2 claims in in 13 years at almost $5000/year and they drop you like a hot potato. I guess they are only in the business to make money and don’t care about their customers. Stay away. Find someone else.
The worst insurance company I have dealt with in my 61 years. Their idea of customer service is a form letter saying you are cancelled after 6 weeks for not a good reason.
Made my first claim for water damage due to a well malfunction. Extremely difficult to get help. Was told multiple times it was not covered and that there was nothing they could do without even having anyone come and see the damage/what it …
My policy was cancelled for no good reason. They use Roundhill Express Insurance to inspect the premises. Fred Harper, Inspector very rude and unprofessional. Upon complaining to the insurance Co. they dropped me. Do not use them, very unprofessional and unethical..
Buyer beware. This is not a decent insurance company. Claim to be a “Vermont Company”. They do not have Vermont values. Was loyal customer for 18 years. Dropped me after 4 claims in 4 years after I paid dearly for local. Two were minor fender benders, 1 was not the fault of my daughter. Disgraceful. Not ethical company.
Company will not offer coverage to you if your adopted dog looks like a German Shepard in a photo, even if vet and adoption documentation says otherwise.
This insurance company is very unprofessional. When I requested a quote for renters insurance last winter, I received a quote with an agent. I received the quote and reviewed it, then I paid the premium for the whole year. The agent never …
I was a good customer for 9 years, with only one minor claim and they just dropped me because the sweet dog I’ve had for 5 years already is 1/4 german shepherd. They had no interest in understanding the dog’s actual nature or finding a solution or options for coverage.
As an agent, I love working with Union Mutual. Great rates and coverage packages with prompt responses from them. Underwriters are a pleasure to work with.
This company is very bad only know the money , I have been working with them for almost 8 years , Never had an accident problem, , I have car insurance for my little glass replaced, they dragged 4 months to pay the money, the work …
I had a fire at my home in Brooklyn NY and worked with roundhill express an authorized agent for union mutual. Roundhill gave me a few thousand dollars and said they could not help me with the fire because I had material defect in my …
This Insurance agency is absolutely the worst ever to deal with. We are a 40 year old Restoration Company, and have worked with multiple Insurance companies, and agents. We are a well know company, with great reviews, we follow industry …
Nice lobbey
Great people
Amazing company!
Very clean , beautiful building, great location and great help
Poorly managed and overall unethical. Take your business elsewhere.
Policy canceled after receiving my money and without discussion. DO NOT do business with this company.
This home insurance office is great I’ve been with them since 2009 I’m very happy there and they are helpful.
Ultimately the problem was corrected. Still a bit more empathy toward customers is always appreciated. I changed my rating of 2 to 3.5
2 claims in in 13 years at almost $5000/year and they drop you like a hot potato. I guess they are only in the business to make money and don’t care about their customers. Stay away. Find someone else.
The worst insurance company I have dealt with in my 61 years. Their idea of customer service is a form letter saying you are cancelled after 6 weeks for not a good reason.
Made my first claim for water damage due to a well malfunction. Extremely difficult to get help. Was told multiple times it was not covered and that there was nothing they could do without even having anyone come and see the damage/what it …
My policy was cancelled for no good reason. They use Roundhill Express Insurance to inspect the premises. Fred Harper, Inspector very rude and unprofessional. Upon complaining to the insurance Co. they dropped me. Do not use them, very unprofessional and unethical..
Buyer beware. This is not a decent insurance company. Claim to be a “Vermont Company”. They do not have Vermont values. Was loyal customer for 18 years. Dropped me after 4 claims in 4 years after I paid dearly for local. Two were minor fender benders, 1 was not the fault of my daughter. Disgraceful. Not ethical company.
Company will not offer coverage to you if your adopted dog looks like a German Shepard in a photo, even if vet and adoption documentation says otherwise.
Very efficient and on top of it when it comes to late fees not received on the due date which was a Sunday!
This insurance company is very unprofessional. When I requested a quote for renters insurance last winter, I received a quote with an agent. I received the quote and reviewed it, then I paid the premium for the whole year. The agent never …
I was a good customer for 9 years, with only one minor claim and they just dropped me because the sweet dog I’ve had for 5 years already is 1/4 german shepherd. They had no interest in understanding the dog’s actual nature or finding a solution or options for coverage.
As an agent, I love working with Union Mutual. Great rates and coverage packages with prompt responses from them. Underwriters are a pleasure to work with.
This company is very bad only know the money , I have been working with them for almost 8 years , Never had an accident problem, , I have car insurance for my little glass replaced, they dragged 4 months to pay the money, the work …
I had a fire at my home in Brooklyn NY and worked with roundhill express an authorized agent for union mutual. Roundhill gave me a few thousand dollars and said they could not help me with the fire because I had material defect in my …
This Insurance agency is absolutely the worst ever to deal with. We are a 40 year old Restoration Company, and have worked with multiple Insurance companies, and agents. We are a well know company, with great reviews, we follow industry …