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They are the worst do not have anything to do with this place they will call your self phone and disrespect you even if you are having a problem please stay away from them
Website is always down. Customer services has limited hours. And even during their hours, they are extremely hard to get a hold of. Avoid this company at all costs.
They are good and will work with you but they called you every hour on hour sometimes you at work can’t answer but the good I had one had attitude out this world omg
terrible customer service and Cynthia seems to have ZERO customer service skills and a definitely does not belong in a Professional setting STAY AWAY more like RUN AWAY AND NEVER LOOK BACK
I paid off my loan and week later they took the loan payment and when i called them to find out how they where gonna reinverse me they tell me that i owed them 70.00 dollars cause the check didnt get to them soon enough so in 3 or 4 days …
I’ve been dealing with them since September and everything has been great. Worked with me to be able to get a loan since I have less than stellar credit.
Had a loan through them. Paid it off early and never got my title. It has been over a year since I sent my lost title form to them and still no response.
I’ve had a loan through this company for the past 3+ Years. I recently hit some hardships and they have been really pushy about the payment. I explained my situation but still they haven’t given me a solution that helps me. Otherwise from that I haven’t had any problems with this company
Worst company ever!!! Never any other payment options but debit or check! If I’m going through a hardship and need assistance NOPE! No such program even tho I was advised a few wks prior that there was! I hope ever last single one of them goes through a tough time in life and sees just how it is!!
Car loan was charged off after an accident totaled and they refuse to take the vehicle and refuse to offer a salvage title to allow me to dispose of vehicle. I owe nothing.
Tiana is the worst customer svc rep and completly ruined my experience w this company. had to drive 2 hrs and go walk in a payment she slammed the paper down in front of me i had to sign bc i was a little late on payment. i asked if she was …
They are not understanding at all about the hard times we are having due to covid. They call every day and threaten to turn it over to repo department if not paid by date they set. They don’t care about situation you are in and they do not work with you .
They dont finance ppl that need a car and dont have a active license. They’re also aware itll be reinstated once ignition interlock is installed but don’t care. Terrible company and I’m reporting to BBB.
They listen to my situation and they are really there to help. Don’t be afraid to explain your situation to them before it’s too late. Very reasonable people to deal with. If I should ever need a loan again, I would be happy if they are the one.
Sent my payment in, said they wouldn’t accept the check because it’s not a cashiers check. Says it’s policy but won’t show proof of this!!!!!! My contract and online only states a check. Sean Perkins has horrible customer service, wouldnt show this policy to me and hung up on me. I don’t recommend this company by any means!!!!!
While initially grateful for the loan as my credit was rocky they have ruined what was left of it with job issues etc… trying to defer one payment so i could catch up and no longer make late payments was never allowed so for the past 2 …
The worst finance company EVER!!! They called my job to to comferm employment and just because the person whom handles that matter didnt answer the phone to there liking they hung up on them. From my understanding it was a supervisor to. …
I spoke with Sean Perkins (Asset Recovery Manager), he was so horribly rude. From the get go he started insulting me, and mimicking everything I was saying. He told me last time we spoke I was yelling at him, which is not true and I have …
Terrible company. Took extra payments out of my account for over 4 months. I had to bend over backwards to get my money back. If your going to deal with this company buy a low cost car to finish up payments sooner then later. Good Luck
This is the worse of the worse of the worse company to finance with. Please do yourself a favor and stay far far far away from them. They are are not credible. After making a Lum sum Payement, they held my title and said that it’s because I …
When I first started with this company for my car loan. I set up bill pay with my bank. They sent the check so they would get it ON TIME. Then I started getting call from this company. They were calling because they wanted the payment. So I …
Such a horrible,,rude,,arrogant and lying company!! Thank God my car is almost paid off!! Never want to deal with this company ever again! The message I received from Sean Perkins?? That jerk should be fired or better off arrested for his …
If I could give them one star I would! They screwed me over big time, they didn’t take payments out of my account on time and when that happened they sent me a letter stating that I was late and so on so I called and told them to take it …
THIS IS A PREDATORY LENDER! BE CAREFUL! If you do business with them, chances are you are in a pretty bad situation and you should get refinanced by another company as soon as you can. This year during the covid-19 pandemic, they’ve almost …
Horrible Finance Institution ! Have been financing my car from them for almost a year now ! Monthly car payments done way before due date religiously ! Called to claim for financial hardship due to my current employer shifting my title & …
Most expensive lesson we will ever learn. Had great credit before this company And they tore it to shreads. All out refuses my payments. Blocks ways for me to pay. All my payment goes to interest. So very rude, every person I’ve ever spoken …
As far as loan companies go – this one isn’t that bad! Hear me out – I’ve had a loan with this company for 1 year this August (2016). I unfortunately lost my job in April. They helped by deferring 1 payment, and helped me keep on track with …
I wish i had read the reviews on this company and the company i bought my truck from! I have been trying to render my debt with this company and they have no morals or people skills! The lady who CONTINUOUSLY calls my phone and work phone …
I really didn’t have too much of a problem with then before today. I’ve had a car loan and this is the second time that a representative has gotten a little out of hand as far as their attitude. I bank locally and tried to make a payment …
If I could give less than a zero I would. I was sold a lemon I did not know when I purchased the vehicle. The dealer Said they completely went through vehicle before placing on lot. They did not it was returned many times for repairs and …
This is the worst company I ever dealt with by far. They are rude during the whole pandemic they did not care if you could not pay they would still take your car. They did not even give people time to pay during covid .They are very un …
Been on time with my payments for a year and a half I’m In the dark with how much I owe still I’m starting to feel as If I’m overpaying now smh. I thought these companies had to give out a quarterly mailing letting you know what you’ve …
Terrible loan company!! A bunch of scammers! I received a check from my insurance for repairs on my car and because the amount of the check, unitedconsumer finance name was on it as well. I called and asked if I could send the check to be …
By far the worst ever ! I had a loan before with a different company, way before Covid hit I was able to do partial payments and they understood me. This company wants its amount in FULL at all times if not you will get towed ! Don’t accept …
Got a loan, 3 months in my car was totaled while parked. They were very assuring that I would be able to get into something else. And they kept there word! Within two weeks of the total loss my insurance company had the loan paid and they …
By far the WORST LOAN AGENCY EVER !!! RUN AND I MEAN IT!!!! THEY ARE AN PREDATORY LENDER!!!!! If I could give below zero stars if I could! Had them for almost an year received an car from an dealer ship that gave me this loan agency (car …
I fell behind on some payments because of me relocating due to no housing in the area, on top of that the state of Massachusetts nurse aide registry were changing vendors. I kept in contact with them this whole time and explained my every …
Rep. Asked for power of attorney when I made them aware my family member had passed. Awful customer service no condolences until I demanded a supervisor
United crook finance more like it, if i had the chance to go back in time and it was between financing a car through these people or not having a car at all i would’ve chosen the latter, these people have completely ruined car buying and …
They were the only ones who would finance for me before I fixed my credit. At one point I felt like I would never stop making payments but everything appeared on schedule and the title was sent shortly after my final payment. All in all I’m very happy with them.
You could be going through a lot of unfortunate events that hurt you financially and they don’t care! They refuse to make payments plans after one missed payment and once they repossess your car they make it nearly impossible to get it …
I got a loan for a vehicle purchase through them. They used to be awesome where if I had an issue with a payment I could get a 10 day extension, unfortunately a few times I had to get it a second time, and always made the payment. Now I’m …
Absolute Trash
Worst bank ever
horrible experience with this company, awful customer service.
OUTSTANDING SERVICE….One gets treated like it should!!!
They will rip you off, don’t do it
Great costumer service ! Attitude always on point . I recommend
What a rude customer service from Cynthia on a recorded line and she had the guts to hang up on me!!!
Terrible customer services. Never experienced customer service like this in my life.
This company is a scam interest keep going up makes no sense just spoke with attorney office company is under investigation
They are the worst horrible and sickening
They are the worst do not have anything to do with this place they will call your self phone and disrespect you even if you are having a problem please stay away from them
Website is always down. Customer services has limited hours. And even during their hours, they are extremely hard to get a hold of. Avoid this company at all costs.
Worst Credit Agency on the PLANET!!! Even if your DESPERATE…..DONT SIGN UP WITH THESE PEOPLE!!
They are the absolute worst. Rude and unprofessional.. take your business elsewhere if you can.
This company should be shut down they are rude and could care less about you …
They are good and will work with you but they called you every hour on hour sometimes you at work can’t answer but the good I had one had attitude out this world omg
terrible customer service and Cynthia seems to have ZERO customer service skills and a definitely does not belong in a Professional setting STAY AWAY more like RUN AWAY AND NEVER LOOK BACK
There very professional and can help out anyone pretty much that pays the bill
I paid off my loan and week later they took the loan payment and when i called them to find out how they where gonna reinverse me they tell me that i owed them 70.00 dollars cause the check didnt get to them soon enough so in 3 or 4 days …
I’ve been dealing with them since September and everything has been great. Worked with me to be able to get a loan since I have less than stellar credit.
I can’t give them have a star or lower, but if I could I would. Awful customer service.
Had a loan through them. Paid it off early and never got my title. It has been over a year since I sent my lost title form to them and still no response.
I paid off my loan in advance and they’re still withdrawing automatic payments. Stay on your toes! Communicate with these guys!
I’ve had a loan through this company for the past 3+ Years. I recently hit some hardships and they have been really pushy about the payment. I explained my situation but still they haven’t given me a solution that helps me. Otherwise from that I haven’t had any problems with this company
they have a bad service and a discouragement to answer calls. They are also not polite when answering. They should improve those things.
Worst company ever!!! Never any other payment options but debit or check! If I’m going through a hardship and need assistance NOPE! No such program even tho I was advised a few wks prior that there was! I hope ever last single one of them goes through a tough time in life and sees just how it is!!
Car loan was charged off after an accident totaled and they refuse to take the vehicle and refuse to offer a salvage title to allow me to dispose of vehicle. I owe nothing.
Tiana is the worst customer svc rep and completly ruined my experience w this company. had to drive 2 hrs and go walk in a payment she slammed the paper down in front of me i had to sign bc i was a little late on payment. i asked if she was …
They are not understanding at all about the hard times we are having due to covid. They call every day and threaten to turn it over to repo department if not paid by date they set. They don’t care about situation you are in and they do not work with you .
They dont finance ppl that need a car and dont have a active license. They’re also aware itll be reinstated once ignition interlock is installed but don’t care. Terrible company and I’m reporting to BBB.
They listen to my situation and they are really there to help. Don’t be afraid to explain your situation to them before it’s too late. Very reasonable people to deal with. If I should ever need a loan again, I would be happy if they are the one.
Sent my payment in, said they wouldn’t accept the check because it’s not a cashiers check. Says it’s policy but won’t show proof of this!!!!!! My contract and online only states a check. Sean Perkins has horrible customer service, wouldnt show this policy to me and hung up on me. I don’t recommend this company by any means!!!!!
While initially grateful for the loan as my credit was rocky they have ruined what was left of it with job issues etc… trying to defer one payment so i could catch up and no longer make late payments was never allowed so for the past 2 …
Something needs to be done about this company and their “reposession protocols” this bank is a joke as is the “manager” of reposession Sean Perkins.
The worst finance company EVER!!! They called my job to to comferm employment and just because the person whom handles that matter didnt answer the phone to there liking they hung up on them. From my understanding it was a supervisor to. …
I spoke with Sean Perkins (Asset Recovery Manager), he was so horribly rude. From the get go he started insulting me, and mimicking everything I was saying. He told me last time we spoke I was yelling at him, which is not true and I have …
Terrible company. Took extra payments out of my account for over 4 months. I had to bend over backwards to get my money back. If your going to deal with this company buy a low cost car to finish up payments sooner then later. Good Luck
This is the worse of the worse of the worse company to finance with. Please do yourself a favor and stay far far far away from them. They are are not credible. After making a Lum sum Payement, they held my title and said that it’s because I …
When I first started with this company for my car loan. I set up bill pay with my bank. They sent the check so they would get it ON TIME. Then I started getting call from this company. They were calling because they wanted the payment. So I …
Such a horrible,,rude,,arrogant and lying company!! Thank God my car is almost paid off!! Never want to deal with this company ever again! The message I received from Sean Perkins?? That jerk should be fired or better off arrested for his …
If I could give them one star I would! They screwed me over big time, they didn’t take payments out of my account on time and when that happened they sent me a letter stating that I was late and so on so I called and told them to take it …
THIS IS A PREDATORY LENDER! BE CAREFUL! If you do business with them, chances are you are in a pretty bad situation and you should get refinanced by another company as soon as you can. This year during the covid-19 pandemic, they’ve almost …
Horrible Finance Institution ! Have been financing my car from them for almost a year now ! Monthly car payments done way before due date religiously ! Called to claim for financial hardship due to my current employer shifting my title & …
Most expensive lesson we will ever learn. Had great credit before this company And they tore it to shreads. All out refuses my payments. Blocks ways for me to pay. All my payment goes to interest. So very rude, every person I’ve ever spoken …
As far as loan companies go – this one isn’t that bad! Hear me out – I’ve had a loan with this company for 1 year this August (2016). I unfortunately lost my job in April. They helped by deferring 1 payment, and helped me keep on track with …
I wish i had read the reviews on this company and the company i bought my truck from! I have been trying to render my debt with this company and they have no morals or people skills! The lady who CONTINUOUSLY calls my phone and work phone …
I really didn’t have too much of a problem with then before today. I’ve had a car loan and this is the second time that a representative has gotten a little out of hand as far as their attitude. I bank locally and tried to make a payment …
If I could give less than a zero I would. I was sold a lemon I did not know when I purchased the vehicle. The dealer Said they completely went through vehicle before placing on lot. They did not it was returned many times for repairs and …
I am about to take this company to court. I have not spoken to anyone, but when they want their money they get it.
This is the worst company I ever dealt with by far. They are rude during the whole pandemic they did not care if you could not pay they would still take your car. They did not even give people time to pay during covid .They are very un …
Been on time with my payments for a year and a half I’m In the dark with how much I owe still I’m starting to feel as If I’m overpaying now smh. I thought these companies had to give out a quarterly mailing letting you know what you’ve …
Iv had my truck through this company for 2 years now with no issues. I make my payments online it’s nice and easy!
Terrible loan company!! A bunch of scammers! I received a check from my insurance for repairs on my car and because the amount of the check, unitedconsumer finance name was on it as well. I called and asked if I could send the check to be …
By far the worst ever ! I had a loan before with a different company, way before Covid hit I was able to do partial payments and they understood me. This company wants its amount in FULL at all times if not you will get towed ! Don’t accept …
Got a loan, 3 months in my car was totaled while parked. They were very assuring that I would be able to get into something else. And they kept there word! Within two weeks of the total loss my insurance company had the loan paid and they …
By far the WORST LOAN AGENCY EVER !!! RUN AND I MEAN IT!!!! THEY ARE AN PREDATORY LENDER!!!!! If I could give below zero stars if I could! Had them for almost an year received an car from an dealer ship that gave me this loan agency (car …
I fell behind on some payments because of me relocating due to no housing in the area, on top of that the state of Massachusetts nurse aide registry were changing vendors. I kept in contact with them this whole time and explained my every …
Rep. Asked for power of attorney when I made them aware my family member had passed. Awful customer service no condolences until I demanded a supervisor
United crook finance more like it, if i had the chance to go back in time and it was between financing a car through these people or not having a car at all i would’ve chosen the latter, these people have completely ruined car buying and …
They were the only ones who would finance for me before I fixed my credit. At one point I felt like I would never stop making payments but everything appeared on schedule and the title was sent shortly after my final payment. All in all I’m very happy with them.
You could be going through a lot of unfortunate events that hurt you financially and they don’t care! They refuse to make payments plans after one missed payment and once they repossess your car they make it nearly impossible to get it …
I got a loan for a vehicle purchase through them. They used to be awesome where if I had an issue with a payment I could get a 10 day extension, unfortunately a few times I had to get it a second time, and always made the payment. Now I’m …