I have YET ANOTHER ISSUE WITH UNCAS GAS!!! DO NOT GIVE THEM YOUR CREDIT CARD INFO THEY SAVE IT. MY FATHER HELPED ME OUT ONCE WITH HIS DEBIT CARD SINCE THEN THEY SAVED HIS CARD INFO AND HAVE CHARGED HIM TWICE ANYTIME I FALL BEHIND WITHOUT …
I have been a customer of Uncas gas for many years, today they let me down in such a big way that I can no longer use them, and where as in the past I have been able to recommend their services, I’m afraid I can no longer do so.
Is this place even still in business??? I call the main number and it just rings endlessly. No one answers, no machine picks up. I call the “contact us” number and it goes straight to a fast busy signal. I need my tank filled!!
Called 1 or 2 weeks ago for delivery, after the 3rd degree over the phone, they said they’d be out Tuesday… Today is Thursday, no show, no call. Seeing other reviews, perhaps I’ve dodged a bullet?
Their customer service is deplorable. My son ran out of Gas and they wouldn’t deliver in the middle of the winter because it takes 3 business days to schedule a delivery. Of course that spans a weekend. …
We’ve been in service with this company coming up to two years, their very friendly, professional, and reasonable prices, love the 10 day deduction on bill, also delivery, maintenance staff are very knowledgeable, thankyou to Uncus Gas
I have had no problem with Uncas Gas very good service!! if you read the negative reviews it’s just people who have created their own problem and try and blame them for their own mistakes or stupidity!!
I have been using this company for almost 2 years now, and have nothing but great things to say. I speak with Paige when I am need of a delivery, and she is always quick to respond, super sweet, and accommodating.
The General Manager immediately addressed my time sensitive concerns, while providing needed education with understanding. I am choosing to retain Uncas as my supplier because this gentleman followed through with his assurances.
We have resolved the issues that Mr. Michael Laflamme by crediting him the rental fees, making the appropiate changes to his account and have since retained him as customer. We work hard to ensure a positive staff-customer relationship.
Uncas Gas Representative
They always answer the phone and being on automatic delivery I’ve never had an issue. If you need to know their policies and procedures just ask. Every company needs to have guidelines for the way they run. Thank you for your service. I am going on my third year with uncas gas.
Im a big believer in giving credit when credit is due and Uncas Gas Co is worth every bit of 5 STARS.. . The staff is very kind, understanding and will work with you.. Ive been with them a few yrs and have never had any problems with THEM …
I have never had costumer service like these people. I called to order propane on Tuesday the 2nd to be delivered fri the 5th, fri came and went and no propane. So first thing sat morn I called and explained my situation the lady I spoke to …
I’ve been a loyal customer for over 8 years,every time I’ve had a problem with my gas heater they’ve been right there for me. Fast,and courteous service. Wouldn’t think of going with anyone else.
Matt Hillyer, Hillyer’s Bait & Tackle Shop
We’ve had multiple problems with Uncas Gas in 3 short months. Overcharging, random charging of our card without asking us first. Our old tanks are still in the yard after they say they contacted the old company a month ago. We are switching …
I’ve had Uncas for years. I’m handicapped and I didn’t realize my gas was low, it was a real bad winter and snow deep. I called Uncas and told them my problem. To my amazement, they put me on the delivery list that day. They saved me a …
They are consistently the cheapest company for propane delivery. I call around every time I buy propane and purchase from the cheapest source. They’ve gotten my business EVERY time. The fact that they only deliver one day a week to my …
WORST CUSTOMER SERVICE EVER!! DO NOT GO TO THEM. I signed up for automatic refill and they didn’t send me anything saying I got rejected for it. Then went out of propane on my birthday and called very upset, they told me that I didn’t have …
Recently moved to CT and into a home where the owner had UNCAS Gas equipment and an active account set up. I was told by the owner that I needed to get my name added to the account and begin taking over the payments as the tenant…simple …
Absolutely deplorable customer service. Stole 100 gallons of my bought and paid for propane then refused compensation or liability. Message me for details. …
I worked there for 1 day and was briefly exposed to the unethical tactics used to lure unsuspecting customers into 3 year contracts during which time you’ll NOT receive the undoubted benefits of a fixed fuel rate. I was not even compensated …
We have been using this propane company for several years now and their policies and customer service just seem to continue to degrade. Originally we had a specific delivery day of the week – so we could easily plan when to call for a …
I own a 6 family property that is a converted Victorian mansion. When I decided to switch from central oil to individual propane heaters, I called 4 LP companies. Uncas got back to me immediately and sent 2 technicians out who were very …
I would give zero stars if I could…I moved to CT 2.5 years ago, the tanks were already on the house with this company and it has been an absolute nightmare ever since. I see on some of these reviews that a manager or owner is saying do …
We are a residential and commercial customer at the same site here at Priam Vineyards. The sales person came out gave us a very good price, excellent service was promised and all new tanks to replace the 6 old ones that the other company …
Going on 10 yrs service with Uncas gas co great service and Hats off to
Chris the Delivery guy he is a Nice Genuine employee…. He’s So genuine I had my side fence split for him so he didn’t have to toss the hose over the fence and …
Not sure whe I first posted this but I am still glad I chose to go with these guys. Original post:The prices are reasonable, the service has been excellent. I tried another company and they promised all sorts of things the gas prices …
0 stars. I purchased home few months ago with gas service. I payd previous owner for the leftover gas in the tank. Today Uncas gas disconnected my house from the tank just before I got home for dinner time. Just because i have not started …
Less than reputable company. Their tank was at my house when I bought it. I thought the tank came with the house. The previous owner used them as a supplier, so I established an account with them. A year later, I received a “Tank Lease …
I was a long standing customer. Received lower price from Osterman Propane at my second property. Spoke with manager to work on price match, difference was over $100. Was told no fees with Uncas and couldn’t match that big of difference, …
This is by far a wonderful company. When oil prices skyrocketed years ago many gas companies got in on the high prices even though there was no reason for it. Uncas did not. They have always been fair and dependable. I have recommended them …
I really can’t understand the negative reviews here. I find Uncas Gas to be one of the nicest, fair, understanding, knowledgeable, responsive and efficient heating fuel companies around – and I’ve dealt with quite a few. From their delivery drivers to office staff. Heather, their office manager, is awesome!
I am very puzzled by some of the negative reviews for this company with whom I have enjoyed a great relationship for many years. I have found them to be excellent in every way except for a very short time when they had a person who was …
Very helpful and willing to work with you. I can’t thank ray the field guy, Paige and Amanda in the office for great customer service
and truly helpful
Filled out an application for automated delivery and was told due to credit I need to deposit $350 and be a good customer for a year. I was like wait what? I have been a customer for 6 years no bad checks always pay in timely manner and I …
Ran out of propane on Thanksgiving. Uncas gas staff called me back and said we were on for a delivery the next day. I verified with him twice we are scheduled and not being charged the emergency delivery fee. Friday we waited. They …
Been a customer with Uncas gas for about a year now. Deliveries have always been straightforward and on time. Very easy to deal with on the phone. Also, I had one of their repairmen named Nick come in to fix one of my heaters recently. Nick …
Awful, I mean just awful. They showed up for a consultation and the man treated me awfully. He was surprised that my male partner was not in the home. He did not even go inside to see my oven or what would need to be done to install the …
I have had Uncas Gas for over 4 years now and I am pleased with their service. I am on auto fill for Propane. My tanks are kept full and I’ve not had any issues in over 4 years. I am very happy with them.
Ray and John went above and beyond to replace my kinked, 20+ year-old stove connection and bring it up to code. It was a pesky job in a tight space, the sort of nuisance job a lot of companies would have declined to take on. I know that …
Terrible customer service !! Better off elsewhere !!!!
Employees blatantly disregarding mask mandates.
Great company, never had a problem. A+
DO NOT USE THIS COMPANY!!! If you want to maintain any peace with your system, find another company, or you will regret it.
The customer service is excellent and the gas isn’t too expensive. When you call, they deliver.
Been a customer for 4 years and always had great service.
Excellent service and the treatment even better, we had a bad time with another company and UNNCAS resolved us the same day we are very grateful.
We have been a customer for 15 years, always great service, timely deliveries, so we don’t understand the low stars!
I have YET ANOTHER ISSUE WITH UNCAS GAS!!! DO NOT GIVE THEM YOUR CREDIT CARD INFO THEY SAVE IT. MY FATHER HELPED ME OUT ONCE WITH HIS DEBIT CARD SINCE THEN THEY SAVED HIS CARD INFO AND HAVE CHARGED HIM TWICE ANYTIME I FALL BEHIND WITHOUT …
I have been a customer of Uncas gas for many years, today they let me down in such a big way that I can no longer use them, and where as in the past I have been able to recommend their services, I’m afraid I can no longer do so.
Is this place even still in business??? I call the main number and it just rings endlessly. No one answers, no machine picks up. I call the “contact us” number and it goes straight to a fast busy signal. I need my tank filled!!
Called 1 or 2 weeks ago for delivery, after the 3rd degree over the phone, they said they’d be out Tuesday… Today is Thursday, no show, no call. Seeing other reviews, perhaps I’ve dodged a bullet?
I guess policy is 5 days now I orders last Thursday and not slated till tomorrow ??? In your own comments you say 2-3 days most so wich is it
Their customer service is deplorable. My son ran out of Gas and they wouldn’t deliver in the middle of the winter because it takes 3 business days to schedule a delivery. Of course that spans a weekend. …
We’ve been in service with this company coming up to two years, their very friendly, professional, and reasonable prices, love the 10 day deduction on bill, also delivery, maintenance staff are very knowledgeable, thankyou to Uncus Gas
I have had no problem with Uncas Gas very good service!! if you read the negative reviews it’s just people who have created their own problem and try and blame them for their own mistakes or stupidity!!
Always such great service! Love dealing with this company vs other ones I have in the past! Always wonderful customer service! Thank you 🙂
Fantastic staff, prompt service , great prices.
I have been using this company for almost 2 years now, and have nothing but great things to say. I speak with Paige when I am need of a delivery, and she is always quick to respond, super sweet, and accommodating.
The General Manager immediately addressed my time sensitive concerns, while providing needed education with understanding. I am choosing to retain Uncas as my supplier because this gentleman followed through with his assurances.
We have resolved the issues that Mr. Michael Laflamme by crediting him the rental fees, making the appropiate changes to his account and have since retained him as customer. We work hard to ensure a positive staff-customer relationship.
Uncas Gas Representative
Terrible company.
Recently ran out of propane, they wouldn’t do an emergency delivery for a “will call” customer even in 5 degree weather. …
They always answer the phone and being on automatic delivery I’ve never had an issue. If you need to know their policies and procedures just ask. Every company needs to have guidelines for the way they run. Thank you for your service. I am going on my third year with uncas gas.
Im a big believer in giving credit when credit is due and Uncas Gas Co is worth every bit of 5 STARS.. . The staff is very kind, understanding and will work with you.. Ive been with them a few yrs and have never had any problems with THEM …
I have never had costumer service like these people. I called to order propane on Tuesday the 2nd to be delivered fri the 5th, fri came and went and no propane. So first thing sat morn I called and explained my situation the lady I spoke to …
I’ve been a loyal customer for over 8 years,every time I’ve had a problem with my gas heater they’ve been right there for me. Fast,and courteous service. Wouldn’t think of going with anyone else.
Matt Hillyer, Hillyer’s Bait & Tackle Shop
We’ve had multiple problems with Uncas Gas in 3 short months. Overcharging, random charging of our card without asking us first. Our old tanks are still in the yard after they say they contacted the old company a month ago. We are switching …
I’ve had Uncas for years. I’m handicapped and I didn’t realize my gas was low, it was a real bad winter and snow deep. I called Uncas and told them my problem. To my amazement, they put me on the delivery list that day. They saved me a …
They are consistently the cheapest company for propane delivery. I call around every time I buy propane and purchase from the cheapest source. They’ve gotten my business EVERY time. The fact that they only deliver one day a week to my …
WORST CUSTOMER SERVICE EVER!! DO NOT GO TO THEM. I signed up for automatic refill and they didn’t send me anything saying I got rejected for it. Then went out of propane on my birthday and called very upset, they told me that I didn’t have …
Recently moved to CT and into a home where the owner had UNCAS Gas equipment and an active account set up. I was told by the owner that I needed to get my name added to the account and begin taking over the payments as the tenant…simple …
Absolutely deplorable customer service. Stole 100 gallons of my bought and paid for propane then refused compensation or liability. Message me for details. …
Very willing to charge their customers’ credit cards without their knowledge or permission. …
I worked there for 1 day and was briefly exposed to the unethical tactics used to lure unsuspecting customers into 3 year contracts during which time you’ll NOT receive the undoubted benefits of a fixed fuel rate. I was not even compensated …
We have been using this propane company for several years now and their policies and customer service just seem to continue to degrade. Originally we had a specific delivery day of the week – so we could easily plan when to call for a …
I own a 6 family property that is a converted Victorian mansion. When I decided to switch from central oil to individual propane heaters, I called 4 LP companies. Uncas got back to me immediately and sent 2 technicians out who were very …
I would give zero stars if I could…I moved to CT 2.5 years ago, the tanks were already on the house with this company and it has been an absolute nightmare ever since. I see on some of these reviews that a manager or owner is saying do …
We are a residential and commercial customer at the same site here at Priam Vineyards. The sales person came out gave us a very good price, excellent service was promised and all new tanks to replace the 6 old ones that the other company …
Going on 10 yrs service with Uncas gas co great service and Hats off to
Chris the Delivery guy he is a Nice Genuine employee…. He’s So genuine I had my side fence split for him so he didn’t have to toss the hose over the fence and …
Not sure whe I first posted this but I am still glad I chose to go with these guys. Original post:The prices are reasonable, the service has been excellent. I tried another company and they promised all sorts of things the gas prices …
0 stars. I purchased home few months ago with gas service. I payd previous owner for the leftover gas in the tank. Today Uncas gas disconnected my house from the tank just before I got home for dinner time. Just because i have not started …
Less than reputable company. Their tank was at my house when I bought it. I thought the tank came with the house. The previous owner used them as a supplier, so I established an account with them. A year later, I received a “Tank Lease …
I was a long standing customer. Received lower price from Osterman Propane at my second property. Spoke with manager to work on price match, difference was over $100. Was told no fees with Uncas and couldn’t match that big of difference, …
This is by far a wonderful company. When oil prices skyrocketed years ago many gas companies got in on the high prices even though there was no reason for it. Uncas did not. They have always been fair and dependable. I have recommended them …
I really can’t understand the negative reviews here. I find Uncas Gas to be one of the nicest, fair, understanding, knowledgeable, responsive and efficient heating fuel companies around – and I’ve dealt with quite a few. From their delivery drivers to office staff. Heather, their office manager, is awesome!
Amazing service and great staff whenever I call! Marissa is a rockstar!
I am very puzzled by some of the negative reviews for this company with whom I have enjoyed a great relationship for many years. I have found them to be excellent in every way except for a very short time when they had a person who was …
Very helpful and willing to work with you. I can’t thank ray the field guy, Paige and Amanda in the office for great customer service
and truly helpful
Filled out an application for automated delivery and was told due to credit I need to deposit $350 and be a good customer for a year. I was like wait what? I have been a customer for 6 years no bad checks always pay in timely manner and I …
I’ve been a long time customer of Uncas Gas. I decided to write this review because I believe this Google rating system is flawed and incorrect. …
Great prices, great staff, great service !
I needed to call Uncas today and had to “google” their number. I was very …
Ran out of propane on Thanksgiving. Uncas gas staff called me back and said we were on for a delivery the next day. I verified with him twice we are scheduled and not being charged the emergency delivery fee. Friday we waited. They …
Been a customer with Uncas gas for about a year now. Deliveries have always been straightforward and on time. Very easy to deal with on the phone. Also, I had one of their repairmen named Nick come in to fix one of my heaters recently. Nick …
Been using Uncas gas for 5 years. Always reliable, great prices and great service. Definitely recommend
Awful, I mean just awful. They showed up for a consultation and the man treated me awfully. He was surprised that my male partner was not in the home. He did not even go inside to see my oven or what would need to be done to install the …
I have had Uncas Gas for over 4 years now and I am pleased with their service. I am on auto fill for Propane. My tanks are kept full and I’ve not had any issues in over 4 years. I am very happy with them.
Ray and John went above and beyond to replace my kinked, 20+ year-old stove connection and bring it up to code. It was a pesky job in a tight space, the sort of nuisance job a lot of companies would have declined to take on. I know that …