The University Behavioral Center is 100-plus-bed health care facility that offers mental health services to children and adolescents. The center serves individuals between the ages of 6 and 17.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
2500 Discovery Dr, Orlando, FL 32826
(Translated by Google) This place is the worst.
(Original)
Este lugar es de lo peor.
(Translated by Google) I’ve been calling for hours and they keep transferring to different people and they don’t finish attending to one, it’s very bad in that area …
(Translated by Google) This place is the worst. Even to pay is a problem.
So that they respond so that one writes to them, even the mail is wrong .. they …
(Translated by Google) Until yesterday were 4 days and the patient had not bathed or in a jail do this😢 they had not given his belongings that I had taken him are not treated as he deserves and another q entered the same day yesterday was …
(Translated by Google) If you don’t have suicidal thoughts, they can’t help you. In other words, they take me to seek help so as not to get to that point, and they don’t admit you for that? I think that if it got to that point the least I …
(Translated by Google) Hello, I am very worried about this place. I called all day yesterday to find out what to do with a patient. The nurses did not give me an answer. First, they told me that the patient is fine, that she is interacting, …
(Translated by Google) THIS PLACE NEEDS TO BE SHUT DOWN!
I entered involuntarily due to an emotional crisis; At first everything looks good but it’s a hoax, the PSYCHOLOGICAL ABUSE they use is incredible, and they …
As someone who is currently going through a 2 month long mental health crisis and considering inpatient care, I was reminded of my stay in this place during my childhood that completely traumatized me and left me skeptical of mental health …
Incredibly grateful to UBC. My first baker act as an adolescent was here and I decided to attempt at my treatment and recovery again as an adult and couldn’t be more grateful to the staff, team, and therapists (especially the music …
A modern-day warrior
Mean mean stride
Today’s Tom Sawyer …
Amazing place.
Very unprofessional with communication
SCAM beware.
THEY REALLY HELP PEOPLE
Positive
It was not helpful at all.
worst
They made my legs hurt
bad bad bad bad perosonal not recommended to anyone be safe for this place
Lady who answered my phone call was rude
great place really helped me out
if your suicidal do you call ubc
Management level of staff has concern.
Not a good facility. Not good at all. Do not take your child there. Ever.
Dont go there any time this place is. Not helping in any way
This place isn’t for hope….steer clear if you can
The worst place I have ever seen. It seems a facility to defraud Medicaid.
They won’t let me know how they are ok or not but they said code I don’t have it
i would give this ZERO stars if i could. i would not recommend sending anyone here .
This is a top shelf medical customer service facility – bar none!
Gave me the wrong meds and abused the patients (physically and mentally). Do not go here.
If you want genuine help, don’t go here. It will end up making you feel worse.
If it were possible to give 0 stars I would, they withhold information and expect people to be ok with that.
Horrible place. My son was baker acted and even after it was rescinded they kept him there.
it was clean, otherwise it was hell
I was brought here wrongfully the staff is really bad and security sucks, they don’t even help you get through whatever your going through they just ask you the reason why you there and they write it down and then let you go after 72 hours they don’t give advice or anything they just ask and let you go
I went to UBC for self harm and I’m better please don’t downgrade this facility they try very hard to help teens with issues.
It didn’t help me. They just gave me medicine and that’s it. The most I can say is they have. Good food that’s it
Awful, understaffed, doctors don’t talk to legal advocate in family, child was ignored when she nearly fainted due to low blood pressure, phone rings over fifty times, it’s a nightmare – don’t use this for any reason
this place is horrible! DO NOT RECOMMEND. very rude impatient people over the phone.. not very understanding at all
Awful place and they have very unprofessional people.My sister almost die there.They treat her like an animal.Very bad people.They need to investigate their bad employees.
Horrible customer service fr
If I could I would put zero stars. I was here in september and had a horrible experience. Staff was very rude and I did not get the help I needed.
Dr Syd Abbas needs to get his license revoked from psychiatry
I like it a lot it helped me with a lot of my problems but it’s not a place were you should go for help that is not wanted and there is a lot of fights there I was there 2 times
I have been reading reviews of behavioral health centers to help a family member choose the right facility. This facility has horrible reviews. I scratched it off the list.
don’t go here if you actually are trying to improve your mental health. i wouldn’t send my worst enemy to this clinic.
Ok cool. Not that bad of a place. Best nuthouse. Best tv service n inmates are nicer
The customer service Sucks keep you waiting on the phone forever,my wife went there and was treated like it was kidnapped with just an stress attack and the way or procedures that they use are not the most proffesional at all a bunch of …
My daughter loved her stay here an felt they were caring an gave her the help she needed
Don’t recommend this place for nothing the staff are mean and your basically locked in a room most of the day you go no privacy staff dont listen to you
Ms kim was probably the worst one in there it took her almost an hour for her to give me a pillow case
I felt like I was in jail.
Wow it seems things don’t change with admissions. Hours of waiting for any answers at all. I read all the 1 star reviews and these rating are pretty accurate.
We are documenting everything
They have a poor ability to send medications to pharmacies and will blame patients for them being difficult.
Behavioral health experts are nice and do their jobs however, the whole system is flawed and takes so much time to set up and appointment.
The doctors, therapists and techs were all wonderful. I got a second chance at life because of my time at UBC!
Everyone is super rude and annoyed as hell. They all sound like they dread being there and they treat all the patients horribly and as if they were crazy. I wasn’t even admitted and it made me angry!
I’ve been there twice most staff are Awesome and caring. Nice facility. Clean, food is okay. Pillows are terrible though.
Like an elementary school lunchroom table, and I think the section I was in was called harmony? Maybe? Jeez lol
why they NEVER ANSWER THE PHONE ON THE HARMONY BAY AREA, I can’t talk to a doctor or someone that can tell my or update me on my son’s condition, I understand it is not an easy job taking mental health patients, but families are suffering and they also need feedback, it is so hard not knowing and not able to reach to someone
i love this place. i’ve been going here for years outpatient. don’t let negative ignorant reviews get the best of you. they actually care here and are amazing people. i recommend whole-heartedly dr.akhtar she is an amazing doctor and person!
I had a relative that was in this facility. Communication with the staff is terrible. Their phone system never works. The staff lies to the patients and family to avoid doing work. Unless you absolutely need to be there avoid it like the plague.
Best baker act facility I been too in my life great staff great program very comfortable feeling I learned how important a few things are and I can honestly say I would recommend this facility too anyone going threw a mental breakdown this place is number 1 !
Horrible experience i was told to bring my daughter there was no one waiting.. very true but we got here at 9 and was 12 there joking around and my daughter wasn’t call for assessment or knowledge the she was here one of their employees was …
This place is horrible. I called the location to find the address and the lady would not give it to me because of HIPAA law. I explain to her what does an address and HIPAA law have to do. She hung up on me. I called multiple times to get an address and a way to reach a patient and they were very unhelpful
I wanted to kill myself more when I was there. The nurses were honestly mean to us, the patients I met hated them and one asked me why I was so depressed all the time. If I knew I wouldn’t have been there 💀💀 …
Despite the reviews this facility helped my 16 year old so much. They had great communication & were able to get my child on the medications that work best for him.
My stay at ubc was great the staff was very kind it was a lot of people that they had to be there for but some how made it work they really have a lot on there plate every one not just us the patients every one asked the staff on the floor …
I should give the place a 1 but I’m going to give them a 3 because there were certain people in the building that actually care about you I would give it a one because they do not let you sleep at all through the day which is understandable …
Place is really unsanitary, staff are rude, and they keep you longer then they need to. Overall just a horrible place. Wouldn’t recommend this to anyone.
Windy is amazing. The team at UBC is exceptional and we love being connected with such good people. Continued health to all!
My son is only 12 years old he is like 5″0 and 110lb the dr hafeez told the Nurse over the phone to give my son 50mg of thorazine and 50 mg of benadryl.. this is a lot for a kid like my son I’m praying to God that my son Wakes up …
It was a trap I got there and they said that I can detox and taper down w methadone or subitex but as soon as I get in the door locks and I see the dr they said no to methadone I can only do subitex and after explaining I had a bad reaction …
They lock the bathrooms and make patients ask permission to use them. And sometimes staff says no and doesn’t allow a person to use the restroom. I was given another persons medication while here. They also break federal ADA law by denying disability accommodations
shout out to my boy mr aj best tec there hope all goes well with him!!!
Staff is extremely rude and nobody ever answers the phones. Im trying to find out whats going on with my daughters mom but i can never get ahold of anyone. They are not telling her or me whats going on very poor communication im very upset …
It would just be nice if they had answers… maybe they don’t. In which case, please, provide an explanation. Send us somewhere. DO SOMETHING. Besides shut us out. …
This place is a total scam!!! I was told that they meet daily to discuss insurance coverage. This is a fraudulent organization only looking to capitalize on insurance. There were patients admitting to suicidal ideation and were discharged …
Had a traumatizing experience because of the unfriendly heartless staff, bad living conditions. AVOID THIS PLACE AT ALL COSTS. If you saw what the rooms/bathrooms look like you would be DISGUSTED, that’s WHY THEY DON’T allow anyone in the patient rooms/have any pictures of where the patients sleep.
I’ve been Baker acted 6 times and I love it here the therapy is really helpful and the nurses are hot. I’m a better woman now because I’ve gone here and I highly recommend coming here when times get rough.
This place helped me greatly, there could be a little more time spent with mental theripist involved with clients. The techs go above and beyond there duties to help emotionally 9 months later I am on the phone with a fellow client still supporting each other.
to me this place helped me turn around and become the great person i am today. yes i will say that maybe they should hire more staff because i did almost lose my life there in an attempt, and no one was aware for at least 30 minutes, but …
I call trying to get help for my father and I’m attended by someone who clearly either doesn’t like their job or doesn’t have a passion to help. This is a sensitive topic and the last thing the family needs when trying to deal with this is hostility. A certain level of maturity and understanding is required to deal with substance abuse.
As a mental health professional in the community, I would NEVER offer or recommend this facility as an option! Based on client inpatient stays, staff is unprofessional and unethical.
This seems to be a giant hole of society that no one sees,.. People are made to go here against thier will most cases… And subjected to a coed environment with people that are seemingly apt to taking advantage of some people’s frame of …
One star as a family member of a patient because recovery RARELY answers the phone. Not even when a patient is discharged. My partner said its a jail like environment only aloud outside for smoke break.
As a Psychiatric Healthcare professional, I refer my patients to UBC very frequently. Many returning patients request to go back there as well. Psychiatric facilities have a hard time in the current financial and legal environment, but I am …
Beware! Out of order! They will strip your childs clothes to their underwear where they then use a metal detector to scan them for dangerous objects while they are half nude! This is very inapropiate. They will braid a girl’s hair without …
First let me say this is not a rant about not getting what I want. 1. Docs show up between 10am and 9pm. 2. Not enough staff at all. 3. The bit of staff there were so busy u could hardly gets a word in. 4. Don’t expect them to tell you how …
If I could give zero stars I would. The employees are extremely rude & not understanding. They don’t care about the well being of their patients or the concern of family members. Working in a facility like this you should have more compassion and sympathy but these people are absolutely HORRIBLE.
I would give a negative star if possible. Had to Baker act my son for threatening my new wife. He’s already been taking medication for emotional issues. These people referred him to “talk therapy” and sent him home…….. Absolute …
psychiatrist literally asked me one question my entire stay and staff are very rude. Many staff members put down patience for having a mental illness and make fun of it. Not a good place at all.
Horrible place. They’re rude and they don’t care. Every patient has a price tag. I met with Dr. Aziz and he is a joke. Didn’t care about the symptoms I had while taking a medicine he prescribed me. We would meet for 10 minutes and he’d sign another script. Don’t take family or loved ones there.
Foods good and was rather entertaining for the week. Made some good friend’s and surprisingly had a fun experience. Would recommend, and they even have Netflix. Staff is super friendly. If they would let me vape i would give it 10 stars.
My son has been at the facility for 48 hours and no one has contacted me to discuss their findings. They don’t answer the phones and have horrible communication. My son is a minor and the only call I received was to consent for strong medication without even giving me a diagnosis! Horrible facility!
My 14 year old son has been baker acted here around 10 times, the baker act unit is a joke, he is now in residential which is a bigger joke. Dr. Hafees has no clue how to diagnose children, my son has had multiple psychs diagnose him with …
This place will tell another Medical Facility in another county that they will accept a patient. Guess what! Transportation gets arranged via ambulance and they turn them away at the door, and send them to a totally different facility in …
Linda needs retraining on how to answer the phone.This is a behavioral center for people that need help, Linda needs help on communication skills. Something so simple that could have been solved with a little tender care on such a sensitive subject to have poor staff communication is unacceptable.
This facility does not take care to protect patients’ personal information. At my arrival I was given an admittance form to fill out, which included a sheet of paper with a young man’s ssn card, ID and insurance card photocopied on it. I …
They only want to medicate you and administer basic behavioral science methods here to help you. If you admit yourself and stay you will get no sleep, which is so essential to physical, mental, and emotional health. I will say I met a very …
After blowing us off and not returning calls and emails and voicemails for over 2 weeks They refused to admit a 17 year old boy showing the same behaviors as the Parkland Shooter and other young men who commit mass shootings. UBC said He is …
Wonderful Staff, awesome place. I truly believe that they are paramount to saving my life (first credit goes to Jesus Christ, my Savior). I learned so much about myself, my behaviors, a Physical illness that was making my Behavioral …
This was the best baker act experience I’ve ever had in my life. If they didn’t remind me that I was Free to walk out of the door I would never think I was being baker acted. So awesome
Okay heres the thing. The system this place is using is broken. They don’t help everyone. The saddest part is i was admitted last year and most of the best staff members were retiring or just leaving. …
I called to speak to my child and Supposedly the manager Linda kept on hanging up on me, which is very unprofessional ,So I asked her for her last name and she would not disclose that information then I ask her for an email she would not …
DO NOT SEND YOUR CHILDREN HERE. The staff threatened my daughter and were cruel to the rest of the patients, laughing at them. They also gave her an incorrect medication without our permission. She was roomates with a girl that kept calling …
This place was awesome in helping my son. After 5 years of meds and therapy, I decided to find some place residential that could help my son. It was good for him. Today he is happy I sent him there. He had some problems there, like a few …
Worst place ever for a teenager to go to , it doesn’t help , the staff are super unprofessional , they ignore kids’ problems and make them feel so much worst about their issues and conditions that they can’t control , they’re not even free …
This is no longer a medical facility but a criminal treatment facility. UBC You have literally turned into Lakeside aka Aspire. Locked doors, no guest belongings even for outpatient appointments. You take away individuals choices as if they …
Professional and caring staff. My referrals are handled with compassion and efficiency. University Behavioral Center is a leader in the Central Florida Mental Health Field, I am so grateful for their continuing education events and the many other tools they offer to grow professionals in the community.
Woke up with a black eye here. Nobody could tell me how or when(with cameras on ever corner). Good luck at your stay here. This was 2017 but being my one and only stay at any place like this i felt the need to write a review. For anyone who has kids going here be warned.
If I could give a zero star I would. This place is straight out of a horror movie. What should be a place for healing and wellness is more like a jail. We were given incorrect and bad information from day 1 regarding visitation, phone …
This place and the staff can go to hell. They treated my sister like some kind of criminal. Some of the staff are very unprofessional and need to be admitted themselves. They apparently put patients to sleep for any little outburst so often …
This is one of the worst places to try and seek immediate help. They are liers, rude, disrespectful and careless. If you really care for your loves one, I know its hard but find a better place. I regret putting my son thinking they can help us.
Although there were some rude staff members, those who appreciated patients outweighed them. Among these John, Mary, Robin, and Ace were of the most exemplary. I also appreciated the many amenities provided to patients.
Apparently they find it hilarious to discharge a minor child with a prescription for antipsychotics and when asked to fill out a prior authorization form so his insurance can cover it they just negligently refuse to do so. When showing up …
Visitation hours were not in an open space like a cafeteria, but a small room with lots of furniture and with other patients and their visitors, who were very loud, inappropriate, and said and did things that disturbed and triggered the patient we were visiting. Very disappointed.
As a mental health provider in the community it is never easy when clients need more restrictive care so when this becomes necessary you want to know they are in good hands and heading to a place that will foster healing and recovery. I …
I came into the center at 10pm on a sunday for baker acting as an adult and i wasn’t seen until 3 am on monday morning. the nurse didn’t speak english, the psychiatrist had absolutely no clue how to take blood pressure (i had to tell her …
I was taken care of at this place a lot. Many times I was baker acted. However several times I biked to UBC . I am in touch with the lead therapist Ryan Thomas almost every other week. Even I was not always well behaved .They made sure to …
I had a friend that went here and the doctors were very rude to him. They did not help him at all. Being there actually made him feel worse. Dr. Addas was absolutely terrible. He did not listen to him at all and did not allow him to even …
Friend of mine was a patient here for a week. The visiting hours are horrible, it’s near impossible to get ahold of a patient when calling because the staff doesn’t communicate with each other well or answer the phone half the time, and …
I voluntarily brought my son into this facility because of his condition. My son is still warded at the faclity, It is the first time I have ever been to a facility like this, I had my doubts and was very emotional and afraid, but I must …
Worst place to bring your family members with mental health conditions. Very disorganized. One of my family member was hospitalized here for 9 days and I never received a call of what they did with the patient. They lost my family member in …
Arrived my ambulance on Friday and was already having tremors etc. Incredibly it took until 2200 to receive any medication. By that time I could barely walk. Any other reputable facility would have dealt with that immediately after a …
I looked in to University Behavioral to get help for my son who has ODD, the website and the person I spoke to on the phone prior to taking the 1-1/2 hour trip to the facility both claimed this was the place to go for help. We didn’t even …
I’ve been coming here since 2013, seeing the same doctor, and have loved my experience here considering why I’m going. The staff are professional and attentive. …
Some of the staff were nice, the ones that worked with you hands on, but I was mislead on purpose by the psychiatrist, Dr. Abas. I should have only been there for 3 days but almost spent a week because of him. I didn’t go there to be …
My son is currently Bakeracted here, and not 1 person has called to verify his medications or dosage..
I called today to find out hes not even on the right stuff. Then I find out he’s just playing games and not participating but due for release… this place is a joke.
Do not let your child get placed here. They won’t answer the phone when you call, you get very little information after your child sees a psychiatrist, and my child told me of fights and others getting sedative shots for the slightest …
I myself was admitted here just a few months ago on the inpatient teen side, I had gotten released a few days prior to school starting. For me the experience wasn’t the best but it also wasn’t the worst it could’ve been. Yes there were …
Please do not go here if you have a choice. Literally the only reason why I came out better than how I was when first I came in was that this place was so incredibly awful and dehumanizing that the outside world seemed great in comparison. …
I met admission criteria but was denied my service dog access, when my service dog has entered into an inpatient facility with me before. Every reason (excuse) given to me basically came down to them not wanting to make accomidation to deal …
I would rate this terrible facility ZERO stars if I could. My son tried to hurt himself and was Baker-Acted into this hospital yesterday morning. No one called us to explain anything or to take information to reach us in an emergency. It …
NEVER send your child or check yourself into this facility. Please. I went to UBC about 3 weeks ago for depression. I’m 17, so I was put in the kids side of the hospital. I have to say, this is the worst experience I think I’ve ever had. …
Stayed here over 3 years ago and this place still haunts my thoughts and dreams . Brought in over a drug induced psychosis from bad WEED. I was treated like a prisoner there for 3 weeks !!! Forced to take unnecessary medicine that basically …
Terrible. I don’t want to give it any stars but Google leaves me with no choice. They do not care about your mental health, you are merely $$$ signs. Government owned facility. No one ever called me to keep me informed. No one ever …
I was submitted Sunday night. After sucidal thoughts. I waited a while for my unit. But once I got back to tranquility the tech was so kind and nice to me. Barbara and Nicole were absolutely the greatest techs ever. I will admit the food …
I went there as a patient as a minor for a suicide attempt.
The staff was abusive and poor examples of “what an adult should be like”. They …
I was recently admitted on the 9th. I would give 5 stars but I was also there as a minor and that experience was TERRIBLE. NEVER send your child here. But I will have to say, as an adult, it was extremely relaxing and helpful. The staff is …
I came into this facility broken, not eating, not talking. While being there it is hard especially if you don’t open up. Yes you have restrictions, yes you have rules, follow everything and you’ll be good. I see a lot of reviews regarding …
A year ago I gave this facility 4 stars after being in detox. This time I was in for 28 day rehab. I don’t know what happened between then and now but I can’t recommend it for long-term treatment. Most of the staff care about you but there …
People write poor reviews with little backing as to why. ** PLEASE READ this entire review of my whole experience here if you aren’t sure if you need treatment or not. ** I was transported here after voluntarily seeking treatment at …
I got sent here for about 4 days. The building was clean and, with the exception of a few staff, everyone who helped me were polite but all around just felt like over glorified babysitters and not capable of handling mental ill teens. Few …
This has got to be the absolute WORST facility in the state. Absolutely NO communication when involving a minor child, not one phone call from a Dr or therapist in an entire week. I will be reporting this facility to everyone and anyone I can including the Governor’s office. Save your family and STAY AWAY from this place.
This place has let me down completely. Don’t worry I refuse to pay any Bill’s they send me. Hallelujah. I was instructed by every doctor that I had there. Even the lead therapist director told me to come back so I can get my system back to …
Do not bring your child here. Therapist will not help. Caused our daughter to OD on the medication she was prescribed by them. When Hospital tried to work with them. They are completely unreasonable. I would recommend any parents use BIG BEAR OR an office that cares.
I brought my daughter to this center because the state demanded me . When I went to look at the center by Google to know where she was going. I begin to read all these reviews and it worry me so much that had several people talk to me but, …
I could rate this 0 stars if I could to be honest. I got baker acted (I gotta be there for a minimum of 72 hours, this is important to know) last year in September before Hurricane Irma. I thought that I would get help. Professional help. …
Very unprofessional, they have people with serious diseases and they don’t bother to give them the medication that they NEED in order to survive my mom has gone 4 days without her medicine and they have made the process of getting her …
Avoid this facility. Go anywhere else. Drove over 2 hours to drop off clothes to my adult child, it was past visiting hours so I left them with the person who came to the locked door. Packed 3 outfits, undergarments, toiletries ect. They …
According with the HYPPA law, you are violating it! Yeap… You can’t charge anything for Baker Act! It’s the law! The law saids it’s free of charge… need people who wants to suit this place with me! Incompetent! Incompetent! Incompetent! …
My boy Ken…
It was pretty cool mostly everyone’s straight …
If I could give this place 0 stars I would. If you are seeking help for anxiety and or depression this is not the place for you. If you want to do detox then yes this Is a proper place. The “psychiatrist” saw me for 5 mins and prescribed …
I was taken there twice by the police voluntarily. The first time, I was baker acted and stayed for my 3 days. The people I met were the greatest. I’ve never felt so supported by strangers in my life. The food is pretty good. Not everything …
Oh, let me tell you about this place. If there were a worse place on earth than University Behavioral Center, I would find anyone else on this planet hard pressed to find it. I was going through withdrawal from a medication my psychiatrist …
I had recently Baker Acted my mom who has
schizoaffective bipolar disorder and she was having a psychosis and not taking her insulin to treat her diabetes. At that point, my mom needed help and this …
If I could give zero stars, I would. Let me just start by saying that this place HAS mentally ill people working for it. They treat the patients like incompetent people, they hang up on loved ones when they are trying to reach them on the …
Do not, under any circumstance, consider this pathetic excuse for a mental health facility. You may go in with mental issues, but you will only add PTSD to your problems. It’s a jail-like environment. Every bit of freedom you thought you …
ABSOLUTELY HORRIBLE CONDITIONS AND TREATMENT. Went as inpatient for mental health and it was one of the worst experiences of my life. This hospital is by far the worst stay I have ever had out of any mental health facility. The place is …
One of the most traumatic and degrading experiences of my life. Treated me like an inmate or an animal. I vomited in my bed and they made me sleep in it. I was off my meds for 3 days because I couldn’t meet with the psychiatrist. I had a …
I have contacted an attorney and the health department (in which the attorney advised) to have this place investigated, this place is going against human rights medicating and going up on medication to people who are clearly competent and …
Horrible experience. I arrived early around 4:30 am from the hospital, and it took 6 hours to process me into the facility, with an additional 4 hours for me to actually get a room. I was only one of three new arrivals. Maybe it was because …
Don’t come here unless you wanna stay for 3-5 days. I came here for 3 days and I would say this place is okay. There were group sessions every morning that helped and you had to speak to a doctor every morning and he decided when you leave. …
UBC… Oh UBC, I can never seem to forget you. No, that is not a good thing.
Well, not exactly a bad thing either? In all honesty, there ARE staff here that genuinely care about the patients outside of the obvious monetary gain, however …
The WORST FACILITY IN THE STATE! The staff don’t communicate with me and they always say that they don’t know if he is in there or not. When my son called me he told me that he never received the clothes. Also they don’t give my son the …
A family stayed here for a couple of days, it was the absolute worst. Staff is very unprofessional, mocking patients and threatening to sedate them, making comments about how don’t enjoy working there. Mental illness is a very serious …
A few weeks ago.I took my husband for treatment there.and a week did not pass by when he was released.I pleaded. Not to release him that soon. Well they went ahead and released him and he is back drinking and popping pills.I cannot believe …
Firstly, COME HERE BEFORE YOU GO TO ASPIRE/LAKESIDE.
Secondly, know that if you come here, the doctor is only here four days a week …
My stay here, with the nurses and techs were mostly pleasant. However, the doctors and therapists did not listen to me. The “therapist “basically mocked me. The psychiatrist left me with a prescription for Latuda. The cheapest I found was $1500 at Winn Dixie. He knew very well I had very little money. Nothing was solved at all.
I was here as an outpatient for my year at UCF because it was all could afford at the time. I take a large dose of a medication that, if not taken for multiple days in a row, can cause serious withdrawal symptoms. Almost every month I would …
This place is a business. Their goal is to keep you there as long as they can. If you don’t have PTSD going in you probably will on release. The staff during my time there was unprofessional to say the least. They were bullies. On some …
This place is the worst. My daughter was in the inpatient program and they were not keeping us informed on anything. Every time we asked to speak to her nurse, we were told she was off the floor. And thats if any one ever answered the …
Place is terrible they treat the patients with no respect or care and have terrible attitudes not all of them but a good majority my girlfriend has had a horrible experience there and didnt feel helped by anyone but one worker and some …
Nobody in that place is one the same page. The place is extremely unsanitary. All the nurses and techs do is complain and need better training to deal with mental health patients you never know what somebody is going through and you have to …
The staff is evasive and behavior is questionable allow, fighting, not a therapeutic environment, they do not communicate. It’s not effective treatment and increased my family members anxiety she had a tech. Ask if she was dating someone, not acceptable.
Unskillful staff, disorganized, treated my mom like an animal.! They didn’t give my mom her asthma pump or any of her clothes. A lot of miscommunication, nobody knows anything, and they didn’t provide her a translator, which is …
Terrible staff, my son is currently a patient fresh at 18, they are forcing papers on him to sign that he has no clue of what they mean. He is developmentally delayed. The Nurse refuses to show compassion and thinks she is too good to speak …
If you love someone you will NEVER send them to this place, the people that work here have absolutely no idea what they’re doing or how to care for someone struggling from a mental health or addiction problem they only care about a paycheck …
When I came here as a child (depression and suicidal thoughts) I thought I would be getting help. Instead it turned into one of the worst experiences of my childhood. The staff members would make fun of special needs patients, they would …
I spent 28 days here. The staff was amazing. Ed was my therapist – so kind and relatable. I met some amazing people. This place really helped me in my darkest moment in life. I’m 1 year sober now. I owe my life to this place.
The worst Hospital the attendants in the hospital did not give my brother the clothes that my mom sent him and he still is with the same clothes that he arrived at the hospital. Also they don’t let my mom talk with him and only when he …
My mother was here about 2 weeks ago. At that time she had 2 documented suicide attempts and this was her third attempt in less than 60 days. Even though this was her third Baker Act, she only seen the psychiatric doctor twice and that’s …
If I could give no stars or negative scores I would.I was in this facility years back. One of the male nurses came into my room at night and crawled into my bed. My roommate told the staff and I was kicked out due to their claim that my …
Staff never explained what was going on for my wife. I could never reach anyone for information. I couldn’t visit due to COVID. They held my wife far longer than necessary. …
University Behavioral Center Is by far the Worst place to take Your Loved one or Anybody in Fact, The reason being is that they Continue To provide Inadequate Healthcare Infrastructure for the Funds received. In layman’s terms University …
0 outta 10 left more mentally unstable than when I got put in(when i was a kid). Literally caused more trauma for me. Wish I could give 0 stars.
What is the point of having a patient advocate who never responds to patients (either in hospital or once released)? Seriously 😳 …
Absolutely Horrible. They scare children, do not respect their privacy, and hurt them with shots.
I stayed here for maybe 9 days a few years ago as a result of a baker act. Didn’t like it. Not at all. When I was sharing during group the person leading the group session was extremely rude and accused me of having anxiety attacks for …
To call University Behavioral Center an absolute joke would be a gross understatement. After being sent there by the hospital (that I checked myself into the ER) my mental health only took a huge decline from being there and I now suffer …
University Behavioral Center Abuses Patients And Continues to Hire or Contract with Physicians That Negligently Jump to Conclusions Then Forcing the patients On drugs Leaving them Worse off than they were before they came in. and the worst …
Whenever I need help I always come here or tell the ambulance to take me here. It’s better than any other facilities I go to and I’ve been to alot. I’ve never had problems here and they seem to care more. The staff is always caring and …
I hate this place with all of my being. My school put me here for OLD scars of self harm from months ago. I am transgender, the amount of isolation that happened to me was unbearable. I had no roommate no friends and I had to do things …
Cannot get anyone to connect me with my mother-in-law despite 6 calls today. Currently on hold for 20 minutes and no information. Terribly inefficient and incredibly difficult to even speak to a patient.
I wish I could give this facility negative stars. My 11 year old son who struggles with gender issues was baker acted by the guidance counselor at his school, they chose this facility. Over the six days he was kept there I spoke to him …
I was here last month, after an attempt. All in all, wasn’t a horrible place, but wasn’t great, either. Food was pretty good. They didn’t always have therapists available if someone was having a breakdown. A fight occurred during my stay, …
I was baker acted by someone who had not seen me physically for 3 plus years and lives in another state: I was taken here, I am over a year sober. I was Covid + and was in group therapy with at least 5-7 others during group I was told by …
I’D GIVE IT ZERO STARS IF THAT WAS AN OPTION!
My husband voluntarily admitted himself here for alcoholism detox and it was a …
I give this place 0 stars. Extremely unsanitary. Did not see the staff disinfect or clean once. No Patients wearing mask, no social distancing. I got covid from staying here. Food was inedible. All workings had lack of care with patients. …
Staff was disrespectful and ignored the kids most of the time. They tackled a girl for yelling even though she wasn’t hurting herself or anyone else. They claimed that a large portion of girls were faking Tourette’s/ tics and I was one of them. Terrible place.
PLEASE. WHATEVER YOU DO, DO NOT SEND YOUR LOVED ONES HERE. I wish I had read the other reviews before going here myself. If I could give this place less than 0 stars, I would. It has taken me months to write this review due to the trauma I …
Do not send your children here! It was originally my idea to seek treatment here. Never again. …
Overall I’m grateful for this place. I voluntarily brought myself in due to my depression being unmanageable one night. The staff and therapist take you seriously if you take your recovery seriously. I was discharged a day early because I …
If I can rate it 0 I would, this place treats their patients terribly and they don’t look into the medicine they give their patients!! My partner was prescribed two medications that aren’t suppose to be taken together and now we are in the ER! Never take your loved ones here.
(ZERO STARS)
Ive been going to Dr. Aziz for years and today was one of the worst days ever. …
Best place for detox in central Florida that I’ve been to. Almost all staff were caring and professional and the unit I was on was very clean. Group therapy sessions overall were very well run. Check in can take awhile so be prepared. They took care of my dietary needs too (vegetarian). I met some great people here!
This is an awesome place for anyone with substance abuse or PTSD symptoms. I had access to a phone between activities and four classes per day along with three hot meals. My room was cleaned every morning at 6am. Four stars because it does not have many vegetarian options at meals.
I accidentally called this number when I meant to call UCF’s Behavioral Center. I called asking about my appointment time and whether or not it was in person, the lady on the phone talked so quietly like she didn’t even want to be on the …
I have been to UBC 3 times and each time it was amzing
All the techs were so nice to me and treated me as there own family, Ms. Robin (Art theripst) helped me the most with the activitys she had because it made me …
My son which try to commit suicide was in this facility. He was discharged yesterday. No meds were called to his pharmacy. He and his wife have called over 5 times and he still does not have the meds that were supposedly prescribed. Who do …
Like many other explained, the staff never explained what was going on and I could never reach anyone for information. The final diagnosis on the discharge paperwork was vague and useless. They were suppose to create safety plan AND include …
By far the worst place ever. Had to pick up my love one from there. It was storming couldn’t see in front us, two hour drive and accidents on the highway. Called to let the supervisor Carlos know that I might be late just in case. Only god …
If you are looking to get short term intensive treatment, I recommend looking for another facility. Their success stats are a joke; patients are forced to claim improvement or they are not allowed to leave. Those with insurance are kept as …
This place is horrible. Deceitful. It’s supposed to help patients but instead mistreat them. I had an experience been baker acted for 72 hours due to an after surgery mixed up of conflicting medications that thrued me in a manic state of …
When you have a family member who is in crisis and was sent to this facility and more than 24 hours go by and allow no contact is quite ridiculous. Not to mention when me and my family called the facility, the admissions department was …
I truly can’t wrap my head around the poor quality of care this facility provides. I understand they all have a tough job working with mental health patients but the way they spoke to my daughter and myself was unacceptable. All I asked for …
This picture attests to the lack of moral character and hatred for America that this so called health center possesses. Their lack of patriotism is strongly reflected in their audacious act of flying an American flag upside down while doing business. Do not do business with this organization