My name is Camille H. and my adjuster is Sheila McCraw. I filed my claim in Oct. and I emailed her my release form on Dec 23. She said once she receives my release the check will be sent. It has been over 2 weeks and still no check. I have …
This company has taken over 1 month and still not paid for my damages or rental reimbursement for accident caused by their insured. When I call no one ever answers or returns my calls. The adjuster hung up on me after I told her that I …
This company should be avoided at all costs. I was involved in an accident with a unique driver.
They sent 1 letter a month after I sent the claim AND an estimate together with …
Was in an accident with a customer of theirs. Submitted a claim online. Never heard anything back. Called serveral times, was hung up on keft on holds for hours, one of their reps even set the phone down and walked away just leaving me …
Someone hit me from behind on 9-18 and my car still is not fixed. The body shop is upset cause they have been calling Maxine as well. They even emailed the company as well. I just want my car fixed. its almost been 3 months. My lawyer keeps reaching out. Do not do business with this company. There is no excuse for this.
We got insurance with UNIQUE Through Eagle Insurance. Never had any problems til we were hit by another insured from UNIQUE. The lady at the office had a terrible attitude from day 1 and finally after calls and calls we were able to take …
They are the worst insurance company I ever had to deal with with. Very unreasonable and irresponsible. They took my car for almost 2 month and then they lied to me about my coverage. When I finally was able to speak to someone all they did …
The worst insurance ever!! We got hit buy a unique claimant and it’s been difficult trying to speak to an adjuster you can never get a hold of the one working on your case I have left various voicemails to upper management and nothing! 5 …
4 of my dealer cars were hit by a Unique Insurance Customer and I’m still waiting on payment for 2 of them since November! Horrible company, very unprofessional! …
I had this Insurance, I paid almost $300 a month for full coverage and was still denied a claim for hail damage. I do not recommend this Insurance company as you give them all your money and you don’t get coverage at all. This insurance …
Thankfully I am insured by State Farm insurance, but I was hit by someone with this insurance and it was a simple accident it was ruled their fault by the police and the other party was ticketed. The accident was in June, it ended up being …
I was rear ended by a Unique driver in June. I have submitted all of my receipts to repair my car. The only response I’ve received was an offer to pay half of the costs. Half. This isn’t a game. It’s been 2 1/2 months and I can’t get them …
I was hit by a driver a few months ago. The lady that hit my car insurance company denied the claim while my insurance company ( Unique ) was willing to tow my car and repair my car even after her insurance company wanted to total my car …
Oh wow I didnt think you can score so badly on these reviews. Looks like one heck of a place that takes your money and leaves you without support. Looks like instead of making a Claim I will be contacting a lawyer and taking them to court.
I am 8 months pregnant and was hit by a driver insured by this insurance company on November 9th, 2020. I filed a claim with them; however, NO ONE has responded to the Tow Company that has my vehicle, me, or my insurance company. So I am …
This company is the worst company to ever deal with. I gotten into a car accident last Saturday, February the 13th and i file my claim with them. The called me on Tuesday and I missed the call, once i called back i haven’t gotten no answer. …
BEWARE OF THIS “INSURANCE” COMPANY!! I was rear ended on 12/10 while stopped at a stoplight by a driver who is “insured” by this company.
I filed my claim the next day over the phone, sent pictures via email and was …
I work in insurance and am currently dealing with this company on behalf of a customer who was hit by someone insured with Unique well over a month ago. I had to go through the prompts to underwriting because any time I chose the prompt for …
This is an update from my earlier post. “Thankfully I am insured by State Farm insurance, but I was hit by someone with this insurance and it was a simple accident it was ruled their fault by the police and the other party was ticketed. …
I wish I could put a zero to be honest. The accident happen on January the 4 of 2020. My car got hit by a driver with the insurance Unique. Which he took all the blame, and had all the blame, did not have a license. We had been trying to …
Everybody that I’ve talked to over the phone is extremely rude. I was on hold for 1 hour before I could even speak to someone on the phone to file my claim and it took over 2 hours for them to even send me a tow truck. After waiting two …
One of there customers backed into my brand new truck in a parking lot,
I had to run the claim through my insurand to get it fixed and 7 months later, they have still refused to pay my deductable and expenses. In my opinion, they are a scam!😢 …
You might as well file a claim with your own insurance if you are hit by one of their drivers. I’m 19 and 1,000 miles away from home. As a college student, I don’t have the extra $1,000 dollars to pay because this company decided to offer …
Can somebody please answer the phones? It’s been weeks I haven’t had a car. I have full coverage I can’t even ask about a rental no one answers the phones, I can’t get a hold of my adjuster or ANY adjuster. I’ve got more info from the shop …
I was in an accident with somebody that this Insurance company insures and it has been a really hard process to get anything done with them, the adjuster Kimberly on this claim has been very rude and is not helpful to get anything done I …
Weeks after we filed a claim, no one reached out to us after making a million phone calls and leaving messages to the adjustor/supervisor. The other party is wanting to pay for the damage immediately. Please get back to me asap.
Was not happy with my most recent insurance claim. Trying to get a manager on the phone is to difficult. I have had multiple calls, emails etc. And still no one has contacted me yet and it’s been a month now.
I am with each and every other reviewer. This company is not someone you want to insure you. Their client crossed 2 lanes of traffic and collided with my trailer, total loss, they establish how much THEY want to pay and thats it. Try to …
I got into a wreck with one of unique insurance’s clients on Wednesday 11/4/2020. Their client was found at fault. It’s now been 8 days and I’m still waiting on unique to tow my vehicle to a collision center to tell me if it’s totaled. Even …
If I could give this company negative stars I would. I was hit by one of their drivers about two weeks ago, and my vehicle has yet to be repaired. They say they will deny my claim if their driver fails to call and give his statement. …
I got a call promptly after my accident. I made a claim online and the following day was emailed a claim and a form to fill out and send back. The owner spoke with me personally and when I shared my concerns with the amount of damage etc …
Worst company ever. I was hit by a driver with Unique Insurance three weeks ago. They don’t answer the phone, I filled out a text message form they sent me, and never got back to me. Now I have no work truck, and am screwed. …
If you have unique insurance change company . Horrible service adjuster send tow truck to pick up my truck to be adjusted for damages it took them 3 months to decide it was to expensive to be fixed. And for them it was then total. I …
On December 31 2020. My parked car was hit by an unique insurance driver. I got the police report the lady was ticked and claimed fault. I have been reaching out to this company unique for the past week with no response or call back. My …
Worst Insurance ever!! My wreck was Sept 9th someone hit me and drove off and they sent my car to a body shop in Carbondale called Absolute body shop which also was the worst body shop my car was in there for a month till they decided to …
Still going on 1 1/2 years and have yet to receive word on my case. A driver who was insured by them, deemed at fault, hit my car in Dec of 2019. It took about 4 months for them to send me a letter with a offer. Since then I have heard no word from them
I wish I could give 0 stars. This company is a complete joke. As I read through previous reviews, I’m reminded of my exact situation. A Unique Insured driver hit my parked car back in September. I was not there when the accident happened …
If I could give this Company a lower rating, I would. I was involved in an accident with someone who is insured by Unique Insurance, nearly 3 weeks ago. Their client ran a red light and struck my vehicle, completely destroying the front …
Had this insurance for 5 months and the one time I needed roadside assistance for a flat tire I got the run around and never received help . I had to call a relative to change my tire. I cancelled today and went with a known insurance. I …
I tried to call my adjuster more than enough in the the span of 3 months and they still have not told me anything about what’s going on with my claim. I requested a new adjuster to get my claim moving and they still have not done anything.
If I could leave zero stars I would. This is the worst insurance company to deal with in the case that you have an accident. I was in an accident on 12/15/18 I filed my claim on 12/17/18 today is 2/7/19 and I’m still waiting on unique to …
Horrible . I got into a accident & 100% was on their insurer & they stop calling & communicating . I called them several times a day no answer . Such horrible insurance company.
I wish I could give them less than 1 start. Their customer hit me from the back and Now I have to deal with the worst insurance company in this planet. They said they issued the checks after 100 calls from me. They never issue my check, the …
I will not be renewing my policy with them. They’re no help what so ever. I needed an extension until Friday and was willing to put half down yet she told me regardless my insurance will still be canceled! Which is stupid because any other insurance company help especially when you put half down!
Not only do you have to pull teeth to speak with someone in customer service when filling a claim. When you do all they do is lie.The auto shop I went to, Now As of my case will never deal with Unique insurance again. It was that bad!
Had an accident on Saturday, filed a claim on Monday, Tow truck service pickup scheduled by insurance on Tuesday….4 weeks later still no calls nor emails concerning the whereabouts and condition of our vehicle. We have called numerous …
The police notified me that my parked car was hit by a drunk driver they had arrested in the early morning. I called his insurance company, Unique Insurance, then filled out the claim on line. 2 weeks later I received a letter to fill out …
EXTREMELY RUDE! One of their clients hit my car and they refused to pay for it. In the police report it states I was not at fault and they had the nerve to tell me I should of seen him coming. They never answer the phone and when they do they give you the complete run around. Terrible service.
It was the worst insurance ever. They will not fix your car even if you have full coverage and they was charging 300.00 a month. I have full coverage now at allstate and only pay 120.00 a month full coverage so don’t waste your time and money on this unique scammer.
Don’t do it. If you obtain this insurance through an insurance brokerage such as United Auto Insurance (UAI) be sure to look at these reviews. My main complaint was responsiveness and not worth the money. You’re better off spending your …
Avoid. I had this insurance for several years until I had a hit and run recently. It happened in the middle of the night and I could not even get a live person to assist me to fill out the report. Then the rep that I was put in contact …
My car was hit while parked in front of my house. The driver took off. I filed a claim and told them the situation. They told me it was still considered an accident and my premium would still be going up. Not only that it they had me …
I was recently involved in a car accident for the first time in my life and what
a nightmare to deal with this insurance company. I have been with them for 10 …
***NEGATIVE 5 STARS *** I moved to another state and informed them that I did. The agent told me my insurance would be canceled on a certain date and I needed to give them a signed letter stating I was cancelling my insurance with an …
If I could give them a negative 5 stars I would. Had full coverage through them, I was hit in June by a vehicle that kept going. First I have never and I mean never spoken with my claim adjuster. I was fortunate enough to get through to a …
My car was parked on the street when it was hit by a drunk driver insured by Unique Insurance Company. The driver was arrested at the scene. My insurance company, USAA, has tried for weeks to get a hold of someone at this company to no …
Their insured damaged my property two months ago, I have had to do all the foot work for Sandra she doesn’t respond to my emails my messages the supervisor doesn’t respond! This company is a waste the employees are lazy! My adjuster sounds …
I had a policy with these crooks 3 years ago and I feel for the people who gave them 5 stars. Apparently they haven’t had any incidents where they need them. My car was stolen out of my driveway and wrecked about 5 miles away from our home. …
This insurance is the worst. They insured and illegal person which had their son with a license drive and total my car. I’m reporting them to the better business bureau. And state agency regulator. They don’t want to pay for my car I spoke …
I’ve made several attempts to reach a representative who is supposed to be my claims adjustor and I have yet to speak with them regarding my claim. I’ve left several messages and the insurance broker has also left emails requesting …
I had an accident with my car early November. Mind you it’s January and they are still trying to decide whether or when they will cover my cost. The adjuster is totally unprofessional doesn’t return phone calls or keep you updated on your …
Unfortunately, I have nothing move to say about this insurance company. My mother was in accident where one of their insured drivers was cited as the at fault driver. This incident occurred on 11/29/21 and it is now 12/27/21 and they still …
Tanya from Unique handled my mom’s car repair after she was hit. I had my doubts given the other reviews, but the car repair was done well and in a timely manner. Tanya always responded to our many questions and concerns in a timely …
I was hit by a car who is insured with Unique Insurance Company back on April 24, 2021. Almost a year later, Unique Insurance Company has still had not made an offer to me. They paid for my bumper which was a low ball. My car is parked and …
I would not recommend this company only because they repeatedly went into my checking account and paid my insurance bill without notifying me and i was never on auto. When i spoke with the underwriter i was told that they deducted money …
My experiences are exactly like everybody else’s. I got rear ended by somebody insured by them and have been trying to get my adjuster Cassie M to answer the phone and send me the information I need to get my car fixed. They low balled me …
I am quite confused. I signed up for Freedom National. I didn’t get an email or nothing confirming that I purchased insurance. I assumed they sent the info over since I was able to renew my tag. But then when I went to freedom national, I …
When I initially got my policy I made a mistake on my VIN number, called to change that and the price went up so ridiculously high I wasn’t going to keep that policy. Tried getting ahold of somebody to cancel the policy that I have with …
Here is what to do:
If you’re in an accident with someone insured by Unique, and the adjuster stops answering you (which will probably happen) be prepared to make a complaint with …
Zero stars should be an option. I was hit by a driver back in October 2021. I was sent a letter by Adilenne Perez, an agent for the company… sent in what she requested and haven’t heard anything since. It’s now May 2022. Several unanswered …
I’d give this place a zero if I could. I was hit by one of their members in October 2020 and after several attempts to try to fox the damage on my car unique said “our insurer said they didn’t hit you.” I even had a police report!!!! The …
I filed a claim with one of their insured, now, over a year ago. I call but get stonewalled. The person goes on vacation then I have to deal with someone else when they don’t come back. If someone shows their insurance card. RUN!
It’s plenty more options that will better suit you and work with your more the unique insurance I’ve been with them for a year and it’s been nothing but disappointment they constantly change your dates then try to get you to pay more I would never recommend this company to anyone ever
Absolutely horrible company!!!! After their client hit me and totalled my car out the ran me around in circles for 3 months about property damages they took another 3 months to pay out my financial company and another month to pay me out. …
*Update* Its now been 5 months since the accident. I got a small partial payment. They keep giving me the run around about getting me the rest of the money. They are requiring that i pay out of my own pocket for repairs then submit receipts …
Everyone’s review is the same. I’m going through it right now. Jennifer the adjuster ignores all calls after their driver hit ME. The company is a joke. Gonna have to send them a lawsuit. Got my lawyers on it already. What a joke of a company
Real review is ZERO!! I was hit by one of their policyholders and myself or the body shop can’t get anyone to return a phone call. Nobody can tell me who my adjuster is the supervisor doesn’t return calls. This has been the worst experience. I’ll be filing a complaint with BBB and TDI
This company is the worst. Wow! I’m shocked this type of insurance company exists. My vehicle was hit by one of their drivers. We called, made a claim, and received our claim # and adjusters name. We didn’t receive an update the next week. …
I was hit by someone insured by this company! They admitted and apologized for hitting me. I filed a claim with Unique to pay for the damage. I waited to hear back from them in reference to my claim and heard nothing so I called them. When …
An absolute joke of an insurance company. All the reviews are sadly accurate and true. My car was damaged by one of their drivers. After filing my claim and while waiting for a response from Unique, I got a quote from my local body shop for …
Stay away from this company, they took my money, they didn’t report to the state that I had Mandatory insurance on my vehicle, well my plates are suspended now!!! I can’t drive to work a they had the Nerves to ask me for a payment for a …
My husbands car was hit in front of my home in the middle of the night on 6/23/19. It was towed to insurance adjusters on that same day, it was a weekend so we called and filed a claim when they opened on Monday 6/24/19. We heard nothing …
Stay away!!! Unless you only want your car repaired in a sub standard chop shop!!!! Or forced to pay the difference. There approved labor rate for car repair is $28 an hour.
NEVER received a physical copy of any documents although i requested 3+ times. The online login would NOT let me login. And AFTER CANCELING my policy I was still charged almost $200 for another 3 months and could NEVER get to a …
To: Scam Insurance, read this. Supervisor Orlando Guerra sent the car to the repair shop for his convenience and did not let me choose the repair shop. The car inspector is unprofessional, I had to find and send photos of damages that he …
The co.panya driver hit me and said I am 25 percent at fault. When the police and Unique have on Record that he admits fault. They had me take it to one of the shops that so estimates and the damage is 1700 dollars and want to give me 389.00. That is ridiculous.
This is the worst place for insurance and car repair. My car was stolen and the insurance company pay for them to repair part of my vehicle. Now they are trying to tell me that was old damage. Not only that it took two months to receive my vehicle. My next complaint is channel 2 news. # Dissatisfied Customer.
This company needs to be shut down asap. I am looking for lawyers to file a class action lawsuit against them as I have recently become a victim of their insurance company bogus practices. I have a $7250 repair bill on my vehicle which was …
This insurance company is a joke. If you get hit by one of there customers, go to court if they get a ticket & don’t expect to get your car fixed by them. If anyone starts a class action suit against them I’d be joining up for sure. Just …
This insurance company is a scam!!! They are horrible and extremely unprofessional don’t ever do business with them!!!! They don’t ever answer the phone and refuse to return phone calls!!!!! My car was stolen and the way I have been treated …
The worst insurance company. Waiting 4 months for them to tell me they was not going to cover my car. My daughter just got her permit and has a wreck and they first claimed that my insurance covered the car so yes they would fix it 4 months …
Got hit by one of their insured and it’s a nightmare. Adjusters never available, they provide invalid email address as contact methods. They just keep dragging until us the affected party gives up and repair our vehicles out of pocket. …
When you go cheap for insurance, the result is a big runaround from claims adjuster. You pay on time every month thinking you’re covered only to find out it’s a scam. No one will return a call, leave voice messages, why? YOU WONT RECEIVE A …
Company is a high scam.. they deserve to be investigated..
My wife and I were looking for insurance rates for a vehicle we were thinking of buying.. we talked with one of there reps and gave us a price but then claimed …
If I could give this HORRIBLE EXCUSE of a company 0 stars I would ! Their insured was CLEARLY AT FAULT according to the evidence and police report. These horrible claims adjusters and their superior’s have totally ignored the facts of the …
This company doesn’t even deserve 1 star. Their insured was proven to be at fault and the check that they sent doesn’t come close to cover the cost to repair our car. Danny Velez, the Claims Supervisor, has a scripted response so don’t …
I wish it was possible to give 0 stars. I sent in my notarized documents, and I haven’t heard back from my adjuster in weeks. First, I was sent blank documents and was told to only fill out the highlighted areas, so I did that. The Bank …
This insurance company deserves 0 stars. My car was stolen Saturday morning. The communication between claims adjusters and clients are horrible. I have left messages for supervisors and no one has called me back. I am paying for a vehicle …
My name is Camille H. and my adjuster is Sheila McCraw. I filed my claim in Oct. and I emailed her my release form on Dec 23. She said once she receives my release the check will be sent. It has been over 2 weeks and still no check. I have …
This company has taken over 1 month and still not paid for my damages or rental reimbursement for accident caused by their insured. When I call no one ever answers or returns my calls. The adjuster hung up on me after I told her that I …
This company should be avoided at all costs. I was involved in an accident with a unique driver.
They sent 1 letter a month after I sent the claim AND an estimate together with …
Was in an accident with a customer of theirs. Submitted a claim online. Never heard anything back. Called serveral times, was hung up on keft on holds for hours, one of their reps even set the phone down and walked away just leaving me …
Someone hit me from behind on 9-18 and my car still is not fixed. The body shop is upset cause they have been calling Maxine as well. They even emailed the company as well. I just want my car fixed. its almost been 3 months. My lawyer keeps reaching out. Do not do business with this company. There is no excuse for this.
We got insurance with UNIQUE Through Eagle Insurance. Never had any problems til we were hit by another insured from UNIQUE. The lady at the office had a terrible attitude from day 1 and finally after calls and calls we were able to take …
They are the worst insurance company I ever had to deal with with. Very unreasonable and irresponsible. They took my car for almost 2 month and then they lied to me about my coverage. When I finally was able to speak to someone all they did …
The worst insurance ever!! We got hit buy a unique claimant and it’s been difficult trying to speak to an adjuster you can never get a hold of the one working on your case I have left various voicemails to upper management and nothing! 5 …
4 of my dealer cars were hit by a Unique Insurance Customer and I’m still waiting on payment for 2 of them since November! Horrible company, very unprofessional! …
I had this Insurance, I paid almost $300 a month for full coverage and was still denied a claim for hail damage. I do not recommend this Insurance company as you give them all your money and you don’t get coverage at all. This insurance …
Thankfully I am insured by State Farm insurance, but I was hit by someone with this insurance and it was a simple accident it was ruled their fault by the police and the other party was ticketed. The accident was in June, it ended up being …
I was rear ended by a Unique driver in June. I have submitted all of my receipts to repair my car. The only response I’ve received was an offer to pay half of the costs. Half. This isn’t a game. It’s been 2 1/2 months and I can’t get them …
I was hit by a driver a few months ago. The lady that hit my car insurance company denied the claim while my insurance company ( Unique ) was willing to tow my car and repair my car even after her insurance company wanted to total my car …
Oh wow I didnt think you can score so badly on these reviews. Looks like one heck of a place that takes your money and leaves you without support. Looks like instead of making a Claim I will be contacting a lawyer and taking them to court.
I have bern waiting for 10 months to settle a claim with them.. Very poor service and response time
I am 8 months pregnant and was hit by a driver insured by this insurance company on November 9th, 2020. I filed a claim with them; however, NO ONE has responded to the Tow Company that has my vehicle, me, or my insurance company. So I am …
This company is the worst company to ever deal with. I gotten into a car accident last Saturday, February the 13th and i file my claim with them. The called me on Tuesday and I missed the call, once i called back i haven’t gotten no answer. …
BEWARE OF THIS “INSURANCE” COMPANY!! I was rear ended on 12/10 while stopped at a stoplight by a driver who is “insured” by this company.
I filed my claim the next day over the phone, sent pictures via email and was …
I work in insurance and am currently dealing with this company on behalf of a customer who was hit by someone insured with Unique well over a month ago. I had to go through the prompts to underwriting because any time I chose the prompt for …
This is an update from my earlier post. “Thankfully I am insured by State Farm insurance, but I was hit by someone with this insurance and it was a simple accident it was ruled their fault by the police and the other party was ticketed. …
I wish I could put a zero to be honest. The accident happen on January the 4 of 2020. My car got hit by a driver with the insurance Unique. Which he took all the blame, and had all the blame, did not have a license. We had been trying to …
Everybody that I’ve talked to over the phone is extremely rude. I was on hold for 1 hour before I could even speak to someone on the phone to file my claim and it took over 2 hours for them to even send me a tow truck. After waiting two …
One of there customers backed into my brand new truck in a parking lot,
I had to run the claim through my insurand to get it fixed and 7 months later, they have still refused to pay my deductable and expenses. In my opinion, they are a scam!😢 …
You might as well file a claim with your own insurance if you are hit by one of their drivers. I’m 19 and 1,000 miles away from home. As a college student, I don’t have the extra $1,000 dollars to pay because this company decided to offer …
Can somebody please answer the phones? It’s been weeks I haven’t had a car. I have full coverage I can’t even ask about a rental no one answers the phones, I can’t get a hold of my adjuster or ANY adjuster. I’ve got more info from the shop …
I was in an accident with somebody that this Insurance company insures and it has been a really hard process to get anything done with them, the adjuster Kimberly on this claim has been very rude and is not helpful to get anything done I …
Weeks after we filed a claim, no one reached out to us after making a million phone calls and leaving messages to the adjustor/supervisor. The other party is wanting to pay for the damage immediately. Please get back to me asap.
Was not happy with my most recent insurance claim. Trying to get a manager on the phone is to difficult. I have had multiple calls, emails etc. And still no one has contacted me yet and it’s been a month now.
I am with each and every other reviewer. This company is not someone you want to insure you. Their client crossed 2 lanes of traffic and collided with my trailer, total loss, they establish how much THEY want to pay and thats it. Try to …
I got into a wreck with one of unique insurance’s clients on Wednesday 11/4/2020. Their client was found at fault. It’s now been 8 days and I’m still waiting on unique to tow my vehicle to a collision center to tell me if it’s totaled. Even …
If I could give this company negative stars I would. I was hit by one of their drivers about two weeks ago, and my vehicle has yet to be repaired. They say they will deny my claim if their driver fails to call and give his statement. …
I got a call promptly after my accident. I made a claim online and the following day was emailed a claim and a form to fill out and send back. The owner spoke with me personally and when I shared my concerns with the amount of damage etc …
Worst company ever. I was hit by a driver with Unique Insurance three weeks ago. They don’t answer the phone, I filled out a text message form they sent me, and never got back to me. Now I have no work truck, and am screwed. …
If you have unique insurance change company . Horrible service adjuster send tow truck to pick up my truck to be adjusted for damages it took them 3 months to decide it was to expensive to be fixed. And for them it was then total. I …
On December 31 2020. My parked car was hit by an unique insurance driver. I got the police report the lady was ticked and claimed fault. I have been reaching out to this company unique for the past week with no response or call back. My …
Worst Insurance ever!! My wreck was Sept 9th someone hit me and drove off and they sent my car to a body shop in Carbondale called Absolute body shop which also was the worst body shop my car was in there for a month till they decided to …
Still going on 1 1/2 years and have yet to receive word on my case. A driver who was insured by them, deemed at fault, hit my car in Dec of 2019. It took about 4 months for them to send me a letter with a offer. Since then I have heard no word from them
I wish I could give 0 stars. This company is a complete joke. As I read through previous reviews, I’m reminded of my exact situation. A Unique Insured driver hit my parked car back in September. I was not there when the accident happened …
If I could give this Company a lower rating, I would. I was involved in an accident with someone who is insured by Unique Insurance, nearly 3 weeks ago. Their client ran a red light and struck my vehicle, completely destroying the front …
Had this insurance for 5 months and the one time I needed roadside assistance for a flat tire I got the run around and never received help . I had to call a relative to change my tire. I cancelled today and went with a known insurance. I …
I tried to call my adjuster more than enough in the the span of 3 months and they still have not told me anything about what’s going on with my claim. I requested a new adjuster to get my claim moving and they still have not done anything.
If I could leave zero stars I would. This is the worst insurance company to deal with in the case that you have an accident. I was in an accident on 12/15/18 I filed my claim on 12/17/18 today is 2/7/19 and I’m still waiting on unique to …
Horrible . I got into a accident & 100% was on their insurer & they stop calling & communicating . I called them several times a day no answer . Such horrible insurance company.
I wish I could give them less than 1 start. Their customer hit me from the back and Now I have to deal with the worst insurance company in this planet. They said they issued the checks after 100 calls from me. They never issue my check, the …
I will not be renewing my policy with them. They’re no help what so ever. I needed an extension until Friday and was willing to put half down yet she told me regardless my insurance will still be canceled! Which is stupid because any other insurance company help especially when you put half down!
Not only do you have to pull teeth to speak with someone in customer service when filling a claim. When you do all they do is lie.The auto shop I went to, Now As of my case will never deal with Unique insurance again. It was that bad!
Had an accident on Saturday, filed a claim on Monday, Tow truck service pickup scheduled by insurance on Tuesday….4 weeks later still no calls nor emails concerning the whereabouts and condition of our vehicle. We have called numerous …
The police notified me that my parked car was hit by a drunk driver they had arrested in the early morning. I called his insurance company, Unique Insurance, then filled out the claim on line. 2 weeks later I received a letter to fill out …
EXTREMELY RUDE! One of their clients hit my car and they refused to pay for it. In the police report it states I was not at fault and they had the nerve to tell me I should of seen him coming. They never answer the phone and when they do they give you the complete run around. Terrible service.
It was the worst insurance ever. They will not fix your car even if you have full coverage and they was charging 300.00 a month. I have full coverage now at allstate and only pay 120.00 a month full coverage so don’t waste your time and money on this unique scammer.
Don’t do it. If you obtain this insurance through an insurance brokerage such as United Auto Insurance (UAI) be sure to look at these reviews. My main complaint was responsiveness and not worth the money. You’re better off spending your …
Avoid. I had this insurance for several years until I had a hit and run recently. It happened in the middle of the night and I could not even get a live person to assist me to fill out the report. Then the rep that I was put in contact …
My car was hit while parked in front of my house. The driver took off. I filed a claim and told them the situation. They told me it was still considered an accident and my premium would still be going up. Not only that it they had me …
I was recently involved in a car accident for the first time in my life and what
a nightmare to deal with this insurance company. I have been with them for 10 …
***NEGATIVE 5 STARS *** I moved to another state and informed them that I did. The agent told me my insurance would be canceled on a certain date and I needed to give them a signed letter stating I was cancelling my insurance with an …
If I could give them a negative 5 stars I would. Had full coverage through them, I was hit in June by a vehicle that kept going. First I have never and I mean never spoken with my claim adjuster. I was fortunate enough to get through to a …
My car was parked on the street when it was hit by a drunk driver insured by Unique Insurance Company. The driver was arrested at the scene. My insurance company, USAA, has tried for weeks to get a hold of someone at this company to no …
Their insured damaged my property two months ago, I have had to do all the foot work for Sandra she doesn’t respond to my emails my messages the supervisor doesn’t respond! This company is a waste the employees are lazy! My adjuster sounds …
I had a policy with these crooks 3 years ago and I feel for the people who gave them 5 stars. Apparently they haven’t had any incidents where they need them. My car was stolen out of my driveway and wrecked about 5 miles away from our home. …
This insurance is the worst. They insured and illegal person which had their son with a license drive and total my car. I’m reporting them to the better business bureau. And state agency regulator. They don’t want to pay for my car I spoke …
I’ve made several attempts to reach a representative who is supposed to be my claims adjustor and I have yet to speak with them regarding my claim. I’ve left several messages and the insurance broker has also left emails requesting …
I had an accident with my car early November. Mind you it’s January and they are still trying to decide whether or when they will cover my cost. The adjuster is totally unprofessional doesn’t return phone calls or keep you updated on your …
Unfortunately, I have nothing move to say about this insurance company. My mother was in accident where one of their insured drivers was cited as the at fault driver. This incident occurred on 11/29/21 and it is now 12/27/21 and they still …
Tanya from Unique handled my mom’s car repair after she was hit. I had my doubts given the other reviews, but the car repair was done well and in a timely manner. Tanya always responded to our many questions and concerns in a timely …
I was hit by a car who is insured with Unique Insurance Company back on April 24, 2021. Almost a year later, Unique Insurance Company has still had not made an offer to me. They paid for my bumper which was a low ball. My car is parked and …
I would not recommend this company only because they repeatedly went into my checking account and paid my insurance bill without notifying me and i was never on auto. When i spoke with the underwriter i was told that they deducted money …
My experiences are exactly like everybody else’s. I got rear ended by somebody insured by them and have been trying to get my adjuster Cassie M to answer the phone and send me the information I need to get my car fixed. They low balled me …
I am quite confused. I signed up for Freedom National. I didn’t get an email or nothing confirming that I purchased insurance. I assumed they sent the info over since I was able to renew my tag. But then when I went to freedom national, I …
When I initially got my policy I made a mistake on my VIN number, called to change that and the price went up so ridiculously high I wasn’t going to keep that policy. Tried getting ahold of somebody to cancel the policy that I have with …
Here is what to do:
If you’re in an accident with someone insured by Unique, and the adjuster stops answering you (which will probably happen) be prepared to make a complaint with …
Zero stars should be an option. I was hit by a driver back in October 2021. I was sent a letter by Adilenne Perez, an agent for the company… sent in what she requested and haven’t heard anything since. It’s now May 2022. Several unanswered …
I’d give this place a zero if I could. I was hit by one of their members in October 2020 and after several attempts to try to fox the damage on my car unique said “our insurer said they didn’t hit you.” I even had a police report!!!! The …
I filed a claim with one of their insured, now, over a year ago. I call but get stonewalled. The person goes on vacation then I have to deal with someone else when they don’t come back. If someone shows their insurance card. RUN!
It’s plenty more options that will better suit you and work with your more the unique insurance I’ve been with them for a year and it’s been nothing but disappointment they constantly change your dates then try to get you to pay more I would never recommend this company to anyone ever
Absolutely horrible company!!!! After their client hit me and totalled my car out the ran me around in circles for 3 months about property damages they took another 3 months to pay out my financial company and another month to pay me out. …
*Update* Its now been 5 months since the accident. I got a small partial payment. They keep giving me the run around about getting me the rest of the money. They are requiring that i pay out of my own pocket for repairs then submit receipts …
Everyone’s review is the same. I’m going through it right now. Jennifer the adjuster ignores all calls after their driver hit ME. The company is a joke. Gonna have to send them a lawsuit. Got my lawyers on it already. What a joke of a company
Real review is ZERO!! I was hit by one of their policyholders and myself or the body shop can’t get anyone to return a phone call. Nobody can tell me who my adjuster is the supervisor doesn’t return calls. This has been the worst experience. I’ll be filing a complaint with BBB and TDI
This company is the worst. Wow! I’m shocked this type of insurance company exists. My vehicle was hit by one of their drivers. We called, made a claim, and received our claim # and adjusters name. We didn’t receive an update the next week. …
I was hit by someone insured by this company! They admitted and apologized for hitting me. I filed a claim with Unique to pay for the damage. I waited to hear back from them in reference to my claim and heard nothing so I called them. When …
An absolute joke of an insurance company. All the reviews are sadly accurate and true. My car was damaged by one of their drivers. After filing my claim and while waiting for a response from Unique, I got a quote from my local body shop for …
Stay away from this company, they took my money, they didn’t report to the state that I had Mandatory insurance on my vehicle, well my plates are suspended now!!! I can’t drive to work a they had the Nerves to ask me for a payment for a …
Both Navy Insurance and Unique Insurance are the worst companies I’ve ever dealt with. They don’t deserve any stars.
My husbands car was hit in front of my home in the middle of the night on 6/23/19. It was towed to insurance adjusters on that same day, it was a weekend so we called and filed a claim when they opened on Monday 6/24/19. We heard nothing …
Stay away!!! Unless you only want your car repaired in a sub standard chop shop!!!! Or forced to pay the difference. There approved labor rate for car repair is $28 an hour.
NEVER received a physical copy of any documents although i requested 3+ times. The online login would NOT let me login. And AFTER CANCELING my policy I was still charged almost $200 for another 3 months and could NEVER get to a …
To: Scam Insurance, read this. Supervisor Orlando Guerra sent the car to the repair shop for his convenience and did not let me choose the repair shop. The car inspector is unprofessional, I had to find and send photos of damages that he …
The co.panya driver hit me and said I am 25 percent at fault. When the police and Unique have on Record that he admits fault. They had me take it to one of the shops that so estimates and the damage is 1700 dollars and want to give me 389.00. That is ridiculous.
This is the worst place for insurance and car repair. My car was stolen and the insurance company pay for them to repair part of my vehicle. Now they are trying to tell me that was old damage. Not only that it took two months to receive my vehicle. My next complaint is channel 2 news. # Dissatisfied Customer.
This company needs to be shut down asap. I am looking for lawyers to file a class action lawsuit against them as I have recently become a victim of their insurance company bogus practices. I have a $7250 repair bill on my vehicle which was …
This insurance company is a joke. If you get hit by one of there customers, go to court if they get a ticket & don’t expect to get your car fixed by them. If anyone starts a class action suit against them I’d be joining up for sure. Just …
This insurance company is a scam!!! They are horrible and extremely unprofessional don’t ever do business with them!!!! They don’t ever answer the phone and refuse to return phone calls!!!!! My car was stolen and the way I have been treated …
The worst insurance company. Waiting 4 months for them to tell me they was not going to cover my car. My daughter just got her permit and has a wreck and they first claimed that my insurance covered the car so yes they would fix it 4 months …
Got hit by one of their insured and it’s a nightmare. Adjusters never available, they provide invalid email address as contact methods. They just keep dragging until us the affected party gives up and repair our vehicles out of pocket. …
When you go cheap for insurance, the result is a big runaround from claims adjuster. You pay on time every month thinking you’re covered only to find out it’s a scam. No one will return a call, leave voice messages, why? YOU WONT RECEIVE A …
Company is a high scam.. they deserve to be investigated..
My wife and I were looking for insurance rates for a vehicle we were thinking of buying.. we talked with one of there reps and gave us a price but then claimed …
If I could give this HORRIBLE EXCUSE of a company 0 stars I would ! Their insured was CLEARLY AT FAULT according to the evidence and police report. These horrible claims adjusters and their superior’s have totally ignored the facts of the …
This company doesn’t even deserve 1 star. Their insured was proven to be at fault and the check that they sent doesn’t come close to cover the cost to repair our car. Danny Velez, the Claims Supervisor, has a scripted response so don’t …
I wish it was possible to give 0 stars. I sent in my notarized documents, and I haven’t heard back from my adjuster in weeks. First, I was sent blank documents and was told to only fill out the highlighted areas, so I did that. The Bank …
This insurance company deserves 0 stars. My car was stolen Saturday morning. The communication between claims adjusters and clients are horrible. I have left messages for supervisors and no one has called me back. I am paying for a vehicle …