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United Utility Services Reviews ( 30 )
(Translated by Google) Of the worst, they charge what they want and in addition they charge to pay online, they are thieves, charging a monthly service that the city charges every three months and charging what they want when here in this …
These people are scammers… The must face a lawsuit! If you don’t have a choice and you have to make business with them… Keep an eye on your bill… they will steal from you.
This company are scamming every one .they charge whatever they want . i spoke to them and the y go based on house hold . not by meter . This so called fake company should be investigated by the government . they are doing illegal transactions.
They overcharged or mis-charged but it takes forever to check if there is something wrong with the meter (more than three months no action yet). Are they regulated or they can charge whatever amount they want?
Outrageous bill, this a real joke I can’t use my dishwasher, cause my bill it’s monthly 100 or more this a real scam, I complain no one get back to me ridiculous !!!!!!!!!?
They charge $3.50 for each online credit/debit card bill payments, and no option to add bank accounts for making payments. This is called daylight Robbery!
Billing for water service without a meter is not right. They “guess” how much water you used based on the other tenants and apartment size. Scam company. $3.50 to pay online.. Joke.
Absolute trash. I got accused of not wanting to pay my bills because they were charging incorrectly (one month they billed me a 4,000 gallon bill for one person because their meter was broken.), and they billed me over $100 for a single …
Shame on you United Utility Services.
This company fees are more than my water /sewer consumption bill and water tax, they add to your bill, monthly fees of a “Water Flat Charge” of $3.76 + “Sewer Flat Charge” of $6.58 and another “pay online fee” of $3.50
Only unscrupulous property owners/managers will use this company. They intentionally obfuscate how much water you might actually be using. Do yourself a favor and avoid any and all properties that use this company, as it is a sign of an untrustworthy, greedy cheapskate.
They charge fees for everything. A $3.50 convenience fee to pay for a debit or credit card but yet there’s no instructions for other options on the app. I’m sure that’s by design. Another way to get money off their customers.
Charge $3.50 just to pay online, but don’t provide another option to pay. I paid a bill and the payment went through, but I made the mistake of not saving the bill. Now their website says I never paid it AND there’s a $5+ late fee. Ridiculous and just trying to pump money out of you.
Their online bill payment is a joke. In the FAQ they include step by step instructions on how to make an online bill payment except when it gets to the step of “chose the Pay Now option located on the top right part of the page”, there is no such option is available in the “top right part of the page”
A complete scam of a company. I live at Gables 37 Grand in Miami and the property management firm is in cahoots with the utility company. Everytime someone in a different unit flushes their toilet, my water meter runs. The maintenance and …
I’ve had to be with united utility for just about 2 years now and I regret accepting them. It’s such a hassle every time I have to make a payment. I tried setting up automatic payments 3 different times and it never works, then when I call …
Unprofessional customer service. Bill is always late making me pay late fees. I sign up to pay online only to pay an extra $3.50. All the tenants in my building are having the same issue.. this been happening for the last 5 years. Shame of how you scam people.
Trying to pay a bill online and there is no option. Tried by the 24 hour phone service and it keeps sending me back to the menu. Any help? I setup an automatic payment service when I opened the account but based on what people said your …
By far, the worst utility company I have ever dealt with across 3 states in the USA.
1) Charge a ridiculous $3.50 to pay by card in this day and age. …
(Translated by Google) Of the worst, they charge what they want and in addition they charge to pay online, they are thieves, charging a monthly service that the city charges every three months and charging what they want when here in this …
Totally Irish.
Untrustworthy Company.
horrible customer service, very rude and the charges are excessive.
Just read the rest of the reviews here. It says all you need to know.
I feel ripped off, the cost is ridiculously high.
They charge $3.5 per payment online which sums up to $42 per year for my water bill.
too expensive, they charge what they want and you have no right to anything a cheek!
“Water flat charge”: $12.66
“Sewer flat charge “: $21.57
Is this a joke? Really?
They do not care about people, they just steal your money. I wish I could change to another company
These people are scammers… The must face a lawsuit! If you don’t have a choice and you have to make business with them… Keep an eye on your bill… they will steal from you.
This company are scamming every one .they charge whatever they want . i spoke to them and the y go based on house hold . not by meter . This so called fake company should be investigated by the government . they are doing illegal transactions.
Charge $3.50 just to pay online, but don’t provide another option to pay.
Too expensive and we can’t find other way to pay, only online and they charge you $3.50 additional.
They charge me three times the same bill. I’m calling to solve this and they don’t answer my calls. worst service ever.
They overcharged or mis-charged but it takes forever to check if there is something wrong with the meter (more than three months no action yet). Are they regulated or they can charge whatever amount they want?
Outrageous bill, this a real joke I can’t use my dishwasher, cause my bill it’s monthly 100 or more this a real scam, I complain no one get back to me ridiculous !!!!!!!!!?
They charge $3.50 for each online credit/debit card bill payments, and no option to add bank accounts for making payments. This is called daylight Robbery!
Billing for water service without a meter is not right. They “guess” how much water you used based on the other tenants and apartment size. Scam company. $3.50 to pay online.. Joke.
Absolute trash. I got accused of not wanting to pay my bills because they were charging incorrectly (one month they billed me a 4,000 gallon bill for one person because their meter was broken.), and they billed me over $100 for a single …
Shame on you United Utility Services.
This company fees are more than my water /sewer consumption bill and water tax, they add to your bill, monthly fees of a “Water Flat Charge” of $3.76 + “Sewer Flat Charge” of $6.58 and another “pay online fee” of $3.50
Only unscrupulous property owners/managers will use this company. They intentionally obfuscate how much water you might actually be using. Do yourself a favor and avoid any and all properties that use this company, as it is a sign of an untrustworthy, greedy cheapskate.
They charge fees for everything. A $3.50 convenience fee to pay for a debit or credit card but yet there’s no instructions for other options on the app. I’m sure that’s by design. Another way to get money off their customers.
Charge $3.50 just to pay online, but don’t provide another option to pay. I paid a bill and the payment went through, but I made the mistake of not saving the bill. Now their website says I never paid it AND there’s a $5+ late fee. Ridiculous and just trying to pump money out of you.
Their online bill payment is a joke. In the FAQ they include step by step instructions on how to make an online bill payment except when it gets to the step of “chose the Pay Now option located on the top right part of the page”, there is no such option is available in the “top right part of the page”
A complete scam of a company. I live at Gables 37 Grand in Miami and the property management firm is in cahoots with the utility company. Everytime someone in a different unit flushes their toilet, my water meter runs. The maintenance and …
I’ve had to be with united utility for just about 2 years now and I regret accepting them. It’s such a hassle every time I have to make a payment. I tried setting up automatic payments 3 different times and it never works, then when I call …
Unprofessional customer service. Bill is always late making me pay late fees. I sign up to pay online only to pay an extra $3.50. All the tenants in my building are having the same issue.. this been happening for the last 5 years. Shame of how you scam people.
Trying to pay a bill online and there is no option. Tried by the 24 hour phone service and it keeps sending me back to the menu. Any help? I setup an automatic payment service when I opened the account but based on what people said your …
By far, the worst utility company I have ever dealt with across 3 states in the USA.
1) Charge a ridiculous $3.50 to pay by card in this day and age. …