The worst personal loan i have ever taken out. Was routed to them through the tax network that is supposed to help you reduce how much you owe to the IRS(never use them). My first mistake was agreeing to use this company to finance the …
They deal with a bunch of companies that want to sale you something, then they charge you an astronomical finance charge on your purchase. Will basically double or triple the cost of the item you finance. They are way to high!
Very professional and curtious personnel. I dealt with them two days and both days II had no problems with any of the personnel I spoke to even when I had called them back.
I total scam company. Should be under federal investigation. In cooperation with ripoff artists door to door salesmen stay away from this name and any company that uses them
No stars!!!! customer service reps are extremely rude!!!! OMG how does one run a business with customer service reps that has ATTITUDES??? I believe they are ripping people off and they’re giving yes and no answers!!! WTH? PLEASE STAY FAR AWAY FROM THIS “COMPANY”!!!
Horrible company messed my credit up .. I had a joint account for my elder mother they completely taken advantage of her and my credit.. absolutely the worst!!!!!!
Calls to solicit business all the time. Don’t have any debt for them to consolidate but I usually keep them on the phone when I have time so they don’t bother someone else.
Called em a year ago to set up a payment arrangement to reset my owed late payments an it was 4 consecutive payments to fix any late payments an put in the back of the loan mind you I was told no payments was due till October well I’ve paid …
LOVE LOVE LOVE United Consumer! They take great care of our customers and us as business owners. United Consumer accounts for over 60% of our financing business!
Does not support its clients. Given a loan to a fraudulent company’s product. UCFS continues to take payments from me and not respond to my claims unless I have an attorney. Crooks. Reported UCFS to the CFPB. Avoid this bank at all costs.
These people are the worst. The staff is rude and unprofessional, and have NO flexibility, no sympathy, and will not work with you on anything. I will never finance anything through them again. If you see this company as the lender of something you want to purchase, RUN THE OTHER DIRECTION. THEY ARE CROOKS
i give them zero stars. They inflated my principal balance which is not even fixed after 3 months. Hello are you stealing money from eveyone like this? You should not be in business. Worst company ever!!!
If you pay extra monthly to try to get the loan paid off faster they just apply the extra as “late fee”. So unless you have the money to pay the loan off don’t bother paying extra!
They are still trying to collect money for a product I told them I NO LONGER HAVE!!!! I don’t have the product and I told them this. I even have proof I don’t have it!!!! I’m not paying for a product I don’t have.
They have failed to report my account as being paid in full and closed. When i called them they claimed they did but credit report shows otherwise and they refused to resend it. Yet they say they are a out customer sevice and satisfaction
This is the crazy most shady experience I have ever experienced! I cannot receive a correct phone number to get my questions answered!!! I’m in shock and what ever you do don’t sign the contract from the sixty’s worst experience ever nobody knows how to do their job
Excellent company!!! I would do business with them a thousand times over!!! They work with their merchant with the good, the bad and the in between!!! Michelle on Team 2 goes above and beyond providing excellent customer service.
Never in my life have a experience people that don’t know what they are doing. you get denied a loan and all you want to find out is why and no one has the answer. I am good without taking a loan out. The universe was telling me something and I should listen.
UCFS has provided financing for my customers for more than 20 years. It has proved to be a tremendously fruitful relationship. The folks at United consumers have always been supportive and innovative in their approach to financing. If you …
My client gave this company wrong account information to deduct his vacuum payment. We went to their main office ànd everyone their was professional and courteous and went beyond to help remedy this situation. Thank you for your help. Very impressed with this company.
Will not work with you at all and if you cal and try to post pone a payment they pretty much tell you your outta luck and charge your account anyway and if it doesn’t go through they charge it a 2nd time . My personal bank charges me a fee …
Customer service is incompetent, waiting for more than two months for an overpayment refund. They claim it’s been sent but all I’m getting are paid in full letters.
Constantly being called and harassed and bullied, telling me my account is in arrears and the people i speak to have such a bad and negative attitude. Plus i calculated that by now i should have well and truly paid off my purchase but yet they are still deducting monthly payments not including the arrears.
The abosute worst company on planet earth. Got a predatory loan through them and it has been a fight for a straight year. Either they refuse to accept any form of payment towards your loan (charging you late fees the entire time for their …
I need to have late fees removed from my credit in order to proceed in the final steps to buying a house. David Girt provided me with excellent costumer services and patients as he figured out how to help. Thank you for all your kindness.
Sincerely Jason Parke
DO NOT BORROW MONEY From This Company. They lie and cheat their customers. Never answer you when you send them messages in their message center. They are the absolute worst. I rather borrow money from a loan shark. At least I know I am bing …
I was on the phone with the company if anyone wants to know contact the BBB Because, it seems like this company is a fraudulent they are trying to charge me for a product that I’m not using. I called this company everyday to get this …
I called this morning, with dread after reading the reviews of customer service. I spoke with a wonderful young lady, named Grace, who was both pleasant and helpful. Her voice was a bit too quiet initially but when I asked her to speak up, without hesitation she spoke up (or maybe adjusted how she was holding her phone/headset?)
Horrible, will never finance anything through them again. I don’t know if their computer systems are out of date or their staff has no idea what they’re doing but when I financed my equipment I signed up for automatic payments. They messed …
Put a late payment strike on my credit report for $1.66 that I didn’t even know I owed them. Tried contacting them and it told me to call back during normal business hours (I called at 4:20 PM) of 7:30 am until midnight and disconnected my call.
I didn’t know what this company was showing up on my account and I called and they were very understanding to me not wanting to hand out my personal info. So I gave as little as I had to to get my information and she was so sweet and wished me Happy Holidays after I wished her Merry Christmas and Happy New Years. She was so sweet!!
My husband and I financed a Kirby vacuum system from them in July 2018 we had our acct setup for automated draft our acct was hacked and therefore the acct info had to be changed due to fraud that month we paid a total of $99.36 (37.18 (2) …
I have never dealt with a more unprofessional company. I called last month to increase my monthly payment got it all set up. Today I got a letter I have ever gotten from them so I called immediately the extremely rude CSR would not listen …
I want to say that my experience with UCFS has been outstanding… I have been a customer for over a year now. Have zero complaints and nothing but gratitude towards them. Charles
They are still trying to collect money for a product I told them I NO LONGER HAVE!!!! I don’t have the product and I told them this. I even have proof I don’t have it!!!! I’m not paying for a product I don’t have. …
Absolutely terrible customer service. We signed up for auto pay and they didn’t take our payment out so we called the day after to see why and to make the payment and they kept telling us that no payment was due but of course we knew there …
Worst Company in the. World,loan sharks no honestly at all,Ripe out and Lie like an rude animal usually work with another company to get the loan with out ur consent!!!🤦🏾😡👎🏾 …
This company is trying to collect money from a product that I sent a Cancelation notice months ago that I don’t even have any more. I am not paying them for a product that do not have any more. Makes absolutely no sense, The minute I try to reach out to this company they ignore me lovely……….
I have nothing against the UCFS no complaints at all. The complaint I have them standing behind Kirby products door-to-door salesman that come to my home. He demonstrated all the fancy and amazing things that Kirby would do. I have to …
First let’s start with the Kibry business in Vista Ca. This business is absolutely garbage, from the manager to the actual sales persons they are liars, and completely don’t tell the full truth about anything or the contracts but do …
I went to tax rise and United consumer financial for help on my IRS balance. I did not get any relief on my taxes at all. They did not get my balance dropped at all. The only thing I got was another bill which was for the united financial. …
My identity was stolen by a scam artist, when I finally track down who has been stealing my money every month they give me the run around saying I signed some legitimate contract and owe 2200 dollars.
I’m grateful for all these reviews. I was considering this company to finance a purchase, but I will definitely not now. I don’t need the headache of tanking my credit score, being transferred a million times by customer service or random new balances being tacked on for unexplained reasons. Thanks
I’d give Zero stars if it would let me. My family was impacted by covid multiple times..made an agreement to pay balance up or pay off depending on tax return amount. Let them knwo when i filed my taxes gave them my updayes from the irs …
I have spoken to 2 people since originally using UCFS. The customer service is night and day! I actually have never seen such good customer service from a place you pay bills to. They are actually very helpful and considerate. The first …
Unprofessional. Unreliable. Won’t even answer the gahdamn phone. Had an agent pick up the phone and ask ‘Regina? Is this Regina?’ I said no and then she hung up. Hours says that they open til 10pm ET but the machines would say they’re closed. I called on behalf of my father. Y’all wouldve figured that out if you picked up.
For 3 months in a row we have received double or triple charges from auto pay. We’ve never received a reason and have been told that the problem has been resolved many times only to have have the same problem the next month. We’ve …
Do not get involved with United Consumer Financial Services. Their customer service is very poor. They do not call back. They make all kinds of promises and deliver nothing. I have requested several times for a copy of my file. Never …
READ the reviews people! They have terrible customer service! I called asking why I keep getting charged NSF fees on an account I no longer use if I’m making the payments and they’re going through they woman couldn’t wrap it around her head …
I contacted them to request a lower interest rate for my contrac under the SCRA due to a deployment and they ghosted me. One of the employees from the company offered me the rate. I sent 2 direct emails and 2 messages through the account and zero responds.
. A couple of weeks ago i called to modified my Autopay on my account to weekly instead of monthly with my bank account number and routing number. About a week ago i received a Email stating that my account was 30 days late and my credit …
One of the worst credit companies I accidentally stumbled upon and do not recommend them to anyone. There is absolutely no way to get in contact with them. Customer service 0. …
I have gone through this lender for a personal loan for my dog. So far, I have had a great experience. Although interest is a bit high, they offer same as cash if paid within the first 6 months which is amazing. They are easy to contact and very kind. It has been easy for me to get answers for questions and work out any issues.
The worst personal loan i have ever taken out. Was routed to them through the tax network that is supposed to help you reduce how much you owe to the IRS(never use them). My first mistake was agreeing to use this company to finance the …
They deal with a bunch of companies that want to sale you something, then they charge you an astronomical finance charge on your purchase. Will basically double or triple the cost of the item you finance. They are way to high!
Super rude telemarketer representing this company. Wouldn’t answer any questions and just hung up.
Hard to deal with.
Find somebody else!
Joke
Get company, very easy to work with… highly recommend
Hung up on multiple times and refusing to connect me to anyone!
Easy to work with and great customer service. Thanks UCFS!
Don’t work here if you’re married or in a committed relationship cause these h*** don’t respect! Very unprofessional staff!
Thank you UCFS! We appreciate your business and company!
I have never been so annoyed with the calls from this company make it stop
I told them many times to stop calling me. I even started blocking every number they call from but they still find a way to call me. Make it stop asap
Bad company all kinds of little FEES don’t use if at all possible the interest rates are higher than all other options
The rudest people that I ever spoke to in my life!!!
Generally happy with the company but this month of all months you deducted my payment twice?!?! How is this even possible??
Customer service is awful.
Very professional and curtious personnel. I dealt with them two days and both days II had no problems with any of the personnel I spoke to even when I had called them back.
Very simple and easy process for financing. Seems like a good team that is always there to answer your questions or even concerns.
Quick, easy, reliable financing from a great company. Both on the consumer and business end of things. Highly Recommend.
Wonderful company! They take great care of their customers, I couldn’t recommend enough!
Absolutely incredible TRASH! Dishonest customer service that honors and stands by fraudulent Rainbow contracts.
This company is quick and thorough. Definitely a great company to finance with. Thank you united for your hard work.
I total scam company. Should be under federal investigation. In cooperation with ripoff artists door to door salesmen stay away from this name and any company that uses them
No stars!!!! customer service reps are extremely rude!!!! OMG how does one run a business with customer service reps that has ATTITUDES??? I believe they are ripping people off and they’re giving yes and no answers!!! WTH? PLEASE STAY FAR AWAY FROM THIS “COMPANY”!!!
An incredible company that has helped me more than they can imagine. Wonderful people and always nice to speak with them I have questions
Horrible company messed my credit up .. I had a joint account for my elder mother they completely taken advantage of her and my credit.. absolutely the worst!!!!!!
I have absolutely had the most wonderful experience being a UCFS customer. I look forward to continue our relationship.
Calls to solicit business all the time. Don’t have any debt for them to consolidate but I usually keep them on the phone when I have time so they don’t bother someone else.
Called em a year ago to set up a payment arrangement to reset my owed late payments an it was 4 consecutive payments to fix any late payments an put in the back of the loan mind you I was told no payments was due till October well I’ve paid …
LOVE LOVE LOVE United Consumer! They take great care of our customers and us as business owners. United Consumer accounts for over 60% of our financing business!
They stopped our auto-payments and then charged late fees and reported to the credit bureaus without notifying us first in writing.
Does not support its clients. Given a loan to a fraudulent company’s product. UCFS continues to take payments from me and not respond to my claims unless I have an attorney. Crooks. Reported UCFS to the CFPB. Avoid this bank at all costs.
These people are the worst. The staff is rude and unprofessional, and have NO flexibility, no sympathy, and will not work with you on anything. I will never finance anything through them again. If you see this company as the lender of something you want to purchase, RUN THE OTHER DIRECTION. THEY ARE CROOKS
i give them zero stars. They inflated my principal balance which is not even fixed after 3 months. Hello are you stealing money from eveyone like this? You should not be in business. Worst company ever!!!
If you pay extra monthly to try to get the loan paid off faster they just apply the extra as “late fee”. So unless you have the money to pay the loan off don’t bother paying extra!
They are still trying to collect money for a product I told them I NO LONGER HAVE!!!! I don’t have the product and I told them this. I even have proof I don’t have it!!!! I’m not paying for a product I don’t have.
They have failed to report my account as being paid in full and closed. When i called them they claimed they did but credit report shows otherwise and they refused to resend it. Yet they say they are a out customer sevice and satisfaction
This is the crazy most shady experience I have ever experienced! I cannot receive a correct phone number to get my questions answered!!! I’m in shock and what ever you do don’t sign the contract from the sixty’s worst experience ever nobody knows how to do their job
Excellent company!!! I would do business with them a thousand times over!!! They work with their merchant with the good, the bad and the in between!!! Michelle on Team 2 goes above and beyond providing excellent customer service.
Never in my life have a experience people that don’t know what they are doing. you get denied a loan and all you want to find out is why and no one has the answer. I am good without taking a loan out. The universe was telling me something and I should listen.
UCFS has provided financing for my customers for more than 20 years. It has proved to be a tremendously fruitful relationship. The folks at United consumers have always been supportive and innovative in their approach to financing. If you …
My client gave this company wrong account information to deduct his vacuum payment. We went to their main office ànd everyone their was professional and courteous and went beyond to help remedy this situation. Thank you for your help. Very impressed with this company.
Except for the high interest rate, I haven’t had any problems with this account.
Will not work with you at all and if you cal and try to post pone a payment they pretty much tell you your outta luck and charge your account anyway and if it doesn’t go through they charge it a 2nd time . My personal bank charges me a fee …
Customer service is incompetent, waiting for more than two months for an overpayment refund. They claim it’s been sent but all I’m getting are paid in full letters.
Constantly being called and harassed and bullied, telling me my account is in arrears and the people i speak to have such a bad and negative attitude. Plus i calculated that by now i should have well and truly paid off my purchase but yet they are still deducting monthly payments not including the arrears.
The abosute worst company on planet earth. Got a predatory loan through them and it has been a fight for a straight year. Either they refuse to accept any form of payment towards your loan (charging you late fees the entire time for their …
I need to have late fees removed from my credit in order to proceed in the final steps to buying a house. David Girt provided me with excellent costumer services and patients as he figured out how to help. Thank you for all your kindness.
Sincerely Jason Parke
DO NOT BORROW MONEY From This Company. They lie and cheat their customers. Never answer you when you send them messages in their message center. They are the absolute worst. I rather borrow money from a loan shark. At least I know I am bing …
I was on the phone with the company if anyone wants to know contact the BBB Because, it seems like this company is a fraudulent they are trying to charge me for a product that I’m not using. I called this company everyday to get this …
I called this morning, with dread after reading the reviews of customer service. I spoke with a wonderful young lady, named Grace, who was both pleasant and helpful. Her voice was a bit too quiet initially but when I asked her to speak up, without hesitation she spoke up (or maybe adjusted how she was holding her phone/headset?)
Horrible, will never finance anything through them again. I don’t know if their computer systems are out of date or their staff has no idea what they’re doing but when I financed my equipment I signed up for automatic payments. They messed …
Put a late payment strike on my credit report for $1.66 that I didn’t even know I owed them. Tried contacting them and it told me to call back during normal business hours (I called at 4:20 PM) of 7:30 am until midnight and disconnected my call.
I didn’t know what this company was showing up on my account and I called and they were very understanding to me not wanting to hand out my personal info. So I gave as little as I had to to get my information and she was so sweet and wished me Happy Holidays after I wished her Merry Christmas and Happy New Years. She was so sweet!!
My husband and I financed a Kirby vacuum system from them in July 2018 we had our acct setup for automated draft our acct was hacked and therefore the acct info had to be changed due to fraud that month we paid a total of $99.36 (37.18 (2) …
I have never dealt with a more unprofessional company. I called last month to increase my monthly payment got it all set up. Today I got a letter I have ever gotten from them so I called immediately the extremely rude CSR would not listen …
I want to say that my experience with UCFS has been outstanding… I have been a customer for over a year now. Have zero complaints and nothing but gratitude towards them. Charles
They are still trying to collect money for a product I told them I NO LONGER HAVE!!!! I don’t have the product and I told them this. I even have proof I don’t have it!!!! I’m not paying for a product I don’t have. …
Absolutely terrible customer service. We signed up for auto pay and they didn’t take our payment out so we called the day after to see why and to make the payment and they kept telling us that no payment was due but of course we knew there …
Worst Company in the. World,loan sharks no honestly at all,Ripe out and Lie like an rude animal usually work with another company to get the loan with out ur consent!!!🤦🏾😡👎🏾 …
This company is trying to collect money from a product that I sent a Cancelation notice months ago that I don’t even have any more. I am not paying them for a product that do not have any more. Makes absolutely no sense, The minute I try to reach out to this company they ignore me lovely……….
I have nothing against the UCFS no complaints at all. The complaint I have them standing behind Kirby products door-to-door salesman that come to my home. He demonstrated all the fancy and amazing things that Kirby would do. I have to …
First let’s start with the Kibry business in Vista Ca. This business is absolutely garbage, from the manager to the actual sales persons they are liars, and completely don’t tell the full truth about anything or the contracts but do …
This company has provided a less than positive experience. If I could give zero stars, I would. …
I went to tax rise and United consumer financial for help on my IRS balance. I did not get any relief on my taxes at all. They did not get my balance dropped at all. The only thing I got was another bill which was for the united financial. …
My identity was stolen by a scam artist, when I finally track down who has been stealing my money every month they give me the run around saying I signed some legitimate contract and owe 2200 dollars.
I’m grateful for all these reviews. I was considering this company to finance a purchase, but I will definitely not now. I don’t need the headache of tanking my credit score, being transferred a million times by customer service or random new balances being tacked on for unexplained reasons. Thanks
I’d give Zero stars if it would let me. My family was impacted by covid multiple times..made an agreement to pay balance up or pay off depending on tax return amount. Let them knwo when i filed my taxes gave them my updayes from the irs …
I have spoken to 2 people since originally using UCFS. The customer service is night and day! I actually have never seen such good customer service from a place you pay bills to. They are actually very helpful and considerate. The first …
Unprofessional. Unreliable. Won’t even answer the gahdamn phone. Had an agent pick up the phone and ask ‘Regina? Is this Regina?’ I said no and then she hung up. Hours says that they open til 10pm ET but the machines would say they’re closed. I called on behalf of my father. Y’all wouldve figured that out if you picked up.
For 3 months in a row we have received double or triple charges from auto pay. We’ve never received a reason and have been told that the problem has been resolved many times only to have have the same problem the next month. We’ve …
Do not get involved with United Consumer Financial Services. Their customer service is very poor. They do not call back. They make all kinds of promises and deliver nothing. I have requested several times for a copy of my file. Never …
READ the reviews people! They have terrible customer service! I called asking why I keep getting charged NSF fees on an account I no longer use if I’m making the payments and they’re going through they woman couldn’t wrap it around her head …
I contacted them to request a lower interest rate for my contrac under the SCRA due to a deployment and they ghosted me. One of the employees from the company offered me the rate. I sent 2 direct emails and 2 messages through the account and zero responds.
. A couple of weeks ago i called to modified my Autopay on my account to weekly instead of monthly with my bank account number and routing number. About a week ago i received a Email stating that my account was 30 days late and my credit …
One of the worst credit companies I accidentally stumbled upon and do not recommend them to anyone. There is absolutely no way to get in contact with them. Customer service 0. …
I have gone through this lender for a personal loan for my dog. So far, I have had a great experience. Although interest is a bit high, they offer same as cash if paid within the first 6 months which is amazing. They are easy to contact and very kind. It has been easy for me to get answers for questions and work out any issues.