Vail water do not care, simple as that. We have had consistent problems with them for as long as we can remember, from logistical issues to just … See more
They are EXTREMELY rude when you call in with a billing question. They are accusatory and do their best to be snippy, nasty, and inflammatory. They also use a company to send out their bills- and it sends them out late, repeatedly. I spoke …
They are terrible they keep our water line on a road that large vehicles drive on. Their meter and our line has been hit muitpul times and they REFUSE to move it! They also will not fix, replace or help you with your side of the meter so we …
I have lived in vail for over 20 years. The water quality has never been great but it seems to be getting worse. What does it take to be able to safely drink our tap water? The property taxes alone should more than justify a clean …
Small for profit monopoly. Water rates jumped significant when I moved from Tucson to
vail. I use less water and pay about the same that I paid Tucson for trash, …
I’m always treated well
Typical utility company. Should be shut down for incompetence.
Customer service is superb. Friendly and courteous employees.
Since the new owners took over the company customer service is horrible, if there was any other option I would not use the Vail Water Co.
They are always very helpful. Best water department ever. Thank you Vail.
asked for help regarding boundrys on our property never got any help especially from manny regarding property totally reducles we are good people .
Great Customer service. Came out the day i had an issue, resolved it within 2 hours. I can’t even get that from the plumbers i’m paying. Thanks guys!
They are EXTREMELY rude when you call in with a billing question. They are accusatory and do their best to be snippy, nasty, and inflammatory. They also use a company to send out their bills- and it sends them out late, repeatedly. I spoke …
Been in vail for 14 years now, moved from tucson. I’ve never had an issue with Vail Water.
For me that rates 5 stars.
They are terrible they keep our water line on a road that large vehicles drive on. Their meter and our line has been hit muitpul times and they REFUSE to move it! They also will not fix, replace or help you with your side of the meter so we …
I have lived in vail for over 20 years. The water quality has never been great but it seems to be getting worse. What does it take to be able to safely drink our tap water? The property taxes alone should more than justify a clean …
Small for profit monopoly. Water rates jumped significant when I moved from Tucson to
vail. I use less water and pay about the same that I paid Tucson for trash, …
They have a monopoly on the del lago area and then treat long standing customers like garbage.