United Teletech Financial Federal Credit Union

United Teletech Financial Federal Credit Union

732-530-8100 – Our Tinton Falls branch is located in Tinton Falls, New Jersey in Monmouth County. Visit us today to jumpstart your financial success. See more

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United Teletech Financial Federal Credit Union Reviews ( 90 )

  1. Meer Singh was very helpful to expedite the loan process in 1-2 days. She provided prompt service. I am very happy with an overall experience with the United Teletech Financial Federal Credit Union. Go for it for all your personal loan requirements.

  2. I wouldn’t recommend this company to my worst enemy I was in a serious accident the put me down for months I still paid my note late but I paid
    I was down in out and caught up to my payments and they tried to hit with all …

  3. Terrible customer service,at this point just want to close out accounts and can’t even get straight information on that.I’ve been told I’ll get an email with instructions,one week ago,still waiting.

  4. The service from this bank is going to the dogs!
    No one answers the phone, long waits, and some answering company tries to assist and they are abysmal. Time to change the Credit Union.

  5. i have had an account with this credit union for almost 40 years. all of the recent changes have made this place go downhill fast. i am considering leaving and finding somewhere else to bank.

  6. Attempting to apply for a car loan on line. Get to the final page and it refuses to process the form. Attempted calling the number listed only to be put on hold for 5 minutes and then be told no one was available to help. What a joke. I see why there are so many negative reviews.

  7. Can never reach out to them. Never there, never accurate hours. I am at the Tinton Falls location and the drive thru was supposed to be open until 6pm. It is 5:36 now and yet they closed early. I rushed to get out of work and noone is here to help me. I regret banking with them. Total disappointment every.single.time.

  8. I have been a member for thirty years and service has gotten worse and worse. A lot less customers these days so maybe they’re going under or closing more branches. There’s a lot of good people here but systems are not up to date and branches are not convenient. I guess it’s difficult for a credit union to keep up with the times.

  9. Terrible, terrible service. Don’t ever sign up for this card. Checks get lost and then you get hit with a late fee! I sent a check in TWO WEEKS before it was even due and it was only going from N.J. to PA. Well turns out, they kept it and …

  10. While the staff is very polite, their knowledge of banking is severely lacking. Went to deposit a beneficiary IRA forced distribution into my account, a cashier’s check, and was refused. The check was made payable to me ABO my deceased …

  11. The worst bank ever 😫. Don’t use. There to small and never have anyone available that can actually help you with issues. There card service is even worse. I hate to say it but go with a bigger bank. …

  12. For some twenty six years I have banked with the United Teletech people, because they cover just about every spectrum of the banking industry and have helped me with every endeavor that I have gone into. …

  13. This company is extremely unethical and dishonest..My experience was absolutely horrible Matt and Marina (do not trust)that work for this branch advised me to run my credit with their company when I was completely transparent about my …

  14. The absolute worst credit union. Waited 35 days for a debit card when mine was lost. Completely unacceptable many excuses made by the bank. Permanently shut down my debit card on an auto system when used 5 times in 24 hours! Will be …

  15. Went out of my way to do my first Google review to let everyone know how bad this place is. Automatic payments cannot be wired, checks get lost, no one at the bank can answer any questions, get the runaround on the phone. Our credit card …

  16. Was a member for about 5 years and after sitting at the DMV for 3 plus hours waiting for them to fax a lien release letter to the dmv so I can get a new title and spending a majority of that time on the phone calling in circles. I had to …

  17. UTF made every process & transaction smooth and efficient. From the moment of opening an account or opening a heloc every question was answered without hesitation. I highly recommend using UTF and will be sure to recommend friends and family.

  18. I am DISABLED and literally on the verge of losing my health insurance because no one at this credit union will help me get the information I need to turn in to the state of NJ. I’m so fed up. You should be absolutely ashamed of yourselves …

  19. Customer service is excellent. I needed a document urgently and even though call volume was high, Desiree Benjamin from the Member Care team, called me back promptly, and worked to get me what I needed quickly. Very communicative and helpful staff!

  20. All staff and loan officers are very courteous and professional. All my loan closes in timely manner with best rate. I would recommend all that make sure to apply for your next loan at UTFCU.

  21. It’s a great community credit union. Values, ethos and mentality to which I share, so I’m glad they are in my neighborhood. Tatianna and the staff are always pleasant, helpful and professional. I will bank forever at UTFCU.

  22. I’ve been a member of UTF for a little over 2 years. I really love the white white glove service I receive at UTF versus the big banks. UTF allowed me to consolidate every aspect of my financial life from refinancing my mortgage, banking …

  23. Terrible. We had a HELOC with them and never missed a payment then Covid hit while we were refinancing and a payment was delayed and they dinged my credit report. Filed a dispute with experian and UT wont remove the negative mark. They …

  24. United Teletech Financial has changed my life!!! They always go the extra mile to help me and my family, from my mortgagee to personal loans, to used car loans!! Thank you Tatiana and the Crew for ALL that you do! Highly Recommended!!!!!!!

  25. United teletech is the best bank out there! The people who work there are phenomenal, doing everything they possibly can to help. I wouldn’t Bank anywhere else! Tatiana especially gets 5 stars!

  26. I have banked with UTF for many years. Just like any institution there have been hiccups. However, the credit union went above and beyond to rectify any hiccups that came up. UTF cares about their members and will do anything they can to help!

  27. Chris Gibardi made the process of rolling over my employer based 401K and stock options very easy with simply steps for me to follow. Rex was also great with talking me through my finances to reduce debt and achieve personal financial goals. This experience has been great. Thanks to both of you.

  28. I was a member of the IFF Credit Union for over 45 years and was on the board. I couldn’t say enough GOOD about the people or service, I would go to them over a bank. Since UTF took over the service has been terrible. We waited for over 3 …

  29. United Teletech makes getting any financing very accessible. As someone newer to the financing world, they were able to guide me and still get me the best rates! 10/10 would recommend using United Teletech

  30. My family and I continue to enjoy a wonderful experience with United Teletech Financial Federal Credit Union. Their employees are all efficient and polite. I would recommend United Teletech Financial to anyone for their banking and loan …

  31. Recently refinanced with United Teletech FCU. The employees were professional, helpful and timely. The overall process is smooth and quick. Highly recommend members to make use of this low rate no closing cost option to refinance.

  32. Geetha Bhujange is who I have worked and work with from United Teletech and she is polite, patient and very professional. She is clearly why I will always be with this bank. The bank itself is excellent too. Thanks Geetha for helping us …

  33. This bank lacks customer service at all.
    You cannot call the branch and get through, or leave a voicemail as the mailboxes are full. Time to move accounts to a company that wants the business.

  34. I have been a client at UTF for more than 6 years. I have a mortgage and auto loan with them. The folks there are so easy to work with as they make all transactions so easy and personal. …

  35. Called for an auto loan and was so impressed by the personalized level of service and the interest rate I decided to move my savings and checking account here rather than the other bank I was with. I’m also partaking in their u-win account …

  36. I have been a member since 1993 when I began as a contractor in the Bell Labs building in Holmdel, New Jersey. I have had several accounts with this credit union. Each and every one of the representatives are always attentive to my needs. …

  37. This is the big little credit union that could. I’ve been with this institution since my teen years when I got my student loan through the credit union as a perk of my employment at Bell Labs in Holmdel, and I’ve been with them ever since …

  38. They are the best at fixing problems with my accounts. I become a customer because I was hacked at my bank and I have been a happy customer since 2009. I always recommend United Teletech to my friends and family. I convinced my son to open …

  39. My wife and I had been with United Teletech Financial Federal Credit Union for eon’s. We always conduct out banking in North Brunswick branch. We went through several branch managers and always we get a very satisfactory service from this …

  40. I worked with Stacey and Nicole on combining multiple loans into a seamless refinance. Both were on top of every facet of the process and made it as painless as possible, even though we had some difficult obstacles to overcome. Exceptional customer service!

  41. I can’t say enough great things about the United Teletech branch in tinton falls! As a fairly new member to the credit union I couldn’t have asked for a smoother and better transition. Their customer service, attentiveness and care for …

  42. Don’t bank with these guys!! There’s no customer service!! Their employees never call you back or follow through with anything!! They just want your money!!! Buyer beware!!!

  43. What a terrific experience working with Stacey and her team at United Teletech. Dealing with them is 1000 times better than dealing with regular
    big banks or Rocket Mortgage who are out for big profit. My monthly mortgage is …

  44. We had a good experience with Meera Singh. She helped us from starting to end.She opened account and membership and also helped to open Home Equity Line of Credit loan and it was very quick like 1 week she closed the loan and got the good …

  45. I have banked with United Teletech since 2012, and have utilized them for various loan options over the years. They have always delivered when needed and have helped along the way pertaining to my personal and business finances. Working …

  46. This credit union has charged late fees on my mothers account and she is deceased. Her account was supposed to be stop of all activity when I reported her death. Also they will not release her monies from her savings and I was her POA, …

  47. Having an account with UT has been a breath of fresh air. A much better overall experience in comparison to the typical large banking institution that couldn’t care less about your business. Evaline made the process of setting up my account …

  48. United Teletech Financial Credit Union is personal banking at is best. Refinanced my auto loan in record time. This was my 3rd loan closing with the Credit Union and it is #1 in my book. …

  49. United Teletech Financial Federal Credit Union has been great. I’ve had nothing but great experience. Work well and fast they were also very attentive in the process with me. I would like to thank Jean and Supriya For the great service they provided.

  50. You showed incredible leadership instincts in your work, so we are able to close the house on time. I would love to work with you in future and i will highly recommend United Teletech Financial Federal Credit Union for a home loan. …

  51. I have been a member of this institution for sometime and Geetha Bhujange at the North Brunswick branch have always been extremely helpful each time I approached her with a request for help. She actually is amazing and is very kind and …

  52. I would like to thank Kaylan for her technical support and her patience she had with me regarding my problem I was having. Katlan stayed on the phone until my problem was solved with a positive attitude. Again, thank you Kaylan for all your help.

  53. Do yourself a favor and find another lender… You cannot make payments through their website on a loan unless you have funds in a UT account. Not with a credit card, debit card or another bank account. If you call to make a payment, they …

  54. I got my second loan with them and was told the same ACH will be used to cover payments on the new loan. that was a lie and after missing a payment thinking they are going to withdraw money from my checking they reported me to the Experion …

  55. UTF really has the best and excellent Mortgage Loan representative in the name of Ms. Jean Chudzik. She guided us throughout the acquisition of our mortgage Loan. Her working colleagues Supriya Srivastava and Eunice Rivas were so excellent …

  56. I could not be happier with United Teletech. Jodi is absolutely amazing! I had an issue with my account and she was so patient with me and really went the extra mile to help. She made sure to touch base with me several times and let me know …

  57. UTF in Neptune is like no other bank. I have been banking there for 20+ years. They make you feel like family.
    Tatiana in particular is so professional and caring. She knows every member of …

  58. I’ve been with the United Teletech location in North Brunswick for several years now and have had great dealings with an exceptional employee Meera Singh. Meera is so pleasant and helpful. She has guided me financially with loan offers that …

  59. I was very happy with the service I received today. Miguel answered my email very promptly. He even called me later in the day when he thought I didn’t receive his email. When I arrived at the bank Anthony took care of me. I made an error …

  60. My teen daughter is away at college in South Carolina and deposited her $75 paycheck through mobile banking for the first time. I happened to be reviewing her on her bank account two weeks later and noticed that it said the deposit was …

  61. UTF always does an excellent job. Have been with them for 30 years. And now they just helped me get a mortgage for my first house. They’ve been wonderful through the entire procedure helping me through it all. The process was very …

  62. My new car unexpectedly arrived at the dealer 1 month early. I completed my loan application and submitted it in the early morning on the day before the thanksgiving holiday. By 2:30 I was approved and picking up the check. The loan …

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