The Vallecitos Water District, located in San Marcos, Calif., is an independent district that has been operational for more than 50 years.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 5:30PM |
| Tuesday | 7:30AM to 5:30PM |
| Wednesday | 7:30AM to 5:30PM |
| Thursday | 7:30AM to 5:30PM |
201 Vallecitos de Oro, San Marcos, CA 92069
Worst autopay system ever; horrendous, uncaring customer service
What is the history of the empty water tanks in San Marcos?
Prices keep rising. They need to lose their water license.
Someone should put a leash on them and stop these shady businesses
Terrible customer service
Horrible! Absolutely horrible. Wish we could get rid of this company. Even during these tough times they just dont care. No help whats ever.
High rates,Constant shutoffsHorrible service
Water bills are outrageously high compared to surrounding counties like LA, Orange County, VWD financials need to be scrutinized by city officials and the public ASAP.
Terrible customer service. I paid this bill way back in September. It went through my bank and then they just turned me to collections for it… umm check your records….
Customer service extremely rude, condescending, and unhelpful. They are in need of some serious. training. It’s really too bad that this is our only option for water service. It’s like they know that, and it gives them free range to dishonor their customers.
Check your month bills careful on the number of billing days in each billing cycle. Call customer service, phone call was cut off suddenly. They said they called me about the billing, and they gave a number that was similar, but different …
Just spoke to someone on the phone to get my water service started. They could not find my address even though it was in San Marcos and were very impatient in asking me for nearby cross streets. They should be just as capable to search …
Really dislike this company. We’ve lived in our home for nearly 18 years and have watched our bills dramatically increase over time. Last month I accidentally paid them twice on the same day. Called their customer service when I noticed …
I have running water loud every night that wakes me up. I probably use 10 gal. Of water daily to water plants. I asked for a new meter..No Response Need hekp. No signs of water outside or inside? Where is my water going and why hasnt …
When they check your meter they come on to your property without authorization and turn on your water. I have asked not to do this and they continue. If your water is turned off it will cause air bubbles in your pipes which is difficult to …