United Family Medicine is an independent, nonprofit provider of primary health care. We strive to meet the needs of all people, regardless of … See more
(Translated by Google) I always call this clinic and they never answer and it is not the first time this has happened to me, I am a person with many medical problems and I constantly need my medications and therefore I need to call them …
Most garbage place I’ve been to try calling them to get appointment they hung up the phone they are disrespect for patient unprofessional people I’m not recommend this place.
Been sitting waiting in this room for almost 1 hour while all the doctors and nurses are outside the room laughing like it’s a comedy show out there. Complete B.S.
I love how the doctors and nurses are except for the receptionist they are rude and have no simpathy at all every time I go there there is always a girl with her big attitude like she’s force to work there or something.
I love my doctor
Her name is Dawn Brother she help me a lot she really listen to me she tell it to me like it is she don’t sugar coat it that the best doctor i ever have
The faculty, residents and staff are committed to giving quality, compassionate care to a very diverse patient population and helping people find the resources they need.
Useless. Called them and they kept giving me excuses and pushing scheduling out. I’m sure it’s not on the part of the clinic itself, but the person I was talking to sounded like they barely cared throughout our conversations.
An amazing group of dedicated providers. This is an academic-style practice, training their own and pursuing the newest and most effective approaches, with a patient population from every part of the city. It’s the jewel of West 7th Street. I’m proud and glad that I go to United Family Medicine.
Been coming here since I’ve been born. Staff are very professional and reliable. The newly renovated facilities are great. Not one bad thing to say about this medical office!
Who ever Jonathan is that answers the phone is a rude person, ill never come back to this smelly place again! Doctor Tegan prescribe my son a medications that my insurance didnt cover, and claimed that was the only medication that would treat my sons condition which was false according to the pharmacist.
This has been our family clinic for years. They are experienced, professional, and compassionate. Ive seen several providers (Dr. Rumsey, Smith-Christensen, Inohue, Guthrie, Giffen, Ali, and a few others) and never had an issue. Id HIGHLY recommend this clinic.
I like the place a lot… I can be seen plus my kids plus they have staff there you can use to help with insurance or lack there of. Super kind and usually can get you seen that day.
Never met so many doctors that are so Incompetent in one location. Even basic things like scheduling and where to send prescriptions is ovoverwhelming for them. I still dont have my scripts from.last week.they sent to some location I have …
I called three weeks ago to set up an appointment. The man that answered the phone said that he will check with the Nurse Practioner that I generally see regarding her schedule. I have not heard back from the anyone at this clinic. …
I’ve been going here for a long time. My experiences with the staff have been friendly, courteous and above all so helpful. They are always so compassionate with me, and always listen to what I have to say. They listen!
If I could give negative stars I would. Another patient’s lab information was stapled to my paperwork. When I calmly reported this to reception I was treated like a criminal who had STOLEN it , though it was clearly a staff error. To what …
DO NOT COME HERE! NO STARS.
This place is completely inconsiderate with your time and illness demands. I am currently 4 months pregnant and they made me wait 45 Minutes (This wasn’t the …
Called twice to ask about their sliding fee scale program there. Was connected to the same person there twice. Left a voice mail twice and was never called back. They don’t need the business I guess.
I would like to say this was the best doctors office service I have ever received in my life BY FAR! There was VERY minimal waiting time and the office was very easy to navigate with its big well placed signs. It being my first visit I …
This place is a very loving and we’ll coordinated place. I was referred here after finding out we were expecting. It was the best decision we could make. I met Dr. Bezek and she was so compassionate and knowledgeable. I knew I wanted her to …
Had the most horrid time trying to make sense of my bill after visiting the clinic for an annual physical. Preventative care on insurance plans are mostly 100% covered but somehow United Family Medicine decides what’s preventative and …
Dr. Bennidict, Danielle and Tina was the professional team that assisted me today. Regular check up. I want them to know that I appreciate each of these girls. Thank you for everything. Every stage up until I saw my Doctor and after, my experience (like always) was very helpful and warming. Thank you.
Honestly all the important staff just seem incompetent. The lesser staff like billing and scheduling are polite but have misheduled me multiple times. It seems like every appointment is just doing the routine with as little thought as …
This clinic has a heart of gold and a high level of medical and cultural competence. Every time I come here I get the feeling that I matter and will be heard and that my doctor (Dr. Mercer) is on top of things. OK sometimes the wait is …
Been going here all my life and they always have been great, up until now! I’ve gotten no call or letter abt my results, I had to call multiple times just to get my results. Had to call multiple times for them to send out my prescription. …
I like this place, I like my doctor, but wait times are ABSURD! The phone system hasn’t been updated since October of 2021, so it’s a miserable experience to call here. PLEASE do something about this!
Call times are absurdly long. I have called back many times hoping to get through to make appointments or talk to a nurse. Nurses line had some not so friendly nurses and if you want to use my chart to schedule forget about it. My chart …
My first time coming to this clinic and all I can say is that it’s the BEST clinic I have found in over a very long long time. Doctors and residents are very professional at there work, they really care about your health and what is best …
I was looking for a primary care physician in St. Paul and I had the most wonderful experience feeling like I was actually listened to and understood by a doctor for the first time in a long time. While in the appointment, my doctor offered …
Im 47 yrs old. I have never been treated so well as i have been at this clinic. Every provider ive seen here has gone above and beyond for me. From therapy for mental health to my primary Dr Carlson. Amazing care. Ive never had a Dr call me …
I tried to stick with them but cant do it anymore. They never answer the phone, hold times are ridiculous, and its obvious that the workers hate their job. Im finally switching to the new clinic where all the long time doctors and staff …
I made an appointment for 9:15 ,when I got there the rude man at the front desk said me and another woman of color had to put on a mask, yet there were other people in the office without a mask then he tells me the person that took my …
I have been seeing Jessica Jandric at this clinic for years! I really like her and feel she truly is concerned about my health. I highly recommend her! However, the clinic has no customer service skills, they NEVER answer the phone no …
I’ve decided to change the rate to 3 . The doctors here are good . This isn’t the place if you need to see a psychiatrist for medication management . The new psychiatrist doesn’t even know how long I’ve been on my meds when he has full …
The waiting here is like going to the DMV it’s crazy lol but I had to change my 3 stars to only 2 stars, most of the doctors here do know what they’re talking about, but there are some doctors here also that want to keep you doped up with …
Dr. Scott Tongen is disrespectful. [ [not be using him as my primary anymore. I’ve seen him twice and the first visit started bad but ended good, so I thought I would use him for my follow up after a surgery. My experience with him ws …
I was once a patient here since 2014. On April 27 and May 18 I had two telehealth therapy appointments through Emily Schmidt (who I have no issues with-she was wonderful!). I was informed by my health insurance, Medica (whom I diligently …
(Translated by Google) I always call this clinic and they never answer and it is not the first time this has happened to me, I am a person with many medical problems and I constantly need my medications and therefore I need to call them …
Very professional
Attention is very good
Very h
Caring Doctors, love this clinic.
Very warm friendly and caring.
This is my favorite Clinic nice good people
Love this place. Everyone is very nice. Clean and very helpful.
The worst place we come her before 15 min appointments time but still waiting more than 1hr …. Never ever come here
This is a great clinic.
These folks are FANTASTIC! They are super accommodating, friendly, and pretty enthusiastic about helping people.
Most garbage place I’ve been to try calling them to get appointment they hung up the phone they are disrespect for patient unprofessional people I’m not recommend this place.
Most garbage place I’ve been to. Try calling them, unless you call the doctor’s line they won’t even answer!
I’ve been going there for years. Great doctors
Very friendly……they do great work……
Wonderful staff… Doctors that take their time with me & genuinely care.
Trying to call office is not a holiday today but it says it’s closed.
Been sitting waiting in this room for almost 1 hour while all the doctors and nurses are outside the room laughing like it’s a comedy show out there. Complete B.S.
All the stuff and providers are very nice
Good Place. Friendly staff. They know their stuff. So many things here that you can get taken care of in one place. Very convenient!!
My children come here for their check ups and they have a great doctor me and my wife have been bringing them here since they were born
I love this clinic wait is long some nurse’s are rude but most doctor’s are really good
I have never had a bad experience here and I’m treated for several different things from Dental to Mental Health they do a great job
I love how the doctors and nurses are except for the receptionist they are rude and have no simpathy at all every time I go there there is always a girl with her big attitude like she’s force to work there or something.
Been with this clinic since they were in their old building. Great staff, they take the time to answer questions and explain their thought process.
I love my doctor
Her name is Dawn Brother she help me a lot she really listen to me she tell it to me like it is she don’t sugar coat it that the best doctor i ever have
I don’t recommend this place for first time kids.
My regular clinic.. I love my doctors and the care team that works here! Simply the best!
They canceled my appointment twice. First one, they forget to reschedule then after I got it rescheduled they canceled again.
The faculty, residents and staff are committed to giving quality, compassionate care to a very diverse patient population and helping people find the resources they need.
Very Bad customer service! The lady on the phone hung up on me.
Useless. Called them and they kept giving me excuses and pushing scheduling out. I’m sure it’s not on the part of the clinic itself, but the person I was talking to sounded like they barely cared throughout our conversations.
This clinic has very poor customer service and very old systems. They couldn’t even send an email confirmation for my appt.
Difficult and rude. Not able to facilitate what I requested. Told me that there are plenty of other clinics I can call then hung up on me. Nice!
They were amazing when I had no insurance and continue to be so while I have insurance. I never feel dismissed.
An amazing group of dedicated providers. This is an academic-style practice, training their own and pursuing the newest and most effective approaches, with a patient population from every part of the city. It’s the jewel of West 7th Street. I’m proud and glad that I go to United Family Medicine.
Been coming here since I’ve been born. Staff are very professional and reliable. The newly renovated facilities are great. Not one bad thing to say about this medical office!
Who ever Jonathan is that answers the phone is a rude person, ill never come back to this smelly place again! Doctor Tegan prescribe my son a medications that my insurance didnt cover, and claimed that was the only medication that would treat my sons condition which was false according to the pharmacist.
This has been our family clinic for years. They are experienced, professional, and compassionate. Ive seen several providers (Dr. Rumsey, Smith-Christensen, Inohue, Guthrie, Giffen, Ali, and a few others) and never had an issue. Id HIGHLY recommend this clinic.
I like the place a lot… I can be seen plus my kids plus they have staff there you can use to help with insurance or lack there of. Super kind and usually can get you seen that day.
Never met so many doctors that are so Incompetent in one location. Even basic things like scheduling and where to send prescriptions is ovoverwhelming for them. I still dont have my scripts from.last week.they sent to some location I have …
I called three weeks ago to set up an appointment. The man that answered the phone said that he will check with the Nurse Practioner that I generally see regarding her schedule. I have not heard back from the anyone at this clinic. …
I’ve been going here for a long time. My experiences with the staff have been friendly, courteous and above all so helpful. They are always so compassionate with me, and always listen to what I have to say. They listen!
If I could give negative stars I would. Another patient’s lab information was stapled to my paperwork. When I calmly reported this to reception I was treated like a criminal who had STOLEN it , though it was clearly a staff error. To what …
DO NOT COME HERE! NO STARS.
This place is completely inconsiderate with your time and illness demands. I am currently 4 months pregnant and they made me wait 45 Minutes (This wasn’t the …
Called twice to ask about their sliding fee scale program there. Was connected to the same person there twice. Left a voice mail twice and was never called back. They don’t need the business I guess.
Letter I wrote to the Villager that was never published and is a warning to others on how physicals are now billed. …
Very Rude, irresponsible staff wouldn’t recommend. Muhammed the nurse is not a responsible employee.
I would like to say this was the best doctors office service I have ever received in my life BY FAR! There was VERY minimal waiting time and the office was very easy to navigate with its big well placed signs. It being my first visit I …
This place is a very loving and we’ll coordinated place. I was referred here after finding out we were expecting. It was the best decision we could make. I met Dr. Bezek and she was so compassionate and knowledgeable. I knew I wanted her to …
Had the most horrid time trying to make sense of my bill after visiting the clinic for an annual physical. Preventative care on insurance plans are mostly 100% covered but somehow United Family Medicine decides what’s preventative and …
Dr. Bennidict, Danielle and Tina was the professional team that assisted me today. Regular check up. I want them to know that I appreciate each of these girls. Thank you for everything. Every stage up until I saw my Doctor and after, my experience (like always) was very helpful and warming. Thank you.
Honestly all the important staff just seem incompetent. The lesser staff like billing and scheduling are polite but have misheduled me multiple times. It seems like every appointment is just doing the routine with as little thought as …
This clinic has a heart of gold and a high level of medical and cultural competence. Every time I come here I get the feeling that I matter and will be heard and that my doctor (Dr. Mercer) is on top of things. OK sometimes the wait is …
Been going here all my life and they always have been great, up until now! I’ve gotten no call or letter abt my results, I had to call multiple times just to get my results. Had to call multiple times for them to send out my prescription. …
I like this place, I like my doctor, but wait times are ABSURD! The phone system hasn’t been updated since October of 2021, so it’s a miserable experience to call here. PLEASE do something about this!
Call times are absurdly long. I have called back many times hoping to get through to make appointments or talk to a nurse. Nurses line had some not so friendly nurses and if you want to use my chart to schedule forget about it. My chart …
My first time coming to this clinic and all I can say is that it’s the BEST clinic I have found in over a very long long time. Doctors and residents are very professional at there work, they really care about your health and what is best …
I was looking for a primary care physician in St. Paul and I had the most wonderful experience feeling like I was actually listened to and understood by a doctor for the first time in a long time. While in the appointment, my doctor offered …
Dr macken is the best! Great location friendly very helpful staff. Love this place!
Im 47 yrs old. I have never been treated so well as i have been at this clinic. Every provider ive seen here has gone above and beyond for me. From therapy for mental health to my primary Dr Carlson. Amazing care. Ive never had a Dr call me …
I tried to stick with them but cant do it anymore. They never answer the phone, hold times are ridiculous, and its obvious that the workers hate their job. Im finally switching to the new clinic where all the long time doctors and staff …
I made an appointment for 9:15 ,when I got there the rude man at the front desk said me and another woman of color had to put on a mask, yet there were other people in the office without a mask then he tells me the person that took my …
Ya like jazz?
I have been seeing Jessica Jandric at this clinic for years! I really like her and feel she truly is concerned about my health. I highly recommend her! However, the clinic has no customer service skills, they NEVER answer the phone no …
I’ve decided to change the rate to 3 . The doctors here are good . This isn’t the place if you need to see a psychiatrist for medication management . The new psychiatrist doesn’t even know how long I’ve been on my meds when he has full …
The waiting here is like going to the DMV it’s crazy lol but I had to change my 3 stars to only 2 stars, most of the doctors here do know what they’re talking about, but there are some doctors here also that want to keep you doped up with …
Dr. Scott Tongen is disrespectful. [ [not be using him as my primary anymore. I’ve seen him twice and the first visit started bad but ended good, so I thought I would use him for my follow up after a surgery. My experience with him ws …
I was once a patient here since 2014. On April 27 and May 18 I had two telehealth therapy appointments through Emily Schmidt (who I have no issues with-she was wonderful!). I was informed by my health insurance, Medica (whom I diligently …