Simply put. Universal 1 Credit Union (U1) is a not-for-profit financial institution that exists to create personal, community and financial wellbeing. We’ll empower your financial life by creating the best possible experience.
| Saturday | 9AM to 12PM |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
1 River Park Dr, Dayton, OH 45409
Great place, and excellent staff…
Always an EXCELLENT experience when I do my banking!!!
I frequent this ATM weekly. It is out of service literally half of the time. Very upsetting…
Staff are very helpful. I have been with this organization for several years.
The worse service I have ever had. I rarely have issues but when I do, they do not get resolved. I will be closing my account.
I love banking with them…friendly and professional
I don’t like this bank, they make you wait a long time
Always Great customer service 😏 me and my family Are bank members n we love it…. …
Been a member since the 90’s Excellent customer service. Would recommend banking with them.
Edie V and the staff at the front desk provided awesome service. Edie promptly responded to my call and helped me with a loan. She is very sweet and caring!
I’m always greeted with warm, smiling faces. They handle all of my banking needs quickly and keep me informed of promotions.
Marsha helped me with turning my card back on when i thought i lost it. It was still in my house so she was able to turn the same card back on! Thank you Marsha!!!!
They need to treat their members better.
Friendly people, never had any issues with services. Don’t buy GAP insurance through them though, if you might possibly sell the car before the loan goes to term, they do not refund GAP.
My daughter, Lindsay Rader, got a car loan from U1CU in Vandalia. We referred her there. The title was in her soon to be ex-husband’s name. He signed a POA, she had to wait 8 months for the Title. Your CU put it back in her ex-husband’s …
the very worst credit union ive ever been in, i go to alot of different credit unions all over the country, using shared branching. i tried to transfer money from one account to another, they couldnt handle it. i went to a dayair credit union, they took care of me with no problems..
Although I have had a couple of issues with a deposit and some account information. U1 were able to understand the situation and showed that they are service oriented and appreciate their members. Unlike a bank, they value you as a person. Thank you.
Universal 1 Credit Union is a exceptional credit union. I enjoy speaking to the Bankers they are very knowledgeable, hospitable and very helpful
I’m sooo happy I chose this bank many many years ago. I’ve never had issues with transfers or balances. I have even had charges dropped for going under accidentally in my checking account. I’m always treated fairly and that’s the biggest plus about banking at U1C!! Thank u
I am a member of U1… I called to get a 10-day payoff quote for Carvana and spoke with Melodie. I called twice and both times she seemed annoyed to help me. She also refused to send me a 10-day payoff or let me pay my car loan off over …
Hello! I am writing a review to touch on the topic of Universal 1’s Customer Service! I currently bank with Universal 1 and have been since 2014. Recently I acquired in an auto loan through the River Park location in Dayton, Ohio and one of …
Bank Tellers helpful and friendly. I have been a customer here for over a decade and can count on them for all my banking services. I have and do recommend them for financial needs.
I have been a member of Universal 1 Credit Union for nearly 30 years. I could not be happier with Universal 1. The staff is extremely helpful and provide a wide variety of resources. Their branch sharing agreements make it very easy to access accounts and conduct business throughout the greater Dayton area.