After being at this place they are difficult they have no respect for their clients or member. With unexceptional service they are not good bank place at all
The worst customer service with the poorest competency. They probably survive due to the name of USC. Go elsewhere for making loans, even if you pay more!!!
Excellent Service! They respond back quicklky and answered all my questions. They are very professional and provide great customer service. Ms. Briseida was helpful and patient with me. I highly recommend them!
4-stars mainly due to limited branch locations overall. This location is usually pretty quick to get you through & out the door. Everyone is very helpful & usually ample parking in the lot. Open a few more branches please!!!
Worst customer service ever!!!!!
Took over an hour to have my son added to my account because the teller lacked knowledge, experience & had absolutely NO clue what she was doing!!!
She had NO people skills when it comes to interacting with the public!!!!!
I prefer this one instead of the one on campus .This place is nice , clean , cozy , Y(😀)U can sit down and watch TV thei in the credit union while Y(😀)U wait .The air condition is (😀)N , the BATHR(🔍)(🔎)M is clean .This place is SAFE . I …
Thank you so much Jorge for the quickness that you delivered my loan! I appreciate that you were very attentive in the payments and answered every question I had! I cant wait to work with you on my car finance! Thank you so much!
Love this place. Once you get used to thier business hours for both branch and atm. It’s good. Easy parking and friendly staff. I will definitely go back and ask for a loan.
I LOVE USC CREDIT UNION !!!! I HAVE PURCHASED 2 CARS WITH THEIR HELP IN THE PAST 3 YEARS. THEY HAVE THE BEST CUSTOMER SERVICE “HANDS DOWN”.JORGE CUEVAS THIS DUDE IS AMAZING. GO TROJANS!!!!!
This is a great bank. I have a car loan with them, and it’s easier than any other loan I’ve ever applied for. You get personal service and there is always someone there to answer the phone.
This place has a metal detector at the entrance. I walked through and it beeped, I was asked if I had a cellphone, to which I replied yes. I put it in a tray next to me and walked through again without a beep. The security guard that …
I was waiting for confirmation of an application and it did not come. A week later, I emailed the credit union and let them know what was happening, they were on it. Turned out to be a technical glitch and they were waiting on me!! From that point forward, it was effortless and I was very pleased.
I just applied for a auto loan and it was great!!! Jorge Cuevas was extremely helpful and with his assistance I was able to save a nice amount of money monthly!! Totally recommend this CU!! Thanks guys!
Excellent customer service, the easiest LOAN process I’ve ever experienced!!! Thank you so much Jorge Cuevas, and all USC CREDIT UNION customer service reps. You’re the BEST!!!!!
Only open Monday – Friday. Inconvenient for employees who work same hours. I have card issues over the weekend and can not access my account all weekend until Monday. Credit Union needs to improve its availability to employees who are not on campus not just students.
Completely unprofessional. The representatives flirt with my husband when he goes in and they know he is married. They even do it when I’m standing right there. We’ve been trying to pay off a loan and when I fax in the form to pay there …
Wanted a payoff letter for my car loan, took me over 4 hours to reach them to send my buyer the letter, bad customer service. Would never bank with them for loans
All I can say is their online check deposit system is the worst. I suspect it was contracted to some low performing clueless vendor employing some lame engineers who are clueless in designing a proper and robust algorithms. They need to …
I just applied an auto loan from USC CU and the process is very easy and fast. Radine Cortez and Briseida Bobadilla are very responsive and helpful. I would highly recommend them and would definitely choose them next time.
I LOVE this place! They are very professional, friendly and efficient. I have been a member for over 16 years and would not dream of going any place else. My loan officer, Jorje Cuevas, was awesome in assisting me with my purchase. They are another reason to be a proud Trojan family member. FIGHT ON!
We had a very peasant experience refinancing a loan that had to be done in a hurry, while I was on travel. Jorge C was pleasant and very helpful. Thank you, USC Credit Union!
I cant thank them enough !! They really do try their best to be the best!! i wont specify on my personal transaction but ill just say I am super happy. Thank you so much . Glad to be a member for so many years, they make you feel part of the family!! It was an honor to work with Mr Cuevas .
This CU is the best ever in LA. They have very good rate and the service is very fast and excellent. Eric (the loan officer) and Ken (from Flower Branch) are friendly and accommodating. I would strongly recommend this CU to everyone.
I am so happy to be apart of the Trojan family. I am especially grateful to Jorge Cuevas for his excellent service in getting my car re-financed. 24 hour turn around was excellent!!!
Expect a very long wait, and on top of that the staff is not vey welcoming. There’s a husky white male who just sits there starring at the computer next to the security guard at the front desk, don’t even bother asking him anything, he’s …
Wow! Just got my 2nd auto loan through USC Credit Union. Absolutely amazing to work with and everything was really fast. Best rate available and great service. Fight On!
Amazing service and turn-around time! Joseph Cordova was super helpful and I am still amazed by how fast he can turn-around with all the docs!! It was less than an hour!! So so glad I went with USC Credit Union!!!
Eric Baja was great to work with on an auto loan. In fact, everyone I’ve interacted with at the SC Credit Union has been friendly and helpful. Glad I joined!
Amazing service! Joseph Cordova was extremely helpful , kind, and patient. He answered emails quickly, and when I called, he almost always picked up phone–or called me right back. This is service I haven’t come to expect from most organizations. Working with him was truly a pleasure.
From start to finish very smooth transaction Jorge was very helpful all the way answering all my questions. Everything finalized within a few days. I’ll definitely be coming back for more thank you USC Credit Union.
I applied for an auto loan and it was handled with utmost professionalism by Eric Baja. He was extremely helpful and he fought hard to get me the best loan amount possible! I would highly recommend this Credit Union & assistance from Eric!
I have had an account with the USC credit union for many years and in the past year have not had activity on my account. I have been using other credit union accounts and haven’t paid attention to the USC accounts. Today I decided to login …
I had an excellent experience. I applied for a loan Saturday. On Monday morning I was contacted by a loan specialist who explained the process. I took pictures of all relevant documents with my phone and sent them over. By Monday evening …
I Would like to recommend USC CU to everybody that’s looking for a car loan. Jorge Cuevas was extremely helpful and knowledgeable. I can’t believe how fast and painless the process was.. Thank you so much Jorge Cuevas.. …
Great place. You come in and sign in on your own on an iPad then wait to be called and the waiting time is no time at all. They helped me get my new car and are in the process of getting me a new motorcycle. Can’t say enough abut USC credit union.
Special thanks to Jorge Cuevas for his great job! He guided me through the whole loan process, what was done in a timely and professional manner! Thank you USC Credit Union!
I am really happy with the service Jorge C. provided me. He explained my loan process and was very patient with me and my numerous inquiries. I love my low loan rate and will coming back for any future financial needs.
USC is the best credit union in SoCal. Jorge was nice and professional. The branch on Flower St. have great customer service as well. They always meet my needs.
Jorge Cuevas did an outstanding job processing my auto loan from start to finish. He is a consummate professional and I highly recommend his services. …
Jorge Cuevas is awesome. He got me a great interest rate on the loan for a new Mustang and a great deal on the car through the USC CU car buying program. Thank You!
I have been a member of the USC Credit Union for a year now and I have always received excellent service from every person I have interacted with. They are helpful and prompt. I have gotten better service here than I ever have at a bigger bank.
Joseph Cordova was outstanding in helping me through the a credit card tranfer process. He kept me updated on the process and was helpful with all of my questions. USC Credit Union has the best transfer in the market. Fight On!!!!
I have conducted business with a number of financial institutions. However, USC Credit Union is by far THE best. The staff follows up and are on top of each detail. They are friendly and go beyond expectations. It was a very pleasant experience.
Ive been banking with the USC Credit Union since I had my first, over 15 years ago. I have always had wonderful experiences, the employees are are very knowledgeable and willing to offer their help and make sure you understand any process you’re inquiring about.
It was a pleasure doing business with USC Credit Union. Their representative, Eric Baja, was prompt and responsive regarding all the documents they needed and the questions I had. Doing business with them via email is also easy and painless.
Great service!! Very friendly and professional people here. First time working with local credit union. really great experience compared with ‘big banks’ Chris Rezo helped resolved my requests in a super timely manner. Highly recommended.
I have banked with USC Credit union for many years; I have had nothing but great experiences in customer service. Great loans at great rates, great service over the phone, in person at each branch and a very convenient app for my mobile devices!
I have nothing but great things to say about USC Credit Union. This financial institution has helped me in so many ways. Aside from providing me with financial support, the team at the Flower St. location has provided me with financial, …
Great rate! This is my 3rd car loan with USC.. I worked with Jorge on a car loan for a private party purchase this time. He kept the process as simple as possible and explained each step along the way.
USC Credit Union is an awesome bank. Not only are they the kindest people but they are highly efficient. They have always provided exceptional service and have helped me with all my financial obligations.
Gross incompetence and lack of communication skills combine to produce inept and substandard customer service. Excellent managerial and executive staff at the upper level. Basic day to day transactions and deposits, address changes, …
My dad was one of the first credit union members back in 1970,. This credit Union is highly recommend, our family is so grateful and thankful for the profecilim and the services.., special thanks to Ms Ana Salazar an excellent and …
TERRIBLE customer service. If you like waiting ON HOLD listening to terrible 1970’s elevator music… this is YOUR BANK! They just transfer your call around from person to person until you eventually hang up.
I applied for an auto loan with USC Credit Union as they had excellent interest rates. They were incredibly fast, kept in communication the entire time, and expedited the process. I would highly recommend them.
I highly recommend the USC Credit Union. Jorge Cuevas customer service was exceptional. He was very responsive, answered emails quickly and was great at following back. Thank you for the great service.
Fast, efficient, and very responsive. Stephen helped my boyfriend and I with our car loan and personal loan. He was able to get everything handled and made sure it was done the way we wanted. They took care of everything and I would recommend them to everyone! I’ve been banking with them for years and I’ll continue to.
Jorge Cuevas at USC Credit Union helped me when I was trying to refinance and saved me close to a $1,000. I am very happy with their service, he was very good at following up and making sure I got the best deal.
I cannot stop praising! USCCU got me an amazing rate for my used vehicle purchase, got me approved very quickly, and within a day I was funded and a check was already in the mail to complete my vehicle purchase. Jorge Cuevas at USCCU then …
Great service!! Jorge Cuevas was very responsive and explained everything in detail. He walked me through the car loan process and made it easy. Thank you Jorge and USC Credit Union!
My car refinancing process was really quick and smooth. Jorge Cuevas handled everything perfectly well. USC Credit Union will be my first choice for all my future financing needs 🙂
I’ve never been so pleased with a bank especially with
USC Credit Union. I’ve had so many issues with other banks. I’m gladly staying with this bank and trusting them. Jorge Cuevas service is extremely helpful he provides me always great options and he ready to help. Many thanks, Luz E. Parada
The loan process is fast and effective. I would like to send my gratitude to my specialist, Joseph Cordova! He is quite efficient and kind. He is always there when I need help. He is professional and somebody you can trust. This is the second car in my family who use USCCU’s auto loan and I truly recommend it! Fight on!
My experience with USCCU has been surprisingly pleasant. From opening my accounts to the credit application, everything was clearly explained to me (by Eric). He also answered my several questions patiently. I found the team very easy (and …
Chris Rizo is the best. He assisted me with my new car loan and made, what could have been a stressful situation, into an easy transaction. He was patient with all of my questions and returned calls and e-mails in a timely manner. The USC Credit Union and staff are A1.
The loan application on line was simple to complete and I got a quick response regarding my approval. Overall the experience with Jorge C. was pleasant and at the end of the process I was able to save myself money by choosing USC Credit Union for my loan! Thank you USC CU!!
I had an incredible experience getting a car loan with USC CU. I was pre-approved for a car loan. On Thursday this week I was told that my car was ready for delivery at the Tesla delivery center on Saturday. That meant I had to get the …
This being the first time I’ve applied for a loan online and with the USC credit union, I have to admit I had reservations about how it would go and how I would be served. Eric Baja immediately put me at ease and walked me through the steps …
I always have a great experience working with the loan specialists at USC Credit Union. I receive quick responses on loan applications and they explain the available options really well. Very satisfied that I decided to bank with them.
This is my first time ever posting a review for any services I have received, so here goes…. A couple of weeks ago, I applied for a summer loan with USC Federal Credit Union. I will admit that I was skeptical I would be approved for the …
USC Credit Union is one of the best institutions at USC. The staff are focused on support, care and sound financial advice. They are professional, prompt and offer the best value and advice across real estate, car loans and general …
Jorge was so helpful getting me approved and set up for a personal loan. He has also helped me with a car loan in the past. He both entire processes very easy 🙂 I will always do business with USC Credit Union.
Amazing Credit Union! I would recommended USC Credit Union to anyone looking for a bank with excellent service and personnel. Our recent car loan experience was amazing. Radine Cortez who handled the whole process was amazing and couldn’t have had a better experience.
I have gotten two auto loans through USC CU and each time has been made very easy. This time I worked directly with Eric Baja, who answered every question I had, as quickly as possible. If you can, I would highly recommend working with him or Jorge Cuevas. Thank you USC CU!
I refinanced my auto loan through USC Credit Union. The experience was awesome! Eric who helped me with the documents was very helpful and made sure everything went smoothly. I strongly recommend USC credit union.
Fight On! 🙂
I was referred to USC Credit Union by one of my friends for an Auto Loan, and I must say, they were extremely helpful and processed my loan within a few days. More specifically, I worked with Jennifer Lastra, and she was truly amazing. …
The USC Credit Union is the Worlds Best! I usually do not write comments or reviews but the service I received from the USC Credit Union needs to shared. I went to the USC Credit Union feeling like there was no solution to my situation but …
Got my car loan through USC Credit Union. Customer service was top-notch and I received a great interest rate. Overall, really happy with my experience. Thanks USC Credit Union, and Fight On!
From start to finish, the USC Credit Union provided outstanding service. Questions were answered in a timely fashion and in a way that clarified any issues in doubt. I can’t say enough kind words about Eric Baja, the person who handled my …
I had an amazing experience in working with Jorge Cuevas from the USC Credit Union in refinancing my auto loan. I submitted by application on Wednesday afternoon and within 24 hours I had submitted and signed my new loan application. A very hassle free process! Thanks!
I did not know what to expect, when I first called USC Credit union. Became member and got my new car financed all in just 72 hours. Incredible speed and effective organization. Eric Baja, you are the star out there and the team Lisa …
I have been a member for 21 years and I have never been disappointed by the service provided by the USC Credit Union. The CU knows how to take care of their members. I had a recent interaction with Jorge Cuevas and he helped me with loan paperwork in an expedient manner. Jorge was pleasant and professional.
Very professional, helpful and the most knowledgeable person I have ever been in UCS Credict Union. Big thank you to Monique Faulk. SHE IS AMAZING.
help me through my fraudulent activity help me with my online banking and now I even have a Secure Credit Card
I have work at USC for 20 plus years and have been with the USC Credit Union almost as long, I have received many Christmas loans, a Car loan and summer loan of which all are paid off and in a timely manner. Today my husband and I received …
I had a great experience working with this credit union to get my Auto Loan. I worked with Jorge Cuevos to secure my loan and I was impressed with how fast he got my application moving. This CU give competitive rates and saves you some good amount of money. Impressed by their quick turn around time.
My agent at the USC Credit Union processed our loan so quickly, that my husband and I were able to buy our car hassle free and within the same week! They are very attentive at USC CU and amazing at their jobs. I would highly recommend them!
Had a great experience with USC credit union. They gave unbeatable low rate for my car loan. The service was also quick and efficient – Jennifer was very responsible and on point. Thank you so much for helping! I would definitely recommend USC credit union.
USC credit union is great! I would recommend them to everyone. Great products, rates and services. Everyone is so knowledgeable, polite and professional. The process of becoming a member, obtaining a checking account and credit card was …
We live in New York State and our recent auto buying experience with the USC credit union was very positive. As a result of the three hour time difference, there was the need to complete some of the online paperwork within a very small …
USC Credit Union is the best! So friendly and great to work with. Jorge Cuevas is terrific to work with! He made the whole transaction painless, fast and easy. I will definitely be going to USC Credit Union for all my loan, insurance and financial needs. Fight On!
USC Credit Union and Stephen C once again provided outstanding and speedy service in completing our auto loan. They made everything very easy and stress free and their rates and terms were better than competitive. They make you feel like …
Quick, efficient, and very responsive, Jorge C. helped ME, My brother, Father WITH our car loans and personal loans. He was able to get everything handled and made sure it was done the way we wanted. They took care of everything and I would …
I needed assistance and i turned to my credit union. Surely, they came through and helped me. I am grateful for their quick responses and for their exceptional customer care. My representative, Jorge Cuevas was on the job with my requests …
I sat down with Francisco today at the Flower St Branch and he was a tremendous help. I cannot thank him and the credit union enough for their assistance today. Francisco was patient, understanding, and very hard working. I am so proud to be apart of this credit union.
i was a first time car buyer and they were tremendously helpful with everything, even helped me get a good deal on some quality auto insurance from Trojan Insurance Services. My Rep., Eric Baja was very knowledgeable, easy to work with and …
Highly recommend the USC Credit Union for any of their available services. Christopher Rizo helped me refinance my auto loan offering me a lower rate. His customer service was exceptional. Christopher answered all emails in a timely manner …
A+++++ outstanding service! I would give Eric a 10 star rating if i could. This was my first time purchasing a vehicle and I was uncertain of what bank to choose to finance with. For a first time buyer, we know the process can be painful …
My USC Credit Union never lets me down! I just easily and successfully applied for a personal loan with no stress. Jorge Cuevas, the loan officer who assisted me was friendly, knowledgeable, professional, and had great follow through. I really appreciated his customer service.
I had a wonderful customer experience working with the USC Credit Union on financing my car. In particular I worked with Eric Baja who couldn’t have been more spectacular. Eric was very responsive to my email and phone calls. His follow up …
I had a very nice experience working with USC Credit Union. Right from their customer care to their loan managers, everyone is very helpful. My loan application was handled and processed in the most time efficient and professional manner. …
I have been a member of USC Credit Union since 2012. Since that time, I have had nothing but positive experiences with the employees. The process for basically any transaction I have conducted has been very convenient for me. I …
I have banked with the USC Credit Union for years, and I have always been happy with the service that I have received. Recently, I needed to secure a car loan in a very short amount of time, and Angelina Ybarra (Member Relationship …
Bad service
Super helpful and straightforward!
A great place to bank
Wonderful place and people!
Good service and excellent Bank
Good fast and friendly fast service.
Life is my blessing of money: and so are you! I love all my money $$$$$$$$$$$$$$$$$….
Great customer service, competitive rates, and fast service.
Great customer service. Friendly and professional staff
The best banking location I’ve ever been to.
Jorge gave me some great advice really appreciate his help.
Great customer service – Radine was a pleasure to work with
Great Service! They are very patient and supportive.
Love this place. Never a long line. Except today. I guess because it’s Friday and the location on campus is closed…
Free parking for 30min, parking gates open 630am to 6pm mon-fri.
I was told there would be only soft pull but it turned out to be a hard pull. God bless them.
Great interest rates and proactive personal customer service!
After being at this place they are difficult they have no respect for their clients or member. With unexceptional service they are not good bank place at all
I have had awesome experience with USC Credit Union.
Finally pulled the last straw with me. And I’ve been with them for years. Pretty much done with the way they run things and give the run around.
Great Auto Loan Rates, helpful staff.
Thank you Chris Rizzo.
Great service – Eric Baja was a pleasure to work with. Very highly recommended
Great customer service. Had an excellent experience. Jorge was very patient and courteous.
The credit union is so easy to work with and the customer service is amazing!
Great experience with the team, Jorge Cuevas stayed on top of everything through out the process. thank you.
USCCU is an ideal place to keep your money… Go credit unions, never trust a bank.
Radine was exceptionally responsive and helpful through the process. A really great customer service overall.
The worst customer service with the poorest competency. They probably survive due to the name of USC. Go elsewhere for making loans, even if you pay more!!!
Have been banking with USC credit Union for quite some time now. Really helpful staff.
They helped me so much and made the entire process quick and easy for me. Very friendly and professional. HIGHLY RECOMMEND!
USC credit union has great service and very competitive rates. Be prepared to wait though.
Really fair place they give you tools to help you grow financially and they treat everyone with respect!
Joseph Cordova was polite and professional and helpful. Thank you Joseph and USC Credit Union
Excellent Service! They respond back quicklky and answered all my questions. They are very professional and provide great customer service. Ms. Briseida was helpful and patient with me. I highly recommend them!
4-stars mainly due to limited branch locations overall. This location is usually pretty quick to get you through & out the door. Everyone is very helpful & usually ample parking in the lot. Open a few more branches please!!!
USC Credit Union is amazing!!! SUPER responsive, easy process, AND the best rates!
J. Cuevas, thank you so much for the speedy loan process. Literally took 2 days. Great service. A ++
Worst customer service ever!!!!!
Took over an hour to have my son added to my account because the teller lacked knowledge, experience & had absolutely NO clue what she was doing!!!
She had NO people skills when it comes to interacting with the public!!!!!
I prefer this one instead of the one on campus .This place is nice , clean , cozy , Y(😀)U can sit down and watch TV thei in the credit union while Y(😀)U wait .The air condition is (😀)N , the BATHR(🔍)(🔎)M is clean .This place is SAFE . I …
Jorge cuevas! Stellar job and even called me to give me pointer on how to improve my standings. Super helpful and informative. Fight on!
Great financial institution with USC credit union.
Jorge Cuevas processed my auto loan. He was very helpful, and they offered me a great deal.
Excellent customer service. I was so pleased to refinance my car with 5% less interest rate. Fight On!
USC CU and Jorge Cuevas is the best!!! the service was professional and excellent as usual. keep up the great service.
Great experience for obtaining loan for my new car. Jorge was super responsive and efficient!
Service used to be great. Little by little it’s going down and getting worse. Lines getting longer and they usually only have 1 teller open.
Thank you so much Jorge for the quickness that you delivered my loan! I appreciate that you were very attentive in the payments and answered every question I had! I cant wait to work with you on my car finance! Thank you so much!
Love this place. Once you get used to thier business hours for both branch and atm. It’s good. Easy parking and friendly staff. I will definitely go back and ask for a loan.
Had a great experience with Eric for an auto loan. Got a great rate. I recommend speaking with him and see what rate he can get for you.
I LOVE USC CREDIT UNION !!!! I HAVE PURCHASED 2 CARS WITH THEIR HELP IN THE PAST 3 YEARS. THEY HAVE THE BEST CUSTOMER SERVICE “HANDS DOWN”.JORGE CUEVAS THIS DUDE IS AMAZING. GO TROJANS!!!!!
Very easy to work with and great rates on auto loans. I have financed two vehicles here and they have always been a pleasure to work with.
Jorge Cuevas from USC credit union is awesome!! He was very fast and efficient and I was able to get peace of mind ASAP!!
This is a great bank. I have a car loan with them, and it’s easier than any other loan I’ve ever applied for. You get personal service and there is always someone there to answer the phone.
This place has a metal detector at the entrance. I walked through and it beeped, I was asked if I had a cellphone, to which I replied yes. I put it in a tray next to me and walked through again without a beep. The security guard that …
I was waiting for confirmation of an application and it did not come. A week later, I emailed the credit union and let them know what was happening, they were on it. Turned out to be a technical glitch and they were waiting on me!! From that point forward, it was effortless and I was very pleased.
I just applied for a auto loan and it was great!!! Jorge Cuevas was extremely helpful and with his assistance I was able to save a nice amount of money monthly!! Totally recommend this CU!! Thanks guys!
Excellent customer service, the easiest LOAN process I’ve ever experienced!!! Thank you so much Jorge Cuevas, and all USC CREDIT UNION customer service reps. You’re the BEST!!!!!
Only open Monday – Friday. Inconvenient for employees who work same hours. I have card issues over the weekend and can not access my account all weekend until Monday. Credit Union needs to improve its availability to employees who are not on campus not just students.
Completely unprofessional. The representatives flirt with my husband when he goes in and they know he is married. They even do it when I’m standing right there. We’ve been trying to pay off a loan and when I fax in the form to pay there …
Always a pleasure to work with the Credit Union. Loan approval process is a quick turn around. It was a honor to work with Mr. Cuevas. Thank you
Jorge Cuevas is awesome – really great customer service. Helpful, shows initiative in giving me options and help with my banking needs. Thank you!
Jorge helped my get a personal loan to consolidate credit cards within 24 hours of application. Very professional and easy to work with. Thank you.
Wanted a payoff letter for my car loan, took me over 4 hours to reach them to send my buyer the letter, bad customer service. Would never bank with them for loans
I’m very grateful to Mr. Jorge Cuevas at USC Credit Union for helping me refinance my loan in a timely manner. Excellent customer service. Thank you!
All I can say is their online check deposit system is the worst. I suspect it was contracted to some low performing clueless vendor employing some lame engineers who are clueless in designing a proper and robust algorithms. They need to …
I just applied an auto loan from USC CU and the process is very easy and fast. Radine Cortez and Briseida Bobadilla are very responsive and helpful. I would highly recommend them and would definitely choose them next time.
I LOVE this place! They are very professional, friendly and efficient. I have been a member for over 16 years and would not dream of going any place else. My loan officer, Jorje Cuevas, was awesome in assisting me with my purchase. They are another reason to be a proud Trojan family member. FIGHT ON!
We had a very peasant experience refinancing a loan that had to be done in a hurry, while I was on travel. Jorge C was pleasant and very helpful. Thank you, USC Credit Union!
I cant thank them enough !! They really do try their best to be the best!! i wont specify on my personal transaction but ill just say I am super happy. Thank you so much . Glad to be a member for so many years, they make you feel part of the family!! It was an honor to work with Mr Cuevas .
This CU is the best ever in LA. They have very good rate and the service is very fast and excellent. Eric (the loan officer) and Ken (from Flower Branch) are friendly and accommodating. I would strongly recommend this CU to everyone.
I am so happy to be apart of the Trojan family. I am especially grateful to Jorge Cuevas for his excellent service in getting my car re-financed. 24 hour turn around was excellent!!!
Very great experience with my loan process. Excellent customer service and attentiveness. No doubt i will be a long-term USC Credit Union Member.
Good BYE Wellsfargo! (13+years), Jorge Cuevas help me out every step of the way and made my auto refinance so easy. Best experience.
Expect a very long wait, and on top of that the staff is not vey welcoming. There’s a husky white male who just sits there starring at the computer next to the security guard at the front desk, don’t even bother asking him anything, he’s …
Wow! Just got my 2nd auto loan through USC Credit Union. Absolutely amazing to work with and everything was really fast. Best rate available and great service. Fight On!
Amazing service and turn-around time! Joseph Cordova was super helpful and I am still amazed by how fast he can turn-around with all the docs!! It was less than an hour!! So so glad I went with USC Credit Union!!!
Eric Baja was great to work with on an auto loan. In fact, everyone I’ve interacted with at the SC Credit Union has been friendly and helpful. Glad I joined!
Amazing service! Joseph Cordova was extremely helpful , kind, and patient. He answered emails quickly, and when I called, he almost always picked up phone–or called me right back. This is service I haven’t come to expect from most organizations. Working with him was truly a pleasure.
From start to finish very smooth transaction Jorge was very helpful all the way answering all my questions. Everything finalized within a few days. I’ll definitely be coming back for more thank you USC Credit Union.
I applied for an auto loan and it was handled with utmost professionalism by Eric Baja. He was extremely helpful and he fought hard to get me the best loan amount possible! I would highly recommend this Credit Union & assistance from Eric!
I have had an account with the USC credit union for many years and in the past year have not had activity on my account. I have been using other credit union accounts and haven’t paid attention to the USC accounts. Today I decided to login …
I had an excellent experience. I applied for a loan Saturday. On Monday morning I was contacted by a loan specialist who explained the process. I took pictures of all relevant documents with my phone and sent them over. By Monday evening …
I Would like to recommend USC CU to everybody that’s looking for a car loan. Jorge Cuevas was extremely helpful and knowledgeable. I can’t believe how fast and painless the process was.. Thank you so much Jorge Cuevas.. …
Great place. You come in and sign in on your own on an iPad then wait to be called and the waiting time is no time at all. They helped me get my new car and are in the process of getting me a new motorcycle. Can’t say enough abut USC credit union.
Special thanks to Jorge Cuevas for his great job! He guided me through the whole loan process, what was done in a timely and professional manner! Thank you USC Credit Union!
I am really happy with the service Jorge C. provided me. He explained my loan process and was very patient with me and my numerous inquiries. I love my low loan rate and will coming back for any future financial needs.
USC is the best credit union in SoCal. Jorge was nice and professional. The branch on Flower St. have great customer service as well. They always meet my needs.
Jorge Cuevas did an outstanding job processing my auto loan from start to finish. He is a consummate professional and I highly recommend his services. …
Jorge Cuevas is awesome. He got me a great interest rate on the loan for a new Mustang and a great deal on the car through the USC CU car buying program. Thank You!
I have been a member of the USC Credit Union for a year now and I have always received excellent service from every person I have interacted with. They are helpful and prompt. I have gotten better service here than I ever have at a bigger bank.
Joseph Cordova was outstanding in helping me through the a credit card tranfer process. He kept me updated on the process and was helpful with all of my questions. USC Credit Union has the best transfer in the market. Fight On!!!!
I have conducted business with a number of financial institutions. However, USC Credit Union is by far THE best. The staff follows up and are on top of each detail. They are friendly and go beyond expectations. It was a very pleasant experience.
Ive been banking with the USC Credit Union since I had my first, over 15 years ago. I have always had wonderful experiences, the employees are are very knowledgeable and willing to offer their help and make sure you understand any process you’re inquiring about.
It was a pleasure doing business with USC Credit Union. Their representative, Eric Baja, was prompt and responsive regarding all the documents they needed and the questions I had. Doing business with them via email is also easy and painless.
Great service!! Very friendly and professional people here. First time working with local credit union. really great experience compared with ‘big banks’ Chris Rezo helped resolved my requests in a super timely manner. Highly recommended.
I have banked with USC Credit union for many years; I have had nothing but great experiences in customer service. Great loans at great rates, great service over the phone, in person at each branch and a very convenient app for my mobile devices!
I have nothing but great things to say about USC Credit Union. This financial institution has helped me in so many ways. Aside from providing me with financial support, the team at the Flower St. location has provided me with financial, …
Great rate! This is my 3rd car loan with USC.. I worked with Jorge on a car loan for a private party purchase this time. He kept the process as simple as possible and explained each step along the way.
USC Credit Union is an awesome bank. Not only are they the kindest people but they are highly efficient. They have always provided exceptional service and have helped me with all my financial obligations.
Gross incompetence and lack of communication skills combine to produce inept and substandard customer service. Excellent managerial and executive staff at the upper level. Basic day to day transactions and deposits, address changes, …
My dad was one of the first credit union members back in 1970,. This credit Union is highly recommend, our family is so grateful and thankful for the profecilim and the services.., special thanks to Ms Ana Salazar an excellent and …
Good decent place to go do your banking some times long line but great service.
UPDATED REVIEW: Received help from Jorge Cuevas and he was responsive, professional, and quick to send over documentation! …
TERRIBLE customer service. If you like waiting ON HOLD listening to terrible 1970’s elevator music… this is YOUR BANK! They just transfer your call around from person to person until you eventually hang up.
By far the worst customer experience I have ever experienced in my life.
My card information was swiped on July 9th. I received a new card in the mail …
I applied for an auto loan with USC Credit Union as they had excellent interest rates. They were incredibly fast, kept in communication the entire time, and expedited the process. I would highly recommend them.
I highly recommend the USC Credit Union. Jorge Cuevas customer service was exceptional. He was very responsive, answered emails quickly and was great at following back. Thank you for the great service.
Fast, efficient, and very responsive. Stephen helped my boyfriend and I with our car loan and personal loan. He was able to get everything handled and made sure it was done the way we wanted. They took care of everything and I would recommend them to everyone! I’ve been banking with them for years and I’ll continue to.
Jorge Cuevas at USC Credit Union helped me when I was trying to refinance and saved me close to a $1,000. I am very happy with their service, he was very good at following up and making sure I got the best deal.
I cannot stop praising! USCCU got me an amazing rate for my used vehicle purchase, got me approved very quickly, and within a day I was funded and a check was already in the mail to complete my vehicle purchase. Jorge Cuevas at USCCU then …
Great service!! Jorge Cuevas was very responsive and explained everything in detail. He walked me through the car loan process and made it easy. Thank you Jorge and USC Credit Union!
My car refinancing process was really quick and smooth. Jorge Cuevas handled everything perfectly well. USC Credit Union will be my first choice for all my future financing needs 🙂
I’ve never been so pleased with a bank especially with
USC Credit Union. I’ve had so many issues with other banks. I’m gladly staying with this bank and trusting them. Jorge Cuevas service is extremely helpful he provides me always great options and he ready to help. Many thanks, Luz E. Parada
The loan process is fast and effective. I would like to send my gratitude to my specialist, Joseph Cordova! He is quite efficient and kind. He is always there when I need help. He is professional and somebody you can trust. This is the second car in my family who use USCCU’s auto loan and I truly recommend it! Fight on!
My experience with USCCU has been surprisingly pleasant. From opening my accounts to the credit application, everything was clearly explained to me (by Eric). He also answered my several questions patiently. I found the team very easy (and …
Chris Rizo is the best. He assisted me with my new car loan and made, what could have been a stressful situation, into an easy transaction. He was patient with all of my questions and returned calls and e-mails in a timely manner. The USC Credit Union and staff are A1.
The loan application on line was simple to complete and I got a quick response regarding my approval. Overall the experience with Jorge C. was pleasant and at the end of the process I was able to save myself money by choosing USC Credit Union for my loan! Thank you USC CU!!
I had an incredible experience getting a car loan with USC CU. I was pre-approved for a car loan. On Thursday this week I was told that my car was ready for delivery at the Tesla delivery center on Saturday. That meant I had to get the …
This being the first time I’ve applied for a loan online and with the USC credit union, I have to admit I had reservations about how it would go and how I would be served. Eric Baja immediately put me at ease and walked me through the steps …
I always have a great experience working with the loan specialists at USC Credit Union. I receive quick responses on loan applications and they explain the available options really well. Very satisfied that I decided to bank with them.
This is my first time ever posting a review for any services I have received, so here goes…. A couple of weeks ago, I applied for a summer loan with USC Federal Credit Union. I will admit that I was skeptical I would be approved for the …
USC Credit Union is one of the best institutions at USC. The staff are focused on support, care and sound financial advice. They are professional, prompt and offer the best value and advice across real estate, car loans and general …
Jorge was so helpful getting me approved and set up for a personal loan. He has also helped me with a car loan in the past. He both entire processes very easy 🙂 I will always do business with USC Credit Union.
Amazing Credit Union! I would recommended USC Credit Union to anyone looking for a bank with excellent service and personnel. Our recent car loan experience was amazing. Radine Cortez who handled the whole process was amazing and couldn’t have had a better experience.
I have gotten two auto loans through USC CU and each time has been made very easy. This time I worked directly with Eric Baja, who answered every question I had, as quickly as possible. If you can, I would highly recommend working with him or Jorge Cuevas. Thank you USC CU!
I refinanced my auto loan through USC Credit Union. The experience was awesome! Eric who helped me with the documents was very helpful and made sure everything went smoothly. I strongly recommend USC credit union.
Fight On! 🙂
I cannot express to anyone and everyone how happy I am to be a member of the USC Credit Union. …
I was referred to USC Credit Union by one of my friends for an Auto Loan, and I must say, they were extremely helpful and processed my loan within a few days. More specifically, I worked with Jennifer Lastra, and she was truly amazing. …
The USC Credit Union is the Worlds Best! I usually do not write comments or reviews but the service I received from the USC Credit Union needs to shared. I went to the USC Credit Union feeling like there was no solution to my situation but …
Got my car loan through USC Credit Union. Customer service was top-notch and I received a great interest rate. Overall, really happy with my experience. Thanks USC Credit Union, and Fight On!
From start to finish, the USC Credit Union provided outstanding service. Questions were answered in a timely fashion and in a way that clarified any issues in doubt. I can’t say enough kind words about Eric Baja, the person who handled my …
I had an amazing experience in working with Jorge Cuevas from the USC Credit Union in refinancing my auto loan. I submitted by application on Wednesday afternoon and within 24 hours I had submitted and signed my new loan application. A very hassle free process! Thanks!
I did not know what to expect, when I first called USC Credit union. Became member and got my new car financed all in just 72 hours. Incredible speed and effective organization. Eric Baja, you are the star out there and the team Lisa …
I have been a member for 21 years and I have never been disappointed by the service provided by the USC Credit Union. The CU knows how to take care of their members. I had a recent interaction with Jorge Cuevas and he helped me with loan paperwork in an expedient manner. Jorge was pleasant and professional.
Very professional, helpful and the most knowledgeable person I have ever been in UCS Credict Union. Big thank you to Monique Faulk. SHE IS AMAZING.
help me through my fraudulent activity help me with my online banking and now I even have a Secure Credit Card
I have work at USC for 20 plus years and have been with the USC Credit Union almost as long, I have received many Christmas loans, a Car loan and summer loan of which all are paid off and in a timely manner. Today my husband and I received …
I had a great experience working with this credit union to get my Auto Loan. I worked with Jorge Cuevos to secure my loan and I was impressed with how fast he got my application moving. This CU give competitive rates and saves you some good amount of money. Impressed by their quick turn around time.
My agent at the USC Credit Union processed our loan so quickly, that my husband and I were able to buy our car hassle free and within the same week! They are very attentive at USC CU and amazing at their jobs. I would highly recommend them!
Had a great experience with USC credit union. They gave unbeatable low rate for my car loan. The service was also quick and efficient – Jennifer was very responsible and on point. Thank you so much for helping! I would definitely recommend USC credit union.
USC credit union is great! I would recommend them to everyone. Great products, rates and services. Everyone is so knowledgeable, polite and professional. The process of becoming a member, obtaining a checking account and credit card was …
We live in New York State and our recent auto buying experience with the USC credit union was very positive. As a result of the three hour time difference, there was the need to complete some of the online paperwork within a very small …
USC Credit Union is the best! So friendly and great to work with. Jorge Cuevas is terrific to work with! He made the whole transaction painless, fast and easy. I will definitely be going to USC Credit Union for all my loan, insurance and financial needs. Fight On!
USC Credit Union and Stephen C once again provided outstanding and speedy service in completing our auto loan. They made everything very easy and stress free and their rates and terms were better than competitive. They make you feel like …
Quick, efficient, and very responsive, Jorge C. helped ME, My brother, Father WITH our car loans and personal loans. He was able to get everything handled and made sure it was done the way we wanted. They took care of everything and I would …
I needed assistance and i turned to my credit union. Surely, they came through and helped me. I am grateful for their quick responses and for their exceptional customer care. My representative, Jorge Cuevas was on the job with my requests …
I sat down with Francisco today at the Flower St Branch and he was a tremendous help. I cannot thank him and the credit union enough for their assistance today. Francisco was patient, understanding, and very hard working. I am so proud to be apart of this credit union.
i was a first time car buyer and they were tremendously helpful with everything, even helped me get a good deal on some quality auto insurance from Trojan Insurance Services. My Rep., Eric Baja was very knowledgeable, easy to work with and …
Highly recommend the USC Credit Union for any of their available services. Christopher Rizo helped me refinance my auto loan offering me a lower rate. His customer service was exceptional. Christopher answered all emails in a timely manner …
A+++++ outstanding service! I would give Eric a 10 star rating if i could. This was my first time purchasing a vehicle and I was uncertain of what bank to choose to finance with. For a first time buyer, we know the process can be painful …
My USC Credit Union never lets me down! I just easily and successfully applied for a personal loan with no stress. Jorge Cuevas, the loan officer who assisted me was friendly, knowledgeable, professional, and had great follow through. I really appreciated his customer service.
I had a wonderful customer experience working with the USC Credit Union on financing my car. In particular I worked with Eric Baja who couldn’t have been more spectacular. Eric was very responsive to my email and phone calls. His follow up …
I had a very nice experience working with USC Credit Union. Right from their customer care to their loan managers, everyone is very helpful. My loan application was handled and processed in the most time efficient and professional manner. …
I have been a member of USC Credit Union since 2012. Since that time, I have had nothing but positive experiences with the employees. The process for basically any transaction I have conducted has been very convenient for me. I …
I’ve banked for 20 years with USCCU, from my earliest days in LA as a student at USC to present day. …
USC helped me a lot with my home mortgage. Joe is great loan officer, I am very lucky of being one of the members. Thank you USC, fight on!!
I have banked with the USC Credit Union for years, and I have always been happy with the service that I have received. Recently, I needed to secure a car loan in a very short amount of time, and Angelina Ybarra (Member Relationship …