Urgent Care Now of Webster (NY)

Urgent care clinic, Urgent Care Now

Urgent Care Now is an Independently owned medical facility with a family oriented ambiance. Our business thrives on the satisfaction of our … See more

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Urgent Care Now of Webster (NY) Contact Details

  • 60 Barrett Dr Ste A, Webster, NY 14580
  • 585-872-1003
  • Friday 9AM to 10PM
    Saturday 8AM to 8PM
    Sunday 8AM to 8PM
    Monday 9AM to 10PM
    Tuesday 9AM to 10PM
    Wednesday 9AM to 10PM
    Thursday 9AM to 10PM
  • http://wnyurgentcarenow.com/
  • Facebook, Twitter

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Urgent Care Now of Webster (NY) Reviews ( 172 )

  1. I love this place they are so nice and they actually care about what is going on with you unlike the immediate care down the road and they are cheaper 🙂 love the prices love the staff will be returning here next time !!!

  2. I’d give a zero star if I could. Why would the owner respond and say I am not on their file? I didnt realize Google user names were part of their medical records folders. What happened to HIPPA??

  3. Everything is fine but it took my two hours to see the doctor while there was only one person ahead of me on their list. I can’t understand why they’re so slow

  4. I give urgent Care 5 🌟..Everytime I walk in there they are very nice and welcoming .. Stephanie the tech has a big heart and is very nice . I will never go any where else . Luv them all !! 😀🤗 …

  5. Any time I’ve gone to this facility I’ve been treated extremely well and my medical issue has been resolved. If you are in Webster and need urgent care, this is the facility to go to!

  6. Very friendly staff and doctors. Helped me out a great deal. They even helped with the cost of the prescriptions I needed by telling me about an app that cut down the price a lot.

  7. Fantastic service, definitely urgent care to go to. read all the horrible reviews about all the other ones nothing but good reviews here there is good reason 👍 …

  8. They have the best staff and physician I ever have went too for a urgent care!!!nurse was really nice and the (beautiful)physician was great!I highly recommended this place ❤😎👌 …

  9. They were extremely ignorant and arrogant at the front desk. Brought my buddy there cuz he shot his foot with a nail gun. He didnt have identification so they couldn’t see him. No big deal right? Well then the stupid bimbos tried to tell …

  10. Thank you for seeing me today. I felt heard and cared for. I appreciate the way that each of you took your time to listen to my concerns and the *patient* care that each of you provided. Thank you! 😊 …

  11. This urgent care is the best in Webster, short wait times and the staff is wonderful! Allison is wonderful, caring and always pleasant, wouldn’t go anywhere else other than my doctor.

  12. Can not say enough good things about this place. I went in tonight and everyone from the front desk to the nurse to the PA everyone was amazing so helpful did three test and came to the conclusion finally and couldn’t be happier to finally have a diagnosis! Thanks for making the experience as pleasant as possible!!!

  13. Was seen here today for abscess behind my ear. I was TERRIFIED!! THANKFULLY I was seen by KAITLYN K. (RPAC) My twisted sister lol! She made me feel COMFY AND SOMEHOW MADE ME LAUGH!! It was definitely something that should had been recorded and put on YouTube or AFV! She IS THE BEST!!!!!

  14. The staff is very personable and helpful. Got in for the appointment in a timely manner and was taken care of professionally. Couldn’t ask for more when you are not feeling well.

  15. I was here on 8-12 and was treated great. I have a huge fear of doctors and they treated me great. I can’t understand the bad reviews. I was brought in with in ten minutes and was done ten minutes after that. I do not get this level of service at my primary’s office.

  16. Everyone was extremely friendly and made me feel very comfortable. The nurses and doctor actually took time with me and listened instead of making me feel rushed. What a great group of people.

  17. Quick and friendly, but ineffective. I went there because I thought I had broken my finger. Well, their x-rays confirmed that I did indeed fracture it. At the time they didn’t tell me how bad. They just said to splint it and go see an …

  18. Awesome staff!! Very friendly and helpful! This was the first time I went for me. I used to bring my daughter here when she was younger; usually for ear infections and they were great then and great now! Thank you!

  19. This facility is awesome. The staff and providers are wonderful! Especially the nurse, Kati H and PA Allison U. I was seen very quickly.

  20. My daughter had some type of infection ( bump) on her nose. I took her to this location they gave her a antibiotic and took a sample to send it away for testing. a month later she got another infected bump on her forehead took her back and …

  21. This is a good urgent care. I was seen in a timely manner and they were all friendly and professional. Everything you could ask for from an urgent care. It was nice to see the prayer box in the waiting room.

  22. The staff were polite, however the PA refused to see me. I informed her that I could not wear a mask because it’s a health risk for me. The ADA requires accommodations to prevent discrimination against those with disabilities. She refused to provide any accommodation. I will file a complaint with the ADA.

  23. Always quick and fast service. They always treat you with respect and try to get to a solution as quickly as they can. Our family always chooses to come here before going to the emergency room. The staff is always amazing.

  24. These guys are amazing! They stayed late to finish stitching me up after I got smoked in the face with a hockey puck late last Wednesday. They were super helpful and made sure I knew exactly how to take care of the wound until it heals. Thanks so much everybody!

  25. I had the best ever visit today, 8/13/18 they treated me like Gold!!! They fixed me up. And if I was’nt so tired I wanted to stay. I give them a 10 for the very best Urgent Care Now. 🍩🍰😊 …

  26. Definitely our go to place for us and our kids. They are welcoming and friendly, and empathetic. Service is always top notch and quick. They provide a huge array of services and can deal with any situation that does not belong in the ER.

  27. Affiliated with the University of Rochester I believe. They treat a wide assortment of conditions. It is definitely better than going to the ER and cheaper. They charge $100 right off the top before treated and it is well worth it …

  28. Would give 0 stars if I could. Went to this urgent care for a dog bite on the wrist, they would not even let us be seen by a nurse because “it was a hand injury”. They sent us to the ER- ONLY TO BE TOLD HOURS LATTER THEY NEVER STITCH ANIMAL …

  29. The sign above the reception desk reads (Enter as Strangers – Leave as Friends) is a true statement. Great, professional staff. Dr Ann Marie is so incredibly caring and understanding.

  30. This is the best urgent care I have ever been to! Both the people who work there and the service they provide are great! I am always in and out in a timely manor. I would recommend this place to everyone!

  31. Cold personality’s, super rushed, and rude.
    Now not long after posting this review I was called to take it down.. i told the lady now is not a good time to talk it over as I am not feeling well, could she …

  32. Do not expect see Doctor here. They know nothing. Very simple burn, they forwarded me to strong burn clinic. Strong fixed with one bandage and 1000dollar bill. So I know better to go other “urgent care” next time.

  33. i couldn’t get an appointment to see my doctor for a few days, so went to urgent care and got a prescription for antibiotics that day. The staff and nurse practitioner were very friendly, efficient, and diagnosed my problem with minimal time. Thank you and feeling better already.

  34. I have had stitches done there multiple times. (On my face,fingers and arm) They always heal up very nice and clean. They are always friendly and fast. Would recommend to anyone! Thank you

  35. I was well taken care of, I was sick and nervous and the staff did a great job at making sure everything was explained and their bedside manners were excellent. Thank you

  36. My family has spent hundreds of dollars in the last 60 days with your facility. I showed up at 7:58pm this evening with two very sick kids including a baby covered in vomit with a horrible cough. Upon finding the door locked, I called the …

  37. Brought my husband for stitches….they were amazing! Took great care of him during the while process and even made sure I felt comfortable during the whole thing as well….been there before with my two boys as well….most definitely recommend them!

  38. When I needed to go to urgent care, it was hard to find one because the reviews are pretty bad for almost all of them in the area. I tried to narrow it down by not paying attention to the reviews that were negative because of closing …

  39. Yuck. The girl that takes your pulse and your temperature walks around with allergies and a runny nose wiping her snot on her wrist. Absolutely disgusting. Not even using a tissue. Who at that age still wipes their nose on their wrist or …

  40. Kaitlyn was awesome. Went in because of an adverse reaction to pill. She helped a ton and got me in and out quick. Was friendly and nice and knew what to ask about and talk to me about with my concerns even if the receptionist and others were confused. Perscribed something to help with what I needed and sent me on my way quickly.

  41. Absolutely great, Mary was very helpful with questions and concerns. Even if it meant going elsewhere. She truly cares and it shows. Will be looking to them if God forbid its ever needed again.

  42. The interviewing nurse and the PA who saw me, both seemed professional and did accurate exams. While this facility is not as fancy and modern as the other urgent care in town, I do think they are professional and competent, and that is what matters to me.

  43. Ive always come to this urgent care! The staff is super friendly and caring and I have never had to wait more than 15 minutes… Today I tried going to a different urgent care closer to my house and it was totally packed so i came here and was seen right away!

  44. These folks have always taken great care of my ailments. It is much easier for me to be seen here than to try to make an appointment at my primary care for any type of urgent medical need. Even though my copay is higher for urgent care than for primary care, coming here is a much better use of my time, gas, and $.

  45. This place is amazing! From the friendly front desk staff to the caring nurses and providers. I came into the clinic one saturday morning with my daughter because she hurt her ankle. In the waiting room, a man was complaining of bronchitis …

  46. Keeping in mind that this is an urgent care clinic, I feel that the service was adequate and that the staff was friendly. Total weight time was roughly a hour and a half which was broken up between the waiting room and a x-ray. The PA who …

  47. They were open until 10pm. I pulled into immediate care on Ridge rd and they closed at 9.. booooo! I’m glad they were closed bc i came over to urgent care now. They were all friendly. The lady at the front desk put a movie on for my 7 yr …

  48. I’ve come here a couple of times after hours or on a weekend, and have always gotten prompt, professional service, and never felt like they were rushing us. All the providers are friendly and patient, give great explanations and have a wonderful bedside manner. I definitely recommend, and would come here again!

  49. My husband went to this facility with and injured hand. Kaitlyn Kaminsky was superb in her treatment of him. Knowledgeable, professional and friendly. She put him at ease immediately. He had to return two days later for an outgrowth of …

  50. I went in last night w my friend’s mom who is 96 and claiming she fell . We thought just maybe a broken rib but because she has dementia and couldn’t remember what happened we discussed it and decided that emergency was more equipped to …

  51. We actually came here by accident, we were supposed to be at a completely different place. But so, so glad we did- it’s our new go-to! Everyone was so nice and knowledgeable. We were seen by Kaitlyn (PA) and the xray team. Thank you!

  52. As opposed to all the other Urgent Care facilities in Webster, this one actually cares about you, gets you in as fast as possible and doesn’t write off your case if you have one symptom of Covid. You guys are awesome.

  53. I went here for the first time in early February 2016. The staff was very friendly and professional. There were 2 patients ahead of me when I arrived (no appointment). Filling out the first time paper work, Insurance stuff, etc. only took a …

  54. The staff is amazing. Professional, courteous and knowledgeable. The treatment received is first-class and they are always our first stop! Stefanie does wonders to help my family at difficult times and she’s the main reason they’re always our first stop.

  55. THIS IS THE BEST URGENT CARE!! Seriously even if you are 30 min away, this is the only place to go! I came in today with some worrying symptoms and I was really freaked out. Kaitlyn and Stephanie made sure I was comfortable and calm the …

  56. I want to thank the staff for providing an awesome experience! I never expected an urgent care facility to offer service like this! From check in to check out, everyone was incredibly nice, professional and really cared about the service …

  57. GREAT URGENT CARE!!!! Dr was very nice and made me feel comfortable the minute she walked in the room. I felt like I was at my regular physician. From the receptionist to the woman who does your intake, everyone was very friendly and …

  58. Our family has been going to Urgent Care Now for many years. Excellent staff including nurses, PA’s etc. My husband and I will not go anywhere else. The care we have received there is exceptional!

  59. Excellent experience!! I arrived, was checked in immediately, right through to the intake area then to a room. P.A. AnnMarie was quick, friendly, kind and professional. All the staff were that way. From the moment I walked in until the …

  60. Goodness the staff here is amazing between the PA kaitlynn the nurse Steph x-ray tech Mary and even the front receptionist you couldnt ask for more motivated down to earth humorous compassionate team. …

  61. I have gone to other facilities in the past, but after being seen here, I can tell you right now that I will NEVER go anywhere else EVER. A little tricky to find the first time but you can also call them for directions if you get lost. I …

  62. They were amazing! My husband drove me 7 hours from our Vermont vacation back to Webster with vertigo because I needed a doctor and could not see anyone in Vermont. All the other Urgent cares in the area were closed or closing and would …

  63. I had a great experience with nurse stefanie! I usually get very nervous when receiving the covid test but She was really gentle and comforting while getting it done! I hope to have her as my nurse every time!

  64. Have gone there for years. Head of operation Mary very competent and compassionate. My son was ill and was seen by a PA named Lauren. Talked about herself and experiences the whole time. Very condescending! Did nothing for my son but …

  65. i came here to get an x-ray done and the staff was sooo nice and i was only there for about an hour. i turned out to be fine but they were all sweet and the PA wrapped my foot for me with an ace bandage and sent me home. will definitely come here next time i have to

  66. Highly recommend Urgent Care Now!! Amazing staff and service – they truly listen and care. Thank you so much. Have always had a positive experience each and every visit.

  67. My son injured his foot and we ended up arriving at 9:35 pm. Despite the time, the staff greeted us so pleasantly and professionally. The xray technician and doctor who cared for my son were humorous and happy even at that late hour. It was …

  68. Excellent care! Staff is helpful and knowledgeable. I’ve used this urgent care center a few times and have always been very pleased with the care I received. Despite being very busy, the staff was always friendly and able to treat patients at a rapid yet effective pace. I would strongly recommend this center to anyone!

  69. WOW! This place is awesome! From the receptionists, to the PAs/Nurses/RTs, everyone was super friendly and professional. I arrived around 9:30am and was already being treated by 10. I was spoken to in plain language, made to feel I was the …

  70. I fell and injured my ankle and they took great care of me. We were seen right away and after an X-ray, we learned I’d fractured a tiny bone in my ankle. They needed to apply a splint, but I’d worn jeans without even thinking, so they …

  71. I brought my son in to the Urgent Care on a busy Monday evening when the waiting room was fairly full. We were greeted by the friendly receptionist, waited in a clean waiting area, watched a child-friendly video on the mounted television …

  72. I’ve been seen here multiple times and have been treated efficiently effectively and with compassion as well as I have felt heard and like I can advocate for my health needs and am always heard and seen, treated with care.

  73. Went to Urgent Care Now in Webster for a PCR COVID test. Everything was explained very well including payment information.
    I felt all personnel were very well trained and totally professional. Kelly took …

  74. Not a long wait and more importantly, the providers are competent. (Which is more than I can say for the other urgent care I went to in Webster where they misdiagnosed a fracture as a sprain). I have used this urgent care a couple of times now and have recommended them to friends and family.

  75. Always very professional, competent and friendly. They go the extra mile to assist us every time we’ve been there, which has been over a period of about 7 years now. We will continue to seek them out whenever the need arises because of how great their facility is, and the good experiences we’ve had in working with them.

  76. The staff and care here are AMAZING! The ladies working at the front desk were pleasant to talk to and understanding to my situation. Everyone there was so helpful. Stefanie was my nurse and not only was she professional and knew what she …

  77. We had an amazing experience during our recent visit.. From the check in process to the care we received, we never felt like this was a visit to the doctors, let alone an urgent care – a very welcoming staff. The PA Kaitlyn was welcoming, …

  78. The nurses and physician assistants at this Urgent Care are amazing! After a tough week and a Covid scare, the nurse I had was fantastic and made sure I was taken care of. She was extremely compassionate and helped me through this tough time. I definitely recommend this Urgent Care!!

  79. Everyone was very friendly and welcoming! The front desk lady was helpful with paperwork. The nurse was friendly and very talkative which I appreciated! And the PA who saw me was knowledgeable and made sure I understood my discharge instructions. I give them a 10/10 and will defiantly be back in the future!!

  80. I came in here monday morning because I took a chunk out of my finger . Everyone was really really cool.. From the woman who checked me in at the front desk, to the lady who took me to the back and took my information (She was AMAZING!!) , …

  81. SIMPLY AMAZING ! From the moment you walk in you are greeted by cheerful receptionists and you know they are listening to your problems. So if you want to be seen quickly and be seen by caring and knowledgeable healthcare professionals this is the place for you! Very low wait time!

  82. I absolutely love the people and level of care that you get here. Chrissy saved my life finding my appendicitis early enough that the hospital could remove it before it could rupture. Katelyn helped me a few months after my appendix being …

  83. I would give this Urgent Care 10 stars if I could. All the people that work here are freaking amazing. So professional, caring, friendly, take the time with their patients, and know their stuff. Plus super clean. Can’t say enough great things about this place. Other than its the only Urgent Care that I’ll go to now. 👍 …

  84. This is the best urgent care around! All the staff from check in, nurse and PA are very professional and caring. Several of my family members have gotten great care here over the past few years. Being in healthy care myself I feel I have to give them some positive feedback! Thanks 5+ stars

  85. Came in sick and left feeling far better. The staff here are amazing, a group of sweet angels sent from above to heal what ails you. Everyone was knowledgeable, kind, and made me feel comfortable, which is a big thing for me. Definitely the top urgent care facility i’ve ever been to, hands down.

  86. went to urgent care Sunday feeling terrible, great staff , was told that my insurance would only for one type of test, took the test, i have had several tests in the past, this was the easiest, had covid, now tuesday feeling better, you can see why they have so many great reviews

  87. Allyssa is wonderful and so are the nurses and staff. I went to this place last night for poison ivy and they were very helpful and empathetic, which means a lot for me because that act of kindness doesn’t happen often in society these days. I highly recommend this urgent care for anyone.

  88. This is the most professional, courteous, and effective experience I have ever had with an urgent care. Convenient location, free Wi-Fi in the lobby, prompt service and friendly staff from the front counter to the nurse and the provider. I will be returning!

  89. Horrible! Lady at the desk with dyed red hair couldn’t be more miserable and unhelpful!! She couldn’t me more unhappy at her job and surely let us know. She was thrilled to tell us that they couldn’t help us because the provider said we …

  90. I have taken my small kids here many times. The latest was for stitches adjacent to the eye for my 7 year old. He was not super cooperative and scared and the staff went above and beyond to accommodate and help him without traumatizing him. …

  91. Wasn’t bad. Standard wait time. Only thing that made me uncomfortable was the fact that I can hear the patient in the room near me very clearly, so I know they can hear me too. And The doctor was nice enough it just felt like she was either in a rush or upset.

  92. Kind professional caring staff with a loving atmosphere. My family has continually received top notch emergency care every time we have come in for treatment. I highly recommend UCN.

  93. I wish I could give this Urgent Care Center NO star!
    Front office check in was fine and friendly.
    Very condescending Physician Assistant who tested me for RSV; Covid; and the …

  94. As a family we have been treated for illnesses and injuries at Urgent Care Now on Barrett dr. more than at our regular physician. Hours are great and we never have to wait long. The PAs and nurses are amazing. Their diagnosis’ are always …

  95. So, this was my second trip to UC this week. My first was to a “big box” medical where I am sure I was more of an annoyance than a human seeking care. Today, 5 days later and still not well, I went to Urgent Care Now. They are in the …

  96. Wish I could give 0 stars, the name is so incredibly wrong, there is nothing urgent about this place and certainly not with kids. Went on here for my daughter and I, waited about 45 mins to be seen. The waiting room had a movie on that was …

  97. Thank you to everyone from the front office to the PA. Randy and I are from out of state visiting family when he needed to be seen by a Dr/PA. We were seen in a prompt amount of time. The care, concern that was shown to him was evident. …

  98. The health care practitioners here stitched up my finger and had me out within an hour. They are friendly and caring. I went for a follow up and received the same great service. If needed, I’ll definitely use this urgent care again!

  99. I visited urgent care and the nurse and doctor provided me with excellent care. I was concerned about my blood pressure reading from the machine so the nurse took the time to read it manually. She was careful to get all the information …

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