At Valley Baptist Medical Center — Brownsville, we’ve been providing comprehensive care services for the greater Brownsville community since 1923. Our faith-based mission is the foundation for the growth and development of our hospital to better serve you and your loved ones.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
1040 W Jefferson St, Brownsville, TX 78520
William McGee RN. SICU. Excellent service and a very kind and attentive practitioner . Hopefully, more medical workers can be as proffesional as him.
I’m so happy for the great of nurses Elva and CNA Alondra. They did an awesome job with me, and we are so greatful!
Sarahi Adrian Adan Jonathan excellent service I give to sarahi five Star
she is excellent on everything thanks for the help
Thanks
to sarahi and Thomas for the help they bring me nice nurses in the telemetry floor very recommended thanks to the housekeeping people thanks to the doctor’s thanks to Adan Jonathan and Adrian …
Jessica, Joie, April, Nallely and Maggie are superstar Nurses. They made me feel comfortable, welcome, and cared for the whole time I was here. Please give these ladies a raise and promotion. Thanks for everything Jessica, Joie, Nallely, April and Maggie. Very lucky to have you all helping me out through these tough times.
Edwin alondra very friendly, and efficient service
Sunny and Jasmine in the ER were absolutely great and took care of me during my time there and all the way to when I was moved upstairs.
Thank you so much.
Had great experience with my nurses Jessica ,Sarahi , Felicia , Ana , Noel and Jared and the rest of the staff they took good care of me I felt i was in great hands !!
All the staff around my room 1342 was the greatest thanks my stay was excellent I was born in that hospital it’s nice to see how we have grown thank you very much
can’t thank you enough …
Very efficient, friendly & knowledgeable staff, caring ER doc & nurses.
Sarahi was a great help to my sister.
I was treated by Dr. Zavaleta and a great team of nurses: Gaby, Valerie, Aurora, David and Thelma. They all took care of me and were very attentive and accommodating.
Love The Hospitality
Excellent service
Just the 1 star
Very Helpful and nice people..
Worse hospital ever !!!
Highly disorganized
Great people, awesome caregivers!
The worst health care in the country
Very kind people and staffs are great!
The best
Get service
Always Great Services
A place that no one wants to go but one day you might have to go. Lol
Friendly nurses and staff during my time here!
I got surgery there surges were nice
Great service!
Can’t believe that the staff call me asking for assistance to take care of my dad .he is 83 years old .and the told me that they don’t have plenty of Personal to take care of him ..very disappointed
Wanna thank valley Baptist for everything… this are my two daughters belle Lopez and Rosie Lopez… both born here..
Very helpful!! Nice!!
You go to the emergency room and they let you die, they just take a long time
Doctors and nurses rushed to pull plug on my grandfather in 3 to 4 days.
They have treated my wife and I with respect and have all been professional.
Victoria was very nice
Best hospital team in town! Great nursing staff.
Very bad services, was forgot to be feed one day
4 days with out getting bath room dirty
Try to talk to ceo never was,able keep giving wrong extencion …Dr made …
Horrible staff, no one is up to date with the patients or following a protocol, unnecessary waiting time while everyone is just talking and horsing around, and when patient wants an update they never have answers
Radiology is a very difficult place to place orders! they don’t know half of the time what is going on
I’ve had several appointments with Dr.Fadi he’s cool so r the people they r friendly n treat u nice
By far the worst hospital ever!
I wouldn’t recommend it to ANYONE extremely rude staff! I had to make my doctor move me to another hospital
really fast and so helpfull
Nurse Roux Great Job
Thank you Felicia and Sarahi
Very rude nurses and you can literally be dieing in front of them and they’ll still kick you out after being they for 10min.
No waiting area for family members, can’t wait in the hallway and only two people can go visit at a time because patients have shared room
Thanks for taking good care of my mom…Happy Mother’s Day…to the whole entire hospital…may Allah my God bless each of you…blessed be…
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Give u antibiotics which didn’t do nothing except burn s whole in my stomach problems still exist Harlingen valley Baptist 10x times better Brownsville take ur insurance and move on don’t care
Professional Surgical and Anesthesia Staff. Thank you for recently caring for me during surgery.
Pediatrics Department is Excellent. Very professional and attentive to patients and parents. Love their service.
Really bad experience They denied services to my mother that is diabetic they told us that if we didn’t have insurance they couldn’t do anything for her I have to take her to Matamoros and they found out she has …
Ms. Rosa was great so was everyone else…
didn’t want to give one of my family members medicine for pain and waited 1 hour to go in. Bad Service
Went to the emergency room with ear ache and sick to my stomach and red spots all over my cheast and back and 4 days later i still have the same problem and i have insurance they sent me home with persciptions but nothing changed went back …
Thanks to all for the great care giving ….especially Stephania in ER from your new Canadian friends. Very impressive and professional health .
Did not attend to my need…
Seeking medical advise…
Staff kept putting me on hold…called 5 times…never got the attention I …
Dr.Barba Made a mistake poking my Tia on her lung she was suppose to be out already she wasn’t in for that it was suppose to be some thing els not that she been there for a week now she couldn’t breath right but she getting better
when it was ready pull out the tube from her chest tub he pulled it right out it hurt it my Tia. …
Staff doesn’t really care about the patients and doctors seem annoyed to be there staff literally flirting in front of patients while they are sedated.
Sarahi thanks for the help in telemetry floor
I had my two children there, they were so nice, respectful and helpful, never forget this hospital, love them, thank you so much always
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Front desk is very rude, bring your patience.
Such horrible service! My mom has been here for a week, she’s asked them to clean her sheets and make her bed and no one did it! She’s asked for help and they don’t come to help!! The nurses are rude!!! Such a horrible experience!!
Great work very nice and friendly staff
How is it possible such bad care that the hospital has
I have a relative hospitalized and to find out about is health I speak to communicate with him …
Terrible service, constantly asked if I was pregnant even after the urine sample. Received an outrageous bill over 10 grand for being in the emergency room for 4 hours and no diagnosis.
Roux is amazing made us feel welcome
They dont care they have not been taking care of my mom nor have they been listening to her about her pain anything they released her ina day she was back they dont know what they are doing
That was a horrible experience the doctor don’t even take to the parents to explain what’s happening my wife came out of the surgery and the nurse told us surgery went well and after that nothing she had some test before and nobody talked …
My daughter received excellent attention and care from all the staff. She liked everything about this hospital.
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After 6 hours of waiting, all we got was a dirty room that was barely cleaned while we watched, and a allergy injection given by a nurse after a 5min doctor visit. …
Sandra Alcantara , kind and Super helpful
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Due to covi who ever made the change of visiting is wrong is up to the patient family.had a very bad experience with front desk and charge nurse at the er .is not helping on contimate every is making your employees lazy.never again will I have any of my family members stay Here
Doesn’t deserve a star. Horrible ER.
Great place and great people that are here in PEDI.
The last visit I had in this hospital was not good the staff don’t have good customer service and don’t care about their patients health I would not recommend it to nobody. I prefer going to Valley Regional hospital instead.
This hospital does a good job when it comes to the needs of the low-income population in the country, and outside the country (Mexico), but place is very old, and also very rundown. Staff at times is understaffed, and rooms for patients are very antiquated.
I had a billing issue and Victoria in Finance was very Helpful
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If you go to the ER. The doctors never talk to you. Your lucky if a nurse stops by to help you with your pain. But they sure do run a lot of tests to charge your insurance
The worse hospital ever !!! My delivery experience was terrifying . The night nurses were absolutely ruthless and rude . No compassion . The staff who gave me anastheia was the most incompetent person I have ever met . He has damaged my …
I have been treated there multiple times and I have nothing bad to say the staff are all professional and truly care about you.
Sarahi gave excellent customer service.
Viviana has been very attentive to my father
My mom was on the 3rd floor RN Griselio R. Very friendly and took his time to explain to my mom what they think she has, not all the time do we get friendly nurses he gets 5 stars from us.
The 3rd floor staff is amazing, with the exception of the hateful attending physician Dr. Layiwola and Dr. Sharma, they are both very rude and are only in it for the money and could care less about patient’s well being, or maybe they are …
Overall the patient care team, Nurses LVNs CNAs etc, are great. They have really learned the art of customer service. The only thing that prevents getting 5 star is the food. Presentation is what makes eating an enjoyment, but overcooked, …
Same day surgery staff awesome.
I have been a chaplain at this hospital and I can tell you that the hospital is very patient focused.
They take of people with insurance first my daughter was there for two hours in the hallway of the emergency room. They gave 2 people rooms after being there just half an hour. I complained and they put us in a room like a mini waiting room with about 5 patients that didn’t have insurance either. We felt so discriminated.
The valley baptist medical center, the nurses tried there best, but with doctors who don’t even come and see there patience, makes one wonder. Very dissatisfied with the service we got. We would not recommend this hospital.
Nurses are understaffed. Only certain nurses care about the patients well being, avoid getting nurse marie-claude. She is very unprofessional and won’t answer your questions; she makes it seem like an inconveniece. She is also very …
Valley Baptist is the only Hospital I’ll ever use. They’ve always done an excellent job whenever I’ve had to take my kids to the ER, or when my grandmother was admitted.
Terrible care for people my dog receives better care from our vets office than I did her the doctors are just overwhelmed and tired and it shows they don’t care for patients that don’t have covid you need to have covid to be seen and pray you don’t die in the waiting room.
Wow I still cannot believe the mess I went through in this hospital, and how I am still going through it to receive my prescriptions. I am a type 1 diabetic that went into this hospital through the emergency, due to tremendous stomach …
Really bad experience, I was taken to the hospital when I was 18 with no insurance, dying of abdominal pain, went to emergency room, gave me some painkillers, prescribed me medicine that cost me over 200 dollars, and then had to go back the …
The emergency department here is a joke. The wait times are crazy and when you finally get seen it isn’t even by a doctor. They send you to a little room with a nurse and after questioning they decide if they want to see you or not. Or they …
Very warm and welcoming E.R. Never have I had this type of care with any other facilities in this type of way. Wish I could rate them 10+. Never will I go anywhere else even though Valley Regional is way closer. Good team from the front desk to the R.N.’s and Dr. Hussain. Great job in caring. Visited 7/24/19 in the a.m.
Took my brother in to check his arm and it was broken. No cast was put on and he was send home with a sling.People from other countries get better treatment than us.Why?What is wrong with you doctors?Do you guys even care?We should all get …
We are so thankful for all of the great nurses and Doctors at VBMC. Especially Dr. Rurangirwa and all of the great nurses and staff of L&D and post partum care, they treated us like family
I was on second floor 4 days great care from nurses and doctors specially dr Layowala and Brooks and a nurse Aurora”
We are truly thankful to the great staff and all of the great care our loved one received while he was in the hospital.
Alondra Sarahi were very attentive and patient.
This was a horrible hospital. Gave diagnosis without proper testing.
I was seriously considering going to another hospital. What kept me there was that my
Doctor is only affiliated to Valley Baptist here,in Brownsville, and in …
Never got to go in a room when I took my 2 year old daughter in. They just kept checking her in the waiting room and it wasn’t even any people smh so not coming back to this hospital.
This is by far the worst hospital I have ever been to. They stuck me in a room to wait for hours and kept telling me that Ill see the Dr in “just a minute” No one came to check up on us. I asked someone for help and he kept walking ignoring us. Terrible experience. Trash.
I want to thank
all staff and Doctors they very nice and Dr. Ewane and staff saved my life thanks to him I am alive. Thanks to him and God for guiding him and where able to save me. 
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I can not give negative stars otherwise I would. This is by far the worst experience I have ever had at a hospital. The nurse and lab tech had an argument over poking me. I had 2 different Dr.s attend me and no diagnosis given. I was told …
This is by far the best hospital I’ve been too in the RGV. Very friendly and courteous staff members. Very professional. If anyone has a choice to go to any hospital, I sincerely recommend you come to this one. You’ll be treated with …
UPDATE: 4/16/19
Thank You Lydia Touchet – Risk Management for addressing all of our concerns. …
I was treaded fantastic..thank ,,Alrora n Diana..
Worst hospital I’ve ever dealt with. The nursing and tech staff were pleasant and did the best they could, but billing is an absolute nightmare. Multiple bills were sent to collections before I ever had a chance to pay, and staff were …
This has been the worst experience that my family has had! The surgeon never came out to talk to us about a simple gallbaldder surgery, 4 days after a 1-2 day recovery period we find they missed a complication this whole time! Then the …
Very rude guy at the check in as soon as you enter…and the same person is on the supposedly “HERO” wall.
Horrible hospital never have I ever had an experience this bad my father has been in the hospital for 10 days now not once has the doctor called us to Inform us about him the nurses are really rude and always have an uptight attitude. They never keep us update we always have to call. This hospital needs change this can’t keep happening.
This is the second time to my knowledge which I have had to use the Hospital Services for myself at this facility. The staff at the hospital was very kind and assisted me for my service in a very timely and efficient manner. …
A dew days ago I came in to the ER with severe chest pain. The entire ER staff wasted absolutely no time getting me checked in and situated. Within no time I was taken to room 1253. From that point on they took care of me like I was a very …
Than you ED staff and house supervisor for being attentive and providing quick care.
I would not recommend zero stars. Dr Pishardi said my dad would be a burden and didnt try much to help the situation. the receptionist are rude like Irma Gatica and Meagly. The security guards are hostile and pressed like Ruben O and Eric Vasquez.
I could not pre register for a procedure because the dr. had not send the orders and I was not in their computer. The pre registration nurse told me I was doing everything the day before so I would not waste time during the procedure day. …
My esposa was treated as if her voice and health was NOT priority. The staff is unprofessionally and rude. You would think they would have empathy for someone who is in excruciating pain but no! They failed. On the other hand Patty was phenomenal!
Why is the staff so hard of listening? I asked to be informed about my father’s release before he would be left outside of the hospital doors. This is the 3rd time my father is left thrown out of the hospital. My instructions were clear, …
Just left the ER. Was checked in but never seen after 3 hours. Did not even do insurance info. They said 4 people waiting for beds so they had no space until they went upstairs. Will never go again. My elderly Mother will see my doctor …
I was a patient at the outpatient clinic and had a medical procedure performed. All staff I had an interaction with were professional, courteous, prompt and very attentive. Unfortunately, the facility is old and in need of not just a …
Surgical department has the best staff, especially nightshift staff, Nurses and Aides!
I was recently in VBMC and I was skeptical at first, thought the Dr was a quack but I’m man enough to admit when I’m wrong. The Dr was on point and he did a wonderful job and the staff was top notch. Valley Baptist Medical Center is …
Excellent Tammy and Alondra great job girls.
Gave birth here. My nurse, wish I could remember her name was amazing. But after my baby was born they kept taking him out of the room. That was way things were run in the 60s? The lactation nurse was terrible. I was a first time mom and …
You can tell the difference between this hospital and others immediately- i always choose to go to vbmc over valley regional. The care is superb and the nurses are always attentive- they have always been compassionate and caring to me. Always recommend to friends and family
I loved how the nurses treat me they where very nice
I had a horrible experience here. I was admitted into the ER, I have been waiting for at least 2 hours for the doctor to see me and no one has come by to check up. The doctor in the ER was extremely rude, the nurse was asking me questions …
70% of staff is great but that other 30% make your experience awful. It’s already hard as it is to be at the hospital not only for the patient but for family members as well for them to make you feel unwelcome. I just wish they would all act like the professionals they are.
I have lost all confidence. My spouse is back in emergency after being released 20 hrs ago. She has been waiting on a room for 4 hrs while very cold because they don’t have any extra blankets. Plus she had been been served the same terrible food three days in a row.
After reading all the reviews we did not want to use this hospital, but after being in pain for 5 days I finally went in to the ER. From the lady at the door, to every nurse I encountered they were the nicest and most helpful! I’ve never …
Took forever. Poor service didn’t get the medicine i need. I guess they know what pain i have better than i do.
Sarahi & Felicia and all the staff that attended me did a great job
Was very please with Ana the RN ,Tommy Rn , and Alondra they have experienced and very kind .
Amazing service from nurse Tammy &
Nayeli & Sarahi highly recommended
Great experience with Jessica and alondra! Super nice and very attentive
My wife went into the ER at Valley Baptist for a kidney infection that was septic.
The ER Doctor treated my wife successfully and turned her over to the ICU. …
Please do no go to this hospital. They have an evil moral and evil ethical personnel starting from the top down. Find an alternative care if you cherish your love ones. There are more choices out in the valley or Mexico. Covid has made them bring the true side of who they are and their services.
My expercise was the worst!!! Before i gave birth the nurce were so nice, i had a c section and like two times i peed the floor becuase i bearly could move and the nurce angry told me if i could handle myself… then they never checked my c …
Loved it thanks to all my nurses victor,tammy,sarahi,and jessica
Excellent service from all staff, especially nurse Ms. Mariela at the Catheter unit. My dad was there on 08/16/2021 in the morning for a heart procedure and this nurse went above and beyond, she treated my loving father with kindness and …
Take your loved one somewhere else.. Female nurses are the rudest, they like to call you sweetie. We’re not twelve year olds. Speak up for yourself, dont be afraid to correct them. Your a patient not a damm Co-worker they can talk down too. …
Receptionist in front main lobby are really not into working with people..they talk down to you not at you or to you but act like they are above you
Poor service, triage staff was very rude. Be prepared for a long wait.
I was admitted into the women’s center for gestational diabetes. They seemed a little confused when I first got there, as I didn’t have any doctor’s orders with me, but it was sorted out quickly. I was pretty nervous and really didn’t want …
my wife delivered my sixth baby (5th in this hospital). I wanted to express how great is the service is. from our arrival, nurses took us a clean room, where the first patient’s information were taken and entered into their system, …
I delivered my baby here in August and had an amazing experience. I cannot thank the staff enough for the amazing care they provided. The rooms were clean, roomy and beautiful. The staff was caring and attentive. Thank you, Valley Baptist!
Had 2 kids here. One back in 2015 and one earlier this year. Never again. I thought this second time around it would be better and it wasn’t. Horrible L&D area. Horrible staff. Horrible head of L&D because I called several times before delivering and she not once called me back.
Horrible horrible care from nurse Sandy in third floor, heartless human being. My brother was dying and she never aid him. He threw up and was never cleaned. She was called advising my brother needed pain medication and she couldn’t attend …
Poor experience with the nurses in day surgery from the outpatient department. My wife and I came for my son’s outpatient procedure and was immediately met by a rude nurse, Vanessa (Supervisor: Lucilles) telling us only one parent was …
My 86 yr old father were admitted in the emergency department , and it was communicated to us we could not come in with my elderly parents.But the staff here contacted us after he was admitted, and they have been very accomadating, and they …
Tammy and Sarah provides great customer service and #1 we need more people like them
Ok, this is a first! I have never had problems, maybe due to this pandemic but it was still very uncalled for.
My sons girlfriend unfortunately had to visit the emergency room last night at …
Dr Layiwala was asked to give me information about what’s going on with my daughter in law. He ignored my questions and said whatever she has, it dosen’t matter, she needs surgery. Him: “I don’t know” to all my questions and that it was …
I got there crying when I filled out my forms the lady was giving me attitude because she couldn’t understand what I wrote. i was in pain for crying out loud. Horrible service, I was in pain and agony. Crying and I had to yell when telling …
Sarahi very good job I love her help telemetry second floor
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Wonderful service and great staff. Couldn’t have done it without Felicia, Sarahi, Jessica, and Maggie.
The entire team (doctor’s, nurses, aids, clerical, custodial, security, cafe, EVERYBODY) that helped deliver our baby and take care of us during our stay was fantastic! First class experience from beginning to end! Thank you for everything you did to make sure we only had to focus on baby and mama!
I was very grateful for all icu service and tele food services and with all aurora and Thelma
My mom had a great experience in outpatient surgery. Everyone from registration to nursing and ancillary staff was so polite and efficient at their jobs. Nurses took their time explaining the procedure to my mom and made sure to answer any …
My mother had surgery at this hospital and it was a wonderful experience. The entire staff was very friendly and attentive. The Woman’s center nurses on the 2nd floor provided excellent care. I would recommend this hospital!
If anyone is looking for a hospital. I 100% recommend VBMC. I am extremely pleased with the care I received. I went in through the E.R. where I was later admitted to the 3rd floor and then I was suddenly moved to pediatrics. I was a little …
Thank you so much alondra , felisha and abril for giving me the best service during my stay
All the staff was well attending Thelma and Juan always on time on my last day ..
I was very happy with everyone service with Ely maite Thelma and all the girls at night thanks for everything.
Staff was great. I had major knee surgey and experience was top notch. Highly recommend
Vivianne Gene is an asset to Valle Baptist Hospital. She is very professional and knowledgeable.
Had vgs and everyone was soo attentive. Jessica rn Felicia rn Sarahi and Moni were all woderful.
Nurses on the 3rd floor were really caring. Thank you to Tammy & to all the nurses that took care of me
I’m very happy with the service, it’s been wonderful, I’m thank ful with Felicia alondra everyone has been great.
After having some complications with my gallbladder, I ended up at this hospital. When I was having the second part of my procedure after having my gallblader removed by Dr. Ponce, I woke up towards the end of the procedure and I could feel …
Great nurse staff. THANK YOU ALL SARAHI- thank you for treating patients like family.
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Was at the hospital last month on the surgical floor and the staff was great ! The night nurse answered all of my calls in a timely manner and Edwin was great at informing us about discharge instructions and made my husband feel comfortable at night
The Women’s Center was extremely attentive to my health and my needs. The director is very knowledgeable and has high expectations for her nurses and all staff including the housekeeping. Everyone was so professional and welcoming. I’m very grateful for their kindness
The nursing staff is awesome….. But I haven’t seen any doctors yet and it’s been 4 days. And they are milking the insurance with unnecessary procedures that can’t be completed to have my relative stay another day….. And the next day…. …
My mom had surgery on her shoulder in April and the staff really took care of my mom. She had a follow up surgery with Dr. Quesada and we had the best experience. From outpatient registration to Day Surgery and even in the OR, not only did …
I don’t like to post negative but I have make people aware of how bad Valley Baptist nurses on the third floor treated me. So I was admitted on Tuesday for an emergency gallbladder removal. The nurses not all but most didn’t follow my …
Amazing service. Nurces are amazing. Help me feel comfortable and very effective
The most racist, dishonest, and Anti Semitic people are employed at this hospital. Jewish and Muslim faithed people do not eat pork!!!
Stay Away from this hospital, very racist!!! Especially if your white, and of a …
The Valley Baptist Hospital and staff enjoy my highest recommendation. My mom came in for a very delicate hernia surgery, the staff treated us like family. Compassionate, caring, kind, and attentive. Having experienced both Valley Regional …
Ok so I’ve waited 10 months to write this review. I chose to give birth at VBMC because my OB has privileges there and it’s closer to my home. Upon arriving and checking in with the maternity ward, several nurses asked me if I worked there. …
I year ago, during the pandemic I was diagnosed with breast cancer. Due to the pandemic I had to attend my appointments and surgery alone. I was scared, having to do it alone made it worse. I now get anxiety attacks when walking into a …
This was several months ago, but this review pertains to the LD section. My sister delivered and unfortunately had to be on magnesium due to her high blood pressures. She was to be on it for 24 hours and since she couldn’t eat or drink …
my niece was admitted to this hospital in pediatrics and although it was a scary experience for my niece her nurses and doctors were great. They go above and beyond for their patients and you can tell they love what they do. Even the …
My grandmother was admitted to the hospital because of a fractured femur. The nurses were rude and I was constantly having to step out of the room to look for nurses in what seemed like an abandoned hospital. Our nurse, Chris, las …
I am very grateful to Valley Baptist for their excellent service and welcoming reception. Everyone greeted us with a cheerful smile and made us feel part of the Valley Baptist family. The nurses and other healthcare professionals had …
Thank you very much, great service. I appreciate the help and the attention from telemtry nurse gaby night shift and anthony . Thank you
Dane Moran is the rudest and most incompetent doctor I’ve ever come across. Avoid at all costs and be very careful if you happen to come under his guidance.
Great care from the nurses and aides. Pre registration/ admitting could be more expedited but overall good.
Roman Zapian was a great nurse to us, very understanding, good mood, put a smile in our faces, and very careful. Thank you sm sr
April Jessica and. Maggie where amazing nothing but good feed back they we’re still nice and attentive these ladies are an amazing team
Jessica Arambul she very generous person, i liked her cause she took good ,good care of myself. She isnumber one work in ,valley Baptist Medical. She knows what she doing .She really deserves a big raise! I thank everyone of that hospital!
The goal of this hospital is to keep every bed full and make money. The nurses are great people, the administration will be criminally liable when they propagate dangerous life threatening staffing ratios and logistics policies. I am perusing regulatory and accreditation investigations and compolaints
Went there Friday night. I was worried my surgical wound was causing me to go septic as I had a fever and high pulse. The ER doc didn’t know the difference between an I&D or a surgical opening. He did not listen at all when I tried to him …
Very professional and courteous.always very helpful.i had a couple nurses and aides but I’m sorry to those I can’t name.but to my nurse Johnathan and nurses sarahi thank you very much for your kindness
It is a great service location… The nurses are courteous and very helpful. The ER has been extremely helpful. They have been a great nursing staff in the ER department during the day shift and night shift.. The hospital is always here to …
Dr sihily thank you so much for the surgery and calling back on advice of how to clean my wound ur very cheerful disposition really helped and calmed my nerves of the whole thing thank you
My son was recently admitted to VBMC and I have to share that we had a great team in the pediatric floor. Sonia and Andrea were our awesome nurses that made sure my little one was taken care of. They are genuine nurses that care for the well being of their patients. Thank you for your attention and our overall great experience!
I was visiting my sister regarding her condition. Earlier that day she related to me that a 3rd floor nurse chastised her for using her cell phone. She was told to stop talking. My sister further related to me that the day before, she was …
Rm 1337 nurses Felicia Jessica, nayelie, and alondra .very knowledgeable an caring. Definitely an asset to the industry. Keep up the great work
Patsy and Anthony have been a great help tonight. Nurse Ray as and David too. As a former CNA, I was happy with the care provided by the second floor staff
Ramon Munoz 2nd floor excellent service. Attentive to my medical needs and follow up with meds ensuring acute and timely fashion. Thank you Ramon an asset to Valley Baptist Medical Center
I been staying in the hospital the nurses who been taking care of me are so wonderful & helpful.Dr.ewane amazing he saved me I’m so greatful for him god bless him
I’m …
Great patient care! Especially from nurse Amanda Green in the post partum floor! Definitely went the extra mile to make me feel as comfortable and cared for as possible
Gabriela Gonzalez was super nice to me I recommend her super nice n humble
The nurse Elva Harris and Patty are very attentive and caring nurses they put me in a very positive mood and have help me get through my depression here at the …
We have received the best care while in the Hospital with my Husband, Nurses Ramon & Cristian was awesome on 2 nd floor the CNA’s Jayee & Maite was wonderful everyone made sure we was taken care of and kept my husband as comfortable as possible, would highly recommend Valley Baptist Medical Center.
I am so glad I came to this hospital… everyone treated so wonderful..I want to thank all the hospital staff for being so nice to me.. last with Juan Raquel y Thelma very nice
My physician admitted me to Valley Baptist Brownsville for outpatient surgery. The entire experience was excellent. I could see that the hospital was very busy with patients that were far more sick than I was, but the staff treated me as …
My stay at the hospital was great from house keeping kitchen and all staff therapist Dr Karkoutly. And if course all my Tele staff Aurora, Adrian, and Thelma she was very helpful and always checking up in me .I also want to thank all night staff all very wonderful. Great service
My mom had surgery there with Dr. Juan Gonzalez. Everyone was very helpfull and friendly. Great nursing staff in the outpatient area
Felicia and Sarahí were a great help to my mothers recovery. They were very patient and really attentive, overall excellent patient care.
My experience at Valley Baptist Medical Center was amazing, I would like recognize the following; Dipa in pre-op, and Michelle in post-op, nurses Jessica, Heather, Edwin , April, and also Alondra, and the house keeping staff, Kudos. …
Couldn’t have been taken care of better anywhere. The nurses were very friendly, compassionate and did their best to help me feel comfortable. Thank you Nurse Lori and Thelma and the rest of the nurses
VBMC treated my wife and I well! I wasn’t expecting such hospitality but it was given and I appreciate it! I’d like ti say thanks to their staff consisting of Tammy, Rebecca, Alandra, and Jessica! Thank you’ll so very much!
We will see some issues Important Nurses behaving badly. If you value your life avoid this hospital. Doctors, nurses and managing staff out of control. 2 times with real emergencies and they refused to call my surgeons. I could have been …
My Mom had a hernia surgery and had to stay a couple days at VBMC. A big thanks to the Surgical Team and all the nurses on the Surgical Floor! They took great care of my Mom.
This lactation class was amazing. I truly appreciated the opportunity to take this class with Sandra. She answered all of our questions and provided us with a great information. I feel better prepared for when the baby comes. Again, thank you thank you!
Ramon Munoz from Tele 2nd floor has our utmost gratitude for treating our mother with the most understanding and gentle bedside manner. My mother Maria Salinas is so appreciative of his kindness. We all are.
Wonderful nurses. Noel was wonderfully helpful along with Eva, whose bright uplifting spirit was wonderful. Dr. Brooks has been professional and kind the entire time.
I’ll try to be brief: My son sustained a traumatic brain injury while in training in El Paso. He was seen there twice before being sent home to valley. His symptoms continued with severe headaches, nausea and vomiting on arrival to the …
This hospital doesn’t even deserve a one star. I went there 2 days ago and i told them i was pregnant and that i was having really bad abdominal pain and bleeding. After a long wait they attended me, they told me that everything was fine so …
Staff in post partum was amazing… Nurse Rose (I was blessed that she was my nurse daily), Paty, Perla, and so many others, CNAs Rosie, Elsa, Nancy, and others were so amazing taking care of me throughout and after my pregnancy… beyond grateful to all of them
I want to thank Mrs. Sandra Alcantara, thanks to her professionalism and patience she was able to help my mother sort through her medical bills and make payment adjustments. I can’t thank you enough Mrs. Sandra. God bless you.
Having a family member in critical condition is always a hard situation to be in, thankfully there are people who love their jobs and make the stay just a little bit easier. I want to thank the entire MICU unit but especially Jessica …
I was at Valley Baptist Hospital on Dec. 12 thru the 16th of Dec. 2022 . The staff and the Therapy group were amazing. I had a Left hip replacement . The only complaint I have is the Hospital needs new mattresses on the beds and the food needs to get better.
The staff for for the surgical floor was awesome. Tammy, Alondra, and Jessica were very helpful and so nice and super patient with me. Valley Baptist is lucky to have these ladies!
Horrible experience in the ER. My wife and I were there for 9hrs before Dr. Banala said he couldn’t help us. He ordered labs, chest xray and a CT. It seemed like he was more interested in running up my insurance tab than helping us. My wife …
All staff was very professional, especially Maggie, Saraí, Jared, and Ana. The facility is very clean and modern. Also, thanks to Dr. Brooks for making my surgery go by quick and successful.
I wasn’t just another job for them. I was treated with care and respect. Everyone was very professional and made me feel welcomed. I stayed at Valley Baptist for more than two weeks due to my medical condition. It wasn’t easy being away …
Wow mrs gina. Mrs Kathleen, mrs Cristina along with the Dr who I can’t remember her name who is in the pediatrics department are just amazing people. This is the first time we came to this hospital and we felt right at home. I was always …
The nursing staff was very polite and attentive. Ana, Jared, Sarahí, Felicia, Jessica and Maggie were great and treated me with care. Ana, Jared and Sarahí went above and beyond to inform me and make my experience as pleasant as it could be.
Amazing pediatric staff made admitting my 18month old, a very scary experience, a more calming and understanding one. Staff who really cares and is there to answer any questions and make you comfortable while you’re here. …
We went there for an emergency purpose. We had to wait around 2 hours to get the Dr. The patient had severe stomach cramping but we did not het the Dr in time I don’t know how we called it an emergency care. Finally Dr. Came after 2 hours …
I went in for a urinary blockage and was expecting a horror show because I knew what the cure was. My nurse Roman made the whole experience a breeze, did everything quickly, effectively and made it mostly painless as it could be. Took the …
My grandmothers nurses at the wound care department were amazing! Heather and America you both did a wonderful job. Very patient, and informative on each assessment provided throughout the visit. Thank you so much!
I brought my father here and while in the ER everything was good but once he was put in a room it was all a 360 I called for a nurse and 2 hrs passed and nothing obviously I called again nada 3rd time and nothing. I know my father is not the only patient but does it take more than 3 hours a the nurse to come? Poor service!
Im not big on doing reviews but I have to put this one on here… my mother started physical therapy March here at this facility and my whole family and I have noticed the impressive recovery she has done. My mother comes home telling me what …
I am very grateful for everyone taken care of me on my stay while I was sick. Thanks to night shift and day shift for all there service as well as cafeteria and cleaning crew. Special thanks to Thelma and Valeria for all they do awesome girls very attentive of what they do.
Raquel is the most kind and caring person. She intuitively knows what a person needs to make them feel good after a long hospital stay. I will not give away het secret but she made my day so much brighter. I feel like a new refreshing woman. She truly cares deeply for those she cares for. I will miss her.
I recently gave birth at Valley Baptist and had an amazing experience with a nurse named Elsa. Everything happened so fast that she was the only person in the room, besides my husband, when the baby was born. I never doubted her ability to keep me and baby safe and she remained calm and a consummate professional.
Very nice & friendly staff, not to mention the professionalism. They make you feel comfortable even when in pain. Jasmine & Leslie are great people that love their job and don’t hesitate to assist every patients needs.
Thanks for good customer service in the gift shop. Guerta Rubinsky has great customer service. Also I think her name is Lorraine and she helped me too, she was very nice and I loved her service: kind, beautiful lady… excellent hospital so proud to come here! My sister is here in the hospital and. Happy that she is well taken care of.
This Physical therapy team is one of the best I have ever worked with
Charity is so thorough with her patients and makes sure you are work to your potential. …
My mother in law was attended by Tammy, Alondra and Sarahi. They were very patient and helpful. They were very attentive and made accommodations according to her needs. The staff was clean, hospitable and never left her waiting long for …
Hi, I am a 16 year old student athlete. I would love to share my experience while receiving physical therapy with Mrs. Charity hill in the outpatient setting. My experience was amazing, from the tears I shed from her crazy workouts to the …
I recently had an outpatient procedure at VBMC in Brownsville and I cannot say enough about the amazing patient care I received. Everyone at the hospital went out of their way to make my experience the best one I could have hoped for, …
My mother 83 years old started w stroke symptoms! Emergency room acted so fast yet everyone was gentle and caring w her!! Intensive Care was outstanding meeting all her needs ! When she was transferred to Telemetry unit her discharge …
I was recently treated at Valley Baptist Medical Center, I was hospitalized for nine days. My post op care was exceptional, the nurse staff and all of Dr. Tundes team were Awesome! My nurses were very attentive to my needs. A big shout to …
I would like to congratulate “Valley Baptist Medical Center, in Brownsville”, for the phenomenal experience from the telemetry unit, on the second floor from this hospital. From the bottom of our heart we would like to Thank all of the …