UNCLE Credit Union’s mission is to provide members with secure, competitive, financial services in the most efficient and personalized environment … See more
Do not bank with UNCLE. Moved away I have canceled my account in person, via mail and now find out that they kept my account open it accrued a $20 charge they sent to collections and now hit my credit score for 80 pts the week before trying to buy a property. Absolute joke of a bank.
Had an unpleasent expirence today. I usually have the bank perform a money transfer from my pay card into my checking account. They said they couldn’t do it despite doing it previously. They made me feel like I was being an unreasonable customer that they just wanted to go away.
Horrible phone in customer service! The girl answering phone calls needs some serious customer service training. Just plain rude. This is the second, possibly third unpleasant incident with this chick. When I called in, she answered by …
Dont use this cu! Someone used my info and one of there employees approved an auto loan without my signature or knowledge. Ive tried contacting the fraud department and its always someone will get back to u. Now i have attorney involved lets see if they will still try to scam me out of money
Management and most of the employees do their best to be helpful. However, the last teller I interacted with was impatient with me and condescending (Then, I lost my patience with her). There are frequent issues with their CREDIT card being misread as a debit card. There are some traditional banking services that are not available
Management is the best and the rest of the employees honestly are terrible. They need to be guided every step of the way however there’s a wait time because employees don’t all know how to do everything so they have them on the floor …
Customer service is garbage. Have had my car loan through you for 4 months now. Always paid through the app and now I’m unable to due to them changing it. Called customer service line and the lady assisting (if you can call it assistance) …
Absolute worse company ever! They added 12,000 to my loan saying I didn’t have insurance which I submitted continuously! My payment is now late because they will not take my payment and keep saying someone has to call me back, or the …
I have been trying to call for urgent information that the automated system completely fails at providing. And when I do receive a call back, the employees are just talking to eachother about downloading a free music app and just joking …
Do not bank with UNCLE. Moved away I have canceled my account in person, via mail and now find out that they kept my account open it accrued a $20 charge they sent to collections and now hit my credit score for 80 pts the week before trying to buy a property. Absolute joke of a bank.
kevin poole bad service!!
Usually have no wait time
Tellers are friendly
Walk up ATM
Drive through ATM
The Uncle Credit Union in Stockton is sO much better then this place
I am so happy I refinanced my car with capital one.
Uncle Credit union thief, I will never work with them again.
Had an unpleasent expirence today. I usually have the bank perform a money transfer from my pay card into my checking account. They said they couldn’t do it despite doing it previously. They made me feel like I was being an unreasonable customer that they just wanted to go away.
These people literally believe & explicit will state they believe that it is the customer’s responsibility to do their job for them.
Horrible phone in customer service! The girl answering phone calls needs some serious customer service training. Just plain rude. This is the second, possibly third unpleasant incident with this chick. When I called in, she answered by …
This CU has been going downhill for a while now.
VERY Frustrating trying to get a person to answer the phone at the branch. They …
Dont use this cu! Someone used my info and one of there employees approved an auto loan without my signature or knowledge. Ive tried contacting the fraud department and its always someone will get back to u. Now i have attorney involved lets see if they will still try to scam me out of money
Management and most of the employees do their best to be helpful. However, the last teller I interacted with was impatient with me and condescending (Then, I lost my patience with her). There are frequent issues with their CREDIT card being misread as a debit card. There are some traditional banking services that are not available
It was so simple to pay your loan payment. From 2023 they made thier app so complicated.
Management is the best and the rest of the employees honestly are terrible. They need to be guided every step of the way however there’s a wait time because employees don’t all know how to do everything so they have them on the floor …
Customer service is garbage. Have had my car loan through you for 4 months now. Always paid through the app and now I’m unable to due to them changing it. Called customer service line and the lady assisting (if you can call it assistance) …
Absolute worse company ever! They added 12,000 to my loan saying I didn’t have insurance which I submitted continuously! My payment is now late because they will not take my payment and keep saying someone has to call me back, or the …
I have been trying to call for urgent information that the automated system completely fails at providing. And when I do receive a call back, the employees are just talking to eachother about downloading a free music app and just joking …