Upstate Medical Associates (SC)

Public health clinic, Upstate Medical Associates P.A.

Upstate Medical Associates P.A., located in Seneca, SC, has teamed together some of the most experienced health care providers to offer a full range of family medical care. We are dedicated to providing a variety of services, offering the highest quality and most progressive medical care in a cheerful and pleasant environment.

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Upstate Medical Associates (SC) Reviews ( 250 )

  1. Ive had alot of issues here. I was told they had a shot I needed, and when I drove over an hour to get there, they said they didnt have it and never did.

  2. I appreciate the professionalism of the office and staff. My ear infection was getting out of hand and I was allowed to see about it easily and accurately and professionally. Thanks Upstate Medical Associaties.

  3. Office staff extremely rude. Treat you like your an inconvenience. Not same since Henry not there daily. He treated patients like he appreciates them. On place I’ve ever been but now looking for new

  4. If you can’t tell your doctor your intimate, personal fears or concerns about your health… you don’t really have a doctor. Get over to Upstate Medical… they take the time, ask the questions, don’t pass judgements, listen as much as talk.

  5. My visit to Upstate Medical was for a 6 month checkup. Everything went very smoothly. The entire experience was quick and efficient. All of my questions were answered.

  6. Horrible wait times; only practices I’ve had longer wait times at are the forensic pyschiatrist’s. After waiting two hours found out my wife’s physician is no longer practicing and that they had “just looped us in” with a doctor my wife …

  7. I have been coming to Upstate Medical since Henry moved the building to Wells Hwy. I appreciate the professionalism and kindness that is shown to me at my visits.

  8. Can’t imagine how anyone could give this business 5 stars unless they work there but I could tell when we came in that the place was ran by a pack of inbred of hicks and sure enough my 66 year old mom being there for just labs came out …

  9. Physicians are great; however, the chief clinician has no customer service skills and treats patients terribly. Hippa violations too. Been a patient there for many years but will not be treated rudely again!

  10. I speak from the perspective of twenty years experience. That is how long Dr. Mcalpine has been our family physician and internist. There is no shadow in my experience with her and with her staff, her nurses. It is a medical operation without compare.

  11. Mrs Nancy is my dr but have also seen Henry good people from the front desk to the nurses always friendly and helpful Mrs Nancy is just like family only dr ever look forward to seeing lol

  12. One of the best in Oconee. They’ve been taking care of me for 35 years. Henry and all the staff are wonderful people who take the time to understand all of your health needs and issues.

  13. Very friendly and helpful. Never have to wait long in the waiting room. The nurses and doctors pay attention to your concerns and give you there full attention.

  14. Everyone is always friendly and professional. They take their time to listen to your concerns. Nancy Smith and her staff are the best. Have been going there for years and will continue.
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  15. Dr Cathryn McAlpine’s broad medical knowledge, including internal medicine, and years of experience makes her an excellent choice for your Primary Care Provider. She is extremely thorough, digging for the root cause in order to provide …

  16. Great being taken care of there.
    All are so professional in their jobs.
    Lab, all in the medical field, it’s a family affair their concerns of one’s …

  17. Outstanding, friendly, polite, pleasant, professional Made me feel as though they were very concerned about my health treated me like I was part of their own family Allie is the one who treated me this was an excellent trip to the doctors office

  18. They are taking all measures to ensure patient safety during the COVID19 era.
    All staff and medical faculty are extremely courtious and kind. My parents and I began seeing Dr McAlpine over 25 yrs ago. She has always been patient and …

  19. Yes, they could be more organized, especially in the lab testing area, and more aware of the patient time waiting, but the PA staff is most concerned and thorough once you are in the room.

  20. I didn’t have an appointment, but I was seen in a very timely manner. Everyone was very friendly, patient and helpful. I received very good care and a good plan was put in place.

  21. These are the most kind, compassionate Folks I have ever had the pleasure of treating me.
    I can categorically and absolutely say I would not be alive today except for Dr. Henry Ramirez.
    Love these Folks.

  22. Fastest in and out I’ve had in the 3 yrs I’ve been going there. She came in listened went through physical and meds chatted office and then life then on my way. I like that’s kinds of visits

  23. Staff has got to work on their people skills and their patience. Each person from the clerk at the desk to the physician acted as though it was an inconvenience for you to be there and maintained a negative attitude during the whole process. Wait time was also strenuous

  24. So sad Jennifer Nicholson left, she was the best NP I have ever had!! She saved my life by finding my Ovarian Cancer 6 yrs ago! Will update after my upcoming visit with Nancy Smith as to whether I will decide to continue to go here or not.

  25. Was going to write a review but it seems that MANY others have already stated the problems with this office. First of all the staff is extremely rude and give you the feeling that you are really inconveniencing them by being there. They …

  26. The staff and nurses are the bomb! This place really cares for you and will go the extra mile to see that you are cared for! Nancy Smith is my NP and she is the best!

  27. Got to my 10 am appointment 15 mins early & not seen until 11am. Wait time is always ridiculous no matter the time of day or day of the week. Plan on taking snacks cause you’re going to be there a while.

  28. Upstate Medical is great because they accept walk-ins all week. The downside of this is if you have an appointment you will have to wait for very long time frames to be seen. So, if you don’t want to feel slighted by making an appointment …

  29. I appreciate being able to get in and out so quickly. I arrived at 9:50 for a 10:00 appointment and got in my car to leave at 10:30. Everyone in the office is always so nice and pleasant.

  30. Jared Richard is a very good Doctor doesn’t try to push anything on me easy to talk to he listens to your needs and helps take care of my medical needs

  31. Great staff! Wait times are not always the best but when it’s your turn to be seen, you never feel rushed so you know they give everyone ample time. Have been going to Upsate Medical for at least 13 years — I more than trust them with my medical care.

  32. The medical professionals at Upstate Medical are regular folks just like you and me. They have issues just like we do but they don’t show and tell. They are there to support and encourage – like family. I love that.

  33. Dr. McAlpine is the BEST!!! She sits and listens to her patient’s, she doesn’t interrupt and when your done talking, she gives suggestions on what she thinks will be the best course of action for you so you can get to feeling better faster!!!!! Office staff was phenomenal!!! They treat you like family!!!

  34. My Dr.Jared is a wonderful dr he listens to what going on with you and do everything to help you get on the right track with your health.and haha a Wonderful nurse

  35. Great bunch of folks!! At upstate medical, got me in and out in good time, very friendly and professional
    Don’t know everyone’s names yet but look forward to doing just that doc was easy to talk to and seemed to have my interests I’m mind as we chatted!!

  36. Great medical group! Been a patient for over a year. Worked with Dr. McAlpine and Nurse Nancy Smith. Love and respect them! Dr. McAlpine took the time to call me with results when I had breast x-rays performed. Amazing: A doctor that …

  37. I have an appointment for a physical on Feb 9th so I went in on Feb 1st for my lab work. The lab work was quick and expertly and professionally performed. My only complaint was that I had called the office a week ago during business hours …

  38. Never have been turned down to see a doctor when I needed them. Always have been seen in a resonable time. Love all the staff from front desk to lab. Henry Ramirez has always took care of my health and if he saw a need for a specialist he made sure it happened and now Jessica is following his footsteps

  39. Been seeing Henry for years and sure will miss him but had to go today for post covid follow up with Jessica. She is wonderful but was made to pay an extremely high amount before being seen just because I have no insurance which is …

  40. People in the front were pretty professional. However, the nurses in the back at the lab are extremely rude. Specifically the lady with red hair. I’m not sure why a patient in a doctors office would be an inconvenience to a nurse. Also the …

  41. Front desk was courteous and the nurse was very efficient. She also had a great sense of humor. Jennifer was very thorough and explained my test results and questions I had about some issues. She seemed very interested in my physical and mental health.

  42. I was really nervous about loosing Jennifer as my provider. I’ve been with her as my doctor for a long time. She was up to date on all my health problems. But I have to say that Jessica was very professional.. I really think that I will be in good hands with her. So far my first appointment went really well.

  43. Always great care from the staff. Very friendly and caring of their patients. I had an appointment today and a new staff member, I think her name is Alley was working with Nancy and she was awesome. I’d feel comfortable with her treating me. Thanks to all.

  44. I went in to have a couple skin tags removed. Nancy was AMAZING as always! She is also working with me on my back pain! I love this office! I have been with them for 16 yrs! The nurses are AWESOME also! Thank you Upstate Medical Associates for always providing such GREAT care!

  45. Showed up at 8:15am, w/o an appointment, as a drop in with a sore throat. I was tested for Covid, Strep and flu, found to be negative for all, and was out the door headed home by 9am. I was counseled as to the cause of my sore throat (heavy dose of pollen while mowing the previous day) and given a remedy. Now, that’s efficiency.

  46. I have been going here for years, had a very rare and complicated medical emergency about a year ago. The staff and medical personnel did an outstanding job. Reviewing some of the negative reviews, please check out those peoples reviews of other places, all negative. Would highly recommend this office

  47. I have been with Henry for 30 years and I hate that he’s gone he was so good with me and my family, but I have seen every one of the doctors here and they was fantastic. I see Alli now and she is so awesome. She took time with me and she was so sweet. And Nancy is so wonderful to. ❤

  48. My experience at Upstate Medical was excellent, as always. The wait time was minimal, the receptionist, nurse, were all polite and very professional. Dr. McAlpine was her usual business like, no nonsense self. She comes across as empathetic and professional. Great doctor. I trust her completely.

  49. I had the pleasure of seeing Dr. Jessica Jones today and I have nothing but good things to say. She was helpful, caring, and knowledgeable. The staff was very kind and welcoming. I highly recommend this practice!

  50. I didn’t wait long to be seen. Ali, the NP, is very friendly yet professional. She listened to me and discussed my medications and other providers with me. She took the time to see my medical history.

  51. I am a new patient and first visit was great. All of the office personnel were friendly and helpful. Great nurse and enjoyed meeting Dr Richardson.
    I look forward to many years of good care.

  52. Nancy Smith was my provider and she did an excellent job in my first visit. She made sure that I got the medications that I was already low on and sent them right to the pharmacy. She knew that I was diabetic and took my A1C to check for …

  53. My physician is Ali Lawing and have been seeing her for over a year now. Always professional and extremely pleasant. Has shown sound judgement in treating and monitoring my health concerns. …

  54. I always have a great experience at Upstate Medical! Jessica and her nurse are so personable and knowledgeable! They take time with their patients. Thank you all for your service to the community during these difficult Covid times. You are appreciated!

  55. Today was my first visit to Upstate Medical. I was seen by Ali and she was wonderful. Listened to all of my past medical history and was extremely professional and understanding. I look forward to being a long time patient here. Entire staff was wonderful.

  56. Had my blood drawn before a routine doctor visit. Checking in was smooth and quick. Short wait before blood drawn but it was done quickly and painlessly.
    A good visit.

  57. Dr. Richardson is great. He replaced Dr. McAlpine and we decided to give him a chance and my husband and I are happy we did. He takes time with me and never makes me feel rushed. …

  58. I have been seeing Henry Ramirez for approximately 30 years at this Medical Office & I didn’t think anyone could replace him when he retired. Henry did my yearly Physicals every year for almost 30 years when I worked at Engelhard. He was …

  59. Dr. Ali is just an amazing doctor I feel very lucky to have a doctor like her. She is very caring, compassionate and very relatable. It’s great cause she is fun and she listens and doesn’t try to rush you out the door. I have high anxiety when I have to go to the doctor and she just makes you feel better.

  60. Since my original doctor retired, my sister advised me to try them out. I am so glad I did! Dr Jones has been just phenomenal in getting me to good health. They worked with me, let me try different meds to see what did what, and finally …

  61. Prompt. Friendly. My nurse sheared her her background as well as listen to mine and as did my doctor for me that builds trust. And trust is very important to me especially when it comes to my health provider.

  62. I am very pleased with what I’ve experienced at Upstate Medical practice. As busy as they are, Chris and Jackie maintain friendly, confident energy and efficiency. And they smile! I didn’t feel like I was just another cattle, as is the …

  63. Jared Richardson M.D and his entire staff are extremely pleasant and helpful. Dr. Richardson is very good at discussing diagnosis, treatment, and possible next steps. It’s rare to find a Dr. and their staff who truly care about your health, …

  64. It’s nice to go where someone knows you and your family. I love Nancy Smith, she’s always personable, and kind asking about my family.
    Thank you Nancy for your good care and your kindness.
    Lorne

  65. Great service! Nancy Smith is amazing. Listens well, answers all questions patiently and explains everything that you need to know or concerns. Have been seeing her for years and will continue for many more.

  66. My second appointment with Dr. Richardson and was equally happy as my first. Dr. Richardson listens fully, does not jump to conclusions but seeks out more information from me and only necessary testing while considering treatment. The staff is incredibly warm and friendly and I the wait upon arrival was about 3 minutes. Highly recommend!

  67. Ali Lawing was wonderful! She was able to give me a shot in my hip that has so far helped! She makes you feel that she cares. I didn’t feel like I was rushed out . Thank you for listening !

  68. My PA Jessica Jones was very knowledgeable and took her time examining me and answering all of my questions thoroughly.
    I really like having her as my Primary.

  69. Was pleasantly surprised with Dr. Richardson. Seemed thoughtful with a customer centered focus. I am not an easy patient being an engineer with multiple degrees and he managed to work quite well with me.

  70. My first experience with UpState Medical Assoc. was today and it was perfect. No waiting extended times. Everyone was helpful and so professional. From the first person I met to the last person at check out we’re excellent. The nurse as well as the doctor couldn’t have been better. Looking forward to to being a long term patient.

  71. I’ve been going to Upstate Medical for 16 years and have always gotten excellent care. I like Dr Richardson very much and the staff is always competent and friendly. I like the fact that I can walk in if needed in between my regular twice a year check ups.

  72. Dr Jared Richardson seems to be very efficient and his memory of our visits are uppermost in his mind. He is a true professional and makes the most of our visit by asking questions and being involved.

  73. I was there to get LAB work done. I signed in at the front desk then went back to the lab a placed my paper work in the basket and sat down. This was around 9:30. There were two ladies waiting when I arrived. They were each called and …

  74. Excellent experience at Upstate medical with Ally Lawing and her support team today for my checkup and discussion. She has been very helpful and effective following Henry’s exit as my doctor.

  75. Ali is so amazing 🤩!!! She is my doctor at upstate medical. She is very thorough and friendly at the same time. I hope she never leaves if she does I’m not sure what I would do. …

  76. With me being a new patient there the paperwork went quickly. The flow of getting me through to see everyone that was needed was surprising. The staff was polite and professional. Nice establishment!!

  77. Most of the staff was very friendly except for one particular nurse that had an extremely distasteful and hostile attitude. Not sure if she was having a bad day or what, but how she was towards me was pretty uncalled for. I saw Dr Jared Richardson and he was great.

  78. Dr.Richardson and the staff at Upstate Medical Associates are outstanding. Dr.Richardson is a great doctor, he’s compassionate and truly cares about his patients. He and his nurses take their time and listen to the concerns the patient …

  79. I don’t usually ever review but I feel I have to, today. I needed Medical help and advice immediately. Not knowing where to start I chose my Primary Care Dr. Jared Richardson. I can’t tell you how much the Front Office Staff and both Dr. …

  80. Love this place! Everyone is always very friendly to me and everything I need is always taken care of by the staff quickly. Ali is who I have been seeing and I seriously couldn’t be happier with her! She listens to everything I have to say …

  81. I love this place. My husband and I are both seen here. So far we’ve never had issues with insurance or billing which the first, last and nastiest of battles at any healthcare place. …

  82. I have been going to this office for several years with Dr. McAlpine as my care giver. I was concerned when she left but today my fears were abated. Dr. Richardson is very professional and spent a great deal of time discussing my issues. He …

  83. As a walk-in with no appointment I was seen in a very short time. My vitals were taken quickly followed by examination by a P.A. lnformation passed to Dr. Richardson and he came in to discuss treatment. Scheduled X-Rays at Mountain View …

  84. The doctor that had treated me for 20 years retired several years ago; so the arduous search began for a new health care provider. I, of course, wanted to find a physician who, first and foremost, believes that God is the Our Healer and …

  85. My first visit was yesterday with Ali to get a checkup and establish with a new provider. Check in staff and Ali was great. Very attentive and polite. The lady that checked me out however was not particularly cheerful. She scheduled me a …

  86. I have been going to this office for about 12 years now and I have had really good experiences for the most part. I have had to switch to what seems like several doctors or PA’s over the years as they seem to use that practice as a stepping …

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