USA COMMUNICATIONS IS A GREAT COMPANY TO WORK WITH—WHEN CALLING IN—-I ALWAYS GET A GREAT AND FRIENDLY RESPONDS AND MY ISSUE AND QUESTIONS ARE TAKEN CARE OF RIGHT AWAY………THANK YOU USA COMMUNICATIONS FOR YOUR HAD WORK AND DEDICATION TO OUR BUSINESS.
in my area the cable has not worked for the last three weeks i called and asked when it might be fixed, a man named tyler told me it could be another three months then told me he would give me a 15.00 credit if that would help, i told him …
DON’T BOTHER always goes down and your never a priority as a customer you don’t matter if you can to complain due to your internet not working they will literally hang up on you I’m not kidding they will hang up on you and then not answer anymore
Not getting the speeds paid for and when they put the line in they ruined my property and refused to fix it and sense it was under $2000 in repairs i cant even get a lawyer for it! I WOULD WARN EVERYONE DO NOT GET THERE SERVICE!!!!!!!! very rude no customer service and again DO NOT GET THERE SERVICE!!!!!!!!!!!!
For the price, this internet is not worth it. We are in Colorado, and for $100 a month we should not be getting only 250 down and 25 up. Most of the time, I only get 100 down and around 2-3 up. While this is the best option for an ISP in our area, I wish that my internet could be more stable, especially for the price we pay.
I decided to rewrite my review after working with USA Communications on a connection issue. Even though they are still working on helping me They have been very friendly and helpful and willing to provide help right away. I appreciate it.
Best company ever!! The internet is so fast and i have never had an issue with it! Also the customer service is the best ive seen by far!! So glad i switched to USA Communications!!
Highly recommend! Our office phone line and internet went down, due to a dead battery, and someone was at our office within 10 minutes and everything was back up and running within 15 minutes! Great service!!
From the very first sales/information meeting in 2015 until present day, it would be hard to choose whether the product or the customer service is better! Our internet and phone system is flawless and they have been there for us on the service end of things for every step of our growth. Highly Recommended!
Ordered service online about a week or so ago for installation. Haven’t heard a peep out of the company since I ordered it. Called today (the day i requested installation) to find out what was going on. Rep on the phone informed me that you …
Basically took my money and never showed up, got charters setup pack, literally had internet in 5 minutes, and USA Communications wants to reschedule me in 7+ days. Get stuffes and I want my money back
I’ve called over 50 times each on about 5 different peoples phone each and no answer! I am going to come to your office and have a switch and I want a full refund! Your company scams people, and your wife doesn’t work my installation cost me a whole lot and for exactly what ? You suck I want my money back!
USA Communications supplies phone and internet services for a non-profit organization I’m a part of in Kearney. We’ve been very pleased with their service and Becky does a great job following up to make sure things are going well. Thankful for their service in this community!
Pre acquisition = 5 = never any issues for years and if there were they were fixed almost instantly
Post acquisition = 1 = issues galore 🤦♀️most recently continuing to say its our …
Our over all experience with USA Communications and their customer service has been nothing but satisfactory. The technicians are always courteous, fast and reliable and the sales team is always professional and knowledgeable.
We have absolutely LOVE our USA Communications service at our business. With our previous provider our service was not reliable and the customer service was even worse. When we have ever had ANY questions Mark is always quick to answer and …
We use USA Communications for our business fiber internet and their customer support is second to none! When we have an issue, big or small, we call them up (talk to a real person) and someone comes out ASAP! Our business needs this sort of …
Since switching to USA Communications, we have had extremely reliable and fast internet service. I have been extremely impressed and so relieved that we do not have to battle internet issues on a daily basis any more! I have found their …
I haven’t had to call a company more often. I usually can handle internet complications on my own but clearly needed to call for some quick fix issues, this company took the longest time to help me. My router went down and it took 4 days to …
As a small business owner reliable and affordable service are imperative. 90% of our work programs are on offsite and internet based. If we loose service or don’t have good service we are ineffective. I have used 3 other companies in our …
I own Control Yours in Kearney, NE – we’re a website design company. We obviously need really REALLY good internet. It’s absolutely critical in our every day work. We switched over to USA Communications a few years ago…and honestly I wish …
Most trash internet i have ever had every week i have to call and tell them internet is out for them to go reset the modem. And the modem in my apartment is in the building so I can’t have access to it all you need to do is unplug it and …
They are happy to sell their internet service, but it takes months to get their cable buried in my yard in Lexington. Still waiting for completion of the job!
This is one of the worst wifi companies I’ve dealt with and I have moved around a lot! They do not give you what you’re paying for and do not work with you when you call. I’ve had issues on multiple occasions! The customer service is awful too! Leave you on hold or say they will call you back and never do. Very unhappy.
I was belittled by one of the supervisors for expressing my concerns about the installation that had taken place. The tech dug a hole in my yard while it was raining and later said he couldn’t finish the install because of the mud, left a …
Internet keeps dropping out while I am hardwired to the router. I have called the customer help line 4-5 times and they tell me a tech will call me the following day. Each time no tech has called. The only support that had been offered is …
DO NOt USE THIS COMPANY. There’s some really bad companies out there that absolutely don’t care door customers but this one takes the cake. If you having issues with your internet don’t expect to get it fixed soon IF they even fix it at …
Service is terrible. Internet hardly works. Technicians will leave a mess with cords hanging down walls and expect the customer to be happy. Had other technicians come by to fix internet problems. They made the comment of “is this how they …
People are great. Internet is lousy. Would switch to Allo if our Landlords would let us. Real hard to work from home when the internet comes and goes as it pleases
I am a very pleased with the great service and speed that I get with Great Plains Communications. I am an agent with Farmers Union Midwest Agency in kearney and Aaron always provides the best possible service. I would recommend them to anyone.
We started using Great Plains when we moved and our previous carrier didn’t provide service at our new location. We are more than happy with our service and haven’t had service interruption even in rural Nebraska!
SO BAD. Choose any internet provider that ISN’T Great Plains. We were USA customers and never had issues. When Great Plains took over, we started having SO many issues. We pay for the top speed available because my husband works from home, …
Product and service is phenomenal, only to be outdone by 1st class customer service. Aaron and his team made our transition of carriers a pleasent and smooth process, which was very appreciated. Our clinic had no interuptions in business during that time! Top notch team! 5/5
Was told an installation would be provided in a few weeks (mid May). I called to follow up once a week and was always told a few weeks out. Now we are at the end of September. I continue to call their office every few days and am always …
We are so happy with the service and experience we have had with Great Plains Communications. The speed is efficient to upload our larger files for processing and we hardly ever had any glitches. It’s so nice to have local service and customer care right here in Kearney Nebraska!! Thank you!
Great service for my business
Love my service!
Terrific service and excellent quality!
Great office. Super nice views.
Becky and Mark were great to work with!
Great customer service and affordable prices! Highly recommend
Fastest residential internet available in Kearney. Works well.
Genuine service from a company that believes in the communities they service. They care about their customers experience!
Excellent company to work for. Solid values. Great team!!!
Dependable and fast service. Very happy with our choice of providers!
Friendly and helpful. There service has been exceptional and I would recommend them to anyone
Customer service is rude
promises you things when you sign and never follows thru
i don’t recommend usa to anyone
go to charter
Customer service is impressive! Great group of people to help you with all your needs.
USA COMMUNICATIONS IS A GREAT COMPANY TO WORK WITH—WHEN CALLING IN—-I ALWAYS GET A GREAT AND FRIENDLY RESPONDS AND MY ISSUE AND QUESTIONS ARE TAKEN CARE OF RIGHT AWAY………THANK YOU USA COMMUNICATIONS FOR YOUR HAD WORK AND DEDICATION TO OUR BUSINESS.
I use USA Communications for my business. I love that they are local and very responsive to any questions I have.
in my area the cable has not worked for the last three weeks i called and asked when it might be fixed, a man named tyler told me it could be another three months then told me he would give me a 15.00 credit if that would help, i told him …
Great customer service from the techs to the top offices. We are very happy we switched to USA Communications.
DON’T BOTHER always goes down and your never a priority as a customer you don’t matter if you can to complain due to your internet not working they will literally hang up on you I’m not kidding they will hang up on you and then not answer anymore
Not getting the speeds paid for and when they put the line in they ruined my property and refused to fix it and sense it was under $2000 in repairs i cant even get a lawyer for it! I WOULD WARN EVERYONE DO NOT GET THERE SERVICE!!!!!!!! very rude no customer service and again DO NOT GET THERE SERVICE!!!!!!!!!!!!
I think USA Communications is a top notch company. From the services they offer to the customer care that they provide. All of it is Grade A.
For the price, this internet is not worth it. We are in Colorado, and for $100 a month we should not be getting only 250 down and 25 up. Most of the time, I only get 100 down and around 2-3 up. While this is the best option for an ISP in our area, I wish that my internet could be more stable, especially for the price we pay.
I decided to rewrite my review after working with USA Communications on a connection issue. Even though they are still working on helping me They have been very friendly and helpful and willing to provide help right away. I appreciate it.
Best company ever!! The internet is so fast and i have never had an issue with it! Also the customer service is the best ive seen by far!! So glad i switched to USA Communications!!
Highly recommend! Our office phone line and internet went down, due to a dead battery, and someone was at our office within 10 minutes and everything was back up and running within 15 minutes! Great service!!
From the very first sales/information meeting in 2015 until present day, it would be hard to choose whether the product or the customer service is better! Our internet and phone system is flawless and they have been there for us on the service end of things for every step of our growth. Highly Recommended!
Ordered service online about a week or so ago for installation. Haven’t heard a peep out of the company since I ordered it. Called today (the day i requested installation) to find out what was going on. Rep on the phone informed me that you …
Basically took my money and never showed up, got charters setup pack, literally had internet in 5 minutes, and USA Communications wants to reschedule me in 7+ days. Get stuffes and I want my money back
I’ve called over 50 times each on about 5 different peoples phone each and no answer! I am going to come to your office and have a switch and I want a full refund! Your company scams people, and your wife doesn’t work my installation cost me a whole lot and for exactly what ? You suck I want my money back!
USA Communications supplies phone and internet services for a non-profit organization I’m a part of in Kearney. We’ve been very pleased with their service and Becky does a great job following up to make sure things are going well. Thankful for their service in this community!
Pre acquisition = 5 = never any issues for years and if there were they were fixed almost instantly
Post acquisition = 1 = issues galore 🤦♀️most recently continuing to say its our …
Our over all experience with USA Communications and their customer service has been nothing but satisfactory. The technicians are always courteous, fast and reliable and the sales team is always professional and knowledgeable.
We have absolutely LOVE our USA Communications service at our business. With our previous provider our service was not reliable and the customer service was even worse. When we have ever had ANY questions Mark is always quick to answer and …
We use USA Communications for our business fiber internet and their customer support is second to none! When we have an issue, big or small, we call them up (talk to a real person) and someone comes out ASAP! Our business needs this sort of …
Since switching to USA Communications, we have had extremely reliable and fast internet service. I have been extremely impressed and so relieved that we do not have to battle internet issues on a daily basis any more! I have found their …
I haven’t had to call a company more often. I usually can handle internet complications on my own but clearly needed to call for some quick fix issues, this company took the longest time to help me. My router went down and it took 4 days to …
As a small business owner reliable and affordable service are imperative. 90% of our work programs are on offsite and internet based. If we loose service or don’t have good service we are ineffective. I have used 3 other companies in our …
I own Control Yours in Kearney, NE – we’re a website design company. We obviously need really REALLY good internet. It’s absolutely critical in our every day work. We switched over to USA Communications a few years ago…and honestly I wish …
Most trash internet i have ever had every week i have to call and tell them internet is out for them to go reset the modem. And the modem in my apartment is in the building so I can’t have access to it all you need to do is unplug it and …
They are happy to sell their internet service, but it takes months to get their cable buried in my yard in Lexington. Still waiting for completion of the job!
This is one of the worst wifi companies I’ve dealt with and I have moved around a lot! They do not give you what you’re paying for and do not work with you when you call. I’ve had issues on multiple occasions! The customer service is awful too! Leave you on hold or say they will call you back and never do. Very unhappy.
I was belittled by one of the supervisors for expressing my concerns about the installation that had taken place. The tech dug a hole in my yard while it was raining and later said he couldn’t finish the install because of the mud, left a …
Internet keeps dropping out while I am hardwired to the router. I have called the customer help line 4-5 times and they tell me a tech will call me the following day. Each time no tech has called. The only support that had been offered is …
I never write reviews, but for the love of God, do not use Great Plains Communications. Period. …
DO NOt USE THIS COMPANY. There’s some really bad companies out there that absolutely don’t care door customers but this one takes the cake. If you having issues with your internet don’t expect to get it fixed soon IF they even fix it at …
Service is terrible. Internet hardly works. Technicians will leave a mess with cords hanging down walls and expect the customer to be happy. Had other technicians come by to fix internet problems. They made the comment of “is this how they …
People are great. Internet is lousy. Would switch to Allo if our Landlords would let us. Real hard to work from home when the internet comes and goes as it pleases
I am a very pleased with the great service and speed that I get with Great Plains Communications. I am an agent with Farmers Union Midwest Agency in kearney and Aaron always provides the best possible service. I would recommend them to anyone.
We started using Great Plains when we moved and our previous carrier didn’t provide service at our new location. We are more than happy with our service and haven’t had service interruption even in rural Nebraska!
SO BAD. Choose any internet provider that ISN’T Great Plains. We were USA customers and never had issues. When Great Plains took over, we started having SO many issues. We pay for the top speed available because my husband works from home, …
Product and service is phenomenal, only to be outdone by 1st class customer service. Aaron and his team made our transition of carriers a pleasent and smooth process, which was very appreciated. Our clinic had no interuptions in business during that time! Top notch team! 5/5
Was told an installation would be provided in a few weeks (mid May). I called to follow up once a week and was always told a few weeks out. Now we are at the end of September. I continue to call their office every few days and am always …
We are so happy with the service and experience we have had with Great Plains Communications. The speed is efficient to upload our larger files for processing and we hardly ever had any glitches. It’s so nice to have local service and customer care right here in Kearney Nebraska!! Thank you!