United Dermatology Associates

United Dermatology Associates

Welcome to United Dermatology Associates of Mansfield & Arlington where we are dedicated to providing the highest standard of dermatological care. UDA of Mansfield & Arlington welcomes new patients of all ages and skin colors with conditions of the skin, hair, and nails. We treat all skin problems and diseases through a comprehensive and personalized approach.

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United Dermatology Associates Reviews ( 250 )

  1. I want to thank the whole crew/employees at this office. Everyone was very friendly and efficient. “Dr. Brian” was very professional and provided the much need procedure I was there for! Thanks again!

  2. Excellent staff, very friendly. Dr. Hoang and colleagues are top in my opinion. Dr. Hoang is thorough and runs a very efficient operation. I’ve known her for a number of years and am very satisfied.

  3. I had seen 2 other dermatologists before finding Dr Hoang. I had an issue near my lip which other doctors had treated as a cold sore or similarly shingles. None of the medications worked. She knew that after 4 unsuccessful trials of those …

  4. Very professional and friendly atmosphere. It took coming here to identify my skin condition after dealing with this for twenty years. I give kudos to Dr Hoang and her staff.

  5. The office is great, the providers are great. The only complaint I have is getting a hold of someone when I call. I’ve called two days in a row and have never been able to reach a person.

  6. PA – Brian was amazing again 😁 He completely put me back on track with my skin issues. I’m definitely going to have my husband come see Brian for his skin problems. Thank you! …

  7. Dr. Hoang went above and beyond the call of duty. We need more Doctors like her. I saw Dr. Hoang after suffering with a recurring skin infection that numerous Doc’s could not diagnose & could not treat successfully. Dr. Hoang was the …

  8. After years and years of going to various dermatologists around the DFW area, I am actually excited about United Dermatology of Mansfield.The office staff was very professional and courteous and Dr. Cook was very informative.

  9. Took my dad for this appt and from the beginning at check in to the check out process was professional. Our provider, Dr. Jason, was welcoming,thorough and personable.

  10. She is the best Dr. everything is explained so that I know what to expect. She takes time to talk to you as a person. I recommend this dermatologist to anyone who needs to see one

  11. I love the efficiency of this office and Brian Cook is excellent. The support staff very nice, professional, excellent also at what they do. I have great confidence in everyone I’ve met. It’s a really good place.

  12. I cancelled my appointment and was charged a no show $50.00 fee. I called and left a message several days before the appointment on their answering service. I will no longer use their service.

  13. Just had my first visit today at United Dermatology. Everyone from the receptionist to the care provider was kind and friendly. I left there with a clear plan to take care of the problems I was having. They answered all my questions and I’m so glad I chose United Dermatology!

  14. There is a reason why this salon has such low ratings. As a service member I have to rely on hit or miss places like this who are allowed to “treat” us on a plain fact that they accept Tricare. There are no doctor here. I told them they …

  15. Professional, skilled and courteous staff. Appointment was at 3pm and I was seen on time and billing is direct to insurance. Great service!

  16. Worst service. Receptionist very unprofessional and rude. They made me wait for over an hour after they said I will be the next person to be seen. They offered a laser treatment but said I could no take it until three months later because …

  17. What a fantastic practice. The staff are excellent and Dr. Hoang is very thorough, friendly and professional. I recommend this practice to anyone that is in need of a great dermatologist.

  18. Kind, caring and compassionate. I have been going here for years and I have never had a bad experience. Very professional and pleasant from the front desk to the service provider.

  19. Great experience! Make to feel comfortable and not self conscience. All from the front desk to the medical assistant to Dr Hoang were professional and friendly. Thank you all.

  20. PA Brian Cook was outstanding. I’ve been to several dermatologists, none better. Very professional, thorough, personable and efficient. Couldn’t ask for better care.

  21. The staff and the facility are great! Service is fast and friendly, and they take the time to explain each pause of treatment. Highly recommend UDA in Mansfield.

  22. Very disorganized and do not care about their patients! I’ve seen three different physicians in this group! And now I currently have been waiting for three days to talk to the main physician about my medical plan! Time to look for a new dermatologist! Do not waste your time here!!!

  23. Everyone was professional from check-in to check – out .My 4 year old daughter saw Tiffany and she was great with her. I feel like now we have some direction to dealing with her eczema .

  24. Dr. Hoang is the absolute best. Incredibly knowledgeable and takes the time to know you and not just address the issue. Entire staff is sharp, friendly and courteous.

  25. I see P.A. Tiffany and she has been excellent at meeting my needs in a proactive, yet conservative manner. Her bedside manner makes one feel comfortable and the office environment is professional.

  26. The manner in which I was treated by the nurse who checked me in was very friendly, but still professional! The P A who treated me was the same! He answered my questions & treated my issues with care! …

  27. I have been a patient of United Dermatology for several years and have always been pleased with their thoroughness and professionalism. I would recommend this practice most highly to anyone in need of dermatology services.

  28. Does anyone answer the phone or do call backs at this location? Been trying to confirm an appt for DAYS now, and cant get anyone to answer the phone. Finally they called today but i missed the call. No msg or anything. tried to call …

  29. I have built relationships with UDA staff that have made me feel welcomed and comfortable, so of course I’m going to keep returning! Deanne is great at what she does and takes her time with me every visit.

  30. My wife went in to have a mole looked at and they cut it out to be biopsied leaving a pretty big scar. She found out a couple days later that it was melanoma. They wanted her to come back to make sure they got it all and I went with her …

  31. Dr. Cook and staff were courteous and honest. He went through the treatments available for our concerns and answered our questions thoroughly. Overall, a good experience.

  32. I really wish we could get away from this give us a rating, give us a review type of BS. I made another appointment and I will keep it that right there is probably the best review you’re ever going to get from me. And that is my continuing business.

  33. Dr. Hoang is amazing! She really takes the time to listen and answer questions. I would definitely recommend United Dermatology to my friends and family!

  34. First time to the office , we are late because they have not changed thier address on their website . We finally found the address, it was taped to their old door . I try to call and no one answers to notify them we are late and no one …

  35. Horrible service as you can never reach the techs. Therefore getting anything done takes a lot of effort. Been having many issues with them for better part of year since they became United Dermatology. Latest issue prescription to wrong specialty pharmacy delaying my Humira by two weeks.

  36. Very poorly run. I waited over a month to get an early morning appt for a full exam. Waited 2 hours to be seen, and she just looked me over with the naked eye. There is no reason any office should be 2 hours behind at 9 am. Lots of …

  37. Paige. What can I say about her? She is the sweetest woman in the world! I just love how she loves what she does and cares about her patients! I enjoy seeing her every month because shes so warm and caring and always takes my money! Ha. She makes seeing her worthwhile!

  38. Dr Hoang really listen to your issues, and explains in detail what can be done. I know that she is a very busy Dr. however, you never seemed rushed when she comes in to see you!. I love these things about her!!!

  39. Please-do NOT waste your time or money with this incompetent practice.
    Unfortunately, my family and I have been patients with this practice for over 8 years-only recently (in the past 1 to 2 years) have their been problems. The …

  40. Everyone was so pleasant and helpful. It made my mom at ease and was greatly appreciated. Thank you for making this experience very relaxed. You made us feel at ease and explained everything so you knew what was going on and made sure your questions were answered. Thank you for being so sweet to my mom

  41. My appt was with Brian. We was a really good, caring, and attentive PA. When I first arrived, I was nervous. I left much better after speaking with him. He put my mind at ease.

  42. Have not addressed my daughters issue yet after 2 office visits. THey prescribe medications that are formulary and insurance co will not cover. If you have an issue and call to leave a message with the nurse or office staff, they do not …

  43. The first few visits were wonderful. Dr. Cook is awesome. They last few visits have been nothing short of AWFUL! I am taking accutane and was informed by Dr. Cook that I would need to remain on a STRICT schedule with labs, check ups, …

  44. Wait was 10 minutes. Doctor Hoang’s exam was very thorough. I’ve been going to United Dermatologhy Associates for several years. They always do a great job!

  45. Dr Brian Cook was extremely helpful and took the time to speak with my daughter about her skin. We are very happy with the experience at United Dermatology Associates in Mansfied. Thank you!

  46. I highly recommend United Dermatology! They have been my “go-to” dermatology clinic for years for a wide range of services and care, and I’m always impressed by the way I’m treated at their office by their entire staff. Me and my skin are very grateful for Lisa Moody! 🙌🏼 …

  47. Just moved to Texas from out of state and was in need of a good Dermatologist/skin care specialist. I am beyond pleased with my choice in UDA! Dr. Bivens took time addressing my issues with Melanoma/skin cancer in a sincere and professional manner. I have no doubt my choice in UDA was the best one.

  48. What a great group, all the way from the receptionists to the PAs and their staff. Always seen promptly, usually even before the scheduled appointment time. Very attentive and professional. Really sets one at ease and they make sure they have satisfactorily answered any questions or concerns. I so very highly recommend UDA.

  49. I have been treated by Dr. Hoang and her other Doctors and PA’s for more than 10 years. Simply the best medical care that is available for any dermatological need, whether medical or cosmetic. United Dermatology has grown exponentially and …

  50. Terrible service!! Zero star is what my true rating is 0!! Staff had me waiting for an hr in the waiting room. Did not call in my prescription till the next day. They didn’t even call all the prescriptions in!! I had to remind them what …

  51. Location is great. Clean, fresh and staffs are accommodating especially the receptions lady. But I felt like the consultation itself is too pushy. Like roughly 6-8min.

  52. Great visit! All the staff members were friendly, courteous and professional. My wait for Dr. Cook was very minimal and he gave very personal attention to help me with his advice.

  53. I love Tiffany. She is fantastic. Very nice and attentave. My daughter sees Jason and he is fantastic as well. The office staff are very courteous and pleasant.

  54. Pleasant and inviting environment. Staff are friendly and polite. Everyone I’ve seen has given me excellent and professional care. Never a complaint. I would and have recommended you to family and friends. Thank you for your service.

  55. I just encountered the rudest and most condescending dermatologist at UDA Mansfield. I don’t know who it was, but he was the only male doctor. I was getting a biopsy done and my mom was asking him some questions because she was unsure about …

  56. Had trouble several times getting thru on phone, but got appointment. Waited 45 min past appt time, but appt went well; felt very confident with Jason & his diagnosis

  57. First time and I am glad I found them. They are very knowledgeable. The doctor explained me what I had and the medicines he was prescribing, and how to use them. I already made my appointment for the next time.

  58. I definitely recommend this clinic. Dr. Jason Tharpe was very honest and detailed my diagnosis. Instead of going straight to bloodwork and a wasted visit, he prescribed meds. Staff was very friendly as well.

  59. Dr Houng took a great deal of time to explain what my symptoms presented, and her treatment plan. Very thorough, and not at all rushed. Very pleased with experience.

  60. Great experience! Wonderful competent & caring staff. P.A. Jason & Dr. Hoang are top notch & very thorough & professional, yet gentle. I definitely have found my dermatologist!

  61. Dr. Cook treats both my kids with ache problems he’s very attentive to his patients and I especially like the way he takes time out to personally call us and explain all treatments and concerns. Thanks Doc and staff.

  62. Not a professional establishment. My husband and I got our appointments totally confused with each other. I knew I rescheduled mine and he missed his. We have been clients for 10+ years. They refuse to waive a $50 no show fee, claiming …

  63. Recently saw Dr Hoang for several visits for a rash all over my body. I was never diagnosed after $2000 of useless Genova tests. Total waste of money and time. After one visit at SW Medical in Dallas was immediately diagnosed and treated…

  64. I have been a patient for 2 years. With Medicare and a supplement I was told they could do procedures that Medicare would allow.
    My appointment 4/25/18 shocked me. The nurse practitioner that is assigned to …

  65. The office staff were very efficient and pleasant. The medical staff were the same. They also presented as knowledgeable and friendly. All my questions were answered. I recommend this practice with no reservation.

  66. The dermatologist and staff were Very Helpful.. This is my first visit here and was recommended by Google Search to the great reviews and experiences. I was a little hesitant at first to switch doctors, but the cosmetic side and the whole …

  67. My first visit. The sign in was a breeze and staff are wonderful. I was treated by Brian who is a wonderful person. He listened to my complaint, diagnosed and explained the possible cause of problem. Explained the treatment and how to use it. Great job.

  68. It was easy to make an appointment and I was seen quickly after my arrival. Dr Cook explained likely reason for my itchy hand rash and changes to make to avoid it’s continuation. Steroid cream. Noticed immediate healing. Grateful.

  69. Lisa Moody at UDA is a 10 out of 5 stars!!! I cannot say enough positive things about her. She is the most skilled professional at injections as well as a very caring practitioner who listens and addresses any health concerns or questions …

  70. Today I had a 2 week follow-up appointment for my cyst/abscess. The PA expressed more inflammation from the wound site with no discomfort. A very positive follow up!

  71. Brian Cook impresses with his expertise and focus each time to the purpose of my appointment. He never rushes as if he needs to get to his next patient. All of the med techs are friendly and professional also.

  72. This shop is very busy but the doctors and nurses do a good job of making you a priority even if your appt time has passed. The doctors are very knowledgeable about medications and easily spotted a problem I didn’t know I had while treating another I knew about. Excellent job

  73. From the new facility to the always professional staff, my visits have been pleasant. I have spent more time with Brian Cook (PA) than anyone else. No matter the complexity of the visit, Brian makes sure I completely understand procedures and process.

  74. The staff was very caring and they listened. All staff members are professional in every aspect….. from the 1st phone call to walking out of my 1st visit. I felt comfortable there even though it was my first time. I will definitely go back if I need to. Deanna

  75. Staff is so nice. Very attentive to your needs!! I never have to wait longer than 10 min. Very clear with explanation as to what the plan of action is. I will refer anyone looking for Dermotoligist. I love Lisa in Cosmetics!

  76. I’ve been a patient of Dr. Hoang’s for several years now and have always had a great experience. I saw her PA Jason on this visit and he was very professional, listened to my concerns and took a personal interest in making sure that I was comfortable and that my needs were met.

  77. Never solved any of my problems doctors seem to have you in an out without really dealing or resolving issues. I was suppose to get a call back with more information, never did. Waste of time and money!!

  78. Good doctors. Nice place. One star rated because I went specifically for rx refills, needing by 12/31/16. Did not send to pharmacy. Told me to wait for 48 hours for them to be ready at Matlock Pharmacy. When I called to follow up with …

  79. I go to Mansfield facility and treat my skin with Marla for more than a year and she is wonderful. She is always very caring, professional and efficient with her work. Thanks Marla for all your care and good work.

  80. The front desk staff were very friendly and customer service oriented. Dr Huong is wonderful! Puts you at ease, very detailed,takes an interest in you as a person andall around very impressive!! Definitely glad I camr to her. And, her PA, Jason, seems quite knowledgeable aldo. Again, very pleased I’m in their hands

  81. I love the office, I love the staff and I most assuredly love my PA Tiffany Bivins! She has managed my unmanageable psoriasis! They have a great new location and was Also voted “Best of Mansfield 2019”!

  82. Once again, my experience with Dr. Hoang and her staff most
    professional and courteous. My treatment was minimal and her
    advice most beneficial. I’ll see her again in a couple of months. …

  83. OMG I love the Mansfield office!!!! I saw the PA by the name of Tiffany and she was the BEST!!! I finally got the answer I have been waiting on for sooo long. Tori the medical assistant had me laughing the whole time I was in the room, tori …

  84. I have seen Brian Cook at UDA Mansfield several times now… and just WOW! Brian goes above and BEYOND! He listens to your needs, explains everything in thorough detail, is prompt and efficient!!! I have never had a dermatologist …

  85. It was a wonderful facial with Shelly. A true professional in every way. She listens to concerns and offers suggestions that fit your lifestyle and pocket book. Lovely young woman who knows her profession and gives your skin the benefits!

  86. If I could give a lower review score I would, but this option is not available. My wife is…. or should I say , as of now, was a patient there. Her Name is Joyce Ozuna, however, when you call there, they will never answer the. Ut took them 24 minutes to answer the phone.

  87. Professional office with great staff and knowledgeable providers. There was minimal waiting time and only a few forms to fill out as a new patient. My daughter is also being treated there with great results!

  88. The office is extremely clean and the wait time was minimual. Dr Hoang conducted a full body scan and painless removed the moles, lasered the age spots and treated a few skin blemishes on my face. She is a highly experienced doctor that …

  89. The people are polite and clean. The building is very nice also clean. My doctor has been very good with my son and myself. Professional yet human, smiles alot and listens. Pleasent experience so far.

  90. Seeking treatment for severe cystic acne as well as deep scarring is very frustrating. I have seen several dermatoligists before but none have helped cure my troubled skin. In a last attempt to cure 10+ years of acne I decided to visit …

  91. Will not be back. Overbilled me in 2019, contacted the office and they said they would take care of the balance. TWO YEARS LATER they sent the balance to collections. There are plenty of dermatologists out there, go see Victoria Serralta on Cooper St!

  92. The doctor is awesome! She never forgets anything I tell her. Even after a years time. She takes her time to answer all questions. I’ve been going to her for about 5 years now!
    I love her! She’s so sweet.

  93. Dr and nurse were great during my visit. I gave them 3 stars because front office hasn’t answered my call for two days now, and it’s very frustrating. I’ve left VM’s and have not gotten a phone call back.

  94. The office staff was really nice. When I called to schedule, I spoke with Brittany and she was so sweet to answer all of my questions. I got a facial and had a procedure done. It was a pleasant experience.

  95. Update 2/1/2021: I’m in your system under another name. I came in and explained that I was paying cash, that I had only a major medical coverage and everything would go toward my deductible, so I needed a quote for everything, because I …

  96. We love it here!! Great staff and Jason is amazing! Very caring, knowledge and easy to talk to! Listens to your concerns and helpful! Me and my daughter both go to him. I highly recommend him!

  97. I had been a patient for a while and was happy. Actually I was happy with the doctors but the staff and communication made me switch to another physician. My husband paid a lot of money for laser hair removal on his back. He went through …

  98. I brought both of my boys to the Mansfield location for separate issues. It is a beautiful and clean environment. They both saw Brian Cook. I felt my boys were cared for and he had solved the issues we came in for. We will definitely be back for any future dermatology needs.

  99. OMG the Best service ever! I couldn’t ask for a better place. The Staff was so wonderful and professional, the office was very clean , and the Doctor was awesome, I will refer any and every one to visit this Dermatology Center. Great place to go.

  100. First off, my last name is misspelled. Minter
    But overall, it’s is a friendly and welcoming clinic. A great group of doctors! Both of my Doctors are super friendly and very informative. I highly recommend using this facility!

  101. My Appointment occurred prompt as scheduled and the nurses and desk personnel were very friendly. The PA was very knowledgeable and explained all procedures before he performed them. Very satisfied with the results of all the procedures.

  102. Back for my annual exam & still having an awesome experience! Tiffany Blevins & the staff are super friendly and made me feel comfortable. My eczema was acting up badly this year & I got immediate relief. My face this morning was no longer …

  103. My daughter came in for a wart on the bottom of her foot, J. Tharpe, he was very straight forward with me about her wart. He did an awesome job removing her wart. I thought it was going to come back but did not. I would like to thank him …

  104. I have been going to Dr. Hoang for a few years, she is kind, caring and really cares about her patients. The staff is great from front office to the nurses. The wait is a little to long at time, but well worth the wait.

  105. Professional, efficient, good listeners. I was given options for additional treatments that will work for me. I had skin cancer on face, biopsy confirmed in 4 days, notified I needed to see a special surgeon due location near eye. …

  106. Lisa was awesome! Extremely personable and very fast. I had a consultation and small procedure done in 10 minutes! I was so glad not to have to come back and set up another appointment for the procedure. I was very comfortable and it was a great experience. Thank you, Lisa!!!

  107. I have been seen by PA Bryan Cook, and PA Paige Herlihy over the last two years. Both of them have a great bed side manner, and take their time to educate their patient about dermatological conditions. I also like the fact that I am seen …

  108. Dr. Jason Tharpe is absolutely awesome!!! He takes the time to explain the procedure to me and ensures that I am comfortable every step of the way. He truly cares about his patients and is always there when you need him. Kudos to you Dr. Tharpe!!! If you are in need of a great Dermatologist he definitely is the best!!!

  109. Jason and the entire staff were extremely courteous and professional. Jason performed a minor surgical procedure and I felt very comfortable with his knowledge. He also has a great bedside manner. I highly recommend United Dermatology.

  110. If you are looking for an organized, helpful and friendly staff and doctors, look no further. United Dermatology is not only friendly, but really wants the best results for you. I have been in for multiple surgeries and skin caner …

  111. Took my husband in for an appointment and doctor recognized me from years ago. That impressed me as doctors see so many faces. She was great! As was the nurse. Front desk was pleasant & helpful.

  112. Nobody returns my calls or responds to my messages on their Patient Portal about my Lab results. It has been very frustrating trying to get a hold of Dr. Huang’s staff by phone or Patient Portal.

  113. Was promptly taken in to exam room and treated courteously and professionally. The doctor was very good and explained everything in terms I could understand. Did not pressure me to have any treatment and explained all the procedures she did and what I needed to do at home to assure all goes well. Good job by all.

  114. My experience was really good. I went in thinking I had an ingrown hair that I just couldn’t get to go away. Come to find out, it was a cyst. I was able to have it removed right on the spot. They numbed me really well, so I didn’t feel a thing. I was stitched up and sent on my way. Couldn’t of had a better experience.

  115. I have been going to United Dermatology for 2 years now and have been seen by PA Tiffany and absolutely love her! She takes the time to explain and address any concerns and works hard to get to the bottom of any issues you may be having. I …

  116. I have have seen both Dr. Hoang and Lisa Moody, PA, on multiple occasions. I have only had to wait once, and this is out of approximately 10 visits. The office staff is polite and professional and the care I received was excellent. I will continue to visit Mansfield Dermatology and would not hesitate to recommend to family and friends.

  117. I always enjoy coming to the location in Arlington. The staff is very friendly and makes me feel at home. My special thanks to Mimi and her staff! It’s a pleasure to give them at least 5 stars!

  118. I have been a patient of Dr. Hoang and Lisa Moody for years. I have never had a negative experience via any staff member. If you are need of a Dermatologist I would feel very confident in recommending them. I usually see Lisa Moody as a preference, just because she is pretty much who I started with and I really like her.

  119. Staff was friendly and helpful BUT my 30 minute visit cost my $450!!!!!! With insurance my visit cost $150, scraped a mole for testing $150, a ‘cosmetic’ mole removal $150. The only thing I was made aware of was $150 for the mole removal. …

  120. I have been going to Deanne for several years now. Her ability to find products/treatments that are right for my skin all while working with my crazy schedule has been nothing short of amazing. She is extremely knowledgeable, accommodating, kind and honest. She is an asset to Dr. Hoang’s team.

  121. Dee was so great! She talked me through the whole process and really helped me feel comfortable throughout the treatment. Great staff and I enjoyed my visit. Highly recommend!

  122. The staff is very nice. I have been quite pleased with past experiences. However, this time is was not. I had a mole removed and biopsied previously. The dermatologist removed the whole thing and I can’t ever tell where it was. This time, I …

  123. Hands down the best most compassionate clinic I have ever been to. Dr. A is incredible. Knows his stuff for sure! Efficient and friendly office staff. Top notch for sure!

  124. I have been a patient at the Mansfield location for over 3 years, and I absolutely love this place! During my three years as a patient, I have had a skin cancer diagnosis that had to be treated through Mohs surgery. I know that United …

  125. Brian Cook PA is fantastic. The problem is that I have been trying to get through to ANYONE at the front desk for almost 3 hours and NO ONE will pick up. I waited on hold for 13 minutes because I tried to leave a message but the inbox was …

  126. We love Lisa Moody, PA
    She is extremely knowledgeable in my daughters issues, as well as Marla who I believe is one of their super awesome aestheticians!! My daughter didn’t feel …

  127. I haven’t been to this office in years, but I was able to schedule a same day/new patient appointment with Brian Cook. The new office is beautiful! I filled out my paperwork online and was in and out for my visit. Stress free!

  128. I had no wait time at all. My appt was with Tiffany Bivens, she was very thorough and informative, took her time with me, and allowed me to ask questions. I was very comfortable as this was my first time to a dermatologist! All of the staff I had interaction with were very kind. I will definitely be back!

  129. I always have a great experience when I am at United Dermatology!! Everyone is so friendly and very efficient!! Tiffany is the best!! She is thorough and friendly as well as explaining everything so that I understand!! I trust her and the entire staff!!!

  130. I don’t typically do Google reviews, but I feel inclined to because I feel like some people purposely look for the negative and don’t acknowledge the positive ! I have been a patient for about 8 years and I can’t say enough great things …

  131. I have been a patient since 2016. I recently went in for a yearly skin check. Was treated horrible. My appointment was cancelled and rescheduled twice. Then when I saw the doctor a medical student was in there as well. When I left they …

  132. My experience here was great. The staff was friendly, the environment was clean and I did not wait long for my appointment. Dr. Bivens was also very thorough with her explanation of my condition and I could tell she had a wealth of knowledge in her field.

  133. Everyone in the office was great. Virtually no waiting. The PA, B. Cook was amazingly knowledgeable and caring. He froze my pre-cancerous areas on the spot and gave me great advice to prevent future lesions. Going back for more treatments in the spring! Great job, United!

  134. My first visit ever to a Dermatology doctor and it was better than I could have imaged. I was greeted by friendly staff and the office was really clean and very bright. My doctor was so amazing and told such great care of me. I would highly recommend this office to anyone looking for a great staff and doctor.

  135. I chose this facility based on 2 factors: (1) a detailed Living Magazine article published about the owner and her vision & practice goals, and (2) glowing customer reviews on Google. I had my first visit to this facility on 12/19/2018. …

  136. I always ask to see the doctor rather than a PA when making an appointment. I go to get skin cancer screenings because it runs in my family. The doctor is kind and thorough unlike other dermatologists we have been to see. She also does …

  137. Esther was amazing and made me feel extremely comfortable as soon as I was called back. Tiffany Bivens is fantastic as well! She was very informative and put me at ease about procedures and the once nerve-racking processes that I’m much more confident about now. I look forward to my next visit!

  138. So far my experience has been great. I recently initiated care with UDA in Mansfield switching from Colleyville dermatology due to the lack of organization and thorough care at that facility. I am pleased to know that I am in good hands …

  139. I was blessed to have discovered Dr. Hoang 14 years ago when I moved to Mansfield, TX from Southern California. I was in serious need of dermatological treatment to overcome years of sun & was professionally advised the corrective …

  140. Tiffany Bivens is an amazing over at United Dermatology in Mansfield. She is kind and treats her patients like they are her family. She takes great care of me and I look forward to my visits with her. She never pushes products or …

  141. I went to United Dermatology Associates for the first time today. It was a great experience from checkin to checkout. The office is very clean, bright and inviting. Dr Brian Cook and the entire staff were friendly and professional. I am happy I was referred to this office.

  142. Nice office! However, not the place for my family. I personally confirmed my appointment 7 times through calls and text messages. I went for a growth that my Family Dr was concerned with. The Dermatologist looked at it for 2 secs, never …

  143. PA likely was trying to catch up and running behind. However I waited 40 minutes to see him, and then the visit was super rushed. He was in the room for 2 minutes and talking super fast and not allowing me to really speak. If I wait that …

  144. The team was professional and friendly, put me at ease right away. It is never an easy experience for a body scan, but, the doctor was thorough and did find an issue on my back. I was grateful that she chose to do a biopsy and I’m waiting for results.

  145. Dr. Blevins is awesome. The whole experience is smooth. They always see me on time and I’ve never had to wait for longer than 10 min. Very professional and the office is immaculate. I would highly recommend United Dermatology to anyone looking for a good dermatologist.

  146. I highly recommend this clinic. From the doctors and staff, they are incredible! The level care for the patient is holist approach is unbelievable. Jason is my doctor and he’s the best.

  147. Dr. Hoang was great in explaining my options and any procedures. Did not feel rushed and didn’t have to wait for my scheduled appointment. There is a wait to get that 1st appointment but I didn’t have a condition that needed immediate …

  148. If you have all the time in the world, this place is for you. I like dr Hoang but she is does not respect her patients’ time, her schedule is over booked and she is always behind. Be prepared to wait over an hour to been seen for a couple …

  149. I love this place! Always prompt at returning calls and taking care of patients. Very Professional, yet, warm and very personable. My experience, so, far, was with Dee and Jen and I love them both! Highly recommend!

  150. I have been a patient about 5 years and was very pleased with the practice until recently. Lisa Moody is a wonderful provider but I have had a number of bad experiences related to the office staff. Since their recent expansion the phone is …

  151. Everyone is very nice, helpful, and professional. The office run on time so I rarely have to wait long for my appointment. I see Paige for regular skin checks, and she has a gift for spotting skin cancer. She identified and removed two …

  152. I am a 73 year old male. For years I went to a male Dermatologist in Ft. Worth. He was in a crowded office, I usually had to wait way past my appointment time and twice they lost my appointment. It took him less than a minute to do my …

  153. Staff is caring and professional. All of my visits with Brian Cook have been a great experience. He is extremely knowledgeable and thorough in his explanations and treatment plans. His practice came highly recommended to me and now, I can highly recommend him and his staff for your dermatological needs.

  154. The staff was super friendly. The only thing that I wish was different was the examining room. It barely accommodated my wheelchair and made me feel like an inconvenience. Other than that, I would highly recommend.

  155. This is a beautiful, open, clean office!! Such a relaxing building to walk into! The staff was fantastic. I feel so comfortable taking my 83 year old Mom here!! I know she is in good hands. The time they took to explain what was happening, what to look for in the future, answering all of our questions…fabulous!

  156. Amazing experience! Everything was done superbly well. Highly recommend Dr. Hoang and this office! What an attentive and caring doctor she is! I can’t wait to go back for my follow up!

  157. This was my first PDT blue light face treatment & didn’t really know what to expect. My tech, Jasmine, was very kind & knowledgeable, & totally explained everything & put me at ease. Good experience!

  158. Pleased with professionalism. It took 4 weeks to get my first appointment but my issue has been resolved and I’m very pleased with care received. Quickly got an appointment when course of therapy didn’t seem to go as planned. Was scheduled for follow-up visits while in office to assure progress. Everyone very professional and timely.

  159. The staff was so welcoming and friendly. Once I was taken back Amy made sure I was comfortable and didn’t have any questions. Dr Tharpe was excellent at giving me all my options and talking me through everything. I would recommend everyone to this place.

  160. I was very worried about seeing new doctors and what the outcome would be. They were so nice and made me feel comfortable with my visit and the procedures that would be done. I can truly say that I am very happy that I chose to go to United Dermatology Associates and Lisa Moody was very nice and comforting with my health issues.

  161. I just finished my second visit with Brian Cook (six week follow up). I am already seeing results. I am pleased with his approach to my skincare needs. He listens and is receptive to my concerns as a patient. He also does well with setting realistic expectations. I’d recommend him to others.

  162. I really love this place because Dee takes great care of you. I went to get a Dermaplaning and Dee was very thorough with me and explained the process. She is very friendly and even walked me through the after care. If you get any services …

  163. Visiting United Dermatology Associates was a pleasure! I saw the PA Jason with his nurse Esther. They were both amazing, professional, and kind. I received treatment on my first visit! From the time I checked in to the time I checked out, I …

  164. I loved United Dermatology Associates! The staff was amazing from the front office staff to back office staff. My son was the patient as was seen by Paige! She was amazing!! She had awesome bedside manner and a great personality! The wait …

  165. This was my first time getting any kind of skin treatment due to my sensitive melanated skin. I’m very particular about what I use on my skin. Deanne listened to my concerns and was very knowledgeable about what products to try according …

  166. This office is the best! The front staff is awesome and friendly! My MA was the best I literally mean the best! The PA is wonderful and cute! He took his time and explained and told me what I needed to do for my son’s face! He would be one …

  167. The staff is super friendly and pleasant. My only criticism is that my appointment was scheduled for 8:00 am. I got there at 7:45 to complete my paperwork that I did on the online portal (signatures and initials, etc.). I got brought …

  168. Called and made an appointment for acne scarring. They were nice, quick and polite. Waited maybe 5 mins in the waiting and then maybe 2 mins in the room. Dr comes in and looks at my face, asked one question, told me my options and when I …

  169. I got an appointment within only a few days of calling and the PA that I saw was thoughtful, thorough, and professional. He explained the diagnoses to me and prescribed several medications. My concern, however, was follow-up as I was …

  170. Extremely friendly staff and made me feel very comfortable with my treatment! They use treatments on themselves with great results, which gave me even more confidence to proceed and I look forward to my upcoming appointments. Thank you guys so much for such a wonderful experience!

  171. The PA’s are smart and do their job well. My only complaint is the wait time. Every single visit has had a minimum of a 30 minute wait. I have tried scheduling my appointment first thing in the morning and as the first appointment after …

  172. I am a returning patient to United Dermatology. I was seen by Jason Tharpe and he was fantastic! So thoughtful in his approach and assistant was also great!
    I am awaiting biopsy results… nervous… but know that I will be in good hands.

  173. I NEVER write reviews but I had such an amazing experience at United Dermatologist Associates! I met with their PA Tiffany and she really incredible. She made me feel comfortable about our decisions moving forward with my treatment. It was …

  174. I like the PA, the receptionist, the facility, the location, the phlebotomist, and everything about UDA, EXCEPT the Billing Department. They routinely charge much more than insurance allows, then, when asked for a refund, use delay tactics …

  175. Dana, the Reg Clerk really sets the tone for your establishment. She lacks professionalism and empathy. As a greeter and the first person I was in contact with, it was off-putting to be barked at “NAME?!,DATE OF BIRTH?!” She could benefit …

  176. The appointment was seamless; however, as a new patient I was in and out in less than 20 minutes total. The issue: I was charged for a 45-59 minute visit despite being seen for less than 15-20 minutes. When asked, they couldn’t quantify the …

  177. I called to be seen without an appointment and they worked me right in. From the front desk to, nursing, to seeing Jason, they were awesome! It didn’t take long to be see, and everyone was very kind. Elissa is a great nurse too! Keep up the great work!

  178. I can always appreciate an office who values their patients and try’s to leave every patient with a positive experience! Janet did a wonderful job at this. If you are an all cash paying patient, I would be upfront with the office staff and …

  179. Thank you Dr. Hoang for taking the time to get to know my daughter and her habits in order to diagnose her acne thoroughly. Dr. Jeannine Hoang has helped my daughter and I on some skin issues in the past so we trust her experience & expertise completely.

  180. My visit today (4/20) was absolutely terrible! The ladies at the desk in the procedure area were downright RUDE!! They flat out lied to me about my charges and are trying to milk money out of me that I don’t owe. They should never treat a …

  181. I was referred to Dr. Ostrowski by my brother. She is very uplifting and makes you feel and know that she is just as human and We are. She took a good 15+ minutes to exam me. Prior dermatologist only looked at me for 5 seconds and referred …

  182. I had my small eyelid/brow mole removal 2 weeks ago. My PA was Jason Tharpe. It was quick and booking the appointment was smooth. Jason is an excellent physician assistant. He establishes good rapport to his patients, making us comfortable …

  183. I have tried to reach the Mansfiled spa by telephone to make an appointment and left messages and have not received a return phone call. How does anyone get an appointment at this place?? Your BIG loss- truly. This is pathetic to not have …

  184. Used the website to request an appointment because i was on hold for a very long time. 2 weeks later I received my call back. By this time i had made another appointment with a different clinic. Obviously they are busy and don’t need any more patients.

  185. BEST EXPERIENCE AT A DRS OFFICE BY FAR!! Almost no wait of any sort at any point in time, friendly helpful staff from my first call to leaving my appt, Dr A was amazing as well as his nurse!! Absolutely will recommend them to everyone! So …

  186. PA Tran in the Flower Mound office is the best. Corrected the problems initially encountered with finding her office, which had changed locations, and problems with the CVS Pharmacy. She fixed the problem I had on my neck and now I can …

  187. If I could leave a lower rating I would. I scheduled my husband for a biopsy, I explicitly said I needed to schedule a biopsy of skin growths to test for cancer. This was a referral from a medical doctor who asked him to get a biopsy done. …

  188. They never verified my insurance benefits – made me pay as self pay. Front office staff was not helpful at all and stated it is the patients responsibility to know their benefits. Which I know my benefits- but why wouldn’t the clinic check prior to my appt.

  189. I went to my appointment today and this being my first time at a dermatologist ever I had a couple different concerns and when I expressed that to the doctor, he told me I could only ask 1 more question because he has other people he needs …

  190. Dr. Hoang is always very sweet, professional & thorough. She takes great pride in her work & always put her patients first. My family & all of my friends who I have recommended to love her as well. Her staff is always friendly, welcoming & pleasant too!

  191. My visit with Dr Lisa Ostrowski was amazing! She seems to truly care about her patients,
    She took time to talk to me and explain everything. I think she talked to me …

  192. Staff are awesome, check in easy. Dr. Hoagy’s medical staff performed detailed skin check-removed two areas of concern quickly for biopsy. I was in and out of the office in approximately 45 minutes with only 4 minute wait time to get shown …

  193. I was so disappointed with this practice, was given referral by primery care Dr for a rash that has been in existence for 8 months. My Dr exhausted all tests, meds, salves, and soaps plus MRI and x-rays. I was seen by a nurse and given …

  194. IM very disappointed in this business. My appointment was 9:00am and I arrived at 8:20 hoping to get done as I had another schedule conflict on my schedule, they accommodate other people for people early but not me. Reason being is due to …

  195. My visit was very smooth and Dr. Tharpe knew what he was dealing with in my situation. He was very knowledgeable and prescribed me what I needed. He also helped me remove some tiny bumps I had on my face which I strongly believe another …

  196. It’s impossible to get a hold of your provider or even the front office. They don’t answer phones at all. I’ve never been called back after leaving a voicemail. The wait time has always been at least 20-30 minutes. The PA Tiffany literally …

  197. United Dermatology Associates was an exceptionally good experience. The staff is very professional and and the physician’s assistant we dealt with listened to our concerns and administered the treatments quickly and easily. Would highly …

  198. The building was very easy to find and the staff was super warm and friendly. They got me in for my appointment promptly and I wasn’t made to wait hardly at all. This was my first visit with this practice and first impressions aren’t always …

  199. It starts with the fantastic receptionist Lisa, whom really helped me get an appointment pronto! I had some concerns and she really came through!
    My appointment ended up being with a PA Kim and from the moment she walked in …

  200. Not a good experience in the Mansfield office. The PA I saw was not personable and seemed to be in a rush. The entire appointment literally last between 2-3 minutes. He asked maybe 3 general questions, said to come back in 3 months and left me with the assistant to go over the prescriptions. Definitely not going back.

  201. Everyone was nice and personable. I saw a PA today and he told me he couldn’t help me. He recommended that I go to a plastic surgeon and that he was not going to charge me for the visit. I asked him about a spot on my neck, he told me …

  202. I went to visit Brian Cook for a full body exam. I’m fair skinned and haven’t had an exam in a long time. Brian was extremely nice and professional. I would recommend him to friends and family.

  203. Seems to me that from the reviews, everyone is speaking of Jason, the PA! He does seems like he is in a rush, and you have to dam near stop him, before he rushes out the door, for a question. Are they paid per head count and have to get a …

  204. Celcila is rude, this staff is not helpful. This office switched me doctors without my consent, avoided my messages for 24 hours, would not give me my PA that my doctor did before for my prescription. I have never been to a doctor office so …

  205. I went to this place hoping they could help with a keloid that formed on my new nose piercing. When I went in the front desk staff was nice. I get to the back and see VanGundy, PA and she basically just looks at my nose and says whelp we …

  206. I saw Dr. Arshanapalli for Mohs surgery for skin cancer. Dr. A. was fantastic. I highly recommend him and his team. They took their time and were compassionate. I am very happy with my surgery results.

  207. Don’t use this place! Extremely unprofessional and unorganized. I tried to schedule an appointment through the patient messaging center and got an instant reply offering an appointment to which I immediately replied yes to. They stopped …

  208. Very nice facility but the receptionist that checked me in was not personable. First impressions are important. I’ve been going since the last location & haven’t been back since Covid. The front desk Staff has definitely changed. Unless …

  209. Easily able to change appt dates. Wait time to see Tiffany wasn’t long and she is amazing! Very kind, knowledgeable and patient with layman’s questions. Looking forward to my future experience!

  210. 1 star is the worst I can do. They ask you to be a few minutes early (which I was) only to make me wait for more than an hour. I eventually left without seeing a doctor. …

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