Urology Austin

Urology Austin

Urology Team is a medical practice that has been serving patients in Central Texas for more than 50 years.

Urology Austin Contact Details

Urology Austin Reviews ( 250 )

  1. This was my first visit to this establishment. I was seen and consulted with Dr. Floyd. He was very professional and informed me of my options as what procedures come next regarding my situation.

  2. Having been a patient beginning in 1967, my continued use of Urology Austin should speak volumes as to the care I have had and the faith I have in its use for the future.

  3. Friendly, courteous front office staff and a welcoming, efficient technical staff and totally professional, caring Physicians all working in a clean, well-organized office. Could not ask for more!

  4. Very courteous and good with follow up, we will wait to see how the treatments will go, and I am confident that Dr.Singh is good at what he does.

  5. I have been seeing Dr. Michael Floyd for several years and totally trust his recommendations for my care.
    The only reason for only 4 stars is that I have not received reminder calls from the office.

  6. As always as long as I have been going to the facility,the staff has been cheerful,knowledgeable and very helpful.they know how to help you to feel relaxed and keep you up to date on whatever you are going through.

  7. Just a blood draw, but Sharon was very helpful in scheduling, and I was in and out in less than ten miutes. The draw itself was extremely well-done – just a nick!

  8. Could not ask for a friendlier, more competent group of folks. Very concerned for safety (virus)…prompt with care and concern for patient . So glad we were referred to this group! thank you

  9. Urology Austin features a wonderful caring and top-quality, experienced physicians. Biopsies are not fun but Urology Austin provides a staff that assures a relatively painless experience.

  10. Appointment was as expected. Basically on time (a little late) and the only problem was I called a week before to request my PSA be done at the lab in my neighborhood. I was told just to come in and they would do it at the office, which was not as desirable as having it done be for the appointment.

  11. I have been seeing Dr. Singh since Dr. Reeves retired. He is great -very smart and friendly. His assistant is also very professional as is the rest of the staff.

  12. Office has all this high tech stuff to check in, but was not notified that my doctor would not be in and I should of gotten a text to change my appointment, which I never did…a courtesy call or staff checking my appointment time while I did my bloodwork week before to let me know that I needed to reschedule would of been great..

  13. Dr. McClelland is an outstanding Urologist. Extremely thorough and knowledgeable. Up to date on the latest procedures, and I appreciate his constructive and conservative opinions.

  14. Sarah Boison has been extremely helpful!! I’ve seen so many bad reviews on this location but we decided to give it a try. Sarah made sure we had all of our requests fulfilled. Thank you for your help!-Lopez Family

  15. I spent 1hour filling in all my info in pad only to find they spend anther 30 min retypeing all that info in their computer and in between would freeze. 40 min pass and yet to see the doctor! Mind you had an EXRAY done 2hours prior so …

  16. I really like Dr. Singh and the guy who assisted me. The woman who drew my blood actually missed her first try and left me worse for wear. I’ve never had anyone miss drawing blood.

  17. Fantastic experience overall. Staff was quick and well-organized. Dr. Singh was exceptionally knowledgeable and really puts you at ease, given the subject matter.

  18. they care about your concerns, take of you in the way an old school doctors where back in the day when they care for your family, feels like they want to take care of you for your family future so you can be here for the whole family
    family is everything

  19. Dr. McClelland excellent as always!! Friendly and efficient staff, appointment on time. Dr. McClelland listens, advises, and doesn’t over-treat or over-prescribe. Perfect annual follow-up visit.

  20. Scheduled me with a doctor that doesn’t do the consultation I was there. After waiting 30 minutes they offered an appointment 4 weeks out. No good.

  21. Dr. Jeffery Kocurek is both patient and very knowledgeable. His goal is to have the patient make informed decisions with input from other doctors and reference material. He and his nurses are are caring and considerate.

  22. Doctor D. Phillips wants what’s best for the client and tries his best to achieve that goal with the best health services and referrals. Thank you for assisting me with life-changer decisions to keep me at my utmost well-being.

  23. Dr. Kocurek is very competent and a straight shooter. I really appreciate his ability to clearly explain the situation and make a recommendation that’s best for you, which in my case was to refer me to another doctor with a specific …

  24. Dr. Michael McClelland, my urologist for many years, has shepherded me from earlier,, recurrent UTI’s through a bladder cancer diagnosis at age 72. collaborating clsely with my UT Health-San Antonio surgeon and Texas Oncology physician, …

  25. Excellent as doctors and surgeons. They do not oversell surgery. Good follow-up and very kind nurses and physical therapists. You are in gentle hands here.

  26. Dr. Singh and the entire staff were wonderful. The exam was handled quickly and precisely but he took the time to answer questions and explain what he was recommending and why.

  27. Superb care. Highly recommend Dr. Giesler. He and all the staff went way out of their way on a Friday evening – after hours – to take care of me. Absolutely top notch, professional, and all patient care first.

  28. Good luck getting them to answer the phone, and when they do the phrase “I don’t know who told you that but” will be uttered by everyone you speak with. Then they will use a stent that malfunctions and try to charge you for the different …

  29. As usual, my appointment went very well. I have been a patient here for many years and always feel secure and well cared for with Urology Austin. Thank you for all you do

  30. I’m a doctor. I run clinics Urology Austin is excellently staffed and run.
    They are VERY PROFESSIONAL, and keep a happy tone through all this plague. Good work !!!!!!!

  31. This review is not about the medical services, but about the inability to communicate with this office. I have left messages several times on their machine to contact my urologist’s nurse, but she apparently doesn’t get these messages. They don’t have an email address, so I can’t get word to her that way. Very bad communication!!!

  32. Waste of time and money. I came in as a self pay patient because my left kidney was causing me pain which i already had a feeling it could be stones. I paid about 400ish dollars and was 1st seen by a RN which i was upset because i didnt pay …

  33. Urology Austin is an extremely large urological practice with a very large client base. The psychicians and staff are extremely proficient and professional. Scheduled appointment times are very well regulated; and I am very satisfied with my service over the past year.

  34. In performing an ablation procedure on my prostate Dr Michael McClelland tore my urethra and had to refer me for a reconstruction of my urethra. The reconstruction a very traumatic procedure and I know now that this was a very avoidable …

  35. I am always greeted immediately and in a friendly manner. The staff is delightful! My concerns are addressed, and my questions are answered. I am so glad to have been referred to Dr. Baker!

  36. My visit to Urology Austin was, as always, very pleasant and satisfactory.
    My physician was prepared and knowledgeable. The discussion was professional, pleasant with no time wasted. I highly recommend Urology Austin and their Physicians.

  37. My experience with Urology Austin and specifically Dr. Kocerek has been exceptional. Ive been going to Dr. Kocerek 4 times a year for the past 7 years and I’m 100% confident in his decisions about my health. He has never been wrong and he …

  38. Sara Sauder is an outstanding therapist. She is smart, listens closely and then develops or modifies the therapy plan developed for my current condition. I look forward to my every appointment.

  39. My experience at Urology Austin was excellant. Very short wait time. Dr Baker was extremely patient answered all my questions, and went over my exam results. Im very pleased with my visit.

  40. Dr. Philips and Dr. Kocurek, along with all of the PA’s and staff are beyond friendly and accommodating. They made room for me to come in same day and went above & beyond anything I could have asked of them. If you are in need of the best Urologist in town, look no further than Dr. Kocurek & Dr. Philips.

  41. Dr. Phillips encourages questions and provides clear and concise explanations and answers. His medical staff is friendly and efficient. The office area is neat with lots of activity and my appointment was exactly on time.

  42. 42 yr. old male seeing Dr. Sara Sauder for physical therapy to treat pelvic floor tension and loss of sensitivity. She is very straight forward and driven to get results. The embarrassing nature of this (very necessary and effective) …

  43. Exceptional in every way. Listens, knowledgeable, thorough, tested three possibilities that other doctors had not done, and discovered a couple of real problems that had made my diagnosis and treatment options very very helpful . No other urologist or doctor had done this. So thankful.

  44. I was diagnosed with Prostate Cancer six years ago. Dr. Singh showed me what all my options were. I opted to have the surgery. There isn’t anyone I would rather have perform that operation.

  45. I had Dr. Kourecek who performed Lithotripsy on my kidney stone. The Doctor and his staff were very helpful and kind. Even after dealing with my grogginess after anesthesia. Lol 😜 …

  46. My overall experience at Urology Austin has been very good, I have been impressed by the doctors, the nurses & the entire staff. I have been treated with courtesy and consideration by all of the persons with whom I have had contact.

  47. Marcia was awesome and actually took the time to sit down with me and discuss my symptoms and medications. She was empathetic and thorough with her assessment. Highly recommend her!

  48. Office visit was great. I arrived early and was seen by Dr. Phillips with no wait time. This was a follow up appointment so it went fairly fast. Just needed to update my information.
    Dr. Phillips and staff were great

  49. Staff was very professional, Even though I was running a bit late they did all they could to insure that I did not have to reschedule. Dr Kocurek was very cordial, thorough, and informative. I would highly recommend Dr Kocurek and Urology Austin without hesitation.

  50. The staff was very flexible when it came to appointments, which was helpful in getting everything organized. This was especially true for Jennifer – she was amazing.

  51. Staff is good at communicating and letting you know when and where to be. Dr. Baker’s skills are something every doctor should follow from explaining the how’s and why’s of medical decisions to a good bedside manner.

  52. Don’t trust their front office!!! Made an appointment weeks ago, filled out all my info on their patient portal, got my (Blue Cross) insurance okayed by them, then got a call an hour before my appointment saying that they had reconsidered, …

  53. Met with Dr Butler’s Assistant , Ms O’Brien . She was extremely courteous
    and took all the time that I felt I needed to discuss my issues . She remained very professional and personable and provided me with the …

  54. From checking in at the desk, to seeing PA Marcia O’Brien to checking out again, I found staff and providers to be informed and considerate, as always when seeing either O’Brien or Dr. Kocurek.

  55. I have been seeing Dr. McClelland for about 15 years. He is well trained and has extensive experience in the field of Urology. He is a good listener, very patient, always up beat and optimistic. He continues to read, attends conferences etc …

  56. The entire team at Urology Austin is awesome! Their processes are smooth as glass and they really care about their patients. Its really nice to have a doctor/patient relationship where you know and trust them completely.

  57. My medical insurance allows me to select those specialists I consider best, that is, I’m not forced to used a doctor dictated by my primary physician. At seventy-six I’ve made it a practice to change specialist if my first or second choice …

  58. I had an appointment with Dr. Mike Mcclalland on 8/30/2018 at Austin Urology. Staff were courteous and proffecional and Dr. Was amazing, he did an extensive exam, explained the details of the cause of my health issues. Although he did not prescribe medicine his instructions and guidance are helping a lot and I feel much better already.

  59. The Nurse Practitioner we saw was great, however the assistant that brought us back was mediocre at best. We were there really early (45 min), did not get called back until almost 20 min past our scheduled appt time. The assistant did not …

  60. Front desk was rude and disinterested. there was an attempt to reschedule my appointment without explanation. when i demanded an explanation, i was told that the nurse i was scheduled to see had clinic and was not available. I pointed …

  61. I called to potentially set up an appointment and ask some questions about recovery time and the types of procedures they offered. The person who does appointments was the one who called and she attempted to give me information on the …

  62. The staff are very helpful and friendly. As a patient, you can go to the patient portal and manage appointments and view medical records including lab reports. Dr. Michael McClelland was recommended to me by another physician and I have been very pleased. Dr. McClelland answers any questions I have and takes time with patients.

  63. Building is being remodeled so parking and navigating took extra effort. They did warn me in a text message to come early. Doctor visit went very smoothly.

  64. The office staff was nice, even though they were still all about getting paid as fast as possible, and still asked me for my balance in full before I saw the dr., they did allow me to set up a payment plan, but I had to really advocate …

  65. When I was told I had Prostate Cancer I had mixed feelings. Fear. sad, anxious but also determined. After a few visit with Dr Garza still facing the unknown but after each visit and learning more about Prostate Cancer I began to feel I was …

  66. Great experience. Dr. Brett Baker has a great bedside manner and made me feel very comfortable. He gave me good advice about my kidney stone treatment and was very sympathetic to the pain I was in.

  67. This was a 6 mo. checkup. 0945 appt, and place was crowded. Got signed in without problem. I only waited about 10 min in lobby, and after taken back to room, nurse was nice and worked quickly. Saw Dr. Baker after only about another 6 …

  68. Dr. McClellan was professional, efficient, and personable. He was matter-of-fact and made me feel comfortable and seemed genuinely concerned and curious about my symptoms. He gave me quick answers and seemed very practical. I would be happy to go back.

  69. On line check-in is a big plus. Staff was friendly, efficient and caring. Dr. Singh is outstanding. Listens attentively, looks at details and gives a clear concise plan for what needs to be done next. Great experience.

  70. Extremely disappointed with this office. I am a provider myself and could not believe how poor the customer service is. I went here for my husband’s appointment and we had to wait for 30 minutes past the appointment time to be called in. …

  71. My first visit to the office and, although patience is needed during these crazy times, the staff did everything they could to make me feel comfortable and welcome. Laid back atmosphere with great professionals to take care of your situation.

  72. Was disappointed that my doctor, Herb Singh, would not talk to me directly on the phone after I left his office with a question that I failed to ask him when in the office. His nurse could not give me a definite answer to my question and …

  73. Office visit was exactly on time and went very smooth. Leaving the building was more crappy than anywhere I have ever experienced. We waited in a long line for nearly 30 minutes to get out of the parking lot. Change that system before you lose all your patients.

  74. Received ample reminders of my appointment time. Arrived early. There was no wait time as I was able to preregister online. Person at check in was very courteous. …

  75. Dr. Kocurek took the time to explain everything during my visit. There was no rush. He even said a joke or two and was very pleasant. His staff was very professional. I appreciate the experience especially since I did not receive that treatment at another urologist office in Austin.

  76. Arrived early for my appointment and my physician was able to see me ahead of schedule. Dr. Brett Baker is personable, knowledgeable, and thorough. The same comments apply to his nurse Pricilla. The office staff is friendly and helpful.

  77. I was taken back in time for my appointment. I dealt with two staff members in addition to the doctor, and everyone was friendly and helpful. I’ve been a patient at this practice over 12 years now, and plan on staying. I’d highly recommend Dr. Kocurek and his staff.

  78. I have been a patient of Urology Austin since 2016. I first learned of them from a hospital emergency room referral after the presentation of my first kidney stone. Since that time, I have had the dubious pleasure of being under the care …

  79. This review is not for the doctors or any provider staff. They are excellent. The review is for the customer service, which is a dumpster fire. The office check in process was terrible. Get there really early because if it’s the least bit …

  80. I’ve been seeing Dr. Floyd for three years, every six months. Him and his team provide great care and customer service. You are made to feel welcome each time, everyone is polite and very efficient. I enjoy our visits. …

  81. The experience is excellent. Dr. Kocurek is extremely patient-based,
    not only provides the best of care, but is available to suggest the
    best physicians in other fields. Additionally, he has put in place …

  82. Urology Austin did an amazing job in walking me through a medical issue. I was very comfortable in their office and while talking with all members of the staff. The procedures were done expertly and efficiently. I learned a lot and had a good time at the urologist! – never thought I’d say that.

  83. Had to stand in hallway after clerk found out where to send us for Lab work! One gentleman waited over an hour before he went back up to check an asked if they forget him’ and they finally asked everyone there who was there for Lab work …

  84. I was very pleased with my appointment at Urology Austin. Very short wait time to be taken to an exam room and a short wait also to see the doctor! It’s nice for a change to feel like a medical practice treats my time as valuable. Kudos, keep up the good work!

  85. I just had my first visit to Urology Austin. I was impressed by the organization and efficiency of the office, and the energy, courtesy, and friendliness of the staff, including the support staff and the doctor I saw. I don’t like going to …

  86. I am Dr. McClelland patient and was treated for Bladder Cancer. I am clear now but still under observation post treatment. I have no word to express my gratitude for his manners, honesty, straight forwardness and knowledge. He is the …

  87. Urology Austin is an excellent urology group and I am grateful for being in the care of Jeffrey Kocurek, MD. He is one of the best physicians I have ever had. He is highly competent and always on top of my medical condition and needs.

  88. Dr. Kocurek and his nurse, Paige, are wonderful. They take time to explain the medical terms I’ve encountered. Dr. Kocurek diagnosed my prostate cancer early. Then he worked with the radiation department to find a solution. The cancer was cured and has not returned for over 4 years.

  89. Admittance to the office is very covid conscience. Attendants immediately acknowledged My presence, were friendly; and, the physician’s visit was quite pleasant and informative. Additionally phone visits (between appoints) are a great and valuable personal health aid.

  90. I received excellent care from Dr Kosurek and his team. My situation was dealt with in a way that enabled me to fully understand my options so I could make the best decision for myself.

  91. I chose Urology Austin due to its already-high online reviews, and I have a similarly-high review to give. It was easy to get an appointment when I needed it. The staff is friendly, with a good blend of detached professionalism and human …

  92. A lovely office with helpful and efficient staff including the doctor . The doctor , Michael McClelland, M.D., has always spoken with a gentle and concerned voice and explored my symptoms. He offered a variety of options for treatment. …

  93. Registered online, got there was called back saw the nurse gave updated info, saw the Doc. We had a nice conversation spoke at length about what was going on what had been going on and what we were looking forward to doing. …

  94. my husband had a great appointment with Dr. Baker! He made us feel very comfortable and at ease. We are so very thankful to have him as our doctor. He is very professional and we really appreciate his care!

  95. I got into see Dr Singh right on time. The office was very efficient. I already have some of my lab results.
    The parking lot is a problem as they doing construction (Sept, 2021) but I found a parking spot immediately.

  96. I had a good experience. Wait time was not long. Staff were competent. Dr. Phillips was engaged and worked through a lot of information quickly to make a recommendation. I wish they would not saturate the waiting room with TVs, which is the modern fad. One would suffice for people who want that. Otherwise, great experience.

  97. My experience at Urology Austin has been generally excellent. Everyone from office staff, though attending nurse practitioners and technicans, and finally to Dr. Brett Baker has been helpful and thoroughly professional. I did have a …

  98. Timely service, very friendly and accommodating staff at the desk, Dr. Phillips and his nurse first-rate, a very relaxed visit. (But MPT is kind of chaotic right now with construction).

  99. Very competent medical care. Dr Kocurek is among the best urologists in Austin. His staff is efficient and caring. Highly recommend this office. Old school medical care with state of the art facilities.

  100. I had a great experience as a new patient at Urology Austin with NP Marcia O’Brien. I got an appointment within 24 hrs and did not have to wait long at the office. The check in process was easy. Marcia made me feel like she was really …

  101. The staff seems nice but the wait times are horrible. After waiting for 75 minutes for my appointment to start, I asked for a refund for my visit and left. I would suggest you seek out other practices that are less busy unless you have plenty of time on your hands.

  102. They were very busy and i was met by the assistant about 50 minutes after my appointment time. After that, everything went very well. A good assistant and the Dr. spent more than adequate time with me. Everything was explained to my …

  103. I was a patient of Dr. Singh in the past, but was forced to change to a different doctor because my insurance changed and he wasn’t on my new plan. So I’ve changed insurance again and this week I was able to become a patient of Urology …

  104. The people are reasonably nice, but too many people were scheduled. My doctor was about 45 minutes late for my appointment (and the appointment of the woman ahead of me and the woman behind me). The tech who took my blood pressure also had …

  105. Dr. Baker is great but this has been the worst Urology Center I have ever been too. I have been waiting a month now for a prescription prior authorization. When I called I was told they will get to it when they get to it. The DR. …

  106. Very thorough and professional. The atmosphere is friendly and caring which is unusual for a practice that is very busy. They do take time to hear you. They are truly interested in you and your health.

  107. Dr. Singh has been providing my urological care for several years, as I have a chronic condition as well as a couple other conditions. As new pharmaceuticals come online, this care has only become better and better. I cannot recommend him highly enough! He is brilliant and caring, two vitally important traits.

  108. Dr Baker was wonderful. He took time to thoroughly explain my spouse’s condition and what the next steps would be. He and all the office staff were courteous, friendly and professional.

  109. I have been a patient at Urology Austin for 17 years. I recommend Dr. Singh and the Urology Austin practice highly. At my most recent appointment, Caroline assisted Dr. Singh. She is exceptionally skilled and did an outstanding job.

  110. Great practice. Scheduling was easy and the lady who helped me get scheduled was super nice and easy to work with. I met with Dr. Kocurek at UA and I really appreciated his candor. He gave me options without pushing an agenda. In my …

  111. I have been a patient of Dr Kocurek at Urology Austin for a number of years. My experience at Urology Austin has always been very positive. How much do I like and respect Dr Kocurek? I relocated from Austin to near Corpus Christi at the …

  112. Absolute joke. Every single person I was in the waiting room with was there for at least an hour and were all irate. I over heard people saying they’d have to pack a lunch for the experience next time. After waiting an hour and leaving a …

  113. Its nice to go to a Doctor where Staff’s happy and work hard. The Nurses, Medical staff are very Knowledgeable, Friendly and prompt.
    I have a great Doctor here. I plan to stay with them.

  114. The staff from check-in to the exam room was awesome. Dr. Baker was
    very helpful and informative. He answered all of our questions and concerns in detail. …

  115. Professionalism, friendliness, knowledgeable. My. Dr. takes the time to answer questions, review tests, and gives me confidence in his decisions and treatment. He lets me be a part of the treatment discussion and options. I feel …

  116. This review is specifically for the billing department. I was seen by Dr. Floyd in January and paid my usual copay. On a follow up in July, I come to find out somehow I’m no longer covered (even though my plan didn’t change) but nobody in …

  117. For a short notice, I appreciate the staff for getting me in ASAP and being seen, it was a little waiting time but it didn’t matter due to the fact they were able to see me! Forever Grateful Dr.Baker and staff were very friendly, kept us …

  118. I absolutely love my Doctor, Brett Baker, and the care he provides. However, I continue to be frustrated with the waiting time in the waiting room as well as when I’m brought back to the exam room. There is a sign at the check in desk …

  119. I’ve been to a lot of doctor’s offices lately (Ugh x 3). Yesterday’s appointment with Urology Austin was fast and effective. No sitting around in multiple waiting rooms for (seemingly) hours on end.

  120. I have had one visit to Urology Austin, thus far, and have a follow-up procedure scheduled for late October. After that I will be able to give a more complete picture of my experience. At this point I can truly say that I felt welcome at …

  121. I had already registered online and therefore all was set at the Reception for my appointment. I was called in time to see the doctor Baker. There in the exam room, the nurse took the vitals and was finished in 10 minutes. Then I waited …

  122. I am very happy with how I have been treated at Urology Austin! The staff is friendly, and helpful. Dr. Floyd is a phenomenal, extremely proficient Dr. He is helping me in a great way. Go to Urology Austin for you urological needs!

  123. Dr Baker’s Nurse Practitioner Marcia was excellent. She was very professional and pleasant.
    She answered all my questions and clarified the steps to be taken going forward …

  124. I did a procedure with them. They did not even provide post-op guidelines and did not instruct me how to take care of myself. I ended up in ER three times. When I called them about my situation, they did not want me to come into their office. Stay away from them.

  125. Always receive great care from Dr. Phillips and nurse Sharon. I have a high level of confidence in them. Dr. Phillips takes the time to clearly explain things. They respond quickly to questions and concerns and communicate results in a very timely manner. Highly recommend them.

  126. Just finished my UroLift and they could not have been nicer. I had been to two other clinics and had not been able to get it done by them. I found that this clinic is up to speed on this new procedure and offer to have it done in the …

  127. Highly recommend pelvic floor therapy with Alisa @ Urology Austin. She is an amazing practitioner. The lessons I learned from her have made a huge difference in my quality of life.

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