Valley Federal Credit Union

Valley Federal Credit Union - Main Office

Valley Federal Credit Union in Brownsville, Harlingen and Raymondville offers its members loans, checking and savings accounts. See more

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Valley Federal Credit Union Reviews ( 27 )

  1. Poor communication from customer service. State they send documents, and yet they have the wrong address of home, and will not accept responsibility of their error.

  2. They have bad customer reps..their all in their office alone doing stupid things..like fixing their offices and desks while clients wait out in the lobby for more than an hour… and that’s how they expect to make business! That bank sucks!

  3. Bad bad customer service, I see money laundry all around, there are only friends family member I belive, because other people making business I don’t think so, they hang, on you they don’t call you back as they told you, tbey don’t give you a straight answer, they make fun of people, etc.

  4. Place could be better. They have a lot of old timers working their. People who are stuck in the 90s. Bad customer service and like one of the reviews. They do make fun of people and make jokes while customers wait.

  5. Very rude people, horrible costumer service, don’t even try to complain, their CEO doesn’t care to even speak to her clients. My advice: don’t invest your hard earned money at this bank they will not appreciate your business. The attitude …

  6. Worst customer service ever! Patty and Melva from Brownsville are very rude in person and over the phone. They are rude and sarcastic and have no sense of customer service and how to treat a person or a customer. From all my years having …

  7. If there was a negative 5 star i would rate that one. VFCU on price rd doesn’t even deserve my one star. I went to go sign up to speak to a representative and I waited 30 minutes! Only because I left was it 30 minutes! I was the only …

  8. This bank is garbage, they pretend to care about there clients but all they care about is getting the most money out of there customers. Also there skip a payment scam is only to extend the life of your loan and charge you more interest in …

  9. My first time going to that bank was a horrible experience the front desk lady was nice but when I walked in with the sales rep she didn’t even present her self It looked like she was in a bad mood she wouldn’t even acknowledge me the whole …

  10. Was given one rate of 3.9 84 months no down payment on Friday with the option to sign loan Then on Monday it was changed to 72 months 3500 down with really no explanation cause nothing had changed same car same credit score members beware …

  11. Unethical, unprofessional & rude!!! There is no customer service! Worse place I’ve ever banked with!!! I would not recommend this FINANCIAL INSTITUTION to friends, family or anyone! If I could, I would give this a -5 star rating & even that …

  12. They run your credit (HARD Inquiry) to open a checking account. Manager said it’s a soft pull (NOPE IT’S NOT) it shows up in the TransUnion hard inquiry. She said it warns you as you apply online (nope it does not) She read the notification …

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