Val Verde Regional Medical Center

Val Verde Regional Medical Center

The quality department at Val Verde Regional Medical Center exists to establish a continuous, systematic and interdisciplinary approach to improving … See more

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Val Verde Regional Medical Center Reviews ( 97 )

  1. I tested positive for strep throat on Monday, the following day. The pain, inflamation and infection got worse then at 4:00am wednesdy I called the hospital to ask to send over a prescription for penecillian and they were not having it. T …

  2. If you have a medical emergency don’t even bother coming here you’ll probably die in the waiting room 🙁 risk driving to another hospital!

  3. Long waiting time, cafeteria service so bad… They suppose to close at 6 pm but they had the register closed 5 minutes early, its annoying because I’ve been here the whole day. Without breakfast

  4. If I could give them no stars I would pls dnt waste your time here if you can travel to another hospital please do you the waiting time is ridiculous if your situation is life or death I sincerely pray you make it

  5. Really bad service! Have been waiting in the ER with one person and haven’t been called in for 2 hours the person next to me is nearly passed out and no one has gone to check on him. I’m sorry Del Rio

  6. Takes forever my 3 yr old son had a high fever vomiting that wouldn’t stop and the lady at the front was calling for someone yet no one showed up there was no one in the waiting room but us there was only 2 other people in the back what the hell took so long I swear we need better doctors here

  7. Did some labs 3 months before my doctors appointment, charged me $360 for those labs, and they never send the results to my doctor . Waste of time and money. Never go there , their mediocrity is horrible.

  8. Unfortunately you can’t give this hospital ZERO STARS. This place is a JOKE! DO NOT COME HERE! YOU’RE BETTER OFF GOING TO SAN ANTONIO bc at least THERE they know WHAT they’re DOING!!
    This place should be SHUT DOWN!!!

  9. My mother was brought to the ER for several complications and she does have a pre-history which was given to them she should have been tested for more they only stabilized her and kicked her out the door my mom left and within a few minutes …

  10. Basic business courtesy mandates some form of communication. The culture of any organization is shaped by the worst behavior people are willing to tolerate which is a lack of communication from Clare Aycock. …

  11. Horrible service! My mother (a disabled woman) went to get an X-Ray today, signed in with the reception desk @11:00AM and the girl at the reception left her waiting almost 6 hours to be taken in. How can people tolerate this kind of service?!

  12. My dad came in for a broken shoulder and they told him he has a small fracture… he goes to Uvalde and it turns out the ball of his shoulder is completely broken. It has at least 6 fractures. Val Verde did nothing for him. Don’t come here unless you want a band aid or an ice pack!

  13. The service is horrible, most times when they run diagnostic tests they will claim that there is something wrong with you, tell you they can’t treat it there, then send you to a good hospital in San Antonio where they tell you that the Val …

  14. Amazing service, they took good care of me. Nurse amazing, doctor super rad! I was in an out in 2 hrs. That’s good timing compared to other hospital. the place could use some upgrading though.

  15. There are no words to describe the incompetence, and under-staffing at this facility. We requested to move our daughter to a hospital in San Antonio because there was no pediatrician on staff and we were met with condescending remarks and …

  16. Horrible! Took my daughter in due to an asthma attack. Took them about two hours to take her vitals . She had another asthma attack while we were there, I told the idiots that were working, they gave me some water and handed me some paper towels to clean her up since she vomited. Useless people! Horrible.

  17. My son has been sitting I the waiting area for 3 hours an was never attended to or seen .poor service but I guarantee I will get a bill next month an he wasn’t even seen by a doctor or nurse ..

  18. Val verde regional medical center ER.. killing one patient at a time. Be ready to wait hours on end to get help and to be treated as if you are a bother to the staff. They stick you in a room and don’t come back to check on you. If you need pain meds you better bring your own. You are better off going to Uvalde Hospital for help.

  19. Extremely bad service!!!! With these doctors here its to die for aint good for nothing !!! Very bad attitude!!! And its always like take tylenol and your ok like really!!! In that case wouldnt be coming in to the ER …turns out that one …

  20. I gave birth back in 2013 and I can honestly say I have never been treated so well in a hospital. I was so sore I couldn’t pick up my own child so the nurses were constantly helping me at 3 in the morning hold my daughter. I had …

  21. You are better off going to a clinic. This place will do nothing for you and bill you an extreme amount of money .my son went to val verde regional medical center ER department cause he wasn’t feeling well. My son was there for a couple of …

  22. Horrible place, wait times are so bad we had to take our daughter to another facility. After waiting in the ER for 5 hours. After we told the people in the front desk that we were leaving they told us we were going to get charged for the er …

  23. The worst hospital ever been in. My husband goes in 3 AM because of seizures, and high blood sugar levels. They give my husband blood tests, EEG, EKG, ultrasounds of the veins in his throat and his doctor, Dr. Lyndsey, is so busy that he …

  24. Del Rio needs to bring in other ER facilities for its citizens! Val Verde Regional Medical Center-ER is horrible! Long wait time, staff forgets you are there and the facility is filthy!!! This ER causes me great concern as it is the only ER …

  25. My nanny was brought via ambulance and was put in the waiting area due to no rooms. And after 4 hours she is still waiting with my sister along her side. Symptoms… 77yr female, weak, slur speech, possible dehydration.

  26. Most incompetent staff ever. They mess up on your billing even when you pay all up font in cash, they do not know what policies and procedures to follow and they are not very professional when confronted. Their staff consists of very …

  27. If I could give a big minus 100 rating I sure would, concerning the registration department. Very long waits. I waited 2 hours to get registered for pre op tests. Unfortunately I have had to use this hospital a lot this year and each visit …

  28. ER room was filthy nurses talking laughing and carrying and snacking away while there were people in the ER with broken bones from an accident and and patients with tremendous infections, but they were having fun snacking on everything they …

  29. Ended up in the emergency room with my daughter August of last year. At the time we were on Medicaid out of Pennsylvania and just passing through. They have been told numerous times how to properly file their claim by the insurance company, …

  30. While traveling across the country we needed to go to an urgent care on a Sunday. We came to this emergency room. We were taken back promptly, every thing was done quickly and efficiently. EKG and lab work done and we were back on the road within 2 hours. Staff was professional. Excellent experience.

  31. Terrible place. Since we arrived the staff was very hostile. Doctor never showed up to explain what was he going to do with our son, registration clerk had an attitude from hell, a nurse kept yelling from her station, we overheard her say …

  32. By far the worst hospital I ever been to. No Average wait time at all the billing department is extra shady always trying to double charge you or charge you extra or saying some bs like your insurance doesn’t respond we keep contacting them …

  33. Never bring your loved one here. My mom was taken here on Friday around 1am and was told she had a stomach virus and high blood pressure and was discharged. She didnt want to leave being that she felt so sick and felt like she was dying. …

  34. The entire staff up to and including dr. Vieira have expressed our dividend lackadaisical behavior and indifference towards the patient I could not in my right mind ever recommend her as a doctor for anybody I am a veteran they …

  35. Absolutely dangerous for your health. There are some great folks that work there but over all you will probably die for being seen here. If you need a hospital you will make it to San Antonio before you are seen here.

  36. There has got to be a faster way to get processed just to go to lab. I have to go to registration every time and wait for sometimes over an hour with other quests registering for other hospital appointments. They even give me a laminated name/ID bracelet like I’m going to be a patient here. I just want to get blood work done.

  37. I just got home from a 3 day stay after giving birth to my son and I felt I had to get online and leave a review. First of all, the staff was EXCELLENT, so helping and so kind! Nurses are not always that nice and helpful (I’m from San …

  38. Horrible I went there and they told me nothing helpful the doctor looked like he didn’t want to be there I understand your tired but at least treat your patients good! I hate coming to the Er but I have no choice next time I’ll go to Stat …

  39. The difficulty we experienced in just going in for Lab work , was just that” an experience”. The wait in registration was over two hours,unbelievable! I wish the staff would Read the mission for this facility over and over, it’s not a …

  40. The wait time at the Registration office is so long. I wait for two hours to get lab work done. Then had to wait another twenty minutes to actually get the labs work done. To top all of that they had to draw on both arms because the first …

  41. If you’re looking to go here I’d suggest you find somewhere else to go. This is a pathetic sorry excuse of a hospital. The staff is always like a ghost,they rarely let themselves be seen. The nurses have inappropriate behavior and no work …

  42. EDIT: Due to a series of circumstances beyond my control, I was actually seen and treated by an ER doc and multiple therapists. I changed my original rating because these folks were great! The problem appears to lie directly with …

  43. The doctor who runs the show and in charge of everything for the past several years in both Corporate and District board is Dr Aurelio Laing. He is the new Lindsey in town ….He wears many hats each one with a separate salary, bonus and …

  44. Sat there for 2 hours with my pregnant wife from 12:20 to 2:20 and then finally walked out. My wife got pulled back for the initial exam, took 2 minutes and then was never seen again. This is the 4th time this has happened to us. Nobody …

  45. Went here had a eye infection doctor did nothing after so around 5 hours. Mailed me a bill of over $1400 dollars. Although I left and didn’t have any treatment they told me over the phone was due to it was a emergency room visit. Because …

  46. Both nurses were amazing but the Dr acted like he didn’t care at all and like it was inconvenient for him that I was there. I found out about a week ago that I was pregnant and I’ve had 2 previous miscarriages so when I started cramping …

  47. My husband was admitted for an emergency situation. The facility needs help. The personnel was nice but over worked. One nurse was going on her 16th hour of being on duty. No room cleaning personnel. The nursing staff was attentive but …

  48. Took my wife to emergency room this morning. Temperature was 29 degrees outside and patients had to wait their turn standing in cold! They treat you like animals, loaded her up and went to STAT. Hospital has serious issues!

  49. Took my infant baby in to be seen in the middle of the night because she has a rare genetic condition and has a few complications. Anyways, her heart rate was way down while sleeping not in the normal range at all (we have a medical grade …

  50. Very bad service at this ER, have been waiting with my daughter for FOUR HOURS and people who got here way after her have been called already. I asked why and the response was,,” ‘ it depends on the severity” I told the receptionist she’s …

  51. I took my 87 year old mother to the Emergency Room last week and from start to finish the service was exemplary. We interacted with 5 individuals plus the doctor. All were professional, caring and gentle and did everything to put my mother …

  52. Horrible care please avoid this hospital!! Dr Mark Manning butchered my grandmother and didn’t know what he was doing. CNAs don’t care for patients to the extent that she got a bad rash and cuts all around her bottom and vaginal area. Please please please don’t come here unless you want to get neglected.

  53. Had to watch my fiance squirm, struggle, and cry after nurses left him unattended with a poorly sticked IV needle that left him unable to even catch his breath after IV infiltration. The nurse even had the nerve to suggest that he had moved on his own and did it himself. Would NOT recommend going here.

  54. You better pray you don’t have to come to this hospital. Go to San Antonio or just die. Bad Dr/Nurse decisions like they don’t know or don’t care what they’re doing especially with sanitation.

  55. Never bring a loved one here. We will be driving to San Antonio or the next nearest er. My baby was not diagnosed correctly after waiting 8 hours. I’m so mad and disgusted with the PA and doctors. This could have cost my son his life.

  56. As a disabled man i was treated like a rag doll. I was bearhugged from one chair to the other. Bruising on neck a few days after. Was told they needed the bed for someone else so yous got to go. Came in on the ambulance and didnt have a ride home and no none help. Horrible horrible place.

  57. My 3 year old sister suffered respiratory failure and this hospital told us to give her Tylenol and go home. We went to SA and she was immediately put on a ventilator and was hospitalized til her oxygen levels went back up, when it’s me I …

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