Our primary and specialty care is provided by experts from all medical specialties, attracting patients from around the world. We offer our care in … See more
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Thank you so much with my hole heart you where there for my Brother my family🤙,and his his Best friends right to End,you where there for us ,for Me..Love always Go Hawks🤙🤙 …
Went in for a possible brain injury and a fractured nose 1.5 hours later I have a wristband and I’m still in the waiting room by the time they pull their heads out of their asses in this ER I’ll probably have an aneurism
Came in for a mental evaluation. I have me sitting in a hallway for the past 8 hours. With NO care. They have only came up and talked with me for about 30 minutes the whole time I’ve been here.
They act like they don’t car with been waiting 5 hours my pain is getting worse told them that I’m getting worse from when I got here and they just brushed it off as if it was nothing better off going to mercy at least I don’t have to wait 5 hours
Not expressed the lady behind the desk where people go to see about their kidney test she was very very rude not professional at all as far as I am conern I don’t care what her job was no excuse to be bitter as she was makeing excuses over …
I f thought the care was alright, but for personal care awful, Dr Albright returned a letter to me, he explained in it that I did something with cows, still trying to understand where that came from, I’m a delivery guy
If you want to be seen by a medical professional,in the E.R., come here. If you want to be seen by a medical professional In The E.R. same day? Go to Mercy..
Doctor Hoth prescribed the perfect antibiotic for my illness, although refused to prescribe anything habit-forming, likely because of current drug culture and media.
Tell this day if you ask me who my dr was i wouldnt be able to tell you i was there for a month in they icu and regular care the did the closing stich wrong now im stuck with shoulder pain and th ask for the wrong gentic test so i had to …
I come from CA to University of Iowa for my complicated healthcare needs. The doctors and staff are outstanding especially Dr Cromwell and Dr. Lawrence!
Most of the Docs are very good and committed to getting things right. There are a few who don’t pay attention and just want to do things their way even when it’s not the best way.
There’s nice people like Sarah and Dr David burn center for kids and ogher ladies there were so nice to me while my baby treatment her burn .I would like to tell that place thank you for saving my daughter’s life
The Pain Clinic is supposed to be the best place for care around here if it is you would be treated better at any other place possible> I am a Iowa transplant I came from Florida where I had believed the worst doctors in the world were but …
It’s extremely discouraging when you try to do the right thing and set up payment arrangements on a balance owed and the University of Iowa refuses to accept what you can reasonably afford each month and then to find out that they have sent it to collections the week after you tried to set up payment arrangements
I’ve not been there yet but, have communicated via email, phone and mail with team members taking care of my case. Will be going there the end of this month. My experience has been positive so far.
I was dealing with a mental illness, and they reassured me I was okay, and gave me medicine to calm down. They asked how can they help me, and they listened very well. …
Exceptional medical care, best in the state, some things the region, a few the country! Parking is the biggest drawback, paying to visit those hospitalized seems wrong.
I’ve had good experiences here I’ve saw people in bad shape come here with no insurance and be treated with hospital stay. They helped him a lot treated him with respect. Good hospital
Everyone was more than helpful, excellent doctors and nurses. Everyone went out of their way to show us where to go. Very positive experience , especially for a difficult time. Thank You.
They can’t get their billing straight… we have told them many times that it’s filed under workmens comp but they are still sending us bills and it on our record and bringing our credit down… their service is just as bad as their billing
I was very happy with my healthcare and stay while at the University of Iowa hospital – the surgical team of Dr Singhal were very thorough and professional in their approach to my operation and aftercare – figuring how they wanted to go …
I would like to start this off by thanking the staff that helped me out, on what I thought was one of the hardest days of my life. If there are doctors and nurses that read this and wonder how to save a life. Give these guys a call because they saved mine.
I would give it no stars if I could. I arrived at the Emergency Room at 2:30 pm. It is now 8 pm and counting. I have not even been called to see a doctor yet MULTIPLE people who have came in after me have been in and out with ease. This is ridiculous.
ive been going to this hospital since i was a little girl and i have to say my doctors are the best i have seen and ive seen a lot of doctors for my RA and eye problems. Dr. Kwon, Dr. Syed, Dr. Russell and Dr. Ferguson and Sarah in the peds dept.
I was a patient there on the 8Jc unit following a horrific car accident. I was treated wonderfully by everyone. Thank you so much for going above and beyond with very caring loving hearts. Thank God for such a staff.
I have always been very happy with my experience at the University…I think though that Dr Brian Shian should rethink his career choice or brush up on his medical knowledge and bedside manner. Maybe he should have attended law school.
Went to the Emergency Room waited 5 plus hrs. then finally went back to the dr and that was a waste of my time he did nothing went to my reg dr the next day found out I was having an allergic reaction to the medication I was taking. Boy oh boy they sure wanted their copay dr never touched me…
Oh these Doctor’s and Staff took excellent Care of me while admitted and continue to do so as an outpatient. I will drive from DesMoines to Iowa City to be treated like a person instead of a number.
Make sure youre at the emergency room a good 5-6 hours before you have an emergency, that way youll only have to wait another 5-10 hours to be seen by a dr, who will take another 3-5 hours after seeing you to not do anything.
I love this hospital, they have the nicest doctors and nurses you could ever wish for. However There’s one medical assistant that I’m trying to find the name of.
I have gone here for xrays for my sparained ankle. The staff work very fast and are accurate. I only spent 15min.in xrays and out. The staff is very friendly and caring at their jobs.
Overrated. Go to Mayo Clinic or the University of Minnesota. Minnesota’s health care system is leaps and bounds over Iowa’s. I now see a reply from the University. To that reply I say that a nice response does not compensate for a health …
6 stars if I could. From the top to the bottom, thank you for all you do! You all our amazing! For all the bad reviews, remember it all starts with your attitude, and your not the only people seeking treatment.
I’m in the stroke unit having chest pains and this foreign intern doctor which is all they gave working at night the interns name is Amjad Elmashala basically said he doesn’t care if I have a heart problem and I’ve had two open heart surgeries so who do I make a complaint to my
I drive from Nebraska to see a specialist here and the staff is always amazing and takes the time to answer my questions. The hospital is beautiful and easy to navigate.
Reputable staff. Grossly overcharged for a blood work sample that was for informational purposes. Billing department difficult to work with. Advise that you have exceptional insurance when walking through their doors or be prepared to pay.
Nursing staff post operation were not at all help full I hav AVN in both hips and just had deep core decompression surgery. When I was waking jp the nurse just kept giving all my iv meds then said had ti do pills she a ted like I shouldn’t …
I’m paralyzed only supposed to sit in my wheelchair 15 mins at a time due to pressure ulcers. Left me sitting in the waiting room for 5 hrs sitting on the same pressure ulcers I came to have treated . I needed emergency help and didn’t receive nothing hastily. I’m about to leave as a result.
I’ve been waiting 4 weeks to hear back from enddontics and prothodontic departments a appointment. My tooth hurts everyday. I called two days ago to why nobody responded to my fax. Of course we will call you back. Two days later…..smh
The ED is disappointing. I understand that there are some people that might be worse off then others…but when you are waiting going on over 4 hours now. something is wrong. Having severe pain in lower chest upper stomach and told they are sorry. after 4 hours called for ekgs then right back to waiting room..really.
I would give 1000 stars if they were available. We were there for 11 days with my father in law. He was diagnosed with an extremely rare and aggressive cancer. EVERYONE was amazing. Couldn’t ask for better staff!!
I’ve never dealt with a level if unprofessionalism like this before it’s been 3 weeks trying to get an orthopedic appointment for my son …the doctor at the pain clinic has tried and I’ve tried myself. The level of arrogance these people …
Call and get an estimate for the services before going to see a dr at this clinic. For a 10 minute visit and urine test, AFTER insurance I got my bill and about fell to the floor! Never again!
My moms is in ICU bay 2 a nurse Morgan that been with my mom 3 days through bad times and I cant thank her enough the way she treats her, she raises moms spirits and makes everyone feel good, your people are awesome
I am very disappointed with the university of iowa hospital. They don’t keep there word and i have been treated with disrespect from several departments and staff. I am disabled and i do have serval disabilities including medical and …
Going on 6 hours waiting in their ER to be seen when my surgeon was the one that told me to go to the ER and was gonna get orders in to expedite it!
Unless you’re absolutely dying I’d find a different ER!!
I went in few years ago with liver problems. The people were total jerks i dont drink i dont have hepitiriea a b c but they absoulty refused ro help me becuase i wouldnt comfess ro being an alcoholic. Then i got Cdeff and the cretians kept …
Very large place but easily navigated. Everyplace is tagged to floor and elevator. Elevators are arranged with “A” being on the north and “M” on the south. Very friendly place with many to help if puzzled about where to go. Doctors and nurses are world class!
This past May my psychiatrist from the university had been refusing to put me back on the regimen I was on when I lived in Nebraska and literally cannot give me one good reason why other than she wanted to “try something else.” …
Do not go here if you have POTS (Postural Orthostatic Tacycardia Syndrome). They do not believe in saline infusions or port placements to help POTS patients. They also did not help me and did not know what they were doing with all the …
I’ve got Parkinson’s and Dr. Terri Thompson/Movement Disorder/Neurology Saved my life.
My Neurologist in Waterloo had my DBS settings 4X’s higher than normal… …
Love Dr. Crosset she saved mothers sanity when other doctors screwed her medications and other treatments up. Then when my father was sick. The doctors in my area said there was nothing more they could do, took him to Iowa city he lived 3 years longer then what the quakes in my area said
How dare you send a 2 year old home in a leg cast without a means of getting around. No wheelchair or anything? E.R. Dr said “we don’t supply those, call your insurance “
Love the service of the couple of obgyn doctors and the ultrasound techs I have seen. Got me in before my appointment time which is really convenient for me. Can’t wait to have my child there in March. Plus I’m a Hawkeye fan so can see Kinnick Stadium.
My daughter , she’s 38, was to be there by 10:00A.M. for 3-5 day stay. First was told sorry room was not ready at 10:00, should be ready by 11… 1:00 she finally HAD a room! This stay was scheduled two months ago! She had to deal with a family of 5 at 3A.M. with a crying baby and a husband that snored in the chair.
Broke my right elbow and NOT A THING WAS DONE ABOUT IT with Dr Mary Graves.
Also had my ACL surgery there by Dr Wolf and ended up with the top of my right foot with nerve damage (and my knee/leg) cuz can’t feel part of the top of my …
Nothing like sending your family members home while still half sedated and having issues coming out of it. Quality of care is hit or miss, sometimes it’s above average, other times I’d say you’d be better off taking your chances with the crackhead in the alley doing whatever procedure you’re having done!
Drove two hours for husband’s appt and was told I had to sit in car where it was cold cause I wasn’t allowed to go into appt. Wasn’t allowed to get something to eat or drink and wasn’t even allowed to go to bathroom.
Has I write this, I have been sitting for 2 hours past my consult appointment time in the Cancer Center; it was over an hour wait last appointment. Reading you reviews, you have a systemic issue in your facility and you give a cut & paste answer to all those who have pointed this out.
Take you love ones to the #UniversityOfIowaHospitalandClinics if you dont Like them. They will #DieWaiting in the #UIHC #WaitingRoom
if they dont yet exposed to _____. By the it has been over an hour and half , I have yet to see on ambulance.
I would give this ER no stars if I could I have been sitting waiting for 4 hours with a 160 plus heart rate and severe low blood count. I am about to pass out and was told I was not a priority, there were sicker people ahead of me. …
I think people should know that there is a MOUSE (probably a family by now) in the stead building on the first floor in the Bread garden and probably the cafeteria too; and maintance won’t do anything about it.
Was quoted an amount to have an IVF procedure done. A year later I’ve been billed over double the amount on the quote.( A quote I had to pay to get) the surplus charges are facility fees that are not disclosed.Trust no one at this facility. …
I will give 2 stars for the fact that we got 2 kids born there and the facilities are great. Also some MD are really good at what they do and care for people. …
Was here for my diabetes as I was going into DKA. I started having seizures on the way to the emergency room, upon arrival, no one bothered to check my blood sugars or ketone levels. I had my own supplies on me and continued to check myself …
My fiancé went in for a bone marrow biopsy (his 3rd by the way first one here) never has he ever had one this painful. The guy that did it Scott Was so unbelievably rude. My fiancé told him very clearly he was not ready for the procedure to …
I’m 12 and I went to Iowa City 3.5 weeks ago for jaw xrays and the nurses, dentists, doctors, etc were so nice. The only thing was all the floors in the hospital but we found where we had to be with the nurses help and the parking building …
I’d give it less if I could. Spine doctor told wife to come here for a MRI. Get here to er , they say they have to do xrays first. Been here since 1217pm on 9/17. It’s now 132am on 9/18. They took xrays over 9 hours ago. Last visit to …
Went to their dermatology clinic for a persistent skin problem. They told me they could identify it, but the test “could cost a couple hundred dollars”. They later send me a series of bills totaling about $4000 after insurance payed their …
One of best hospitals in the country. Some of most professional staff that really care about their patients. They do a great deal of research that helps people from all walks of life. I highly recommend going here!
I have been going to the clinics there for several years. I had an appointment in the cardiology clinic at 7:30 a.m for a electrocardiogram that was done very quickly . Then an appointment with a cardiologist at 8:30 a.m came by, then 9:30, …
I was in ICU for 2 weeks and on a regular floor for an additional wk with Covid
and had wonderful care….I thanked God often for getting me there…I believe it saved my life…food and ER only bad experience.
I got referred here from a doctor in Des Moines , IA. I went there to see a specialist about a cyst I have in the left side of my face that pushes up against all my facial nerves and causes extreme pain. Although the intern that checked us …
I you have a child that needs special attention and help I highly suggest you take your child to a hospital that actually cares about the life of your child. Miscommunication is no excuse when your child may have to get tested for cancer …
They have awesome Doctors n some friendly nurses there! I’d give more stars if I had a complete good experience there. Some nurses have been quite rude and unprofessional..I was already going through enough stress w my baby being there n …
As a Thyroid Cancer survivor and now with my wife battling Thyroid Cancer, we couldn’t ask for a better hospital. They have great doctors and nurses, and the latest technology. As a pastor who visits patients here often, there is no hospital I’d recommend more.
My daughter is currently a patient here. She is in pain and they ignore her requests for meds. The Dr. says every 3 hours she can have more… just ask. …
Its been almost a year now since my daughter was born, she was born early at 31 weeks and as little as 3 pounds and 4 ounces. I wanted to say thank you with all my heart in taking care of my little girl and my girlfriend! A LONG story short …
I am due for surgery Monday and up until now my experience has been great with the staff/nurses/doctors that I have had to interact with. However, yesterday I had a tech who seemed to hate his job, never gave a warning for anything he was …
I had a procedure done yesterday in urology a stent exchange.All medical staff involved were great and took very good care me.I felt very safe and comfortable with them.Happy to have such good care so close to home.
I write this review as I sit in on of the ER room of this God forsaken hospital. Everything looks brand new including the staff which seems confused about how to use the tools they were trained to use in order to take samples. They asked me …
I was in the ER 3 weekends straight and each time was horrendous. 1rst weekend a month ago I was there from 5pm to 3am that next weekend again 8 hours again then the next weekend from 5:30p to 11:45am the next day. I used to swear by this …
Told me and my parents they accepted my insurance with $50 copays. Only for me to get a $980 hospital bill a month later. Called insurance and they said since I didn’t go to an actual physician in the hospital for my hand I have to pay 80% …
I love my doctor at the university, I started being seen by Dr. Banu in 2014! This lady is an excellent doctor, she actually listens to me when I tell her about my body, if she has any concerns she orders test immediately, if she doesn’t …
I’ve had my oral surgery and many other dental procedures done by Dr. Fridrich and his staff and overall I’m very grateful to have had him and his students as my attending doctors. In addition, I also had a surgery that required me to spend the night at the UI Hospital and encountered some of the greatest nurses in my life.
To me St. Lukes and Mercy should see what a hospital should be like. I would give this hospital more than 5 stars if I could. My primary care doctor Dr. Hussain Banu is awesome! She takes her time with her patients and makes sure all your …
Keeps making “mistakes” to ring up your bill. Nurses are great! But doctors, surgeons, and specialists are not, they don’t explain anything… just “trust us”. Seems like very avoidable “mistakes” in hind sight but didn’t want to give any …
I have been at the ER for over 4 hours with chest pain and still waiting with the pain getting worst people at the desk are help less, am pregnant and start to have abdominal pain as well. I would leave to another hospital if am from here …
My absolute worst experience ever. I had my baby here. After numerous attempts at telling the nurse baby was coming she refused to check as i was only 5 centimeters dilated 5 minutes ago. Needless to say i delivered my baby on my hands and …
We celebrated the birth of our first child here, and could not have been more satisfied with the experience. Dedicated staff, world-class knowledge and faculty. Nobody is ever totally happy to be in the hospital, but Iowa does a very nice job.
Doctors and radiologist’s have no bedside manners. Herd you through like cattle. I always leave feeling like I really don’t matter. Doctors might be smart but they are pretty arrogant. If I didn’t have to go there i wouldnt. Gave me a …
They saved my life too! I would not have wanted to be anywhere else with my heart problem. I have had bad experiences too, but if I was unhappy with a treatment, I switched to a different doc or provider. I’ve experienced both awesome …
I have a long history with the neurosurgery department and the pain clinic and have always been treated exceptionally well. They have always been extremely efficient with scheduling my appointments, returning my calls, faxing information …
I’ve had close family members stay at this hospital and I’m not impressed. In my opinion, it’s not safe to have multiple patients per inpatient room. You never know who is staying on the other side of the curtain, and in my family member’s …
Best psychiatric services I have ever experienced. I also had medical issues so they had a facility that met both psych and medical needs at the same time. Multiple approached team that worked together so not to miss any issue. 100% …
I saw Dr Timothy Brown in your orthopedics department. During my appointment he called me a liar and then he proceeded to lie in his dictation regarding our encounter. During my consultation he interrupted me and rarely let me finish a …
My doctor left one of your clinics and all I wanted was a refill of a simple medication I’ve consistently taken for years. I ended up having to schedule an appointment with a P.A. whom I’ve never had before that cut medication in half! Then I was charged for an out of network doctor. Over $240 for a half prescription refill.
My mother was sent here for open heart surgery and cardiac stents. The entire staff at this hospital was amazing. The doctors, nurses, everyone was very caring, compassionate and kept us well informed of what was going on. Dr. Jay Bhama …
I went to the E.R. back in August sat there for 12 hours without being seen. By 2 am I went to Mercy in Cedar Rapids and got right in. Watched people laying on chairs and the floor in serious pain. Dont got there unless you get referred to a specialist. It was Barbaric.
Absolutely the worst hospital to go to if you are black and/or poor. You go to the hospital because you are sick but if you are black and poor don’t bother! The staff will ask your symptoms and medical history, go talk to their supervisors, …
I have had a great experience at the adult side though! The doctors are so friendly, and without them I wouldn’t be walking somewhat better and would still be having seizures. I go every three months to get treatments, and they are all very …
I was diagnosed with a heart condition in December. At first, i was put on medicine and didn’t have the angiogram to see how serious the condition was. When I did do the test, I had 4 blockages. Because of residents and fellows who saw …
I spent 6 hours total in the emergency room last night. When I walked in, I had a fever of .1 shy of 103 (in other words, .1 away from being very dangerous for my health). I arrived at the hospital around midnight and was taken back for …
This place is a joke. My girlfriend is in there now. Been in there a few days now and hasn’t even seen a doctor yet. One Dept just keeps putting blame on another Dept. Can’t get any answers from anyone. Nobody knows anything. Basically a …
I really hate this hospital they let our best friend died yesterday morning. Then couple years ago they couldn’t do anything to help my God cousin. She died then my God mama she died at this hospital they didn’t save her either. This is my …
I could not ask for more caring staff for my mother, she’s been there twice for her liver failure. This time she’s in palliative care and they are the most patient staff. They go above and beyond to make sure the patient and family are taken care of. The social work team is also excellent. I’m so very thankful for these services.
I had an open heart surgery at the University of Iowa Hospital back in 1990. I came around the world for a mended heart. The procedure was very complicated, a couple of things need to be repaired in my heart. Even though it was last 28 …
When a family member needed hand surgery, University of Iowa Hospitals and Clinics was there for us. It was a smooth process and the staff answered any and all questions we had. They were there for us through every step and procedure. Highly recommended.
Gave birth to two babies here, one of which went to the NICU for a few months. The medical staff here are so caring and nice! I’ll never forget when they were there for us through some of the hardest experiences we’ve ever had to face. We …
The doctors at your so called hospital and clinics are terrible.
Can no longer recommend this place to others. I used to give high praise to the pain clinic. No more. I will deal with my extreme pain on my own from now on. I …
Attentive staff. Doctors are excellent and answer questions throughly. Nurses are caring and compassionate. Several family stations to relax and spend the night. Good selection in vending machines and deli. Cafeteria has a wide variety of great food to choose. Very clean restrooms.
We were referred by our primary care doctor to see a specialist for my daughters. The intake was a little overwhelming but when we saw the doctor it was all worth it. The doctor was amazing and took his time to focus on my children. Worth the time and trip!
Overall our experience with the orthopedic surgery department has been excellent right up until today My wife has had numerous surgeries performed there including two shoulder and a wrist replacement by Dr. Brian Adams. …
Every time I go to a specialist, they do exams not covered by my co-pay. Without even asking! I assume it’s part of the routine exam, then get slapped with $400 bill! Never again will I go there! Not only do they drain your pocket book, …
They saved my angel’s life. I had never seen anyone that ill before. Actually I have, but they died. I’d never seen anyone THAT sick who survived. Not everything was perfect (we were there 3 weeks) but for an Iowa hospital, these folks are …
I was referred to the U for transplant services with very good private insurance. Unfortunately though my insurance doesn’t cover organ procurement. Even though Medicare covers such an extensive procedure, after 5 WEEKS of discussion I have …
This was our first experience with the University of Iowa Hospital. Unfortunately it was under devastating circumstances. But thank god – we were at the University of Iowa, or our son would not probably be here today!!! The MICU is beyond …
We came here as my doctor recommended for my 3 year old daughter. She has severe GI issues and we were hoping to get some answers after our doctor thought it was serious. We went to her apt where they tried to check her. Well 3 year …
I was sent by ambulance from St Lukes for an emergency surgery. In the UIHC emergency room the staff was beyond “poor” at communication. Every time I spoke with anyone I got contradicting information and was sent home unable to walk and …
This is the BEST hospital I have ever been to. My doctor was awesome and super helpful throughout my treatment. She even helped connect me with the Patient Assistance Program at the hospital so that I have free medication until I could find …
Great facility with very nice people. Couldn’t ask for better nurses. But they take forever to get anything done. When we went to the ER months ago we were there for 7 hours. No one had seen us in 4 until I walked out and asked to be …
Post surgical care at this hospital is a nightmare. The lunatics have taken over the asylum. Had multiple surgeries here. Inexperienced, immature nurses who barely know what they’re doing. After one surgery was put in a ward with someone …
They refused to provide me access to my daughter or at the very least inform me at all about why she was even there. My daughter is 13 and was committed, after I found out they told me; even with legal documents in hand showing my legal …
Was called for surgery early and now 2 hours after the scheduled time still no surgery no one even came and told us anything. Had to go out and ask. Now we just get excuse after excuses. This is the worst hospital experience I’ve ever seen. …
I am sorry to say that each time I have gone to the U of I hospitals with an emergency situation I have received much less than what is expected from healthcare professionals. Both of the times I have needed to be admitted there has been an …
This is the slowest hospital in America, I swear it is. The doctors here are subpar and don’t really care about the patients. Mercy had proven time and time again they are the superior hospital and they actually care about making sure there patients are a priority, unlike this dumpster fire.
Huge place that can take care of pretty much anything that you have issues with. Had some of the best Drs. available. World renowned research medical school.
Our son saw Dr. Morcuende in the orthopedic section of the Pediatric Specialty Clinic. He’s world-renowned for his treatment of foot deformities and also a very nice guy. We made four trips from Minnesota for treatment and were very …
This was my first time for being a patient at the Hospital. Very helpful, friendly and caring staff. Dr Chad Tracy and Nicole Miller provided excellent surgery and care for me. All the surgical team was very nice and explained things very …
Have been to the university multiple times for myself as well as family members. We have always been treated well both physically and mentally. I agree with extended wait times but have always felt staff did the best they could to …
My wife was referred to Dr. Nicolas Noiseux for hip replacement. My wife overheard him talking to the nurse. He told her he would not see my wife because she smoked.He did not even have the guts to tell her himself. The nurse had too. Then …
It’s huge, but personnel are friendly& will help you find where you need to go. I’ve been going here since 2005 every 6 months. They have top doctors & will do their best to make your life better. Good food & lots to choose from in dining. …
I have had some decent experiences here. But I am extremely unimpressed by the mental health treatment here. The crisis unit is an absolute joke. They don’t always take concerns seriously and when you express you are struggling they simply …
Shouldn’t have to spend 5 hours in the er to be told you have to wait for a undetermined amount of time. We didn’t even eat dinner until after 10 pm. Go to mercy if you can!
Friendly and professional staff. Greatest care anywhere in Iowa. Went to American Prosthetics to see Ashley who does a fantastic job with kindness and empathy.
Very busy and a maze to get through, but the staff is great! My wife has CF and the crew here is an awesome team dedicated to helping her. Always upbeat and smiles with what we go through. We live over an hour away, and it is worth the time and drive to get here. Thank you to the nurses, staff, and doctors who work here.
I was just discharged from the Crisis Stabilization Unit at University of Iowa hospital due to a bout of depression. The CSU is just a large room with recliners and those recliners are also your bed. Try sleeping in a hard recliner when …
• I have been going to the Pediatric Associates location in Coralville for as long as I can remember and have seen multiple specialists at the University hospital and always had an overall good experience (especially always very nice …
UPDATE 01/13/2021: My son had another appointment on this day, and my wife took him in this time, as I had been the one doing it, as it is easier for me, because she had questions she wanted to make sure were asked (I normally forget). …
My wife and I had the worst experience at University of Iowa Hospitals & Clinics the night of 5/22/2020. When we first arrived to the emergency waiting room they allowed an intoxicated woman with red hair without a mask to just walk into …
If you don’t have no choice, you’d better not go. Maybe you’ll meet a group of interns and doctors, and then you’ll know what will happen. Their painkillers are omnipotent. Sometimes I think their world only knows painkillers, headache …
We lived in IA for 3 weeks when our daughter had to have emergency surgery at UOI. We didn’t regret moving here until having to deal with the doctors and nurses on the neurosurgery intensive care unit. They are condescending, rude and lack …
Everytime I go the university hospital for something the Drs treat me like I’m wasting their time. If I’m wasting your time for a check up don’t be a Dr. They also treated my dad as if he was completely incompetent. I’m going to switch to …
I drove 2.5 hours to get here after recommendations from other doctors. While I was there the doctors were nice enough. Seemed sort of sympathetic. Told me I needed cognitive therapy and that they were going to help set me up with a …
Labor and delivery staff were awesome. We are still here in the NICU and the nursing staff/doctors are individually great and competent people to work with. You can tell the technology is starting to mesh with the care well without …
This place really needs to get it together, I drive 2 hours from my dad because of surgery he cannot drive, they would not let me in with him, now he is in trying to call me and ask me where he needs to go! I even told them I was his POA and go to all of his appointments but they still wouldn’t let me.
My daughter is in terrible pain. We have sat at the Emergency Room since noon. The staff here is rude. They act like they are overworked. That is not true. My daughter is diabetic and has had no food since breakfast and they won’t even …
I filled out an appointment request form on the website for a consultation with a specific doctor who specializes in the area of medicine I am concerned about. After not hearing back for one week, I called the phone number associated with …
The staff and surgeons made this whole experience pleasant and comforting. I love how every team member that was going to be in the operating room came by individually to meet me and introduce themselves. They made sure I understood …
Drove three hours for my appointment. Followed the exact directions on the paper sent to me for where to go in the hospital. Ramp 2, elevator E. No elevator E in sight. Directions were extremely vague, and there were no employees to ask for …
I’m very disappointed with the University of Iowa hospital. I had an MRI done in Bettendorf & they referred me to the University of Iowa because of all the pain I am in. I can barely do any daily activities because of the pain in my neck, …
They get almost $20,000 from the insurance company and hound and harass a pensioner on a fixed income for the remaining $115.00 not covered. A greedy institution that only cares about the money.
My comment, you let me send an email? I sent an email and you asked me to call? I won’t wait until today if I can speak. During my stay in hospital, I sent a lot of emails to feed back your medical staff’s irresponsibility. Have you faced …
I had Flesh-eating bacteria in my upper thigh, the care I got after surgery was superb. All the staff in the burn/wound unit were so helpful and pleasant to work with.
I recently had an At Home Sleep Study through the Neurology Sleep Clinic using a WatchPat 300. I was charged $376 for a physicians service whom I never even met. I was charged another $1902 for the 1 night equipment rental. I was charged …
Awful. Don’t expect your nurse to answer your call for at least two weeks. And don’t expect a reply from your doctor for at least 7 days. And it has added an incredible amount of stress to my life and I’m currently trying to find someone …
This is the MOST HORRIBLE hospital in the country, I have nothing good to say about this hospital. I highly recommend not anyone goes to this place. Now a friend of mine is getting the run around with the doctors, and can’t go anywhere else …
Our son has a pic tool stuck in his wrist next to the artery and we have been waiting an hour for the doctors to come assess it and remove it. We came in by ambulance. This is why we go to mercy hospital.
After waiting in the ER for 12 hours my Mom finally got a room in the cardiac unit. First, the doctors and nurses in the ER were very nice, it just took us forever to get help. After 3 days, we still have no idea what the problem is. It’s …
I want to thank Dr Howard and Dr Kawasaki for everything they did to make my surgery successful also would like to thank the whole team at neurosurgery and the hospital for the great care I have received
Hey I would like to leave a review about your worker Judas (early 20s) he told me he works at this university as a cleaner he then went on to make racist comments and begin to include suicidal encouragement in my mindset, i don’t think it is appropriate to have someone in your workplace, learning environment and others
Went to the ER for my gf. Been here since 530, its now 1230. Had to practically beg for a tylenol and ice pack for her fever. Oh yeah, theres also blood still on the floor.
My dad went into surgery on his back. I’m home here at Norwalk sick so could not go with my mom. First the surgery was scheduled for 11:00 am. They were there by 9-9:30 to check in. Apparently an emergency came in, which they understood, so …
Finally got up to the Crisis Stabilization Unit after 50+ hours in the ER. I spent 36 hours in the hallway as an immunocompromised, overstimulated patient, and I had to fight for hours to get a room away from all of the sick, coughing, …
How’s possible to wait 11 hours in ER? 11 hours good lord. We waited and left. What kind of comments you write regarding this situation and what kind of answer ( excuse) can you provide. Such a DISAPPOINTMENT . One of the best in USA. Maybe you should reconsider naming this place ” one of the best “.
If you are a POC stay away from this hospital. I had a nursing assistant try to take my blood sugar without sterilizing my hand first. Then she proceeded to argue with me, stating that, “ We don’t use alcohol, it taints the sample.” I said, …
Duplicate charges on my bill and the hospital still has not removed them after over a month of trying. First they billed me for the same procedure by two different doctors, now, I’m billed for the same doctor twice. They said they would …
This has to be the best place in the state to have surgery. I had a tonsillectomy here which went perfectly, and they took my concerns over possible nausea after anesthesia very seriously. I was even a little scared in the OR and the …
Went in on Wednesday morning and the staff was amazing! However when shift change came I was extremely disappointed in the lack of care I received. I understand that hospitals get busy, but when you have plenty of time to check the patients …
Staff and all doctors are amazing. My surgery doc. Was top notch. Am staying in hospital now…. I only got one lung. Only complaint was after my surgery they put me in a room with some one else that is highly contagious. And i only got one lung. They are risking my life if he gives it to me 😡😡😡. …
Not only is it very confusing trying to figure out where to park and not to park. The staff is incredibly rude. Between their attitudes and the words they actually say to you, I will never waste my time of driving 3 hours one way to this …
Would give this a 100 out of 10 if I could!
Had surgery under Dr. Scott Owen and the team was amazing. Not only was the team down to earth but they explained everything in terms we understood. After …
No stars if I could! Nursing staff absolutely horrible ! As seen in pictures the filth of this room, when asked for my medicine the nurse came in open the vile and threw right on floor when she was done! Toilet was 3 feet from my bed but I …
set an appointment for scans of my neck took 2 months to call me to set the appointment from the referral. Set the appointment 2 months out from the call. Now I waited 4 months to get the scan done. I show up 45 minutes early hope to get …
Terribly slow the ER took almost 8 hours to complete.This hasn’t be en the first time either.Totally rediculouse
I’ve been going here 45 years. Best hospital in nation!
the doctors were friendly and I received proper Medical Care here
Odd culture. They do not apologize, they can be very rude, they don’t answer questions. Take it elsewhere.
I love my physical therapist Stephanie Evans she is the best.
Hi this Is Heather Andress to be a good Surgons and music video for it this work week in my life and save lives go it for
Great place! Great staff!! Been cooped up her over a month and they’re awesome
I always get good medical and dental care from the knowledgeable caring staff
Doctors and hospital staff were so kind and caring, information desk was extremely helpful.
Iowa city University has never let me down. Always friendly. Very good experience.
Great doctors and staff. These people know what they’re doing!
Best hospital in the state of Iowa. World class services, and well trained doctors.
Great Hospital & Dr’s. The ER could be better. But overall best place around!
Wonderful place. Very caring and understanding. Thank God for this hospital.
Thank you so much with my hole heart you where there for my Brother my family🤙,and his his Best friends right to End,you where there for us ,for Me..Love always Go Hawks🤙🤙 …
Went in for a possible brain injury and a fractured nose 1.5 hours later I have a wristband and I’m still in the waiting room by the time they pull their heads out of their asses in this ER I’ll probably have an aneurism
Lovely people the nurses and Doctors are great couldn’t ask for better place.
Always great place to get scheduled for my appointments.
I have had many mixed experiences. In my opinion: sometimes the service is amazing, often the billing department is problematic.
Came in for a mental evaluation. I have me sitting in a hallway for the past 8 hours. With NO care. They have only came up and talked with me for about 30 minutes the whole time I’ve been here.
Might be a good hospital but they people skills suck. Especially when you from out of town
The best hospital go every year for cochlear implant check up ever since a baby
Had surgery done at this hospital in 2000 went very well and have never had to have another surgery sense for scoliosis I was age 12 at the time
The UIHC needs to buy a dictionary and look up the word compassion. You will not find any at this location.
Dr. Patrick Brophy Is A Awesome Dr This Place IS Truly A Great Hospital And they Care About there Patients as well as children
A wonderful place. The doctors and clinic is a Godsend that meets all of my family’s needs!
They are very busy most of time they tell you today and they come 2 or three day later sacky doctors they get em from a ceral boxes
I have nothing to say but appraise to all the doctors and staff here that is so nice and caring. Five Star
They act like they don’t car with been waiting 5 hours my pain is getting worse told them that I’m getting worse from when I got here and they just brushed it off as if it was nothing better off going to mercy at least I don’t have to wait 5 hours
My cardiac procedures at Iowa University hospitals saved my life after several other hospitals and heart surgeons gave up on helping me.
It was wonderful experience, I gave a birth there. Nurses and drs were very nice.
World’s Greatest Medical care. We moved to Iowa to enjoy these wonderful care givers
Amazing nursing and medical team! I owe them my life.
Not expressed the lady behind the desk where people go to see about their kidney test she was very very rude not professional at all as far as I am conern I don’t care what her job was no excuse to be bitter as she was makeing excuses over …
The dermatology team is amazing, always so sweet:)
Disrespectful to say the least. Oral surgeon was an absolute piece. 10/10 would not recommend.
My father had surgery yesterday..not doing good and my mom still hasn’t been able to talk to a doctor. unacceptable !
The care we recieved here was like no other, they cared for my son like he was their own. We extremely Thankful to have this care here!!
I f thought the care was alright, but for personal care awful, Dr Albright returned a letter to me, he explained in it that I did something with cows, still trying to understand where that came from, I’m a delivery guy
If you want to be seen by a medical professional,in the E.R., come here. If you want to be seen by a medical professional In The E.R. same day? Go to Mercy..
They’re the highest trauma level hospital close to us. Mayo Clinic is the next step. Glad we have their resources.
Excellent Drs. I don’t mind the residents or fellows. Everyone has to learn, but I don’t want them doing delicate procedures. Just my preference
Doctor Hoth prescribed the perfect antibiotic for my illness, although refused to prescribe anything habit-forming, likely because of current drug culture and media.
Tell this day if you ask me who my dr was i wouldnt be able to tell you i was there for a month in they icu and regular care the did the closing stich wrong now im stuck with shoulder pain and th ask for the wrong gentic test so i had to …
I come from CA to University of Iowa for my complicated healthcare needs. The doctors and staff are outstanding especially Dr Cromwell and Dr. Lawrence!
The burn and wound didn’t help my mom out one bit the doctor itself is really annoying and didn’t wanted to give my mom the best help
The Hampton at Coral Ridge has exclusive discounts for University of Iowa employees!! Super pet friendly! Located along bus route!
UIHC is a nationally ranks hospital in several areas. Great staff with lots of different specialties.
Most of the Docs are very good and committed to getting things right. There are a few who don’t pay attention and just want to do things their way even when it’s not the best way.
There’s nice people like Sarah and Dr David burn center for kids and ogher ladies there were so nice to me while my baby treatment her burn .I would like to tell that place thank you for saving my daughter’s life
The Pain Clinic is supposed to be the best place for care around here if it is you would be treated better at any other place possible> I am a Iowa transplant I came from Florida where I had believed the worst doctors in the world were but …
Great service for a big hospital. Very busy but very clean and organized. I highly recommend this hospital if you need their services.
Thank you Dr. Dunkelberg and staff at the Digestive Diseases Clinic. Great health care. Also the Radiology department!
It’s extremely discouraging when you try to do the right thing and set up payment arrangements on a balance owed and the University of Iowa refuses to accept what you can reasonably afford each month and then to find out that they have sent it to collections the week after you tried to set up payment arrangements
Parking is a pain and it is easy to get lost while here at the hospital. But the staff and doctors are great and very helpful.
Saved my life once after a serious car accident. Saved my husband’s life twice. Cardiology is the best!
I’ve not been there yet but, have communicated via email, phone and mail with team members taking care of my case. Will be going there the end of this month. My experience has been positive so far.
My only complaint is the wait time can be a little extreme.
Otherwise, every clinic I’ve visited has been extremely knowledgeable and very helpful!
Love the university got a love the beautiful men an women that work there clean place to get healthy an live to be old an still take care of self
I was dealing with a mental illness, and they reassured me I was okay, and gave me medicine to calm down. They asked how can they help me, and they listened very well. …
Exceptional medical care, best in the state, some things the region, a few the country! Parking is the biggest drawback, paying to visit those hospitalized seems wrong.
My wife got to ER with an ambulance and they kept her sitting on a chair waiting for more than 2 hours.
I’ve had good experiences here I’ve saw people in bad shape come here with no insurance and be treated with hospital stay. They helped him a lot treated him with respect. Good hospital
Everyone was more than helpful, excellent doctors and nurses. Everyone went out of their way to show us where to go. Very positive experience , especially for a difficult time. Thank You.
They can’t get their billing straight… we have told them many times that it’s filed under workmens comp but they are still sending us bills and it on our record and bringing our credit down… their service is just as bad as their billing
I was very happy with my healthcare and stay while at the University of Iowa hospital – the surgical team of Dr Singhal were very thorough and professional in their approach to my operation and aftercare – figuring how they wanted to go …
U of I’s prices are absolutely outrageous. No way was my brief ER visit (in which I got nothing but tylenol, an IV, and one CT scan) worth over $8000.
Worst place ever, have no heart, my brother is dying in the ICU and they won’t let no one in to see him!
The doctors and nurses are superb, I was diagnosed with breast cancer 3 years ago. The treatment and care I received was wonderful.
I would like to start this off by thanking the staff that helped me out, on what I thought was one of the hardest days of my life. If there are doctors and nurses that read this and wonder how to save a life. Give these guys a call because they saved mine.
I had waited quite awhile for a wheelchair transport. I was an hour late for the first appointment, which made me late for all 3 appointments.
I would give it no stars if I could. I arrived at the Emergency Room at 2:30 pm. It is now 8 pm and counting. I have not even been called to see a doctor yet MULTIPLE people who have came in after me have been in and out with ease. This is ridiculous.
They are very thorough. Answered all of my questions. They always treat you with kindness and respect
ive been going to this hospital since i was a little girl and i have to say my doctors are the best i have seen and ive seen a lot of doctors for my RA and eye problems. Dr. Kwon, Dr. Syed, Dr. Russell and Dr. Ferguson and Sarah in the peds dept.
I was a patient there on the 8Jc unit following a horrific car accident. I was treated wonderfully by everyone. Thank you so much for going above and beyond with very caring loving hearts. Thank God for such a staff.
I have always been very happy with my experience at the University…I think though that Dr Brian Shian should rethink his career choice or brush up on his medical knowledge and bedside manner. Maybe he should have attended law school.
Went to the Emergency Room waited 5 plus hrs. then finally went back to the dr and that was a waste of my time he did nothing went to my reg dr the next day found out I was having an allergic reaction to the medication I was taking. Boy oh boy they sure wanted their copay dr never touched me…
Oh these Doctor’s and Staff took excellent Care of me while admitted and continue to do so as an outpatient. I will drive from DesMoines to Iowa City to be treated like a person instead of a number.
This hospital is absolutely the worst! They put in false information in the chart and there’s no way to correct it. 10/10 would NOT recommend
The most experienced, knowledgeable and caring doctors, nurses and other Healthcare professionals I’ve ever experienced.
Dr Patrick Hitichon does not care about his patients. When you complain to the hospital about the doctor they cover it up and lie to you. …
Make sure youre at the emergency room a good 5-6 hours before you have an emergency, that way youll only have to wait another 5-10 hours to be seen by a dr, who will take another 3-5 hours after seeing you to not do anything.
I love this hospital, they have the nicest doctors and nurses you could ever wish for. However There’s one medical assistant that I’m trying to find the name of.
I have gone here for xrays for my sparained ankle. The staff work very fast and are accurate. I only spent 15min.in xrays and out. The staff is very friendly and caring at their jobs.
Overrated. Go to Mayo Clinic or the University of Minnesota. Minnesota’s health care system is leaps and bounds over Iowa’s. I now see a reply from the University. To that reply I say that a nice response does not compensate for a health …
6 stars if I could. From the top to the bottom, thank you for all you do! You all our amazing! For all the bad reviews, remember it all starts with your attitude, and your not the only people seeking treatment.
I’m in the stroke unit having chest pains and this foreign intern doctor which is all they gave working at night the interns name is Amjad Elmashala basically said he doesn’t care if I have a heart problem and I’ve had two open heart surgeries so who do I make a complaint to my
I drive from Nebraska to see a specialist here and the staff is always amazing and takes the time to answer my questions. The hospital is beautiful and easy to navigate.
Excellent cleft palate surgery team lead byDr. Fletcher. He operated on two of our boys and it went well. we were rested great!
Reputable staff. Grossly overcharged for a blood work sample that was for informational purposes. Billing department difficult to work with. Advise that you have exceptional insurance when walking through their doors or be prepared to pay.
Nursing staff post operation were not at all help full I hav AVN in both hips and just had deep core decompression surgery. When I was waking jp the nurse just kept giving all my iv meds then said had ti do pills she a ted like I shouldn’t …
I’m paralyzed only supposed to sit in my wheelchair 15 mins at a time due to pressure ulcers. Left me sitting in the waiting room for 5 hrs sitting on the same pressure ulcers I came to have treated . I needed emergency help and didn’t receive nothing hastily. I’m about to leave as a result.
I’ve been waiting 4 weeks to hear back from enddontics and prothodontic departments a appointment. My tooth hurts everyday. I called two days ago to why nobody responded to my fax. Of course we will call you back. Two days later…..smh
The ED is disappointing. I understand that there are some people that might be worse off then others…but when you are waiting going on over 4 hours now. something is wrong. Having severe pain in lower chest upper stomach and told they are sorry. after 4 hours called for ekgs then right back to waiting room..really.
Do not go to the ER at this hospital. Some of the worst staff experience ever.
I would give 1000 stars if they were available. We were there for 11 days with my father in law. He was diagnosed with an extremely rare and aggressive cancer. EVERYONE was amazing. Couldn’t ask for better staff!!
I’ve never dealt with a level if unprofessionalism like this before it’s been 3 weeks trying to get an orthopedic appointment for my son …the doctor at the pain clinic has tried and I’ve tried myself. The level of arrogance these people …
Call and get an estimate for the services before going to see a dr at this clinic. For a 10 minute visit and urine test, AFTER insurance I got my bill and about fell to the floor! Never again!
My moms is in ICU bay 2 a nurse Morgan that been with my mom 3 days through bad times and I cant thank her enough the way she treats her, she raises moms spirits and makes everyone feel good, your people are awesome
I am very disappointed with the university of iowa hospital. They don’t keep there word and i have been treated with disrespect from several departments and staff. I am disabled and i do have serval disabilities including medical and …
Dr. Kasi, cancer center is a terrible Dr along with his associate Jenna. He is responsible for my husbands death. Do not go to hi
Going on 6 hours waiting in their ER to be seen when my surgeon was the one that told me to go to the ER and was gonna get orders in to expedite it!
Unless you’re absolutely dying I’d find a different ER!!
I went in few years ago with liver problems. The people were total jerks i dont drink i dont have hepitiriea a b c but they absoulty refused ro help me becuase i wouldnt comfess ro being an alcoholic. Then i got Cdeff and the cretians kept …
Very large place but easily navigated. Everyplace is tagged to floor and elevator. Elevators are arranged with “A” being on the north and “M” on the south. Very friendly place with many to help if puzzled about where to go. Doctors and nurses are world class!
This past May my psychiatrist from the university had been refusing to put me back on the regimen I was on when I lived in Nebraska and literally cannot give me one good reason why other than she wanted to “try something else.” …
Do not go here if you have POTS (Postural Orthostatic Tacycardia Syndrome). They do not believe in saline infusions or port placements to help POTS patients. They also did not help me and did not know what they were doing with all the …
I’ve got Parkinson’s and Dr. Terri Thompson/Movement Disorder/Neurology Saved my life.
My Neurologist in Waterloo had my DBS settings 4X’s higher than normal… …
Love Dr. Crosset she saved mothers sanity when other doctors screwed her medications and other treatments up. Then when my father was sick. The doctors in my area said there was nothing more they could do, took him to Iowa city he lived 3 years longer then what the quakes in my area said
How dare you send a 2 year old home in a leg cast without a means of getting around. No wheelchair or anything? E.R. Dr said “we don’t supply those, call your insurance “
Love the service of the couple of obgyn doctors and the ultrasound techs I have seen. Got me in before my appointment time which is really convenient for me. Can’t wait to have my child there in March. Plus I’m a Hawkeye fan so can see Kinnick Stadium.
My daughter , she’s 38, was to be there by 10:00A.M. for 3-5 day stay. First was told sorry room was not ready at 10:00, should be ready by 11… 1:00 she finally HAD a room! This stay was scheduled two months ago! She had to deal with a family of 5 at 3A.M. with a crying baby and a husband that snored in the chair.
Broke my right elbow and NOT A THING WAS DONE ABOUT IT with Dr Mary Graves.
Also had my ACL surgery there by Dr Wolf and ended up with the top of my right foot with nerve damage (and my knee/leg) cuz can’t feel part of the top of my …
Nothing like sending your family members home while still half sedated and having issues coming out of it. Quality of care is hit or miss, sometimes it’s above average, other times I’d say you’d be better off taking your chances with the crackhead in the alley doing whatever procedure you’re having done!
Drove two hours for husband’s appt and was told I had to sit in car where it was cold cause I wasn’t allowed to go into appt. Wasn’t allowed to get something to eat or drink and wasn’t even allowed to go to bathroom.
Has I write this, I have been sitting for 2 hours past my consult appointment time in the Cancer Center; it was over an hour wait last appointment. Reading you reviews, you have a systemic issue in your facility and you give a cut & paste answer to all those who have pointed this out.
Take you love ones to the #UniversityOfIowaHospitalandClinics if you dont Like them. They will #DieWaiting in the #UIHC #WaitingRoom
if they dont yet exposed to _____. By the it has been over an hour and half , I have yet to see on ambulance.
I would give this ER no stars if I could I have been sitting waiting for 4 hours with a 160 plus heart rate and severe low blood count. I am about to pass out and was told I was not a priority, there were sicker people ahead of me. …
I think people should know that there is a MOUSE (probably a family by now) in the stead building on the first floor in the Bread garden and probably the cafeteria too; and maintance won’t do anything about it.
Was quoted an amount to have an IVF procedure done. A year later I’ve been billed over double the amount on the quote.( A quote I had to pay to get) the surplus charges are facility fees that are not disclosed.Trust no one at this facility. …
I will give 2 stars for the fact that we got 2 kids born there and the facilities are great. Also some MD are really good at what they do and care for people. …
Was here for my diabetes as I was going into DKA. I started having seizures on the way to the emergency room, upon arrival, no one bothered to check my blood sugars or ketone levels. I had my own supplies on me and continued to check myself …
My fiancé went in for a bone marrow biopsy (his 3rd by the way first one here) never has he ever had one this painful. The guy that did it Scott Was so unbelievably rude. My fiancé told him very clearly he was not ready for the procedure to …
I’m 12 and I went to Iowa City 3.5 weeks ago for jaw xrays and the nurses, dentists, doctors, etc were so nice. The only thing was all the floors in the hospital but we found where we had to be with the nurses help and the parking building …
I’d give it less if I could. Spine doctor told wife to come here for a MRI. Get here to er , they say they have to do xrays first. Been here since 1217pm on 9/17. It’s now 132am on 9/18. They took xrays over 9 hours ago. Last visit to …
Went to their dermatology clinic for a persistent skin problem. They told me they could identify it, but the test “could cost a couple hundred dollars”. They later send me a series of bills totaling about $4000 after insurance payed their …
I go there to see Dr. Weinstein he is VERY FRIENDLY and always seems to have an entourage of Medical Students with him.
One of best hospitals in the country. Some of most professional staff that really care about their patients. They do a great deal of research that helps people from all walks of life. I highly recommend going here!
I have been going to the clinics there for several years. I had an appointment in the cardiology clinic at 7:30 a.m for a electrocardiogram that was done very quickly . Then an appointment with a cardiologist at 8:30 a.m came by, then 9:30, …
I was in ICU for 2 weeks and on a regular floor for an additional wk with Covid
and had wonderful care….I thanked God often for getting me there…I believe it saved my life…food and ER only bad experience.
I got referred here from a doctor in Des Moines , IA. I went there to see a specialist about a cyst I have in the left side of my face that pushes up against all my facial nerves and causes extreme pain. Although the intern that checked us …
This is for the Iowa River Landing specifically, I was never treated at the Hawkins Drive Hospital. …
I you have a child that needs special attention and help I highly suggest you take your child to a hospital that actually cares about the life of your child. Miscommunication is no excuse when your child may have to get tested for cancer …
My son goes here and it’s the best hospital in the United states.
They have awesome Doctors n some friendly nurses there! I’d give more stars if I had a complete good experience there. Some nurses have been quite rude and unprofessional..I was already going through enough stress w my baby being there n …
Took my daughter for her allergy shots.
As a Thyroid Cancer survivor and now with my wife battling Thyroid Cancer, we couldn’t ask for a better hospital. They have great doctors and nurses, and the latest technology. As a pastor who visits patients here often, there is no hospital I’d recommend more.
My daughter is currently a patient here. She is in pain and they ignore her requests for meds. The Dr. says every 3 hours she can have more… just ask. …
Worst nurse I’ve ever met,2bt, 4RC, 3RC, 4 and 5SH, 3JPP, 6,3JC have literally the worst nurses
Its been almost a year now since my daughter was born, she was born early at 31 weeks and as little as 3 pounds and 4 ounces. I wanted to say thank you with all my heart in taking care of my little girl and my girlfriend! A LONG story short …
I am due for surgery Monday and up until now my experience has been great with the staff/nurses/doctors that I have had to interact with. However, yesterday I had a tech who seemed to hate his job, never gave a warning for anything he was …
I had a procedure done yesterday in urology a stent exchange.All medical staff involved were great and took very good care me.I felt very safe and comfortable with them.Happy to have such good care so close to home.
Do not make this hospital a choice you and your family will regret it. You are not a patient you are a case study.
Excellent treatment!! Great staff and residents. My only complaint is that the wait time is often excessive.
I write this review as I sit in on of the ER room of this God forsaken hospital. Everything looks brand new including the staff which seems confused about how to use the tools they were trained to use in order to take samples. They asked me …
I was in the ER 3 weekends straight and each time was horrendous. 1rst weekend a month ago I was there from 5pm to 3am that next weekend again 8 hours again then the next weekend from 5:30p to 11:45am the next day. I used to swear by this …
Told me and my parents they accepted my insurance with $50 copays. Only for me to get a $980 hospital bill a month later. Called insurance and they said since I didn’t go to an actual physician in the hospital for my hand I have to pay 80% …
I love my doctor at the university, I started being seen by Dr. Banu in 2014! This lady is an excellent doctor, she actually listens to me when I tell her about my body, if she has any concerns she orders test immediately, if she doesn’t …
I’ve had my oral surgery and many other dental procedures done by Dr. Fridrich and his staff and overall I’m very grateful to have had him and his students as my attending doctors. In addition, I also had a surgery that required me to spend the night at the UI Hospital and encountered some of the greatest nurses in my life.
To me St. Lukes and Mercy should see what a hospital should be like. I would give this hospital more than 5 stars if I could. My primary care doctor Dr. Hussain Banu is awesome! She takes her time with her patients and makes sure all your …
Keeps making “mistakes” to ring up your bill. Nurses are great! But doctors, surgeons, and specialists are not, they don’t explain anything… just “trust us”. Seems like very avoidable “mistakes” in hind sight but didn’t want to give any …
I have been at the ER for over 4 hours with chest pain and still waiting with the pain getting worst people at the desk are help less, am pregnant and start to have abdominal pain as well. I would leave to another hospital if am from here …
My absolute worst experience ever. I had my baby here. After numerous attempts at telling the nurse baby was coming she refused to check as i was only 5 centimeters dilated 5 minutes ago. Needless to say i delivered my baby on my hands and …
We celebrated the birth of our first child here, and could not have been more satisfied with the experience. Dedicated staff, world-class knowledge and faculty. Nobody is ever totally happy to be in the hospital, but Iowa does a very nice job.
Doctors and radiologist’s have no bedside manners. Herd you through like cattle. I always leave feeling like I really don’t matter. Doctors might be smart but they are pretty arrogant. If I didn’t have to go there i wouldnt. Gave me a …
They saved my life too! I would not have wanted to be anywhere else with my heart problem. I have had bad experiences too, but if I was unhappy with a treatment, I switched to a different doc or provider. I’ve experienced both awesome …
I have a long history with the neurosurgery department and the pain clinic and have always been treated exceptionally well. They have always been extremely efficient with scheduling my appointments, returning my calls, faxing information …
I’ve had close family members stay at this hospital and I’m not impressed. In my opinion, it’s not safe to have multiple patients per inpatient room. You never know who is staying on the other side of the curtain, and in my family member’s …
Best psychiatric services I have ever experienced. I also had medical issues so they had a facility that met both psych and medical needs at the same time. Multiple approached team that worked together so not to miss any issue. 100% …
I saw Dr Timothy Brown in your orthopedics department. During my appointment he called me a liar and then he proceeded to lie in his dictation regarding our encounter. During my consultation he interrupted me and rarely let me finish a …
My doctor left one of your clinics and all I wanted was a refill of a simple medication I’ve consistently taken for years. I ended up having to schedule an appointment with a P.A. whom I’ve never had before that cut medication in half! Then I was charged for an out of network doctor. Over $240 for a half prescription refill.
My mother was sent here for open heart surgery and cardiac stents. The entire staff at this hospital was amazing. The doctors, nurses, everyone was very caring, compassionate and kept us well informed of what was going on. Dr. Jay Bhama …
I went to the E.R. back in August sat there for 12 hours without being seen. By 2 am I went to Mercy in Cedar Rapids and got right in. Watched people laying on chairs and the floor in serious pain. Dont got there unless you get referred to a specialist. It was Barbaric.
Absolutely the worst hospital to go to if you are black and/or poor. You go to the hospital because you are sick but if you are black and poor don’t bother! The staff will ask your symptoms and medical history, go talk to their supervisors, …
I have had a great experience at the adult side though! The doctors are so friendly, and without them I wouldn’t be walking somewhat better and would still be having seizures. I go every three months to get treatments, and they are all very …
I was diagnosed with a heart condition in December. At first, i was put on medicine and didn’t have the angiogram to see how serious the condition was. When I did do the test, I had 4 blockages. Because of residents and fellows who saw …
I spent 6 hours total in the emergency room last night. When I walked in, I had a fever of .1 shy of 103 (in other words, .1 away from being very dangerous for my health). I arrived at the hospital around midnight and was taken back for …
This place is a joke. My girlfriend is in there now. Been in there a few days now and hasn’t even seen a doctor yet. One Dept just keeps putting blame on another Dept. Can’t get any answers from anyone. Nobody knows anything. Basically a …
The worst service ever. They lie about the services they provide and exploit their patients. They should be audited by the state.
I’ve had mostly good experiences with primary care doctors and dental providers at this hospital. …
I really hate this hospital they let our best friend died yesterday morning. Then couple years ago they couldn’t do anything to help my God cousin. She died then my God mama she died at this hospital they didn’t save her either. This is my …
I could not ask for more caring staff for my mother, she’s been there twice for her liver failure. This time she’s in palliative care and they are the most patient staff. They go above and beyond to make sure the patient and family are taken care of. The social work team is also excellent. I’m so very thankful for these services.
I had an open heart surgery at the University of Iowa Hospital back in 1990. I came around the world for a mended heart. The procedure was very complicated, a couple of things need to be repaired in my heart. Even though it was last 28 …
When a family member needed hand surgery, University of Iowa Hospitals and Clinics was there for us. It was a smooth process and the staff answered any and all questions we had. They were there for us through every step and procedure. Highly recommended.
Gave birth to two babies here, one of which went to the NICU for a few months. The medical staff here are so caring and nice! I’ll never forget when they were there for us through some of the hardest experiences we’ve ever had to face. We …
The doctors at your so called hospital and clinics are terrible.
Can no longer recommend this place to others. I used to give high praise to the pain clinic. No more. I will deal with my extreme pain on my own from now on. I …
Attentive staff. Doctors are excellent and answer questions throughly. Nurses are caring and compassionate. Several family stations to relax and spend the night. Good selection in vending machines and deli. Cafeteria has a wide variety of great food to choose. Very clean restrooms.
We were referred by our primary care doctor to see a specialist for my daughters. The intake was a little overwhelming but when we saw the doctor it was all worth it. The doctor was amazing and took his time to focus on my children. Worth the time and trip!
Overall our experience with the orthopedic surgery department has been excellent right up until today My wife has had numerous surgeries performed there including two shoulder and a wrist replacement by Dr. Brian Adams. …
Every time I go to a specialist, they do exams not covered by my co-pay. Without even asking! I assume it’s part of the routine exam, then get slapped with $400 bill! Never again will I go there! Not only do they drain your pocket book, …
They saved my angel’s life. I had never seen anyone that ill before. Actually I have, but they died. I’d never seen anyone THAT sick who survived. Not everything was perfect (we were there 3 weeks) but for an Iowa hospital, these folks are …
I was referred to the U for transplant services with very good private insurance. Unfortunately though my insurance doesn’t cover organ procurement. Even though Medicare covers such an extensive procedure, after 5 WEEKS of discussion I have …
This was our first experience with the University of Iowa Hospital. Unfortunately it was under devastating circumstances. But thank god – we were at the University of Iowa, or our son would not probably be here today!!! The MICU is beyond …
We came here as my doctor recommended for my 3 year old daughter. She has severe GI issues and we were hoping to get some answers after our doctor thought it was serious. We went to her apt where they tried to check her. Well 3 year …
I was sent by ambulance from St Lukes for an emergency surgery. In the UIHC emergency room the staff was beyond “poor” at communication. Every time I spoke with anyone I got contradicting information and was sent home unable to walk and …
This is the BEST hospital I have ever been to. My doctor was awesome and super helpful throughout my treatment. She even helped connect me with the Patient Assistance Program at the hospital so that I have free medication until I could find …
Great facility with very nice people. Couldn’t ask for better nurses. But they take forever to get anything done. When we went to the ER months ago we were there for 7 hours. No one had seen us in 4 until I walked out and asked to be …
Post surgical care at this hospital is a nightmare. The lunatics have taken over the asylum. Had multiple surgeries here. Inexperienced, immature nurses who barely know what they’re doing. After one surgery was put in a ward with someone …
They refused to provide me access to my daughter or at the very least inform me at all about why she was even there. My daughter is 13 and was committed, after I found out they told me; even with legal documents in hand showing my legal …
Was called for surgery early and now 2 hours after the scheduled time still no surgery no one even came and told us anything. Had to go out and ask. Now we just get excuse after excuses. This is the worst hospital experience I’ve ever seen. …
I am sorry to say that each time I have gone to the U of I hospitals with an emergency situation I have received much less than what is expected from healthcare professionals. Both of the times I have needed to be admitted there has been an …
This is the slowest hospital in America, I swear it is. The doctors here are subpar and don’t really care about the patients. Mercy had proven time and time again they are the superior hospital and they actually care about making sure there patients are a priority, unlike this dumpster fire.
Love this hospital. There are great here
Huge place that can take care of pretty much anything that you have issues with. Had some of the best Drs. available. World renowned research medical school.
Our son saw Dr. Morcuende in the orthopedic section of the Pediatric Specialty Clinic. He’s world-renowned for his treatment of foot deformities and also a very nice guy. We made four trips from Minnesota for treatment and were very …
This was my first time for being a patient at the Hospital. Very helpful, friendly and caring staff. Dr Chad Tracy and Nicole Miller provided excellent surgery and care for me. All the surgical team was very nice and explained things very …
Have been to the university multiple times for myself as well as family members. We have always been treated well both physically and mentally. I agree with extended wait times but have always felt staff did the best they could to …
My wife was referred to Dr. Nicolas Noiseux for hip replacement. My wife overheard him talking to the nurse. He told her he would not see my wife because she smoked.He did not even have the guts to tell her himself. The nurse had too. Then …
It’s huge, but personnel are friendly& will help you find where you need to go. I’ve been going here since 2005 every 6 months. They have top doctors & will do their best to make your life better. Good food & lots to choose from in dining. …
I have had some decent experiences here. But I am extremely unimpressed by the mental health treatment here. The crisis unit is an absolute joke. They don’t always take concerns seriously and when you express you are struggling they simply …
They don’t care about the patients if your not sick when your sick when you come out give wrong meds diagnosis the wrong illinesd
Shouldn’t have to spend 5 hours in the er to be told you have to wait for a undetermined amount of time. We didn’t even eat dinner until after 10 pm. Go to mercy if you can!
“To err is human, to cover it up is unforgivable, and to fail to learn is inexcusable” – Professor Liam Donaldson on Patient Safety …
Friendly and professional staff. Greatest care anywhere in Iowa. Went to American Prosthetics to see Ashley who does a fantastic job with kindness and empathy.
Very busy and a maze to get through, but the staff is great! My wife has CF and the crew here is an awesome team dedicated to helping her. Always upbeat and smiles with what we go through. We live over an hour away, and it is worth the time and drive to get here. Thank you to the nurses, staff, and doctors who work here.
Love this place
I was just discharged from the Crisis Stabilization Unit at University of Iowa hospital due to a bout of depression. The CSU is just a large room with recliners and those recliners are also your bed. Try sleeping in a hard recliner when …
• I have been going to the Pediatric Associates location in Coralville for as long as I can remember and have seen multiple specialists at the University hospital and always had an overall good experience (especially always very nice …
UPDATE 01/13/2021: My son had another appointment on this day, and my wife took him in this time, as I had been the one doing it, as it is easier for me, because she had questions she wanted to make sure were asked (I normally forget). …
My wife and I had the worst experience at University of Iowa Hospitals & Clinics the night of 5/22/2020. When we first arrived to the emergency waiting room they allowed an intoxicated woman with red hair without a mask to just walk into …
If you don’t have no choice, you’d better not go. Maybe you’ll meet a group of interns and doctors, and then you’ll know what will happen. Their painkillers are omnipotent. Sometimes I think their world only knows painkillers, headache …
The University of Iowa Hospitals & Clinics Emergency Room does not comply with Critical Incident Reporting requirements for Medicaid patients. …
We lived in IA for 3 weeks when our daughter had to have emergency surgery at UOI. We didn’t regret moving here until having to deal with the doctors and nurses on the neurosurgery intensive care unit. They are condescending, rude and lack …
Everytime I go the university hospital for something the Drs treat me like I’m wasting their time. If I’m wasting your time for a check up don’t be a Dr. They also treated my dad as if he was completely incompetent. I’m going to switch to …
I drove 2.5 hours to get here after recommendations from other doctors. While I was there the doctors were nice enough. Seemed sort of sympathetic. Told me I needed cognitive therapy and that they were going to help set me up with a …
Terrible er service. Don’t waste time going here go to mercy hospital instead. Came in with a broke neck and 7hrs later still sitting in waiting room.
Prescribed medications that doesn’t treat any symptoms. Won’t respond to MyChart questions or concerns for more that 3-4 days after viewing.
Written due to personal experiences with this hospital
1 star removed for some Hospital practices …
Labor and delivery staff were awesome. We are still here in the NICU and the nursing staff/doctors are individually great and competent people to work with. You can tell the technology is starting to mesh with the care well without …
This place really needs to get it together, I drive 2 hours from my dad because of surgery he cannot drive, they would not let me in with him, now he is in trying to call me and ask me where he needs to go! I even told them I was his POA and go to all of his appointments but they still wouldn’t let me.
My daughter is in terrible pain. We have sat at the Emergency Room since noon. The staff here is rude. They act like they are overworked. That is not true. My daughter is diabetic and has had no food since breakfast and they won’t even …
I filled out an appointment request form on the website for a consultation with a specific doctor who specializes in the area of medicine I am concerned about. After not hearing back for one week, I called the phone number associated with …
The staff and surgeons made this whole experience pleasant and comforting. I love how every team member that was going to be in the operating room came by individually to meet me and introduce themselves. They made sure I understood …
Drove three hours for my appointment. Followed the exact directions on the paper sent to me for where to go in the hospital. Ramp 2, elevator E. No elevator E in sight. Directions were extremely vague, and there were no employees to ask for …
I’m very disappointed with the University of Iowa hospital. I had an MRI done in Bettendorf & they referred me to the University of Iowa because of all the pain I am in. I can barely do any daily activities because of the pain in my neck, …
They get almost $20,000 from the insurance company and hound and harass a pensioner on a fixed income for the remaining $115.00 not covered. A greedy institution that only cares about the money.
My comment, you let me send an email? I sent an email and you asked me to call? I won’t wait until today if I can speak. During my stay in hospital, I sent a lot of emails to feed back your medical staff’s irresponsibility. Have you faced …
I had Flesh-eating bacteria in my upper thigh, the care I got after surgery was superb. All the staff in the burn/wound unit were so helpful and pleasant to work with.
I recently had an At Home Sleep Study through the Neurology Sleep Clinic using a WatchPat 300. I was charged $376 for a physicians service whom I never even met. I was charged another $1902 for the 1 night equipment rental. I was charged …
Awful. Don’t expect your nurse to answer your call for at least two weeks. And don’t expect a reply from your doctor for at least 7 days. And it has added an incredible amount of stress to my life and I’m currently trying to find someone …
This is the MOST HORRIBLE hospital in the country, I have nothing good to say about this hospital. I highly recommend not anyone goes to this place. Now a friend of mine is getting the run around with the doctors, and can’t go anywhere else …
Our son has a pic tool stuck in his wrist next to the artery and we have been waiting an hour for the doctors to come assess it and remove it. We came in by ambulance. This is why we go to mercy hospital.
After waiting in the ER for 12 hours my Mom finally got a room in the cardiac unit. First, the doctors and nurses in the ER were very nice, it just took us forever to get help. After 3 days, we still have no idea what the problem is. It’s …
It’s a good hospital with good doctors, thanks to them they saved my son and daughters life.
I want to thank Dr Howard and Dr Kawasaki for everything they did to make my surgery successful also would like to thank the whole team at neurosurgery and the hospital for the great care I have received
Hey I would like to leave a review about your worker Judas (early 20s) he told me he works at this university as a cleaner he then went on to make racist comments and begin to include suicidal encouragement in my mindset, i don’t think it is appropriate to have someone in your workplace, learning environment and others
Went to the ER for my gf. Been here since 530, its now 1230. Had to practically beg for a tylenol and ice pack for her fever. Oh yeah, theres also blood still on the floor.
My dad went into surgery on his back. I’m home here at Norwalk sick so could not go with my mom. First the surgery was scheduled for 11:00 am. They were there by 9-9:30 to check in. Apparently an emergency came in, which they understood, so …
Finally got up to the Crisis Stabilization Unit after 50+ hours in the ER. I spent 36 hours in the hallway as an immunocompromised, overstimulated patient, and I had to fight for hours to get a room away from all of the sick, coughing, …
BEST salad bar I’ve ever eaten at, is on 1st floor. However, every patient I’ve visited had to share a small room with another patient.
I had infection in my right knee and Dr. Noiseaux fixed me right up. He is one of the best Surgeons I have ever had! And he did a great job!
How’s possible to wait 11 hours in ER? 11 hours good lord. We waited and left. What kind of comments you write regarding this situation and what kind of answer ( excuse) can you provide. Such a DISAPPOINTMENT . One of the best in USA. Maybe you should reconsider naming this place ” one of the best “.
If you are a POC stay away from this hospital. I had a nursing assistant try to take my blood sugar without sterilizing my hand first. Then she proceeded to argue with me, stating that, “ We don’t use alcohol, it taints the sample.” I said, …
Duplicate charges on my bill and the hospital still has not removed them after over a month of trying. First they billed me for the same procedure by two different doctors, now, I’m billed for the same doctor twice. They said they would …
This has to be the best place in the state to have surgery. I had a tonsillectomy here which went perfectly, and they took my concerns over possible nausea after anesthesia very seriously. I was even a little scared in the OR and the …
Went in on Wednesday morning and the staff was amazing! However when shift change came I was extremely disappointed in the lack of care I received. I understand that hospitals get busy, but when you have plenty of time to check the patients …
Staff and all doctors are amazing. My surgery doc. Was top notch. Am staying in hospital now…. I only got one lung. Only complaint was after my surgery they put me in a room with some one else that is highly contagious. And i only got one lung. They are risking my life if he gives it to me 😡😡😡. …
Not only is it very confusing trying to figure out where to park and not to park. The staff is incredibly rude. Between their attitudes and the words they actually say to you, I will never waste my time of driving 3 hours one way to this …
Would give this a 100 out of 10 if I could!
Had surgery under Dr. Scott Owen and the team was amazing. Not only was the team down to earth but they explained everything in terms we understood. After …
No stars if I could! Nursing staff absolutely horrible ! As seen in pictures the filth of this room, when asked for my medicine the nurse came in open the vile and threw right on floor when she was done! Toilet was 3 feet from my bed but I …
set an appointment for scans of my neck took 2 months to call me to set the appointment from the referral. Set the appointment 2 months out from the call. Now I waited 4 months to get the scan done. I show up 45 minutes early hope to get …