University Urgent Care

Doctor, University Urgent Care

University Urgent Care is a Fort Worth family care clinic that provides fast, friendly, and affordable urgent care plus a wide variety of other medical services. University Urgent Care (UUC) is staffed by trained family physicians, nurses, and medical specialists, including primary care physicians who are board-certified in emergency medicine Dr. Shane Cole, Dr. Jon Beezley, Dr. Emil Soleyman-Zomalan, and Dr. Richard Neville. Some of the urgent care, family medicine, occupational medicine services offered at UUC are blood work and other laboratory services; digital X-rays for sprains and fracture care; IV fluids to treat nausea, vomiting, and diarrhea, treatment for cough, congestion, and allergies; diagnose and treatment for urinary tract infections(UTIs) and sexually transmitted diseases (STDs). Located near Texas Christian University (TCU), Frisco Heights, Tanglewood, and Paschal, UUC accepts walk-in patients and offers online check-in for shorter wait times.

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University Urgent Care Reviews ( 250 )

  1. All the staff is very nice .. they took the time to hear my concerns, and they really check for everything they thought might be the problem ..they explained everything, the treatment, the medication , side effects .. everything!! I highly recommend this clinic!

  2. NP was inconsiderate and not very helpful in my situation. Upon examination she unprofessional. Every other NP I’ve gotten has gone above and beyond and the nurses are great. Beware of Aftesha Cooper.

  3. The PA that saw me, Carla, was very compassionate and great, all the staff was great there too (I’m terrible with names otherwise I’d mention them too). 10/10, would recommend.

  4. Convenient, courteous care. Waited a bit longer than I had anticipated based on other’s reviews here, but overall not much longer. But it’s winter during a busier than normal flu season, so I guess I shouldn’t be surprised.

  5. It’s one of the best experiences I’ve had as far as doctor’s visits go ,everything was expedited(make sure you register online before your visit), the nurses and the doctors were cordial, polite and very professional and I appreciate the personal touch that they give when they were dealing with my daughter, I highly recommend.

  6. this place is verrrry clean, i cannot stress this enough. i’ve been to other urgent cares and this one is by far the BEST! very understanding to your concerns/needs

  7. Made appt on line, waited less than 15 minutes and out in overall less than an hour and practitioner spent lots of time in diagnosis and exam. So close and so convenient I would go back for any urgent issues.

  8. Urgent, caring, located right by the University. We really love Martha, Miranda and Michael. I’ve been taken care of here quickly and kindly multiple times. Thank you guys!

  9. Best medical place in town Very professional staff they make you feel as if you are part of their family everyone is super nice I took my grandson in with me today no problem at all they were willing to hold the baby so I could be seen I highly recommend this place it was super easy super fast very convenient.

  10. Did online check in and it was super smooth and fast. From the front desk to medical staff everyone was super nice and very thorough. Highly recommended!

  11. I have been here on 3 separate occasions and every visit was 15 minutes or less. The staff are very attentive and friendly and I will come here for all of my clinic needs!

  12. I was wiling to give this place 5 stars but honestly what ive gone thru with them these past two weeks is crazy first i went to get some lab work done and was told i should get results within a week… a week and a half goes by and i call …

  13. Everyone was so kind and thorough taking care of me on a late Saturday afternoon. Didn’t have to wait long at all in the waiting room before being taken back. I would not hesitate to use them again!!

  14. These are some of the NICEST people I’ve ever met in healthcare I’m so happy I decided to visit here. The visit was quick and the staff is knowledgeable. I would recommended coming here if you don’t have health insurance

  15. I have cut on my left hand that require sticking. When I get here every body was nice, no waiting most of all because I am cash paying customer ( I don’t have insurance) the payment was a fraction of traditional hospital emergency room.
    I am grateful!

  16. I have been to University Urgent Care on several occasions. Each time I had minimal wait to see a provider and each staff member was exceptionally friendly and knowledgeable.

  17. Pulled a muscle in my neck/back and was able to make an appointment online. It was quick and easy to check in and see a doctor. The team was friendly, fast, and professional. Thanks

  18. After my visit to your facility yesterday I encountered several problems. The NP I saw wrote me 2 prescriptions and said that both would be faxed to my Pharmacy. On my drive home my Pharmacy called me to say that they had revived 1 …

  19. I have received bills, threats of collections, and have now been reported to a collection company for a bill for a date of service that University Urgent Care said I was never seen on/they have no records of me being seen on that date. …

  20. Very friendly – cared a ton about my wait time – got good advice for treating the problem. They even asked me if I was thirsty and gave me a bottle of water. I couldn’t have been happier.

  21. I came to University Urgent Care for Botox yesterday and had the best experience! The provider took her time with me and explained everything before starting. I will only be coming here for my Botox in the future!

  22. Great service and no wait! I typically hate going to urgent cares but I was pleasantly surprised by my experience there. Nurses were kind, and doctor was very helpful.

  23. The test for flu and COVID required two sets of nasal swabs bit the staff was friendly and the flu results were back in about 15 mins. Everything moved on time, too, so not a lot of sitting and waiting around.

  24. We had a small emergency with our 15-yr old and could not have received better care! When we left our son wanted me to summarize the visit in one word. We couldn’t. Awesome. Reassuring. Relaxed. Engaged. Our go-to place from now on.

  25. From the beginning to the end of the visit all three of the employees were beyond attentive and sweet. It’s great to feel appreciated and to have someone care for you they made me feel very welcomed. I’ll for sure be back for any other problem I might have.

  26. They followed the COVID protocols to a T. They were professional, funny, and so personal. I literally saw three different doctors because they collaborated together to talk about the best course of action with what I had going on. That was …

  27. The staff was extremely polite. I received quality care. The provider took her time with me and I didn’t feel rushed at all. I would definitely recommend them !

  28. Staff was wonderful. I was a walk-in and they knew exactly what test was needed for my travel. Thank you for the wonderful experience 😊 …

  29. I arrived as the last appointment of the day. They saw me in a reasonable amount of time and made sure that a proper treatment plan was established. Straight and to the point.

  30. I went tried University Urgent Care about 2-3 months ago for a possible sinus infection. After talking with the PA it was recommended to wait it out because it was viral. She was right. I don’t have insurance so I pay EVERYTHING up front …

  31. I did a walk in with no appointment there were a few people in there I only waited about 10 to 15 minutes in the lobby the staff was very friendly quick and efficient. I’d recommend this clinic to my friends and family 10 out 10 experience

  32. I visited this location today and everyone was so nice, efficient, and professional! I had an appointment time and they were quick to get me in and treated. I definitely recommend.

  33. We went in for a flu shot and my daughter was really scared. Boone made her feel very comfortable and even let her help while my wife and myself got our shot. We appreciate him being very friendly. Thanks Boone

  34. Everyone was very nice and polite. They helped me with my problem and I can see myself going back there when my doctor is not available. I felt very comfortable there and the people I’ve met were very nice.

  35. Doctor came in an stated that i should go to a emergency room cause they don’t
    Handle strokes i was confused because who said i had a stroke doctor was going off my checkin when i put in numbness and weakness on one side but if i was …

  36. Care and staff was great.
    I got processed quickly and was taken to an exam room.
    My wait in the exam room was a little long but not knowing what they had going …

  37. They were all very friendly and welcoming. Ready to answer questions, from the front desk to the exam room. I will go there again for any minor emergency. Oh! And they also take Medicaid. Very few do.

  38. I cannot stress enough how helpful this place was. I got a nasty virus on Easter, so I went here to get it checked out and to confirm that it wasn’t the flu. The friendliness and helpfulness of the staff throughout the entire process was very refreshing and encouraging. This will definitely be the place that I go to in the future

  39. This Urgent Care center is courteous, efficient and great MAs, they know how to do the Covid nose test-without hurting you!! 😁. Thanks!! …

  40. Visiting from Kansas and the staff were incredibly accommodating. The doctor took my vitals and made jokes throughout the process. The pediatrician was very kind and seemed like she actually cared. I was prescribed antibiotics and can no longer drink the rest of my stay which is a bummer. Other than that, 10/10.

  41. We were at UUC for COVID testing after a possible exposure. I have contacted the front desk in the morning asking if we can get the PCR test and get the results by the next day. She said as long as we arrive before 3:30pm that’s the time …

  42. Extremely courteous and friendly staff, the quality of service was excellent . I was very pleased with my visit. I would definitely go back to this urgent care. Nice to see that people still believe in quality of care.

  43. The whole staff at university urgent care is so kind, inviting, and positive. I was in and out fairly quickly even at a busier time of day and they even remembered me from a visit months ago.

  44. Been here 3 times, it was great the other 2 times. This time they did nothing for me. I went in with severe headache since 5 am and body aches and wanted to be safe and rule out covid. After covid test came back negative, I asked for …

  45. I would highly recommended University urgent care, because of the great staff and Doctors are great! Laughter is good for the soul and in these times we can use a little more of that and we were able to laugh and joke and talk about health and healing and for that I am truly grateful thank you.

  46. Came in at 6:20pm with chest pain shortness of breath nausea and racing heart and still got turned away. They dont close until 8 but said they’re not taking anymore walk ins. YOU’RE AN URGENT CARE!

  47. We were at UUC for COVID testing after a possible exposure. Nurse was abrupt with another patient in the waiting room for not waiting for a test result, when the problem was obviously that he did not understand English well. We should …

  48. I flew in from out of town University was 🎭 only place still open, but they were close to closing I was greeted friendly snd after a comfortable wait was seen. Karla the PA was patient courteous and professional. My issue was addressed and now I’m enjoying the balance of my trip. …

  49. In and out in less than an hour. Very clean facility. Staff was very friendly. Would definitely come back as needed. They even gave me a coupon for a prescription that saved me 100$! Thank you Leslie and everyone at university urgent care!

  50. The facility is easy to get to, clean and spacious. I was able to make an appointment online and seen quickly. The staff was professional and helpful. The care I received was efficient, quick and comprehensive. Would definitely recommend.

  51. Cheerful staff. Genuine help and explanations. A sense of knowing exactly what they were doing and why as well as what to expect for certain results. Even funny at times. I had a guy with black hair help and the interaction was positive. My doctor has blonde hair and was very kind

  52. My girlfriend and I recently found out we were in close contact with someone who tested positive for COVID19. We were able to come here in a hurry and be seen and tested quickly! Staff was all very friendly and helpful! Clean facility.

  53. I have to get 2 negative results for COVID-19 to be able to go back to work (I was exposed by someone that tested positive), and the dude (wish I knew his name) that has tested me both times is awesome! I was extremely nervous for these …

  54. Physician and staff was super sweet and very informed, loved that they really take the time to explain everything to you. Thank you university urgent care would definitely recommend.

  55. Ruth Ellen and Steve were professional, informative, kind and compassionate. My partner was diagnosed Type A flu. I was having similar symptoms, and they were able to take care of my concerns as well! A+ …

  56. Great practitioners; quick in/out; took time with my med history. Sadly, the copay was not for an office visit and was for urgent care. So, $75 instead of $25- BCBSTX. I’m going to follow up.

  57. Walk-in 15 minutes was in a room, cost $100 no insurance, doctor saw me quick and you could tell she was someone who liked her job, not only had great bedside manner but was up front about pricing and transparent, I will be keeping them in mind for the future and you should too!

  58. This is the best urgent care experience I’ve ever had. Everyone was so nice, welcoming and understanding. They delivered great care and did it in the most friendly way.

  59. This place is awesome! I set my appointment from my phone earlier in the day, took a screenshot of my insurance, and they were ready for me when I got there. Super clean, barely a wait, very knowledgeable staff, and I was out within an hour.

  60. Everyone was very courteous and professional. They were a little backed up, in hindsight may have waited in car and requested a call when they were ready, just to avoid spending time inside. Otherwise it was a great experience.

  61. Horrible experience came here for just a covid test which is a 5 minute test at most. 1.5 hours later I’m still waiting and when I ask I’m told appointments take priority but the website does not state this nor did the employees say this. Horrible patient management

  62. This is nothing but a money grab..they don’t have any answers or solutions and are unprofessional responding to patients. I tested positive for covid and they couldn’t give me any advice with getting through the battle. After I tested …

  63. I’m curious why our son and family was told they had to pay for their rapid covid test and the person who referred them had 3 different tests and was not required to pay? Neither one has insurance. Can you explain please?

  64. Excellent staff at this urgent care clinic by TCU. Needed a Covid Test, walked in without an appointment and while there was a wait, they communicated well about the timing and moved things along as quickly as possible while still giving …

  65. Took my boyfriend here for a COVID test back in January of 2021 as he had been to this location before. We were told that his BCBS was in network, they took the co-pay and he proceeded with the visit. Today we received a bill for $700 with …

  66. Quick clean polite! Today was my first time going in to see one of their Dr’s. Definitely prefer them especially over a hospital if I can avoid it 😃 …

  67. Mine was an infection that had worsened between Saturday and Sunday. The staff was friendly and supportive and I feel confident in the care I received. From walking through the door to having an antibiotic at the pharmacy along with clear …

  68. First time visit. Normally never sick, but this week I was so I stopped here. The ladies here are very welcoming and professional. Loved my experience here.

  69. This place is amazing! Beautiful and clean facility with very little wait! I went to receive Botox for the first time and could not have had a better experience. The NP took time to explain the procedure and was very thorough. They gave me …

  70. Absolutely the best care I’ve received. As a provider myself, coming for medical care is never fun. Ruth Ellen is an outstanding NP. So very knowledgeable, friendly, efficient- and willing to do anything for her patients. Renee is quick, …

  71. A place that actually listens to their patients? I was very impressed at the care I received. I give very few providers 5 stars, but the NP today was caring and listened to my medication concerns. I would trust them again with my medical care.

  72. Excellent experience!! I saw two doctors on two separate visits and both were very thorough and wanted to make sure I was getting better. One doctor even texted me the next morning to see how I was doing!! My regular doc has never done that. To top it off, everyone I encountered was friendly and seemed to genuinely care.

  73. Super fast; waited in room about 5-10 minutes for vitals. Doctor came in after that, discussed a few things I never felt rushed. Front desk lady was very warm. I would come back here!!

  74. Awesome service!! A little busy but totally offered to have you wait outside or in your car and then text/call when they are ready. The place was really clean and everyone was so nice, polite, and answered all my questions. Don’t want to have to visit but if I have to, I know it will be a good one.

  75. Y’all’s Nurse Practitioner (the former ER nurse) deserves an award for great care. She was very helpful in treating my dehydration related to Hyperemesis. She gave excellent advice on things I had never heard of. She treated the issue and I think she was excellent.

  76. We had a great experience at University Urgent Care. The staff was kind, efficient, everything ran smooth and quick. I would recommend them for Covid testing as well as any urgent care needs. I would give them 10 stars if possible!

  77. All staff members are professional and extremely nice. My wait was less than 10 minutes before I saw the PA. She was genuinely concerned. I recommend this urgent care for anyone who wants to be seen quickly by caring people.

  78. This was the best expience I have ever had at an urgent care. There was no wait(I came at the perfect time) and everyone was so friendly and attentive. The Nurse Practioner listened to all my concerns and allowed me to be an active …

  79. The staff at University urgent care is always wonderful to their patients. We have been there a few times and every time has been great. No one wants to go to an urgent care or have anything bad happen, but when it does university urgent care is the place we go first!

  80. They were so friendly and helpful! The place was very clean and well kept as well. They were extraordinarily helpful and quick to get us in and get everything done. My mom couldn’t walk because of an injury so they got her a wheelchair. …

  81. I can only give this review based on our experience which was limited. I wont make this a long story but basically we paid $100 self pay. Sat in the room for about 10-15 min. The nurse practitioner took my husbands blood pressure and asked …

  82. I have been to my fair share of urgent cares and this is by far the best one I have been to! They were so time efficient and the staff was so friendly! I loved out the staff treated me like family and weren’t pushy to get me on medicine I didn’t need. The facility was also very clean and welcoming. Highly recommend!

  83. The physicians at University Urgent Care were extremely thorough and kind. I would highly recommend the facility to anyone needing urgent care. I really appreciated the follow up phone call I received the day after my visit with them.

  84. Great service- easy in and out. The medical staff was prompt, pleasant and fixed me up and had me out the door in no time. Three nicely done stitches and a booster shot. Very pleased and would recommend them if you are ever in need of stitches!

  85. I have been there a couple of times and have had great friendly service every time. It sure beats a trip to a hospital ER. The staff is very attentive to my needs and strives to solve the health needs I have with nothing but professionalism and I’m sure, a smile under the mask. I recommend them highly for you urgent care needs.

  86. This was ABSOLUTELY the best experience I have ever had in a doctor’s office. Super fast check in with a really nice, soft spoken, young man that didn’t make me feel like I had the plague while suggesting I put a mask on. GOOD NEWS…I …

  87. I can’t express the high level of expertise i recently received at UUC. This place is top-notch, extremely fast, with a above and beyond staff! We’re a “new in town” family that had a COVID scare; the rapid 15 minute test was available …

  88. Walked in wait maybe 5min in the back waited another 5-10 with an earache and was out total time 20min tops may have been less. The NP was awesome! I waited longer at CVS for my meds!!! Definitely recommend!!

  89. The VA sent me there to have a very nasty cut on on one of my fingers looked at. The clinic wasn’t busy when I came in, later it was. There was not much of a wait. The gent who did the intake was really professional and did a great job of …

  90. Excellent Service. Miranda was so friendly and kind. The clinic was fast and efficient . The PA , Rebecca answered all my questions and gave thorough information and recommendations. The clinic was immaculate, clean and sanitary. I would highly recommend University Urgent Care.

  91. I visited Urgent Care for the first time today and I couldn’t have had a better experience. The staff was helpful and efficient. My nurse was friendly and helped me feel comfortable. I will definitely recommend this location to my friends/family in the area!

  92. I had the NP Martha. She was soooo kind, patient and understand- she made me feel better about my visit. She gave me information and what to expect and how to care for myself in the future. …

  93. My attending physician, Martha Snyder, went above and beyond to make sure I was taken care of. I went in for a Covid test which was recommended by my oncologist because of a possible lung infection that showed up on a scan. Martha was …

  94. The clinic is very clean and everyone was very professional. The wait time was minimal. I will definitely recommend this urgent care to others.

  95. Amazing. I went in as a walk in on a Saturday. It took all of 5 minutes for me to sign in, fill out paper work, pay , and get sent back into a room. They closed the door and before i could sit down Steve was i. To check my vitals, get info …

  96. All of the staff members were very friendly, Knowledgeable and professional. The office Area, and rooms were clean and modern. Probably one of the best experiences at an urgent care that I’ve ever had. Walked out feeling like they completely took care of my sons needs.

  97. I absolutely love University Urgent Care. The facility is immaculate, staff are very friendly and professional and the wait is minimal. Even though they are 10 miles further from my house than CareNow is, the service here is worth the drive.

  98. Phenomenal staff all around. Don’t remember names but it’s always great to feel welcomed and cared about. Front desk lady was awesome. The NP’s were awesome as well. I will return in the future. In and out within 20 mins. Sat in lobby to be roomed for maybe 3 mins and received great customer service. What more could you ask for.

  99. Not truly a walk-in clinic. Once I arrived, they asked if we had an appointment and that they only have a limited number of walk-ins that they accepted. Interesting thing is that there was an empty waiting room and maybe 2 cars in the …

  100. I’ve been to UUC twice in the last 10 mounts and both times I’ve had a great experience. The wait time isn’t much, the staff is always nice and they take a good amount of time to talk with you and understand your needs. I’m self pay and feel like it’s a good value for a doctor’s visit.

  101. We went for a rapid Covid test. Easy to make an Appt online. Waiting room was clean & empty. We were taken back quickly. Care was thorough & excellent. We chose the rapid test & they called us 15 minutes after we left the clinic!

  102. After making it past the male receptionist everyone else was very friendly. I know people have bad days, but first impressions can go along way. He did give a pass and tell me I could bring the insurance card back the next time. My first …

  103. They were fast and very polite. The doctor was wonderful. She explained everything to me , gave me prescriptions I needed to get over the problem I was having . I would recommend this urgent care center to anyone .

  104. This was probably the best experience I have ever had at an urgent care center (and I have been to quite a few). Everyone was very nice and really helpful. I was seen by the PA Karla Combs and she was really great. I also liked the waiting room layout and atmosphere, it felt very calm and friendly.

  105. Two years later and this place continues to be my “go to” for myself and kiddo when needing urgent care. Staff are so friendly and all the NP’s and docs listen to your concerns and attend to your needs. My son hates having his nose swabbed …

  106. Staff was amazing and very fast! Check-in process was smooth with the iPads. The FNP Ruth Ellen Easter was very informative and professional. Would definitely recommend for your urgent care needs in the TCU area!

  107. I made an appointment for my 11-month-old to get a covid test. I filled out the appropriate paperwork online hours prior (and also talked to someone on the phone) but when I arrived, they said their NP wasn’t comfortable swabbing her due to …

  108. I started to feel sick again and remembered I didn’t leave a review for this place. So I went there dizzy, shaking last year. I sat in the room and the NP open the door. She was in there with the MA and I told her what was wrong. She had …

  109. I always go to this office for any concerns. I love their doctors and the front desk staff member, Miranda, always remembers who I am. I appreciate their kind, consistent service

  110. Went in for C-19 test. They were friendly, helpful and expedient considering I was a walk-in and they were already booked up. The PA was informative and not rushed. I felt very well cared for.

  111. I normally don’t leave a review unless the experience was really bad or really awesome. So thankful this urgent care opened up! I had a great experience: everyone was very attentive and kind. Front desk was inviting as soon as I walked in …

  112. The staff is so nice! I usually dread going to urgent care clinics because the staff always seems to be mean but this staff treated me so well! I went in for an ankle X-ray and paid out of pocket. They were very transparent about prices and …

  113. NOT FIVE STARS…I only selected five stars so that it will populate on the top of the list. Apparently this place, location on University, hides the negative reviews. I did a very longated review and do not see it anywhere. Search if you …

  114. The staff here is amazing and friendly. I loved the NP I can’t remember her name (BethEllen?). She did her research before she came in to see me and had a great bedside manner. Thank you all, I’ll be back!

  115. These are the kindest doctors I’ve ever seen at an urgent care. They are caring, compassionate, knowledgeable and respectful to their patients. I felt like they truly listened to me and helped me. I would recommend this place to all my friends!

  116. I had a very hard time (after hours for my primary and on a Friday night) finding an urgent care provider that would accept my Medicare.
    I was very surprised how few do now and was fortunate to have someone mention …

  117. I highly recommend this urgency care! I’ve tried several around the area and no one has the same level of customer care and patient awareness. Every time I’ve been here, I’ve have been extremely sick and felt lonely to go to the doctor alone, but they took care of me with such respect! Go here!!

  118. Their online check is absolute trash. Every time I select a time and got hough the process it states the time slot is no longer available. Will never use this trash can service. Only one slot available…. Take it the f off the website …

  119. An efficient and professional operation. My second time for a PCR Covid test, but they were concerned about other possibilities.
    I walked in both times and was seen within 10 minutes.

  120. They were super helpful! I have been feeling sick the last few days and they saw me quick and made the visit as fast as they could. They tested me for covid and then prescribed medications to help with my viral infection. I would highly recommend and the staff was so friendly

  121. Clean, courteous and thorough facility. I’m impressed with their lab based approach as well. They listen and don’t dismiss, which is rare these days!

  122. My visit was in the middle of a crazy cross country move. The visit from start to end was very professional and efficient. I was well cared for and very pleased with the care I received.

  123. Np is Great but beyond that it’s mediocre. I went to this location for lab work and was quoted $50 with standard TCU student insurance. Found out later they don’t do lab work so left without any treatment. Bill after insurance was for $135 …

  124. Excellent service for a minor problem which they quickly diagnosed and prescribed medicine that worked immediately. I was in and out in 10 minutes with a Covid test. My wife had the same experience. Thank you Kim and staff.

  125. They are SO NICE! Courteous and great “bedside manner”. Even better Hough it was a bit crowded today they made me feel like I was the only patient there. I didn’t sense they were rushed but spent time with me so I could have time to think of questions and discuss things. That means a lot.

  126. The office staff is kind, vocal, communicative. I had a much better experience here than at Cook’s Children’s urgent care when it came to figuring out roughly how long the wait might be for walk-ins. The Cooks front desk staff were …

  127. I had checked with CareNow and not one of their clinics could see me today! So I googled and found this wonderful clinic. I was able to come In immediately and was in a room having my blood pressure checked within 5 minutes of my arrival! …

  128. Went in for Covid testing as a walk-in. Got there 20 minutes before they opened and was 7th in line standing outside. Got checked in fast. Very efficient. Did not wait long in waiting room or exam room. Nicki was very sweet and was …

  129. My daughter is always sick and we’ve gone to many urgent care centers but this is the best we’ve been to! They treated my girls with so much kindness and patience and made it way less hectic than it usually is with two toddlers. They were honest and explained everything to me in detail and I would highly recommend this team to anyone!

  130. This is the best urgent care I have EVER been too. The wait was only 10 mins and I was completely done in 45 mins. The whole staff was so friendly and helpful. They also take Medicaid which is so hard to find at an urgent care clinic. I could not ask for a better experience!

  131. While the doctor I saw, had some of the best bedside manners I have ever experienced, every single staff member I encountered had terrible customer service or bedside manners. The medical assistant was unprofessional in the treatment room …

  132. Very pleased with the staff and place overall. The office is very clean. They even have area for kids to play. I didn’t have to wait long at all. In fact, I was called in about a minute after I finished my paperwork. The nurse and nurse practitioner were both very nice! Highly recommend this place.

  133. My doctors and nurse were amazing almost no wait in waiting room I was attended very quickly. They answered every question I had and absolutely the best urgent care I’ve been to in my life.

  134. I am very accident prone so I’ve been to countless urgent cares in every city I’ve lived in. University Urgent Care was hands down the best experience at an urgent care clinic I’ve ever had. The entire staff is so kind and very attentive. …

  135. WOW…everyone was so kind and hospitable and they took care of me within 30 minutes…wish I had gone a couple of days ago for I’d be on the mend by now! Many thanks!

  136. DO NOT GO, especially if you are a disabled war veteran! I was sent here by the mission act program and they charged me over 500 dollars to wrap my ankle. They are supposed to charge the Veteran Affairs but charged me instead, now they have …

  137. Took my girlfriend in because it seemed like she had strep. They swabbed and it was negative, but then sent her home without doing anything else. “Treat your symptoms” and they’re looking more and more like strep. They were not through and …

  138. This was my very first time ever visiting an urgent care location, and Every doctor and assistant I came across was very professional and polite, and the timing was fast plus they accepted my medicaid to my suprisement, which I thought only my personal specialized doctor only accepted! Great productivity considering.

  139. The medical staff display of knowledge & care is always TOP NOTCH. My fellow VETERANS please bring a current copy of your medication lists so that you won’t be prescribed something that’s in conflict with your current medications & your visit won’t be delayed.

  140. Just getting a COVID test to rule out worst case on some symptoms. Have been here three times over the last year or so for same thing. Service as always was prompt and professional but also affirming and friendly. …

  141. They’re always so nice here and caring. I usually get nervous in medical situations and they just make it easier and more comforting to go. Plus they get you in an out with no problems ever.

  142. Besides the wait….the staff was really good and the doctor listened and told me step by step of what’s going on with me. They care for their patients. Only thing is I hate I can’t assign them as my pcp. DARN

  143. My 14 year old woke up sick over the weekend. He was seen quickly and diagnosed with the flu. Adrienne was so sweet to him. Kim- NP was wonderful for trying to find xofluza for him.

  144. The staff was very professional, courteous, and friendly. Diagnostic was spot on. The facilities had Xrays which I needed.
    If I am in the area and need urgent care, I would come back again.

  145. I wrote a review when this happened, but it’s gone now. I came in for a COVID and antibody test in 2020. Dude couldn’t find my veins. Went and got a machine to find my veins and said he couldn’t. I’ve never had anyone not be able to find my …

  146. INCREDIBLE STAFF!! I took my daughter here with a super high fever and high heart rate and they gave us the best care and made sure that her symptoms abated before we took her home very smart very wise doctors absolute incredible experience.

  147. I went in after feeling poorly for a few days. I was able to schedule my appointment online. The nurses got me in and out quickly. They even followed up with a phone call about lab results. They took great care of me.

  148. Definitely will recommend this clinic. It is close to home. Walk-ins welcome, although I made an appointment. Open every day. It gave me peace of mind. Thank you for the great service!

  149. The staff at University Urgent Care are amazing!! I can’t thank them enough. I went to my primary care physician the day before visiting UUC and my doctor refused to give me antibiotics. My symptoms got substantially worse within 24 hours, …

  150. Took my father in – the doctor was kind and patient with us. She joked around, answered all our questions, and took her time. Most importantly, she figured out what was causing the issue and got my dad better. Terrific experience!

  151. Professional and exceptional care. I was very pleased with my experience at University Urgent Care. The doctor gave me treatment options without forcing medicine on me. Honest and to the point, I was extremely pleased with the care my daughter received.

  152. I went in to get a dead finger nail removed. PA was super kind and personable. Once we got my finger numbed up, she pulled the nail right off – it was easy (and awesome). Urgent Care is always great!

  153. Both the intake staff and the doctors/NPs are very thorough and they listen to your complaints. They’re very nice and have always done their best to make sure I’m correctly diagnosed and send in the necessary meds. I’ve been here multiple …

  154. Got my daughter in quickly. Great bedside manner from our Tech Nancy and NP Ruth. Registration was quick and easy, the gentlemen at the desk was organized and made sure any question I had was answered. Great team and overall experience, given that I have a sick kiddo.

  155. It was great and as painless as 7 stitches on your toes can be. The front staff was friendly and informative. Medic Boone and Nurse Practitioner Kim were phenomenally knowledgeable and professional! 10 out of 10 would recommend for everything from a cut cuticle to two lacerated toes!

  156. Never had a bad experience here. I’ve always been able to get in quickly and the providers are great. This last time, I was struggling to find a pharmacy that had Xofluza in stock and was about to give to because I felt so bad, and Adrienne tracked one down for me so I could start the medication that day.

  157. Quick response, attentive, very nice and helpful, as good an experience as you could possibly expect after an accident. Got stitched up in no time. NP was great as was the nurse and even the gentleman who came to my car with the wheelchair. Kudos to all!!

  158. Amazing staff, amazing experience. Booked an appointment in advance and everything went smoothly. My husband had a strange skin condition and they were able to figure it out fairly quickly. Impressed by the personableness of both the staff members who examined my husband. Will definitely go again!

  159. The staff were prompt and efficient, as well as compassionate. We were late to our appointment yet they treated us courteously with no disdain for not being on time. They helped get my husband out of the car and back into the car with …

  160. Every bit of this experience was excellent. I pre-booked an appointment, arrived early & so they saw me early. No wait at all. The front desk staff were excellent, efficient & welcoming. Everyone here was kind, great at their job & …

  161. I really appreciated everything about this facility, but especially the staff. The nurse, Adrienne, was so pleasant and treated me like a person and not just the next patient in line. The Nurse Practitioner, Kim, was extremely pleasant, …

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