to University Medical Imaging, where the experience is better. Your doctor has ordered a radiology exam, and understandably, you’re a little nervous. Not … See more
Read More| Friday | 7AM to 10PM |
| Saturday | 7AM to 7PM |
| Sunday | 7AM to 7PM |
| Monday | 7AM to 10PM |
| Tuesday | 7AM to 10PM |
| Wednesday | 7AM to 10PM |
| Thursday | 7AM to 10PM |
4901 Lac de Ville Blvd Ste 140 Bldg D, Rochester, NY 14618
Very quick service.
They get the job done
The technicians are very friendly and kind.
Staff was wonderful , friendly and knowledgeable.
Friendly staff, clean and well maintained facilities.
Imaging/ x-ray does NOT open until 8am.Where does that say any where in their website.
The receptionist was very warm and nice! And it was warm inside the waiting area!
It’s been my experience that the people that check you in are rude and disrespectful, but the people that do the x-rays are fair-good.
Realized I had forgotten to take my ring off for an MRI I pushed the panic button twice and no one came until the procedure was over.
Overall a solid experience. Quick in and out. Could do a bit better explaining of the process at check in for those that don’t deal with medical world things often, but nothing significant.
Spoke with the manager for 30+ minutes on horrid their front staff is (they ought to be prison guards, NOT the first interface of someone who is ill or injured. I’ve been there numerous times. …
Doors open at 7am. No sooner. If you get an automated message telling you to arrive 15 minutes early and have a 7am appointment. Forget it or you’ll end up waiting outside until 7. Sleep in Instead.
Would love to give a better review about the service. But after 30min of trying to call and schedule my appointment, and the phone just ringing and ringing I haven’t got that far yet. Lol. Staff your office please. …
I ACCOMPANIED someone to their services here. I did not have an appointment myself. However just sitting in the waiting room observing the interaction between the receptionist and the patrons concerned me. EVERY person that checked in for …
Machines are far too outdated, air circulation systems not adequate for MRIs. To the point you heat up way too much inside. I’ve never had that issue anywhere else. The machine tables when moving click and struggle to move and it’s no …
Exam techs generally pleasant. Check in procedures onerous and outdated. Need to fill out a complete medical history each time, even if it’s only been a few weeks. Won’t bill entire deductible, instead requiring partial payment first (who …
Awesome staff, evening hours, hardly any wait at all and very clean facility! These guys sure know what they’re doing! …
When told I needed an MRI, on a Wednesday by my Dr., they went ahead and called UMI and I was given an appt for that Monday. I was glad to have gotten one so quickly. My experience was a very good one; from the pre-appt phone call asking …
I recently had an MRI at UMI and as patient experiences go it rated among my worse. I had numerous phone calls in preparation of the exam where I needed to reveal a specific implant manufacturer and model. I reviewed this information ad …
I was seen immediately when I can in, no long wait at all. The lady that brought me to the changing room was warm and friendly, and the nurse that put the IV in for the dye was very professional. When I entered the MRI room it was very …
I didn’t want to rate this too low because I can’t speak for the quality of the actual imaging procedures done here. But I do want to mention that it took a month for me to get scheduled for my MRI because of a huge confusion over my …
Could tone down on all the signs and paperwork about how you don’t participate in any kind of financial assistance program- these signs are obnoxiously EVERYWHERE, even in the change rooms. When you check in the receptionist is quiet until …
All of the people here r absolutely amazing! They make u feel comfortable n welcomed. My nurse was John… An older tall guy.. I HATE getting anything done with needles…he made me so unbelievably comfortable. He was very personable and informative. Thank u
I previously went here twice and had a good experience however today when I tried to make an appointment the scheduler was rude decided to talk about what my insurance would and would not pay for in a condescending way did not tell me dates …
negative reviews here are out-dated… or lunatics.
idk why i always feel the need to chime in, but i guess i know that if a doctor, for example, sees 15 patients one day, and 1 of them doesn’t like his face, …
From the ladies at the front desk to the ladies in imaging room, they were all polite, professional and courteous. The place was extremely clean and all Covid safety steps are being practiced.