USMD Hospital at Arlington is centrally located in the DFW metroplex and serves patients in Arlington, Dallas, and Fort Worth, TX with surgical specialties and emergency services. The facility was founded in 2003 to be a physician-led hospital where the health, safety, and comfort of the patient come first. USMD Hospital at Arlington was the first medical facility in DFW to obtain and utilize the da Vinci® Surgical System, and the facility currently houses three of these advanced systems. Their services include bariatric surgery, colon and rectal surgery, gastroenterology surgery, back and spine surgery, general surgery, oncology, ophthalmology, orthopedic surgery, otolaryngology, pain management, podiatry, vascular surgery, men’s health, urology surgery, robotic surgery, gynecology surgery, breast cancer surgery, and women’s health. The hospital consistently has excellent patient satisfaction ratings and exceeds industry standards for infection control.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
801 W Interstate 20, Arlington, TX 76017
I am currently 35 weeks pregnant went in today to see my obgyn Dr Aurora López my scheduled time was 9:30 I got their at 9:42 12min late because their was an accident keep in my im 35 weeks pregnant I got there and was told Dr lopez had put …
highly recommended
Do your homework.
uncaring, rude workers
Very poor service!!!!!
great hospital!
good
rachel is a cute.
Excellent service and care
it’s great from the outside.
It is all about the money and money is in surgery.
Very slow and long service
The billing system and billing personnel are the worst.
Made me feel better
Wanna go home. Lol.. Good people
Worse hospital ever.
Please don’t come here.
No one answers the phones not even the main hospital line???????
We appreciate all you do USMD!
The best Hospital I ever been at & in .
One of the best hospital experiences ever.
Nice
I was SKIPPED 4 times in 2 hours. I LEFT,NEVER TO RETURN!
Clean and easy enough to get in and out of for what I needed.
Clerk information very slow and incompetent. Waiting for a long time .
Great doctors and service all around!
Dr. Wright seems like a really cool guy
Friendly caring staff that takes care of your family…like their own family.
Extremely long wait times in the ER and very unprofessional nurses.
Soo nice, wanted to make sure was out & couldn’t feel surgical procedure
A good hospital for surgery. As you can read the er isnt the strong suite of this hospital.
I like the service I receive from this hospital. Very friendly and professional.
This place sucks because I waited 9PM to 3AM just for a couple shots and half if them were just sit there and don’t do anything so most definitely not coming back
THIS PLACE SUCKS
Fast and friendly. Broken finger was treated very fast and everything turned out great.
i went here when my wife was about to give birth, Doctor didnt know what kepra was
Fast, courteous & attentive service every time I have visited the ER, for myself or with a friend.
Wow these reviews are horrible. My experience here was okay but all these bad reviews makes one wonder…..
the nurses and doctor were great. my first time here.
I been really happy with Dr Flory so far getting my health back in track
Cancer left kidney Dr Richard Bevin Thomas removed and everything went great for sugary
did not give me referral i needed for neurologist for my head pain said i was alright but not i will never recommend this practice
Never go to the Emergency room. You will wait like 45 min to call you. S…..cks
Staff seemed to care about the patient and patients family, and they have complementary beverages and snacks.
Rejected vasectomy because of age after I paid. One doctor just wouldn’t call back.
Worst place ever.. staff does not even acknowledge or apologize for the 6 hr wait !! They are insentative to patients pain, conerns or pain. I DO NOT RECOMMEND !!!!
One of the Best Hosptial’s in Arlington Texas, great customer service fast and caring, Doctors are knowledgeable and care about your treatment.
Don’t come here for a real emergency unless you want to die waiting 10 hours to get looked at over something small. 7 rooms and they are always full.
This ER is a joke. I’d rather die then go there again.
So rude and unprofessional.
Great ER, the staff and doctor were so friendly to my son and I. I recommended, waiting area was clean, nice, comfortable and the waiting time was very short.
Wouldn’t recommend if you are trying to come and support a family member or friend . They told me i couldn’t come in because i wasn’t getting seen never in my life heard some mess like this
Would not even bring my dog here for shots. Nasty hospital. Nurse had open sores all over his body in the ER.
WOSRT EXPERIENCE EVER NURSES ARE RUDE DOCTORS ARE RUDE AND I SAT IN THE ER FOR 4 HOURS JIST TO GET STAPLES TAKEN OUT MY HEAD. I WENT TO THE NURSES STATION MPRE THAN ONCE LOOKING FOR HELP. ALL THEY DO IS SIT AT THE NIRSES STATION LAUGHING …
The emergency doctors suck… how can you as a medical professional ask a patient who has described their pain as a 10 why are you cry what’s the tears for… then say you don’t wanna give me any pain meds.. DO NOT I REPEAT DO NOT GO TO THIS HOSPITAL
Absolutely dreadful and downright horrible experience. The staff were extremely rude when I went there for a surgery and also they were more concerned with the paper work than my well being.
Dr chong is a dick don’t use their er. Worst scam ever very unprofessional doctor. I will go at all cost to avoid this hospital. Dr chong came in yelling at me.
I have been going there for the last 4 years and have always had the best care I could ask for. All staff are friendly and helpful and the doctors are excellent.
15y years ago you felt like family…The staff was great the service was caring…They had renovations and Doctors moved on and the rest is History…You will die if you have real medical issues.
Had my appendix removed here and I was so so pleased with their work. From nurses and doctors to front desk. Thank you !
Ignore the person that said “do not go ther”! This is a wonderful, caring hospital. I have had many experiences there and have another back surgery soon. I highly recomend this hospital!
Please don’t take your loved one to this hospital. They only use agency and contract labor and they will disconnect you from the patients care plan. Very suboptimal care 😥 …
My second surgery here and staff were great, from the Surgery Center, Recovery Area, and my room staff. All were top notch.
Wasted time and money. 0 stars.
I had to give a star but honestly NO STAR. As I am typing this I’m going to lose money today. I got here at 9ish PM and I have NOT seen the doctor 1:45 AM, Yes AM. I am a truck driver and I am required to rest for 10hrs. Looks like my load will be LATE LATE.
I didn’t want to give ANY STARS!!! IN ORDER TO POST… YOU HAVE TO AT LEAST GIVE IT ONE STAR!!! POOR QUALITY!!!! I went to the EMERGENCY ROOM for chest pain which in their estimation I was considered a CARDIAC PATIENT. First thing, I …
I was with my wife in the ER when her blood sugar was too high. Very prompt, professional, friendly care. We had around three hospitals to choose from, and I’m glad we chose USMD Arlington.
These people exemplify exactly what is wrong with doctors offices and the medical system. These are savages, not doctors. Their minions are equally unprofessional , rude and pathetic. Don’t waste your time. Don’t expect them to treat you as a fellow human being.
All the nurses and techs on the second floor are amazing and sweet. They toke care of me and help me get back on my feet but let’s not forget about
👉Dr.Yoon👈 a man with the heart of gold i appreciate you help getting me back on track👍 …
Worst hospital I’ve ever been too. The doctors don’t care about nothing just care about discharging you , don’t even ask a lot of questions about what’s really wrong with you. The nurses are rude and don’t make you feel comfortable at all. Don’t even know why this hospital even is still open
It’s honestly unacceptable for how slow they are it’s 2:43am i asked the lady am I next she said it depends on what you’re coming for so she put somebody else inside before me and I have horrible migraine and swollen throat
The worst hospital ever I sat in the waiting room for two hours for them to tell me I couldn’t be seen do to no rooms after watching them check multiple people out while I was waiting totally unacceptable
I just left this place. “Fool me once, shame on you, fool me twice shame on me…”
My last experience was terrible 2 years ago. I thought, like most businesses, …
My mom just left this hospital tonight about 8:15 pm. She had surgery on her neck about 4 months ago (not at this hospital) and she is in a lot of pain right now. She can’t breathe that well and she hasn’t been eating due to pain. …
Ty soooo much to dr. Gibbons. I had already gone to a different hospital twice and got no help. It just kept getting worse. Now its been 2 days and my eyes have almost cleared up. I thought i was going to go blind for a couple days. SHOUT OUT TO DR. GIBBONS
Had an ER visit back in February, received a bill in the mail, in MAY, for a small outstanding balance. Paid this within a few days of receiving it. A couple of weeks later get ANOTHER bill for the same service which had already been …
If I could give this place 0 stars I would.. This has got to be the WORST hospital EVER!! Been here multiple times in the past 2 weeks for the same problem that keeps getting worse and all they keep doing is giving us a new precreption and …
My Dr is fantastic. However, the staff is to be desired. I tried to call and schedule a lab work appt. And was informed I couldnt schedule that. Showed up here at 8am to get lab work done. Told me I have to make an appt. Everyone needs to …
Went in through the E.R. Only waited 30 minutes and then they started really taking care of me right away. There was a one day delay for surgery because a couple of more serious patients were ahead of me. But I came out minus a gallbladder and feeling as if the care staff really did care.
We had to make a trip to the emergency room and we were seen fast. The doctor on duty that day was amazing and followed up with us after the surgery.
Its a disgrace that they are allowed to call that place an emergancy room. One doctor for the whole er. That pathetic. Thank god i wasn’t actually dying and was able to get to a real hospital. Plus their intake gentleman had the personality of an ice cube. I do no recommend this place for emergencies.
I guess it depends on who you are, me and my girlfriend was in an accident so i came with back problems and her neck and wrist hurts. Doc came in and check my reflexs on my legs and feet and basically told me im ok. NEVER even looked at my …
The slowest ER ever!! I’ve been waiting for an hour for discharge papers and the nurse just tried to come in and take my blood pressure as if i haven’t been seen. They are so slow!
I love coming here. I don’t know who’s in charge of training the staff, but they are sooooo nice!
If I could give it no stars I would. Never been talked to so rudely by a doctor in my life. I was told the reason I came to the ER is not an ER visit.I walked out!!!! Dr. Kyle Thibodeau – is this the doctor and I will be reporting him to the board
I don’t know why this medical facility is rated so low. I saw nothing but friendly and professional people during my brief stay in this hospital. If I had to go back here in the future, I would have no hesitation. Thanks to all for taking good care of me.
Every time i take my mom there to get her pessary cleaned, we’re made to wait at least an hour eventhough we had an appoitment. Last week Lisa, the Office Manager, was outright rude when i pointed out how long we had been waiting. She was condenscending even while she pretended to help!
These two Receptionists(a man and a woman) nicely rude then giggling behind the patient’s back. People come in stressed needing help. Only one person in the waiting rooms so they should be excited about anyone coming in for help. Not impressed.
First and LAST time I ever go here. Horrible experience. 5 hour wait in a room for a headache that never even got an exact answer what was wrong with me. I have small veins and got stabbed 4 times just to get blood drawn and they still …
I went to this hospital for treatment and when my wife and I arrived we were in the waiting area and some crazy lady approached my wife and she asked her how to get to Matlock road. My Wife stated to this person that she did not know how to …
This ‘er’ did not have what I needed. No MRI technicians, basically wouldn’t help with what I needed for my back pain. Basically turned me away, but at least the triage guy was honest, and let me know they can’t do much but ‘X Rays’. Which …
Had 3 pregnancies and no babies , but I really appreciate the sympathy and the hard work of the doctors. I regret having so much anger and not giving the credit like I should have. Somethings are really unpreventable no matter what and that is no one’s fault.
Do not go here, they do not care about the patient. I went there for help as I had asthma and bronchitis and pneumonia. I was prescribed some nebulizer treatments, steroids and inhaler and antibiotics. …
The ER doctor prescribed me medication for an e coli/salmonella infection I didn’t have, and it almost put me in the hospital for a long time. I got all the side effects of the medication he never told me about, even though I asked if there …
My boyfriend, Tucker, just got a double fusion in his back by Dr. Rosenstain. We had a whole weekend of being here. The time we spent here, we were treated with the most care. I couldn’t thank the lovely staff enough for everything they did …
As good of service as you could want. The nurses and administration were friendly and professional and the doctors took more than enough time to do a presurgery visit and post followup. Can’t see where there could be any complaints with this facility or its people. Thanks for looking after me so well today.
Terrible people who don’t actually care about people.
6 rooms and only 1 doctor everyday.
Rude attitudes, disgraceful behavior and every doctor or nurse outside of this …
Extortionists…
I needed to get some of my information about a procedure many years ago. I got the run-around from USMD, the original hospital, and a surgeons office. …
This organization is appalling! Scheduled for surgery at 7am, Find out that an authorization was missing upon arrival and then lied to by the front desk registration person Talishia L. who said someone in the back is on hold with blue cross …
If I could rate a ZERO I would! Came in at the request of my doctor and coming from another hospital in Austin. They never took my vitals, the doctor only called my doctor after the lead nurse insisted on it. They sent me home in …
FABULOUS! I love this facility. I have had every procedure as an adult here at USMD Arlington. Everyone I have contact with is kind and caring. …
The ER is horrible, rude nurses and doctors. My husband was hospitalized for more tests and pancreatitis. Kept 2 days but did nothing but another blood test. He was diagnosed with acute and chronic pancreatitis, elevated liver enzymes, and …
The nurse and doctor provided my son with quick medical care. They were very mindful of his age and did everything to help him feel comfortable with the procedure. They made the emergency less stressful.
I do not have a complaint on service as I was admitted on Christmas day without a wait and received great care (was only person there for several hours) BUT I do have a problem with their pricing/billing. I was seen by the ER doctor for all …
Lady at the front desk refuse to give out mask. Due to other people running off with them and they’re running low on masks. Okay so you rather put patients and there love ones at risk for other people stupidity. I had left. It’s not like you’re paying for them. On top of that I couldn’t go and the backroom with my love one.
Literally the most incompetent and unprofessional billing department I’ve ever dealt with. They made the mistake and yet don’t have the sense or the ability to fix it. If I didn’t LOVE my wonderful OBGYN who works here I would be completely gone.
I have always heard that this hospital was great and everyone was friendly. One time I remember going to visit a friend and the people I talked to at the time really was I had asked what room my friend was in and the person said I will take …
I absolutely received the beat care here. Everyone was wonderful. I love Dr Amin. If he had a family practice, I would stick with him. The nurses were so helpful and kind. They genuinely care. Thank you USMD
WARNING TO ALL IMPLANT MAMMOGRAM PATIENTS * I was urged to get a Mammogram by my physician but I have old implants from an augmentation. I informed the staff of the age of them and they assured me that it is only a slight risk of rupture. I …
I had a wonderful doctor and group of nurses look after me after I had gallbladder surgery but the two star review is for whoever works the hospitals main line when you call in. She is rude and I hate even talking to her any time I call in to make a payment on my bill. She makes it a hassle.
Waited over an hour and a half in the ER to still not even be seen to take my vitals, let alone get treatment. The few people before us waited aver an hour each, got taken back for vitals, and sent back out to wait some more. …
My mother was here for the last two weeks. The staff doctors were nothing short of outstanding. My mom got the best care possible. Sadly she could not fight any longer and passed away on Saturday night. Some of the nurses were upset which …
No experience with the hospital but years of experience with the mens health clinic. Couldnt agree more with some of the complaints. If you like waiting months for service for no other reason than their incompetence, this is the place for …
I wish I could give no stars.
I went to USMD @Arlington emergency room on Feb 10, 2018 for chest pains, nauses, dizziness, and pain in my upper back close to my shoulder. I talked with the …
I just left this hospitals ER and I would never refer anyone to this ER. I was brought in the back within 2 minutes of arriving only to never even be seen by a Dr. As I was changing into the gown the dr came in but left to let me undress. I …
All the staff is kind, caring, professional and compassionate, from the person who checks you in to the nurses, Drs, techs and everyone in the Radiology department. I HATE having to go to the hospital, but I would choose USMD over the bigger hospitals any day.
If you have a TRUE emergency…this is not the hospital for you. Horrible experience at this “ER” yesterday! My husband went in with two severed fingers. I had to beg the man at the front desk for a wheelchair and water. He was super …
Appalling service. Complete disregard for satisfying the customer, i.e. the patient.
Was here for a biopsy exam. …
I fell and had a fractured fibula, and came here to the ER. They took a couple of xrays, gave me a short boot, and prescribed me some Tylenol 3. This trip amounted to $800 after insurance. I went to a specialist at the Texas Health …
I have been scheduling my surgery for this hospital and I have never had so many issues with billing. Carol who handles that is incredibly rude and very demeaning. She talks down to you frequently and is hard to get ahold of. I worked with …
This is the worst place to ever come in an emergency situation. I came and checked in on 4/12/18 at 10pm. I waited in the main hospital lobby due to ER having alittle traffic. I was called to take my vitals at 12am. I was told to sit back …
Registered Nurse, Ginger is an embarrassment to this establishment. She is impatient and has a horrible, tacky attitude. By law, you get a copy of everything you sign. She rolled her eyes. She got upset because I did not want blank …
Took my 88 y/o mother to E.R.. 3 hours to see 1st Doctor. He disappeared and are still waiting for blood to be drawn for labs. Over an 8 hour stay. Went in at noon and got lab results, urine, blood and CT at 7 PM. When they discharged her they did not even help me get my frail mother from the bed into a wheelchair.
I had to take my autistic son when he had pneumonia. At first the doctor came in without even testing him said he wasn’t that sick to come. They ended up giving him a shot for pneumonia. Doctors need to shut up until they can give a proper …
Dad came here after a spell of diziness. He finally decided to come get checked out after a bad fall at his house. When I arrived his iv bag was empty and he told me he had been there for hours no tests were done at this point. His nurse …
I was charged nearly $8000 when I went to the ER for severe abdominal pain. I had blood and urine tests and a catscan. I spoke to the same doctor twice. I was there for approximately 5 hours, and much of that time was spent in the waiting …
Significant other was admitted here for over a week. Overall a good stay. Nurses were quick to respond to calls, very attentive. Not to mention all the nurses were wonderful and very patient people – very professional! The rooms are very …
Oct 3rd- Had my first appointment 30 days ago at 6 months pregnant. Scheduled for a sono and glucose test for today. Came into Dr Patels office at USMD and they told me they cancelled my appointment because they released me. The reason …
Dr. Babaloa is an excellent doctor who has helped me considerably with problems I have had with incontinence. His bed side manner is excellent and his professional behavior is much appreciated. I can not say I am cured but Dr. Babalola continues to try different procedures to see if he can help.
Best hospital experience. Everyone is kind and caring from the Doctors, Nurses, Techs, and nutritional staff. They were understaffed one day but the care I received that day was just as exceptional as any others. The nurse was running …
First rate! I stayed there 2 nights. The first night I was one of just a few patients on the floor. The next night they had a full house. I received the same excellent care both nights. The nurses and techs were very attentive to my needs. If I had an issue that needed attention, they were right there.
I love this hospital. Doctors are loving and caring and wanna help get you in and out. BUT during check in my spouse was experiencing back pain and the black heavy set lady at the check in asked who we wanted to put in as next of …
I accompanied my 76 year old mother for a bladder biopsy. USMD is very professional, organized and competent from registration to getting back in the car. The doctors and nurses involved in my mother’s surgery were caring and skilled; they …
Update: diagnosis is two strokes
Don’t go to USMD if you have a serious problem. As another review pointed out, it’s a surgical hospital, and can’t deal with much else. …
Nurse Frances is amazing. Patient , kind , empathetic , Professional.
And The Dr did an awesome job .
This rating is poor, to fair, but it my experience there doesn’t even rate a “poor”! Two years ago, I took my daughter to the emergency room at USMD Arlington because she was having severe headaches. It service and professionalism was …
This was the most humiliating and worst hospital experience ever. I went to the ER with a really severe pain in my lower abdomen. Thought it might be appendicitis. Recently my step daughter had to have surgery for this same thing so it was …
Dr. Budhani is great, it’s his check-in staff that caused this one star review. The older lady with short hair and glasses and younger girl with glasses and ponytail were super loud while checking people in. I was sitting at the farthest …
Since going to the ER is the luck of the draw you can’t know what Dr. your going to see and I’ve had to come here twice before due to a recent illness. The nursing staff on today’s visit was OK but the Dr….Dr. D. Gibbions was very rude n …
I’d give facility a negative star if at all possible. I’m not the person to leave reviews, much less a negative review but in this instance it’s definitely necessary. …
I have been using the Dr’ s here for a long time. I had a procedure done today and the care I recieved was great. The nurses were extremely attentive and nice.
If I can give a 0 star or a negative point, I would!!
I had a biopsy which I didn’t really need in January. When I was making appointment for that, I asked about the charges. The lady just said that we will bill …
I DO NOT RECOMMEND THIS HOSPITAL TO ANYONE!!!
Read this in its entirety: …
I love this hospital. Staff is so friendly and quick, I’ve never had any problems. My mom has had multiple surgeries here and was always treated amazing and taken great care of. I saw on of the obgyn’s on the second floor through my whole pregnancy and she was great! The staff in the office is so friendly and polite, best experience!
For the last month, we have had horrible lack of care at USMD. Starting with a surgery, that should have lasted thirty minutes but ran into almost three hours of being under antithesis, a month later will have to be redone at UT …
I had a robotic prostatectomy last week at USMD and the service was 5 star all the way from check-in to check-out. Dr. Justin Lee was my surgeon and he explained everything to me preop and postop. The recovery room nurse, Bernice, was …
TERRIBLE EMERGENCY ROOM SERVICE! I took my daughter who was having terrible pain on her side and she could not walk and the girl at the desk was not paying me hardly any attention then during registration she answered her cell phone and …
I had to visit the Emergency room tonight and had the worst experience with Dr.Donald Gibson. He is the worst of the worst. I felt as if he interrogated me about why I was there. First of all he never asked how I felt or what I was feeling. …
Brought my son here today ONLY because his Doctor was unavailable n there close by TRUST me unfortunately you can actually trust the negative reviews. He told them his sinus n head hurt they didn’t even check his face for tenderness or …
Don’t go to the emergency room here if you’re bleeding. My husband cut his thumb open and needed 5 stitches and they kept us waiting in the waiting room for 3 hours, blood gushing everywhere. Several people went ahead of us including a …
If you love waiting for unnecessary reasons then you will love this place. They tell you one thing and do another, and take hours doing it. Staff is nice but that’s the only positive. Apparently we are waiting until 6pm to be discharged …
Had an online telemed appointment scheduled for 3:45pm. It is now 4:30 and Dr. Chudhri has yet to log on and join. I called the number to see what the issue was and was put on hold for 10 minutes, then told I needed to reschedule. I get …
Do not use these people. My payment was made two weeks late so they sent it to collections. Called to make arrangements but were told I had to talk to collections. After paying collections, USMD continues sending bills after it was …
I was here for a procedure and it required to be monitor thereafter, after I was initially housed in the ER and given something to drink and eat. I was pretty much left unattended. An EMT came through and asked me if I needed anything, …
Actually a good hospital, they did everything in their power to help me was very honest and kind, wait was a tad bit long but it was worth the treatment not sure of the doctor’s and nurse’s name but I went in on September 1st and was seen by the night crew, I felt better soon as I walked out.
I went to this place because it’s near by where I live and thought it will be quick…. finds out they only got 7 ER rooms and they cant keep up with incoming patients. Yes, 7 ER Rooms, what a joke. Waited for 3hours in the waiting room and …
This place need more cleaning and taking care of. Not really organized. First nurse we saw started with a lot of questions a out the reason of visit, we went to the room and few minutes later another nurse came with sticky notes asking my sick wife same questions!!!???
I went here because I had a kidney stone…I was in an immense amount of pain and went into the Emergency room, it took me about 25 minutes to get in which was not bad compared to previous hospital visits at other places. Let me tell you, …
Went in for chest pain. Was ignored by the receptionist, talked down to by the nurse, and told several times to “just calm down” while I was in quite a bit of pain. If you’re looking for any sort of compassion or understanding, go somewhere else.
I don’t understand the bad reviews or the low review on this hospital. Everytime I come to this hospital I get excellent care. I’ve never have to wait and they took care of me quickly everytime. The staff, nurses, and doctors are great!! …
Went in for surgery back in July. Everyone that I dealt with from my room was very friendly and kind. …
My old doctor was great but he retired so I choose another doctor to stay at the same place and figured everything would be about the same. I need high pressure medicine and called in to request a refill. After going back and forth between …
I spent some quality time in the ER recently. I received quality care at USMD. I was seen in a reasonable amount of time, treated, x-rayed and out the door in just over three hours. I wish I could give a 5-star review. Here’s why I …
I have had a horrible experience. I wouldn’t and will not refer anyone to use this hospital. They are very unpleasant unprofessional. They act as if they do t want to be there. When you ask for something you have to ask more then once. They …
My Doctor (Cliff Vestal) was great. But he needs to seriously consider hiring an undercover evaluation consultant to review his medical and customer care team. He prescribed a medication that required two blood test in order for my …
My boyfriend was having bladder problems. So we came to a urologist here. Upon entering he became worse. The urologist said he needed to go to the er. We took him down… got all the paperwork signed to be admitted and as they go to take …
I was late to an appointment because of bad weather. We had tornado warning issued. I was delayed because we had a lock down in the courthouse which I work. Got to the office 25 minutes late. Not a single person sitting in the office and …
Went to my yearly with dr. Atkins and I was told when I scheduled my appointment last month ( may) and I was told by Kesha or someone name that start with a “K” that it was fine that I’m bringing my child. So I come in today to get My …
Went to ER off I-20 arrived at 9pm and at 3am we were put in a room and I am still waiting. Head nurse was polite but front desk and rest of the nurses were not. I suggest to their Human Resources to hire caring and happy staff because as it’s we all come here with health issues the last thing we need is staff with bad attitude
Horrible wait time… was at the ER waiting room for more than 3hrs to see a doctor. I was the only patient waiting for atleast the 1st two hours. Would not recommend this hospital if you are in need of urgent medical attention. it’s supposed to be an EMERGENCY ROOM. Defeats the purpose especially when it’s clearly not busy.
I just want to thank the nurses in the surgical unit for setting the standard in care, since it was my first surgery. From the minute I came to, I had a dedicated nurse by my side. That’s really an amazing job. Whether she had other …
Dr McCurdy and nurse Katherine A. From day surgery took excellent care of my mother! Thank you for making her feel better.
I just spent three days in USMD after a surgery. The facility is awesome. The rooms are very spacious and clean. The cafeteria deserves an award, not one bad meal. The staff each shift were phenomenal. In three days I had a different …
Mi$$ed Appointments? After reviewing my patient portal history, I noticed 4 missed(no-show) appointments on my record. I never made these appointments,nor was I scheduled for any treatments on the dates listed. I was not charged financially …
I’ve been dealing with the USMD System in Fort Worth and Arlington now for a bit over 6 months. The communication process is broken to the point of being non-existent. Multiple tries to contact the doctors offices failed because they have …
Have given the gyno so many chances, but I’m over it at this point. Horrible at getting responses from them, one time I called for 9 days just to finally get someone to send my prescription. They started letting you schedule online, and I …
Everyone here was amazing the care I received is unparalleled to any other hospital service. All of my nurses over a 7 day stay were caring patient graceful caring in whey way. My physicians were caring took time to explains all matters and procedures to me. The transition home was easy and stress free
Terrible all around. I waited in a front waiting room for a couple of minutes- There was no one else here yet I’ve been here for hours waiting on blood and a line to be started. …
Came in with a friend and man they are not caring , they seem like they just want to rush the whole triage process and don’t actually care about the person’s pain or problems. Also one of the male nurses who’s tall and dark was also not to …
Why are there separate bills for the hospital visit AND physicians service? If you’re going to scam people with high medical bills your company should be upfront with everything that needs to be paid for. ON ONE BILL. …
The worst ER service I’ve ever experienced. My daughter has asthma, and came to the ER with complaints of shortness of breath, tightness in chest, and wheezing, and asked for some relief. Remind you , she’s had asthma since the age of 2, so …
I’ve had surgery here and visit my primary care and OBGYN here. The facility is always clean and safe! Everyone we encountered during my surgery and recovery were fantastic, friendly, and reassuring. Parking is plentiful but be aware that in the early morning, the only door that is open is the emergency entrance.
I arrived on a thursday around noon for accidental medication overdose. I had been in pain for almost a week with this problem. Lucky for me the patients were scarce the doctors were available so all most immediately after ck in i was …
Worst customer service of any hospital in my 60 year life. The people are rude at every corner. I don’t recommend you ever go to the hospital.
Although my review is BAD my experience with the physicians and staff there overall was great. What was NOT GREAT was post prostate surgery I had problems after they had removed my catheter. I had some blockage in my urinary tract that …
The staff is disorganized, slow and inept. Y? The er is deserted! It’s like a tomb! The blk male RN charge nurse (Vince? Idk, the tags have no names) is dismissive 2 the ppl that accompany the patients. He ignores u until he feels …
I was hesitant on coming to this hospital. I had an emergency at work and had to get to the nearest ER. So I’m here & waiting to register, I’m reading all the negative reviews. I could barely walk & was about to walk right on out. The …
Omg thought I was at MCA been here since 430.pm today and just got my bp done. I guess when I have tingling in toes with drainage and in pain it don’t matter. I mean have people leaving from back and than be hour than they will call someone else back. Have never had such horrible service here. If I don’t get call back soon I will leave
I came to the ER to get tested for Covid because I have the symptoms and I have been exposed to 8 other people they have it and Dr. Don Gibbons refused to test me and told me I might have it or I might not have it and that he is going to …
My family doctor was with USMD, when he left, no other doctor at the practice was accepting “new” patients. They basically didn’t want my business, despite years of me being their patient. Seems odd that they would just throw me out as a …
My mother was ill and with bad stomach pain Wednesday 5/12/2022, I took her to ER at USMD where we were treated horribly. The doctor, nurses and staff were horrible. They were racist and had us there from 1130pm when we walked in until 7am …
I have been coming to USMD Hospital building for services since 1990. I delivered my son at this hospital and my favorite doctor, Dr. Ellen Patrick has been taken care of every since. Love the warm colors and decor in their office.
DO NOT COME HERE FOR EMERGENCY!!! They have zero triage – simply first come first serve. Watching people in shrieking pain wait their turn behind people with no apparent urgent needs. CRUEL and inhumane
Went to ER here on Friday evening. I was very satisfied with the care I received. I was misdiagnosed with a previous doctor, so glad I was able to get help here!
I took my mother on Friday morning, and this place took care of her very well, from the front desk to the staff and doctor very professional with no judgment. They always had a smile . I want to thank all the people that took care of my mother .
My first time visiting and I was treated like family. Dr. Summer Damuth was the best. I went in for back pain and she got right to business taking care of me and getting to the root of my problem at hand. My Tech Zina Tezeno was amazing as …
The ER is very small, only 7 beds, and they do not seem to function as a true ER. They do not treat every one as they have an emergency. My fiancé also was misdiagnosed. Went for a kidney stone and they informed him that he had a 3mm kidney …
I was in the waiting room over 6 hours after being rear ended with a horrible headache. Doctor came in and asked what was my emergency and said oh you will feel worse tomorrow. Then left out. They took xrays and the nurse gave me my xray results.The doctor gave me Ibuprofen and that was it. No exam no nothing.
If there was a way to leave NO stars, I would be leaving that as my review. Brought my wife in for a injury to her head and arm from a fall and woman at front desk just lifted a finger to let me know it would be a minute? I guess that’s …
My wife was in emergency room and got blood transfer. The nurse wasn’t able to put needle and try 2nd time and fail so she called other nurse who was experienced. She did at once but she did not wear mask nor gloves and she was wearing many …
I had a hysterectomy a week ago and had the most amazing experience! Everyone was so attentive to my needs from the minute I was walked to my preop room. Even though my surgery was delayed by 3 hours, I had a very positive experience. …
This hospital has Covid and flu protocol that does not make sense. They only allow 2 visitors per patient – but at the same time have no mask policy and are not taking temperatures for anyone entering. This does not add up and does nothing to ensure my health safety.
I am writing about the USMD northside Arlington clinic. It’s a trash clinic with trash staff. Staff didn’t even want to touch or deliver my specimen. It was left out for over an hour. Staff argued amongst each other. Place reeks of apathy …
I really don’t want to give them any star but I have to give one so I can post my review. I had an appointment with my family doctor but they switched me to another doctor without notice. I was so surprised when that doctor showed up to the …
Reception staff seems to think they can use the coronavirus as an excuse to treat people like garbage. My wife and I were just minding our own business, not bothering anyone, waiting for my mother to be done with her surgery, when some jerk …
My daughter was having a mastectomy, me and my husband came in and was immediately treated horribly by the front reception desk. There is no need to be rude. My husband is hard of hearing and she was very unprofessional. They told us only …
With excruciating pain they have made me sign all the paper, not even knowing what I was signing (barely seeing the paper & crying) they made me wait an hour!!!! Vitals were taken, after another 30 minutes waiting before a room. Left me …