(Translated by Google) I’ve been bringing my kids here for years
This place is always very fast and very clean. The doctors prescribe the correct medications and the staff is very friendly. …
(Translated by Google) The wait was more than two hours and when they saw me the Dr. did not perform a physical exam, he did not tell me what he prescribed and they did not send the prescription to the pharmacy; I had to call 2 times. I …
(Translated by Google) Excellent service! Starting with the nurses who are at the reception, the doctor and the nurse who are very patient and attentive to my needs. They answered all my questions. Thanks a lot! I highly recommend Urgent …
IF I COULD RATE THIS COMPANY WITH NEGATIVE STARS I WOULD THIS PLACE HAS THE MOST UNPROFESSIONAL, RUDE MANAGER I HAVE EVER WORKED WITH. I WORKED AT THE PLANT CITY LOCATION. THE MANAGER SITS ON HER PHONE IN HER OFFICE AND GOSSIPS ABOUT …
Unnecessary wait times. Was the first one in the office when they opened. Actually, I think I beat the doctors and some staff. 45 mins later, I was still waiting to be seen!
Arrived at 844pm, sick child, they said we are closing and would not see her. I just got off work and brought her straight to this place, beyond upset. They should change their open hours.
This place is a joke…..took my 1 year old daughter here the guy doctor was so unprofessional he didn’t even check my daughter out said she had a sinus infection and a rash. Didn’t ask any questions or anything. Horrible abstlt horrible
Do not go here,go to vet clinic down the road,all staff from from desk clerk to practitioner with a partial degree from Ball state online,,bills your insurance AND charges you thw same price as a non insurance customer,facility is nasty out for every dollar they can milk you out of AND attitude,,remember you are the one sick
This location is usually not as busy during the summer. It’s sometimes a pain to schedule with my family doctor so I come here when I want to be in and out. They have rotating doctors– I like Dr. K.
My son was sick and he wasn’t even 2 months old yet. The doctor told us to give him water without even checking anything. Water for a newborn child is toxic. Thank God we didn’t listen to the doctor.
One day they are great and helpful. The next time you go it takes mountains to get them to help you. One day they are flexible and nice the next time they are black and white. Never smile. Awful customer service
I don’t like it because they took me 1 hours to go to the room and in the room we wait for 1 hour and she took us in 2 minutes Horrible place I ever wait it was a waist of time I’m never going there again
It took them 40 minutes to look for an X-ray I had taken a month ago here. It doesn’t seem they were looking for it at all until I reminded them again where my X-ray were. It seems they have files mixed up which is very unprofessional. I could see there were at least 2 people doing nothing during that time. Thank you
Great service from the Doctors and nurse practitioners have taken very good care of me I have always been treated well and I’ve never had to wait for a long time.
I’ve been to this clinics 4 times. This time I saw Ms. Hellen Tappa who said herself to be a physician, which is not true. I found out she was not telling me truth about her status thanks to Dennis, a nice pharmacy tech at the walgreen on …
In and out of there in less than 30 minutes. I don’t have insurance and the doctor made sure to prescribe me a prescription that would be very cheap or free and work. Everyone was very kind as well.
Rudest nurses I have ever came across, do not go. They will speak badly about you when you leave the room. Nurses act like they are still in high school, they need to grow up.
Wonderful staff and facility, were able to get me in and out with fast service. Thank you, I appreciate all of your hard work, especially during this pandemic.
This place is awesome went there for physical test and I was greeted by jazzy her professionalism is through the roof thank you 🙏 we need more people like her …
I was suffering from impacted ear wax for two days. I went to see this Urgent Care, I was seen in under 10 minutes and they handled my issue perfectly. Thanks.
Second visit to Urgent Care USA. I really thought it was going to bad today because of the wait but as soon as Dr. K came in; it was like I forgot about how long the wait was. Thank you again Dr. K
Dr. K IS AWESOME. I will admit the clinic is a little dingy but that aside, the service was fast and the doctor was very professional and detailed. And the staff is friendly.
Worst place ever. Was in and out in 20. Just a shove up my nose only to be misdiagnosed!! Staff looks good but they don’t ask much questions and with this Covid thing, it makes it an excuse for them to send you somewhere else. The doctor’s bedside manner…….NO!!! Horrible
The doctor didn’t bother to ask what pharmacy my medication needed to be sent to so it was sent to the wrong pharmacy after I asked several times if they knew what pharmacy it needed to be sent to now I’m dealing with calling every pharmacy in my area.
Very friendly , usually don’t have to wait long. I always take my kids here if I need help with something. Great place have been coming here for 3 years now.
This Urgent Care in Plant City always takes such good care of me and my family. I work long hours and they are always open when we need help with a sinus infection or even a “nurses elbow” THANKS AGAIN! I Love you guys!
Ive been about 3 or 4 dufferent times for my children and only a few times was tge wait about an hour. I went when my son was a few weeks old and was nursing and tgey accomadated me very well. The dr was really good showed concern and was very helpful
I have come here multiple times but yesterday will be the last. My wife waited for over two hours not to be seen. Will never come back, if you need to be seen try healthtap.com.
The doctor was quick to get my son out the door. Very poor. They act like they don’t even care about you when they are seeing you. It seems to me all they want is the money and could care less about how you feel.
This is the worse place to take anyone. They don’t even check you out. The staff is rude and they talk about each other to patients and other employees. They sit on their phones and don’t help do anything. Was miss diagnosed. Sad place to call an urgent care. DON’T GO NEAR THEIR IF YOU VALUE YOUR LIFE.
If I could, I would give it 0 starts. I waited for over 30 min for a rapid test, I paid $50 dollars for the test (because that’s what they charge) not long after that I got billed an extra $100 which I was informed that I shouldn’t even have paid for that test. Honestly don’t even waste your time here.
Went there for something that I’ve experienced before. Soon as I mentioned a medicine that they gave me last time, immediately treated like I was there to score pills. Wasn’t even a narcotic or anything. They prescribed me a med that didn’t work. 129 plus 50 for script down the drain. Won’t go back there
It was a pleasant experience me and my wife were attended by Yesenia and were able to get the information needed she was a great help and was very nice and Respectful to the both of us on our visit.
The doctor prescribed a medicine that made me break out in a rash and I asked if she can prescribe something else I was told that I would have to come in and pay for another visit. They are crooks I will never go to or refer anyone to this practice again. And if I see doctor Salvato in town I will definitely give him a earful.
Personnel at this clinic are very rude! I was told my insurance had lapsed which was absolutely incorrect. I went down the road to Now Care Clinic and they were fantastic! They lost my business with their rudeness and inaccuracy!
Went in with an Cyst on my tailbone and was writhing in pain from sitting on it. I had just gotten of work and walked in (I work I a warehouse) the receptionist gave me a dirty look and said “what are you here for” in a cocky additude.. I …
Helen Tepper does nothing, except give you attitude. She is very rude, and from my years as working in the medical field I’ve NEVER seen anyone act that way. My girlfriend has gone there multiple times and the ARNP Helen Tepper does nothing …
Walked in for a physical exam, went great with no hassle, 10/10 atmosphere and Yasenia I believe that is her name had politely answered my questions I had as I waited in the lobby
Gave you all a second chance and was disappointed for the second time. Doctor didn’t even make eye contact with me and acted as if he didn’t want to be there . I don’t understand how you can go to school and be a doctor but act like you hate your job . Nurses were kind and seemed more interested.
I received a bill and had a few questions about it. I called and spoke to the biller, Jasy. She was able to help me resolve them. She was very professional and patient with me.
Im just leaving..still in the parking lot. The staff was more interested in talking about how HOT some guy was in the waiting area, than in what i was saying..the girl at the counter literally shoved paperwork at me then turned around to …
Save yourself time and money! These people are rude and nasty, they will take your money, make you wait for almost 2 hours, take you back and see you then decide that they cant see you because they cant figure out the difference between …
My visit at my local urgent care was quick and painless. The staff was polite and patient, with my questions. I left feeling better than when I came in.
The staff is friendly and helped me right away. The doctor on the other hand was NOT helpful at all. Any other doctor would examine you with whatever they use for your symptoms this doctor did not. He literally just looked at me and …
Wonderful experience able to get my children in quickly and seen together when their pediatrician is booked solid. Thank you for a great experience when I was exhausted and stressed
I went in to het my arm xrayed, I hurt it & i was in a lot of pain. The sign in the office lists a lot of things that they see people for “injuries, back pain, etc.” When they called me up to the desk in the same room as the other patients …
I went to this office to get a physical for my son and it was quick and easy…and Jasy was very kind and helpful she’s the best we need more like her!!!
Took one of my guys to this urgent care, but before checking in I asked the lady in the front desk it they can request his medical record from a different medical office which is a 3 hour drive form plant city and she said yes. But at the …
We will not be back. I have used this clinic before and was happy. But not again. Doctor was dismissive and bordered on rude. Ordered meds that we didn’t discuss and that didn’t apply to symptoms. Called to talk to about it. Office staff has no clue.
Very friendly staff, Dr. Salvato is always nice and polite. Short wait times, problem solved in one visit and we were in and out in less than 20 min. Compared to the 1-2 hour waits at other clinics.
Took my wife there today. The girl at the front desk has a poor attitude. My wife tells me the doctor was very unprofessional. We will never go there again. This is the second bad experience we have had there. Someone from outside needs to check this place out.
I have white spots on my tonsils, and when I swallow I have sharp pains along the walls of my throat. When the doctor saw me, he didn’t see anything wrong, and wasn’t going to even give me medication until I mentioned that I’m sneezing out …
I came to Urgent Care USA today due to a Work injury and Ms. Helen (Nurse Practitioner) was amazing. She has excellent bedside manner. The intake staff were friendly, Helpful and very thorough. This is definitely a Plant City Gem for sure.
Approximately. 2 years ago I was treated by 2 Staff Physicians, who were able to figure out the issue and took care of it. They were outstanding. The staff was polite, courteous and expedited the wait time. …
I was in and out pretty quickly, but the nurse practitioner I saw wasn’t really informative on what they thought was going on with me. I went in for loss of sense of taste, and runny nose that I had for nearly 2 weeks after mowing my lawn. …
Should have read reviews before going to Urgent Care USA. Along with other reviews this one will be negative also. At my husband’s visit he never saw a doctor. The nurse practioner was moving so fast there was no time for him or for her …
Please avoid this urgent care! When doc Helen came in the room for all of 2 minutes, I could tell she didn’t give a damn about my health! She was rude and didn’t provide any care! She told me if I don’t get better go to the ER! Not to …
Very unconcerned!! Had fever 102 that night told them that but because my fever was 99.9 refused to give me a test so I went over to the emergency room plant city hospital they gave me an IV because I was dehydrated and my test did come …
I love this place a lot when I was little I always came here to come visit the nurse or doctor. And this is a best place to come when you have something bad with you. I will always remember this place when I get older.
Would not recommend this place to anyone! This is the second time I have been in there and have been treated like dirt. I was in there for my son and when the doctor came in he did not even touch my son one time and just gave him …
I stoped by to get a covid-19 test , and was greeted by this lady by the of the name jazzy , and she was very Professional and nice , we definitely need more people like her in the medical field. #goodwork👍🏼 GIVE HER A RAISE ! …
Today I took my daughter to see Dr. K at Urgent Care USA in Plant City. Her primary was not available on short notice, and I remembered the number of times I saw Dr. K, I was very impressed with his thoroughness and knowledge. …
I was hesitant to write my review because my experience was subpar and my story long winded. But the more I thought about it I know if I had read the reviews that involved critical thinking and balanced details I probably never would have …
I am an established patient from this office’s main primary care across the street. When I can’t get to my PCP, I go to Urgent Care. The all know my ear infections and sinus infections. All are diligent, smiling, and professional. I …
My daughter was really sick and I decided to take her to urgent care. Amazing service the staff was extremely nice from when I walked through the door to discharge. Provider was great extremely nice, will definitely be coming back! Thank you!:)
Staff was good but my problem is the payment issue I ask how much everything cost and they told me the price but later down sometime in get a bill from them saying I owe them money. They need to be upfront with the correct cost not tell us …
Hey I visited this urgent care today to take my brother to get his sports physical. I didn’t have any issues. I recommend this place to anyone who needs a quick check up…
If II could give this place zero stars I would. I went there and gave them my insurance and they tried to charge me up front for copay and deductible. The insurance I have states in bright red letters DO NOT CHARGE COPAYS. I am very …
(friendly and kind )When I called to schedule an appointment this one lady name Jasy was a tremendous help/professional and very kind while scheduling my appointment. And she also answered al my billing questions.
Very unprofessional staff. Upon seeing doctor I was advised the ultra Violet tool needed to diagnose my problem was broken again and I would need to see my regular eye doctor. Copay was not refunded. Doctor told receptionist next time to check before hand.
The doctor incorrectly assumed that I was after pain medication even after repeatedly stating that I do not want any and I am not on any prescriptions currently. He gave only a cursory physical exam without listening to the problem. I …
Been here Multiple times with my children. Every experience have been pleasant and staff are Friendly. Daisy, Jessie, Michelle, Yesenia, Elida, Hilda, Ivan, Jasy
Walked in at 824pm after a long day at work. I brought my child here and when I walked in the receptionist told me I’m sorry but the doctor said he’s not seeing any more patients. (WHAT!!!!!) The rooms where full and they had two more …
Went there for An ear emergency. The staff never greeted me, I told them my ear pain situation and all she asked was if I had insurance when I clearly marked on my paper I did not. Payment was cheaper than I thought so that was nice…the …
Dr. Salvatore is a amazing Doctor. He has treated me and my kids. He was prompt to recognize what is weing and gave me medication right away. This clinic is a life saver, fast service with very reasonable prices.
I was in need of an apointment for a covid-19 test, because i had an a family emergency and had to travel as soon as possible. So the lady that help me out, Jasy; she was very understanding and Kind and look for the best day or apointmet that confort my needs so i can travel as soon as possible. Thanks so much Jasy, God bless u.
I took my son for ear infection left there contracting the Coronavirus, the place has poor ventilation system waiting room humid and hot don’t recommend anyone going there you might catch something worse than what you are going in there for!!!
I love this urgent care! The doctors and staff are wonderful and always make you feel better even though you are sick. They care and offer sound advice. I have used them since they opened and would not go anywhere else!
First let me start off with the the front desk personnel very friendly and very knowledgeable with all insurance questions…second the nurses are so caring and willing to listen to your concerns… Third the Dr.. Specifically Dr K., well …
I wish I could give ZERO stars. I took my fiance here on Tuesday evening after he had fallen and gotten a laceration on his eyebrow that wouldn’t stop bleeding. We walk in and the girl at the desk asks what we need. When I tell her we …
Horrible experience. The RN who was working the shift (Helen) literally took less then a minute to tell me I had an ear infection (Which I already knew). She told me to take Tylenol for pain to which I informed her I have been for these …
To my husband in for extreme shoulder pain. She asked why we came today he said his shoulder is hurting him very very bad. Told them it hurts to sit stand lay down ect. She asked did he do anything to hurt it and he said no I tore my …
Proper care wasn’t given to my son, my wife came here today just to wait hours and be rejected for help. This place needs to be evaluated and shut down ASAP. The place is filthy in the waiting area and everything looks old and outdated …
The doctor I saw today (Dr. K?) was really nice; very caring and concerned with my care. He even offered a sample of medication that would otherwise be costly. The office girls were nice but not very outgoing. The nurse who took me back …
I come the Urgent Care eveytime I’m not feeling well and need to see someone ASAP. The front desk workers have great manners, and have great tone while talking. Also the staff maintain a safe and clean environment for all people, the doctor …
They improved a lot! Me and my wife had to visit this office this year for different reasons (she had bug bite and I had ear wax buil up) and they handled us with perfect care. I was happy and I will use them as my urgent care if my primary doctor is unavailable.
My wife went in for service since her eyes were red, come to find out she had an infection. Who really knows where since the doctor took literally 1 min. to check her & never said where the infection was at. Here we are 5 days later & she …
Called for a rapid test and the nice lady stated they had appointments for the next day available. I told her I would call right back. I did and reached someone else and she said there is no appointments for tomorrow. She wasn’t paying any attention to me or what I was saying. She was talking to someone else saying to “sign here”.. RUDE
So thankful to have this Urgent Care in town. They are open until 9pm, so this is a great option for when things go wrong on the weekend or evenings and you don’t want to spend hours in the emergency room. …
Me and my fiancé went In the facility at 8:50 because he was having a severe allergic reaction and needed to be treated ASAP. However we were TURNED AWAY because they stopped taking patients at 9:00 EVEN THOUGH it was NOT even 9:00 yet and …
Tried this place a long time ago. They checked with my insurance company, said they took my ins. Only had to pay a 20.00 copay. Stayed on phone with ins. Co for a while. Paid the 20.00. About a month later received a bill in the mail for …
Went here after having been in the hospital 2 days prior and told to follow up with doc if I wasn’t better. Office was very quick to get your money and make you leave. I will admit I went in an hour before closing and asked if they were …
First time bringing my sister on my own. Everyone was very helpful and respectful. There was a wait but obviously since it is a walk-in. Very clean area. Have been using this place for years now, do recommend
They said for a rapid COVID test (PCR) it was $100. I didn’t pay for the more expensive option. When my daughters results were uploaded to the Florida health portal it said a PCR test was conducted so they are marking up prices to tell you …
Unprofessional medical clinic upon arrival turned away before closing time. Closes at 9pm and we were in lobby 830pm and there was another patient waiting. Receptionist stated only enough time to attend them.
This review is solely for Daisy!!! I called to get help with a prescription since the providers office wouldn’t help (too busy). Called the office three times to no avail. Called and spoke with Daisy twice in about ten minutes and within 30 …
If i could give a 0 star based off the experience i had , i would. I went in with cold-like symptoms , and was treated by the so called “doctor” Gerarda. She was extremely unprofessional and RUDE. She came into the room, and kept repeating …
Overall really great! It’s always my go to since it’s the closet to me, but everything is really good! Awesome employees and they’re actually very helpful, doctors are phenomenal!
I’m pretty sure the doctor I saw at this clinic emotionally checked out of his practice long before I walked in. I went in for symptoms of a sinus infection and muscle aches – keep in mind we’re still right in the middle of a pandemic. Was …
I’ve been to this clinic multiple time, front staff is always so welcoming and polite as well as the MA in the back. Very fast and efficient 10/10 recommend ❤️
I was there maybe 30 minutes due to a severe cough I get often. The doctor was very inattentive and rude. He saw me for maybe a minute, asked a total of two questions, and listened to my lungs for two breaths before being done. He didnt …
If I could I’d give no stars…. I have always gone to them when my doctor or kids doctor doesn’t have appointments. Well on Wednesday morning my mother my son and I need to be seen for a sore throat. My mother and I had a mask on but my …
Took my daughter to this walk in clinic… they gave her an antibiotic… which gave her diarrhea.. when I called the office to get another prescription, they said We would have to come back in (and pay another co-pay) …
My son went in and had a fever. He was turned away because of the fever and told the doctor wouldn’t want to see him. Why go to the doctor when you are sick?? I feel bad that I recommended the facility. He is now going to Brandon …
I use this clinic twice for me and my son. They were very attentive and compassionate. What was more impressive my primary doctor couldn’t see me for three days, here I was in and out in less than 45 minutes. The front end staff were also …
No Appt. Checked in (courteous staff) at 7:45pm and seen w/in 10 mins. Nurse CLARA was very polite and attentive. Dr. GIERADA assessed issue and diagnosed quickly. Made us feel Welcome and “truly” cared for. If patients are KIND, they get KIND treatment…that simple. I love going to this Urgent Care and highly recommend it!!
I hurt myself on Thanksgiving day and did not want to wait in the ER. So I found this place and what a gold mine. The staff is amazing and the Dr. was very friendly and concerned. This may become my place to go in the future if it’s not an emergency. THANKS GUYS YOU ROCK!!!
This was the craziest experience I’ve ever had with a walkin clinic. I went on a Sunday, noone was there. I did the rapid Covid test ($100) came back negative. So I asked to see the doctor anyway to see if maybe I had the flu…..I waited …
I’ve gone here for years and they’ve treated me through UTIs, strep, tonsillitis, all kinds of things. The front office is usually friendly and I’ve never had issues with the Hispanic doctor. The older white doctor has always been rude, …
Horrible. No clear explanation for medication usage. “Dr” acted as if I walked into her living room BOTHERING HER ON HER DAY OFF. SHE WAS IN THE ROOM LESS THAN 1 MINUTE. NOT ATTENTIVE, BARELY HEARD HER, DIDNT SEND OVER RX FOR ALL MEDS TO …
DO NOTTT !!! Do NOT! come here several people i personally know have come here for uti pain only to be told they “didnt find anything” . We have visited other clinics after only to find out that the infection has gotten worse!! They clearly hire just anyone . I paid 130$ to pee in a cup . If u want to die come here!
This place is always very quick and very clean. The doctors prescribe the correct medicines, and the staff is really nice. I have been bringing my kids and myself here for years.
This was the worst experience with a doctor’s office that i have ever had. First I signed into my virtual appointment five minutes early where I received notice that said my provider had been notified and would be on shortly an HOUR AND …
I took my daughter in for an allergic reaction. They sent her home with meds that did not solve the problem. They refused to give her a higher dosage and advised us to go to the emergency room. They got paid for nothing… Never again 😒 …
This is the worst walk in I’ve ever been too. We went just before they closed because my son had been stung by a wasp. We saw the so called doctor for maybe 1 min and she left. The nurse came in with some some medicine gave it to my son and …
This is our go to for care when our primary is closed. It is easy to get in and get out. I appreciate that Dr. Salvato doesn’t just write a prescription, he will explain thoroughly and give the best ways to treat.
I went in for a chronic dry cough. The staff was nice and sweet. When the doctor came in she was quick and I was told my meds would be ready in 1-2 hours at my pharmacy. It was professional and a good experience. 😌 …
I rarely leave a bad review, but I’ve had the worst experiences the past couple times I’ve had to visit. They’ve messed up my prescriptions by sending them to the wrong pharmacy, when I was extremely ill and in great pain, then closed and …
I took my daughter there yesterday when she hurt her ankle and I wanted to make sure it wasn’t broken. The wait was short, the staff was friendly and it was incredible convenient to get x-rays and peace of mind so quickly. The only reason I …
I went yesterday for an infected thumb that was swollen, red, and painful. I waited three hours and paid $75 which I can rationalize because I got a prescription and at least the doctor saw me. I got to cvs this morning which is over 15 …
Over the years that I lived here in Plant City, this facility had helped me a lot when I need to address a medical concern after the hours of the day in which my regular doctor is not available. I can just walk in during Urgent Care USA’s …
So thankful for the Entire staff at Urgent Care. After my mother’s flu diagnosis the staff informed me that the medication prescribed was in back order so many pharmacies around did not have the medication that I would have to call to see …
I came to this place 2 times and they don’t want to work or see patients. They don’t care about people, they are the worse medical staff. I have an injury in my foot and without asking or see my foot in the condition I have they said that …
Doctor never introduced himself and very dismissive. Seemed to just want us out the door. The medication prescribed was never explained. Never asked about pain level or comfort. Wait was long. Didnt even look at me.
Very helpful staff, wait time was quick, the doctor answered all my questions, all around very great place! I highly recommend it! The best clinic in plant city! I love this place! They also had a really good movie playing in the waiting …
I’ve been using this facility for years. I’ve taken my kids to other urgent care facilities but this one so far is the best we’ve visited. The staff members are nice, respectable, courteous, and are fluent in Spanish and English. The wait …
I was seen after an accident that left me with a ton of pain. The care and treatment was great. The physician was a wonderful lady who was willing to speak in plain terms. The issue I have is with their back office. I provided all of the …
There schedule says closes at 9pm but I’ll get there 8:43 and they are telling me they can not attend people after 8:30, I drove all the way from Lakeland to find out this. …
Wait is what you would expect for an Urgent care but, except the Doctor, every staff member I encountered from the front desk, the person that called us back, to the person conducting intake and assessment were rude, snarky, and miserable. …
The fact that this place can call itself urgent care is beyond me. After sitting in the lobby for over 2 hours I was brought back to a waiting room and immediately told that they don’t do any type of lab work and the only radiology the have is x-rays. Immediately left to find better care.
No hours on side of building or door. Or when you call. I have insurance that has no copay yet they asked me for a copay anyway. Either they pocket it or they don’t know Medicare Medicaid. And need training. Nothing Urgent about this place.
This should be ZERO STARS. The doctors name is DR SALVATO !!!!! We had to call the office to find out his name !
So today we took our son in because we had reasons to believe he had a staph …
My son and I went there today, and he had been sick for a couple days and myself just for a day, but the wait wasn’t long, the staff was nice, the doctor very nice, didn’t rush and had compassion! Love Dr. Salvato, wouldn’t take my kid to any other emergency or urgent care other than here if possible.
Fast, easy appointment. Nurses and doctor were great. They helped me find a 24 hour pharmacy that would have my sons prescription ready for pick up. I will definitely go back when we need urgent care.
I hurt my leg at noon on a Friday. The longer the afternoon went the harder it was to walk. Decided I didn’t want to wait the weekend or go to the emergency room. We call found out they do x-rays on site so we rushed right down. Went in …
(Translated by Google) Good service
(Original)
Buen servicio
(Translated by Google) It is a very friendly clinic.
(Original)
Es una clinica muy amable
(Translated by Google) I like they attend faster than other clinics
(Original) …
(Translated by Google) Bad employees give bad attention
(Original) …
(Translated by Google) I like this place, they serve you quickly, they are very friendly and the best is close to my house. …
(Translated by Google) Very friendly and serve very quickly
They don’t make you wait so long in the room …
(Translated by Google) Excellent place everyone is very friendly. They give you a very good medical service …
(Translated by Google) It is an excellent place very good attention and very efficient …
(Translated by Google) They did not want to attend to my husband and it was an emergency …
(Translated by Google) I’ve been bringing my kids here for years
This place is always very fast and very clean. The doctors prescribe the correct medications and the staff is very friendly. …
(Translated by Google) The wait was more than two hours and when they saw me the Dr. did not perform a physical exam, he did not tell me what he prescribed and they did not send the prescription to the pharmacy; I had to call 2 times. I …
(Translated by Google) Excellent service! Starting with the nurses who are at the reception, the doctor and the nurse who are very patient and attentive to my needs. They answered all my questions. Thanks a lot! I highly recommend Urgent …
(Translated by Google) Good service and the people who work there are very friendly and serve quickly …
Crowded, noisy, slow… had to get out and find other care options.
Horrible place!
Excellent service!!!
Good service
This place helped me
Great experience!
Fast and friendly!
The staff are the best
Convenient and friendly.
Very good service
Good friendly place
Worst service ever!!! Very unprofessional
Quick, efficient and thorough
Very nice staff
Friendly and knowledgeable staff
It is a really nice place
Very convenient and easy.
A good doctor place.
Fast . Friendly great care
It was fast and quick and honest
Rude people. Nasty building. I walked out! Don’t go here ever!!
I’m just going to rate this place for the giveaway
service was amazing ! everything was easy, quick & affordable
Great service. Nice people
Did a great job to diagnose me quickly.
Disgusting place and practices , not legitimate doctors !
Very friendly and efficient.
Always gotten great service here!
Awesome place, they took care of me when I was sick!
Quick easy service to everyone and know what they’re doing with experienced staff, amazing job
Awsome staff fast friendly
Nice and respectful people also fast service 👍 …
Thank you for your help and Patience
Elida Nolasco you are a great .
I come here for everything. Everyone is so nice
Best urgent care in town!
I didn’t have to wait long, the staff was very informative and sweet.
I called with a billing question and Jasy was very nice
Its 8:35 apparently urgent care is closed. Unwilling to accept more patients. Thanks
Nice and friendly staff, was seen quick and very professional
Amazing staff and great doctors, definitely recommend.
Dr Salvato is always helpful and caring. Would ever want another Dr there.
The visit was fast, didn’t take long at all love this
place
Dr. K is wonderful, always easy in and out! Highly recommend in Plant city.
The NP spent all of 10 seconds with me. She told me nothing about what I potentially had just sent me packing to pick up a prescription. USELESS!
was told 35 minutes was the wait time to wait over 2 hours to be seen
The whole team is fabulous, attentive and caring. The doctors are the best.
Been coming here for almost 10 years best service ever thankyou for everything
Took my boys here earlier today they were amazing thank you
IF I COULD RATE THIS COMPANY WITH NEGATIVE STARS I WOULD THIS PLACE HAS THE MOST UNPROFESSIONAL, RUDE MANAGER I HAVE EVER WORKED WITH. I WORKED AT THE PLANT CITY LOCATION. THE MANAGER SITS ON HER PHONE IN HER OFFICE AND GOSSIPS ABOUT …
Very respectful towards patients. Very clean.
Was told 30 minute wait when I arrived, but was over a 2 hour wait
Great and fast service with caring staff members!
Everyone was extremely nice and professional. Prices reasonable.
Doctor k is the best there the other doctors act like they want to get you in out don’t really act happy with their job .
We have been a few times. Its not fancy, but its fast and thorough and that is what matters most to me !
This is one of the best places in town. I’ve had great experiences here. Their service is fast and the staff are very helpful !
Really good clinic good doctors and take any people is new
Very friendly and organized staff. Always availability for walk in service.
Great service, awesome environment, & amazing management. I believe her name is Yesenia
Highly recommend!! Their service was amazing and Yesenia helped me out !
Unnecessary wait times. Was the first one in the office when they opened. Actually, I think I beat the doctors and some staff. 45 mins later, I was still waiting to be seen!
Arrived at 844pm, sick child, they said we are closing and would not see her. I just got off work and brought her straight to this place, beyond upset. They should change their open hours.
I love this place! Staff always professional and friendly. Always in and out. Highly recommended!!!
This place is a joke…..took my 1 year old daughter here the guy doctor was so unprofessional he didn’t even check my daughter out said she had a sinus infection and a rash. Didn’t ask any questions or anything. Horrible abstlt horrible
I been coming to the plant city location for years they give good and quick service.
Best place to visit when something is wrong.service is great,doctor’s are great and very helpful!!
It was crowded but social distancing was in effect. When i can’t get the boys in to see their pedestrian, this is the best place to take them.
Do not go here,go to vet clinic down the road,all staff from from desk clerk to practitioner with a partial degree from Ball state online,,bills your insurance AND charges you thw same price as a non insurance customer,facility is nasty out for every dollar they can milk you out of AND attitude,,remember you are the one sick
This location is usually not as busy during the summer. It’s sometimes a pain to schedule with my family doctor so I come here when I want to be in and out. They have rotating doctors– I like Dr. K.
Got my tb test done here for work.. hopfully everuthing will come in good 🙂
I called to make an appointment for a Covid test and Jasy was very helpful and got me in quickly!!
I usually dont write a review ,but the staff were amazing and fast ! highly recommend to come here
Everyone was very nice and caring I had to go there cause i had a bed frame fall on my foot at work they was great on taking good care of me
Very friendly staff, have gone there a few times and nurse elida is very helpful.
Excellent care from providers. Also no long wait times. Would recommend.
I have been coming here for a while now, registration is fast and visit always goes smoothly.
Very nice and clean. Front desk representatives are very nice, patient and professional specially Jasy. Thank you
Clean, Very nice employee’s! Doctors are good as well….Got a problem? Come Here!
My son was sick and he wasn’t even 2 months old yet. The doctor told us to give him water without even checking anything. Water for a newborn child is toxic. Thank God we didn’t listen to the doctor.
They always get the job done right and the nurse practitioner is amazing!!
One day they are great and helpful. The next time you go it takes mountains to get them to help you. One day they are flexible and nice the next time they are black and white. Never smile. Awful customer service
I don’t like it because they took me 1 hours to go to the room and in the room we wait for 1 hour and she took us in 2 minutes Horrible place I ever wait it was a waist of time I’m never going there again
It took them 40 minutes to look for an X-ray I had taken a month ago here. It doesn’t seem they were looking for it at all until I reminded them again where my X-ray were. It seems they have files mixed up which is very unprofessional. I could see there were at least 2 people doing nothing during that time. Thank you
Clara was amazing and very friendly!! They helped my father in law with care!!!
This place is so good they give their patients Respect and they are very kind to them
Great service from the Doctors and nurse practitioners have taken very good care of me I have always been treated well and I’ve never had to wait for a long time.
I had a great experience here! All of the staff was really friendly and they saw me very quickly. The facility is nice too.
Great place for all your non critical emergency needs without having to go to a hospital ER. The staff is kind and caring and the doctors are great.
I’ve been to this clinics 4 times. This time I saw Ms. Hellen Tappa who said herself to be a physician, which is not true. I found out she was not telling me truth about her status thanks to Dennis, a nice pharmacy tech at the walgreen on …
In and out of there in less than 30 minutes. I don’t have insurance and the doctor made sure to prescribe me a prescription that would be very cheap or free and work. Everyone was very kind as well.
Rudest nurses I have ever came across, do not go. They will speak badly about you when you leave the room. Nurses act like they are still in high school, they need to grow up.
Excellent care. The Dr. Was the nicest man. Great great care. I definitely recommend coming here. Staff was very friendly.
They are super fast … I took in 5 kids and they were fast and friendly getting us seen … Definitely Recommend
Wonderful staff and facility, were able to get me in and out with fast service. Thank you, I appreciate all of your hard work, especially during this pandemic.
This place is awesome went there for physical test and I was greeted by jazzy her professionalism is through the roof thank you 🙏 we need more people like her …
I loving coming here to get my flu and tb shot! The staff is very friendly and efficient, and no one takes care of you as fast as them!
Such a great place with Dr. Gerarda and the staff. The best provider I have ever had❤️
Best most down to earth Real doctor I’ve experienced during the pandemic! Upfront, honest, and fast friendly service
I was suffering from impacted ear wax for two days. I went to see this Urgent Care, I was seen in under 10 minutes and they handled my issue perfectly. Thanks.
Wonderful staff, prompt service and compassionate care. They make you feel comfortable and welcome from the moment you step into their office.
Second visit to Urgent Care USA. I really thought it was going to bad today because of the wait but as soon as Dr. K came in; it was like I forgot about how long the wait was. Thank you again Dr. K
Congrats to Yesenia, The manger who runs this clinic. I was very well attended today ! Good service.
Dr. K IS AWESOME. I will admit the clinic is a little dingy but that aside, the service was fast and the doctor was very professional and detailed. And the staff is friendly.
Worst place ever. Was in and out in 20. Just a shove up my nose only to be misdiagnosed!! Staff looks good but they don’t ask much questions and with this Covid thing, it makes it an excuse for them to send you somewhere else. The doctor’s bedside manner…….NO!!! Horrible
The doctor didn’t bother to ask what pharmacy my medication needed to be sent to so it was sent to the wrong pharmacy after I asked several times if they knew what pharmacy it needed to be sent to now I’m dealing with calling every pharmacy in my area.
Very friendly , usually don’t have to wait long. I always take my kids here if I need help with something. Great place have been coming here for 3 years now.
Have been here a couple of times and they have one of the best staff. Nurse elida knows what she is doing and is very helpful.
This Urgent Care in Plant City always takes such good care of me and my family. I work long hours and they are always open when we need help with a sinus infection or even a “nurses elbow” THANKS AGAIN! I Love you guys!
Ive been about 3 or 4 dufferent times for my children and only a few times was tge wait about an hour. I went when my son was a few weeks old and was nursing and tgey accomadated me very well. The dr was really good showed concern and was very helpful
I have come here multiple times but yesterday will be the last. My wife waited for over two hours not to be seen. Will never come back, if you need to be seen try healthtap.com.
The doctor was quick to get my son out the door. Very poor. They act like they don’t even care about you when they are seeing you. It seems to me all they want is the money and could care less about how you feel.
This is the worse place to take anyone. They don’t even check you out. The staff is rude and they talk about each other to patients and other employees. They sit on their phones and don’t help do anything. Was miss diagnosed. Sad place to call an urgent care. DON’T GO NEAR THEIR IF YOU VALUE YOUR LIFE.
Staff is nice and pleasant. Service is fast. Dr. Salvato and staff are amazing !!
If I could, I would give it 0 starts. I waited for over 30 min for a rapid test, I paid $50 dollars for the test (because that’s what they charge) not long after that I got billed an extra $100 which I was informed that I shouldn’t even have paid for that test. Honestly don’t even waste your time here.
Went there for something that I’ve experienced before. Soon as I mentioned a medicine that they gave me last time, immediately treated like I was there to score pills. Wasn’t even a narcotic or anything. They prescribed me a med that didn’t work. 129 plus 50 for script down the drain. Won’t go back there
The staff is super nice and fastest. And the doctors too. I love come here. And receive the atention I need
We’ve used this urgent care for years. I’m always in and out pretty quickly and everyone is always very friendly!
It was a pleasant experience me and my wife were attended by Yesenia and were able to get the information needed she was a great help and was very nice and Respectful to the both of us on our visit.
Went here with water in the elbow… Jassy made sure I was comfortable and well informed before and after getting it drained. Would recommend!
The doctor prescribed a medicine that made me break out in a rash and I asked if she can prescribe something else I was told that I would have to come in and pay for another visit. They are crooks I will never go to or refer anyone to this practice again. And if I see doctor Salvato in town I will definitely give him a earful.
Personnel at this clinic are very rude! I was told my insurance had lapsed which was absolutely incorrect. I went down the road to Now Care Clinic and they were fantastic! They lost my business with their rudeness and inaccuracy!
Fast service nice nurse
Went in with an Cyst on my tailbone and was writhing in pain from sitting on it. I had just gotten of work and walked in (I work I a warehouse) the receptionist gave me a dirty look and said “what are you here for” in a cocky additude.. I …
Helen Tepper does nothing, except give you attitude. She is very rude, and from my years as working in the medical field I’ve NEVER seen anyone act that way. My girlfriend has gone there multiple times and the ARNP Helen Tepper does nothing …
Walked in for a physical exam, went great with no hassle, 10/10 atmosphere and Yasenia I believe that is her name had politely answered my questions I had as I waited in the lobby
Gave you all a second chance and was disappointed for the second time. Doctor didn’t even make eye contact with me and acted as if he didn’t want to be there . I don’t understand how you can go to school and be a doctor but act like you hate your job . Nurses were kind and seemed more interested.
I received a bill and had a few questions about it. I called and spoke to the biller, Jasy. She was able to help me resolve them. She was very professional and patient with me.
Im just leaving..still in the parking lot. The staff was more interested in talking about how HOT some guy was in the waiting area, than in what i was saying..the girl at the counter literally shoved paperwork at me then turned around to …
Save yourself time and money! These people are rude and nasty, they will take your money, make you wait for almost 2 hours, take you back and see you then decide that they cant see you because they cant figure out the difference between …
My visit at my local urgent care was quick and painless. The staff was polite and patient, with my questions. I left feeling better than when I came in.
The staff is friendly and helped me right away. The doctor on the other hand was NOT helpful at all. Any other doctor would examine you with whatever they use for your symptoms this doctor did not. He literally just looked at me and …
Wonderful experience able to get my children in quickly and seen together when their pediatrician is booked solid. Thank you for a great experience when I was exhausted and stressed
I went in to het my arm xrayed, I hurt it & i was in a lot of pain. The sign in the office lists a lot of things that they see people for “injuries, back pain, etc.” When they called me up to the desk in the same room as the other patients …
I went to this office to get a physical for my son and it was quick and easy…and Jasy was very kind and helpful she’s the best we need more like her!!!
Took one of my guys to this urgent care, but before checking in I asked the lady in the front desk it they can request his medical record from a different medical office which is a 3 hour drive form plant city and she said yes. But at the …
We will not be back. I have used this clinic before and was happy. But not again. Doctor was dismissive and bordered on rude. Ordered meds that we didn’t discuss and that didn’t apply to symptoms. Called to talk to about it. Office staff has no clue.
Very friendly staff, Dr. Salvato is always nice and polite. Short wait times, problem solved in one visit and we were in and out in less than 20 min. Compared to the 1-2 hour waits at other clinics.
Took my wife there today. The girl at the front desk has a poor attitude. My wife tells me the doctor was very unprofessional. We will never go there again. This is the second bad experience we have had there. Someone from outside needs to check this place out.
I have white spots on my tonsils, and when I swallow I have sharp pains along the walls of my throat. When the doctor saw me, he didn’t see anything wrong, and wasn’t going to even give me medication until I mentioned that I’m sneezing out …
I came to Urgent Care USA today due to a Work injury and Ms. Helen (Nurse Practitioner) was amazing. She has excellent bedside manner. The intake staff were friendly, Helpful and very thorough. This is definitely a Plant City Gem for sure.
Approximately. 2 years ago I was treated by 2 Staff Physicians, who were able to figure out the issue and took care of it. They were outstanding. The staff was polite, courteous and expedited the wait time. …
I will not recommend to go there they take forever ever👎💯 …
I was in and out pretty quickly, but the nurse practitioner I saw wasn’t really informative on what they thought was going on with me. I went in for loss of sense of taste, and runny nose that I had for nearly 2 weeks after mowing my lawn. …
Should have read reviews before going to Urgent Care USA. Along with other reviews this one will be negative also. At my husband’s visit he never saw a doctor. The nurse practioner was moving so fast there was no time for him or for her …
Please avoid this urgent care! When doc Helen came in the room for all of 2 minutes, I could tell she didn’t give a damn about my health! She was rude and didn’t provide any care! She told me if I don’t get better go to the ER! Not to …
Very unconcerned!! Had fever 102 that night told them that but because my fever was 99.9 refused to give me a test so I went over to the emergency room plant city hospital they gave me an IV because I was dehydrated and my test did come …
Called at 8. They told me to be there by 830 to be seen. I arrived at 817 and they told me the dr wasn’t seeing anymore patients tonight.
I love this place a lot when I was little I always came here to come visit the nurse or doctor. And this is a best place to come when you have something bad with you. I will always remember this place when I get older.
Would not recommend this place to anyone! This is the second time I have been in there and have been treated like dirt. I was in there for my son and when the doctor came in he did not even touch my son one time and just gave him …
I stoped by to get a covid-19 test , and was greeted by this lady by the of the name jazzy , and she was very Professional and nice , we definitely need more people like her in the medical field. #goodwork👍🏼 GIVE HER A RAISE ! …
Today I took my daughter to see Dr. K at Urgent Care USA in Plant City. Her primary was not available on short notice, and I remembered the number of times I saw Dr. K, I was very impressed with his thoroughness and knowledge. …
I was hesitant to write my review because my experience was subpar and my story long winded. But the more I thought about it I know if I had read the reviews that involved critical thinking and balanced details I probably never would have …
I am an established patient from this office’s main primary care across the street. When I can’t get to my PCP, I go to Urgent Care. The all know my ear infections and sinus infections. All are diligent, smiling, and professional. I …
My daughter was really sick and I decided to take her to urgent care. Amazing service the staff was extremely nice from when I walked through the door to discharge. Provider was great extremely nice, will definitely be coming back! Thank you!:)
Staff was good but my problem is the payment issue I ask how much everything cost and they told me the price but later down sometime in get a bill from them saying I owe them money. They need to be upfront with the correct cost not tell us …
Hey I visited this urgent care today to take my brother to get his sports physical. I didn’t have any issues. I recommend this place to anyone who needs a quick check up…
If II could give this place zero stars I would. I went there and gave them my insurance and they tried to charge me up front for copay and deductible. The insurance I have states in bright red letters DO NOT CHARGE COPAYS. I am very …
(friendly and kind )When I called to schedule an appointment this one lady name Jasy was a tremendous help/professional and very kind while scheduling my appointment. And she also answered al my billing questions.
Very unprofessional staff. Upon seeing doctor I was advised the ultra Violet tool needed to diagnose my problem was broken again and I would need to see my regular eye doctor. Copay was not refunded. Doctor told receptionist next time to check before hand.
The doctor incorrectly assumed that I was after pain medication even after repeatedly stating that I do not want any and I am not on any prescriptions currently. He gave only a cursory physical exam without listening to the problem. I …
Been here Multiple times with my children. Every experience have been pleasant and staff are Friendly. Daisy, Jessie, Michelle, Yesenia, Elida, Hilda, Ivan, Jasy
Walked in at 824pm after a long day at work. I brought my child here and when I walked in the receptionist told me I’m sorry but the doctor said he’s not seeing any more patients. (WHAT!!!!!) The rooms where full and they had two more …
Michelle, Brenda, Yesenia, Daisy, Elida, Jessie and Jasy have been helpful every time I go into the Urgent Care.
Went there for An ear emergency. The staff never greeted me, I told them my ear pain situation and all she asked was if I had insurance when I clearly marked on my paper I did not. Payment was cheaper than I thought so that was nice…the …
Dr. Salvatore is a amazing Doctor. He has treated me and my kids. He was prompt to recognize what is weing and gave me medication right away. This clinic is a life saver, fast service with very reasonable prices.
I was in need of an apointment for a covid-19 test, because i had an a family emergency and had to travel as soon as possible. So the lady that help me out, Jasy; she was very understanding and Kind and look for the best day or apointmet that confort my needs so i can travel as soon as possible. Thanks so much Jasy, God bless u.
I took my son for ear infection left there contracting the Coronavirus, the place has poor ventilation system waiting room humid and hot don’t recommend anyone going there you might catch something worse than what you are going in there for!!!
I love this urgent care! The doctors and staff are wonderful and always make you feel better even though you are sick. They care and offer sound advice. I have used them since they opened and would not go anywhere else!
First let me start off with the the front desk personnel very friendly and very knowledgeable with all insurance questions…second the nurses are so caring and willing to listen to your concerns… Third the Dr.. Specifically Dr K., well …
I wish I could give ZERO stars. I took my fiance here on Tuesday evening after he had fallen and gotten a laceration on his eyebrow that wouldn’t stop bleeding. We walk in and the girl at the desk asks what we need. When I tell her we …
Horrible experience. The RN who was working the shift (Helen) literally took less then a minute to tell me I had an ear infection (Which I already knew). She told me to take Tylenol for pain to which I informed her I have been for these …
To my husband in for extreme shoulder pain. She asked why we came today he said his shoulder is hurting him very very bad. Told them it hurts to sit stand lay down ect. She asked did he do anything to hurt it and he said no I tore my …
Proper care wasn’t given to my son, my wife came here today just to wait hours and be rejected for help. This place needs to be evaluated and shut down ASAP. The place is filthy in the waiting area and everything looks old and outdated …
The doctor I saw today (Dr. K?) was really nice; very caring and concerned with my care. He even offered a sample of medication that would otherwise be costly. The office girls were nice but not very outgoing. The nurse who took me back …
I come the Urgent Care eveytime I’m not feeling well and need to see someone ASAP. The front desk workers have great manners, and have great tone while talking. Also the staff maintain a safe and clean environment for all people, the doctor …
They improved a lot! Me and my wife had to visit this office this year for different reasons (she had bug bite and I had ear wax buil up) and they handled us with perfect care. I was happy and I will use them as my urgent care if my primary doctor is unavailable.
My wife went in for service since her eyes were red, come to find out she had an infection. Who really knows where since the doctor took literally 1 min. to check her & never said where the infection was at. Here we are 5 days later & she …
Called for a rapid test and the nice lady stated they had appointments for the next day available. I told her I would call right back. I did and reached someone else and she said there is no appointments for tomorrow. She wasn’t paying any attention to me or what I was saying. She was talking to someone else saying to “sign here”.. RUDE
So thankful to have this Urgent Care in town. They are open until 9pm, so this is a great option for when things go wrong on the weekend or evenings and you don’t want to spend hours in the emergency room. …
Me and my fiancé went In the facility at 8:50 because he was having a severe allergic reaction and needed to be treated ASAP. However we were TURNED AWAY because they stopped taking patients at 9:00 EVEN THOUGH it was NOT even 9:00 yet and …
Tried this place a long time ago. They checked with my insurance company, said they took my ins. Only had to pay a 20.00 copay. Stayed on phone with ins. Co for a while. Paid the 20.00. About a month later received a bill in the mail for …
Went here after having been in the hospital 2 days prior and told to follow up with doc if I wasn’t better. Office was very quick to get your money and make you leave. I will admit I went in an hour before closing and asked if they were …
First time bringing my sister on my own. Everyone was very helpful and respectful. There was a wait but obviously since it is a walk-in. Very clean area. Have been using this place for years now, do recommend
They said for a rapid COVID test (PCR) it was $100. I didn’t pay for the more expensive option. When my daughters results were uploaded to the Florida health portal it said a PCR test was conducted so they are marking up prices to tell you …
Unprofessional medical clinic upon arrival turned away before closing time. Closes at 9pm and we were in lobby 830pm and there was another patient waiting. Receptionist stated only enough time to attend them.
This review is solely for Daisy!!! I called to get help with a prescription since the providers office wouldn’t help (too busy). Called the office three times to no avail. Called and spoke with Daisy twice in about ten minutes and within 30 …
If i could give a 0 star based off the experience i had , i would. I went in with cold-like symptoms , and was treated by the so called “doctor” Gerarda. She was extremely unprofessional and RUDE. She came into the room, and kept repeating …
Overall really great! It’s always my go to since it’s the closet to me, but everything is really good! Awesome employees and they’re actually very helpful, doctors are phenomenal!
I’m pretty sure the doctor I saw at this clinic emotionally checked out of his practice long before I walked in. I went in for symptoms of a sinus infection and muscle aches – keep in mind we’re still right in the middle of a pandemic. Was …
I’ve been to this clinic multiple time, front staff is always so welcoming and polite as well as the MA in the back. Very fast and efficient 10/10 recommend ❤️
I was there maybe 30 minutes due to a severe cough I get often. The doctor was very inattentive and rude. He saw me for maybe a minute, asked a total of two questions, and listened to my lungs for two breaths before being done. He didnt …
They couldnt CARE less. Literally.
GO ELSEWHERE IF YOU NEED ACTUAL CARE. …
If I could I’d give no stars…. I have always gone to them when my doctor or kids doctor doesn’t have appointments. Well on Wednesday morning my mother my son and I need to be seen for a sore throat. My mother and I had a mask on but my …
Took my daughter to this walk in clinic… they gave her an antibiotic… which gave her diarrhea.. when I called the office to get another prescription, they said We would have to come back in (and pay another co-pay) …
My son went in and had a fever. He was turned away because of the fever and told the doctor wouldn’t want to see him. Why go to the doctor when you are sick?? I feel bad that I recommended the facility. He is now going to Brandon …
I use this clinic twice for me and my son. They were very attentive and compassionate. What was more impressive my primary doctor couldn’t see me for three days, here I was in and out in less than 45 minutes. The front end staff were also …
No Appt. Checked in (courteous staff) at 7:45pm and seen w/in 10 mins. Nurse CLARA was very polite and attentive. Dr. GIERADA assessed issue and diagnosed quickly. Made us feel Welcome and “truly” cared for. If patients are KIND, they get KIND treatment…that simple. I love going to this Urgent Care and highly recommend it!!
I hurt myself on Thanksgiving day and did not want to wait in the ER. So I found this place and what a gold mine. The staff is amazing and the Dr. was very friendly and concerned. This may become my place to go in the future if it’s not an emergency. THANKS GUYS YOU ROCK!!!
This was the craziest experience I’ve ever had with a walkin clinic. I went on a Sunday, noone was there. I did the rapid Covid test ($100) came back negative. So I asked to see the doctor anyway to see if maybe I had the flu…..I waited …
I’ve gone here for years and they’ve treated me through UTIs, strep, tonsillitis, all kinds of things. The front office is usually friendly and I’ve never had issues with the Hispanic doctor. The older white doctor has always been rude, …
Horrible. No clear explanation for medication usage. “Dr” acted as if I walked into her living room BOTHERING HER ON HER DAY OFF. SHE WAS IN THE ROOM LESS THAN 1 MINUTE. NOT ATTENTIVE, BARELY HEARD HER, DIDNT SEND OVER RX FOR ALL MEDS TO …
DO NOTTT !!! Do NOT! come here several people i personally know have come here for uti pain only to be told they “didnt find anything” . We have visited other clinics after only to find out that the infection has gotten worse!! They clearly hire just anyone . I paid 130$ to pee in a cup . If u want to die come here!
This place is always very quick and very clean. The doctors prescribe the correct medicines, and the staff is really nice. I have been bringing my kids and myself here for years.
This was the worst experience with a doctor’s office that i have ever had. First I signed into my virtual appointment five minutes early where I received notice that said my provider had been notified and would be on shortly an HOUR AND …
I took my daughter in for an allergic reaction. They sent her home with meds that did not solve the problem. They refused to give her a higher dosage and advised us to go to the emergency room. They got paid for nothing… Never again 😒 …
This is the worst walk in I’ve ever been too. We went just before they closed because my son had been stung by a wasp. We saw the so called doctor for maybe 1 min and she left. The nurse came in with some some medicine gave it to my son and …
This is our go to for care when our primary is closed. It is easy to get in and get out. I appreciate that Dr. Salvato doesn’t just write a prescription, he will explain thoroughly and give the best ways to treat.
I went in for a chronic dry cough. The staff was nice and sweet. When the doctor came in she was quick and I was told my meds would be ready in 1-2 hours at my pharmacy. It was professional and a good experience. 😌 …
I rarely leave a bad review, but I’ve had the worst experiences the past couple times I’ve had to visit. They’ve messed up my prescriptions by sending them to the wrong pharmacy, when I was extremely ill and in great pain, then closed and …
I took my daughter there yesterday when she hurt her ankle and I wanted to make sure it wasn’t broken. The wait was short, the staff was friendly and it was incredible convenient to get x-rays and peace of mind so quickly. The only reason I …
I went yesterday for an infected thumb that was swollen, red, and painful. I waited three hours and paid $75 which I can rationalize because I got a prescription and at least the doctor saw me. I got to cvs this morning which is over 15 …
Over the years that I lived here in Plant City, this facility had helped me a lot when I need to address a medical concern after the hours of the day in which my regular doctor is not available. I can just walk in during Urgent Care USA’s …
So thankful for the Entire staff at Urgent Care. After my mother’s flu diagnosis the staff informed me that the medication prescribed was in back order so many pharmacies around did not have the medication that I would have to call to see …
I came to this place 2 times and they don’t want to work or see patients. They don’t care about people, they are the worse medical staff. I have an injury in my foot and without asking or see my foot in the condition I have they said that …
Doctor never introduced himself and very dismissive. Seemed to just want us out the door. The medication prescribed was never explained. Never asked about pain level or comfort. Wait was long. Didnt even look at me.
Very helpful staff, wait time was quick, the doctor answered all my questions, all around very great place! I highly recommend it! The best clinic in plant city! I love this place! They also had a really good movie playing in the waiting …
I’ve been using this facility for years. I’ve taken my kids to other urgent care facilities but this one so far is the best we’ve visited. The staff members are nice, respectable, courteous, and are fluent in Spanish and English. The wait …
I was seen after an accident that left me with a ton of pain. The care and treatment was great. The physician was a wonderful lady who was willing to speak in plain terms. The issue I have is with their back office. I provided all of the …
There schedule says closes at 9pm but I’ll get there 8:43 and they are telling me they can not attend people after 8:30, I drove all the way from Lakeland to find out this. …
Wait is what you would expect for an Urgent care but, except the Doctor, every staff member I encountered from the front desk, the person that called us back, to the person conducting intake and assessment were rude, snarky, and miserable. …
The fact that this place can call itself urgent care is beyond me. After sitting in the lobby for over 2 hours I was brought back to a waiting room and immediately told that they don’t do any type of lab work and the only radiology the have is x-rays. Immediately left to find better care.
No hours on side of building or door. Or when you call. I have insurance that has no copay yet they asked me for a copay anyway. Either they pocket it or they don’t know Medicare Medicaid. And need training. Nothing Urgent about this place.
This should be ZERO STARS. The doctors name is DR SALVATO !!!!! We had to call the office to find out his name !
So today we took our son in because we had reasons to believe he had a staph …
My son and I went there today, and he had been sick for a couple days and myself just for a day, but the wait wasn’t long, the staff was nice, the doctor very nice, didn’t rush and had compassion! Love Dr. Salvato, wouldn’t take my kid to any other emergency or urgent care other than here if possible.
Fast, easy appointment. Nurses and doctor were great. They helped me find a 24 hour pharmacy that would have my sons prescription ready for pick up. I will definitely go back when we need urgent care.
I hurt my leg at noon on a Friday. The longer the afternoon went the harder it was to walk. Decided I didn’t want to wait the weekend or go to the emergency room. We call found out they do x-rays on site so we rushed right down. Went in …