Valley Eye Care

Optometrist, Valley Eye Care

Valley Eye Care has been a leading provider of optometry services and vision care products in the Corvallis community since 1950.

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Valley Eye Care Reviews ( 211 )

  1. My visit was great. I my appointment felt professional and complete, and the doctor was helpful in answering my additional questions. There are so many frames to choose from so I got new glasses and sunglasses.

  2. Valley Eye Care is awesome!!! I have been going there for several years, and Dr. Hale is the best, he is so thorough and always answers all of my questions. The office staff especially Keely is also so incredibly friendly and attentive. Keely made is such a positive and pleasant experience, I highly recommend Valley Eye Care!

  3. Been going for years, and always a great experience. Friendly staff, knowledgeable doctors, and state of the art equipment. Good selection of glasses too. Highly recommend.

  4. I’m very satisfied with the patient care here. Dr Young has been great. I have WMD and he has taken great care to provide me with a thorough explanation of what that means for my treatment. I also like the wide range choices in frames. It’s expensive here but its very professional.

  5. I saw Dr Rose. He takes the time! I had to call back to the office about my eye drops with unusual reaction and they responded very quickly. I think he’s good

  6. Terrible, terrible, terrible. Worst experience I’ve ever had with a company in Corvallis. If you value your time or money, do not step foot inside Valley Eye Care.

  7. The staff were polite, prompt, helpful, kept things clean and disinfected (which is appreciated in this pandemic), and explained what they were doing as they were doing it. I much appreciated them.

  8. Very polite and professional. Told me the process, what to expect and answered all questions. Good Covid precautions in place. High confidence in the operations.

  9. Excellent service- after having a professional eye exam the staff did a superb job fitting me with new frames and lenses at an affordable price and patience.

  10. I took my 7 year old to see Dr. Hale when she started complaining about headaches and blurred vision. The office staff, medical professionals, and doctor were outstanding.

  11. I just had my annual exam with Dr. Hale. I really appreciate his attention to detail and friendly service staff. I wouldn’t trust my eye’s to anyone else.

    Brian Donne

  12. Absolutely awful. It took me three months to finally get my contacts prescription (I had to come in three times to ask for it) and it was incorrect. They also didn’t tell me beforehand about the eye dilation during the routine exam: you …

  13. I went for a late night appointment and experienced nothing but friendly and helpful service. Whether it was selecting my new pair of glasses or my eye exam it was nothing short of a good experience.

  14. I would like to boast on behalf of Dr. Hale and his staff”s service and the quality eye wear that is offered. I just recently purchased my third pair of glasses and cannot say enough about how timely, professional and thorough the eye exam …

  15. The front office staff are always helpful. The team of opticians here make it worth returning. As someone who relies on glasses, a good optician is important.

  16. The whole team was courteous, safe, and thorough.
    Dr Young explained what he was looking at and what it meant as we went thru results of the various eye tests.
    I appreciate the time and info I learned.

  17. During my last routine eye exam, Dr. Arthurs spotted a problem with my retina that even the retina-specialist-resident-in-training at OHSU’s Casey Eye Institute couldn’t detect. Only when I saw the head of retinal surgery there, did they …

  18. Everyone happy here. Make me happy too. Doctor is easy to talk to and likes helping. This make me happy too. I definitely recommend. You will likey.

  19. Tried to custom order some frames from them. They told me on Monday that they would have the frames within a week for me to look at. I called back Friday just to see if they came in and the person answering the phone sounded confused when …

  20. Great group of people! I had a mix up with my appt. And instead of turning me away and saying, sorry you have to come back tomorrow… they fit me. The Dr. The asst. Everyone was so awesome! Thanks bunches, y’all!

  21. The insurance didn’t cover that much. They still charge a 40 dollars for the bill when I came. Doctor James were fine and easy going with you. With enough patience and helpful.

  22. These guys are EYEMAZING 🙂 this is the best. Everyone was very friendly, Dr. Hale is absolutely wonderful and listens to all you have to ask and say!!!! Best care eye have had in a while!!! Thank you all soo much

  23. I’ve been seeing Dr. Arthurs for two years now. She is great; always very patient and helpful and seems genuinely happy to be there. The staff and assistants are another story however. Everyone seems to dislike dealing with customers. I …

  24. Great experience!! After trying contacts in the past and giving up, this visit got me all dialed in!! I can see clearly again and love my new contacts. Thank you Valley Eye Care!!!!

  25. I went here for a general eye exam and to get contact lens. I have already had contacts, but the brand wasn’t working for me. They took my insurance for the eye exam, but refused to prescribe me a different brand of contacts without paying …

  26. Care was kind, efficient and thorough. The technology allows immediate assessment and timely diagnosis. Clean and up to date. All staff were professional and kind. A must for all eye care needs.

  27. Dr. Hale was a lifesaver! Valley Eye Care was my optometrist home when I used to work in Corvallis. I was back in town for a OSU Beavers game and forgot both my glasses and a spare set of contacts (I wear dailies) but didn’t realize it …

  28. Sally is amazing. We were visiting from San Diego and my nephew had an infection and we called for an appt. Sally found a cancellation for the next day! He also required glasses and she found a place that could make him a pair the same day. We are so grateful. Thank you Sally.

  29. I had a horrible experience here. I went in and felt so disrespected I avoided going back until I needed to have something fixed and finally went back in and could not believe how rude they were. I did not feel welcome and was made to feel …

  30. HORRIBLE! NEVER GO HERE. Staff is incompetent and the doctor that I did see (Robert Young) had NO patience with me and was always 20+ minutes late to see me. I have had to reschedule appointments just because they are running so late. …

  31. They helped me out with my first pair of glasses and were super friendly the whole time. About 3 weeks later I accidentally bent my frames and I brought them in for repair. They saw me immediately and fixed them perfectly.

  32. It is always a pleasant visit! The gals are great, very friendly and professional! Alan always helps me find the just right glasses! I saw a different Doctor toda and it was just fine! Great place!

  33. Wonderful and friendly staff. Very knowledgable, clean, and helpful. They do not offer payment plans and automatically applied add ons without giving price point options, had to ask to see the price difference without upsells. BUT they were very understanding and willing to do so.

  34. I go into valley eye care because my screw holding in my lenses on my glasses fell out and I don’t have the tools to put it back in. The lady upfront was not helpful at all informing me that it would be 30 dollars just to put in a screw …

  35. I have had many years of positive experience with Valley Eye Care. Dr. Knutson has been helpful and patient over the period and the staff has been, as well. With respect to selection of glasses and help with my numerous efforts to …

  36. Very professional service, no waiting for my appointment, smooth transitions from assistants to doctor to checkout. This is a great practice, highly recommend. Nice selection of frames too.

  37. Both my partner and I have contacted Valley Eye Care with eye emergency situations. In my partner’s case, she called the office of the doctor she was seeing and that office actually referred her to the Valley Eye Care clinic because it was …

  38. Dr. Hale and the staff are superb. Everything is explained in as much detail as you want. Were it not for Dr. Hale I’d likely have no reading vision in my right eye. He picked up on something others had missed and referred me to a retina specialist (Dr. Gary Servais – also excellent) who remedied the situation.

  39. I have been seeing Dr. Young for probably 15 years now. I have always been very pleased with the attentive service provided by his staff. I think Dr. Young is an excellent eye doctor. He keeps his equipment up-to-date so that I know I’m …

  40. Never purchase any eyewear here. Their warranties of frame and lenses are lies. They don’t want to deal with customers’ issues but to grab money from customers’ pockets. I purchased a pair of Oakley frame directly from them two months ago, …

  41. Dr. Young has always been a great eye dr. Heather did an amazing job as well. She’s so friendly and patient! Thank you! ❤

  42. For over 20 years I have had excellent service from Valley Eye Care, especially Dr. Knutson, and now Dr. Arthurs. Dr. Arthurs has been proactive in referring me to resources, and those have all been positive experiences. The reception & …

  43. First time I bought glasses there, they messed up the frames. When I tried them on to test they fit perfectly, but after they put the lenses in the frame was bent out of shape. I tried to explain to them the frames were bent but they just …

  44. I have never had anything but great experiences here. I have a very strong prescription so I have to come to the eye doctor regularly. The staff is very helpful and Dr. Hale is so kind. Thank you! Ashley Rollins

  45. Very disappointed. After waiting three months an appointment, I was looking forward to getting my eyes checked. I waited an hour and doctor still wasn’t ready for me. I had to leave and make another long awaited appointment

  46. We have an acquaintance who is losing his vision from glaucoma that routine eye examines would have caught. His vision seemed fine so he hadn’t had an eye examine for years so I’m making SURE I go for regular visits! …

  47. The office setting was meticulous, from the lobby to the exam rooms. The testing equipment seemed to be state of the art. The pre-testing technician and the doctor were conscientious in explaining all the various tests — any questions I …

  48. Service was good and staff was courteous. I gave 4 rather than 5 stars because after the assistants completed the initial exam, I had to wait about 20 minutes before the optometrist came in to do the final evaluation.

  49. I’ve been seeing Dr. Hale for several years now. He is extremely thorough and brought to my attention my high risk of narrow angle glaucoma. When I began having symptoms, I knew what was happening due to his description of what to watch …

  50. I’ve been going to Valley Eye Care for several years and have always been very pleased with all of the doctors, assistants, and office staff. Always professional, kind, and efficient.

  51. I’ve been going to Valley Eye for 30+ years, and I’m still happy with their service and professionalism. You must make an appointment to be seen or have eyeglass adjustments, but they are doing their best to keep everyone safe and healthy!!

  52. I am a student at OSU originally from Southern Oregon. I was nervous about coming to Valley Eye Care center because I have only had one optometrist in my life. The doctor I went and saw was phenomenal! I had a major eye infection for the …

  53. Good quality care when having an exam and when moving on to the optional glasses – lenses shopping. They have the exam system down and with the optical eye checking that eliminates the eye dilation procedure. All questions are answered and your exam results are explained clearly. A most positive experience with thoughtful people.

  54. Love Dr. Young and staff! Excellent care for all out family for over 20 years! We actually moved our of Corvallis in 1997 and still come back every year because of their amazing care!

  55. Dr. Hale is super nice and thoughtful. The people who work at Valley Eye Care are all professional and friendly too. With covid being so scary for all of they were very careful too.

  56. The best place in Corvallis for eye care. Great staff, and a great experience in every aspect. I would recommend Valley Eye Care to anyone looking for vision care. Me and my family have been going there for years and wouldn’t go anywhere else.

  57. Everyone at Valley Eye Care was extremely nice and attentive. They provided an excellent choice of eye wear, and were quick about getting the prescriptions in. They also have great hours (open after 5, and on Saturday), which is really nice for most people who work 8-5.

  58. RUN the other way!! Rude, expensive and way better eye care offered in Corvallis. I had my exams and purchased glasses/frames with them for three years. I later purchased an extra pair from Costco which needed adjusting. They had gladly …

  59. I am extremely pleased with Valley Eye Care. I was in a lot of pain from a scratched cornea. I called multiple places and couldn’t get an appointment until later in the afternoon. Valley Eye Care fit me into their morning schedule. …

  60. My new lenses with antiglare coating got scratched up badly, but since they were under warranty, they were replaced for free without the antiglare coating which hasn’t worked for me in the past. They do the most thorough eye exams & 3 …

  61. I received good service at Valley Eye Care. After having several tests done by a young woman, I waited about half an hour before the doctor arrived. I will learn later how much if any my insurance will cover.

  62. Took my glasses in to get them adjusted. Got my glasses back full of smears and fingerprints. I should have asked for something to clean them. Because of Covid it made me uncomfortable to wear them. I cleaned them in my car but didn’t have …

  63. Great care … the notices came out often on my text message. But one said 11:pp. and other said see me at 11:30. I went with the original time and it worked ou5 fine.

  64. Valley Eye Care installed new lenses in my old frames. I later realised my frames had a crack. I called them up and they replaced my frames with brand new ones no hassle and no expence to me. Excellent service. They made a loyal customer that day

  65. Valley Eye Clinic came highly recommended by a friend, and Dr. Jim Hale and his staff conducted a thorough and pleasant exam with me. The front desk staff was among the most helpful I’ve experienced in health care–they processed my …

  66. This was one of two visits to this office that have involved issues, that generally can be characterized as unprofessional treatment. The most recent visit involved two pair of glasses and their cases that were handled by staff and returned …

  67. I had my eyes examined for the first time here, and my experience was positive. It reminded me of visiting the dentist (note that I enjoy dental exams, for me this was a good thing). The staff was friendly and professional. …

  68. This is the most considerate and nice eye place I have ever been to. I had an eye emergency while traveling out of state. Valley Eye Care was able to squeeze me into their schedule on short notice, and the staff was very polite and thoughtful. Thank you.

  69. Dr. Young has been providing care for us for more than two decades. He’s fast, accurate, knowledgeable and kind. I would highly recommend Dr. Young to anyone that needs high quality eye care for their family:-)

  70. I went to Valley eye care because I needed a new eye doctor. Also my eyes have changed and I knew the prescription needed updating. I also wanted a fresh stylish new pair of glasses. I have several friends and family members who recommended …

  71. Dr Young is the only one who described to me my vision affliction accurately in my 63 year life while I was in my 40’s, and I will never forget that amazing life-changing moment. …

  72. I was very impressed and grateful that the doc took the time to look up my medical conditions before I came in! The MEDICAL staff were all very helpful and patient with me. The sales person and insurance person were a bit inpatient with me …

  73. My family trusts Valley Eye Care to keep our eyes healthy and get the best looking and performing eyewear in town. They are there for any emergency and take excellent care of us. My eye doctor specializes in dry eye condition and has been so very knowledgeable and helpful. Can’t recommend highly enough!

  74. It’s amazing that some people are leaving poor reviews because of insurance, their inability to show up to their own appointment, and being charged for servicing glasses purchased out-of-house. I have been a patient for over two years and …

  75. Every staff member was very friendly, kind, helpful, informative and patient w all my questions! They handled covid safety very professionally and w confidence. They were compassionate on how this effects patients as well. I saw Dr. Young, very pleased! Highly recommend Valley Eye Care

  76. I used to live in Corvallis and went to Valley Eye Care during that time. I have since moved to McMinnville and after several bad experiences at my local eye doctor I have decided to continue all further eye care at Valley Eye Care. Dr. …

  77. Valley Eye Care has been my place for years. All of the staff is informative and kind. Doctor Hale is very thorough with the exams and testing. He takes time with me to explain everything. Thanks for taking care of my eyes. Karen

  78. Absolutely best eye exam I’ve had in over 24 years!! The accuracy helped me pin down that Ive been near sighted in one eye and far sighted in another and I’ve finally gotten the literal clarity I needed to be able to see!! From everyone in …

  79. Over the years I must have visited 20 different opticians and there is no question this was the single best experience by far.
    All the staff where a pleasure to deal with. The test was conducted very …

  80. The staff is always professional and courteous. I get the impression they have state of the art equipment. I always appreciate their help in choosing frames and knowing my insurance benefits precisely so that I do not have to.
    I rarely feel comfortable with COVID protocols but I did with theirs.

  81. I have been going to Valley Eye Care for my vision health care for quite a number of years. A few years ago I was diagnosed with glaucoma. They found it in the very early stages and have done an excellent job of treating this condition. I feel very comfortable with the doctors and staff and would not go anywhere else.
    Jan

  82. First, I have to say I have been a patient of Dr. James Hale for three years, and have a great private vision insurance. Dr. Hale is a professional and compassionate eye doctor, and I trust him and care about his advice. However, his staff …

  83. Very helpful and professional staff. My daughter can be very difficult picking frames. (They have to say wow) Lydia really took the time to get her frames she liked. I have been going to the same eye doctor for 20 years, then he retired and …

  84. I’m a college student who’s been going to Valley Eye Care for around 2 years now and I’ve never had a problem with Valley Eye Care until this year. My contacts have been bothering my eyes so I told the doc about it and he suggested it could …

  85. Dr. Is fantastic. Takes his time to go through my history which is extensive and watches me for potential problems. Staff is always kind, and professional. Best of all, they’re super up front and transparent about pricing. I feel like they …

  86. Extremely disappointed in how my daughter was treated for her first appointment at an optometrist ever! All the exam rooms were full so clearly they were booked but my daughter cried when we left. She was rushed through her entire …

  87. I was appalled at the care I received from this optometrist company. I had to go back to get my contact prescription adjusted after the trial pair proved to be off. They made the corrections but treated me with malice as if I shouldn’t …

  88. I’ve been going to this place for a few years now. I made my appoitment 6 weeks ago. The office called me 2 1/2 hours before my appointment this morning to let me know that Dr. Young could not make the appointment (unforseen …

  89. Dr Hale is professional, knowledgeable, caring, and an expert in eye care. He actually listens to what is said. I trust his expertise, and I value his opinion. I highly recommend Dr Hale and his staff!

  90. Dr. Young and his optometry assistant were both very professional and detailed during my eye exam. Dr. Young was also very personable and did not seem to be hurried. The office staff was supportive from check in to billing. Thank you for providing optometry services for veterans.

  91. I have been a patient at Valley Eye Care for a number of years. I only have positive things to say about the professionalism and genuine care that is displayed from the moment you check in until the moment you check out. Dr. Hale is a joy to work with, patient and willing to address concerns.

  92. Valley Eye Care provides the best care available! Dr Hale has provided help thru a long complicated eye problem!! Staff is always helpful!! They have the most up-to-date equipment to help diagnose problems!! My gratitude, Pat Knutson

  93. Best eye care exam I have ever had. Staff are professional, friendly and welcoming. And prices are very reasonable, lower than expected for such excellent service. I was having a sudden onset of visual disturbance and even though they were booked for weeks they gave me an appointment just two days later! Very, very impressed!

  94. All of my eye care needs are taken care of at Valley Eye Care. Dr. Young and Dr. Hale are exceptional Opthalmologists! Their staff are helpful, friendly, patient and caring. They use state-of-the-art technology and offer a wide range of eye …

  95. The front receptionist named Jennifer has always been very helpful and does an amazing job whenever I go. She’s extremely nice and helps me out in any way possible. Has a fantastic attitude and makes me feel welcomed! Would come again and you should too!!

  96. Amazing visit, tech was very nice and Dr was very good at helping with my prescription. State of the art imaging tech helped me see my eye health in a whole new lens

  97. It was a good environment, the price was not too bad; I just hope they had more discounts deals because it was a bit much but for college student it could have been a great customer service. Overall 4 out of 5

  98. Wonderful staff, Dr Kofoed was happy to answer all of my curious questions regarding my eyes current health and how eyes work in general. This was my first appointment with them and I am so glad I found them, 10/10 recommend

  99. I have been under Dr. Hale’s care for about 7 years. He has closely monitored my glaucoma and prescribed medication to control it. I have complete faith in Valley Eye Care.

  100. Had to edit review. My glasses and my husband’s both are all scratched up. Mine got scratched after a month and I take excellent care of them. When I got new lens put in they get hazey multiple times a day. Husband did he’s not going back …

  101. They are friendly, running behind today but nothing out of the ordinary. Spent almost an hour here. They arent pushy if you want to decline certain services. Dr Hale is my favorite, hes very personable and friendly.

  102. Dr. Hale and staff were friendly and professional. The glasses shop out front was great, they answered all my questions and didn’t pressure me to buy anything. I will likely go back to purchase glasses.

  103. When we moved to Corvallis over ten years ago, an OSU colleague recommended Valley Eye Care. Dr Hale and the entire staff are fantastic…thorough, instructive, straightforward and personable. We always leave with a better understanding of our vision and options for correction.

  104. Dr Nils Kofoed is the most professional, kind, knowledgeable, patient Optometrist I have seen in 45 years. He diagnosed me with a very important problem that 4 other doctors didn’t take the time to ascertain.
    I highly recommend him with great gratitude.

  105. Excellent service. No wait time, thorough exam, in-depth discussion of results. Decided to get new frames and lenses. All completed in less than 1 hr ! This us why I continue to use Valley Eye care.

  106. I had my first appointment at Valley Eye Care with the charming Dr. Nils Kofoed. I didn’t even have time to sit down before the technician called me back for eye tests. (No waiting – yes!) The technician was professional and efficient and …

  107. Will never go back because of price gouging and not disclosing/informing of appointment costs. Was told I should have another appointment 4 weeks after my yearly eye exam for a glaucoma evaluation. So made an appointment and had the …

  108. It’s my third visit, They have great team members that are so cooperative, friendly and willing to answer all my questions . No hidden fees, they told me about the out of bucket in advance. I also have dryness problem and the doctor gave my …

  109. Every one were very welcoming. Office was clean and glasses well stocked. Dr. Rose was one of the best eye doctor I have ever had. Also his associate that did my testing at first. Jan

  110. My first time at Valley Eye Care, but certainly not my last. From the women in reception to the eye-care assistants to Dr. Young, everyone was both professional and very pleasant. Dr. Young took the time to give me an especially thorough …

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