Valley Credit Union is a not-for-profit financial institution dedicated to exceptional service, competitive rates and products and a commitment to the local community. Join now and become a member of Salem’s premier credit union today! We provide financial services for members in Linn, Marion, Polk, & Yamhill counties.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5:30PM |
| Tuesday | 8AM to 5:30PM |
| Wednesday | 8AM to 5:30PM |
| Thursday | 8AM to 5:30PM |
| Friday | 8AM to 6PM |
2096 Mission St SE, Salem, OR 97302
Bad service!!!!!!!!!
Bad customer service
Really bad customer service
Never had a problem.
The best credit union in Salem!
Great customer service
Great Credit Union , happy people and amazing Ms Santa
The nest move I ever made! I love my credit union!
I have been banking here of and on since i was 16, jody is an angel and 90% of the tellers.
Been a member for 25 years now and they treat me like FAMILY!
Awesome place that cares about their members financial needs.
NOT millitary freindly! Wont send me my card. Wont update any of my info. Not worth the hassle
Been with with them since 2001, it amazes me how consistent they are over the years and how up to date they’re. Best care anywhere
The staff are amazing! Best CU I have ever been with. I highly recommend them
Banks have to do so much for their customers for ne to even contemplate a high review, most of which say they do but actually don’t.
I have been with Valley Credit for many years and have never had anything but good to great service from them . I will always bank with them.
This bank is rather inconveinient terrible proccesing times shotty at best app that might let you read your balance if it doesnt error overall your better off at maps or chase the hassle and lack of locations are not worth it
Very helpful staff. Recently I was in Costa Rica and I was experiencing difficulties they resolved my problems immediately. I had to call a couple of times because of 2 different situations due to differences in currencies. I so appreciated the efficiency of the staff.
easy to work with. systems are very well setup
A+++ amazing service best bank in oregon…
I have a loan for an Trailer. I purposely add a little to my payment every month to help pay it off sooner. a couple years ago I saw that they were adding the money to my savings instead. I called them and they fixed it. I just checked …
I’ve heard wonderful things so I decided to take my son there to open an account and also apply for a small loan for a car. They were all so helpful. Jennifer was so helpful, polite and walked through every step with my son. As parents we …
I had a loan with the credit union that required them to hold the title to my vehicle. The vehicle broke down and is now only worth $350. In order to release the title, my grandma came in to cosign the loan with me that was talked up by …
This is a terrible CU!! I would not recommend keeping your money with this CU!! Changes were made to an IRA and they have sent out incorrect 1099 R three different time. These 1099 Rs are reported to the IRS. It is mid March and my …
Great service, friendly staff, proud to be a member for 30+ years!
Today I dealt with L.J. she was very prompt and helpful. By far, the best costumer service ever!!
Kaitlynn is the best! She has the patience of a saint, and a real gift for problem solving.
I was looking for a small credit union with personal service when I stumbled into Valley Credit Union. The two ladies I dealt with treated me like royalty. I have moved all of my accounts to Valley. I am so happy to have found them.
Working with Valley Credit Union and their professionalism makes life easier when financial need’s are required. My recent purchase’s.
Thanks
I have been with Valley for over 10 years. The staff is friendly and knowledgeable and always ready to help in any way. When I moved out of state, I still kept my account with them because of the great customer service. In those six years …
Continuously the best place I’ve ever banked. I have tried other credit unions, and other banks, but this place really is the best if you live in the Salem area. I have been with them since 2011 when I opened an account after joining the …
Very satisfied with the CU and the customer service. First time applying for a loan with the CU. Lauryn Help walk me through the process and explained everything so I would understand it. Made the experience very nice..I’d recommend this CU too others
It is always a great experience working with this bank for our financial needs. They are fast to respond and easy to negotiate with. Thank you Lauryn who made our application very easy and fast.We appreciate the help extended at the time we …
Had a great experience working with Lauryn today the application was simple and fast. Great communication. I’m excited to work with Valley Credit Union.
Always wonderful to work with. We have been with them for 20 years and will continue to bank with them. I would highly recommend Valley Credit Union for your financial needs.
Lauryn is amazing! She provided us with great customer service and support, she made our purchase easy! Thank you very much, we look forward to doing more business with Lauryn and Valley Credit Union!
Most definitely the greatest loan experience I’ve ever had, all thanks go to Lauryn! She made the whole process a breeze. She answered all my questions and made me feel like family, 5 stars isn’t enough too credit her for her hardwork and …
Valley Credit Union was easy to work with, Jennifer was my loan officer, I just filled out the form online and my loan was getting worked on right away and was approved within a day or so. I recommend this bank to everyone!
Jennifer at Valley Credit Union has been absolutely amazing. In just one short month, I refinanced my truck, my daughters car, and purchased a car. Easiest and best car buying experience of my life. I highly recommend VCU and Jennifer, they the BEST!!!
Valley Credit Union is, in my opinion, The Best. Having been a member for many years, I can honestly say that I have never encountered a financial institution that provided the level of service that Valley Credit Union does on a daily …
I have been a member with them for 4 years now, and let me say they have helped me with establishing my past debts by helping me with loans, financed both my vehicles and have always worked with me to help me with financial situations. My …
They have been a wonderful bank to deal with. Everything is so simple, and I love the ability to apply for a loan from the comfort of my house. They send me electronic documents to sign and make it so simple. I also love how they great me like we are old friends every time I visit in person.
Absolutely love this credit union! One of the last places I know of you can actually get a personal feeling when working with them. I don’t get shoved off to a machine when I call and or sit on hold for ever. Anytime I need something the …
One of the FEW financial institutions that treats you as a person, not just an account number. The staff is always extremely helpful. The level of customer care is unparalleled. I left a larger credit union after having great, personalized …
About a year ago I decided to refinance my truck through Valley CU and after having such a great experience, I went back to them to help finance a travel trailer and then most recently a motorcycle. …