(Translated by Google) The worst experience one can have 😡😡 all day to check the plane you are going to leave on and it just has faults at the last minute and they make you miss your connecting flight and then they don’t want to accommodate …
(Translated by Google) As a global service airline, it is an airline that considers safety as the top priority. The merger of United and Continental makes it the largest airline along with America Airlines. …
(Translated by Google) Due to various scandals last year, the world’s largest airline has not been evaluated very well, but when I use it, I am grateful that it is always kind to me when boarding. The website for purchasing air tickets and …
Awful service and customer attention! Last time I fly with them. I left an item on the plane traveling internationally, and when I reached out to customer service the only option they gave me was to fill out a form online and wait up to 30 …
Suggest the organization improve it’s employee pension/retirement liability, assure executive and management expenses are accountable to performance. In addition, improve the quality of the information system to meet customers’ need. All …
Very poor customer service and a non responsive corporate team. Dont waste your time calling because you’ll get the run around for hours and still no resolve.
You guys changed my flight and didn’t notify me then made me pay for the transportation fees over 50 dollars and then never got back to any of my messages
The worst online registration experience I have ever experienced; When they ask for you number – they ‘allow’ you to be Czech, but when you have to give them your address, they don’t have your country in there – a little island smaller then my street had it…
United Customer Care:
My name is Mr. Christian Cuahutencos, my mileage plus number is I ́m a 1K passenger and I want to express my disappointment and frustration because I had been …
Everytime I am on a United flight I am never quite sure if I will arrive at my destination or arrive in hell. At least when I get diverted to hell I can talk with my cable company at the same time.
Worst customer service.. we came through O’Hare airport and our bags never arrived.. no one is responding to phone calls, emails.. our bags are nowhere to be found…
Dishonest pricing online. I click purchase for $3,000, then next window puts my price at $3,500! No explanation. Also when purchasing seats, they separate our 12 year old from us repeatedly to try to get us to buy preferred seats. Insulting and dishonest!
United Airlines KNOWS that there is chaos in this airport. They didn’t give us enough time to transfer into the connected flight thus, we missed our flight. They didn’t even want to accommodate the money to pay for our hotel. We had to …
Hawai’i – a – no – go is all I can say about our move thanks to United Airlines. My family was originally booked to leave PHX (Phoenix AZ) to KOA (Kailua Kona HI) on Tuesday August 13th; departing at 530 AM with a connection in SFO (San …
Stuck on tarmac for an hour with good weather and customer service didn’t care that we had to stay overnight due to missing the connection flight. Offered a “hotel discount” but it was a toll free number to find hotels, no discount. What a joke.
Total disaster. Forced $30 payment for each normal carry on bag. Video screens on the chairs playing objectionable advertisement content to my small children. Seats change last minute even after tickets printed. Plane delayed due to …
Omg omg omg this the worst airlines ever the customer service is bad bad bad,they talk with u like they pay u yue the tickets, there’s a guy was asking about changing seat just to put his kids besides him the employee that supposed to …
9 April 2017. United Airlines assaulted a paying customer knocking him out and dragging him off the plane or, in the words of the company’s CEO Oscar Muñoz, *re-accommodated* the customer so their standby crew could have a seat. The video is on Facebook and Youtube and Oscar’s tweet is on Twitter
Delayed flights in two consecutive weeks causing me to miss connecting flights to my final destination. Cost me big time and was only offered in flight credits half of what I had to spend. Irritating that one can’t talk to Customer Care …
I travel three to four times a year and United is the absolute worst. My last trip was the last straw with this company. The trip started off on the wrong foot when the plane had technical issues. We waited on a hot plane for 20 minutes …
What a sorry excuse for an airline. I tried for days to book award tickets for 2 persons. Finally got that done and was told they would e mail me the confirmation. It didnt come next day I called again. They said they had e mail …
I am beyond frustrated, and will never fly this airline again. I booked my 15 yr old son on a flight- he was one month away from 16. The unaccompanied minor fee was +$150 ONE WAY. I asked the reservation agent what services we receive …
I typically pay for higher priced tickets on other airlines in an attempt to avoid flying United. I broke my own rule today, and unsurprisingly now I am on a different flight, in a different city than my wife and infant child. Of course, …
I had booked a ticket to see my mom, she was at the hospital. I had to reschedule because her situation got worse. I called and customer service was amazing. They put me in a flight the next morning. I didn’t make it on time to say goodbye. But I’ll never forget what United, and specially the call center girl have done for me.
I received text messages that said there was delay after delay and nothing but aggravation both going and coming home. I never had a single leg of my journey that wasn’t delayed/cancelled. …
How can you still be charging fees for flight change or cancellation? While still asking for handouts from the govt in the form of bailouts! Disgusting. Called today about my June 2 flight asked what my options were based on the fact that I …
Airline sent a msg 30 min prior to departure that there is a delay of 30 min and i left the gate to grab a to-go for food but then when 15 min prior to original departure they sent me a text that they are departing 5 min late by original schedule. I rushed to the gate and missed my flight. Terrible service once again!
United cancelled my flight without offering another flight to fly and refused to refund the ticket amount. Only offered a “credit” for future travel. As if I’m some kind of a loan agency responsible for floating money to United Airlines. Will never use their services again. Time for the airlines to go bankrupt!! 👍🏻 …
Absolutely the biggest joke of an airline this size. The flight attendants were commenting to me and many passengers how these old Continental 757s shouldn’t be used for international flight. Delays and plane changes because the tram that …
They won’t help you out even if your mother is dying. How do I know? My wife’s mother became very ill recently. We tried to change our tickets from one destination to the one she is hospitalized at. In the end they wanted to charge us $800 …
Worst customer service in the business!!! You overbook a flight then ask people to volunteer to get off the plane, then when no one offers you remove luggage due to the wait. I was told I would get my luggage today around 8:00pm now it’s …
Worst customer service ever! Was promised a flight voucher weeks ago for luggage that went missing six days. After an hour and a half on the phone today they promised another voucher, because the original one was never processed! …
We were flying back from our family vacation and our flight was delayed due to mechanical issues so we missed our connecting flight . we got to do the city where our connecting flight was going to fly out of and we were put in a hotel on …
The amount of fees and hassle to deal with this airline is atrocious. I will try not to use them anymore after being told it would cost me like $400 in fees AND the difference in cost of the ticket to upgrade to 1st class. So dumb.
Just got off the phone for the third time with Customer Support, having taken probably 3 hours on the phone total, and they hung up on me, never to call again. I will be now paying over price for a ticket, and if at all possible, I won’t be flying again with United. Terrible customer support.
I would caution anyone from flying with United Airlines. Toby Enqvist,
Senior Vice President Network Operations and Customer Solutions for United Airlines, should understand that for every person who makes the effort to express …
Your refund policy makes me want to avoid using your service in the future. I would like to cancel my flight and get my money back for a flight that is 28 days out.
Everyone is bunched into the back third of a flight that’s under a quarter full, mid-pandemic. You can’t spread out to the empty coach area without paying extra. All so UA corporate can continue to pay their execs’ Monopoly money salaries and millions in bonuses.
This is the absolute worst experience ever. Hours and hours on hold talking with multiple agents multiple days and no one knows what they’re doing. Trying to use my credit has been a nightmare and now they’ve booked me the wrong flight. …
Worst Experience ever in my life!!!
I bought an international flight for my mom for today, last Sept2019, senior requesting special attention for disability, United Airlines never gave her a …
Thanks Scott Kirby for being a dog lover. We just got our COVID shots and planned a small trip to South Carolina to visit family. You guessed it the dog sitter had the same week off so no help for our dog Umber. What a great surprise to …
Have tried repeatedly to call their number and I get a robot that says I must dial a 1 or a zero to reach their number. DID dial a 1 but I still get the same robotic announcement.
We were price gouged on a roundtrip flight, so when the price dropped by 50% one week prior to the scheduled flight we asked United to price-match their own prices. Of course our request was denied. So I said we’ll just cancel this flight, …
We’ve been struggling with United for some time now. They’ve cancelled our trip 4 times, without notice, each time they cancel we have to change our other arrangements/travel plans! I understand Covid is a thing, but it seems all too often …
Unethical and greedy!! Be careful, United Airlines booking office will try to pull out money from your pockets. Make sure your flight is confirmed while booking. Or you will end up paying a lot when you will realised that flight booking was not confirmed. Doesn’t matter you have confirmation number!!
I had to postpone a recent United Airlines flight (EM186E) to San Antonio through Priceline) because my friend needs surgery. I was messaged that my credit could be applied to a future United Airlines flight if used within a year. I …
I experienced undue difficulty because of Covid-19 and needed to change my economy ticket. I spent hours on the phone with United Airlines and wrote them a business letter begging them for mercy. Most airlines have been excellent in …
I was delayed a handful of hours at ORD due to a lack of coordination from United. The crew that was supposed to be on the plane we were waiting to get in from Seattle. This was not a weather issue or mechanical failure, just United lacking …
The worst refund experience so far. My flight LGA-Toronto was cancelled by the airlines on August 5th 2021 and I had to cancel the whole trip the same day. After multiple calls to United I received only about half the money I paid. Nobody …
If i could leave no stars i would. United baggage handlers tore up my sons car seat, i had to miss work because he didn’t have one. I had to risk riding home with him in my lap because the car seat wasn’t rideable. First baggage denied my …
Crooks, flight credits are a scam. They cheat people out of using your own money. They make extremely hard to get a refund or book a flight with flight credit. There policies are made to cheat hard working people out of there money. These …
I have traveled 40 some years with United Airlines, both domestic and a broad, the service is so bad no one speaks English much less is willing to help, your service has really gone down hill. the sad part is no one cares
Unexplained delays all the time, no effort taken in trying to help you get your national connection flight to avoid stranding, poor service for business class and rather aged Boeing planes.
I wish that I could leave negative stars…..I am a frequent business traveler and have decent status with several major airlines. I was recently relocated to Louisville KY. Options are limited from Louisville airport and I tried UA, I mean …
My son used United Airline from Houston to Japan. After the trip his ankles were swollen. That happened a couple of times in the past when he was bitten by bed bugs. We complained to United Airline and they refunded us $32 out of the $900.
I do not recommend tis airline
I hope Scott Kirby gets jailed. United airlines ROBBED US of $1800 and left us STRANDED because they rescheduled the flight 2 hours early and never notified us. The agent was rude and told us that we will have to buy another $1800 ticket to get home.
Day before I was to fly home from vacation, Melanie informed me that due to gas increase fares also was increased and that I had to pay an additional $80.16 in order to board plane. I had already pay for flight before I left for vacation. …
Booked flight and within less than 24 hrs, representative at United was reached to clarify cancelation policy. He canceled my reservation (without being asked to) assuring me ill get my FULL refund back as it is within 24 hrs. I rebooked …
Worst airline out there had a 7:30 AM flight from Tampa to Denver delayed till 5:00 PM only thing these sorry polled did was give me 20$ for food. I had 1 hour to switch my flight to Southwest and costed me $700 thanks United. They claim …
They charge you for Wi-Fi – let’s get real now it is 2022! I personally would NEVER pay out of my pocket for United. I’m overwhelmed by the amount of people on this aircraft, the planes are outdated and falling apart. Seats are VERY …
Booked a flight 4-5 months in advance. While booking the flight website changed location from Allentown to closest cheaper alternative that i have missed to spot and after paying i realized that the flight is showing to Newark NJ. Called …
Horrible customer service. My debit card was stolen and used to purchase two United Airline tickets.The card was immediately frozen. I have yet to speak with someone that can help since 3/21. I have been on hold for larger than one hour, …
Priceline is a scam don’t book no car with them they keep you’re money even if you don’t get the car. they don’t deserve any stars I had to give them 1 or I wouldn’t have been able to post the real truth about them.
The absolute worst airline ever and an outright insult to all things American. If the tell you there is an unexpected delay because of the weather 9 out 10 times they are lying. They know full well that the weather is going to be bad, …
Horrible company. Horrible customer service. My lock was cut off and my bag was broken into by baggage handlers at Newark during a layover, and United couldn’t care less. It’s an hour plus wait on hold just to talk to somebody at customer …
They made me miss my connecting flight I couldn’t get another booking to my destination until the next day. They put me in a hotel which had roaches, and a meal voucher that didn’t work. I ask for at least some travel credits nothing. This …
Cancelled my connecting flight due to “congestion.” Had to drive over 7 hours to get to next flight and pay to park at the airport. Refuses to reimburse for the $270 parking at the airport, because …
The worst airline in the world. Lied to by online agent re seat bookings, ignored and abandoned in Guam when hostesses went on strike and we had to make our own way off the island, purchased ticket upgrades not reflected in reservations. …
Had a very bad experience during my last reservation with United, I booked the flight tickets on Number 20th 2021 through United website based on 2 free checked bags per passenger and received the confirmation email clearly indications …
Frequent Business Traveler. Rarely fly United by design, last time flown an obese (and I mean obese) young immature FA was extremely abusive to the passengers and people of color. She was sarcastic, aggressive, inept, emotional and …
I will NEVER fly with this airline again. To start my checked luggage was lost/stolen on my flight from Chicago to Houston. Despite the frustration and inconvenience this caused I have remained hopeful of a positive solution. But, I coming …
I wish I can give negative stars. Worst experience of my life with United reservations and I will never fly with United again. We were excited that the whole family was going to a trip to see grandparents oversea. Due to sickness of my …
I called United to purchase two tickets. One for myself, and one for my son. I asked the United agent to use any of our available flight credits towards the two tickets and I would pay the difference. When they sent me a confirmation email, …
My husband and I are Silver Elite members on United and travel them often, however, the quality has diminished. The last flight we took from Hawaii to mainland, the entire entertainment system which United boosts about, did not work. No …
(Translated by Google) The worst experience one can have 😡😡 all day to check the plane you are going to leave on and it just has faults at the last minute and they make you miss your connecting flight and then they don’t want to accommodate …
(Translated by Google) SCAM!!! TO RUN AWAY!!!
We are really disgusted with this company!! We will never take over United …
(Translated by Google) As a global service airline, it is an airline that considers safety as the top priority. The merger of United and Continental makes it the largest airline along with America Airlines. …
(Translated by Google) Due to various scandals last year, the world’s largest airline has not been evaluated very well, but when I use it, I am grateful that it is always kind to me when boarding. The website for purchasing air tickets and …
Awful service and customer attention! Last time I fly with them. I left an item on the plane traveling internationally, and when I reached out to customer service the only option they gave me was to fill out a form online and wait up to 30 …
Suggest the organization improve it’s employee pension/retirement liability, assure executive and management expenses are accountable to performance. In addition, improve the quality of the information system to meet customers’ need. All …
never ever…
Trash company
Always professional.
Great Service
I’d rather walk.
Very friendly and very helpful
Terrible airline
Hands down the trashiest, rudest, horrid company anywhere in the world.
Dear Chicago,
I’m so sorry you have to be associated with these guys
Expensive but feels like a budget airline
ABSOLUTELY HORRIBLE – A COMPLETE NIGHTMARE TO FLY, DO BUSINESS WITH OR CALL…NO ENGLISH SPEAKERS!!
Great company, with awesome flight benefits!!
Very poor customer service and a non responsive corporate team. Dont waste your time calling because you’ll get the run around for hours and still no resolve.
No one cares at united. They’re like democrats.
Delay after delay and horrible service.
You guys changed my flight and didn’t notify me then made me pay for the transportation fees over 50 dollars and then never got back to any of my messages
Should be zero star. Immoral cheaters!!! Told me flight is canceled, but later turned out the flight did fly.
Does not honor the free luggage advertised for having and using their credit card.
The worst online registration experience I have ever experienced; When they ask for you number – they ‘allow’ you to be Czech, but when you have to give them your address, they don’t have your country in there – a little island smaller then my street had it…
Never going to fly united again, lost my baggage, called management and were very rude about it!!
2nd delayed flight in Chicago this week! WTF is wrong with this airline? NEVER AGAIN!
Awesome airline good crew KDEN-KLGA UAL 406
Always canceled flight or late !!! Bad experience with them never AGAIN!!!!
United Customer Care:
My name is Mr. Christian Cuahutencos, my mileage plus number is I ́m a 1K passenger and I want to express my disappointment and frustration because I had been …
Their outsourced customer service is horrible!
Worst airlines in the whole world. Always delays never arrives on time. Terrible customer service
Everytime I am on a United flight I am never quite sure if I will arrive at my destination or arrive in hell. At least when I get diverted to hell I can talk with my cable company at the same time.
Worst customer service.. we came through O’Hare airport and our bags never arrived.. no one is responding to phone calls, emails.. our bags are nowhere to be found…
Dishonest pricing online. I click purchase for $3,000, then next window puts my price at $3,500! No explanation. Also when purchasing seats, they separate our 12 year old from us repeatedly to try to get us to buy preferred seats. Insulting and dishonest!
This is my favorite airline. My last two flights went very smoothly.
United Airlines KNOWS that there is chaos in this airport. They didn’t give us enough time to transfer into the connected flight thus, we missed our flight. They didn’t even want to accommodate the money to pay for our hotel. We had to …
have been on hold for 45 minutes — am already regretting making reservations with this airline — …
Hawai’i – a – no – go is all I can say about our move thanks to United Airlines. My family was originally booked to leave PHX (Phoenix AZ) to KOA (Kailua Kona HI) on Tuesday August 13th; departing at 530 AM with a connection in SFO (San …
Stuck on tarmac for an hour with good weather and customer service didn’t care that we had to stay overnight due to missing the connection flight. Offered a “hotel discount” but it was a toll free number to find hotels, no discount. What a joke.
Total disaster. Forced $30 payment for each normal carry on bag. Video screens on the chairs playing objectionable advertisement content to my small children. Seats change last minute even after tickets printed. Plane delayed due to …
Too many flights canceled day- of – departure. Airline should be called “Divided” instead.
Omg omg omg this the worst airlines ever the customer service is bad bad bad,they talk with u like they pay u yue the tickets, there’s a guy was asking about changing seat just to put his kids besides him the employee that supposed to …
9 April 2017. United Airlines assaulted a paying customer knocking him out and dragging him off the plane or, in the words of the company’s CEO Oscar Muñoz, *re-accommodated* the customer so their standby crew could have a seat. The video is on Facebook and Youtube and Oscar’s tweet is on Twitter
Delayed flights in two consecutive weeks causing me to miss connecting flights to my final destination. Cost me big time and was only offered in flight credits half of what I had to spend. Irritating that one can’t talk to Customer Care …
I travel three to four times a year and United is the absolute worst. My last trip was the last straw with this company. The trip started off on the wrong foot when the plane had technical issues. We waited on a hot plane for 20 minutes …
What a sorry excuse for an airline. I tried for days to book award tickets for 2 persons. Finally got that done and was told they would e mail me the confirmation. It didnt come next day I called again. They said they had e mail …
United Air lines “SUCKS” ‼️‼️🤮🤢🤮🤢 …
I am beyond frustrated, and will never fly this airline again. I booked my 15 yr old son on a flight- he was one month away from 16. The unaccompanied minor fee was +$150 ONE WAY. I asked the reservation agent what services we receive …
I typically pay for higher priced tickets on other airlines in an attempt to avoid flying United. I broke my own rule today, and unsurprisingly now I am on a different flight, in a different city than my wife and infant child. Of course, …
I had booked a ticket to see my mom, she was at the hospital. I had to reschedule because her situation got worse. I called and customer service was amazing. They put me in a flight the next morning. I didn’t make it on time to say goodbye. But I’ll never forget what United, and specially the call center girl have done for me.
I received text messages that said there was delay after delay and nothing but aggravation both going and coming home. I never had a single leg of my journey that wasn’t delayed/cancelled. …
How can you still be charging fees for flight change or cancellation? While still asking for handouts from the govt in the form of bailouts! Disgusting. Called today about my June 2 flight asked what my options were based on the fact that I …
Airline sent a msg 30 min prior to departure that there is a delay of 30 min and i left the gate to grab a to-go for food but then when 15 min prior to original departure they sent me a text that they are departing 5 min late by original schedule. I rushed to the gate and missed my flight. Terrible service once again!
United cancelled my flight without offering another flight to fly and refused to refund the ticket amount. Only offered a “credit” for future travel. As if I’m some kind of a loan agency responsible for floating money to United Airlines. Will never use their services again. Time for the airlines to go bankrupt!! 👍🏻 …
Absolutely the biggest joke of an airline this size. The flight attendants were commenting to me and many passengers how these old Continental 757s shouldn’t be used for international flight. Delays and plane changes because the tram that …
They won’t help you out even if your mother is dying. How do I know? My wife’s mother became very ill recently. We tried to change our tickets from one destination to the one she is hospitalized at. In the end they wanted to charge us $800 …
Worst customer service in the business!!! You overbook a flight then ask people to volunteer to get off the plane, then when no one offers you remove luggage due to the wait. I was told I would get my luggage today around 8:00pm now it’s …
Worst customer service ever! Was promised a flight voucher weeks ago for luggage that went missing six days. After an hour and a half on the phone today they promised another voucher, because the original one was never processed! …
We were flying back from our family vacation and our flight was delayed due to mechanical issues so we missed our connecting flight . we got to do the city where our connecting flight was going to fly out of and we were put in a hotel on …
Hey United. I’m truly amazed by how atrocious your customer service is.
You diverted and delayed our flight and promised to reimburse our expenses. …
The amount of fees and hassle to deal with this airline is atrocious. I will try not to use them anymore after being told it would cost me like $400 in fees AND the difference in cost of the ticket to upgrade to 1st class. So dumb.
Only fly united if you can afford canceled or delayed flights. Terrible.
Just got off the phone for the third time with Customer Support, having taken probably 3 hours on the phone total, and they hung up on me, never to call again. I will be now paying over price for a ticket, and if at all possible, I won’t be flying again with United. Terrible customer support.
worst service airline ever
if i can give 0 star, i would do that.
If I had the option of flying with United or walking, I would take walking everytime.
I would caution anyone from flying with United Airlines. Toby Enqvist,
Senior Vice President Network Operations and Customer Solutions for United Airlines, should understand that for every person who makes the effort to express …
United,
How can you still charge the $95 annual fee for the Chase MileagePlus card. …
Your refund policy makes me want to avoid using your service in the future. I would like to cancel my flight and get my money back for a flight that is 28 days out.
Everyone is bunched into the back third of a flight that’s under a quarter full, mid-pandemic. You can’t spread out to the empty coach area without paying extra. All so UA corporate can continue to pay their execs’ Monopoly money salaries and millions in bonuses.
This is the absolute worst experience ever. Hours and hours on hold talking with multiple agents multiple days and no one knows what they’re doing. Trying to use my credit has been a nightmare and now they’ve booked me the wrong flight. …
Worst Experience ever in my life!!!
I bought an international flight for my mom for today, last Sept2019, senior requesting special attention for disability, United Airlines never gave her a …
Thanks Scott Kirby for being a dog lover. We just got our COVID shots and planned a small trip to South Carolina to visit family. You guessed it the dog sitter had the same week off so no help for our dog Umber. What a great surprise to …
Have tried repeatedly to call their number and I get a robot that says I must dial a 1 or a zero to reach their number. DID dial a 1 but I still get the same robotic announcement.
We were price gouged on a roundtrip flight, so when the price dropped by 50% one week prior to the scheduled flight we asked United to price-match their own prices. Of course our request was denied. So I said we’ll just cancel this flight, …
We’ve been struggling with United for some time now. They’ve cancelled our trip 4 times, without notice, each time they cancel we have to change our other arrangements/travel plans! I understand Covid is a thing, but it seems all too often …
Unethical and greedy!! Be careful, United Airlines booking office will try to pull out money from your pockets. Make sure your flight is confirmed while booking. Or you will end up paying a lot when you will realised that flight booking was not confirmed. Doesn’t matter you have confirmation number!!
I had to postpone a recent United Airlines flight (EM186E) to San Antonio through Priceline) because my friend needs surgery. I was messaged that my credit could be applied to a future United Airlines flight if used within a year. I …
I experienced undue difficulty because of Covid-19 and needed to change my economy ticket. I spent hours on the phone with United Airlines and wrote them a business letter begging them for mercy. Most airlines have been excellent in …
I was delayed a handful of hours at ORD due to a lack of coordination from United. The crew that was supposed to be on the plane we were waiting to get in from Seattle. This was not a weather issue or mechanical failure, just United lacking …
The worst refund experience so far. My flight LGA-Toronto was cancelled by the airlines on August 5th 2021 and I had to cancel the whole trip the same day. After multiple calls to United I received only about half the money I paid. Nobody …
If i could leave no stars i would. United baggage handlers tore up my sons car seat, i had to miss work because he didn’t have one. I had to risk riding home with him in my lap because the car seat wasn’t rideable. First baggage denied my …
Crooks, flight credits are a scam. They cheat people out of using your own money. They make extremely hard to get a refund or book a flight with flight credit. There policies are made to cheat hard working people out of there money. These …
I have traveled 40 some years with United Airlines, both domestic and a broad, the service is so bad no one speaks English much less is willing to help, your service has really gone down hill. the sad part is no one cares
Unexplained delays all the time, no effort taken in trying to help you get your national connection flight to avoid stranding, poor service for business class and rather aged Boeing planes.
I wish that I could leave negative stars…..I am a frequent business traveler and have decent status with several major airlines. I was recently relocated to Louisville KY. Options are limited from Louisville airport and I tried UA, I mean …
My son used United Airline from Houston to Japan. After the trip his ankles were swollen. That happened a couple of times in the past when he was bitten by bed bugs. We complained to United Airline and they refunded us $32 out of the $900.
I do not recommend tis airline
I hope Scott Kirby gets jailed. United airlines ROBBED US of $1800 and left us STRANDED because they rescheduled the flight 2 hours early and never notified us. The agent was rude and told us that we will have to buy another $1800 ticket to get home.
Day before I was to fly home from vacation, Melanie informed me that due to gas increase fares also was increased and that I had to pay an additional $80.16 in order to board plane. I had already pay for flight before I left for vacation. …
Booked flight and within less than 24 hrs, representative at United was reached to clarify cancelation policy. He canceled my reservation (without being asked to) assuring me ill get my FULL refund back as it is within 24 hrs. I rebooked …
Worst airline out there had a 7:30 AM flight from Tampa to Denver delayed till 5:00 PM only thing these sorry polled did was give me 20$ for food. I had 1 hour to switch my flight to Southwest and costed me $700 thanks United. They claim …
They charge you for Wi-Fi – let’s get real now it is 2022! I personally would NEVER pay out of my pocket for United. I’m overwhelmed by the amount of people on this aircraft, the planes are outdated and falling apart. Seats are VERY …
Booked a flight 4-5 months in advance. While booking the flight website changed location from Allentown to closest cheaper alternative that i have missed to spot and after paying i realized that the flight is showing to Newark NJ. Called …
Horrible customer service. My debit card was stolen and used to purchase two United Airline tickets.The card was immediately frozen. I have yet to speak with someone that can help since 3/21. I have been on hold for larger than one hour, …
I’ve been using United for the past 19 years. This day Im stopping using it! After refunding me for upgrade that never happened! Be aware!!!
Priceline is a scam don’t book no car with them they keep you’re money even if you don’t get the car. they don’t deserve any stars I had to give them 1 or I wouldn’t have been able to post the real truth about them.
The absolute worst airline ever and an outright insult to all things American. If the tell you there is an unexpected delay because of the weather 9 out 10 times they are lying. They know full well that the weather is going to be bad, …
Horrible company. Horrible customer service. My lock was cut off and my bag was broken into by baggage handlers at Newark during a layover, and United couldn’t care less. It’s an hour plus wait on hold just to talk to somebody at customer …
They made me miss my connecting flight I couldn’t get another booking to my destination until the next day. They put me in a hotel which had roaches, and a meal voucher that didn’t work. I ask for at least some travel credits nothing. This …
Cancelled my connecting flight due to “congestion.” Had to drive over 7 hours to get to next flight and pay to park at the airport. Refuses to reimburse for the $270 parking at the airport, because …
The worst airline in the world. Lied to by online agent re seat bookings, ignored and abandoned in Guam when hostesses went on strike and we had to make our own way off the island, purchased ticket upgrades not reflected in reservations. …
Had a very bad experience during my last reservation with United, I booked the flight tickets on Number 20th 2021 through United website based on 2 free checked bags per passenger and received the confirmation email clearly indications …
Frequent Business Traveler. Rarely fly United by design, last time flown an obese (and I mean obese) young immature FA was extremely abusive to the passengers and people of color. She was sarcastic, aggressive, inept, emotional and …
I will NEVER fly with this airline again. To start my checked luggage was lost/stolen on my flight from Chicago to Houston. Despite the frustration and inconvenience this caused I have remained hopeful of a positive solution. But, I coming …
I wish I can give negative stars. Worst experience of my life with United reservations and I will never fly with United again. We were excited that the whole family was going to a trip to see grandparents oversea. Due to sickness of my …
I called United to purchase two tickets. One for myself, and one for my son. I asked the United agent to use any of our available flight credits towards the two tickets and I would pay the difference. When they sent me a confirmation email, …
My husband and I are Silver Elite members on United and travel them often, however, the quality has diminished. The last flight we took from Hawaii to mainland, the entire entertainment system which United boosts about, did not work. No …