(Translated by Google) Thank you very much to this company for its fabulous service and especially to Miss Ani Becerra for her work that does it very well thank you very much …
(Translated by Google) I want to thank this company for their good work and I especially support Miss Ani Becerra and Mr. Dave Williams, many thanks and blessings …
(Translated by Google) I am very grateful for this company and for its excellent work, it is the best and I congratulate Miss Ani Becerra for her very good work, a thousand thanks …
(Translated by Google) I am grateful to this insurance corporation and satisfied with its work and especially thank Ani Becerra for providing her excellent services. …
(Translated by Google) My experience with United insurance group was pleasant. I worked with Ani and she made the process easy, she was professional and her attention was good. …
(Translated by Google) Thanks to Mr. Tyler J. Child, his work is done efficiently and with an excellent service attitude, he was always attentive to my claim and with super fast responses. …
(Translated by Google) In my personal experience I am very grateful and I feel supported by the insurer and especially grateful to Ani Becerra who is the girl who is helping me with a claim; She is a very attentive, kind, professional and …
(Translated by Google) I am very satisfied with the work they did, from the first call to solve my problem they were very kind and professional.
Ani did an excellent job, she was always on the lookout for my case, the process …
These folks went above and beyond in making sure my recent disaster was handled quickly and accurately. And so nice to have referrals that can be counted upon.
I’m disappointed by the service. Over the weekend, service is unavailable and customer need to call weekdays within business hours, what if we need service over weekends. I faced this issue as of March 15, 2019.
I have a problem with insurance. I can’t call because I’m in Brazil, I submitted a claim but they don’t answer my email. Is there any email that I can talk about?
This company is horrible especially Rusty he lies and lies just to save the company a couple bucks. You can tell from other reviews they are doing people wrong.
Bad customer service ,
My policy cover car rental , and towing, I call Saturday night because , my car get a mechanical problem , and ask them for the towing and to send me one …
Don’t use their recommended glass company, When I asked to use someone else they were very unprofessional about it. Should be our choice not yours! Simply bad business!
Jason A. Randall
took very good care of me ,and answer all my questions that I need.during this stressful time, he remained patient thank you for you help speaks well of the employee..;)
I’ve been with this organization for a fews years now, they have processed 4 clams for me. I find they to do things in a timely manner and they customer service took good care of me.
I had a great experience. Thanks Anisela for all the help today. You answered every question I had. I appreciate you and United insurance group for helping me.
During the course of dealing with the claim of a car accident i was helped by an agent named Daniel Braithwaite who was super responsive professional and kind during the process honestly i couldn’t have been helped by a nicer guy.
I applied for a job there, and went for a interview. The staff is wonderful, the atmosphere is great. Guess what, I got the job. Excited to work there.
I had a great experience with you guys Daniel and Jordan were great to work with. They helped me through the whole process and made sure that I was taken care of.
Don’t expect the adjusters to return your calls even during office hours. The adjuster Andrew that I worked with would only call on his time and never answer calls or return messages day of.
They just sent me a letter explaining my new LOWER rate and the way they worded it (AND the lower price, LOL) made me feel like a very appreciated customer!
Amazing insurance company, on top of repairs, no hassle just got the car fixed correctly the way it should be Thanks Jordan T. Fields, and the rest of the team.
the montly payment is good but when I had an accident they take forever to pay you. they say they have everything ready but then they always need something else. its been almost 3 months and I haven’t recieved anything yet. I had to hire an attorny.
I want to recommend and thank Jake Simons for all of his help settling a very difficult claim for my daughter with no police report and his client stating that he was not in an accident although my daughter had all of his information …
I have been using UIG for almost 10 Years. We have our auto, home, and umbrella policies through them. They have always been personable and fair. . I recommend them to ALL of my family and friends.
Awesome company through and through! Not many companies will take the time to really understand the insurance needs of their clients. That is the norm at UU. Their rates are also very affordable. Thanks UU! Happy customer.
Jake Haggerty is the best, he went above and beyond to help with stressful situation with another insurance company, And kept in contact with us till the situation was resolved. Highly recommended
United Insurance Group doing the best to solve claims also the people helping you with claim are fantastic spoken spanish language and so professionally and kind and always taking care of you they ahead of any injury calling you explain the …
United Insurance group and the agent Daniel, has helped me in different opportunities now and all I have to say is that they turned a bad situation into a satisfactory response. Highly recommended.
Wow, just wow, my 2017 winter accident still is not taken care of yet, i call and call leave messages and almost never do i get a call back, i am on my second representative now simce the last one quite and he did not do anything evem …
A company truck hit the little car I owned for 8 years. United Insurance was quick to help me out, get me a rental car, and explain everything going on, as well as what steps were needed to get everything done and out of the way.
This company debited my account after being told I canceled my insurance policy with them. After over 3 weeks they still have not issued a refund. They refuse to answer my calls or call me back. …
Fantastic Company, readily replies to enquiries, pays claims promptly, customer service and claims department are well staffed with trained pleasant people. Rates are competitive. Much better than dealing with one of the big continental companies,
Jake was extremely kind and helpful through the whole process. He was quick to answer any questions we had and made it super easy for us. Thanks again!
I have multi cars four total, 1 is for minor daughter 1 is for recreation 1 is for cruising 1 is for more than 1 passenger when i added daughter and vehicle it nearly doubled rates then this week it increased 50% because i have more …
Worst. Insurance. Company. Ever. Stay away from Tim Loomis. He deceived my fiancé and myself as new homebuyers. Kept promising us “discounts” that never happened. They covered their tracks when things got sketchy, and overcharged us for 6 …
I hit a curb in a new Tesla, broke a control arm. The repair costs were INSANE. Tesla has really got to figure their repair process out and allow more shops to work on their cars. Regardless, Jordan was my claims rep. She was fantastic. …
Wish I had read all the negative reviews before doing business with this company! They are definitely just in business for money, and take no pride in their work. …
I’m not even insured here and I’ve had th worst experience. One of their insured HIT ME. When I got in contact and they told me someone would reach out to me in 24 hours, didn’t get a call back until 2 days later. I was in the middle of an …
I don’t usually leave reviews, and I don’t believe in piling on. However, these guys are so bad, and the way they treated my older parents was so horrible that I felt it merited my leaving this comment. …
We had home owners insurance with these guys, we made a claim for sewer pipes, that cost $2500.00 they paid $1000.00 of it. then cancelled the policy, and we had to fight to get them to pay the amount they did. Save your money and go with a company that will follow through.
Someone hit my brand new car 🙁 i was freaking out! I called United insurance and Jake(not from statefarm)Haggerty, was absolutely amazing! He helped me feel better and assured me it would be taken care of and it was! it was an easy, fast …
My claims agent, Mike Koplin, provided excellent service. His assistance was both timely and thorough. I was pleased with the service provided by UIG on my home owners claim.
i think i made a new best freind and his name is george gonzales, he treated me like i was family to get my claim processed with no B.S. or red-tape, if i could give the man 6 stars i would. Thanks again george
Horrible company they will not pay claims on vehicles insured through them. They will do whatever possible to get out of paying. Worst people on the earth. Rusty the insurance adjuster is the biggest liar and totally a scammer. I filed a …
We recently had to file a claim to repair some water damage. The claims process was simple and our claims specialist (Dan Shepherd) was timely and professional. My only gripe is that our premium is going up quite a bit at renewal.
They were responsive and helpful on my recent claim. Not thrilled my accident was deemed an “at fault” scenario because it wasn’t, but all insurance companies are like that. All in all the rates are good and they helped me out when I had my claim.
Alisha was the best to work with. She is friendly, compassionate, and really tries to make things right. Getting in a car accident is never fun but Alisha took as much hassle as she could out of the ordeal.
I gave United Insurance a 5 rating even though I was on the other side and had one of their customers hit me.The claim was fair and offered a rental no problem.Heads up to Alisha in claims for being professional and pleasant working with on this claim.
Every single time I called within the last 4 months, the lady I talk too (which sounds like the same person EVERY time) sounds rude & lazy. I called to see if they could fax my policy to my bank, because I am not sure how to do that, nor …
Our adjuster Ryan Lang was very helpful, understanding and professional. He listened to what happened and what was wrong with our house after a storm came through and damaged our house. He was always on time, patient and took care of us from beginning to end. Thank you Ryan for serving your customers so well!
Nancy has been the one helping me with this and she has been extremely helpful and prompt if she misses my call she calls back very quickly. she also provided me with all of the other insurance company’s info and claim number for me which was very helpful.
Ryan, has been extremely responsive, and detailed in his work, definitely the best claims adjuster I have worked with. It’s refreshing to work with someone with his work ethics! …
Ani was such a great help with my claim. She walked me thru the process and was available when ever I needed her. The process has been smooth. Thanks so much Liberty Torres
We worked with Ani at United Insurance Group and she was a consummate professional and I was treated more than fairly. I wish all insurance company’s worked this way. Thanks for a great experience Ani.
Andre
I had a leak that ruined my wood floor. United’s service was very fast and thorough. Ryan was super helpful and friendly. He listened to my concerns and made sure my concerns were addressed.
The initial phone call to get ahold of these guys is difficult but it could just be the number that I was given on the accident report form. Once I got talking to them they were very easy to work with and super professional and accommodating of my work schedule. 👍👍 2 thumbs up …
Re: George Gonzalez Claim Adjuster
I am writing this letter in behalf of my mother Mrs. Consuelo Flores and I to express our gratitude to one of your most valuable agents – George Gonzalez for …
After an accident with one of their clients at fault they have successfully avoided any contact for three weeks. If messages are left they are ignored. If you are at all concerned with customer service and doing the right thing do not ever get insurance through United Insurance Group
We had a back up in our floor drain. We worked with Travis. He was very professional, understanding and helpful. It’s a stressful situation and he never made us feel lost in the process. We appreciated the fast response and clear direction on how to solve the problems we had.
On my way to work a guy in a truck with a hitch backed into my car. We exchanged insurance info and I was connected with Jane. She was amazing!. Made the whole experience so much less stressful. Thank you again
the best insurance company i have ever seen, i will defiantly get this insurance for my car after i have seen the way they handled my claim. my adjuster was Rusty Powell and he is truly the top professional , responsive and hard working person
So disappointed. Signed up in March they would not allow me to pay my premium in full for the year only six month. Got new Bill for next six month and insurance premium has increased. Mind you I have had no accidents or claims with them …
Was involved in an accident with one of United insured. They were very quick to be in touch following up on estimates and making arrangements for rental car. Appreciate the professional and responsiveness.
I was recently in my FIRST accident and had zero idea how to go about the process. I have been blessed to have such an amazing individual help me… Jake S THANK YOU! You have helped me through this process not only with your knowledge and …
The consultant that help me Ani was very helpful, professional and very nice. She answered all my questions and concerns. Excellent work and service from my Insurance. Keep up the good Job.
After getting my car broken into I was very upset an frustrated on what to do next. I called my insurance and talked with Jake Haggerty and he helped me further out what to do next. After only one day all my stuff was set up and taken care of to be fixed. I am very great full for all his help and how much he has done for me.
The United Insurance Group is the WORST insurance company to work with if you’ve been in an accident with someone they insure. Last year, yes, LAST YEAR, a man insured with United Insurance Group rear-ended me on the freeway. He totaled my …
Jake Haggerty was a great help to us! Very responsive and patient.
He made sure to help us find a solution that was in our best interest and was always available and quick to respond!
Shifty employees devoid of standards and ethics. The company itself is the epitome of what is wrong with this country. Their only purpose is to make money and save money no matter how sketchy the reasoning. Rarely return phone calls and …
Chris was more than helpful and made sure we were taken care of after a sewer backup. He made sure that things were done in a timely manner. I really appreciated his help.
Recently had a major flood at my home. Ryan Lang was very professional and explained everything to me. He took the time to make sure I knew how the process worked. It was all overwhelming and he was very patient with my concerns. Being a …
I had the pleasure of speaking with Ani this afternoon. She was very supportive and was able to give valuable insight on the options available to me. I have NEVER had such an enjoyable conversation when dealing with claims as these are not fun to deal with. ANI THANK YOU FOR ALL THE HELP, YOU’RE AMAZING.
It was sure a great experience working with your claims adj. My car was hit by one of your insured and your adjuster (Alisha) took care of everything. It was all taken care so fast. Pleasure to work with. Thank You Linda Charbonneau
I have worked with United Adjusters on many claims over the years and am here to tell you, they are some of the very best in the state! Always looking to do right by their customers, to the best of their ability. A great group of people!!
Had to submit my first accident claim and the customer service I received made the process much easier. Nancy Judd was extremely responsive and was able to assist with whatever questions I had. This allowed the process to run smooth and got the help I needed.
Insurance representive was very helpful. I was able to get help with my vehicle, paid for and repaired. The accident was done by a person who had this insurance. This insurance company was able to handle business and were professional. …
Getting in a accident is horrible and terrifying but Dana and Jordan helped so much. They both made it easy and hassle free from start to finish. They were both great and a pleasureto work with. As they were both responsive and knowledgeable about the questions I asked.
Great experience with Alisha who handled my case. They were quickly on top of the claim and didn’t make me go to unknow sketchy cheap body shops. The shop did a great job fixing my car and United handled it very well
I really appreciate Jed, & his wonderful service. He allowed me to go to a service shop that I knew & trusted – he communicated the process & took care of everything I needed. Jed was so patient in answering my questions (I had a lot of them) & was very knowledgeable. I can’t thank United Insurance enough for all their help.
These people are amazing, got in a accident and totaled my car, and Daniel and Jordan were so quick to help and easy to work with! This was my first time ever going through this and they made it as painless as possible and were so speedy!! 10/10 would recommend them for all car insurance needs!!!
What a year! Between the earthquakes and the windstorm my home has taken a beating. Ryan Lang, one of my adjustors (I have a weird dual policy) made this mess easy for me and kept things calm. Ryan was on top of things, flexible and treated …
I got into an accident with one of their clients at fault on a Friday evening and because it was the weekend I couldn’t get in touch with anyone. The following Monday I called to file a claim and my call would only get passed around to …
I had just purchased a brand new car (to me) and within the first two weeks I hit a deer (or the deer hit me)! United got it in the shop really quickly, took care of towing fees, and kept me updated in the process. The repair costs were …
Mike Koplin helped me through a twisting and winding road of getting to the root of insurance claim monies that we lost track of in a sea of bids and contractors. After some investigation, Mike contacted accounting, got to the bottom of …
WHAT a disappointment! From the first time I spoke with them. Tried to get a claim started after being hit by one of their customers. All I got was negative response to the point of getting told to file a claim with my insurance company and …
My wife has the policy with United. This is a great insurance company. With our recent claim everything went so smooth it was like it never happened. We have been with then for a couple years and it is nice to see that the service remains …
Usually insurance tries to mess with you. Not this time. I’ve got a bunch of policies. Experienced investor. This is my only outlier policy, so I wasn’t sure what would happen. Hail damage in Utah. Claims adjuster was Travis Romney. …
I worked with Ani Becerra on a claim for a mutual customer and she was so helpful every time I had a question regarding the claim. Very fast responses and wanted what’s best for all parties. 10/10 Satisfaction with United Insurance Group. Thank you!
United has been excellent as our home owners insurance provider. Our agent Ryan is awesome and took great care of us and was an awesome resource. Very happy to have them looking out for us.
Such a great experience working with Jennifer and United! I received prompt resolutions to my situation and was given wonderful guidance and direction through the process of a claim.
Jeremiah Hawks with United’s claims department is Awesome! He responds quickly, treats clients with respect, and is understanding. He is also knowledgeable in policy language. Having a good claims adjustor makes all the difference when having to go through life’s “repairs”
I work with Shay Lynn and she did an excellent job while my car was in the shop. She returned my calls and emails quickly and the process was easy. Did a great job.
I had a very pleasant experience with United insurance and claims representative Ani she made the process easy and explained in detail the steps that were to follow she was very attentive and made sure i understood all my options moving …
The team at United Insurance Group team were wonderful! They were prompt and fair taking care of my claim. They were delightful to deal with and I was very appreciative of their professionalism and kindness.
Thanks again, J. Miller
I am currently a patron of this company but am looking for another to insure my vehicle..
We have used them for almost 2 years and dont miss payments however somehow our rate has gone up by 10 dollars. Not much of an increase but the rate should go DOWN not UP!
I got hit from behind by a client of United Insurance Group. Having never been in an accident before, I didn’t know what to expect from the process. Jake Haggerty was phenomenal. He discussed the situation with me, and after speaking with …
Dana Anquoe was extremely friendly, helpful, and responsive. Answered all of my questions and helped me through the process (this was my first accident of any kind). She always responded back to me in a short amount of time and made the process, overall, painless. She is great!
They took such good care of me after my accident. I was grateful for how sensitive they were to my situation and how quick they were to get me back on the road again. I’ve never worked with a kinder agent (Alisha Beckstrom) either. I couldn’t be happier with the service they provided!!
Jake S. was great. My medical care took a little longer than expected after the accident but Jake continued to check up on me and once it was time to settle, he was very professional and efficient. He offered a fair settlement and wasn’t pushy.
Chris S called me the morning after filing a claim and came out immediately to take pictures and was very patient in explaining the process of coordinating insurances (I have an HOA). He went above and beyond in every capacity and even …
After the accident happened the other driver took off without giving me any of their information. I had given mine. This made me very nervous about what might happen. But Shaelynn took everything upon herself, things I felt like I would of …
I wanted to take the time to write this review to thank Ani Becerra, who walked through every step of my claim. I’m insured with a different insurance agency, but after the amazing service I will be looking into united. Thank you Ani for the patience and kindness.
I worked with Jake Haggerty with a hit and run claim . He got a hold of me same day and was able to get a estimate on my car the next day. car was fixed in a week . was very satisfied with the customer service part of the job and willingness to want to make sure all my questions were answered .
We all know getting hit and having to take your car to the body shop is not the highlight of your life….I have to say that I had a great experience with the agent at United Insurance Group. She was kind, fast and knowledgeable. Once my …
I called Tuesday afternoon with a just discovered water damage claim. The adjuster called me back and said he would be at my home, Wednesday morning with a contractor between 10 and 11 am. They arrived minutes before 10am. The adjustor …
I’m grateful for United Insurance Group during the horrible wind storm we all experienced in Sept this year. I had some extensive damage done to my roof to where I needed a new one. Mike, one of the adjusters helped me throughout the whole process and was a pleasure to work with. I’m grateful to be with United Insurance Group!
Chris was amazing to work with on our claim. He was thorough, prompt, and professional. We appreciated his attention to every detail. We have been pleased with our experience with United Insurance.
A major windstorm caused severe roof damage to several properties including our’s. Jeremiah Hawkes was our claims adjuster who went above and beyond the call of duty and exceeded our expectations. Normally in a situation like this with a …
I had a claim dealing with my personal items being stolen. My agent Mr. Lang was understanding, compassionate, informative, and just over all helpful. I would recommend him any day of the week to handle your case. Thank you for your hard work, and help in my time of need.
My little mom car (Toyota Yaris) was in an accident with one of the drivers covered by United Insurance Group. After information was exchanged, I called them and start the claim. Super simple process with even better results. Jake Haggerty …
I got into accident recently and was really surprised how responsive this insurance company was. In the past when I’ve dealt with insurance companies I’m constantly calling and trying to get someone to help me but with this company it was …
I filed a claim for my damaged roof and gutters and my adjuster, Mike Koplin, was extremely helpful in guiding me through the claims process. He was very responsive and helpful. He either picked up every time I called, or responded back to me same day. He fully answered my many questions. Thanks for all your help!
Our claim for smoke damage with United was handled both professionally and kindly. We felt well cared for from first to last. Our adjuster, Mike Koplin, came the morning after the incident to meet with us and stayed in close touch with us …
My daughter was rear-ended at a stop light and her beloved first car was totaled. United was the insurance company of the driver responsible. We warned my daughter going in that dealing with an insurance company is usually a negative …
Daniel Braithwaite was so professional and such a joy to work with. It is so refreshing to work with someone who really cares about you and wants to help resolve your insurance issues. Professional and top notch.
United Insurance Group has been nothing but great to work with. We had wind damage to our property a couple months ago and have only positive things to say about this insurance. Mike Koplin has been great to work with and has answered all …
I worked with Dana after a car accident and she was seriously the best! She was so friendly, responsive, understanding and helpful! She definitely made a stressful situation much easier and she was a pleasure to work with!
I was very impressed with the customer service agent Rusty Powell provided us during our claim. Rusty represented the ‘other party’ in a vehicle altercation and I was worried we would receive less customer service then maybe a policy …
Dana was friendly and prompt. She followed up with us more than once, to check if the appraiser had come to see the car, to explain what our benefits are and to be sure we received payment. …
One of their clients had hit me in the intersection. Made a phone call on Monday ( not open on weekends). Customer service from the first call was friendly, they put me into contact with Jake S. to handle my claim. Jake handled all my …
United was extremely easy to work with for our claim! On all timeframes, they were ahead of schedule and had us feeling grateful to work with them. A quick shout out to Jane – We worked with her exclusively and she was fantastic! She …
My car was stolen, beat up and returned to me by the police two days later. It was a terrible experience but I am grateful Alisha B. was my representative/friend through these last few days. She was easy to talk to, let me know what my …
We recently had the displeasure of having a leak/flood in the 2nd floor of our condo, which ruined much of the ceiling below and the carpet. While we wouldn’t wish this on anyone, we were very happy with United’s service. We had a claim …
United Insurance has been very responsive to our needs over many years. Their auto and homeowners insurance is competitively priced. Their agents are terrific to work with. We recently had a run-in with a deer that did considerable damage …
I appreciate Rusty at United Insurance Group, who assisted me with a damage claim on my car. He expedited the claim remarkably fast, was courteous, professional, answered my many questions and directed me through the entire process. I …
We had a great experience with United Insurance Group. We had to file a claim and it had to go through a third party. Mike Koplin kept in touch during the entire process which took a few months. It was nice to have someone who continually informed us of what was happening with our claim. Thank you!
After experiencing an unfortunate auto accident, I was able to get in contact with the insurance company insuring the other party involved in the accident. This driver was at fault in the accident when he ” rear ended” my vehicle. Lucky for …
I recently had my car broken into and my front right driver side window smashed to bits. United was very helpful throughout the whole process of what steps I needed to take to get a quote and get the window repaired. Very happy with this insurance company
I had the pleasure of working with Ryan Lang recently when we had an insurance claim and he was absolutely incredible. He came to our house to check out the damage and was very pleasant to work with and got to work right away. This company …
Dana was seriously the BEST person to work with! She made it quick, easy, and she was super professional. She called and emailed to check up and made sure everything was done on time. I could not be happier with the service that they provided and the help that they were to me!
We work with the United Underwriters claims department to facilitate the repair work on their automobile claims. Everyone at United involved with the claims process is always professional, prompt and has the customers satisfaction in mind …
We had a water pipe break in the house which is not fun. Part of the downstairs flooded, but the leak needed to be fixed by access of going through the upstairs hall carpet and subfloor. United Insurance was very prompt to determin the …
Alex the adjustor will not return my phone calls, after making a claim and placing numerous messages with him. Going on 2 weeks since accident, hardly any communication with Alex. Does NOT return messages!!!
Very pleasing experience when I made a claim with United. Being involved in a accidnet isn’t always fun it’s time consuming and stressful. I worked with a youg lady named Anisela and she was so awesome. She made the process very easy, …
United insurance company figured a way to get my claim held and takin care of, when you break up and are on a claim that you paid for, you should be able to stay covered, and they made that happen. I appreciate the hard work they put toward it. I would definitely recommend them
Back in late March of this year, I was leaving school, heading home. I had just barely left and the road outside of my school gets quite busy because of all the high school kids, like me, leaving. Well, I had unfortunately been rear-ended …
Got into a minor car accident and Daniel was able to help me in the claim process and made sure I understood everything about my coverage and the other drivers coverage. He also made sure all my questions were answered, and he explained …
After experiencing some flood damage, Richy at UIG got in contact with me promptly and brought in Valley Restoration to perform the repairs. Everyone involved was communicative, and the repairs were performed with quality work.
I got rear ended by a driver who is covered by United Insurance and my experience with them was really really good! Everyone was really kind and professional. If you end up needing them to cover a rental car for you, make sure they pay you …
I have a been with United for a couple of years and this is the first year that we have had to make a major claim. Our claim representative, Jake Haggerty, was very responsive and helpful. I felt like were able to work with the auto body …
My car got backed into by someone who has United Insurance and I had the pleasure of dealing with Alicia. She made the whole process seamless and run very smooth. They got me in a shop for an estimate the next day, then took care of me with …
I had the distinct pleasure of working with Jake S. who went above and beyond to make sure deadlines were met and expectations were greatly exceeded. I was involved in my first auto accident and heard horror stories from friends and family …
I am very pleased with the results I received from this company, I was involved in a claim that honestly shouldn’t have involved me being as I sold the vehicle to someone who ended up never transferring her name onto the title and ended up …
While I’m not their client, I had one of the best encounters over the phone with one of their adjusters. Ani, was very kind and friendly while discussing how to proceed following a recent accident I had been in. She was entirely …
United Insurance Group and their team are among the best in the business when it comes to taking care of homeowners! The unknown when buying insurance for your home is how you’ll be treated if (and more likely “when”) you have a claim. I’ve …
The dishwasher leaked in our kitchen and ruined our laminate flooring. Chris Southerland was our adjustor and was very prompt to help us through this whole thing. We didn’t know anything about filing a claim for our home and he made the …
Recently got into my first accident and I didn’t know everything I had to do regarding the incident. Luckily I received great service from agent Ani; she was able to provide excellent information regarding my case and was able to answer all …
I was in an auto accident and the person that hit me has United Insurance Group. I was overly impressed with Jake Haggerty and his quick response to my claim. He was nice, kind, and courteous. To be honest, I was not expecting to receive …
I am so happy my car was repaired without hassle. Daniel Braithwaite was helpful and professional. He made arrangements for the rental and followed up with the repair shop on charges beyond my initial estimate. My rates are reasonable and I have had nothing but positive experiences with United!
Rusty Powell, my claims representative got in touch with me and explained the claims process. The next day Scott, the claims adjustor came to my house and reviewed the damage. Later that same day I had a report and instructions on getting …
United Insurance Group and Mike Koplin really helped make what could have been a stressful and tedious process into a painless example of how the claim process should be. Mike was friendly, very thorough and put a lot of hard work into his …
I am not insured with this company, but was hit by a person who carries this auto insurance. Submitting a claim was very easy and once the representative, Dana Anquoe, got ahold of me the process was extremely quick and painless. I was …
After my vehicle was hit, United Insurance rapidly stepped in to help me out. They held the coverage for the other driver, without hesitation the understood fault and began the process to have my car repaired. They had an adjuster meet me …
Within the hour I called my insurance company, I received a call from Richie my claims adjuster. From that point on, everything he orchestrated, was competently handled. From the beginning to the end of the process, they hired …
From the first communication with the receptionist, finding out my car was totaled and that process with Jordan, to the last follow up call, this was an easy(and surprisingly stress free) process. Jake always responded to my inquiries and …
I have been working with United Claims Group for may years now. I like the fact I am dealing with people I know and trust, (not someone halfway across the country) helping their Clients with their vehicle repairs. Dave’s team members are …
I have worked with United Insurance Group and their property claims department for years. I can honestly say that these guys know what they’re doing, they have the interest of the insured customer in mind, and they always take care of the …
I am not their insured, but I had a small incident with one of their clients. The adjuster was incredibly prompt in responding and checked in on us through every step of the repairs to be sure things went smoothly. I could not have been …
My insurance adjuster (Jeremiah Hawk) was horrible. He would not answer or return any of my calls! I had to make my insurance broker call his supervisor twice to get anything done. Then all I got was an email that the check was on its way …
It ends well. My initial experience was terrible. I got rear ended at a stoplight on the way home from school with my kids. The other party immediately took full blame and I assumed it’d be a quick easy handle. My 1st claims adjuster …
I highly recommend United Insurance Group. We were cleaning out our closets and discovered mold. I submitted a claim 7 days ago. The adjuster came out the same day (Thursday) to inspect our property. He ordered a remediation company the …
My car was back into and heavily damaged by a person who left without a note. Jennifer was responsive, helpful, friendly, efficient, and understanding in a difficult situation. In a situation where I was angry with a hit and run, Jennifer made it a positive experience. I am very appreciative of United and Jennifer
Someone rear ended my not even a year old car and I went through the persons insurance which was United Insurance Group to get it fixed. Car accidents are never fun for anyone but I had a wonderful experience with this company and Chase was great to work with, he was extremely helpful and responsive. I would recommend them!
Broken drain pipes, rotten sewer lines and a flooded basement prompted us to file a claim with United Insurance Group this spring. Richy, with UIG, set us up with Valley Restoration to start the cleanup process and figure out what we needed …
Although there was a limit on how much Mike could get me for my bike accident he made every effort to get as much as he could. Thanks for your efforts. Good company good people. I’m happy we’re insured with them
I was in a very messy he said/she said accident where I was clearly not at fault, but the other person tried to claim I was. My adjuster JoEllen Muller went ABOVE AND BEYOND for me. I am so impressed with how on top of everything she was, …
Kim and Shaelynn are great to work with. They handle PIP claims and are very proficient and professional. They are kind and willing to explain the claims process. They work well with treatment providers and attorneys to get claims completed quickly and fairly. I would recommend United Insurance Group!
The adjuster on my claim (Rusty Powell) was not professional at all. He did not tell me half the information he should have so it lead to many other issues. I asked him several times if I could speak with his supervisor and he would not …
Mr. Naccarato was great to work with because my truck was hit by one of United Insurance insurers and claiming that it was my fault, he looked at my dash cam video of the accident and told me it was clearly not my that he would accept 100% …
I would not recommend this insurance agency. Or the adjuster
Jordan Ringelman Highly unprofessional. Will not pay towing company for services rendered now I’m stuck in a hole trying to pay for services rendered. Will not pay what is owed.
I had a house fire 07/01/22 and since then, my adjuster Jeremiah Hawks and his superior Robert Cunningham have gone weeks at a time without responding to me, or taking my calls. I was supposed to have a temporary place for me and my pets …
Its been 3 weeks since I filed a insurance claim with them. They said someone will come inspect the vehicle within 2 business days and no one showed up till now. My adjuster is someone named Danna Anquoe. Been trying to call and email her …
Had a claim for my home. Sent me a check. The check was a duel check written for me and my loan company. We were having issues trying getting the check signed by my loan company. I called Andrew, claim adjuster, to see what can be done. No …
First time claim with United Insurance Group. Richie was our adjuster. He helped make this experience easy and did everything in his power to make sure we were taken care of quickly and connected us with excellent repair professionals. Thank you Richie and thank you United Ins.
Called a month ago filing a claim for water damage on my engine, was told I’d have an adjuster assigned to my claim within two days…didn’t hear from anyone until a week later, when I called them and asked questions. The adjuster Steven, …
I’d just like to think Chris for helping me when I submitted a claim for my main water pipe breaking. There is something to be said about a friendly voice helping in a crazy situation!! The process was so smooth and the response time was …
(Translated by Google) Ani Becerra gave me a very good service, thank you very much for your time and help. …
(Translated by Google) I am grateful to this company for its great service and even more so with the help of Miss Any Becerra. Thank you very much. …
(Translated by Google) Thank you very much to this company for its fabulous service and especially to Miss Ani Becerra for her work that does it very well thank you very much …
(Translated by Google) I want to thank this company for their good work and I especially support Miss Ani Becerra and Mr. Dave Williams, many thanks and blessings …
(Translated by Google) I am very grateful for this company and for its excellent work, it is the best and I congratulate Miss Ani Becerra for her very good work, a thousand thanks …
(Translated by Google) I am grateful to this insurance corporation and satisfied with its work and especially thank Ani Becerra for providing her excellent services. …
(Translated by Google) My experience with United insurance group was pleasant. I worked with Ani and she made the process easy, she was professional and her attention was good. …
(Translated by Google) Thanks to Mr. Tyler J. Child, his work is done efficiently and with an excellent service attitude, he was always attentive to my claim and with super fast responses. …
(Translated by Google) In my personal experience I am very grateful and I feel supported by the insurer and especially grateful to Ani Becerra who is the girl who is helping me with a claim; She is a very attentive, kind, professional and …
(Translated by Google) I am very satisfied with the work they did, from the first call to solve my problem they were very kind and professional.
Ani did an excellent job, she was always on the lookout for my case, the process …
These folks went above and beyond in making sure my recent disaster was handled quickly and accurately. And so nice to have referrals that can be counted upon.
Joe is an awesome agent. Was fast and flexible.
Horrible service and customer
Expensive
This insurance is great
Easy website
Great insurance co
Great insurance company!
Awesome, local insurance company.
Great service
thank you ani b…
Great coverage in time of need.
They are very helpful in a not so good situation:
Best time I’ve had in years
Great company and fantastic claims service!
No good. Had to fight them the entire process of the auto repair.
SMALL COMPANY WHERE A REAL PERSON NOT A MACHINE ANSWERS ALL YOUR QUESTIONS, BEST CUSTOMER SERVICE.
AVOID THIS COMPANY AT ALL COSTS. THEY WILL NOT HELP YOU WITH ISSUES, THEY WILL IGNORE YOU, AND THEIR DEALERS WILL SCAM YOU.
Ani Becerra was great with me and very helpful
Great claim services personnel, fast response and professional.
Taking so long to process a claim. Geico on other hand takes 24 to settle
Jake S.. Thank you again for helping me out with my case…
Horrible customer service. They don’t return your calls or voicemails regarding claims. Very frustrating.
Not returning calls. Not fighting for my right when another party lied about what really happened for accident.
I’m disappointed by the service. Over the weekend, service is unavailable and customer need to call weekdays within business hours, what if we need service over weekends. I faced this issue as of March 15, 2019.
Anisela becerra was very helpful and has the best customer service ever.
The food was good but the service kind sucked, I do recommend.
My car was totaled almost a month ago, they were supposed to make the payment but haven’t and now my bank is calling asking for a payment on my car.
Thanks to Ani Becerra for being very attentive and professional! Very great customer service!
Ani Becerra is AWESOME!!! Great to work with. Thanks Ani!
Amazing response time ! Chris was outstanding and extremely professional. 10 out of 10! Thank you for everything
The agent called me a day after the claim had been filed to confirm that they had received it and in the process of resolving it.
jake was very professional and responsive. He made it really easy.
I have a problem with insurance. I can’t call because I’m in Brazil, I submitted a claim but they don’t answer my email. Is there any email that I can talk about?
Thank you so much Ani for all the help and attentiveness! I Would recommend AALL insurance to everyone!! Thank you!
They were professional and quick on responses! Made everything less stressful.
Jake S was very helpful through the whole process, kept me updated in a timely manner
This company is horrible especially Rusty he lies and lies just to save the company a couple bucks. You can tell from other reviews they are doing people wrong.
Bad customer service ,
My policy cover car rental , and towing, I call Saturday night because , my car get a mechanical problem , and ask them for the towing and to send me one …
The whole process was quick and, relatively, painless. I was very well tooken care of by Ani B, Thank you!
Ani was very helpful and explained the steps needed to complete appraisal status. Thank you very much!!
If you would like to pay your insurance premium and then be left to fend for yourself if you have a claim, this is the company for you.
Richy was very helpful and quick to respond to my calls and texts.
They were super quick to respond my calls whenever I had questions, and were able to help me out with what I needed.
Don’t use their recommended glass company, When I asked to use someone else they were very unprofessional about it. Should be our choice not yours! Simply bad business!
Fantastic company, I insure myself and all of my family members with United for their outstanding coverage and great claims service.
Ani was an incredible claims Adjuster, answered all my questions and walked me through the entire process! Thank you!
Jason A. Randall
took very good care of me ,and answer all my questions that I need.during this stressful time, he remained patient thank you for you help speaks well of the employee..;)
Tim Loomis is a snake. Avoid him by any means possible. Please do some research and stay far away from him and this company.
They provided prompt, fair, honest and professional service for my personal injury claim.
I’ve been with this organization for a fews years now, they have processed 4 clams for me. I find they to do things in a timely manner and they customer service took good care of me.
My car was backed into, and they were very quick and helpful to get it all fixed and like new again!
Professional assistance every time I call the best advice on collision issues that helped me a lot. Excellent service!!!
Thanks Jake S.
Had a hassle-free experience with Chris helping resolve a water main leak at our home. I appreciate the good help with this.
Absolutely wonderful customer service and professionalism. Chris S. was so wonderful
to work with and kind. Thank you!
I am loving the new monthly payments it’s so much more lower than what I had before with the same coverage if not better!
Ani was very helpful with my claim, she was very knowledgeable and had outstanding customer service.
Very prompt, thorough and communicated very well. I am super happy with them as a company and will continue to use them!
Jake from united help make the process go smooth. Very helpful
kind and compassionate
Tyler Child handled my claim so fast and very responsive , I was very happy with how fast everything was handled in a timely manner.
I had a great experience. Thanks Anisela for all the help today. You answered every question I had. I appreciate you and United insurance group for helping me.
During the course of dealing with the claim of a car accident i was helped by an agent named Daniel Braithwaite who was super responsive professional and kind during the process honestly i couldn’t have been helped by a nicer guy.
I applied for a job there, and went for a interview. The staff is wonderful, the atmosphere is great. Guess what, I got the job. Excited to work there.
I had a great experience with you guys Daniel and Jordan were great to work with. They helped me through the whole process and made sure that I was taken care of.
Kimberlee Smith is awesome to work with! My back might never be the same but thank you Kim!
Don’t expect the adjusters to return your calls even during office hours. The adjuster Andrew that I worked with would only call on his time and never answer calls or return messages day of.
They just sent me a letter explaining my new LOWER rate and the way they worded it (AND the lower price, LOL) made me feel like a very appreciated customer!
Ani was AMAZING to work with she was very helpful and super kind, will definitely recommend United insurance company.
Working with Ani Becerra was a pleasure she was very helpful and had our problem solved quicker than what we expected. Thank you.
Amazing insurance company, on top of repairs, no hassle just got the car fixed correctly the way it should be Thanks Jordan T. Fields, and the rest of the team.
the montly payment is good but when I had an accident they take forever to pay you. they say they have everything ready but then they always need something else. its been almost 3 months and I haven’t recieved anything yet. I had to hire an attorny.
I want to recommend and thank Jake Simons for all of his help settling a very difficult claim for my daughter with no police report and his client stating that he was not in an accident although my daughter had all of his information …
I have been using UIG for almost 10 Years. We have our auto, home, and umbrella policies through them. They have always been personable and fair. . I recommend them to ALL of my family and friends.
Great service. We had a mix up with one bill and they took care of it quickly and professionally. We have enjoyed working with United!
Awesome company through and through! Not many companies will take the time to really understand the insurance needs of their clients. That is the norm at UU. Their rates are also very affordable. Thanks UU! Happy customer.
Jake Simons is awesome and made sure that Geico paid for the damages caused by their driver. Thanks Jake keep up the good work!
Jake Haggerty is the best, he went above and beyond to help with stressful situation with another insurance company, And kept in contact with us till the situation was resolved. Highly recommended
United Insurance Group doing the best to solve claims also the people helping you with claim are fantastic spoken spanish language and so professionally and kind and always taking care of you they ahead of any injury calling you explain the …
United Insurance group and the agent Daniel, has helped me in different opportunities now and all I have to say is that they turned a bad situation into a satisfactory response. Highly recommended.
Rusty was so helpful! He answered all my questions! I will continue recommending United Insurance Group to everyone!
I have United Insurance for over 12 years since I get into the rental business. They are the best in town. Highly recommended.
Wow, just wow, my 2017 winter accident still is not taken care of yet, i call and call leave messages and almost never do i get a call back, i am on my second representative now simce the last one quite and he did not do anything evem …
I had Chase and he was wonderful. Answer Ed my questions and set everything up to have my car fixed and rental. Thanks
A company truck hit the little car I owned for 8 years. United Insurance was quick to help me out, get me a rental car, and explain everything going on, as well as what steps were needed to get everything done and out of the way.
This company debited my account after being told I canceled my insurance policy with them. After over 3 weeks they still have not issued a refund. They refuse to answer my calls or call me back. …
Fantastic Company, readily replies to enquiries, pays claims promptly, customer service and claims department are well staffed with trained pleasant people. Rates are competitive. Much better than dealing with one of the big continental companies,
Jake was extremely kind and helpful through the whole process. He was quick to answer any questions we had and made it super easy for us. Thanks again!
I have multi cars four total, 1 is for minor daughter 1 is for recreation 1 is for cruising 1 is for more than 1 passenger when i added daughter and vehicle it nearly doubled rates then this week it increased 50% because i have more …
Worst. Insurance. Company. Ever. Stay away from Tim Loomis. He deceived my fiancé and myself as new homebuyers. Kept promising us “discounts” that never happened. They covered their tracks when things got sketchy, and overcharged us for 6 …
I hit a curb in a new Tesla, broke a control arm. The repair costs were INSANE. Tesla has really got to figure their repair process out and allow more shops to work on their cars. Regardless, Jordan was my claims rep. She was fantastic. …
Wish I had read all the negative reviews before doing business with this company! They are definitely just in business for money, and take no pride in their work. …
I’m not even insured here and I’ve had th worst experience. One of their insured HIT ME. When I got in contact and they told me someone would reach out to me in 24 hours, didn’t get a call back until 2 days later. I was in the middle of an …
I don’t usually leave reviews, and I don’t believe in piling on. However, these guys are so bad, and the way they treated my older parents was so horrible that I felt it merited my leaving this comment. …
We had home owners insurance with these guys, we made a claim for sewer pipes, that cost $2500.00 they paid $1000.00 of it. then cancelled the policy, and we had to fight to get them to pay the amount they did. Save your money and go with a company that will follow through.
Someone hit my brand new car 🙁 i was freaking out! I called United insurance and Jake(not from statefarm)Haggerty, was absolutely amazing! He helped me feel better and assured me it would be taken care of and it was! it was an easy, fast …
My claims agent, Mike Koplin, provided excellent service. His assistance was both timely and thorough. I was pleased with the service provided by UIG on my home owners claim.
i think i made a new best freind and his name is george gonzales, he treated me like i was family to get my claim processed with no B.S. or red-tape, if i could give the man 6 stars i would. Thanks again george
Horrible company they will not pay claims on vehicles insured through them. They will do whatever possible to get out of paying. Worst people on the earth. Rusty the insurance adjuster is the biggest liar and totally a scammer. I filed a …
We recently had to file a claim to repair some water damage. The claims process was simple and our claims specialist (Dan Shepherd) was timely and professional. My only gripe is that our premium is going up quite a bit at renewal.
They were responsive and helpful on my recent claim. Not thrilled my accident was deemed an “at fault” scenario because it wasn’t, but all insurance companies are like that. All in all the rates are good and they helped me out when I had my claim.
Alisha was the best to work with. She is friendly, compassionate, and really tries to make things right. Getting in a car accident is never fun but Alisha took as much hassle as she could out of the ordeal.
I gave United Insurance a 5 rating even though I was on the other side and had one of their customers hit me.The claim was fair and offered a rental no problem.Heads up to Alisha in claims for being professional and pleasant working with on this claim.
Every single time I called within the last 4 months, the lady I talk too (which sounds like the same person EVERY time) sounds rude & lazy. I called to see if they could fax my policy to my bank, because I am not sure how to do that, nor …
Our adjuster Ryan Lang was very helpful, understanding and professional. He listened to what happened and what was wrong with our house after a storm came through and damaged our house. He was always on time, patient and took care of us from beginning to end. Thank you Ryan for serving your customers so well!
Nancy has been the one helping me with this and she has been extremely helpful and prompt if she misses my call she calls back very quickly. she also provided me with all of the other insurance company’s info and claim number for me which was very helpful.
Ryan, has been extremely responsive, and detailed in his work, definitely the best claims adjuster I have worked with. It’s refreshing to work with someone with his work ethics! …
Ani was such a great help with my claim. She walked me thru the process and was available when ever I needed her. The process has been smooth. Thanks so much Liberty Torres
We worked with Ani at United Insurance Group and she was a consummate professional and I was treated more than fairly. I wish all insurance company’s worked this way. Thanks for a great experience Ani.
Andre
I had a leak that ruined my wood floor. United’s service was very fast and thorough. Ryan was super helpful and friendly. He listened to my concerns and made sure my concerns were addressed.
One of our delivery vehicles was rear-ended and the insured party was covered by UIG. …
The initial phone call to get ahold of these guys is difficult but it could just be the number that I was given on the accident report form. Once I got talking to them they were very easy to work with and super professional and accommodating of my work schedule. 👍👍 2 thumbs up …
Re: George Gonzalez Claim Adjuster
I am writing this letter in behalf of my mother Mrs. Consuelo Flores and I to express our gratitude to one of your most valuable agents – George Gonzalez for …
After an accident with one of their clients at fault they have successfully avoided any contact for three weeks. If messages are left they are ignored. If you are at all concerned with customer service and doing the right thing do not ever get insurance through United Insurance Group
We had a back up in our floor drain. We worked with Travis. He was very professional, understanding and helpful. It’s a stressful situation and he never made us feel lost in the process. We appreciated the fast response and clear direction on how to solve the problems we had.
On my way to work a guy in a truck with a hitch backed into my car. We exchanged insurance info and I was connected with Jane. She was amazing!. Made the whole experience so much less stressful. Thank you again
the best insurance company i have ever seen, i will defiantly get this insurance for my car after i have seen the way they handled my claim. my adjuster was Rusty Powell and he is truly the top professional , responsive and hard working person
So disappointed. Signed up in March they would not allow me to pay my premium in full for the year only six month. Got new Bill for next six month and insurance premium has increased. Mind you I have had no accidents or claims with them …
Yes. If you’re high risk and get dropped by a normal insurance company, this company specialize in insuring people in those situations. …
Was involved in an accident with one of United insured. They were very quick to be in touch following up on estimates and making arrangements for rental car. Appreciate the professional and responsiveness.
I was recently in my FIRST accident and had zero idea how to go about the process. I have been blessed to have such an amazing individual help me… Jake S THANK YOU! You have helped me through this process not only with your knowledge and …
The consultant that help me Ani was very helpful, professional and very nice. She answered all my questions and concerns. Excellent work and service from my Insurance. Keep up the good Job.
After getting my car broken into I was very upset an frustrated on what to do next. I called my insurance and talked with Jake Haggerty and he helped me further out what to do next. After only one day all my stuff was set up and taken care of to be fixed. I am very great full for all his help and how much he has done for me.
The United Insurance Group is the WORST insurance company to work with if you’ve been in an accident with someone they insure. Last year, yes, LAST YEAR, a man insured with United Insurance Group rear-ended me on the freeway. He totaled my …
Jake Haggerty was a great help to us! Very responsive and patient.
He made sure to help us find a solution that was in our best interest and was always available and quick to respond!
Shifty employees devoid of standards and ethics. The company itself is the epitome of what is wrong with this country. Their only purpose is to make money and save money no matter how sketchy the reasoning. Rarely return phone calls and …
Chris was more than helpful and made sure we were taken care of after a sewer backup. He made sure that things were done in a timely manner. I really appreciated his help.
Recently had a major flood at my home. Ryan Lang was very professional and explained everything to me. He took the time to make sure I knew how the process worked. It was all overwhelming and he was very patient with my concerns. Being a …
I had the pleasure of speaking with Ani this afternoon. She was very supportive and was able to give valuable insight on the options available to me. I have NEVER had such an enjoyable conversation when dealing with claims as these are not fun to deal with. ANI THANK YOU FOR ALL THE HELP, YOU’RE AMAZING.
It was sure a great experience working with your claims adj. My car was hit by one of your insured and your adjuster (Alisha) took care of everything. It was all taken care so fast. Pleasure to work with. Thank You Linda Charbonneau
I have worked with United Adjusters on many claims over the years and am here to tell you, they are some of the very best in the state! Always looking to do right by their customers, to the best of their ability. A great group of people!!
Jennifer B, is awesome! She helped me while i was struggling after my car was hit and their insurance was giving me the run around. Thanks Jen.
Had to submit my first accident claim and the customer service I received made the process much easier. Nancy Judd was extremely responsive and was able to assist with whatever questions I had. This allowed the process to run smooth and got the help I needed.
Insurance representive was very helpful. I was able to get help with my vehicle, paid for and repaired. The accident was done by a person who had this insurance. This insurance company was able to handle business and were professional. …
Getting in a accident is horrible and terrifying but Dana and Jordan helped so much. They both made it easy and hassle free from start to finish. They were both great and a pleasureto work with. As they were both responsive and knowledgeable about the questions I asked.
Great experience with Alisha who handled my case. They were quickly on top of the claim and didn’t make me go to unknow sketchy cheap body shops. The shop did a great job fixing my car and United handled it very well
I really appreciate Jed, & his wonderful service. He allowed me to go to a service shop that I knew & trusted – he communicated the process & took care of everything I needed. Jed was so patient in answering my questions (I had a lot of them) & was very knowledgeable. I can’t thank United Insurance enough for all their help.
These people are amazing, got in a accident and totaled my car, and Daniel and Jordan were so quick to help and easy to work with! This was my first time ever going through this and they made it as painless as possible and were so speedy!! 10/10 would recommend them for all car insurance needs!!!
What a year! Between the earthquakes and the windstorm my home has taken a beating. Ryan Lang, one of my adjustors (I have a weird dual policy) made this mess easy for me and kept things calm. Ryan was on top of things, flexible and treated …
I got into an accident with one of their clients at fault on a Friday evening and because it was the weekend I couldn’t get in touch with anyone. The following Monday I called to file a claim and my call would only get passed around to …
I had just purchased a brand new car (to me) and within the first two weeks I hit a deer (or the deer hit me)! United got it in the shop really quickly, took care of towing fees, and kept me updated in the process. The repair costs were …
Mike Koplin helped me through a twisting and winding road of getting to the root of insurance claim monies that we lost track of in a sea of bids and contractors. After some investigation, Mike contacted accounting, got to the bottom of …
WHAT a disappointment! From the first time I spoke with them. Tried to get a claim started after being hit by one of their customers. All I got was negative response to the point of getting told to file a claim with my insurance company and …
My wife has the policy with United. This is a great insurance company. With our recent claim everything went so smooth it was like it never happened. We have been with then for a couple years and it is nice to see that the service remains …
Usually insurance tries to mess with you. Not this time. I’ve got a bunch of policies. Experienced investor. This is my only outlier policy, so I wasn’t sure what would happen. Hail damage in Utah. Claims adjuster was Travis Romney. …
I worked with Ani Becerra on a claim for a mutual customer and she was so helpful every time I had a question regarding the claim. Very fast responses and wanted what’s best for all parties. 10/10 Satisfaction with United Insurance Group. Thank you!
United has been excellent as our home owners insurance provider. Our agent Ryan is awesome and took great care of us and was an awesome resource. Very happy to have them looking out for us.
Such a great experience working with Jennifer and United! I received prompt resolutions to my situation and was given wonderful guidance and direction through the process of a claim.
Jeremiah Hawks with United’s claims department is Awesome! He responds quickly, treats clients with respect, and is understanding. He is also knowledgeable in policy language. Having a good claims adjustor makes all the difference when having to go through life’s “repairs”
I work with Shay Lynn and she did an excellent job while my car was in the shop. She returned my calls and emails quickly and the process was easy. Did a great job.
I had a very pleasant experience with United insurance and claims representative Ani she made the process easy and explained in detail the steps that were to follow she was very attentive and made sure i understood all my options moving …
The team at United Insurance Group team were wonderful! They were prompt and fair taking care of my claim. They were delightful to deal with and I was very appreciative of their professionalism and kindness.
Thanks again, J. Miller
I am currently a patron of this company but am looking for another to insure my vehicle..
We have used them for almost 2 years and dont miss payments however somehow our rate has gone up by 10 dollars. Not much of an increase but the rate should go DOWN not UP!
I got hit from behind by a client of United Insurance Group. Having never been in an accident before, I didn’t know what to expect from the process. Jake Haggerty was phenomenal. He discussed the situation with me, and after speaking with …
Thank you Kimberlee Smith for reaching out to me and making sure I was taken care of. ☺️You are Amazing!
Dana Anquoe was extremely friendly, helpful, and responsive. Answered all of my questions and helped me through the process (this was my first accident of any kind). She always responded back to me in a short amount of time and made the process, overall, painless. She is great!
They took such good care of me after my accident. I was grateful for how sensitive they were to my situation and how quick they were to get me back on the road again. I’ve never worked with a kinder agent (Alisha Beckstrom) either. I couldn’t be happier with the service they provided!!
Jake S. was great. My medical care took a little longer than expected after the accident but Jake continued to check up on me and once it was time to settle, he was very professional and efficient. He offered a fair settlement and wasn’t pushy.
Chris S called me the morning after filing a claim and came out immediately to take pictures and was very patient in explaining the process of coordinating insurances (I have an HOA). He went above and beyond in every capacity and even …
After the accident happened the other driver took off without giving me any of their information. I had given mine. This made me very nervous about what might happen. But Shaelynn took everything upon herself, things I felt like I would of …
I loved my experience with United insurance group!
My car was involved in an accident where I was hit by an individual who had …
I wanted to take the time to write this review to thank Ani Becerra, who walked through every step of my claim. I’m insured with a different insurance agency, but after the amazing service I will be looking into united. Thank you Ani for the patience and kindness.
I worked with Jake Haggerty with a hit and run claim . He got a hold of me same day and was able to get a estimate on my car the next day. car was fixed in a week . was very satisfied with the customer service part of the job and willingness to want to make sure all my questions were answered .
We all know getting hit and having to take your car to the body shop is not the highlight of your life….I have to say that I had a great experience with the agent at United Insurance Group. She was kind, fast and knowledgeable. Once my …
I called Tuesday afternoon with a just discovered water damage claim. The adjuster called me back and said he would be at my home, Wednesday morning with a contractor between 10 and 11 am. They arrived minutes before 10am. The adjustor …
I’m grateful for United Insurance Group during the horrible wind storm we all experienced in Sept this year. I had some extensive damage done to my roof to where I needed a new one. Mike, one of the adjusters helped me throughout the whole process and was a pleasure to work with. I’m grateful to be with United Insurance Group!
Chris was amazing to work with on our claim. He was thorough, prompt, and professional. We appreciated his attention to every detail. We have been pleased with our experience with United Insurance.
A major windstorm caused severe roof damage to several properties including our’s. Jeremiah Hawkes was our claims adjuster who went above and beyond the call of duty and exceeded our expectations. Normally in a situation like this with a …
For being a local insurance company… they have been fantastic to work with.
I had a claim dealing with my personal items being stolen. My agent Mr. Lang was understanding, compassionate, informative, and just over all helpful. I would recommend him any day of the week to handle your case. Thank you for your hard work, and help in my time of need.
My little mom car (Toyota Yaris) was in an accident with one of the drivers covered by United Insurance Group. After information was exchanged, I called them and start the claim. Super simple process with even better results. Jake Haggerty …
I got into accident recently and was really surprised how responsive this insurance company was. In the past when I’ve dealt with insurance companies I’m constantly calling and trying to get someone to help me but with this company it was …
I filed a claim for my damaged roof and gutters and my adjuster, Mike Koplin, was extremely helpful in guiding me through the claims process. He was very responsive and helpful. He either picked up every time I called, or responded back to me same day. He fully answered my many questions. Thanks for all your help!
Our claim for smoke damage with United was handled both professionally and kindly. We felt well cared for from first to last. Our adjuster, Mike Koplin, came the morning after the incident to meet with us and stayed in close touch with us …
My daughter was rear-ended at a stop light and her beloved first car was totaled. United was the insurance company of the driver responsible. We warned my daughter going in that dealing with an insurance company is usually a negative …
Daniel Braithwaite was so professional and such a joy to work with. It is so refreshing to work with someone who really cares about you and wants to help resolve your insurance issues. Professional and top notch.
United Insurance Group has been nothing but great to work with. We had wind damage to our property a couple months ago and have only positive things to say about this insurance. Mike Koplin has been great to work with and has answered all …
I worked with Dana after a car accident and she was seriously the best! She was so friendly, responsive, understanding and helpful! She definitely made a stressful situation much easier and she was a pleasure to work with!
I was very impressed with the customer service agent Rusty Powell provided us during our claim. Rusty represented the ‘other party’ in a vehicle altercation and I was worried we would receive less customer service then maybe a policy …
Dana was friendly and prompt. She followed up with us more than once, to check if the appraiser had come to see the car, to explain what our benefits are and to be sure we received payment. …
One of their clients had hit me in the intersection. Made a phone call on Monday ( not open on weekends). Customer service from the first call was friendly, they put me into contact with Jake S. to handle my claim. Jake handled all my …
United was extremely easy to work with for our claim! On all timeframes, they were ahead of schedule and had us feeling grateful to work with them. A quick shout out to Jane – We worked with her exclusively and she was fantastic! She …
My car was stolen, beat up and returned to me by the police two days later. It was a terrible experience but I am grateful Alisha B. was my representative/friend through these last few days. She was easy to talk to, let me know what my …
Is the local insurance company takes responsibility for roadside coverage with full reimbursement which I appreciate it
We recently had the displeasure of having a leak/flood in the 2nd floor of our condo, which ruined much of the ceiling below and the carpet. While we wouldn’t wish this on anyone, we were very happy with United’s service. We had a claim …
United Insurance has been very responsive to our needs over many years. Their auto and homeowners insurance is competitively priced. Their agents are terrific to work with. We recently had a run-in with a deer that did considerable damage …
I appreciate Rusty at United Insurance Group, who assisted me with a damage claim on my car. He expedited the claim remarkably fast, was courteous, professional, answered my many questions and directed me through the entire process. I …
We had a great experience with United Insurance Group. We had to file a claim and it had to go through a third party. Mike Koplin kept in touch during the entire process which took a few months. It was nice to have someone who continually informed us of what was happening with our claim. Thank you!
After experiencing an unfortunate auto accident, I was able to get in contact with the insurance company insuring the other party involved in the accident. This driver was at fault in the accident when he ” rear ended” my vehicle. Lucky for …
Have been our family’s auto insurance for some time now and we’re loving them!
Thank you Shroader Blackley of Layton for finding them for us!!!
I recently had my car broken into and my front right driver side window smashed to bits. United was very helpful throughout the whole process of what steps I needed to take to get a quote and get the window repaired. Very happy with this insurance company
I had the pleasure of working with Ryan Lang recently when we had an insurance claim and he was absolutely incredible. He came to our house to check out the damage and was very pleasant to work with and got to work right away. This company …
Dana was seriously the BEST person to work with! She made it quick, easy, and she was super professional. She called and emailed to check up and made sure everything was done on time. I could not be happier with the service that they provided and the help that they were to me!
We work with the United Underwriters claims department to facilitate the repair work on their automobile claims. Everyone at United involved with the claims process is always professional, prompt and has the customers satisfaction in mind …
We had a water pipe break in the house which is not fun. Part of the downstairs flooded, but the leak needed to be fixed by access of going through the upstairs hall carpet and subfloor. United Insurance was very prompt to determin the …
Alex the adjustor will not return my phone calls, after making a claim and placing numerous messages with him. Going on 2 weeks since accident, hardly any communication with Alex. Does NOT return messages!!!
Very pleasing experience when I made a claim with United. Being involved in a accidnet isn’t always fun it’s time consuming and stressful. I worked with a youg lady named Anisela and she was so awesome. She made the process very easy, …
United insurance company figured a way to get my claim held and takin care of, when you break up and are on a claim that you paid for, you should be able to stay covered, and they made that happen. I appreciate the hard work they put toward it. I would definitely recommend them
Back in late March of this year, I was leaving school, heading home. I had just barely left and the road outside of my school gets quite busy because of all the high school kids, like me, leaving. Well, I had unfortunately been rear-ended …
Got into a minor car accident and Daniel was able to help me in the claim process and made sure I understood everything about my coverage and the other drivers coverage. He also made sure all my questions were answered, and he explained …
After experiencing some flood damage, Richy at UIG got in contact with me promptly and brought in Valley Restoration to perform the repairs. Everyone involved was communicative, and the repairs were performed with quality work.
I got rear ended by a driver who is covered by United Insurance and my experience with them was really really good! Everyone was really kind and professional. If you end up needing them to cover a rental car for you, make sure they pay you …
I have a been with United for a couple of years and this is the first year that we have had to make a major claim. Our claim representative, Jake Haggerty, was very responsive and helpful. I felt like were able to work with the auto body …
My car got backed into by someone who has United Insurance and I had the pleasure of dealing with Alicia. She made the whole process seamless and run very smooth. They got me in a shop for an estimate the next day, then took care of me with …
I had the distinct pleasure of working with Jake S. who went above and beyond to make sure deadlines were met and expectations were greatly exceeded. I was involved in my first auto accident and heard horror stories from friends and family …
I am very pleased with the results I received from this company, I was involved in a claim that honestly shouldn’t have involved me being as I sold the vehicle to someone who ended up never transferring her name onto the title and ended up …
While I’m not their client, I had one of the best encounters over the phone with one of their adjusters. Ani, was very kind and friendly while discussing how to proceed following a recent accident I had been in. She was entirely …
United Insurance Group and their team are among the best in the business when it comes to taking care of homeowners! The unknown when buying insurance for your home is how you’ll be treated if (and more likely “when”) you have a claim. I’ve …
The dishwasher leaked in our kitchen and ruined our laminate flooring. Chris Southerland was our adjustor and was very prompt to help us through this whole thing. We didn’t know anything about filing a claim for our home and he made the …
Recently got into my first accident and I didn’t know everything I had to do regarding the incident. Luckily I received great service from agent Ani; she was able to provide excellent information regarding my case and was able to answer all …
I was in an auto accident and the person that hit me has United Insurance Group. I was overly impressed with Jake Haggerty and his quick response to my claim. He was nice, kind, and courteous. To be honest, I was not expecting to receive …
I am so happy my car was repaired without hassle. Daniel Braithwaite was helpful and professional. He made arrangements for the rental and followed up with the repair shop on charges beyond my initial estimate. My rates are reasonable and I have had nothing but positive experiences with United!
Rusty Powell, my claims representative got in touch with me and explained the claims process. The next day Scott, the claims adjustor came to my house and reviewed the damage. Later that same day I had a report and instructions on getting …
United Insurance Group and Mike Koplin really helped make what could have been a stressful and tedious process into a painless example of how the claim process should be. Mike was friendly, very thorough and put a lot of hard work into his …
I am not insured with this company, but was hit by a person who carries this auto insurance. Submitting a claim was very easy and once the representative, Dana Anquoe, got ahold of me the process was extremely quick and painless. I was …
After my vehicle was hit, United Insurance rapidly stepped in to help me out. They held the coverage for the other driver, without hesitation the understood fault and began the process to have my car repaired. They had an adjuster meet me …
Within the hour I called my insurance company, I received a call from Richie my claims adjuster. From that point on, everything he orchestrated, was competently handled. From the beginning to the end of the process, they hired …
Dana was personable and helpful. I was indecisive about even filing the claim, but she made it so easy and gave me time to make up my mind.
From the first communication with the receptionist, finding out my car was totaled and that process with Jordan, to the last follow up call, this was an easy(and surprisingly stress free) process. Jake always responded to my inquiries and …
I have been working with United Claims Group for may years now. I like the fact I am dealing with people I know and trust, (not someone halfway across the country) helping their Clients with their vehicle repairs. Dave’s team members are …
I have worked with United Insurance Group and their property claims department for years. I can honestly say that these guys know what they’re doing, they have the interest of the insured customer in mind, and they always take care of the …
I am not their insured, but I had a small incident with one of their clients. The adjuster was incredibly prompt in responding and checked in on us through every step of the repairs to be sure things went smoothly. I could not have been …
Dana A. was so kind, caring, and helpful in navigating our claim. The process was much quicker and easier then we had imagined.
My insurance adjuster (Jeremiah Hawk) was horrible. He would not answer or return any of my calls! I had to make my insurance broker call his supervisor twice to get anything done. Then all I got was an email that the check was on its way …
It ends well. My initial experience was terrible. I got rear ended at a stoplight on the way home from school with my kids. The other party immediately took full blame and I assumed it’d be a quick easy handle. My 1st claims adjuster …
I highly recommend United Insurance Group. We were cleaning out our closets and discovered mold. I submitted a claim 7 days ago. The adjuster came out the same day (Thursday) to inspect our property. He ordered a remediation company the …
My car was back into and heavily damaged by a person who left without a note. Jennifer was responsive, helpful, friendly, efficient, and understanding in a difficult situation. In a situation where I was angry with a hit and run, Jennifer made it a positive experience. I am very appreciative of United and Jennifer
Someone rear ended my not even a year old car and I went through the persons insurance which was United Insurance Group to get it fixed. Car accidents are never fun for anyone but I had a wonderful experience with this company and Chase was great to work with, he was extremely helpful and responsive. I would recommend them!
Broken drain pipes, rotten sewer lines and a flooded basement prompted us to file a claim with United Insurance Group this spring. Richy, with UIG, set us up with Valley Restoration to start the cleanup process and figure out what we needed …
Although there was a limit on how much Mike could get me for my bike accident he made every effort to get as much as he could. Thanks for your efforts. Good company good people. I’m happy we’re insured with them
I was in a very messy he said/she said accident where I was clearly not at fault, but the other person tried to claim I was. My adjuster JoEllen Muller went ABOVE AND BEYOND for me. I am so impressed with how on top of everything she was, …
Kim and Shaelynn are great to work with. They handle PIP claims and are very proficient and professional. They are kind and willing to explain the claims process. They work well with treatment providers and attorneys to get claims completed quickly and fairly. I would recommend United Insurance Group!
The adjuster on my claim (Rusty Powell) was not professional at all. He did not tell me half the information he should have so it lead to many other issues. I asked him several times if I could speak with his supervisor and he would not …
Mr. Naccarato was great to work with because my truck was hit by one of United Insurance insurers and claiming that it was my fault, he looked at my dash cam video of the accident and told me it was clearly not my that he would accept 100% …
I would not recommend this insurance agency. Or the adjuster
Jordan Ringelman Highly unprofessional. Will not pay towing company for services rendered now I’m stuck in a hole trying to pay for services rendered. Will not pay what is owed.
I had a house fire 07/01/22 and since then, my adjuster Jeremiah Hawks and his superior Robert Cunningham have gone weeks at a time without responding to me, or taking my calls. I was supposed to have a temporary place for me and my pets …
Its been 3 weeks since I filed a insurance claim with them. They said someone will come inspect the vehicle within 2 business days and no one showed up till now. My adjuster is someone named Danna Anquoe. Been trying to call and email her …
Had a claim for my home. Sent me a check. The check was a duel check written for me and my loan company. We were having issues trying getting the check signed by my loan company. I called Andrew, claim adjuster, to see what can be done. No …
First time claim with United Insurance Group. Richie was our adjuster. He helped make this experience easy and did everything in his power to make sure we were taken care of quickly and connected us with excellent repair professionals. Thank you Richie and thank you United Ins.
Called a month ago filing a claim for water damage on my engine, was told I’d have an adjuster assigned to my claim within two days…didn’t hear from anyone until a week later, when I called them and asked questions. The adjuster Steven, …
I’d just like to think Chris for helping me when I submitted a claim for my main water pipe breaking. There is something to be said about a friendly voice helping in a crazy situation!! The process was so smooth and the response time was …