(Translated by Google) This insurer is rats one of its clients hit my parked car and they say it’s not their client’s fault they ignore you they don’t solve anything if you are a client of this company look for another because when you are …
(Translated by Google) I don’t know how insurance companies can find out how it is, they are scammers, they just like to take people’s money, don’t use this insurance, they didn’t want to fix my car …
Lack of professionalism, don’t trust this company with any insurance needs or any type of customer service all the claim consultants are negligent in their practice and have no regards for customer satisfaction. I’ve had a claim open for 3 …
Really can’t agree with any of the other complaints more. Terrible company, terrible slow service, and extremely unprofessional. This place should not be in business. Run far away
THIS HAS GOT TO BE THE WORST INSURANCE COMPANY IVE EVER HAD TO DEAL WITH 😡😡😡😡 the customer service is horrible, they NEVER answer their phone or return calls………. …
WORST INSURANCE COMPANY!!! CAN’T GET A HOLD OF ANYONE THERE!!! THE RECEPTIONIST THAT ANSWERS THE PHONE IS RUDE AS HELL!! THE WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH!!
Very bad.. bad..bad.. bad company they don’t care about their clients and just hold you on the machine .it looks like they don’t have manager to supervise them espicaly the claim department thay are very bad employee in united state
Worst place to get Insurance go anywhere else I have never spoke to a kind employee all very rude for no reason ridiculous if you have this company good luck I’m switching insurance companies asap I’d suggest you do the same
If no stars were an option I would give that horrible service so upset I wasted my time being insured with them, never again they don’t communicate and they are very dishonest and unprofessional this mainly goes for the Schaumburg location
My car was sat on fire they denied my claim because my I didn’t tell them about my father and brother living wit me should I hired an attorney and sued them
Fraud please don’t use this company they cancelled my policy and denied my claim after my park car was hit,they said I didn’t give them information about a speeding ticket for 2012 and they are not paying for my repairs.
Worst of the worst…stay away from these dogs.how could they do to alot of ppl the same thing,they will never pay for ur claim instead they they will cancel ur policy.this company is a big,big fraud.
If i could rate this company negative i would. Please anyone who is thinking about getting insurance from this company Dont do it. By far the worse insurance company ever.
Horrible company and the communication is terrible and they don’t pay out please don’t waste your money I love to save a buck but this company has terrible workers that don’t wanna do there job cheap is not always good if your gonna get …
The worst insurance company I ever dealt with and I have been driving since 1969. I have been waiting seven weeks and the adjuster still hasn’t looked at my car.
This is a horrible insurance company. Very unprofessional and rude. I have had thee worst experience with them when my car was stolen they denied my claim and when I was in a recent car accident they denied my claim. I would not suggest them to anyone.
I have in an accident on Christmas Eve and been paying full coverage insurance it’s been 90 days my car has been looked at I was denied coverage for a speeding ticket from 3 yrs ago and my fiance purchased coverage on my car the people …
zero start
please keep in mind that they will never insure you . you are paying for free . this terrible insurance is under #insure on the spot” if you are with insure on the spot be careful
Don’t offer proper information. Company a total scam DO NOT I REPEAT DO NOT USE THIS COMPANY. POOR SERVICE ALL THE WAY AROUND TOTAL SHUT THIS PLACE DOWN
This insurance company is terrible.. no way I been paying insurance just to tell me my claim was denied. I recommend no to ever purchase insurance from this company…. Doesn’t need to be OPEN FOR BUSINESS
THIS COMPANY SHOULD BE SHUT DOWN ALREADY !!!!!!!!! THEY ARE LIARS , THEY NEVER ANSWER THE PHONE AND WHEN THEY DO .THEY ARE VERY RUDE !!!!!!! THEY DENIED MY CLAIM!!! THEY STOLE MY MONEY , KICKED ME OFF THE INSURANCE POliCY !!! PLEASE …
4 months ago this guy hit my rear bumper while i was standing on traffic light and they still didn’t repair it. I called them more than 10 times and they didnt give me any info except that they need more time to check case… worst people …
I’m Currently Going Thru a Claim As Of 2/11/19 Currently I’m sitting In Oxford Insurance.We have called at least 10 times This morning From 2 different stores.I have Video Proof Of Them Making Up Different Dates For Everything I’m recording …
This is thee worst insurance company I’ve ever dealt with my car has been totaled out for over a month and they want to Kno why was there so many miles put on my car in a year Carlos Cordero is a bullie he’s very disrespectful he wanted to …
Why even give this company 1 star? They are a nightmare to deal with and a fraud. Please, please stay away! We all need insurance, so save yourself the headache and go with a big company. They will take your money, but when you need them to pay you, they rescind your policy and leave you out to dry. STAY AWAY!!!!
Worst company I have dealt with they told me that would take my car out the tow yard n it’s been a week n they haven’t now I’m told i have to pay for it to take it out. When I was originally going to pay for it which was 317 now there charging $685. No communication what so ever with this company! I’m calling BBB!
This place is HORRIBLE they always have a nasty attitude. They don’t submit your claims when there supposed too. The supervisors attitudes are worst then the associates. They are ridiculous and they don’t inform you of all the information …
By far the worst company I have ever dealt with! They just want to take your money and when there’s an accident they don’t pay!!!! They barely answer calls and don’t respond to voicemail or emails. Terrible company!! U get what u pay for….remember that!! They are a cheap company for a reason
My car was hit by one of this company client on May 25, 2021 to this day August 7 I have not heard anything from this company about fixing my car they won’t even answer their phones
Was in an accident on the 1st of January and they giving me the run around lying about another car involved saying it’s a police report but they can’t seem to get it and they not answering calls or voicemails and if they do they say they gone call you back and never do
these people are scum bags, the people that get them for their insurance are most likely the same!!!! have contacted the bbb and illinois department of insurance with in 2 days of dealing with them, their insured hit me!! im hiring a …
Absolutely HORRIBLE!!! This company is a joke! If you get hit by someone who has them, good luck because they will not pay and turn around and tell you lies so they don’t have to pay!!! Anyone and everyone that has ever dealt with this …
This is a very bad company very bad communication skills very disrespectful take forever with the adjuster to come look at your car I don’t even know if they’re going to fix my car they’re are so many bad reviews but this company .. I got …
I have had an horrible time dealing with the company and have never had to deal with this type of service. They don’t answer calls, put you on hold only for an recorder to hang up on you and they don’t return calls. This company is …
No answers or call backs whenever I called, did not help me at all, no communication with the agents, I paid insurance for Almost a year for nothing. When I needed them they did nothing for me.
The absolute worst service ever! It’s been over 3 weeks since I submitted my claim for review. It is just now being approved!!! To make matters worse, the auto body shop that they sent me to cannot take my car in right away. Sooooo pissed off!!!!
They are horrible to work with won’t refund my money or work with you at all. I requested a manager and the employee hung up on me. Talro Insurnace is who I was under throught them. Never again will I do service with them.
Wish I wud hav read dis be4 I went with dem nasty terrible denied my claim cause of a ticket dat waz thrown out months before I started insurance wat dose dat hav to do with anything my car waz parked wen it waz hit i am finding me a lawyer …
Everything you read below is absolutely true. This is the worst car insurance. I’m heading to their headquarters soon to actually speak to someone because they don’t answer their phones.
Terrible insurance company, no one does any work other there. I have a suit against this company currently for a insurance settlement. Been 2 years and they stil failed to do their job of issuing check to me. The adjuster Carlos needs to b fires immedialty
The worse insurance company ever should definitely be out of business by now, but people have to learn the hard way like I did. Please don’t trust in this insurance company if you work hard for your money and don’t have any to throw away. Minus five stars ✨
The worst experience ever; damn girl even has a horrible attitude and lacks education. I highly recommend you stay away hopefully the Attorney General of Illinois can view all the complaints on Yelp, the BBB and this site. They need to shutdown this “BS” company. Beware the policy is sold by Insure on the Spot…
If I could rate them Zero Stars, I would. One of their clients T-Boned my car and is 100% at fault. They said they can’t process the claim until their client fills out the paperwork. Unfortunately it’s been a few weeks and their client …
This has been the worst customer service I have ever experienced. Claims Respresentative Antonio Hernandez and the Claims manager Ron Clark need to be removed. They are some bullies and out right disrespectful in the way they talk to you. …
I just don’t know where to begin with this insurance company. Giving them a 1 is being too generous. This is by far the worst I mean worst insurance company I have ever had. It’s no need of having full coverage because when u need to use the policy it takes weeks to months just to get a call back. I am beyond pissed😡😡😡😡😡😡🤬 …
Their customer ran a red light and accepted fault. UEG made me run around in circles for a 3 weeks and they are also playing games with their own customer. How can the government let such a scam openly exist.
I was hit by one of their insured and after two months of them delaying the process as much as possible, they finally offered me a check to replace my bumper, repaint the tail end of my trunk and remove the dents from the tailend as …
This is the worst insurance company I have ever been with! They will deny your claim for any reason they can possibly come up with and will give you the run around the entire time you are trying to file your claim. If you want to be …
PLEASE DO NOT GET THIS INSURANCE COMPANY!! DO NOT MAKE THE SAME MISTAKE AS I DID AND ALL THE OTHERS THAT MADE A NEGATIVE REVIEW TO THIS SHADY BUSINESS!! THEY WILL NOT BE ON YOUR SIDE!!! IT TOOK 5 1/2 MONTHS TO GET MY CAR BACK!!! GOT IN THE …
Hi everyone I’m a victim of this company as well we all have to do our part and shut this 😤place down .I just got off the phone with 2news chicago investigators and I will be going live to bring attention to this fraudulent company. Please …
United Equitable Insurance Company is one of the sorriest excuses for an insurance company that there is. They’re good about taking your money, but once you’re in an accident, they’ll cancel your policy and say that you misrepresented …
So I was involved in a hit and run, the police was called and I had a police report. They called me to get my statement then said I had to fill out some paper work so for 2 weeks straight they were saying they didn’t have my paper work on …
Car collision happened on 6/6 . Still without a car or answer. You call and can never get through and the claims department is highly disrespectful! I will no longer do business with them once the vehicle has been fixed! I can’t explain how over this process I am !
This company is very terrible…. customer service sucks… my car sat in preferred auto body shop for 2wks before this company approve for damage to be repaired… united equitable referred preferred auto to repair in which they have …
This company deserves NEGATIVE STARS and a swift kick between the legs. I was enjoying my morning commute, sitting at a red light when some dumbass Uber driver insured by these scammers rear-ended me. I tried to file a claim on their …
Terrible, at best! I was hit by a vehicle insured with this company and once I faxed the initial information asked for, I was then told they needed all my medical records in addition to their B.S. form that duplicates the information …
They have ONE person taking calls for payments over the phone. The last time i called to make a payment i was waiting for over 40min, and then it kept redirecting my call back to the operator. Finally just when i thought my call was going …
Big fat zero! Its been 3 months since one of their clients hit me and totaled my car and I’m getting the run around I call them almost everyday and I won’t stop until they pay me! If they don’t pay up within the next few weeks I’m sueing …
THIS IS THE WORST INSURANCE COMPANY EVERRRR !!!!!
I got hit by a dude who has this crappy insurance, I made a claim on the next day and sent them the paper works within a week and they told me they are waiting …
How is this company even operating?!!! I filed a claim back in December of 2016 because one of their insured clients hit my car leaving it completely totaled it has been 8 months now and I haven’t received any type of compensation, I …
Have been waiting for a claim to be processed (car hit by equitable driver) for weeks. Just called again to check status and was told they are waiting on a form we never completed/sent. I have spoken with a service rep several times in last month, however, was never informed about this!
This insurance is garbage! You are literally only paying for a proof of insurance, don’t get into an accident because then it’s your problem. I reported a hit and run accident in the beginning of November and got my car back in mid …
This is one of the most horrible insurance companies I’ve ever dealt with. I had an accident with a person who was insured with them and the person was 100% at fault. They are making me pay 40% of the damages because their investigation …
This is the first time I’ve ever had to be thrown around just to get information about my car getting fixed. I had got into an accident feb 12, 2019 and the almost had my car for almost a month and they’re taking they’re sweet time just to …
If zero stars was an option that’s what it would be. UEI might literally be the worst insurance company in the world. Our accident took place in July 2017 and we did not receive payment until February 2018. My wife and I combined left close …
I want to give a negative billion stars if I could. This garbage company refused to issue the loss to my dad’s car for an accident that is not my dad’s fault. All of the police reports were sent in to them the next day,and it took them two …
This is one of the WORST Experience with a Insurance company I’ve ever Experienced!! My Claim has been IN Effect for over a year,I was hit by a uninsured Driver, I’ve been given every excuse imaginable why they haven’t fixed my Car, We all …
Worst insurance! Just another bad review….had an accident 4 months ago and they want to “investigate” other accidents i had in the past which makes no sense to the one i had now….and now they dropped me because i answered ONE thing …
DO NOT WASTE YOUR MONEY!!!!!!!!! Not even sure how companies like this are still in business. I just wasted my entire lunch break being put on hold and bounced around from person to person. They are denying me coverage due to a special …
Don’t ever get in an accident with someone insured by them. You will never get your car fixed. They never answer the phone or return the billion voicemails I left for them. Still waiting since April 2017 to get my car fixed. Guess I’ll have to consult a lawyer or the media and maybe someone will do their job!
This company is absolutely terrible, I would not recommend this insurance company. I had an accident in January, just to process the claim is painful. They do not really care unless you give them your money, and likewise, to get in touch …
My car was involved in an accident June 1st, 2016; 30 mins before my birthday June 2nd! Horrible! If I could rate this company it would be at NEGATIVE 100! Here it is September 15th, 2016 & my claim still isn’t closed. I would never in a …
Worst experience over the phone. Spoke to the claim adjustor Antonio Hernandez, tried to negotiate a subrogation matter. Did not want to hear any additional details. In a respectful matter asked to be transferred to his manager/ supervisor …
I have a hit and run situation the estimate for my vehicle is $492. I spoke with a rep and she explained to me is they pay half of the estimate. I have full coverage insurance on my vehicle my deductible is $500 so my estimate is under …
This insurance company are dirtbags just like their insured who hit me. I was going straight through an intersection and their insured was turning left (he had no arrow) and he turned anyway and sideswiped the whole side of my car. When the …
Do not ,I repeat do not get this insurance. I was in an accident where the other person was at fault I tried to go through my insurance company United equitable and they denied my claim because they saw a ride share sticker in the window, …
I am too still waiting since December 5th. I keep leaving messages and no call back. I called United Auto insurance who is my broker and they were told they are just waiting on the value of my car. My car is a 2017 Nissan Sentra how hard is …
If I could give zero stars I would. I’m echoing what everyone else has said in their reviews. Their insured hit my back passenger door while I was driving south bund on ashland as she was pulling out of a street parking space, clearly her …
Their insured hit my father’s car 4 months ago and they have done nothing to take care of the damages caused. This is the worst insurance company I have ever dealt with. They never answer the phone and I have left the adjuster (Ashley) many voicemails and have never recieved a call back. I am truly disappointed.
The worst insurance company ever!!!!! Only put a 1 to right this, I had full coverage and got into a accident and there was damage to the bumper .They won’t pay it because they said my girlfriend who lived with me on and off wasn’t on my …
If I could rate it at zero, I would. My car was damaged in a tornado three weeks ago and my car is still setting with the same damage that occurred in the tornado. The only process that is holding the process of it being fixed is the …
I am currently insured with them and they have TERRIBLE CUSTOMER SERVICE.! They Never Call back or return Emails I was in an Accident almost a Month ago and provided all the required documents, I have never missed a Payment and have Valid …
Worst company I ever seen. Had an accident with one of their customers, this freaking company did not fully investigate the process of an accident report. …
Terrible Insurance company, they did not contact me once to give updates on my claim. I constantly had to call them for a month to get updates, wish I could rate 0 stars
Worst company E V E R I have had to deal with. Anita needs to work on her customer service, you are being PAID to provide service to ME and everyone else. Her attitude needs to change, overall this insurance company needs to really step up on their work ethic. I hope Anita gets a new job or a new personality.
I was a former customer with them. Got into a little fender bender and sure enough these people decide to cancel my policy 6 months after the accident and refused to cover the accident. Sent a refund for my policy through mail again 6 …
I hope Illinois insuce department will take this people out of business. I left more then 10 messages and this people don’t return my calls. And when I called them they are very disrespectful and rude.. Please copy and past my message and …
I had comprehensive insurance and was involved in a hot and run at a tollway. The insurance company took no action, and we vehicle became non-operatable…. Would not recommend to anyone. Stay far away!!!
I would rather give ZERO STARS!!! I’ve waited over a month for my car sent every paper they delayed sending to me in the first place back to them. Just for them to tell me they are denying my claim for information they KNEW FROM THE START. …
If I had a star lower than one this would be my option! This is the MOST HORRIBLE insurance I have ever been with! Honestly I was better off riding around with no coverage. The people with this insurance company are unprofessional and there …
By far one of the most frustrating experiences in my life. Was involved in a car accident dec. 5th, 18. Due to the person who hit me not having car insurance i had to go through mine. I made my claim dec, 6th, 2018. Its currently jan. 22, …
This is the most unprofessional non emphatic uneducated people I have dealt wit ever in my life. They do not respond to phone calls, voice mails, emails. They took my money every month to tell me I am not covered when I had an accident. …
Considering the reviews already left, are you even surprised by mine? This company should be shut down immediately. Never will they answer your calls or respond to any messages you leave them. Useless customer service and they provide no …
AVOID!!! BAD BAD BAD!!! This company it’s a joke. Unprofessional will yell and swear at customers… it’s been almost 2 months and my vehicle is still not repaired. They towed it to a shop that was even a bigger joke my belongings have …
I normallly never leave reviews on things even if I’ve had a bad experience. But This has to be the worst insurance company anyone could ever do business with!! It took them 3 weeks to tow my car after my accident. I’ve called at least 40 …
This company is garbage. My son was in an accident in July, and they still haven’t paid the claim. They are claiming the sent paperwork 3 times and we haven’t received anything. Now they are stating that they closed the claim due to no response. I guess it is time to get a lawyer.
Horrible insurance agency i will be reporting them to the BBB. They move slow and they have a lot of loop pole so they don’t have to fix your car they just take your money and thats it oh yea don’t try to get in touch with your claims adjuster…… they don’t like to pick up the phone or call back this place should be shut down!!!
This company united Equitable insurance is so dirty company. Never pick phone,if they pick phone.than disconnect it.i met with accident on May 24/2021,no adjuster call me no supervisor call me back.no they pick up phone.they got estimates …
I wish I can give them less than 1 star. We got into an accident, a hit and run, and the police officer gave us the wrong report. So the customer service agent to me I had to get it amended. After getting it amended the claims adjuster …
Worst insurance company I have ever dealt with in my life. They do not answer the phone or return voice mails no matter what you do. One of their clients rear ended me, and even though their client admitted fault, they are denying the claim …
Got hit the other day by someone insured by them. Going to call them up today but after reading all these negative reviews im not looking forward to it at all. I had better get paid. We’ll see what happens…. …
**Do not… I repeat… DO NOT waste your money on this insurance co… They go above and beyond to attempt NOT to pay your claims. They literally ignore your emails and calls for Months until you have an attorney call.
(And I have the email proof for this statement)
*WARNING* DO NOT USE THIS INSURANCE COMPANY! I wish I could give them no stars. I had full coverage insurance and they still did not want to pay for damages to my car and I wasn’t at fault. I had to fight back and forth with them for …
Their client rear-ended me,. I figured cut and dried fault. Didn’t need hospital visit. Just wanted car repaired. 4 months later I call after not hearing from them and said claim was denied because their client didn’t fill out paperwork. …
This is honestly the worst company to have an insurance policy with. I got into a hit and run January 31st provided all of my paperwork it’s February 21st and no response from the company. Whenever I call you’re on hold for 20 minutes and …
If I could give them no stars I would. I have been trying to contact them for DAYS with no answer AT ALL. I sent over all of my paperwork for my claim, I have had to drive my car for about a month already with no headlight unable to get my …
LOUSY! This company is a SHAM. My vehicle was struck by their careless customer in March of this year, it is now July and this company has not updated me at all regarding my claim. No one ever picks up the phone. Probably operating out of a …
This has to be the worst experience I’ve ever encountered. I have been without my car for a month and a half because my claim is still “under review”. I’ve called everyone from the customer service reps, to the adjuster, to the adjuster’s …
This place is awful. One star because I can’t give zero or negative stars. It’s been months and my claim has not been resolved-I have not spoken to my adjuster ONCE. I have called over and over and left voicemails and she hasn’t gotten back …
If I could give them ZERO Stars I would!! The Worst Insurance Company Ever! I was in a bad car accident April 11. My car was completely totaled and I was really hurt smh this Insurance company deny my claim because they said I failed to …
This is THE WORST Insurance company EVER.
I got into an accident in September, got rear ended! They came and got my car on the 17th (first red flag) why do you have to come get my car and take it to a …
WORST INSURANCE COMPANY EVER, it’s incredibly impossible to get intouch with these folks, I’ve been calling for weeks straight everyday , leaving tons of messages trying to get in contact with someone about my claim, it’s now going a month …
I don’t understand how companies like this are still in business. Check their ranking and reviews. I was involved in a motor vehicle accident with one of their insureds bank in Aug of 2020. It’s now Feb 2, 2021 and they dare send me a …
Worst insurance ever! Get the run around response to get car fixed, too cheap to cover labor costs so car bounces from shop to shop, one month later the adjuster is still getting their $hit together. Incompetent customer service and fraudulent company
Working with my family lawyer now over this… Some Uber driving fool had this insurance and side swiped my girlfriend a whole 2 weeks ago. We have called a good 50 times, left 20 voicemails, a dozen emails and so much more. They ignore …
DO NOT PURCHASE THIS INSURANCE. This company is a scam. Had full coverage can’t talk to anyone about a claim. Business hours are suppose to be from 8am-4pm but it’s always closed. No updates, no adjusters. Insure on the spot use 3rd party insurance companies which are scams.. beware
THIS IS BY FAR THE WORST INSURANCE COMPANY EVER! My car was side swept saturday night on Oct 31st. Sunday morning, Nov. 1, when I saw my car, I immediately made a police report and filed a claim. TWO MONTHS it took for them to process. I …
I thought that the unprofessionalism this company displayed was personal against me because I constantly called to no avail about my claim and my property ( my vehicle) that they had in their possession. But I see that I’m not the only one …
Absolutely a terrible and not reputable company. I have been forced to file complaints against them via BBB. UEG will ‘snail mail’ all important and required documents instead of using email to slow down and add variables to the process. …
Worst insurance ever! They are very rude and should be closed asap. My car got hit by a drunk driver at 2am while my car was parked I was home sleeping. I had full coverage and they denied my claim because they said I was using my vehicle …
I wouldn’t call this a business, so it can’t even qualify for one star. I was in a car accident about 5 weeks ago to this day I call every single day, and everyone seems to be clueless about what is happening. Their so called “agents” are …
If I could give 0 stars I wouldn’t hesitate on doing so. Absolutely horrible service. Would not recommend to anyone. Been over a month since the accident I had, still haven’t been told anything about my car, they never pick up, horrible …
0 stars isn’t an option. Actually leaving this review after a Google search to see if it is actually a real insurance company…apparently yes and licensed. Buyer beware of you are insured with these folks, total scam. Dealing with a …
Horrible customer service when you call. It’s a different story every time you talk to the employees in this company. My car has been in the shop for about a week no with no update on this insurance company’s end. They’re quick to take your money but procrastinate when it’s actually time to put your insurance to use.
Horrible, my car was stolen, and this company said a had rental coverage, but not is only 8 dollars a day to for a rental, when I completely asked him did I have rental included and they said yes but now it’s under a different time or circumstance so I’m left without a car and steal nothing has been done Willie about my case
I got into a car accident on 6/25/21 while I had full coverage insurance with United equitable insurance. I filed a claim on 6/26/21 and the claim was not approved until 7/14/21. They only approved the claim for $2100 and left me to pay …
My car was hit around midnight by an idiot on 4 wheels while i was sleeping. He didn’t have insurance so i had to go through my own which is UEG. I was very nervous looking at all the 1 star reviews but I’m happy to say they approved my …
My car was totalled recently in a car accident on 3/11/2022. I have been with (insure on the spot) this insurance company for a year now. But when filing claims you will go threw UEI. They are not professional at all when it come down to …
Their client hit my car and I filed claim they don’t answer my call when they open they hang up immediately:) this is ridiculous. I am calling my attorney now because only lawyer can speaks in their language.
BEFORE TALKING TO ANY EMPLOYEE BEWARE THE LADIES ARE VERY RUDE! If you’re reading this do not go to with this insurance company. I got rear ended unfortunately but was hoping my insurance company could help me. That wasn’t the case even …
I have FULL COVERAGE accident was 8/11 filed claim 8/12 STILL have yet to hear from the lady handling my claim LAURA MARTINEZ after numerous calls voicemails emails NOTHING collision place says Friday 11/25 I can pick up my truck 3+ MONTHS …
Terrible insurance company if I could give them 0 stars I would. They don’t pay for damages and they don’t answer the phone. Almost everyone in the claim department is rude and the adjusters don’t ever answer their phones. Just terrible. Do not work with these people.
Terrible service I put a claim in a month ago and I’m still waiting on someone to give me an answer. Don’t waste your money. The workers are unprofessional, extremely slow, and do not pay attention to detail. This is by far the worst insurance company service that I’ve ever used. Never again.
If I could give anything less than a star, I would. My car got hit on July 4th by a drunk driver, who gave this companies insurance card as his insurance. Turns out, it was NOT his insurance. All we need is for a representative to give my …
Do not get this insurance I repeat do not get this insurance. All the reviews you’re reading below are true. I haven’t had my car in almost two months. Rude staff can’t ever get a hold of the adjuster. They keep asking me to re send documents. They never answer! They deserve to be sued and shut down!
Krystal Gomez, the Claims adjuster is a rude, uncaring, unhelpful, waster of time. Made me wait over 1 month and still no help after I was robbed by converter thieves. Waiting over a month for a police report, no proactive work to obtain …
I got into a fender bender in October 2021. And now as of august 2020 i have to go to court because they didnt do their end and didnt respond to the other insurance company. I wish i never got this insurance . You cant get a hold of them. I …
I was in an accident October 4 and they still have not paid my car. I called numerous of times and left messages for the adjuster and he never called back. They are very rude. I don’t recommend this insurance to anyone. I have never dealt with insurance companies like this. They are the worst!
Scam company. Didn’t want to pay at first. Paid me 2th for my car and the blue book value was 12 th. I was not allowed to speak to the claims adjuster or a manager. There is not complaints dept to write to or call. They held my car for 5 …
Absolutely horrible service! We were hit by their insured over 3 months ago and are still waiting to get repairs. The body shop warned we likely will not get all repairs covered by this company as they are horrible. Don’t even get me …
(Translated by Google) You see an accident, the car that hit me has that insurance, they don’t answer the phone, it’s a problem that I can do …
(Translated by Google) This insurer is rats one of its clients hit my parked car and they say it’s not their client’s fault they ignore you they don’t solve anything if you are a client of this company look for another because when you are …
(Translated by Google) I don’t know how insurance companies can find out how it is, they are scammers, they just like to take people’s money, don’t use this insurance, they didn’t want to fix my car …
DO NOT USE THIS INSURANCE THEY ARE A SCAM!!!!!! THEY WILL STEAL YOUR MONEY AND NOT FOLLOW THROUGH WITH CLAIMS
Lack of professionalism, don’t trust this company with any insurance needs or any type of customer service all the claim consultants are negligent in their practice and have no regards for customer satisfaction. I’ve had a claim open for 3 …
Wish I could give zero stars this company should not be in business have reported them to the Better business bureau
horrible just horrible
The WORST insurance ever.
Steer clear from this company.
Very very very Bad Inssurance
Handled claim quickly with email
Horrible leave the now I am
This is the worst insurance ever.
Horrible! BEWARE!!
THE WORST EVER!
THIS IS LEGAL FRAUD!
Worst Insurance company every
The worst insurance company EVER
i think this insurance is the worst insurance in the world
My opinion never again deal with this company
**DO NOT USE THIS COMPANY***
***DO NOT USE THIS COMPANY***
***DO NOT USE THIS COMPANY*** …
Cancel your policies!! This place is a scam.
Becareful with this company don’t waste your money!!!!
The absolute WORST insurance company out there!!!!!!! They are HORRIBLE!!!!!!
Very poor customer service and they don’t do research properly on assisting customers with anything.
TRASHHHHHHHHH! They don’t care at all they need to be shut down.
They suck don’t answer no phone and slow with sending u thing the worst ever
Do not get insurance from them
Horrible experience with claims. Prepare to be out of a car for a while.
worst worst please stay away from this company please if you don’t want to hurt yourself
One of the most horrible companies, and the employees are so rude especially the front desk lady.
This company need to be shut down!!! Do not get insurance with them at all
This is the worst insurance compnay in the world!! Please do not use it
GO somewhere else ! this is the worst insurance you can get! horrible place. terrible service!
The worse insurance every do not I repeat do not get them as insurance.
I wish I could give them zero stars. STOP DO NOT DO IT!!!!!!!!Its not worth the 5 dollars you save!!!
THIS COMPANY IS A TOTAL RIP OFF, AND SCAM. A CLASSACTION LAWSUIT IS DEFINITELY IN ORDER!!!@
Very bad service, also they take your money for free .
I do not recommend dealing with them
IM MENTALLY EXHAUSTED TO TYPED WHAT HAPPENED, I WISH I HAD SEEN THESE REVIEWS BEFORE I JOINED THEM. PLEASE STAY AWAY FROM THEM.
Do not do business with this company! They are awful people and have hurt a lot of people. The government needs to investigate them.
Customer service is the worst.. I’m done right after claim
Worse Customer Service. It can change your mood right away they talk to you so rude and yell at you. I hate it
Not sure why anyone would get insured by these guys. This is a terrible insurance company that should not exist.
Really can’t agree with any of the other complaints more. Terrible company, terrible slow service, and extremely unprofessional. This place should not be in business. Run far away
Hope you never need them for anything other than a piece of paper because their claims department is terrible!
If there’s less than one star i will rate them zero star the worst insurance company ever
THIS HAS GOT TO BE THE WORST INSURANCE COMPANY IVE EVER HAD TO DEAL WITH 😡😡😡😡 the customer service is horrible, they NEVER answer their phone or return calls………. …
WORST INSURANCE COMPANY!!! CAN’T GET A HOLD OF ANYONE THERE!!! THE RECEPTIONIST THAT ANSWERS THE PHONE IS RUDE AS HELL!! THE WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH!!
I am not sure how this company is still in business. Has anyone ever reported them? If so, please share to whom. Extremely deceptive practices.
Very bad.. bad..bad.. bad company they don’t care about their clients and just hold you on the machine .it looks like they don’t have manager to supervise them espicaly the claim department thay are very bad employee in united state
Told a friend they couldnt cover his accident because he had a ticket on SUPERVISION he never mentioned. Therfore “they dont have to pay”
Worst place to get Insurance go anywhere else I have never spoke to a kind employee all very rude for no reason ridiculous if you have this company good luck I’m switching insurance companies asap I’d suggest you do the same
If no stars were an option I would give that horrible service so upset I wasted my time being insured with them, never again they don’t communicate and they are very dishonest and unprofessional this mainly goes for the Schaumburg location
My car has been in there body shop for over 3 weeks no one has even started working on my car I will be contacting corporate
I was rear ended at a red light in these crooks refuse to play the claim The ensure party was Myisha N Blalock
My car was sat on fire they denied my claim because my I didn’t tell them about my father and brother living wit me should I hired an attorney and sued them
Fraud please don’t use this company they cancelled my policy and denied my claim after my park car was hit,they said I didn’t give them information about a speeding ticket for 2012 and they are not paying for my repairs.
This whole company is a joke ! Do not waste your time
The Worst Company Ever I Have Experience This
They just Lying me since one month to repair my car …
They never call you back. They never answer. Place is a fraud. Who else is suing them? Any good lawyers anyone would know about?
Worst of the worst…stay away from these dogs.how could they do to alot of ppl the same thing,they will never pay for ur claim instead they they will cancel ur policy.this company is a big,big fraud.
If i could rate this company negative i would. Please anyone who is thinking about getting insurance from this company Dont do it. By far the worse insurance company ever.
Horrible company and the communication is terrible and they don’t pay out please don’t waste your money I love to save a buck but this company has terrible workers that don’t wanna do there job cheap is not always good if your gonna get …
The worst insurance company I ever dealt with and I have been driving since 1969. I have been waiting seven weeks and the adjuster still hasn’t looked at my car.
They never answer the phone is been a month and they can’t even start to fix my car even when I have full coverage. The worst company ever
This is a horrible insurance company. Very unprofessional and rude. I have had thee worst experience with them when my car was stolen they denied my claim and when I was in a recent car accident they denied my claim. I would not suggest them to anyone.
I have in an accident on Christmas Eve and been paying full coverage insurance it’s been 90 days my car has been looked at I was denied coverage for a speeding ticket from 3 yrs ago and my fiance purchased coverage on my car the people …
LESS THAN 1 STAR…….Horrible company, will not return calls. I was rear-ended in Waukegan. I have left many messages, no return calls.
zero start
please keep in mind that they will never insure you . you are paying for free . this terrible insurance is under #insure on the spot” if you are with insure on the spot be careful
Don’t offer proper information. Company a total scam DO NOT I REPEAT DO NOT USE THIS COMPANY. POOR SERVICE ALL THE WAY AROUND TOTAL SHUT THIS PLACE DOWN
They are the worst insurance company to deal with I will be reporting them to BBB I paid them for insurance and they didn’t fix my car.
This insurance company is terrible.. no way I been paying insurance just to tell me my claim was denied. I recommend no to ever purchase insurance from this company…. Doesn’t need to be OPEN FOR BUSINESS
THIS COMPANY SHOULD BE SHUT DOWN ALREADY !!!!!!!!! THEY ARE LIARS , THEY NEVER ANSWER THE PHONE AND WHEN THEY DO .THEY ARE VERY RUDE !!!!!!! THEY DENIED MY CLAIM!!! THEY STOLE MY MONEY , KICKED ME OFF THE INSURANCE POliCY !!! PLEASE …
This company is the biggest rip off ever don’t ever acquire their business
4 months ago this guy hit my rear bumper while i was standing on traffic light and they still didn’t repair it. I called them more than 10 times and they didnt give me any info except that they need more time to check case… worst people …
I’m Currently Going Thru a Claim As Of 2/11/19 Currently I’m sitting In Oxford Insurance.We have called at least 10 times This morning From 2 different stores.I have Video Proof Of Them Making Up Different Dates For Everything I’m recording …
This is thee worst insurance company I’ve ever dealt with my car has been totaled out for over a month and they want to Kno why was there so many miles put on my car in a year Carlos Cordero is a bullie he’s very disrespectful he wanted to …
Why even give this company 1 star? They are a nightmare to deal with and a fraud. Please, please stay away! We all need insurance, so save yourself the headache and go with a big company. They will take your money, but when you need them to pay you, they rescind your policy and leave you out to dry. STAY AWAY!!!!
Worst company I have dealt with they told me that would take my car out the tow yard n it’s been a week n they haven’t now I’m told i have to pay for it to take it out. When I was originally going to pay for it which was 317 now there charging $685. No communication what so ever with this company! I’m calling BBB!
This place is HORRIBLE they always have a nasty attitude. They don’t submit your claims when there supposed too. The supervisors attitudes are worst then the associates. They are ridiculous and they don’t inform you of all the information …
By far the worst company I have ever dealt with! They just want to take your money and when there’s an accident they don’t pay!!!! They barely answer calls and don’t respond to voicemail or emails. Terrible company!! U get what u pay for….remember that!! They are a cheap company for a reason
My car was hit by one of this company client on May 25, 2021 to this day August 7 I have not heard anything from this company about fixing my car they won’t even answer their phones
Was in an accident on the 1st of January and they giving me the run around lying about another car involved saying it’s a police report but they can’t seem to get it and they not answering calls or voicemails and if they do they say they gone call you back and never do
these people are scum bags, the people that get them for their insurance are most likely the same!!!! have contacted the bbb and illinois department of insurance with in 2 days of dealing with them, their insured hit me!! im hiring a …
Absolutely HORRIBLE!!! This company is a joke! If you get hit by someone who has them, good luck because they will not pay and turn around and tell you lies so they don’t have to pay!!! Anyone and everyone that has ever dealt with this …
This is a very bad company very bad communication skills very disrespectful take forever with the adjuster to come look at your car I don’t even know if they’re going to fix my car they’re are so many bad reviews but this company .. I got …
I have had an horrible time dealing with the company and have never had to deal with this type of service. They don’t answer calls, put you on hold only for an recorder to hang up on you and they don’t return calls. This company is …
No answers or call backs whenever I called, did not help me at all, no communication with the agents, I paid insurance for Almost a year for nothing. When I needed them they did nothing for me.
Every time I call I’m placed on hold or just get hanged up on. I’ve made a claim since August and nothing has been done for my car.
The absolute worst service ever! It’s been over 3 weeks since I submitted my claim for review. It is just now being approved!!! To make matters worse, the auto body shop that they sent me to cannot take my car in right away. Sooooo pissed off!!!!
They are horrible to work with won’t refund my money or work with you at all. I requested a manager and the employee hung up on me. Talro Insurnace is who I was under throught them. Never again will I do service with them.
Wish I wud hav read dis be4 I went with dem nasty terrible denied my claim cause of a ticket dat waz thrown out months before I started insurance wat dose dat hav to do with anything my car waz parked wen it waz hit i am finding me a lawyer …
Everything you read below is absolutely true. This is the worst car insurance. I’m heading to their headquarters soon to actually speak to someone because they don’t answer their phones.
Terrible insurance company, no one does any work other there. I have a suit against this company currently for a insurance settlement. Been 2 years and they stil failed to do their job of issuing check to me. The adjuster Carlos needs to b fires immedialty
The worse insurance company ever should definitely be out of business by now, but people have to learn the hard way like I did. Please don’t trust in this insurance company if you work hard for your money and don’t have any to throw away. Minus five stars ✨
The worst experience ever; damn girl even has a horrible attitude and lacks education. I highly recommend you stay away hopefully the Attorney General of Illinois can view all the complaints on Yelp, the BBB and this site. They need to shutdown this “BS” company. Beware the policy is sold by Insure on the Spot…
If I could rate them Zero Stars, I would. One of their clients T-Boned my car and is 100% at fault. They said they can’t process the claim until their client fills out the paperwork. Unfortunately it’s been a few weeks and their client …
This has been the worst customer service I have ever experienced. Claims Respresentative Antonio Hernandez and the Claims manager Ron Clark need to be removed. They are some bullies and out right disrespectful in the way they talk to you. …
I just don’t know where to begin with this insurance company. Giving them a 1 is being too generous. This is by far the worst I mean worst insurance company I have ever had. It’s no need of having full coverage because when u need to use the policy it takes weeks to months just to get a call back. I am beyond pissed😡😡😡😡😡😡🤬 …
Their customer ran a red light and accepted fault. UEG made me run around in circles for a 3 weeks and they are also playing games with their own customer. How can the government let such a scam openly exist.
I was hit by one of their insured and after two months of them delaying the process as much as possible, they finally offered me a check to replace my bumper, repaint the tail end of my trunk and remove the dents from the tailend as …
This is the worst insurance company I have ever been with! They will deny your claim for any reason they can possibly come up with and will give you the run around the entire time you are trying to file your claim. If you want to be …
PLEASE DO NOT GET THIS INSURANCE COMPANY!! DO NOT MAKE THE SAME MISTAKE AS I DID AND ALL THE OTHERS THAT MADE A NEGATIVE REVIEW TO THIS SHADY BUSINESS!! THEY WILL NOT BE ON YOUR SIDE!!! IT TOOK 5 1/2 MONTHS TO GET MY CAR BACK!!! GOT IN THE …
Hi everyone I’m a victim of this company as well we all have to do our part and shut this 😤place down .I just got off the phone with 2news chicago investigators and I will be going live to bring attention to this fraudulent company. Please …
United Equitable Insurance Company is one of the sorriest excuses for an insurance company that there is. They’re good about taking your money, but once you’re in an accident, they’ll cancel your policy and say that you misrepresented …
So I was involved in a hit and run, the police was called and I had a police report. They called me to get my statement then said I had to fill out some paper work so for 2 weeks straight they were saying they didn’t have my paper work on …
THIS PLACE IS TERRIBLE. THE ABSOLUTE WORST INSURANCE COMPANY I HBE EVER DEALT WITH, BY A MILE. …
Car collision happened on 6/6 . Still without a car or answer. You call and can never get through and the claims department is highly disrespectful! I will no longer do business with them once the vehicle has been fixed! I can’t explain how over this process I am !
This company is very terrible…. customer service sucks… my car sat in preferred auto body shop for 2wks before this company approve for damage to be repaired… united equitable referred preferred auto to repair in which they have …
This company deserves NEGATIVE STARS and a swift kick between the legs. I was enjoying my morning commute, sitting at a red light when some dumbass Uber driver insured by these scammers rear-ended me. I tried to file a claim on their …
Terrible, at best! I was hit by a vehicle insured with this company and once I faxed the initial information asked for, I was then told they needed all my medical records in addition to their B.S. form that duplicates the information …
They have ONE person taking calls for payments over the phone. The last time i called to make a payment i was waiting for over 40min, and then it kept redirecting my call back to the operator. Finally just when i thought my call was going …
Big fat zero! Its been 3 months since one of their clients hit me and totaled my car and I’m getting the run around I call them almost everyday and I won’t stop until they pay me! If they don’t pay up within the next few weeks I’m sueing …
THIS IS THE WORST INSURANCE COMPANY EVERRRR !!!!!
I got hit by a dude who has this crappy insurance, I made a claim on the next day and sent them the paper works within a week and they told me they are waiting …
How is this company even operating?!!! I filed a claim back in December of 2016 because one of their insured clients hit my car leaving it completely totaled it has been 8 months now and I haven’t received any type of compensation, I …
Have been waiting for a claim to be processed (car hit by equitable driver) for weeks. Just called again to check status and was told they are waiting on a form we never completed/sent. I have spoken with a service rep several times in last month, however, was never informed about this!
This insurance is garbage! You are literally only paying for a proof of insurance, don’t get into an accident because then it’s your problem. I reported a hit and run accident in the beginning of November and got my car back in mid …
This is one of the most horrible insurance companies I’ve ever dealt with. I had an accident with a person who was insured with them and the person was 100% at fault. They are making me pay 40% of the damages because their investigation …
This is the first time I’ve ever had to be thrown around just to get information about my car getting fixed. I had got into an accident feb 12, 2019 and the almost had my car for almost a month and they’re taking they’re sweet time just to …
If zero stars was an option that’s what it would be. UEI might literally be the worst insurance company in the world. Our accident took place in July 2017 and we did not receive payment until February 2018. My wife and I combined left close …
I want to give a negative billion stars if I could. This garbage company refused to issue the loss to my dad’s car for an accident that is not my dad’s fault. All of the police reports were sent in to them the next day,and it took them two …
This is one of the WORST Experience with a Insurance company I’ve ever Experienced!! My Claim has been IN Effect for over a year,I was hit by a uninsured Driver, I’ve been given every excuse imaginable why they haven’t fixed my Car, We all …
Worst insurance! Just another bad review….had an accident 4 months ago and they want to “investigate” other accidents i had in the past which makes no sense to the one i had now….and now they dropped me because i answered ONE thing …
DO NOT WASTE YOUR MONEY!!!!!!!!! Not even sure how companies like this are still in business. I just wasted my entire lunch break being put on hold and bounced around from person to person. They are denying me coverage due to a special …
Don’t ever get in an accident with someone insured by them. You will never get your car fixed. They never answer the phone or return the billion voicemails I left for them. Still waiting since April 2017 to get my car fixed. Guess I’ll have to consult a lawyer or the media and maybe someone will do their job!
This company is absolutely terrible, I would not recommend this insurance company. I had an accident in January, just to process the claim is painful. They do not really care unless you give them your money, and likewise, to get in touch …
My car was involved in an accident June 1st, 2016; 30 mins before my birthday June 2nd! Horrible! If I could rate this company it would be at NEGATIVE 100! Here it is September 15th, 2016 & my claim still isn’t closed. I would never in a …
Worst experience over the phone. Spoke to the claim adjustor Antonio Hernandez, tried to negotiate a subrogation matter. Did not want to hear any additional details. In a respectful matter asked to be transferred to his manager/ supervisor …
I have a hit and run situation the estimate for my vehicle is $492. I spoke with a rep and she explained to me is they pay half of the estimate. I have full coverage insurance on my vehicle my deductible is $500 so my estimate is under …
This insurance company are dirtbags just like their insured who hit me. I was going straight through an intersection and their insured was turning left (he had no arrow) and he turned anyway and sideswiped the whole side of my car. When the …
Do not ,I repeat do not get this insurance. I was in an accident where the other person was at fault I tried to go through my insurance company United equitable and they denied my claim because they saw a ride share sticker in the window, …
I am too still waiting since December 5th. I keep leaving messages and no call back. I called United Auto insurance who is my broker and they were told they are just waiting on the value of my car. My car is a 2017 Nissan Sentra how hard is …
If I could give zero stars I would. I’m echoing what everyone else has said in their reviews. Their insured hit my back passenger door while I was driving south bund on ashland as she was pulling out of a street parking space, clearly her …
Their insured hit my father’s car 4 months ago and they have done nothing to take care of the damages caused. This is the worst insurance company I have ever dealt with. They never answer the phone and I have left the adjuster (Ashley) many voicemails and have never recieved a call back. I am truly disappointed.
The worst insurance company ever!!!!! Only put a 1 to right this, I had full coverage and got into a accident and there was damage to the bumper .They won’t pay it because they said my girlfriend who lived with me on and off wasn’t on my …
If I could rate it at zero, I would. My car was damaged in a tornado three weeks ago and my car is still setting with the same damage that occurred in the tornado. The only process that is holding the process of it being fixed is the …
I am currently insured with them and they have TERRIBLE CUSTOMER SERVICE.! They Never Call back or return Emails I was in an Accident almost a Month ago and provided all the required documents, I have never missed a Payment and have Valid …
Worst company I ever seen. Had an accident with one of their customers, this freaking company did not fully investigate the process of an accident report. …
Terrible Insurance company, they did not contact me once to give updates on my claim. I constantly had to call them for a month to get updates, wish I could rate 0 stars
Worst company E V E R I have had to deal with. Anita needs to work on her customer service, you are being PAID to provide service to ME and everyone else. Her attitude needs to change, overall this insurance company needs to really step up on their work ethic. I hope Anita gets a new job or a new personality.
I was a former customer with them. Got into a little fender bender and sure enough these people decide to cancel my policy 6 months after the accident and refused to cover the accident. Sent a refund for my policy through mail again 6 …
I hope Illinois insuce department will take this people out of business. I left more then 10 messages and this people don’t return my calls. And when I called them they are very disrespectful and rude.. Please copy and past my message and …
I had comprehensive insurance and was involved in a hot and run at a tollway. The insurance company took no action, and we vehicle became non-operatable…. Would not recommend to anyone. Stay far away!!!
I would rather give ZERO STARS!!! I’ve waited over a month for my car sent every paper they delayed sending to me in the first place back to them. Just for them to tell me they are denying my claim for information they KNEW FROM THE START. …
If I had a star lower than one this would be my option! This is the MOST HORRIBLE insurance I have ever been with! Honestly I was better off riding around with no coverage. The people with this insurance company are unprofessional and there …
Terrible customer service provided at this location. The manager and also employees underneath her are awful. I’m changing policies immediately .
By far one of the most frustrating experiences in my life. Was involved in a car accident dec. 5th, 18. Due to the person who hit me not having car insurance i had to go through mine. I made my claim dec, 6th, 2018. Its currently jan. 22, …
This is the most unprofessional non emphatic uneducated people I have dealt wit ever in my life. They do not respond to phone calls, voice mails, emails. They took my money every month to tell me I am not covered when I had an accident. …
Considering the reviews already left, are you even surprised by mine? This company should be shut down immediately. Never will they answer your calls or respond to any messages you leave them. Useless customer service and they provide no …
AVOID!!! BAD BAD BAD!!! This company it’s a joke. Unprofessional will yell and swear at customers… it’s been almost 2 months and my vehicle is still not repaired. They towed it to a shop that was even a bigger joke my belongings have …
I normallly never leave reviews on things even if I’ve had a bad experience. But This has to be the worst insurance company anyone could ever do business with!! It took them 3 weeks to tow my car after my accident. I’ve called at least 40 …
This company is garbage. My son was in an accident in July, and they still haven’t paid the claim. They are claiming the sent paperwork 3 times and we haven’t received anything. Now they are stating that they closed the claim due to no response. I guess it is time to get a lawyer.
Horrible insurance agency i will be reporting them to the BBB. They move slow and they have a lot of loop pole so they don’t have to fix your car they just take your money and thats it oh yea don’t try to get in touch with your claims adjuster…… they don’t like to pick up the phone or call back this place should be shut down!!!
This company united Equitable insurance is so dirty company. Never pick phone,if they pick phone.than disconnect it.i met with accident on May 24/2021,no adjuster call me no supervisor call me back.no they pick up phone.they got estimates …
I wish I can give them less than 1 star. We got into an accident, a hit and run, and the police officer gave us the wrong report. So the customer service agent to me I had to get it amended. After getting it amended the claims adjuster …
Worst insurance company I have ever dealt with in my life. They do not answer the phone or return voice mails no matter what you do. One of their clients rear ended me, and even though their client admitted fault, they are denying the claim …
Got hit the other day by someone insured by them. Going to call them up today but after reading all these negative reviews im not looking forward to it at all. I had better get paid. We’ll see what happens…. …
**Do not… I repeat… DO NOT waste your money on this insurance co… They go above and beyond to attempt NOT to pay your claims. They literally ignore your emails and calls for Months until you have an attorney call.
(And I have the email proof for this statement)
*WARNING* DO NOT USE THIS INSURANCE COMPANY! I wish I could give them no stars. I had full coverage insurance and they still did not want to pay for damages to my car and I wasn’t at fault. I had to fight back and forth with them for …
Their client rear-ended me,. I figured cut and dried fault. Didn’t need hospital visit. Just wanted car repaired. 4 months later I call after not hearing from them and said claim was denied because their client didn’t fill out paperwork. …
This is honestly the worst company to have an insurance policy with. I got into a hit and run January 31st provided all of my paperwork it’s February 21st and no response from the company. Whenever I call you’re on hold for 20 minutes and …
If I could give them no stars I would. I have been trying to contact them for DAYS with no answer AT ALL. I sent over all of my paperwork for my claim, I have had to drive my car for about a month already with no headlight unable to get my …
LOUSY! This company is a SHAM. My vehicle was struck by their careless customer in March of this year, it is now July and this company has not updated me at all regarding my claim. No one ever picks up the phone. Probably operating out of a …
This has to be the worst experience I’ve ever encountered. I have been without my car for a month and a half because my claim is still “under review”. I’ve called everyone from the customer service reps, to the adjuster, to the adjuster’s …
THEE WORST CUSTOMER SERVICE I HAVE EVERY ENCOUNTERED IN MY ENTIRE LIFE! TERRIBLE! EVERYONE AND I DO MEAN EVERYOME I ENCOUNTERED WAS RUDE!!
This place is awful. One star because I can’t give zero or negative stars. It’s been months and my claim has not been resolved-I have not spoken to my adjuster ONCE. I have called over and over and left voicemails and she hasn’t gotten back …
If I could give them ZERO Stars I would!! The Worst Insurance Company Ever! I was in a bad car accident April 11. My car was completely totaled and I was really hurt smh this Insurance company deny my claim because they said I failed to …
This is THE WORST Insurance company EVER.
I got into an accident in September, got rear ended! They came and got my car on the 17th (first red flag) why do you have to come get my car and take it to a …
WORST INSURANCE COMPANY EVER, it’s incredibly impossible to get intouch with these folks, I’ve been calling for weeks straight everyday , leaving tons of messages trying to get in contact with someone about my claim, it’s now going a month …
I don’t understand how companies like this are still in business. Check their ranking and reviews. I was involved in a motor vehicle accident with one of their insureds bank in Aug of 2020. It’s now Feb 2, 2021 and they dare send me a …
Worst insurance ever! Get the run around response to get car fixed, too cheap to cover labor costs so car bounces from shop to shop, one month later the adjuster is still getting their $hit together. Incompetent customer service and fraudulent company
Working with my family lawyer now over this… Some Uber driving fool had this insurance and side swiped my girlfriend a whole 2 weeks ago. We have called a good 50 times, left 20 voicemails, a dozen emails and so much more. They ignore …
DO NOT PURCHASE THIS INSURANCE. This company is a scam. Had full coverage can’t talk to anyone about a claim. Business hours are suppose to be from 8am-4pm but it’s always closed. No updates, no adjusters. Insure on the spot use 3rd party insurance companies which are scams.. beware
THIS IS BY FAR THE WORST INSURANCE COMPANY EVER! My car was side swept saturday night on Oct 31st. Sunday morning, Nov. 1, when I saw my car, I immediately made a police report and filed a claim. TWO MONTHS it took for them to process. I …
I thought that the unprofessionalism this company displayed was personal against me because I constantly called to no avail about my claim and my property ( my vehicle) that they had in their possession. But I see that I’m not the only one …
Absolutely a terrible and not reputable company. I have been forced to file complaints against them via BBB. UEG will ‘snail mail’ all important and required documents instead of using email to slow down and add variables to the process. …
Worst insurance ever! They are very rude and should be closed asap. My car got hit by a drunk driver at 2am while my car was parked I was home sleeping. I had full coverage and they denied my claim because they said I was using my vehicle …
I wouldn’t call this a business, so it can’t even qualify for one star. I was in a car accident about 5 weeks ago to this day I call every single day, and everyone seems to be clueless about what is happening. Their so called “agents” are …
If I could give 0 stars I wouldn’t hesitate on doing so. Absolutely horrible service. Would not recommend to anyone. Been over a month since the accident I had, still haven’t been told anything about my car, they never pick up, horrible …
0 stars isn’t an option. Actually leaving this review after a Google search to see if it is actually a real insurance company…apparently yes and licensed. Buyer beware of you are insured with these folks, total scam. Dealing with a …
Horrible customer service when you call. It’s a different story every time you talk to the employees in this company. My car has been in the shop for about a week no with no update on this insurance company’s end. They’re quick to take your money but procrastinate when it’s actually time to put your insurance to use.
Do not get this company your car will never get fixed and they will give you the run around I had to hire an attorney to sue them
Worst insurance in Illinois they need to be shut down don’t waste your money or time with them
Horrible, my car was stolen, and this company said a had rental coverage, but not is only 8 dollars a day to for a rental, when I completely asked him did I have rental included and they said yes but now it’s under a different time or circumstance so I’m left without a car and steal nothing has been done Willie about my case
I got into a car accident on 6/25/21 while I had full coverage insurance with United equitable insurance. I filed a claim on 6/26/21 and the claim was not approved until 7/14/21. They only approved the claim for $2100 and left me to pay …
My car was hit around midnight by an idiot on 4 wheels while i was sleeping. He didn’t have insurance so i had to go through my own which is UEG. I was very nervous looking at all the 1 star reviews but I’m happy to say they approved my …
My car was totalled recently in a car accident on 3/11/2022. I have been with (insure on the spot) this insurance company for a year now. But when filing claims you will go threw UEI. They are not professional at all when it come down to …
Their client hit my car and I filed claim they don’t answer my call when they open they hang up immediately:) this is ridiculous. I am calling my attorney now because only lawyer can speaks in their language.
BEFORE TALKING TO ANY EMPLOYEE BEWARE THE LADIES ARE VERY RUDE! If you’re reading this do not go to with this insurance company. I got rear ended unfortunately but was hoping my insurance company could help me. That wasn’t the case even …
I have FULL COVERAGE accident was 8/11 filed claim 8/12 STILL have yet to hear from the lady handling my claim LAURA MARTINEZ after numerous calls voicemails emails NOTHING collision place says Friday 11/25 I can pick up my truck 3+ MONTHS …
Terrible insurance company if I could give them 0 stars I would. They don’t pay for damages and they don’t answer the phone. Almost everyone in the claim department is rude and the adjusters don’t ever answer their phones. Just terrible. Do not work with these people.
Terrible service I put a claim in a month ago and I’m still waiting on someone to give me an answer. Don’t waste your money. The workers are unprofessional, extremely slow, and do not pay attention to detail. This is by far the worst insurance company service that I’ve ever used. Never again.
If I could give anything less than a star, I would. My car got hit on July 4th by a drunk driver, who gave this companies insurance card as his insurance. Turns out, it was NOT his insurance. All we need is for a representative to give my …
Do not get this insurance I repeat do not get this insurance. All the reviews you’re reading below are true. I haven’t had my car in almost two months. Rude staff can’t ever get a hold of the adjuster. They keep asking me to re send documents. They never answer! They deserve to be sued and shut down!
Krystal Gomez, the Claims adjuster is a rude, uncaring, unhelpful, waster of time. Made me wait over 1 month and still no help after I was robbed by converter thieves. Waiting over a month for a police report, no proactive work to obtain …
I got into a fender bender in October 2021. And now as of august 2020 i have to go to court because they didnt do their end and didnt respond to the other insurance company. I wish i never got this insurance . You cant get a hold of them. I …
I was in an accident October 4 and they still have not paid my car. I called numerous of times and left messages for the adjuster and he never called back. They are very rude. I don’t recommend this insurance to anyone. I have never dealt with insurance companies like this. They are the worst!
Scam company. Didn’t want to pay at first. Paid me 2th for my car and the blue book value was 12 th. I was not allowed to speak to the claims adjuster or a manager. There is not complaints dept to write to or call. They held my car for 5 …
Absolutely horrible service! We were hit by their insured over 3 months ago and are still waiting to get repairs. The body shop warned we likely will not get all repairs covered by this company as they are horrible. Don’t even get me …