If I could give zero stars I would. I’ve never seen a bank’s customer service, lack of communication, business consumer relationships go downhill like this bank the past few years as they have acquired other local banks. Their support for local businesses is terrible. Nothing like Valley Community Bank who they acquired.
Our Company spent months working out details to move our banking business to UBB and in the 11th hour they casually told us that they somehow cannot set us up as our business bank. No discussion or reasons. There was an empty promise to …
I have always had a great reception when I walk in to do a deposit etc… Very nice, short, or no lines. Ive not done more complex deals with them, but as a simple depositor, its been great. Four stars only because I haven’t had the breadth of experience of some others here.
They scam people online
If I could give zero stars I would. I’ve never seen a bank’s customer service, lack of communication, business consumer relationships go downhill like this bank the past few years as they have acquired other local banks. Their support for local businesses is terrible. Nothing like Valley Community Bank who they acquired.
Our Company spent months working out details to move our banking business to UBB and in the 11th hour they casually told us that they somehow cannot set us up as our business bank. No discussion or reasons. There was an empty promise to …
I have always had a great reception when I walk in to do a deposit etc… Very nice, short, or no lines. Ive not done more complex deals with them, but as a simple depositor, its been great. Four stars only because I haven’t had the breadth of experience of some others here.