for directions. There is basically only one place to eat and we had to walk a mile to get there, the shuttle from the parking garage is non existent, …
Plan on a time of 30 to 45 minutes to park and walk the 1/4 to 1/2 mile from the parking deck to the main entrance (101 Manning Dr.). Further, there is a line outside of the hospital that takes 10-20 minutes to check in (either as a patient …
Took my son to the Emergency because he torn a muscle, it’s been 3 hours and we’re still waiting while 6 people that came after us are being seen while my son is in pain.
I cannot give an accurate rating just yet. My moms life is in their hands, no pressure right. My mom had an aneurysm Saturday morning started around 6:30am. Now they preformed one surgery and it was unsuccessful, that is not good and now …
I’ve been in the hospital for a week now and I have the best surgeons, doctors and nurses. I don’t care for the food. Otherwise everyone and everything is great here.
Me and my wife just had our baby there on the 17 of March 2022. I will say the nurses were the worst of any hospital I have been too. They were rude. Would enter the room not even knocking. Come in and say nothing and start doing there job. …
I was admitted to this hospital on June 17th, 2021 via helicopter from Cape Fear Valley Hospital. I recently just go out in mid February, so I was there for 8 months. I was all over different units.. ICU, MPCU, 6th bed tower, rehab, etc. …
My brother was recently at UNC for a fractured hip. Even though we had a few hiccups I have to say due to Ali The case manager for UNC things were immediately fixed and ran smoothly from there on out. Ali also was the reason that my brother …
I’ll just give you the key points. My wife had a baby. Called the nurse in. My wife said sorry to be calling you this much. The nurse reply’s “you have been keeping me away from my other patients.” And gave use little to no info. We would …
Best hospital saved my life when another hospital gave up on me.unc kept going and saved my life.wonderful residents.wonderful nursing staff.cant say enough great things about them.
Absolutely HORRIBLE. They did the EXACT same tests another hospital had done (bc we have insurance) and STILL DID NOT FIX THE PROBLEM! When I caught on I objected to this scam and an arrogant doctor was appalled that anyone should “EVER …
There is a point where big is too big. Everyone hides behind multiple layers of staff and there is zero accountability. For instance, messages go unanswered, but bills sure do keep coming on time. The pandemic made it worse and people …
I was referred to UNC Chapel Hill Maternal Fetal Medicine due to the pregnancy complication I was having. Dr.Goodnight and Stephanie were absolutely incredible! They gave us so much information on what was going on, ran the proper tests, …
Pro-pediphile institution, they protected Dr. Mel Levine for decades , feeding him children despite numerous complaints about his conduct. The institute takes zero responsibility for his actions. Shame on you UNC
So-so healthcare. Very difficult finding providers as the listings are outdated, contact info is often incorrect and does not show whether providers are able to take on new patients. Decent automation portal. Trash billing department that’s more like a for-profit institution than a non-profit.
If I could give zero stars, I would. As a former employee here, it’s appalling that my employee health records were lost when OccupationalHealth was relocated. I was on the phone with Occupational Health for an hour only for the lady on the …
There is no easy way for a handicapped person to get around and very little or no help is offered.
Since you have to check in for your appointment in the Women’s hospital you …
They (hospital staff) took great care of my grandma when she had cancer. The docs and nurses were kind, courteous and kept us informed throughout her stay. The support staff were respectful (referring to her as Ms. XXXXX) and kept her in a …
I got the best care during and after surgery on my femur to place screws and a rod in after a bad break.The nurses and care givers in the hospital for 5 days were attentive and gave me pain meds on the dot and kept me as comfortable as …
Doctor was amazing but all the nurses I encountered at this hospital really need to work on their bed side manner. I’ve never in my life met so many inconsiderate and rude nurses like this ever and I’ve been around a lot of hospitals from …
UNC personnel is so rude and unhelpful. No matter which office I call everyone is rude. This last time the person got upset because I wasted their time by asking how they were when I greeted them. The blood labs all close early and it seems …
Excellent providers and wonderful staff. People are kind and respectful in general and there is always someone to help or to ask questions. Most importantly, this is a superior medical institution and center of excellence for an extensive …
Best hospital I’ve been to in my life. I have been to this hospital for my toddler often for a rare condition. I believe the nurses and variety of doctors are the best. The food is pretty good with decent variety.
Well organized and on time the day we were there. This is a teaching hospital associated with UNC Chapel Hill. They make great efforts to be friendly, helpful and welcoming. The food choices for visitors and staff is fully acceptable. The parking is ok and you can take covered walkway from the deck to the hospitals.
Wow!! This Hospital is amazing! Dr.Reynar is an amazing doctor very attentive and professional. Also Dr. Green was a ray of sunshine the nurses are very attentive starting with Katie , Eunica , Tia and many more. I just can’t remember …
After being left on hold a VERY long time, A VERY RUDE person finally picked up and said “Spine Center”. I tried to asked if they treated my brain disease (Moya Moya) and she replied “un Huh”…WHAT?? The professional reply would be “Yes, …
I’m writing about the care my mother received in the observation unit. Dr. Wang was very good with my mother and called me with updates since I don’t drive. I was very appreciative of his kindness. …
My daughter had her baby this morning and I just want to say the DR Natalie Satterfield was super nice each and every time she came to check on her. Extraordinary bedside care and just want to thank her for being super professional during our stay on the floor!
My wife was wanting to get the BRCA gene test done as her mother had breast cancer and needed to have 1 of her breasts removed. To get a quote about this test, I had to go into genetic counselling at the UNC hospital because after several …
Initially i went for physical examination as my insurance cover annual physical, but they entered as new patient visit. Just for doctor consultation they charged $400. There was no proper response why they entered as new outpatient visit. …
First room was dirty . Second my 3 yr old was in for testing concerning a lump in his throat . Multiple test over days . He wasn’t allowed to eat this I understand. However when a nurse says it’s ok and hands him a pb&j sandwich. He takes …
The care was poor at best. All I got while my mama laid dying day after day, was a lot of unanswered questions. God bless her soul and He sees it all so everybody will give in account for what they did or did not do.
I like UNC health. The doctors are good but their administration sucks. I visited UNC today and I was asked to complete a form. I explained that myChart has all my medical info and is up-date. I was told it does not have the reason for my …
My wife passed away at UNC CHAPEL HILL- I just want to say thank you for the wonderful care and deep compassion that everyone showed not only to her but to our family as well. I know in my heart that you folks did everything humanly …
Trying to get biopsy appointment scheduled at UNC Liver Clinic. Desperate person meets wall of indifference and chaotic phone system, including the direction to press 8 for all other inquiries, and when you do that, you get a recording …
UNC hospital and parking garage easy to navigate even with hospital construction and shuttle not to be found. Just allow significant extra time to park and walk from parking to hospital, and to navigate inside. Registration staff wonderful, and people very willing to help get you where you need to go. Just ask.
I went to the melanoma clinic for a second opinion after having skin cancer removed by my local dermatologist. The appointment itself was good. The doctor was great. The appointment lasted under 30 minutes and I was charged an out of …
HORRIFIC HOSPITAL !
If zero stars was an option, that’s what I would rate this experience.
Of all the hospitals we came across this is hands down the worst hospital we …
i toke my 8 month old in to see if she had a virus because she had been sick days prior. they did the nose swab test TWICE because staff lost the first test. how?! the second time it was done, my daughter’s nose started bleeding and …
The team of physicians and surgeons along with residents and nursing staff who treated my child after she sustained widespread subcutaneous emphysema due to a spontaneous pneumothorax were phenomenal. We received expedited care and …
I am leaving this review in direct response to the financial assistance unit, was told to contact them by my provider. I have an autoimmune disease and the meds are very expensive they offer no support to anyone over the income threshold …
My daughter was transported up to the childrens hospital from Raeford to be treated for an unknown mass above her bladder. I was beyond impressed with the professionalism and kindness of all of the staff. The doctors and nurses were amazing …
I’m beginning to believe that procedures/surgeries are scheduled to collect more insurance money. Everything about my wife’s stay at this hospital has been repeatedly delayed with no warning or notification. …
The nurses and doctors are marginal. I had one very good experience with urgent care. Other than that it’s been one issue after another….incorrect billing related to two visits for COVID tests. The billing department has more than a one …
I would like to take time to thank UNC for the excellent service and caring nature the staff shows to their patients. My daughter has major surgery to repair a aneurysm which took 14 hours to complete. Mandy was in ICU for 3 weeks and step …
The best hospital in North Carolina and the only hospital I will allow to treat me. They are a learning university with a remarkable name in the medical field. Never had a bad experience here just some minor delays but it’s much better than most hospitals.
Thank you UNC for taking great care.This hospital was stellar in my relatives care. He had a day procedure but had special needs besides the normal day situation and from start to finish they kindly listened to him, helping qwith kindness …
If you would have asked me where the best hospital in NC was, I would have replied UNC chapel hill .But since I have been admitted here I have had the the worst care ever, hell the doctors haven’t even been by to check on me from 3 days ago. I wish they would have flown me to Pinehurst Firsthealth Moore Regional.
This is in my opinion the best hospital in the state. 24/7 care and support. Friendly environment. Phenomenal care teams and care plans. Absolutely recommend UNC hospital to everyone
Im here and it starts with the valet parking saying i cant comsback to bring my wife close said i had to park in the grage im sry at $1.50 an hour is ridiculous. Then you get in the hospital the cleanliness is horrid stuff all over the …
Worst hospital in the history of mankind. ER management is absent, and no sense of urgency with anyone that works here. Count on 14 hours of your day gone, minimum.
Went to UNC in Kinston for their “free” Covid test and they tested me for strep throat and charged me outpatient care! I called customer service and they explained that it was nothing they could do. I’ll never go to another UNC again.
My wife has been at this hospital for 3 weeks. In that time we have watch her hand die on her arm, causing an infection for spread to her forearm. The infection as well as pneumonia led to them prescribing vancomycin, an anti biotic known …
I lost my son told them he needed a IQ test. Because he had cancer 2 yrs before they found it. He had been going to Unc for teeth and kidney stones. The night my son had a seizure Er dr.said his blood was never tested and he has Cancer . …
after 5 years in the uNC system, still desperately searching for a Dr. that will dive deeper into my chronic illness rather than pass me off to someone else in the network. I’ve been passed back and forth, forgotten after what they …
Very very disappointed so far. It has been 2 weeks (- 1day) since coming to their lab for a blood test. No results available yet, and they refuse to tell me the status (done/not done) or when done – I can ask a car dealership when my oil change done, but I cannot ask UNC when my critical test done,
Went there for a dislocated knee… they took 4 hours total just to do a x-ray scan (which they didn’t even show me), ask the same questions with 3 different doctors, and give me a cast that I didn’t even know the price to. They said …
I love this hospital. Everyone was so very nice to me and my family. The room was so nice and big and the food was delicious. The doctors were always there around the clock to check on me. Made me feel like I was family. Your in good hands here. 👍 …
Came in to the ER and waited three hours and still counting. No one asked if I needed pain medicine. No one gave me updates. This is just unbelievable and ridiculous. I’m obviously in pain and it just does not follow there mission and core values.
The disinterested nurses and entitled residents at the UNC hospital killed my father. I walked into his room after his surgery and the oxygen mask was completely off his face. He died from a lack of oxygen and a hospital staff that was too lazy to bother to check on him.
I was just there a couple days ago with my mom in the ER for evaluation. The staff were great! I don’t like ER visits because the testing takes time and it ends up being a long day, but the staff did their best to keep us updated and keep …
I’ve seen how they take care of a few patients, they always rush and not be careful.. like, helloo, some of these people are already in pain!! Giving two stars because there’s still just a few nice and caring, doctors there.
God awful place !! These people will have you hurt or on your death bed before they decide to help you…even in admission i could tell who was going to have a good day and who was not…they let some woman lay on the floor and cry for …
This letter will be copied and placed on the webpages of all companies. My story begins almost a year ago. My husband ( a Duke Internal Medicine pt) was scheduled for a follow up colonoscopy after having multiple polyps found the year …
My son waited in the ER for over 4 hours and was never called to see a doctor but they sure did take a 250 dollar payment while registering him. They asked for both of our social security numbers and address and place of employment in a room with the door wide open to the public hallway of the ER. Shameful
My wife and I had a fantastic experience here this past week. The staff was so wonderful and helpful. I really cannot express my gratitude enough!
They saved my life. Everyone was excellent from the janitors to the doctor’s. I felt at home. My almost three week stay was wonderful. I had a large mass in my throat. They fix the problem. No else wanted to touch me. I’m truly thankful for all the UNC workers.
UNC provides good healthcare, the issues we have always had is their Billing department. They just cant seem to get it right. Its like the 3 Stooges are running it. After numerous phone calls from myself, and my insurance company telling …
This past Sunday I had a cyst that needed removal and I currently live in Chapel hill but I had only dealt with the ER at Duke so I was left with either to drive 25mins in pain to Duke or 6mins to UNC. I read some reviews and became nervous …
If I could give no stars I would 100%. I was told over and over that the breast center at UNC takes my insurance. I drove 2 hours to this place because I heard great things about it, only to find out that they don’t take my insurance and I …
If you’re sick and need medical care, go somewhere else. Been a patient here for over a decade and their lack of care never ceases to amaze me. Suspiciously negligent physicians and a system focused on maximizing billing. UNC Healthcare is a farce
Staff is nice. Lots of people that care. Budget is a learning hospital and says the new doctors are not always quite as good. the biggest problem seems to be with communication between staff and doctors often things can get mists of the patient has to keep an eye on things.
Has a GI surgery here and it was amazing how fast the procedure was, safely completed and short recovery time, my father in law was treated for prostate cancer and after 3 months of therapy he was declared in remission
Kesha & lisa, people who answer the phones are very rude and sarcastic
While my visit to UNC Hospital was short, they failed to listen to anything I had to say about my insurance situation. I did not have insurance at the time of my visit and I told the staff that the moment I was brought in. I told them that …
Really took care of me tonight, I appreciate everyone and I’m very thankful to be alive. Wish you all positive vibes and many blessings. ❤️
The worst of the worst. To schedule an 930 appointment and to make someone wait until 2 pm to have surgery. I wouldn’t bring my dog to this place!! Do better. # tighten up#Duke is better!!
I suffered terrible for two days here in April. It is still on my mind!
I am 75 years old and came in with flue. The Dr took all my pain meds away and gave me aspirin. My blood pressure went high and the pain from my arthritis was …
This hospital amazing neurologist and icu you all have changed my life and made me a better person after having a 11 cm brain tumor removed and thanks for the rehab thepary as well you all were amazing ! Dr Adams she the best ! Radiation team y’all are amazing and very warming thank you !
It was a Blessing that we were in Chapel Hill to visit my brother in law and his wife when my husband had to go to the ER. After testing was done we found out he had brain cancer. Everyone we dealt with were professional and so pleasant . …
I was referred by my doctor one month ago and tried to reach their health center to make an appointment about month still hasn’t had any response. Two weeks ago the phone went through the receptionist said usually takes about two or three …
I came in after telling them I drove 12 hours straight here from vacation with pain like appendicitis. It has be 2 and half hours of excruciating pain in the waiting and they have yet to do anything. Horrible staff. Horrible service. …
We walked up to reception office #6. Receiving office employee seemed annoyed and asked us to wait because she had a “patient”. We were within earshot. Employee was gossiping about personal garbage while we had to wait for them to finish. …
I have never seen such unprofessional health care workers and that goes for every single person who works in that hospital ESPECIALLY their psych units and mental health workers they don’t do anything but sit around it’s unbelievable last …
When they use. The words “you must be admitted, no you don’t have a choice” BEWARE!!!! My mother has Medicare. She was forced to be admitted into the hospital. Nothing they said in the ER made any sense! She had many sets of doctors and …
Some people may have given sad or poor reviews. I am NOT one of them. However, if you have had previous surgical procedures done by a possible rival, they will not touch you will out you getting fully released from the other hospital with …
I had terrible experience here. You guys need to do a better job at evaluating your employees in addition to your patients. The lady Caitlin Turner was rude and I mean absolutely rude to us. Bad attitude, the other staff was ok but I am definitely going back to Duke.
Worst hospital ever. All they are trying is to make money from insurance. I am healthy when I got admitted. They dint allow me to take food and said they need to do some biopsy which got scheduled after two days after my arrival. Then when …
What a way to start my morning ! Arrived to the Cancer hospital and the receptionist where you check in was so rude and short with me like she didn’t want to be bothered!! I think she needs coffee! U would think working in a Cancer hospital …
The mid wives are great, but the hospital and the post natal care is pretty poor. The floors of the birthing rooms are extremely sticky so you stick to the floor everytime you step. If you have gestational diabetes, make sure you check what …
My care was wonderful. My issue is with coding and billing just like the lady who reviewed beneath me. I had an emergency surgery and coding thinks this is classified under maternity care because the emergency was with my fallopian tubes. …
I fully believe that if you have a life threatening medical emergency that is serious enough to catch the attention of a doctor here, you’re in the right place. As a matter of fact, many of the doctors that saw and treated my son, I was …
My husband had colon cancer . I was terrified. The Doctors and nurses the whole staff were great . They took such great care of him and me. I have never been to a hospital that the people were so caring. I could not ask to have been treated any better. Thank you UNC
Since we been here, lot of confusion .Test that were scheduled never took place took two days for them to give reason. Communication was poor. Didnt seem to check patient file to know prognosis. .Night shift slack at time. Throwing dirty …
I would not recommend anyone going to UNC Health Care, GI department!!! Wife had a procedure done in this facility & our experience was far from basic care expected. My wife is a 25 year RN, with most of those years in the OR & recovery …
1st time I went was to get a cyst drained. I ended up waiting more than 6 hours and got it drained by a Doctor Long. The day after it became red and infected, I called UNC and they told me there’s no such a Doctor named Long. …
Love the care I get here! Quality of care has improved over the years; however, parking is and has always been a joke. Especially when athletic events are taking place. Parking priority is given to those attending the events. Valet parking …
If you want to visit at this time you cannot because of covid. Ever if your husband been in the ICU for 32 day all alone. Doctors dont call and update. You get a different update everytime you call. If patient has been there a while …
Good service.
Good staff.
Several levels and each section serves a different department/illness …
Great Doctors & Nurses, excellent bedside & chair side. When communicating with them, they actually listen to your needs. Then they explain everything in laymen terms.😘😊 …
This hospital is unreal. Four different visits here in over 4 years (2016-2019) and there is always an altercation, always overworked staff, hospital has no ability to properly diagnose rare conditions in adults and I have personally …
Not bad for a very busy teaching hospital. But I’ve seen much better. Needs a lot of internal renovations, updating and general cleaning, though. Very difficult to find your way around. Poor signage. But staff is friendly and extremely …
My great grandson was transported to UNC from Cape Fear when he was born in 6/20/20. The people who work in the NICU are truly awesome!!! We are sending a heartfelt thank you to, the doctors, nurses and the entire staff there. Thank you for …
Absolutely awesome staff and campus. All the nurses and doctors are top notch, and seem to genuinely care about each person they come into contact with. …
This is the worst hospital in Chapel Hill. They are so slow. If I have to choose a hospital to go to, it will be UNC Hillsborough. The wait time is horrible. I don’t understand if you have an appointment why do you have to wait so long for them to see you.
Drs, nurse’s and kitchen staff great, cleaning crew mean and did not clean the waiting area well. I wish I could think of hed name in the sick, I would call her out! If this helps though it was 02/27/20 at 7 am. She came in yelling telling …
This entire experience has been surreal. The medical staff, patient relations and especially the nursing staff are extremely apathetic, discourteous and unprofessional. My brother was airlifted to the hospital. During the time he has been …
I’ve tried to write this review a dozen times now. It’s difficult to put into words the rough rocky patch of road that cancer drags you down by both ankles. There is no easy or sunny way to describe the loss of a loved one taken by such a …
If I could give a 5 star to the RN, Victoria Lewis I would. Unfortunately, UNC as a whole deserves 1 star. There is no compassion, lack of organization and so much discord. Several doctors came to see my mother, prescribing the WRONG …
My son came for an appointment at the Orthopedic Clinic and got sent over to the ER where he was immediately admitted. Everyone was fine the first night however, the next day, the staff (actual staff, not the students) began to display …
Three trips this year. Nursing, Housekeeping, and maintenance first class. Communication between Dr’s severely lacking. Finding procedures in chart not done, labs weren’t performed. Getting multiple emails about test results but nothing in …
Had a serious emergency and they got us right in, all the staff in the ER were very helpful and pleasant, the intake staff was a little bit harsh. Discharge was fast and easy. The ER has parking but an attendant moves the cars for you, free …
DO NOT go here. They will do unnecessary tests you didn’t ask for so your bill is huge. Took them months to send my BIRTH CONTROL to my pharmacy cause they forgot. I called them for a couple months and they finally sent it. Right now I’m …
On 6/14/2021 my wife had major colon removal surgery. After the surgery by Dr Kapadia my wife was sent to rm 6233. The nurses and drs on that unit were nothing short of outstanding. Madison and Brittany and Joi were the best. Dr Kapadia again performed life saving surgery 😎😎 wonderful hospital 👍 …
I was there with my cousin this evening who was having a very high fever. We got there at 5 PM were there until 10 PM without being seen by a doctor. My cousin got really frustrated and decided to leave the hospital and go rest I his house …
Family oriented care. They treat the patient but also care about and involve family. Staff is always kind and courteous and the drs and nurses are knowledgeable and compassionate! God bless those at UNC!
I drive 3 hours to get to this hospital. Yesterday I left at 0845 and I got home at 2010. And all I got was a CT scan! I was treated like a nuisance instead of a human being. My scan was at 1230. My urology appt. was at 1345. The CT scan …
I went in today with back to back panic attacks and they gave me a benzo via IV which did nothing. Although I was literally laying on the floor shaking and crying having more panic attacks afterwards they planned on sending me home. They …
Was skeptical at first due to all the negative reviews, but was pleasantly surprised my experience was completely different. My visit was for open heart surgery in January 2017. The entire staff was professional and friendly. Dr. Michael …
This place has speed! Sees the patients quick and the intake process is one to be replicated by other hospitals.
2022 UPDATE: UNC has been threatened with the removal of Medicare funding because they “placed the health and safety of recipients in its care at risk for serious injury, serious harm, serious impairment or death.” Do good healthcare …
This is a very nice hospital. The ER doctors are not as compassionate as they should be and the nurse aren’t either. However, I was admitted and the nurses were awesome. I started out on the bone marrow floor which my room was the size of a …
In 2016 I had been to 5 other hospitals. Noone at those found my rare blood clotting disease. UNC Ch Hill did. I lost most of my small intestine but they saved my life. Im still a patient. Dr Mark Farber keeps my alive. I am forever grateful. Thank you so very much
WORST EXPERIENCE I have EVER had at any hospital. I came all the way from Benson to drop off some clothes, food, and baby food/Gerber for my 1 1/2 year old niece, who has been hospitalized here since Friday of last week. However, one of the …
Today we ordered lunch at 9:30 and didn’t get our meals until 12:15. Ordered our lunch at 2, and got it at 4. Ordered supper at 7:09, and it’s 8:30 and still have not gotten our food. How do they expect patients to get better if there is no nutrition! They really drop the ball in the kitchen!!! 😤 …
Several weeks of phone calls later, with only ever being able to leave a message. No return calls. School of Dentistry. External call service cannot even get me an answer. …
I was very disappointed at the care they gave my sister not by the nurses but doctors. As what I thought was one of the better hospitals in the state I expected much more from them and was saddened and confused when her Dr said instead of a …
Post hysterectomy, I must say the care I received at UNC Women’s Oncology was superb! Beyond what I was expecting and a really good experience. Especially that I did not have to wait for pain medication, and the staff was quick to supply …
Great team of professionals work at UNC Women’s Hospital. They provided wonderful care from surgery, chemotherapy and now maintenance care. I could not have made a better choice than Dr. Lauren Dockery and her group.
UNC Chapel Hill Hospital is the most abusive system. They are a bunch of liars. This includes from nurses, doctors, managers, patients relation and hospital policemen. They accused me of not wearing mask when I wear mask every single …
It’s huge, the size of a small town atmosphere. Everyone is pleasant, professional and helpful and upbeat/positive attitudes. I felt safe and confident I would receive the best health care available in this region! My specialist always …
i would like to give zero stars but it doesn’t allow. my father had a stroke and we had this incredible nurse the first night so we thought it was going to be good but after the first day we stated to see the nurses and the nurse assistants …
This review is quite long, so in summary: if you have time to choose a hospital, choose this one. …
I was recently at this hospital. I have been in 3 other hospitals in the Raleigh area and this was the best hospital I have every been in. The Doctors were all excellent, especially Dr. Bjulin. The nursing staff were very professional and caring. The food was good and the service even better. I wouldn’t want yo go anywhere else
My Mom was transferred to this hospital from WakeMed. Terrible mistake on my end. I had a great experience with the Children’s Hospital but Medical ICU was horrible. Where do I start? I was always scared to leave my Mom, whenever the …
I was granted 18 months of charity care to have my knees replaced. My doctor and his staff left and his patients were treated horrible and refused care. Dr Olcott complained he was overwhelmed doing surgery everyday. Dr Bracey filled my …
I am from Atlanta. We drove up to NC because my son had a brain tumor. Our Endocrinologist referred us to the best Neurosurgeon, Dr. Oyesiku. I want to say that EVERYONE at UNC went out of their way to make my son feel better. The nurses …
My son went Unc Healthcare in Hillsborough Emergency Department on 7/25/21 arrived at 11am this morning and finally was calling back 5 hours later . He came for a lower back injury that happened on his job the doctor didn’t even examine him …
I had brain surgery Thursday and my nurses have been angels and warriors. They work two and three shifts and continue to smile. Pray for the staff. Considering all they go through prayers are much needed.
If I could give 0 stars I would. I had never been to the emergency room before I came here and I will never go again. My family (including myself) is full of healthcare professionals, so we know what should go on in the ED. When I first …
I was told UNC Chapel Hill number 1 in North Carolina. Far from the truth. They didn’t have any norflex nope none and beyond other things. They were very slow getting my record on epic. I be in lots of pain and had to suffered lengths …
Their staff were nice and helpful but their billing is extremely messy and scattered. I just received a bill that was from a service over 1.5 years ago because they most likely ran their calculations wrong. When we had prenatal visits we …
I would give the largest negative number possible but since that’s no an option I had to give 1 star. We went there because they have it advertised on the web as a hospital that jumps on sepsis patients and does a code sepsis to get them …
Doctors and nurses are great. Billing and coding problems constantly!!! We have problems with billing every time we have been there over the past 2-3 years. It was nearly impossible to get fixed. Billing department doesn’t care. We have …
The radiology staff are very rude and unaccommodating. Very inefficient, sat in the waiting area for an hour, was called back and because receptionist did not give me paper work to fill out I had to wait another 30 minutes. …
1. the signs on the walls are hard for you to find the location, but flow the people, you will find it;
2. I did the same blood tests for 3 times in UNC system just because I met three …
Note: This is not a review of the practitioners at UNC Hospital, but their bloodwork and lab department, as well as the people who handle registration and scheduling. …
Going here you will soon see the “educated doctors/nurses” only chose this profession for the love of money and not for the love of helping patients. Very rude, impatient and pushy. All those years of school just to be uneducated in your …
I can’t speak for anyone else, but my experience with them over the phone, wasn’t good. They were sarcastic and showed lack of common courtesy, which caused me to go off. I also don’t trust my family members staff team, at all. If THREE …
received excellent care for my family member in their final days of life. Will always appreciate that more than anything. Very proud to have since joined the UNC team.
UNC billing department repeatedly double bills me for payments made on the date of service for a reoccurring medical treatment, and then includes legitimate bills for other services added to the already paid bill, so I am unable to break …
My daughter had an Neuro eye surgery. She had follow up appointments. UNC didn’t bill our insurance for a year later. Our insurance rejected it because it needed a request for more treatments from the surgeon. The surgeon had left UNC and …
WILL NEVER BE BACK AND I WILL NEVER RECOMMEND!
If you’re not familiar with this hospital expect to be late so arrive at least 1 …
Impressive your hospital just fails when your IT department shuts the bed. Glad to see myself and many others not get surgery we needed because you didn’t have internet. Let’s not forget the hours wasted driving and waiting around and …
I read the reviews for the hospital and couldn’t believe the experiences were as bad as what people said. Unfortunately, it is. It begins with finding a park. Challenging at times d/t construction. Next, waiting in line at the door to find …
Absolutely useless drs, husband went in for a diabetic ulcer that’s has been present for over two months. Infected, draining, swollen, looks like part of the pad of his foot is disconnected. Drs WONT do anything, sent him home telling him …
This has become much to personal now.
So Ive removed that portion.
Let me just say this …
I don’t know what’s going on… I normally come to this hospital when needed. Luckily it has been about a year since I’ve came and today I brought my mom being that she felt sick to the ER. We came in around 2:30pm and wasn’t called in until …
Worst experience of my life!!! I had two surgeries here after I severely broke my leg and ankle. The CNAs/nurse techs were nice but the nurses I had were TERRIBLE!! When I came out of this hospital both times in horrible pain by the way …
I usually have very good service here but today it was nerve wrecking. I arrived at valet parking and saw three guest service workers and they just walked off before we got registered. Then we sit there for over 30 minutes waiting for …
Honestly do not go here if you need timely care and attention. I’ve never been here and waited less than three hours before getting a room and then another two to four hours to be treated. The only reason I have it two stars is because the Nurses are nice. The physicians are on their own time
Top notch medical care. Staff is always very professional and thorough with examinations, surgical procedures and follow up care. Best cancer hospital in North Carolina.
Went into the urgent care for a severe sinus infection. Doctor refused treatment because she doesn’t believe in antibiotics for weeks. Spent $100 self pay. This is a horrible scam. Ended up going to another hospital for treatment.
Dr. Olstum is an amazing surgeon and provided but my care after my surgery 2 days ago was horrible. They waited way to long to come out the pain ball in after surgery and had to give it 5 attempts to get it. My recover nurse was very rude …
My experience was supreme! The nurses were so gracious and helpful! Everyone was so pleasant. I have to give props to the Nurses Assistants, housekeeping staff, cafeteria staff and transport! Everyone worked together!! If you need to be in the hospital for any length of time I recommend going here!!
Just letting people know about Boyd a police officer from Fayetteville who knows or maybe knows how ti use a hospital systems to make others cyber sick from his cyberpunking. …
I’m at first time mother, in all honesty it was probably a 3.6 or 4 star review but I gave it a 5 base off my first OBGYN doctor and all of the nurses and doctors in the labor and delivery section, I also appreciated a few of the nurses in …
Typically don’t leave reviews but would like mother’s who have chosen this hospital to deliver to be aware of just how AWFUL the staff is. I called for a nurse during postpartum waited an hour still no one came so I called once again no one …
Not impressed at all with this hospital, signage is so small, constantly having to ask for directions. There is basically only one place to eat and we had to walk a mile to get there, the shuttle from the parking garage is non existent, …
I have had two children admitted into unc.
One of them has type one diabetes and had an overall terrible experience at unc. …
Plan on a time of 30 to 45 minutes to park and walk the 1/4 to 1/2 mile from the parking deck to the main entrance (101 Manning Dr.). Further, there is a line outside of the hospital that takes 10-20 minutes to check in (either as a patient …
Took my son to the Emergency because he torn a muscle, it’s been 3 hours and we’re still waiting while 6 people that came after us are being seen while my son is in pain.
I cannot give an accurate rating just yet. My moms life is in their hands, no pressure right. My mom had an aneurysm Saturday morning started around 6:30am. Now they preformed one surgery and it was unsuccessful, that is not good and now …
I’ve been in the hospital for a week now and I have the best surgeons, doctors and nurses. I don’t care for the food. Otherwise everyone and everything is great here.
Me and my wife just had our baby there on the 17 of March 2022. I will say the nurses were the worst of any hospital I have been too. They were rude. Would enter the room not even knocking. Come in and say nothing and start doing there job. …
I was admitted to this hospital on June 17th, 2021 via helicopter from Cape Fear Valley Hospital. I recently just go out in mid February, so I was there for 8 months. I was all over different units.. ICU, MPCU, 6th bed tower, rehab, etc. …
My brother was recently at UNC for a fractured hip. Even though we had a few hiccups I have to say due to Ali The case manager for UNC things were immediately fixed and ran smoothly from there on out. Ali also was the reason that my brother …
I’ll just give you the key points. My wife had a baby. Called the nurse in. My wife said sorry to be calling you this much. The nurse reply’s “you have been keeping me away from my other patients.” And gave use little to no info. We would …
Best hospital saved my life when another hospital gave up on me.unc kept going and saved my life.wonderful residents.wonderful nursing staff.cant say enough great things about them.
Absolutely HORRIBLE. They did the EXACT same tests another hospital had done (bc we have insurance) and STILL DID NOT FIX THE PROBLEM! When I caught on I objected to this scam and an arrogant doctor was appalled that anyone should “EVER …
There is a point where big is too big. Everyone hides behind multiple layers of staff and there is zero accountability. For instance, messages go unanswered, but bills sure do keep coming on time. The pandemic made it worse and people …
I was referred to UNC Chapel Hill Maternal Fetal Medicine due to the pregnancy complication I was having. Dr.Goodnight and Stephanie were absolutely incredible! They gave us so much information on what was going on, ran the proper tests, …
Pro-pediphile institution, they protected Dr. Mel Levine for decades , feeding him children despite numerous complaints about his conduct. The institute takes zero responsibility for his actions. Shame on you UNC
So-so healthcare. Very difficult finding providers as the listings are outdated, contact info is often incorrect and does not show whether providers are able to take on new patients. Decent automation portal. Trash billing department that’s more like a for-profit institution than a non-profit.
If I could give zero stars, I would. As a former employee here, it’s appalling that my employee health records were lost when OccupationalHealth was relocated. I was on the phone with Occupational Health for an hour only for the lady on the …
There is no easy way for a handicapped person to get around and very little or no help is offered.
Since you have to check in for your appointment in the Women’s hospital you …
They (hospital staff) took great care of my grandma when she had cancer. The docs and nurses were kind, courteous and kept us informed throughout her stay. The support staff were respectful (referring to her as Ms. XXXXX) and kept her in a …
I got the best care during and after surgery on my femur to place screws and a rod in after a bad break.The nurses and care givers in the hospital for 5 days were attentive and gave me pain meds on the dot and kept me as comfortable as …
Doctor was amazing but all the nurses I encountered at this hospital really need to work on their bed side manner. I’ve never in my life met so many inconsiderate and rude nurses like this ever and I’ve been around a lot of hospitals from …
UNC personnel is so rude and unhelpful. No matter which office I call everyone is rude. This last time the person got upset because I wasted their time by asking how they were when I greeted them. The blood labs all close early and it seems …
Excellent providers and wonderful staff. People are kind and respectful in general and there is always someone to help or to ask questions. Most importantly, this is a superior medical institution and center of excellence for an extensive …
Best hospital I’ve been to in my life. I have been to this hospital for my toddler often for a rare condition. I believe the nurses and variety of doctors are the best. The food is pretty good with decent variety.
Well organized and on time the day we were there. This is a teaching hospital associated with UNC Chapel Hill. They make great efforts to be friendly, helpful and welcoming. The food choices for visitors and staff is fully acceptable. The parking is ok and you can take covered walkway from the deck to the hospitals.
Wow!! This Hospital is amazing! Dr.Reynar is an amazing doctor very attentive and professional. Also Dr. Green was a ray of sunshine the nurses are very attentive starting with Katie , Eunica , Tia and many more. I just can’t remember …
After being left on hold a VERY long time, A VERY RUDE person finally picked up and said “Spine Center”. I tried to asked if they treated my brain disease (Moya Moya) and she replied “un Huh”…WHAT?? The professional reply would be “Yes, …
I’m writing about the care my mother received in the observation unit. Dr. Wang was very good with my mother and called me with updates since I don’t drive. I was very appreciative of his kindness. …
My daughter had her baby this morning and I just want to say the DR Natalie Satterfield was super nice each and every time she came to check on her. Extraordinary bedside care and just want to thank her for being super professional during our stay on the floor!
My wife was wanting to get the BRCA gene test done as her mother had breast cancer and needed to have 1 of her breasts removed. To get a quote about this test, I had to go into genetic counselling at the UNC hospital because after several …
Initially i went for physical examination as my insurance cover annual physical, but they entered as new patient visit. Just for doctor consultation they charged $400. There was no proper response why they entered as new outpatient visit. …
First room was dirty . Second my 3 yr old was in for testing concerning a lump in his throat . Multiple test over days . He wasn’t allowed to eat this I understand. However when a nurse says it’s ok and hands him a pb&j sandwich. He takes …
The care was poor at best. All I got while my mama laid dying day after day, was a lot of unanswered questions. God bless her soul and He sees it all so everybody will give in account for what they did or did not do.
I like UNC health. The doctors are good but their administration sucks. I visited UNC today and I was asked to complete a form. I explained that myChart has all my medical info and is up-date. I was told it does not have the reason for my …
My wife passed away at UNC CHAPEL HILL- I just want to say thank you for the wonderful care and deep compassion that everyone showed not only to her but to our family as well. I know in my heart that you folks did everything humanly …
Trying to get biopsy appointment scheduled at UNC Liver Clinic. Desperate person meets wall of indifference and chaotic phone system, including the direction to press 8 for all other inquiries, and when you do that, you get a recording …
UNC hospital and parking garage easy to navigate even with hospital construction and shuttle not to be found. Just allow significant extra time to park and walk from parking to hospital, and to navigate inside. Registration staff wonderful, and people very willing to help get you where you need to go. Just ask.
I went to the melanoma clinic for a second opinion after having skin cancer removed by my local dermatologist. The appointment itself was good. The doctor was great. The appointment lasted under 30 minutes and I was charged an out of …
HORRIFIC HOSPITAL !
If zero stars was an option, that’s what I would rate this experience.
Of all the hospitals we came across this is hands down the worst hospital we …
i toke my 8 month old in to see if she had a virus because she had been sick days prior. they did the nose swab test TWICE because staff lost the first test. how?! the second time it was done, my daughter’s nose started bleeding and …
The team of physicians and surgeons along with residents and nursing staff who treated my child after she sustained widespread subcutaneous emphysema due to a spontaneous pneumothorax were phenomenal. We received expedited care and …
I am leaving this review in direct response to the financial assistance unit, was told to contact them by my provider. I have an autoimmune disease and the meds are very expensive they offer no support to anyone over the income threshold …
My daughter was transported up to the childrens hospital from Raeford to be treated for an unknown mass above her bladder. I was beyond impressed with the professionalism and kindness of all of the staff. The doctors and nurses were amazing …
I’m beginning to believe that procedures/surgeries are scheduled to collect more insurance money. Everything about my wife’s stay at this hospital has been repeatedly delayed with no warning or notification. …
The nurses and doctors are marginal. I had one very good experience with urgent care. Other than that it’s been one issue after another….incorrect billing related to two visits for COVID tests. The billing department has more than a one …
This was one of the lowest quality of care experiences Ive had. As a patient the food was good. The nurses were amazing! …
I would like to take time to thank UNC for the excellent service and caring nature the staff shows to their patients. My daughter has major surgery to repair a aneurysm which took 14 hours to complete. Mandy was in ICU for 3 weeks and step …
The best hospital in North Carolina and the only hospital I will allow to treat me. They are a learning university with a remarkable name in the medical field. Never had a bad experience here just some minor delays but it’s much better than most hospitals.
Thank you UNC for taking great care.This hospital was stellar in my relatives care. He had a day procedure but had special needs besides the normal day situation and from start to finish they kindly listened to him, helping qwith kindness …