Since 1904, Union Savings Bank has been serving the local community and helping customers achieve their financial goals through low-cost and … See more
Read MoreFriday | 9AM to 6PM |
Saturday | 9AM to 1PM |
Sunday | Closed |
Monday | 9AM to 5PM |
Tuesday | 9AM to 5PM |
Wednesday | 9AM to 5PM |
Thursday | 9AM to 5PM |
8534 E Kemper Rd, Cincinnati, OH 45249
great programs
Great to work with.
Great to work with!
Always friendly and helpful.
Jeff D. is great!
Jeff Drerup was great.
Great bank and great people to deal with!
Great overall experience
Always friendly and easy to work with.
They may appear the cheapest then the rate you thought you had been quoted changes.
BRETT GETS THE JOB DONE. Communicates, knowledgeable and reliable. Definitely recommend him.
Union Savings Bank deserves a minus (-) 10. I am a long time customer, applied for a comml loan on my rental property. Was ASSURED I could get a loan, requesting less than maximum available. After 5 weeks of wasting my time, with no …
Brett was very responsive and we enjoyed working with him!
Great customer service. LOW CLOSING FEES
Sean’s rapid responses made the loan process easy and painless! Thanks for a great job!
Communication was great. David answered all my questions.
Good rate, simple no hassle process and good communication the whole time.
I got a great rate banking with USB for house Mortgage. i would recommend them.
Jeff Elder is an amazing loan officer. Very knowledgeable very straightforward, does his job very well
Union Savings is great. Lowest rates in town, and easy to work with.
Brett Leonhardt of Union Savings Bank is an amazing loan officer. He was able to get me the loan I needed to purchase my dream home. If it wasn’t for Brett adn his hard working team, this would not have been possible. I can’t express in …
This bank is a joke. 2 managers took information for refi, told me they had everything, and I never heard back. You cannot get anyone on phone to help.
Good service. Low closing fee for mortgage. Sean would quickly reply email.
Poor and unprofessional communication. Failure to communicate changes in closing cost / down payment that delayed closing.
Union Savings Bank did a great job for us and we are really happy to be a new customer.
Greg Halco is one of the best mortgage advisers that I have been involved with! He is very informative and gives his customers information from both sides of the options available. He also keeps you updated on the progress of your loan. I would give him a 6 Star Rating!
Jeff Elder was great to work with, I refinanced with cash out!! Would definitely recommend them!!
Eric and Union Savings Bank is the best. My mortgage process started when stay-at-home order just went into effect. This was new to many of us. Some people may have had disruptions with their new work at home office settings. Not Eric. …
We had a wonderful experience with USB and Sean B. Thank you for all the fine help.. I will recommend you to everyone.
This is the best mortgage secret in Cincinnati, $250 refinance closing cost and your loan doesn’t get sold 2-3 times after closing.
Worked with USB on my Refi and it went smoother than I could have ever expected. I highly recommend giving them a chance!
The entire refinance process was very quick and easy; more so than I expected. I would recommend to anyone!
Knowledgeable, careful people doing their best in all of the complications with COVID-19. Ours was a renegotiation of an existing mortgage. Fairly straightforward.
Recently completed an easy and quick refinance. Greg Halko was great to work with!
Bill Tinker at USB helped me with purchasing a commercial investment property. Other mortgage officers I talked to couldn’t get over the fact that the property didn’t have a shower, but Bill was able to quickly recognize that it was a good …
Communication was clear and extremely prompt. There were no hidden fees or surprises! Highly recommend.
Not only do they have great refinancing options, they have a very responsive and knowledgeable staff. Thanks!!
Great service and easy refi with Union Savings Bank. Could use some updates on their website and a bank app would be nice. Overall I have been very happy with them.
Union Savings Bank offered us best rates and the process is simple and quick.
Bob Winter, our loan officer assisted us all the way through and made our lives easier with the mortgage refinancing.
Bill made every step of our lending experience great! Highly recommend!
Jeff was always available to answer my questions and worked hard to make sure our mortgage was processed.
Refinancing made easy. This has saved me money and time. No surprises at closing. Union Savings Bank is the best for mortgage financing, and refinancing.
My refi was quick & painless. Even when I needed to change my closing date I was able to keep my low rate. The super low closing costs were a definite bonus. Thanks to Union Savings Bank & Jeff Elder for getting me through this process for the first time on my own.
My experience with Sean Bunevich was simple; approval received immediately and closing shortly after. Highly recommend!
Highly recommend. Eric was very responsive to our questions and the whole experience was seamless (which I didn’t really expect given all of the issues with Covid19 right now).
Extremely difficult to speak with anyone at this location. Forget trying to call as you get directed to mailboxes that are not taking messages or snide comments about what they will and will not respond to
Bill Tinker was so knowledgeable and efficient with our refinance, we barely had to do a thing. He handled it all.
Refinancing was a breeze. It took about 21 days from start to closing date. Can’t recommend Seth Trautman enough for making it so simple!
I have had the chance to work with Brett Leonhardt on a re-fi and most recently on a new home purchase. Brett has been fantastic to work with and was always quick to get back to us on questions and he kept us in the know when needed. It has …
It was a pleasure working with BrettLeonhardt He was so knowledgeable and helpful. My husband and I are very with choosing Union Savings Bank.
Excellent, smooth and secure transactions all the way from application to closing. Seth T. was always accessible to answer my questions or to provide assistance.
Jeff Elder made my home buying process extremely easy and stress free. I highly recommend if you are looking to buy or refinance a home.
Sean was very knowledgeable, responsive and always acted in our best interest. He even stepped up to help resolve issues that were outside of his responsibility.
My fiance and I worked with Jason S. on our first home purchase, he did a great job being available for all of our questions and closing came and went smoothly with no hiccups
Eric listened and was very responsive. He made great recommendations and we watched the market closely to get the best rate available. His flexibility and willingness to me and family while I was deployed in the Middle East was greatly appreciated and I would recommend Eric to anyone looking for a loan.
Brett Leonhardt was friendly and helpful throughout the process of our refinancing a loan. We are so pleased, we’ll very happy, with our new LOW interest loan! Thank you, Brett for all your expert help!!
Great experience, smooth and super quick closing. I always use Union Savings! Eric Radke did a great job and made the process very easy.
These guys really do have the best rates. Some of our experiences were not the best in moving from a variable rate to a construction loan, although we highly recommend working with Bill Tinker. He went above & beyond for us!
Outstanding customer service. Helpful in every regard. Supportive all the way through the loan process. Easy to work with.
Great deal- best rates and lowest fees by a long shot compared to the four other banks I contacted; even Qckn said go with it. Super happy with the transaction.
Highly Recommend Union Savings and Seth. Process of doing the refinance of my mortgage was easy from start to finish.
Refinanced my mortgage through them with a fantastic rate and minimal expenses.
I can’t check the balance on my mortgage online since I don’t have a checking …
Brett was the MAN when it came to getting and closing our loan! We were buying an investment property and things were a little tricky but Brett was able to get us across the line and get it done. Thanks for being the Tommy Boy to my Richard!!
Brett Leonhardt was great to work with. He’s extremely responsive, knowledgeable and honest. Brett gives you the confidence that he’s working hard for his clients and he cares. Thanks Brett!
Great experience with USB. Low closing cost and hassle free online documentation helped getting my refinance done smoothly. Very professional and on time commitments even in the difficult situations like the current one.
I was so happy that my sister recommended this bank for my refinance, just what I was looking .Dale McOsker was very helpful he gave me a good rate at the time .he had a good communication the process was very fast. I think it helps that …
Great and professional service, 100% recommended, I got nice help and help me to refinance and down my interest rate %
Union savings bank are known for their market low interest rates and Michael Harrison ,vice president mortgage sales, MHarrison@usavingsbank.com has always been a pleasure to work with. Check them out and save some money.
Excellent experience dealing with Union Savings for getting my rental home refinanced. Have had loans with them before and just refinanced. Timely communication, on schedule closing and prompt responses to my questions and changes. Will do business with them again.
Quick, easy, and very competitive closing costs. Problems or questions are responded to or resolved with no drama whatsoever. Highly recommend Jeff Elder and USB for all your mortgages needs.
Working with Jeff was a very simple process. This was my second refinance experience and, on both occasions, Jeff made it very easy. He emailed me what I needed and I was able to scan those items easily and we made it happen. Great rate also.
Very difficult to deal with in getting a simple statement. Took over 3 attempts to get ahold of someone that was willing to send me a statement. Now we wait.
Jeff and everyone at Union Savings was great to work with. The process was easy, and as first time home buyers, they helped answer all of our many questions. Thanks!
Seth took great care of me! Highly recommend. Union Savings has taken care of several mortgages or refis for me…and I’ll continue to use them.
Brett did a great job with my refinance loan. He was kind, knowledgeable & did a great job communicating during the stay at home pandemic.
I am very pleased with the service and support from Union savings bank!!
Not being in the financial business myself, Bob Winter at Union Savings Bank …
Seth Trautmann was a very factual and efficient professional in handling my refinance. I would recommend him to anyone if a reference opportunity arises.
When we first purchased this home, they “forgot” to order an appraisal, and we missed the closing date. …
We had a great experience! Brett was fantastic and was very patient with us throughout the entire loan process. Highly recommend using Union Savings and Brett!
Eric Radke was awesome! We recently worked with Eric for a refi and he was so easy and pleasant to work with. He was always aware of our needs, made all the right steps to help us and made our process very easy. Give Eric a call.
Totally screwed me on 2 loans, one loan I get to a day or 2 before refinancing on a 30 year fixed loan and throws the curve ball of hey we can’t do a 30 yr fixed but sure we can do a 3 or 5 year arm. Honestly I was tired of the hassle and …
I misplaced or lost my debit card. Searched for month, but never found.so I asked for a replacement card, corporate refused. Bank is prejudiced against senior citizens .
Good Afternoon,
I am writing because I feel like I have been wronged by U.S. Bank. A few years …
Sean was great at helping me with the recent re-finance I did on my home. Very smooth transaction. Wonderful service. I recommend doing business with USB.
Second time refi with Union Savings. Great rates, quick and streamlined process, Brett Leonhardt was very professional and helpful. Would recommend them without reservation….Can’t beat their closing costs!
Michael Harrison did a fantastic job working with us on our ReFi. We was quick, thorough, and saved us a lot of money. We couldn’t recommend him highly enough!
Very streamlined process and easy to work with, with fast responses! Overall great experience. I have worked with Union Savings Bank in the past and they will definitely be my first pick to work with in the future.
A great local bank that takes the time to work with you and be responsive to your needs. My mortgage refi with them was nearly effortless and communication with Eric throughout the process was timely and on point.
We worked with Gina Partin at USB to get our home mortgage. She came highly recommended by our financial advisor, Rob Siegmann, at TWP (also fantastic!) and we have been impressed. Gina has been very approachable and available to explain …
USB was a great help with getting a mortgage. They were very responsive and upfront about costs and what they needed. They got me a great rate and low costs no other lender could touch.
Extremely disappointed in my experience with them. My mortgage broker company reached out to multiple loan companies and landed on union savings bank. They sent someone that grossly under appraised our house to point of where it was at 4 …
I am still at the beginning of a refinancing process. So far, everything is good. I wish it was little faster but I do understand why it is taking time..
Mark has been picking up or returning all my calls and answering all my questions and concerns. So far, good.
Not being able to answer phone calls or always able to quickly get back with emails makes dealing with me a bit more difficult. Union Savings was very patient and understanding of my situation and my questions were always answered back in …
Danielle went above and beyond to get us a great rate on our mortgage! She kept us informed and made things easy. Would definitely recommend.
Beware of preditory practices by this bank. They may offer a loan and request a hard credit check, but they are really just phishing for information. No loan will be offered, and your credit will be scarred by this action by USB.
I do not recommend doing business with this bank. We have had nothing but hassle when trying to refinance our mortgage. It has taken over 2 1/2 months to process the paperwork and the night before closing the title company told us we would need to bring $5,000 to the closing, $4,000 more than the loan officer had indicated.
Was told by the loan officer Union Savings does not sell mortgages, they hold them for the life of the loan. My mortgage was sold to a different bank less than 2 months after I closed on the house. Shows how much my business was appreciated.
Zero Stars is not an option but is my rating!!
F U-nion Savings …
I have refinanced a couple of times with Frank Dibella at Union Savings. Their fee structure is transparent and reasonable and Frank is a true pro with a great team. I hold them in high regard and highly recommend USB to anyone looking for real estate financing.
Absolutely horrible experience on my refinance of my 1st mortgage with Gina Downs. I complained to her superior and frankly, he wasn’t concerned. Will never do business with Union Savings Bank again and will tell anyone who will listen to do the same.
Union Savings is the Best in Tri-State Hands Down-
I have bought 3 homes with Union savings bank, first in 1993 when I was making …
Horrible experience. Very unimpressed with this company. Our loan officer left the office to move locations and never notified us when or that she was even moving locations. We couldn’t get ahold of her for several weeks and she had all of …
Do not trust this bank with your auto pay. Someone in the office took off my auto pay and did not inform me when a payment was late. They even reported to the credit bureau even though it was their fault. …
Do you want a mortgage that suddenly gets more expensive? Love being left on hold for hours? Enjoy being told you’ll be called back but never called back? Boy do I have a bank for you! …
Lem Davis was pleasant and courteous when helping me through this transaction. He was always available for any requests or questions that I had. His kind and helpful assistance was why I would highly recommend Lem to anyone seeking to refinance or for any other banking services. Thank you Lem. Jack Robinson
Sean Bunevich did an outstanding job processing our loan and keeping us informed along the way. He is truly a professional. Our loan was for a vacant lot and we will most definitely be contacting him again to process our construction loan in the near future.
Mike went above and beyond to educated us on the refinancing process. We felt that he really cared about our situation and wanted to help us make the best decision! The process was so smooth and easy! We are glad we switched to Union Savings!
My first experience working with USB for a loan for land was great! I had the best customer service, all of my questions were always answered whether by chat, email or phone and I was very appreciative of the quick response. Huge thanks to Sean for helping me through the whole process!
Second time working with them, first for a new mortgage and second for a refinance. The first time I compared rates and closing fees with other companies. With such low closing fees compared to other companies it seemed like there would be …
Great customer support. Not only quickly figured out a small issue we were having, but then made every possible effort to understand how the problem occurred and to ensure it wouldn’t happen again. I wish I knew the representative’s name to …
Mike Harrison was extremely helpful in refinancing my home loan. His prompt responses to any question posed is very much appreciated. Would have no problem in recommending him to anyone looking for a mortgage loan or for refinancing an existing loan.
We have applied for a mortgage with USB, they have the best rates and the lowest closing costs in comparison to most competitors. We worked with loan officer, Sean Bunevich. He gave us prompt service, with attention to detail and speedy replies to our questions and concerns. Highly recommend USB!
We worked with Dale McOsker from Union Savings Bank for home mortgage. When he connected with us, we had made our mind to go with mortgage option provided by another bank. But with his persistence, quick response and willingness to work …
I refinanced with them years ago and couldn’t wait to do it again. Rates were finally cheap enough to make sense. They are very quick and efficient and have the cheapest closing costs around. This is the bank you will want to refinance with if you want hassle-free and close to no closing cost! thank you USB for doing it right.
Union Savings Bank (OH) – Mortgage payoff headache / extreme hassle. Never again. …
Worked with Bob Winter at USB Kemper Rd. Location. He went above and beyond to make sure any questions I had were answered! Bob is very responsive and made sure the closing went smoothly. For anyone looking to start the pre-approval process or just wanting questions answered, Bob Winter is the right choice!
We used USB as our mortgage lender and had a fantastic experience! Our loan officer was extremely helpful in explaining the process, always available to answer any questions we had and very responsive. They helped make a rather confusing experience easy and painless. I definitely recommend USB for your mortgage needs!
I have been waiting for over 3 months or more to refinance
I have called I have e mailed I have left vm
Talk to other employees …
We have been very happy with Union Savings Bank for years. Greg Halko was very knowledgeable and extremely helpful when we did a refi with them. Greg answered all our questions and was very helpful with some issues related to the condo questionnaire. We would highly recommend Greg and would definitely use him again if needed.
I would highly recommend USB for your mortgage needs – excellent customer service and very fast – also, rates and fees are competitive with online only loans. It only took me 2 weeks from first phone call to closing on a refinance with Jason Rings, and this was during likely one of the busiest times.
I just refinanced my mortgage with Union Savings. I worked with Seth Trautmann and he was very helpful and always responded quickly to my questions. The refinance went smoothly and I am very happy with the outcome. I would highly recommend Union Savings and Seth!
I recently purchased my first home which was a long and stressful process overall. However, the loan process was extremely easy with the help of Eric Radke, who was my Mortgage Loan Officer, at Union Savings Bank. The level of customer …
If you are thinking of buying a house, I highly recommend Sean Bunevich at Union Savings. He walked us through each step of the process, and he took most of the stress out of buying our home. He keeps you well informed and was always …
I recently worked with Sean Bunevich at Union Savings Bank and I couldn’t have been more satified with the service I received. Sean was great! Very timely on every e-mail that I sent asking questions. I highly recommend Union Savings Bank …
Pretty much the worst experience ever!!
A simple mortgage refinance with the Kemper Rd. location in Cincinnati turned into a 3 month nightmare. …
Brett Leonhardt at Union Savings Bank was great to work with on our mortgage and on a possible home refinance of my Mom. He helped explore all our options and recommended one that worked great for us. The whole process was very quick and efficient.
I contacted USB about refinancing our house and Sean Bunevich quickly got in touch with us. He was very friendly, honest, and got straight to the information that we needed. The whole process was painless and was signed and done quickly. …
Alex Tomblin helped us with our recent home purchase and we couldn’t be happier. Alex was easy to work with and very accommodating when we needed to make changes to our pre-approval letter. He made it a breeze.
I was rerouted to a loan officer at this location because the one in my area was on sabbatical. This bank has excellent mortgage interest rates. That being said… the loan officer I recieved at this location has terrible communication and would often ignore email and calls.
I worked with Sean Bunevich from Union Savings And I highly reccomend! He always responded to my emails and got back with me in a very timely manner! Exceptional service and a very smooth process. I was worried about doing the entire …
I had heard Union Savings Bank had the most competitive interest rates around, and some of the lowest closing costs. I needed to refinance my house and wasn’t being offered much thru the bank I originally financed the home with, so decided …
I researched loans from three different lenders, and in my personal experience, the rates were lowest, the fees were lowest, and the service was great at Union Savings Bank. Sean Bunevich was my lender and he was great to work with. Every …
Quick refinance! Very smooth transaction from start to finish. I worked with David R., and I would recommend him. USB did not blast me with e-mails for every little thing. They only e-mailed when something was approved or if they needed …
My experience with Union Savings Bank was simple, fast, and straightforward. I received pre-approvals from several lenders, but Union Savings made me feel the most comfortable and provided a higher level of customer service than the other …
Great experience with Drake. He was responsive and made sure our loan was closed on time.
If you loved the 80s, you’ll love this bank.
They have nearly zero technology. Their phone rings with a busy signal. They …
Sean was so easy to work with out of the Cincinnati office! He was probably the most responsive (and quick) person I’ve worked with in anything. Any time I have to call customer service, they’re quick to answer and are very helpful. I …
I was extremely impressed with my mortgage loan processing with Union Savings Bank. The person I worked with was Sean Bunevich. He was absolutely amazing at making sure everything was taken care of, he always answered any questions I had, …
My mortgage refinance experience with Union Savings Bank was flawless and their senior mortgage Loan officer Brett Leonhardt made me feel as if I were his only customer. The team as US Bank was efficient, friendly and took me though the …
Sean B was amazing to work with! As a first time home buyer, he made the process easy and painless for me. Sean was knowledgeable, responsive (replied within 15 min of a call/email), and patient. I connected with him by requesting …
The loan officer, Joe Jeffries was lazy and lacked communication. Wasted my time, hurt my credit by running it when I didn’t have the employment to qualify. Pulling teeth to get any customer service. This company lost my mother (a …
Michael Czaja and team at Union Savings Bank were amazing. Great experience and secured the best possible rate for my refinance, and with minimal fees! Would highly recommend.
I worked with Union Savings banks and I can say that it was a complete nightmare. How they have such good reviews, blows my mind bc that was the reason I used them to begin with. My lender was great at first, he was nice and decently …
I figured out how they offer such low interest rates…they claim your check for your mortgage payment arrived late. They claim they did not receive a payment mailed from Columbus (OH) to this office for two and a half weeks after I mailed …
I’m newly divorced and in my decree I had to have my home refinanced by 12/31 or else the court could place my home up for sale. I spoke with Josh on 10/25, explained my circumstances and he assured me that this would not be an issue. The …
Union Savings Bank financed the purchase of my house in February 2022. Drake Snyder and the team were very easy to work with and were able to meet a 30 day closing deadline. I got a great interest rate with very low closing costs. It was a pleasure to work with them!
We worked with Drake from Union Savings Bank. The process went smoothly and Drake was great in keeping us informed every step of the way.
Todd Nerlinger was great to work with! As a first time home buyer, he helped simplify the process making it easy and painless for me.
We had the pleasure of working with Drake Snyder with Union Savings Bank on a re-finance for our home! He was extremely helpful in finding the right re-fi option to fit our needs. There was 0 pressure and all of our questions were answered …
I recently worked w/ Drake Snyder on our residential mortgage refinance. Excellent response and delivery time from Drake and the entire underwriting, processing, and closing teams. Online application portal is user-friendly and very …
Fantastic experience for the purchase of our second home. Will most definitely work with Michael Czaja and USB for future homes/refinances-cannot recommend them enough!
I worked with Bob Winter during my Loan Application process with USB, and I was very happy how everything turned out. This was my first home purchase, so Bob did an excellent job of explaining the whole process and talking through any questions that I had. I would gladly recommend USB to my friends and family.
I got my house closed in Sept 2022 and Drake helped me in getting my Finances. Being First time home owner Drake was very helpful and supportive on every step. He guided and suggested things on regular intervals of the process. Thank you Drake for your support.
We recently did our closing . Our loan officer Drake Synder was very helpful and patient in answering all our questions. He guided us in this entire process.. Everything went smooth and closing done on schedule without any issues. Appreciate the business with Union Savings Bank.