Urology of Central Pennsylvania, Inc. will create a professional and friendly environment that will attract and support the most caring, highly talented physicians and staff to provide personal, high quality, comprehensive and effective urologic care to the patients we serve.
| Friday | 8:30AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 4:30PM |
| Tuesday | 8:30AM to 4:30PM |
| Wednesday | 8:30AM to 4:30PM |
| Thursday | 8:30AM to 4:30PM |
100 Corporate Center Dr, Camp Hill, PA 17011
This place doesn’t answer its phone so I found another urologist….reviews tells me all I need to know about this place..
Yesterday I called to schedule an appointment and nobody is picking up the phone. Waited for at least 30 min on hold. Now I’ve been on hold for at least 10 min and nobody is picking up the phone again. Absolutely horrible!
On December 6, 2022 Dr. Caputo performed a turp procedure on me at the West Shore Hospital. A follow up appointment was scheduled for February 6, 2023 which was cancelled about two weeks after my surgery. I was promised a call back to …
EXCELLENT TEAM OF UROLOGISTS
Great folks to be on your team.
Competent staff and compassionate support.
Horrible staff. They don’t care what you have they just want your $$
I like the team work. The staff is very friendly.
I’ve been on hold for 45 minutes
My dr. Is very thorough! They r excellent.
Dr. Moyer doesn’t care what your problem is, don’t see him.
ABSOLUTELY WORST medical office telephone experience in my entire life.
I have been going here for over 20 years. To me they are second to none in the medicine of Urology. I wouldn’t think of going somewhere else.
Very disinterested in finding a solution to the problem. Never had such a disappointing experience with a physician’s office.
Absolutely horrible service, or I should say no service. Called to schedule an appointment almost year ago and the doctors kept canceling my appointments to reschedule for months later.
I’ve had my fill of procedures gone wrong from simple kidney stone lithotripsy to bicep tendon repair. The only reason some doctors are still alive is because it is illegal to kill them!!! But I was pleased with Dr. Bass, Dr. Stengel, Dr. …
Visited U of Central PA just this afternoon for my annual PSA blood draw. The technician, Sam, was incredibly personable, professional, and compassionate. I am deathly afraid of needles. Her technical prowess made the process so easy. I truly hope that I get her next time. Kudos!!
They never returned 3 phone calls – 1 left a voicemail message and the next two requested a call back
I’ve been seeing Dr. Owens for three years now – he diagnosed and then treated me for Prostate Cancer – he’s truly a master surgeon and a fine gentleman when it comes to his caring and concern for me. I have since recommended him for …
I’ve seen Dr. Owens for two years he’s an awesome doctor, this time I had a fallow up with Dr. Prudencio Jr, and I’m always nervous to meet new doctors since I’ve had a bad experience with one but I can tell you he was so nice and listen to …
I have been a patient for 8 years. I am tested every 3-4 months for my PSA level. A note is in my file to release the results to me when they have been completed. EVERY time I call for them they refuse to release them until the Dr. Reviews …
I attended Dr. Owens’ clinic. He is a wonderful and very experienced doctor. He listens to the complete complaint and is interested in knowing all the symptoms. He quickly diagnosed me and gave me a treatment that started to improve my problem two days after using it. He provided me with a laptop translation. Strongly recommend it.
Was a patient of Dr. Owens for years and wrongly diagnosed with “IC” which is an umbrella label urologists give because they are relying on incompetent urine cultures. I really had a chronic uti, and even when UCPA’s advanced testing picked …
Avoid the practice until 2022. There was a takeover by UPMC which has messed things up with the staff. I have had three mistakes/shortcomings made by the staff. The last mistake resulted in cancellation of a needed surgical procedure. I …
Very poor experience. Trying to schedule an appointment with Dr. Vanessa Elliott is nearly impossible and you have to book so far in advance that it’s incredibly inconvenient. Once there, the “churn and burn” atmosphere is apparent as soon …
While the doctors at this practice seem competent, it is next to impossible to reach anyone there by telephone to make an appointment or leave a message for a physician. We have been trying for 2 days to get through and have consistently …
I am very frustrated with this office. I’ve been treated by both Dr. Owens and Christina. I would recommend either of them to friends and family. It’s the office that I am completely frustrated with!!! I’ve tried multiple times to reach …
Most staff was friendly and helpful. Calling and trying to get paper work faxed or even getting a call back is impossible. Wont return calls or fax even when my other doctors office called (3times). Also never on time most the time I was waiting 30mins or longer after the “15mins” wait from schedule time!
Completely incompetent. It’s been 6 weeks since I was first seen and I still have yet to get the prescription that I need. After two weeks waiting for lab results, I had to call them and was told the labs were messed up and I had to go back …
Absolutely ABISMAL!!! Horrible call waiting periods of over an hour and a half everytime I’ve called!! And twice, the phone conveniently disconnected when I was at number 2 in the que! Had to call back and wait in line all over again!! …
Kind, compassionate, patient staff. Kind, compassionate, patient, thorough and knowledgeable doctors. I came into the practice with my son feeling nervous and worried. I left feeling much calmer, well-informed, and comforted. Every …
Well my insurance agent helped me find a Urologist that covered my insurance and recommended this place, my insurance agent called them to verify while I was on the phone with them and found that they accepted and got me all set up in there …
Do not use this group for your urology issues. They are unresponsive and uncaring. They rarely respond to your calls and when they do it takes days. I have had blood in my urine for months and they have provided no logical resolution or …
The office staff in Camp Hill are non-responsive and rude. No one answers the phone. A very discourteous message was left on my answering machine by one of their staff. During an office visit on August 30, Dr. Owens indicated he would …
It’s impossible to get a call back from this place – As upmc things got worse. High dr patient ratio? Docs’ admins don’t call back – very poor customer service!
I was seen by Dr. Clements who was very patient and engaging. He listened to my complaints and previous treatments failures and came up with an initial diagnostic / treatment plan. Unfortunately, working with the staff has been a nightmare! …
DO NOT WASTE YOUR DAY!!! these people swear they don’t have staff and always OVER SCHEDULE people every single time we come here my 88 year old dang neighbor waits an hour plus to be seen im so tired of people not caring and being so …
The doctor I saw was good. He said I needed to get bloodwork done for some baselines. So they drew it there and as I was waiting in checkout, not 2 minutes after the draw, I saw a sign that said if you want lab tests to go somewhere else …
This practice is full of excellent physicians; I have sent family members to them, worked with them personally while in PA school, and have been seen as a patient myself. I have sent many of my own patients to them because I know my …
I have been a patient there for over 20 years. Their customer service has gone downhill big time in the last couple of years.
When I call now, no one ever picks up. Not good.
My husband is a patient there but is considering a second opinion elsewhere. They never answer phone and return calls. He had a procedure done that made it worse and now trying to get it taken care of is an ordeal.
We have had experience with two doctors. One was excellent and the other seems good so far. There are routinely long waits to check in but the doctors do seem to generally run on time. However, the failure of the medical assistants to …
I have been a patient of Doctor. Caputo and Barbara Klinger CRNP.
I’ve been to the ER 2 times overnight and Barbara had answered all my questions. …
I have an unresolved issue lasting 6 months. This office does not answer emails, does not call with test results, has left me hanging in pain and bleeding, took 3 tries to get a prescription for pain to the pharmacy. This is by far the …
Have called all day from 9:00am on to reschedule my appointment because of the weather. No one will answer the phone. I’ve had the same problem before and I see I’m not the only one. This is an ongoing issue. I’m sure if I don’t show up I will be charged.
waited months for appt. They canceled my appt five times. I refused last time, had me come in, got to counter they cx my appt again but I refused. waited in the parking lot til Dr Caputo got back from surgery. He spent 10mins with me. Sent …
These guys are the worse urologist in the area. These guys are understaffed and overworked. I was never able to talk to the doctor only his minion by the name of Megan who just told you what the doctor told her to say and could never …
I phoned to make an appointment, and was suddenly told that I had never been a patient there when I had been a patient there for approx. two years. …