Urgent Care of Mountain View

Urgent Care of Mountain View, Hickory

Welcome to Urgent Care of Mountain View NOW OPEN Come visit us at our new location: 2330 Brookford BlvdHickory, NC 28602 Hours … See more

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Urgent Care of Mountain View Contact Details

  • 2872 S NC 127 Hwy, Hickory, NC 28602
  • 828-330-2103
  • Friday 9AM to 8:30PM
    Saturday 9AM to 8:30PM
    Sunday 10AM to 5:30PM
    Monday 9AM to 8:30PM
    Tuesday 9AM to 8:30PM
    Wednesday 9AM to 8:30PM
    Thursday 9AM to 8:30PM
  • http://urgentcareofmountainview.com/
  • Facebook, Instagram

Urgent Care of Mountain View Reviews ( 110 )

  1. Before they changed receptionists this facility was amazing. However, being met with rude and unwelcoming receptionists makes the visits awful. If you’re going to greet those with an attitude please don’t be surprised to be met with an …

  2. I’m actually curious how these guys even have these jobs! I have been there about 4 times not once have they ever even evaluated me right. DONT WASTE YOURE TIME OR MONEY. You’re better off using google doing home remedies then going here.

  3. Excuses about 1st day using a new system. They “forgot to put a few of us on the list” so we waiting 2hrs to finally get seen.

  4. I told them I was allergic to a certain medication and was percribed it anyway and didn’t realize it until after hours. Now I have to wait until tomorrow to get the medication I need. On another note, the staff was friendly

  5. Secretary working got into a very vulgar phone conversation on her cellphone while I was in the waiting room. She was cussing like a sailor and I had my seven year old child there. I really do not appreciate it. 1/10

  6. The staff was great and very friendly but I get a bill in the mail so I call them they said i need to call the insurance comany wich isn’t my job but they tell me that the insurance was saying I was in active so I call the insurance they …

  7. I have been to both locations, Mountain View and Taylorsville and they’re both fantastic! They care about their patients and it shows!! I would highly recommend them! They’re great with children as well!!

  8. No MD in building.Staff lacks confidence in their skills.Poor assessment of health issues.You will see a PA or NP.Again,there is NOT an MD,doctor,in the building.You will receive substandard care.DON’T waste money at mountain view urgent care.

  9. A kind, listening person, who helped tremendously. It wasn’t a long wait to be seen and he knew what to do. Reasonable in the cost. Plenty of room to park.

  10. We were passing through the area and my daughter hurt her arm. Went in and they did an x-ray. Very professional and thorough. My daughter asked if we could go there all the time.

  11. People are better off at er,they have no care or sympathy for children with high fevers,hostile and rude staff,the owner insulted my wife and I and our sick 4 year old son with a temp of 103.5,after his medicine his mom and I gave him wore …

  12. I need to apologize and let everyone know that I was mad a the wrong person the nurse practitioner at mt view urgent care is very kind and caring she does a wonderful job caring for her patients.

  13. OMG I’m literally the only patient in here and the doctor is just sitting back there talking to the nurses how UNPROFESSIONAL!! The urgent care in Newton is a whole hell of a lot better than this place. It like they don’t even know I am here!!!

  14. Staff was very courteous and helpful when my daughter was sick. Despite being quite busy, our wait time was very reasonable. Thank you for being so caring and efficient!

  15. I’m glad Rick saw my daughter. He is a great PA. Staff was very pleasant too. Quick in & out. Only thing is, please get some lighting out front. It was hard to find you guys at nightwith no lit front entrance signs. I almost had a panic attack lol.

  16. I couldn’t post less than one star, they are without a doubt the dumbest bunch of not knowing what he’ll you are doing people ever! Twice now they have done my wife wrong, first by telling her she didn’t have kidney stones, the next day she …

  17. Came here after Granite Falls. will say it is less costly. There again all they gave me was steroids which did nothing. They stated they would make an app. with the Ortho-care. I waited a week and heard nothing from them. I called them and …

  18. Appointment is not necessary for Covid testing. Bring your insurance card, if you don’t have insurance it is 30$. We do not offer rapid testing at this time. It can take 4-7 days to get results back.

  19. Literally the best urgent care in the area. I was there maybe 15 minets. I was in and out quick. He staff and the doctor was awesome. If your looking for a quick place to go for minor issues, this is the place to go.

  20. A family member was taken here and after xray told he had a broken rib. Two days later with another doctor at another hospital it was confirmed he had 5 broken ribs and a punctured lung which then resulted in a 3 day hospital stay. The …

  21. The staff has always been very helpful and courteous. After several trips to this location that have seen me and the family for various reasons. No matter how busy they are you are always treated as a priority. I would highly recommend this place.

  22. I have been to this office numerous times. They are always very attentive and kind. They address all the issues and get me in and out fast! Best urgent care around!

  23. I give 1 star, only due to how wonderful the nurse was here. But the Dr. On the other hand, rushed in, didn’t even look at my 9 yr.old daughter, told us we have the flu, gave us a piece of paper with instructions on how to treat it, looked …

  24. All the staff here was absolutely amazing!!! They were incredibly kind and friendly! However, the receptionist at the front desk was beyond rude to everyone who went to the window.

  25. It was really bad. After sitting forever we learn someone had took us out of the system. Apparently no one knew how to use the system either which is not their fault they should have been trained. Then they did not call in meds till next …

  26. I recently visited this location 3 times in 1 month and the service was outstanding! Dr. Andy was the best and I really appreciate his knowledge and wisdom. Everyone is always so nice and friendly. My wait time was very short! Great Job!

  27. I would keep coming back because the people are extremely friendly and are very good listeners. Sometimes at other places you feel like the Dr is just tossing prescriptions at you–not here! They seem to really care and you need that when you are sick. Thanks to the staff!

  28. We were turned away at a Caldwell UNC Health urgent care because they were about to close. We needed my step son’s head wound glued to stop the bleeding. We walked in and everyone was so helpful and friendly. We were out in 40 minutes. The …

  29. Five stars for the PA-C who saw me, Brian Bechtol. He was very caring and even though I had strep he made me feel not gross when I certainly felt CRUMMY! He was quick but intently listened to everything I had to say. He asked me detailed …

  30. This is by far the Best Urgent Care in Hickory and surrounding area .I can’t say enough great things about the Awesome Staff here .From the the receptionist and The Best Nurse ever Misty and Dr.Tim is Awesome ..Misty treated me with …

  31. Brought our 5 month old son in for a fever. The PA, Rick Young, listened to his lungs and thought he heard mucous in his lungs. As our son has laryngomalacia, lung sounds can be tricky. He then said that he needed a covid, flu, rsv swabs, …

  32. We just moved to the Hickory are in February. My husband wasn’t feeling well so we went to Mountain View Urgent Care. They were amazing! Everyone was extremely polite and they treated us like they had always known us. They were eager to help my husband and offered great advice on how to get There!

  33. One of the best urgent cares in the area that I have been to. I have not had a bad experience here. Wait times can be a little long sometimes but it is the same if not worse everywhere else.

  34. Best urgent care experience ever. They were quick, and nice, and efficient. When you are feeling unwell, this is the place to go to be taken care of if your regular doctor is unavailable. …

  35. Do NOT waste your time, nor your money, visiting this place!
    **I have seen ONE competent and caring provider here – Brian Bechtol, who was fantastic. If Brian is not working, LEAVE IMMEDIATELY.** …

  36. We went and was here for 2 hours. My husband timed the doctor’s time with us, and he was only in with us for less than 3 minutes. A man came in after we had been there for about 45 minutes, and said he had been there earlier, and was able …

  37. Wait time was reasonable. Quick diagnosis by the Doctor. Not so good with customer service. Phone is busy most of the time. During my check up, I told the doctor that I’ll hold off with the antibiotics…and will call if I feel I need it. …

  38. The office staff was great the nurse as well. Can’t say the same about the doctor she looked in throats asked what wrong never checked my ears or listened to lungs. Told me what antibiotics she would order and send to pharmacy. Three hours later and no script at pharmacy yet ugh! Never again!!!!!!!!

  39. Everyone working there were genuinely nice people!
    I have extreme anxiety over visiting any Dr’s office, so I do not have a PCP. I was faced with an injury that needed medical care and I’m so glad I chose Urgent Care of Mountain View. I will definitely visit again!

  40. The doctor’s, nurses, and most of the staff here are amazing at the Mountain View location. I’ve only run into one person which was last week who didn’t seem to know what they were doing but I also believe that they were new to the …

  41. Nurses were nice but the doctor gave me a prescription before she examined me (which was extremely brief, and basically an afterthought). She literally walked into the exam room with prescription paperwork in her hand. When I questioned …

  42. Was not seen because the receptionist appeared annoyed and impatient with my husband, she asked if he had been seen there prior and when he took more than a moment to consider she gestured impatiently with her hand, then seemed short tempered. When he tried to make conversation, she was curt and rude.

  43. I always used this urgent care, and have always had good experiences until now, so I will rate a 3 instead of a 1. My son was tested for Covid last week, we still have no results, unable to reach anyone by phone, and we contacted the Newton …

  44. The staff at Mt. View Urgent Care are to be commended. After a recent visit, I was pleasantly surprised at the quality of the experience. From the Receptionist to the Dr., they all seem to understand the “urgency and stress” often …

  45. Awesome experience. Affordable, and all the staff was kind, friendly, and attentive. Very timely. If I ever need to go to an urgent care again I would definitely come here.

  46. Took my mother here because of an auto accident, can’t remember the names of the staff or physician but went on 6/15/19 and the physician was NOT Brian betchol. Everyone was friendly despite our late visit. We got in and out in about 1 …

  47. I have been here several times for myself and once with one of my children. They were very prompt every time and with accurate diagnosis and treatment. I would recommend the Mt View facility to anyone in need. To be so quick I would have …

  48. Have always had a great experience here with my toddler. They are always very nice and knowledgeable. The only reason I can’t give 5 stars is because I never see anyone washing their hands or using hand sanitizer and it is not provided in …

  49. My daughter was sick. I went online and scheduled an appointment before we went. Once we got there, they didn’t have her appointment and said there was a glitch in the computer. Even though I had my confirmation printed out they wouldn’t …

  50. (NEW LOCATION) Came in today thinking I had covid due to the symptoms I’m having. Was greeted by the very rude receptionist who seemed like she just wanted to continue her gossip with her coworker and checking me in was annoying to her. The …

  51. The Dr. prescribed my 3 year old antibiotics after a negative rapid strep test. The antibiotics were unnecessary and the lack of care at this place was disturbing. The lady at the front desk was rude to most of the patients checking In. The Dr. also didn’t offer to send off a strep test for more accurate results. We will not be back!

  52. This dam place is a joke. Twice now I’ve had to go to the Emergency room after going to this hippie clinic. So now I’m out of even more money. It turns out I do have covid. The so-called Dr give me some cough medicine. After I have suffered …

  53. Urgent care just recently moved to this brand new building. My husband brought me and we got there before they opened, as soon as they opened we went in and the place was filthy, it was such a turn off I wanted to leave and go somewhere …

  54. I took my daughter here a couple of weeks ago, they did a thorough exam, were very attentive to her needs, and even kept her calm when they had to do lab work. They did a great job, provided great care, and the charges were very reasonable, …

  55. Everyone from the people answering the phones to management are rude and disrespectful. Our family will no longer use this facility for urgent care needs.

  56. Honestly just want to thank the entire staff at this facility. I’ve had extreme pain and been to this location several times over the past week for treatment and seen different receptionists as well as doctors and am beyond grateful for the …

  57. Horrible, I have been here with my daughter for two hours and have not seen a Dr. She has been skipped in line, and now all the receptionist are having Firehouse Subs, who knows what’s going on in back while my 9 yr old is out here crying …

  58. Waited 2 hrs due to high volume. Went in and tested for covid, strep,flu.
    Horrible cough ,sore throat,low grade fever, body aches.
    No lab wotk , no xrays and no offer of cough medicine. Just drinks liquids and just rest. Pa was in for maybe 5 minutes. 75.00 later and no help. Will not return.

  59. I got here at 945 and was told it would be an hour and a half wait. At 1230 I have still not been called back and have now watched two people who came in after me go back. I ask the receptionist after the first person and she said maybe …

  60. Amazing team of staff members. Everyone was so friendly and helpful. We were in and out in no time. I would recommend this urgent care over any of the rest, hands down the best. Also, it’s a brand new facility. Very nice inside and especially outside. Thank you guys.

  61. Don’t believe the wait time that they give you. My son arrived for severe poison ivy treatment and was told a 1- 1hour and fifteen minute wait time. Three hours later he’s brought back only to wait another hour. He asked several times …

  62. The nicest and most compassionate heroes ever. They listen and actually care. I ask a lot of questions and have anxiety, but she stayed calm and answered all of my questions. I really needed someone to just listen to me and care enough to explain everything and run tests. 10/10 would recommend.

  63. Thank you all so much! I came in yesterday, extremely sick, and Sara or Sarah, diagnosed me with a really bad flu. She and all the staff, were very kind, and sympathetic to my condition, and that meant a lot. Sara prescribed me two meds, …

  64. I’ve been here a few times in the last two months you know kids sharing nothing but there sicknesses and despite some long wait times which is not in there control they are amazing! They tell you upfront what the wait times will be they …

  65. Very nice facility and exceptionally helpful staff. Wait time was no longer than expected year-round yet alone during Covid/flu season. Was able to wait in my car until it was my turn which was more comfortable. I was concerned that they …

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