UVA Community Credit Union is one of the largest not-for-profit financial cooperatives in Central Virginia. We offer business and personal checking and savings accounts, loans, an extensive financial education program, and more. Membership is open to those who live, work, or own a business located in Albemarle County, Amherst County, Augusta County, Bath County, Bedford County, Buckingham County, Campbell County, Charlottesville City, Culpeper County, Cumberland County, Fauquier County, Fluvanna County, Greene County, Harrisonburg City, Highland County, Louisa County, Lynchburg City, Madison County, Nelson County, Orange County, Rappahannock County, Rockbridge County, Rockingham County, Staunton City, Waynesboro City. Federally insured by NCUA. Equal Housing Opportunity.
| Saturday | 9AM to 12PM |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 6PM |
3300 Berkmar Dr, Charlottesville, VA 22901
Great place
Friendly staff
Fast and easy
Love my bank.
Tellers are always super friendly and nice
More employee turnover than a Pancake House! HR was not friendly, as well! Borderline incompetent!!!
Always slow, drive thru is consistently backed up. Improvements need to be made
Always a long wait at drive thru window. Slow service is their specialty.
If you fall behind in your payments, this place is hell for you. Better not to borrow money from here if you fall on hard times.
Nice local credit union, great auto loan rates, and nice customer service.
Listed as a deposit ATM partner with Alliant FCU and it was not.
Much prefer credit unions to banks. UVA has numerous locations too.
I was at the Berkmar location and was given excellent customer service really by every employee there this morning. Thank you Kathryn and Lisa!
Such a frustrating bank! They have really poor service and constantly make mistakes
I love the Credit Union and I so appreciate the help Imane gave me today.
Their products are community oriented and they have novel products that further the community oriented goals. They have in business for 60 years helping the community with needed financing in novel products. I am a fan of energy efficiency financing.
Has the best car loan rates in town by far. Very easy to deal with but the loan can take some time since they don’t approve it on location right then
I adore the Credit Union. Always nice folks with personal service. Good online banking. Would never consider banking elsewhere.
I have had a good experience with the UVA Credit Union in Charlottesville . The customer service has been good.
If I could give zero stars I would! This is the worst bank I’ve ever had to deal with! They don’t care about their members and God forbid you fall on hard times and need a little help.. Don’t go looking to UVACCU for help!! And the higher up people are so rude and inconsiderate as well as heartless!
Poor customer service when calling. Not easy to get an in-person appointment. Do not return calls in a timely manner or at all. Account features good. Online chat feature works well.
It’s fine, not a fan of the female teller with the attitude but other wise it’s fine. I like the pantops location better
Love The Credit Union.. Been banking with them for years now and never had any problems or worries. They will also help u build ur credit in any way possible.. The way to go Wahooooo
Horrible customer service. Just read the other reviews. Every time I’ve interacted with them they have been rude, unhelpful, and act like everything is my fault. Their website is also super confusing and not intuitive at all. Steer clear!
I applied for a job with UVA credit union. Had a interview with Suzanne in HR. Reached out to her to find out the status of my application. She respond 2 days later. Then, I sent another response about 2 weeks ago and have not received s …
There are numerous advantages of credit unions over banks. UVACCU almost never charges you a fee for standard services, and on the rare occasion they do, it’s very low. I’ve had some logistical problems with my account, but the staff are always friendly and helpful.
The UVA CCU is an okay local bank. Few branches, limited hours and ATMs, reasonable fees. My review today however is mostly in regard to a car loan that my wife and I recently got through them. Their car loan policy is exceptionally …
Wells Fargo may be seedy on a large scale but at least they never been seedy to my accounts. Closing my uva credit union accounts today and going back to WF.
The equipment at their ATM, at the 3300 Berkmar location, has been broken for weeks. It will fail the moment you attempt to deposit cash, and you will never see it again. They just keep right on playing along as though it works fine. The …
It is a real shame to see the level of customer service. I understand on any given day one might receive good service from a nice person, but on the whole they totally fail simply by default. Gotta show up to win. Answer the phone!!!!
Everyone here is always so nice and I never seem to have any problems getting in and getting out. But I usually just deposit money into once specific account and then transfer funds around online because that saves a lot on time. …
I used to really like this bank for the simplicity of it but now I believe I’m seeing their true colors. They happily charge me many overdraft fees and refuse to give me overdraft protection even though I have always put money back in to …
My wife and I were in the market for a used car. We had used big banks (Capital One, Wells Fargo) for other car loans in the past and wanted to give our support to local business this time. We walked into the credit union to apply but there …
My first and only interaction, today, with this branch of the bank, was an unmitigated disaster! Where, on earth, is your customer service?? My only task was to use an ATM to draw out some money. Where is the ATM? Couldn’t locate. Went …
I was affected by an layoff from.work due to COVD-19 and I spoke to them in March 2020 regarding doing an deferment on my 2019 Dodge Grand Van loan and they granted it by the phone conversation and sent me the paperwork to my home address …
Beside email, txt and phone calls they regularly use, they were unable to contact me to update my address. Instead, they have been sneaking a $5 fee every month from a saving account that see no other traffic. I caught them in time or they …
Liked them about 10 years ago. Now they’ve changed way too much- this feels and acts as a bank instead of a credit union. They slowly have hiked up fees and have introduced policies that benefit the bank over the member. The customer …
Been a customer for 20+ years and I’ve never had such bad experience within the last 5 years.. unbelievable. Unexplained NSF fees and then they refund you without any reason. Miss a payment and do the payment automatically for you without …
Their ATMS are awful. I’ve deposited both cash and my paychecks into their ATM and it never deposited correctly. Had to call the next day to get them to deposit my paycheck. They seemed like they were in absolutely no rush to make sure I get my money deposited. Super frustrating.
I have been a member of this credit union for almost 3 years and they are just the worst. Their customer service is absolutely no help.
Just wanted to say that I have been a member with this Credit Union a couple of times. I recently joined again about 5 years ago after being medically retired from the United States Army and serving 14 years. I recently applied for a …