Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
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Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
Don’t go there if you want this to happen. And they acted as if it was ok and normal. Nurses are fake nice and they will keep you there for hours even if your condition is serious you get no advice just blow you off !
We had our son at Valley. It was an amazing experience. The Doctor’s, RN’s, the entire staff were so kind to us and genuinely cared for our family. I highly recommend this hospital. 🙂
Took a loved one to the emergency room at night. The staff was very friendly, so helpful, and extremely kind. This honestly has been one of the best experiences I’ve had in a hospital.
The most unbelievably negligent hospital I’ve ever dealt with in my life. My wife had a procedure there and almost every person involved messed up everything possible and was completely indifferent to her well being.
Overall a great experience, most of the staff were pleasant, knowledgeable and went out of their way to assist two brand new parents ease their way into an amazing experience. …
This hospital was amazing the Dr an staff that I had were so friendly an caring , I was there 7/6/19 around 5pm. I couldnt of asked for faster an caring service. They took every test on me just to make sure I was ok. I would highly recommend anyone here. Thank you Doc an Staff. You were all so sweet caring an helpful.
Sitting for 2 hours to get a transport to take my 96 year old mother home. She has not been given any food or water since arriving about 5 hours ago. She is in continent and no one has asked for her to be changed. Avoid the ER at all costs.
Waiting for a very old father to get a procedure in the car under 41degree because Valley doesn’t have waiting area for relatives that live far away. You gotta leave once they took patients in. It is not professional. Don’t send us any donation request in the future. We have been given enough.
If you are sick or have a sick family member. DO NOT GO TO VALLEY. THE SERVICE HAS GONE DOWN. I gave it one star because zeros stars was not a option. They longer have the necessary staff at the hospital..
I was at Valley Hospital Feb 8 – Feb 9 2013 for surgery on a tibial fracture. The process to get my details went quickly, some of the nurses were so helpful and went over & above the call of duty. Some others were lazy and clearly didnt want to be there.
I really want to like this hospital. There are some aspects of my multiple, recent experiences that are positive. Unfortunately, the negative outweigh the positive. The ER experience can be hit or miss. It depends on the staff. Travel …
Valley Radiology Dept. Very Professional. I called last week to get a pt in for a PET scan, Robinson was very polite and went above and beyond to help me get the pt in that day. Very thankful for how helpful he and the department was. Great patient care and service.
This is a very good hospital. Staff are nice and friendly. Doctors are legitimate and professional. The food is good. The services were great. They immediately cured my “Parkinson’s disease.” I would recommend people to go here.
Went here for after an accident. They did a piss poor job, we had to check with other hospital/doctors who said the work was extremely bad. Wounds wasn’t washed. Missed several spots. Incorrect use of bandages (used instead of wraps). Our other (another hospital) doctor asked if kids had been doing it.
My Mom has been in Valley Hospital many times. It is because of their dedicated doctors and nurses that she is still with us. Thank you for taking such good care of my Mom.
Not letting invisitors that aren’t fully boosted in is completely ridiculous when it has been proven that people catch and carry the virus regardless of Vax status. Huge mistake by upper management when other hospitals have already dropped any restrictions
Tried for 40 min. To confirm lab appt. For bloodwork thru Valley Hospital number. After trying several options was given a direct number to try. Don’t bother. I let it ring 6 min. And called back for another 3 min. No voice mail, box is …
Everyone person, doctor, nurse and staff that i delat with have been AMAZING and comforting. I have had surgery and procedures and they were so kind and cared for my well being the whole time. They hold your hand and help you thru it. I wouldn’t go anywhere else. THANK YOU VALLEY HOSPITAL!
Had our baby in this hospital. Great staff, the nurses were very helpful and caring. I can tell they were genuine. Thank you to all the nurses who made us feel at ease!
Delivered a baby in MARCH and the head nursery nurse on staff was so mean and rude. Ive been trying to sort out my bill since then I applied for charity care and haven’t received any further information I’ve been calling And calling and …
I went to Valley for foot surgery, on 9/22. Surgery went well. Staff was really good. Stayed one night. Very attentive and pleasant. Very surprised I did not get a call, after released. Other than that. Good visit.
They “lost” my mother! My mother has been in and out of Valley this year and I’ve never had a problem, but today was awful. My mother was supposed to be discharged at 11am to go back to rehab. She had been there all week, so I went up to …
My brother was there for a month…These People saved my terminally ill brother’s life, staff was ALWAYS courteous, friendly & ready to help. I always got answers to my questions asked, without feeling like I was being a pain in the ass. He …
I’ve never in my life experienced anything like this, you bring a loved one in for a procedure, only to be told to leave them and go all the way back upstairs while they prep the patient, let me tell you something, I’ve taken everyone from …
After Cataract surgery I stayed at the recovery area (not a room) for 20 minutes. I was just lying on the bed and didn’t have anything. Hospital billed me $4611. I feel like that they are scam artists.
Ive been at this hospital for 4 hours for test that was requested from the doctor office. They are the slowest and so unprofessional. No compassion and no sense of urgency. I use to love this hospital but now I am second guessing thst …
Absolutely ridiculous that during a stressful visit a family member cannot stay because they aren’t boosted with the Covid-19 shot. No support system= no patient advocate.
I will give them 0 star. I went for mammogram in June because they said they accepted my insurance GHI. A month later, I received a bill over $200 from a Radiology at Ridgewood about the mammograpy and s-scan. I contacted GHI and they …
Cardiac ICU is a disgrace for families of the critically ill. Waiting rooms have no water, no tissues , no phone chargers, no privacy, and are very uncomfortable. My family member who is in cardiac failure was given pancakes, bacon, sugary …
The Valley is known for its prestigious hospital, but the people who work there are terrible. I delivered there and you had to call every time to get your medication, you get woken up all hours of the night, getting no rest and they are not …
Emergency Room: Unless you really have a serious medical emergency demanding immediate and I mean immediate treatment DO NOT enter the emergency room of Valley Hospital unless you are prepared to empty your wallet. …
I went to the Ridgewood Valley Hospital Emergency Room for a possible infection due to and Angiogram in Mt Sinai in NY It was at night and I was taken in for treatment. Unfortunately an emergency took place while I was there. After the …
Thank you to Valley ED for taking great care of my father on 1/9/2020. He had fallen and hit his head and was brought in by Ambulance. He could not say enough about how great everyone was during his ED stay. …
My two sons were born at this hospital and my wife (car accident) was being cared for as well here at Valley and I must say that the service; professionalism: honesty and kindness of the doctors, nurses and staff are superb!
The best hospital in NJ, always courteous, nice, kind, humorous staff, and some of the smartest doctors in the entire world who care about each and every patient they administer to. Our families highly recommend a great hospital and well renowned Emergency Room.
Just wanted to write a review telling other patients how deceitful this hospitals practice is, Made an appointment for a MRI, asked the person if I come to your facility is it just my co-pay like I pay other MRI …
If i could give more stars i would. AMAZING hospital…because of the people…they are TRULY caring and go above and beyond to support both the patient and family during a life threatening illness. I cannot say enough wonderful things about them…from the cleaning staff to the nurses to the surgeons. Truly gifted and KIND people.
When my mother was there the doctor on staff released her in kidney failure and she passed away the next day. I WOULD NOT SEND ANYONE THERE. I still have hospital report,incase they don’t believe me. It seems like, if they don’t like your ,review, they don’t respond. Par for the course.
I recently had a very successful surgery with the neurological team at the Valley.
I want to thank my surgeons Dr. Sisti and Dr. Cobb for an amazing pain-free …
The absolute best hospital! Has taken care of every emergency visit over the years. Amazing surgeons, nurses, and support staff. Brought my mother back to Valley from South Jersey last year for surgery and it was a life-saving decision!
I rated this hospital a 1 because they dont have a 0 rating. This was the WORST experience I have ever had. I am pregnant and came in for bleeding issues. WITHOUT being checked I was told the bleeding may be a freak thing. They hadnt even …
Its very sad that im even writing this , because ive always felt that Valley was a great hospital , i was born here and have gone to this hospital for over 40 years , i had to have emergency surgery which obviously required anesthesia. The …
My my wife just gave birth to our daughter here, And it was the best experience we ever had , the nurses were extremely caring, beautiful spacious room. (It’s our 4th child – but the first time using valley hospital)
On Friday June 29, 2018 my father visited Valley Hospital Emergency Room on that same afternoon, an ER nurse took his vitals (blood pressure, pulse, respiratory rate, and pulse oximeter). The pulse oximeter showed his oxygen saturation at …
My stay (or should I say incarceration) at Valley Hospital is one of the worst experiences I have had to endure. After a four and one-half hour wait in the Emergency area, I was shown to cell of a shared room that was inexplicably messy, …
Worst experience ever!!! (the Ultrasound department) I was taken care poorly. Female nurse took care of me unprofessional! attitude whole time while taken care of me . The ultrasound nurse scan took care of the next patient by saying her …
I had a very disappointing low/poor, negligent, insensitive, unprofessional and outright cruel level of care here from the staff at Valley Hospital for a same day surgery procedure last week (Dec 2021). …
I recently had a pericardial effusion. Every single person I met from my pre admission to check out was fabulous. I can’t thank Dr. Brizzio enough for doing my surgery and caring for me. His assistant, Linda Romeo was an angel, who …
My mom fell and broke her thigh bone a few years back when she was visiting from NYC. I brought her here rather than to NY cause it was nearest ER. I had a bad feeling cause it was Thanksgiving and staff was sparse. Physician said he will …
While we like the providers it is very hard to get an appointment with them for working people. no appointments after 3:45 for the oncologist. Had the first appointment for 9 am–waited over 15 minutes just to sign in then waited 30 …
This hospital is the worst in the tristate area the worst ICU worst staff in their ICU also worst ongcoligists I highly recommend to leave this hospital if you are in it right now my father had lung cancer and brain cancer they held off on …
Went to ER with stomach pain and swelling in my legs I’ve had for 3 Days the staff was all very attentive I have some scarring on my arms due to an accident as a child and they were very sensitive towards my embarrassing marks and also I …
My wife went in for surgery. The staff were very professional, efficient and caring. The communication was outstanding. I was very pleased with the whole experience. The surgery went well and she is on the road to recovery. Thank you Valley Hospital team !
This is the worst Labor and Delivery unit I have ever visited. In a 5.5hr visit via the emergency room, I was never once seen by the physician, Dr. Elina Zeldina, who supposedly was my attending physician and the person who authorized my …
I’m currently admitted sadly ! If they need me to stay one more day I’ll be requesting to be transferred to another hospital! I’ve never in my life had an issue with valley, I drive 30 min to get here no matter what BUT this will be my last …
The maternity ward is absolutely the best. I delivered our baby here and could not have received better care. If I could give this hospital 10 stars, I would. I was born here, as well as my sister and my niece. Our family has always gone to …
Father in law volunteered here for 27 years. Yet he got terrible attention in return. He was forgotten about. Drs don’t communicate with each other so no one knows what the other has planned. He was left in his bed for an entire week …
As a middle aged man, I went to the ER with chest pains. ER was over crowed so after my check-in I was put on a gurney in the hallway. About 5 min later, a tech came by and gave me an EKG, another 5 min went by and another tech asked me to …
From the moment i got to the ER till the second i got discharged and then came back for a scheduled mri that the ER dr set up for the same day, there was nothing less than extreme professionalism and care! Everyone in ER dept was awesome …
I was admitted to the ER and spent about 3 hours in the room to get treated. The nurse was very nice and so was the doctor, but nice doesn’t express efficiency. About five to six times I requested a return to work note so I could go back to …
I’m disappointed to see that the American flag out of the main entrance is on the right hand side.
The display area which would be the main entrance the Flight of the United States of America is always to the to the left of any other flag
I went today to get blood drawn, I always get anxious because my veins are hard to see and some people just don’t treat that with care, the woman there Doreen took her time was extremely patient, It turned out to be an easy pleasant …
1 star is a stretch for this hospital. The waiting room has no privacy, no tissues, no water cooler, phone chargers etc. If you need a drink you can use the water fountain which is WARM. The “accomodations” for ICU patient’s families is …
You can call the nurse for hours and get no aid.
Edit: this was a couple of not amazing and busy hours. However, service improved a lot. Most of the doctors, nurses and everyone else were very kind and nice.
Doctors are ok, but the fact that you have to be vaccinated AND boosted to visit a spouse is ridiculous. Get with the times! No one is doing this anymore. Talk about no sympathy for the sick!
I went to the ER ( 09/29/2020)due to difficulty breathing..im a covid patient. The way they treated me in the ER was very disappointing. After waiting outside on the bench for an hr one lady came out. With the hand sign she asked me to …
I am beyond impressed with the care and treatment I recently received by the staff in the same surgery unit. Everyone from the moment I checked in to when I was discharged was amazing. I specially want to thank Joan Harvey my nurse who …
Their billing department is terribly incompetent. They do not know what they are doing, as the billing is done in Maine, and when it finally goes back to Valley Physician Services, the customer service representatives have no idea about …
My mom has been battling staph infection and they finally isolated her.
The communication = 0
Upper management doesn’t show empathy nor are they following the patient care being given.
Unnecessarily, they keep us waiting in the emergency room for eight hours then they finally get to you and say “I will be right back” and disappear again for a long time. I had to go chase as it was already 6AM and we were exhausted. …
This is my fourth delivery and first at valley on 10/27.Everything went smooth from the first prenatal appointment to giving birth.Doctor Wang was fantastic and professional .Being an RN myself I was blessed to have RN Hava Kraja as my …
Wouldn’t let younger family see patient and had attitudes. Wouldn’t recommend bringing family here if they have kids or nieces and nephews under 18.
Probably the worse experience ever at a emergency room. I came in with my mother because of extreme abdominal pain she was brought in right to get information but to see a doctor I had to go look for one mean while my mother was crying and …
Possibly the worse er you can go to. No patient privacy the employees are loud and all they worry about is the next meal. 3 hours laying on a stretcher in the hallway in terrible pain. Not one nurse or doctor made eye contact. A place for …
Extremely disappointed with the customer service and communication from the ER. I was there back in August on a week night for abdomen pain and was waiting for about 3 hours. At this point the dr. still wanted to do more testing but I …
2 weeks ago I gave birth to my baby boy at the Valley Hospital and my experience has been everything I was hoping for. We were pre-registered so our arrival and check in at 4am at the emergency room was as smooth as one can hope for. I was …
Avoid this hospital if you don’t want to get squeezed. My husband went to Valley Hospital’s ER room two times the past a few months. First time, for some bruises and abrasions on one knee from a minor car accident, he had X-RAY examination …
My friend was horribly treated in the ER. Knowing that it was a disc herniation, they took him through the CT scan and not an MRI which seem to be a standard procedure at Valley which seems to be a ripoff. CT scan does not show the …
I was shocked to see Valley ER so poorly run. From the cleanliness factor to a PA,Doug Walsh, who never thought it necessary to exam me, to a patient family member walking into my room to take a chair!! …
My wife had some loss of feelings in her arms, and was advised by her Doctor to go to the emergency room at Valley Hospital, in April 2017.
The wait was not too bad, but, once admitted, she was placed not in a room, but …
I had my daughter at The Valley hospital in 2007 and most of the staff was so nice and kind to me. Because I had a c-section the Nurse that took care of me was so nice and professional even when I did not want to get out of that bed she …
Came in for overnight observation to labor and delivery at 37 weeks and my husband was denied access because he did not receive the booster for covid-19. Frustrated and disappointed does not even begin to explain what I’m feeling right now
The Valley Hospital is a prime example of what is wrong with health care in America. They exemplify lack of accountability and lack of transparency. They put profits over people. …
If I could leave zero stars, I would. I’ve been treated at this hospital many times. I’ve woken up during surgery when the anesthesia wore off. During another hospitalization, I was the victim of equipment failures that caused me …
CALL THE BILLING DEPT
This was just my experience. I was ready to just pay my $1300 ambulance bill online in full but decided i would rather set up a payment plan. When I called the …
The receptionist did not acknowledge my check in confirmation i filled out online and i waited just as if i walked in without going through the check in process. I came in with severe back pain. I was told valley hospital no longer does …
I came here because I was miscarriaging and everyone was super nice and understanding the only issue I had was they lost alittle in translate for the ultrasound. They didn’t communicate correctly to each other. But other than that the …
After flying in from California to help my very old dad who was admitted to the ER, I found my also very old mother SEETHING at how she had been treated by Celeste, one of the most senior receptionists. Apparently, after speaking with one …
My family and I have been using the Valley Hospital since 2009 when I became pregnant with my now 8 year old son. Since then, I have had a total of 3 children born through Valley Hospital and we even use Valley Community Care Clinic …
Location, Services are great. Billing service is too delayed. Even after 15 months we are still waiting on bill. Another issue is hospital uses anesthesiologist who charge out of network even when doctor is in-network, hospital is …
I delivered my baby about a year and a half ago. Just be aware that they don’t inform you in advance. So get your insurance policy straight before you get admitted into this facility. …
Today I went to Valley hospital with two dislocated small toes. I was in a ton of pain. The nurse practitioner and doctor in the ER worked super hard to pop them back in. It took 4 tries because the dislocation was so severe and it was …
My experiencia was at an/Urology Ob-Gyn office .
The Dr is ok but the front desk it is horrible.
At first they do not treat everybody the same , they are very friendly with …
They took 4 hours to accept me, by the time they did first antibiotics another 3 hours. At the end my face was so swollen that started to cover the eye.
The medical experience was a disaster. …
This was my 3rd child delivered at the Valley, and I’ll most likely not return here.
My husband brought me food, spend money, traveled 3 hours, and was not allowed …
Going on 2 hours in the ER and haven’t seen triage. Was sent by urgent care with orders to go to ER – which they clearly shrug off without any concern. …
Valley Hospital staff is nice and quick but I am writing this review for it’s billing department. I took my daughter over here when she fractured her finger. I have Horizon BCBS of NJ- Direct. They said they accept it. I provided them with …
If you need good care please please go elsewhere. Staff shows abysmal lack of respect 24/7. They seldom do more than stand and sit around nursing stations and sleep in empty rooms. Follow-up: Forget taking any loved one to the …
The service was horrible, i recently brought my father there at night and the way the lady taking the information was horrible, She was preoccupied with her talking on her phone while taking my information for being there, very …
Sadly dysfunctional hospital. Went to emergency room. Doctor stuck his head for 2 minutes and then disappeared forever. You can go ahead and call the nurse all you want, they don’t respond. Upon discharge, no one even realized that they …
The Valley Hospital in Ridgewood NJ is the Best Hospital in NEW JERSEY period . I had many great experiences in Valley Hospital from cardiac stent to a hip replacement, the Doctor’s of Valley and the entire nursing staff are excellent. And …
My daughter, 8 years old had an appendectomy at Valley in 2018 and everyone from the ER staff, surgeon, post op care to the hospital room she stayed in was exceptional. My sister is coming here from out of state to have major surgery. I’m hoping to have it done at Valley Hospital.
Both my parents died at this hospital.
They killed my Mother with their poor treatment & horribly trained staff.
The patient semi-private rooms are extremely small & outdated. …
I was in ER yesterday, I am very disappointed with my treatment. I pressed the nurse call button and no one showed up for over 15 minutes. Thanks to Tech Moses Gutirrez who was just passing by my room as many others …
Just spent over 30 minutes being transferred around via phone when trying to inquire about giving birth in your hospital… thats a headache. Thank you for helping me make an easy decision. I would rather not deal with that annoyance every time I have a question and need to contact a doctor. 1 star……
I was really disappointed with my labor and delivery experience and I don’t think I’ll be returning when we have our next kid. I really like my OBGYN which is why we delivered at Valley, but at the end of the day your OB is only there for …
This is definitely my hospital of choice. I have had the unfortunate pleasure of visiting the ER twice for two different reasons – once I was treated in the ER and discharged – felt MUCH better – the other I had to be admitted. The staff …
Having a baby is this hospital is worse then a prison due to their outrageous Covid rules they wouldn’t let me leave the room even though I was negative for Covid I couldn’t get food I couldn’t open the door of the room, The staff was …
I read some reviews and saw that I was not the only one who had terrible care. L&D was excellent. Loved the team who delivered my baby. Midwife was excellent and those who worked alongside her. But, that mother baby team. TRASH. Absolute garbage. Would never return there again.
I delivered my first child here at Valley Hospital’s childbirth center. We were really impressed by the amenities and services the hospital provided. The nurses were lovely, caring and on top of everything. They made my labor less stenous …
My wife had a normal delivery of our first baby at The Center for Childbirth in this hospital. Everyone one was very caring and made us feel at home. We couldn’t expect more than what we got from a hospital. I would recommend anyone for Childbirth here. Keep up the good work.
This review is for their billing.
After years of going to Valley associated doctors and receiving bills with zero details I am a bit fed up of having to reach back out to them every time. Please review your billing system for the patient end.
Best experience at maternity ward. Shout out to Charmaine angel nurse. She took care of my wife very well. Excellent customer service. Overall great experience at Valley. I would definitely recommend
I could have given a zero if available. Worst experience ever. My wife delivered our second baby at this hospital. The Delivery staff was good and attentive. …
Note: It seems whoever manages the Google profile for the hospital has taken measures to discourage negative reviews from being addressed while feigning attention by responding on this platform. The reviews are meant as feedback and …
Wonderful hospital. My two emergency c-sections were handled great, the NICU staff was outstanding, and my now 4 year old son’s recent surgery went very well because of the staff’s caring nature and attention to detail. …
They messed up my sons circumcision which is pretty disappointing because the last thing I am going to do to my poor son is have another procedure like this done to correct what they did. Seriously super disappointing. Two stars because I …
We we’re blessed with 2nd daughter last week at this hospital. I would like to send my gratitude to mid wife Chanda and intern forgot her name but Thanks for pictures who took care my wife as if like her own daughter , Dr.Farah Benarba …
They saved me when I was 6 and had ecoli. I was going to die and they saved my life with the president’s experimental fetal cell shot thing. The next day I got dressed and went home after giving tons of blood. Even though I had transfusions …
I have just spent more than two weeks at Valley Hospital with serious heart issues. I received outstanding treatment by the doctors and other medical professionals. I was taken care of by more than 40 nurses plus aides plus administrative …
Valley Hospital in Ridgewood has given me an idea of how a great Hospital should be run like..
They really know how stressful it can be on patients and their families. …
If I could give this Emergency Room zero starts, I would. I went to Valley Hospital on Dec 8, 2020 when my doctor told my husband to get there right away and have a CT scan immediately after a sudden and severe headache. I had been there …
Absolutely the worst ER and triage system. 2 doctors working the ER in a Saturday night- wait 2 on any night!!!! How insane is it. Came in at 6pm and it’s 12am and there are still 6 people ahead of us. Horrible don’t come here!
I swear by Valley. I delivered both my children here, and have had surgery here. The facility itself is kept nicely, always clean, spacious and smells nice. The most important thing about Valley is the people. All of my experiences here for …
Absolute worst hospital to go to if you need immediate help. The doctors and nurses could care less about the patients and talk about you like you’re not standing there. I waited 7 hours in the ER. I asked to talk to a doctor to get my …
I received my Covid vaccine at Valley in Ridgewood, and I was so wonderfully surprised by the way the place was run and how the staff served us who came to receive the vaccine. When I pulled into the lot, the parking attendant made jokes to …
I recently went to Valley Hospital per the recommendation of my boyfriend’s mother who is a home care nurse within the Valley Medical Group network. I discovered I had a rather large ovarian tumor that needed to be removed. I first had a …
Wish I could give 0 stars. The hospital Covid policy is outdated. New Jersey is almost 80% vaccinated and Covid numbers are at all-time lows yet we’re unable to see our family in the hospital? The visitor policy is an infringement of our basic rights. What a shame.
I had to take a minute to thank the staff at Valley Hospital. From the valet attendant, security guard, entire Emergency Room staff, CT tech, nurses, Dr. Murphy and Dr.Klein. You were all professional and most importantly caring. I hope …
Labor and Delivery. Covid rules for unvaxed partner. You cannot leave hospital or room. Till you are discharged. They treat unvaxed like dirt. Sorry valley. Triple vaxed and quadruple vaxed are catching covid. Very disappointed. How can you trust their medical decisions when they are ignorant and playing covid theater. Shame on you.
The WORST hospital ever in regard to communication with family AND between doctors and other staff. No one is ever on the same page. My father has been misdiagnosed multiple times. The staff yells at its patients when they get frustrated. …
I would highly advise against using this hospital. While the experience in the hospital went quite well when my wife gave birth, the aftermath has been awful. I did extensive research to make sure everything about the birth of my son and …
I am appalled at how terrible this hospital is. Got to the ER at 7pm, the waiting room was so crowded the had people sitting in the hall way. Once we we’re in a room it took 2 hours to see a doctor.. then another 7 hours before we got any …
I visited the ER. The check in was great and easy. However the wait time once inside was not wonderful. Many people were being treated in the hallway. A nurse was going to draw my blood as I was sitting in the hallway next to another …
Not about being nice- I do not care. But – 3 nurses were not able to inject contrast for me to get a CT scan. Not that anyone has never got into my vein- it typically is pretty fine. So unskilled and untalented. …
My son was just released from the pediatric intensive care unit and I could not be more pleased with his treatment. All the nurses on the floor gave him exceptional care! They understood his anxiety, they were friendly and accommodating and …
I wish someone would’ve told me that the hospital put in place outrageous covid rules that make absolutely no sense and are downright cruel! I came in to give birth and they wouldn’t let my husband enter with me. I labored in the room by …
I was attempting to visit my wife but was told my vaccination card was not to their liking. Some little kid security guard called me a lier and basically told me he believed my vaccine card was a fake. He refused to give me his name which I would have included. Please go to a real hospital, not this joke.
Brought our elderly father to their ER and he was admitted. Once he was admitted to a room out of the ER, this hospital would not allow us to visit him because of Covid vaccine rules! Other family members attempted to call to ask how he was …
I was in the ER and everyone from the registrar to the Nurses and the technician drawing the blood couldn’t have been nicer. Very caring and pleasant even though it was extremely busy. I can’t say enough about the ER Doctor. Dr Ryan Murphy …
While the medical care at Valley is outstanding as seen from the persepective of both a patient and a physician that worked in their ER for several years, their billing department is unscrupulous and unethical. My daughter was there for a …
Great organization. After twice confirming that she could visit someone at the hospital and bringing necessary information, she was callously turned away by a nurse. No one else was turned away. Called the hospital and got hung up on ot rerouted to voicemail.
What a pathetic place. You guys should be ashamed of yourselves. Disorganized and long waits. The nurses are pleasant and nice, and try to do their best but my oh my…I will never waste my time here again. After about four hours of waiting and not being seen by a doctor we chose to leave.
We took my grandmother there at 9:30pm in exteme pain, nausea, and she was triaged around 45 minutes after arriving and left in the waiting room for hours before she was taken to the back to be left in a hallway for another hour before she …
Hospital staff was absolutely amazing. Pediatrics Phillips 2E Unit extremely brilliant staff. Kudos to Dr Yaron and nurses. They all have amazing bedside manners and makes you feel comfortable from diagnosis, treatment plan to post op. My husband and I were so thankful that our daughter was in there care. Thank you 🙏🏻 again . …
Do not be influenced or discouraged by the negative reviews here. If there is anything such as a “good” experience at a hospital while undergoing a medical procedure, then that is what I encountered here. From the beginning at intake to the …
Worst hospital ever. Almost lost both kidneys because of neglect from the ER doctors. Went to the hospital 2 times, 1 time with a 104 that dropped in the waiting room and the report said I never had a fever. All they did was tested my …
The hospital’s COVID policy is outrageous, considering mandates are being rolled back now all over the place. I would understand the requirement to wear a mask, but why is vaccination MANDATORY for a visitor that comes to see a patient? Why …
I am having spinal surgery here at Valley Hospital. No one can visit u less boosted . It is a ridiculous policy .The CDC has no authority to force people to get boosted . Be ware if you plan on staying at the valley , please choose another …
If I could give a zero, I would. PLEASE avoid this hospital if you care about your health. The anesthesia plan was changed right before my procedure. I had no input. I had excruciating pain throughout the process, but could not speak …
I had the unfortunate opportunity to be admitted to Valley Hospital for 5 days because I contracted Covid in November. I was treated with the utmost care, concern and compassion. From the emergency room staff, the parking staff, the …
Why do you pursue a career in medicine if you are so unhappy at the job and don’t give an ounce of care about people’s lives?! I would say 99% of Doctors and some nurses in ICU, PCU, and the main floor are extremely rude with zero …
Took my 83-year old mother to ER for stroke symptoms- was very impressed with the speed at which they activated the Stroke team, provided quality care, were professional and caring. I am a nurse from another state, and was very impressed …
Went to ER for my son was brought straight to pediatric wing quickly and placed in a room, it was quiet he was treated right away. But I have to say the room was disgusting dried blood on garbage top, old sticky residue on table where they …
Overall it was an excellent experience due to nurse Irene and Tony. Then we had the unfortunate experience of meeting nurse Meeta/Mita who acted as if we were an inconvenience. After waiting 10 hours for a transfer that was promised for …
Don’t come here!!!!!!! Will cause stress and depression came here in august haven’t been myself since. Don’t waste your money here. Charged me for an emergency service but was waiting for hours shivering and shaking SCAM!!!!!!!!!!!!
unless you want to get ripped off stay away from this hospital, i had an MRI and they billed my ins company 4750 and another 800 to read the MRI i had apt at 7 am and was told no one was there to do it after waiting an hour they showed up …
Complete unwillingness to accommodate special needs children and patients. ER staff rude and obnoxious to special needs people, refusing to accommodate and insisting that they “have to be like everyone else.” Offenses may even be actionable.
This hospital seriously lacks room for labor and delivery which is unexpected. I had been provided for a date for induction but when the date came they told me there were no beds available so they will let me know when a bed gets available. …
I had surgery there some time ago. My surgeon was wonderful; however, the nurses were horrible. They were moody and would not provide pain medication. As a result, I suffered and cried all night in pain. My abdomen was swollen post-surgery …
My mother spent several weeks to a full month over a 10 month period at valley hospital. Initially admitted through emergency to ICU, the ICU was excellent. There in it ended. The nursing staff, on the regular floors were dismissive. It was …
“Well, I don’t care,” is not the response I expected from an ER staff member when I politely asked her to not continue to use my God’s name as an expletive when she was speaking to me.
I was scheduled for on out-patient procedure last Wednesday. From the moment I walked into the hospital until I was discharged I encountered nothing but exceptional professional service. Prior to my procedure I received two calls from the …
That is a Very bad place!
1. People from church woke up my friend at 5 am, at 7:30 am and at 9am with that religious nonsense! He had a very difficult surgery, he needed a rest but… …
The fact that there are still Covid restrictions of having to be BOOSTED to visit a patient blows my mind!!!!!! Yet, my family and I were in the ER waiting room, my mom in the ER, interacted with staff members, who will be interacting with …
Despite this hospital’s strict vaccine and booster policy for visitors, i am unvaccinated and my father is in the hospital. Im the only family he has. Even though I couldn’t visit long, they still let me visit for two hours for which i am …
The hospital and my surgery itself were fine. It’s the anesthesia group that work with the hospital that is terrible. Be careful with them. I was kept overnight for observation and the next morning someone came in for a minute to ask how I …
If I could give 0 stars I would. Hospital Covid policy for visitors is ridiculous. There is no booster mandate in this country, yet this hospital requires visitors to have the Covid booster if their initial Covid vaccines are more then 5 …
I personally had extreme anxiety from a past surgery at a different hospital. Everyone at the hospital from check in to the nurses have been so caring and helpful. Every single department is friendly. My surgery went stress free and smooth. …
Very disappointed in this hospital. My mother has been in and out for weeks. 3 times she was sent home with an infection they causes. They just leave her lying in bed. Now she can’t walk at all. The restrictions on visitation is …
Had to take my 2 year old daughter to emergency room this past weekend for severe dehydration due to stomach virus. The nurses and doctors in the pediatric department are excellent. The overnight sleeping situation was actually manageable, …
I had the worst hospital experience in my life at valley hospital. To start with they never addressed the reason I was there in the first place. Body temperature regulation problems. I never got to speak to an endocrinologist even though …
This hospital is terrible. They will not let me see my dad in the cardiology department even though he doesn’t understand and needs someone who know his medical history. I will never use this hospital again.
Worse hospital ever!!! Went with my wife for a lot of pain she was having. Didn’t do anything but put us on a bed in the hallway and forget about us. Then said she had Covid and their own test showed she didn’t have it!!! Joke of a staff!
Disgusting service, I came into the emergency room about 4:00pm in serious pain and other symptoms & it was 8:30pm and a doctor still hadn’t seen me even after multiple times of telling them that I was in pain & needed to be seen by a …
It’s been three hours since I posted my review that this the worst medical facility I’ve ever seen, and I just learned that they forgot my husband was even here to be evaluated! They lost him and had to go find him! …
I had a great experience giving birth at Valley hospital, the Labor & Delivery team were very caring. If I was to have a second child & I say if I haven’t decided that yet lol I would probably go back to valley hospital.
This was my first time in this hospital. The waiting room is pretty small and the wait time was a bit long due to it just being a busy day however all the nurses and doctors made up for the wait with outstanding customer services, knowledge, and compassion! Definitely recommend this hospital!!!
Excellent birthing experience. Thanks to the doctors, nurses and staff for a really pleasant experience. Thanks Doctors O’brien, Russo and Wang for your knowledge, education and patient collaboration. Food options and quality were tasty. …
Dr Matthew Sumicad is the worst er doctor I’ve had so far. I went with extreme sciatica pain and he told me that I had to either have a neruological problem or had peed my pants to do imaging. He let me go with pain. I’ve never had this experience at valley as they are typically very good. I do not recommend this doctor.
Don’t come here if you want to live. You stand a better chance at the vet. I’ve been here twice with life-threatening emergencies. Both times, my family members sat for hours in the waiting room and then in the ER before being transferred …
Kim Gilmour was one of the best nurses my wife and I had the pleasure of working with. She went above and beyond for us after we had our daughter at Valley. Passionate person living her calling.
The visitor policy is archaic. Have my father here after I referred him here for surgery only to find out I couldn’t visit him. There’s a 2 person limit for each day. COVID is obviously very serious but it’s time to take a deep breath …
I’ve been to and experienced so many hospitals, (8 ER trips in just the last month) as a patient, and bringing a friend here for treatment was by far the worst ER visit I’ve ever experienced. She was in an accident that left her with …
My husband went to valley hospital to have a procedure done. My husband was so uncomfortable. The nurses were handling him unprofessionally. When I finally was called in after sitting in the car for over an hour the one assistant said to …
Came into the Emergency Department on Saturday night at approximately 9pm
Was in acute pain due to kidney stones
Was seen immediately in triage had blood drawn and then sent back to the waiting …
Very unreasonable when it comes to family visits. No one allowed in the hospital. Have to wait outside in the car. Only one family member allowed in the building at a time. My dad is 85 and can hardly walk. They wouldn’t even let me walk …
I gave birth at valley in October of 2021. My experience was good with some nurses. Christine was great and extremely helpful. My rating is as a result of my experience with not being made aware of my decision to obtain an epidural from a …
I gave birth at Vally, and it was such a great experience. Yea Covid restrictions are firm but it’s for the safety of everyone. The Nurses were phenomenal, our little one is in the NICU and they take care of her as if it is their own. I’m …
Came to this hospital to have a baby. As other reviews have mentioned, they completely disregard your birth plan. Could not give less of a hoot how you want to birth your baby. Don’t bother doing the lamaze class, because you will be forced …
Unfortunately I would not recommend this hospital to anyone. The emergency room has horrible service, no one can give you any answers and the wait is ridiculous with staff walking around and going on about their personal life situations. …
This hospital is absolutely the worst. The care my mother received is horrendous. The nurses can not speak proper English or form a complete sentence. It’s absolutely pathetic. They better get better nurses for their new gigantic expensive hospital.
DO NOT COME HERE! Staff is rude and unprofessional and don’t care about anyone. Go anywhere else that’s better. Absolutely horrible. Wouldn’t let me go up to see my nephew and told me it was 1 visitor per day. Makes no sense when the nurse said it was ok.
Dr prescribed antibiotic I was allergic to and discussed with him before he prescribed. Then after calling ER he prescribed me a crazy treatment of 9 pills a day! No trust. …
Insane restrictions on visitors. Only two visitors per day and one at a time. They’ll make you wait out in the cold, rain, snow, etc… They wont let go of Covid restrictions when other hospitals have eased up.
Planned for a scheduled c-section, however our angel had other plans. We rushed into Valley and were met by a lovely warm and friendly gentleman who assisted with transporting us to the triage portion of the wing as fast where we were met …
I want to commend one of the nurses from the emergency department, and her name is Sharon Lattari. I had brought my wife to the emergency, and on that day it was very crowded. Sharon, after transferring my wife to the bed, asked me if I …
Most Horrifying experience I have ever been through. To say the care is subpar is generous. Dirty. Awful nursing. Rough, impatient, just plain rude. I had a 5 day stay. I will NEVER go back for any reason! Ever. I’d rather die in the street. Horrible, humiliating experience. Incompetence abounds.
Valley hospital and its staff in the Same Day Surgery dept. were amazing! I went there to have back surgery recently and everyone from when I arrived at the main entrance to when I left, was the best hospital experience. I was a little …
My parent was a patient here for about 2 weeks and every single nurse we encountered complained about the nursing department being short staffed & Valley Hospital not paying their nurses enough. The emergency department spent 10+ hours …
Amazing care by the doctors and nurses . I was in the hospital for three days , everyone was great and medicine is he best .
The only thing that would make me not go back there is the fact that their …
Preop experience was stellar. Post op another story. The nurse ran theough my drugs and instructions at 100 mph. I asked questions and got abbreviated replies. I asked for more water which never came. My mouth was so dry going home I …
Esther is labor and delivery was so kind and caring and made us feel welcomed and comfortable throughout two separate visits in triage. She was great! Hope she’s our nurse next time!
I had my son here last October and the experience was ok. I had one really wonderful nurse but the rest were not friendly. A night nurse pushed me to start formula with my child which affected his ability to latch long term even though the …
It’s as if their patients are prisoners and not allowed to have family visitations. Absolutely zero communication with patients and their significant others or next of kin. My 82 year old father was admitted for heart complications and my …
My daughter and I have been here since 12 am it’s 5 am I’m still waiting to get my dehydrated child an IV !!!!! Let’s not mentioned that when they went to take urine and blood work they took me out the room . Closed the door blinded the …
What kind of incompetent and uncaring hospital do you run. We were in your ER last night for over 7 hours and my husband had to sit in the car in the cold during this whole time then after that it takes your staff 2 more hours to get her a …
I am very pleased and happy to write this review for valley. I had a wonderful experience with labor and delivery, mother and baby departments of valley. The staff are so welcoming and pleasant which made my stay more comfortable. …
If you have a loved one who is ill, choose anywhere but here. This place will not let your children see you if there are more than 2 in a day. They still have some of the most ridiculous Covid restrictions imaginable, and they can’t get …
This hospital is horrendous. I’d take my chances at a prison infirmary rather then here. The worst policies here, they count parents of a patient as visitors ! Therefore family cant visit unless parents leave the patient, since its only 1 …
Went in with an asthma attack. They took my vitals and ekg right away but offered no treatments or oxygen. They sent me back into the waiting room, struggling to breathe. All the while, I have to wear a mask. Nurse comes out 20 minutes …
My father was admitted Friday night, was put on comfort care and then officially placed on hospice. Visiting my father has been nothing less than exasperating. Each day we had difficulty at the front desk to see my father although policy …
I am beyond grateful and pleased with the overall service I’ve received at the Valley Hospital ED. I seldom, if ever, get sick thank God. However, when I needed to go to the ER, I opted to travel a bit farther to visit this hospital instead …
I read some reviews of The Valley Hospital before coming and after my 2 night stay I have this to say to the negative reviews, GET OVER YOURSELF. Did you have to wait a bit in the ER? Sure, but guess what? IT’S an ER! Was there only one …
VERY ATTENTIVE practically like family! Saved my life (literally) and my experience was very pleasant.. I can tell they enjoy what they do even when it’s hectic! THANK YOU to all the great staff and employees. You don’t get the credit you …
Valley Hospital will always have a special place in our hearts. I was in the hospital for over a month with severe preeclampsia. My son was born at 29 weeks and 3 days weighing in at 1lb 15oz. The labor and delivery, mother/baby, and NICU …
As a previous employee, I must say this hospital’s values have to be the BEST out there! I have not seen a team who truly embraces and advocates not only to their patients, but to their employees as well. I have worked through out several …
My 39 yr old daughter had been feeling very ill for a few days, no Covid, so we suggested going to Valley for analysis. She went with her 8 mo daughter and my wife. Sat in the ER for over an hour, was placed in the hallway to wait, and …
Mental health is half the battle. Apparently valley follows the “Science(TM)” and not the science. If you have a spouse I hope you only have one child because valley only permits 2 visitors per day and only 1 at a time. I can only …
Hospital covid rules are outrageous. They will only let one! visit per day..! regardless of vaccination status. In our case patient begged for another visitor but our pleas was falling on deaf ears. This isn’t in the interest or well being …
I delivered my baby girl a week ago! Everything was amazing. Best experience I ever had at a hospital! And lactation consultants were so helpful! I even called after to speak to someone regarding questions on pumping and the consultant was so nice and helpful! Great job Valley
Thank you to Valley Hospital and Doctor Peter Lee for giving me such great care. I broke my toe and my nail needed to be taken off… the emergency room was full and they were able to get me into see doctor Lee. He was wonderful, kind and extremely great at his craft. Very thankful to this doctor for helping me.
I am extremely sad to give such a poor review about this Hospital; one of excellent rapport for so many years. I understand that nobody is seen quickly in emergency rooms… I always go prepared to wait. After about three hours of waiting in …
I am really impressed on how attentive the nurses and all staff at the Endoscopy department cared for me. One nurse took the time to provide me with a phone and información that was much needed for me at the perfect time, along with kind …
Some of the nursing staff are excellent, others couldn’t care less. Case in point, my elderly (almost 80 years old) parent had to fast for a test. Instead of scheduling the appointment early, so she did not have too long to wait, they …
My birth experience was much better than expected, as a first time mom I was really scared.
The Valley Hospital was the best hospital where I could give birth, my nurse in …
Went into the ER because of severe back and sciatica pain. ER was very busy so i understood that i would have to wait a little while to be seen. Nurses in the ER were great and friendly. I was admitted and scheduled for surgery the …
The ER department here cannot be beat. Came in for an emergency with my boyfriend and they got him in quick, into a nice room and evaluated. The nurses are top notch, especially Courtney, Annie, and Danielle. Dr Ryan Murphy was very …
This is without a doubt one of the best hospitals in NJ. The staff from the front door guard to when you see a doctor is extremely well run from an operational standpoint. I’ve been here twice once for my newborn son and once for my wife …
excellent food. nurses and staff made the birth of my first child almost pleasurable. They taught me what to expect with our baby while simultaneously helping my wife’s recovery from her c section
I gave birth here almost two months ago. It was an excellent experience. The nurses were so kind and helpful. The delivery room was a little bit small but after the delivery, they took me to other room which was amazing. Foods were good …
Don’t go there if you want this to happen. And they acted as if it was ok and normal. Nurses are fake nice and they will keep you there for hours even if your condition is serious you get no advice just blow you off !
We had our son at Valley. It was an amazing experience. The Doctor’s, RN’s, the entire staff were so kind to us and genuinely cared for our family. I highly recommend this hospital. 🙂
Visiting policies are the worst in the tri-state area.
Took a loved one to the emergency room at night. The staff was very friendly, so helpful, and extremely kind. This honestly has been one of the best experiences I’ve had in a hospital.
The most unbelievably negligent hospital I’ve ever dealt with in my life. My wife had a procedure there and almost every person involved messed up everything possible and was completely indifferent to her well being.
Overall a great experience, most of the staff were pleasant, knowledgeable and went out of their way to assist two brand new parents ease their way into an amazing experience. …
This hospital was amazing the Dr an staff that I had were so friendly an caring , I was there 7/6/19 around 5pm. I couldnt of asked for faster an caring service. They took every test on me just to make sure I was ok. I would highly recommend anyone here. Thank you Doc an Staff. You were all so sweet caring an helpful.
Sitting for 2 hours to get a transport to take my 96 year old mother home. She has not been given any food or water since arriving about 5 hours ago. She is in continent and no one has asked for her to be changed. Avoid the ER at all costs.
This is the worst hospital I’ve ever been to IF YOU CAN GO SOMEWHERE ELSE PLEASE DO SO. The right hand doesn’t know what the left hand is doing.
Waiting for a very old father to get a procedure in the car under 41degree because Valley doesn’t have waiting area for relatives that live far away. You gotta leave once they took patients in. It is not professional. Don’t send us any donation request in the future. We have been given enough.
If you are sick or have a sick family member. DO NOT GO TO VALLEY. THE SERVICE HAS GONE DOWN. I gave it one star because zeros stars was not a option. They longer have the necessary staff at the hospital..
I was at Valley Hospital Feb 8 – Feb 9 2013 for surgery on a tibial fracture. The process to get my details went quickly, some of the nurses were so helpful and went over & above the call of duty. Some others were lazy and clearly didnt want to be there.
I really want to like this hospital. There are some aspects of my multiple, recent experiences that are positive. Unfortunately, the negative outweigh the positive. The ER experience can be hit or miss. It depends on the staff. Travel …
Valley Radiology Dept. Very Professional. I called last week to get a pt in for a PET scan, Robinson was very polite and went above and beyond to help me get the pt in that day. Very thankful for how helpful he and the department was. Great patient care and service.
This is a very good hospital. Staff are nice and friendly. Doctors are legitimate and professional. The food is good. The services were great. They immediately cured my “Parkinson’s disease.” I would recommend people to go here.
Went here for after an accident. They did a piss poor job, we had to check with other hospital/doctors who said the work was extremely bad. Wounds wasn’t washed. Missed several spots. Incorrect use of bandages (used instead of wraps). Our other (another hospital) doctor asked if kids had been doing it.
Visited ER today for my daughter. Dr. Lee and the entire staff thank you so much! I am pleased to know that VH is my neighborhood hospital!
My Mom has been in Valley Hospital many times. It is because of their dedicated doctors and nurses that she is still with us. Thank you for taking such good care of my Mom.
Not letting invisitors that aren’t fully boosted in is completely ridiculous when it has been proven that people catch and carry the virus regardless of Vax status. Huge mistake by upper management when other hospitals have already dropped any restrictions
My labor experience was excellent. The nurses have great bedside manner ! Thank you Valley for great care ❤️
Tried for 40 min. To confirm lab appt. For bloodwork thru Valley Hospital number. After trying several options was given a direct number to try. Don’t bother. I let it ring 6 min. And called back for another 3 min. No voice mail, box is …
Everyone person, doctor, nurse and staff that i delat with have been AMAZING and comforting. I have had surgery and procedures and they were so kind and cared for my well being the whole time. They hold your hand and help you thru it. I wouldn’t go anywhere else. THANK YOU VALLEY HOSPITAL!
Had our baby in this hospital. Great staff, the nurses were very helpful and caring. I can tell they were genuine. Thank you to all the nurses who made us feel at ease!
Delivered a baby in MARCH and the head nursery nurse on staff was so mean and rude. Ive been trying to sort out my bill since then I applied for charity care and haven’t received any further information I’ve been calling And calling and …
I went to Valley for foot surgery, on 9/22. Surgery went well. Staff was really good. Stayed one night. Very attentive and pleasant. Very surprised I did not get a call, after released. Other than that. Good visit.
They “lost” my mother! My mother has been in and out of Valley this year and I’ve never had a problem, but today was awful. My mother was supposed to be discharged at 11am to go back to rehab. She had been there all week, so I went up to …
My brother was there for a month…These People saved my terminally ill brother’s life, staff was ALWAYS courteous, friendly & ready to help. I always got answers to my questions asked, without feeling like I was being a pain in the ass. He …
I’ve never in my life experienced anything like this, you bring a loved one in for a procedure, only to be told to leave them and go all the way back upstairs while they prep the patient, let me tell you something, I’ve taken everyone from …
After Cataract surgery I stayed at the recovery area (not a room) for 20 minutes. I was just lying on the bed and didn’t have anything. Hospital billed me $4611. I feel like that they are scam artists.
Ive been at this hospital for 4 hours for test that was requested from the doctor office. They are the slowest and so unprofessional. No compassion and no sense of urgency. I use to love this hospital but now I am second guessing thst …
Absolutely ridiculous that during a stressful visit a family member cannot stay because they aren’t boosted with the Covid-19 shot. No support system= no patient advocate.
I will give them 0 star. I went for mammogram in June because they said they accepted my insurance GHI. A month later, I received a bill over $200 from a Radiology at Ridgewood about the mammograpy and s-scan. I contacted GHI and they …
Cardiac ICU is a disgrace for families of the critically ill. Waiting rooms have no water, no tissues , no phone chargers, no privacy, and are very uncomfortable. My family member who is in cardiac failure was given pancakes, bacon, sugary …
The Valley is known for its prestigious hospital, but the people who work there are terrible. I delivered there and you had to call every time to get your medication, you get woken up all hours of the night, getting no rest and they are not …
Emergency Room: Unless you really have a serious medical emergency demanding immediate and I mean immediate treatment DO NOT enter the emergency room of Valley Hospital unless you are prepared to empty your wallet. …
I went to the Ridgewood Valley Hospital Emergency Room for a possible infection due to and Angiogram in Mt Sinai in NY It was at night and I was taken in for treatment. Unfortunately an emergency took place while I was there. After the …
Thank you to Valley ED for taking great care of my father on 1/9/2020. He had fallen and hit his head and was brought in by Ambulance. He could not say enough about how great everyone was during his ED stay. …
My two sons were born at this hospital and my wife (car accident) was being cared for as well here at Valley and I must say that the service; professionalism: honesty and kindness of the doctors, nurses and staff are superb!
The best hospital in NJ, always courteous, nice, kind, humorous staff, and some of the smartest doctors in the entire world who care about each and every patient they administer to. Our families highly recommend a great hospital and well renowned Emergency Room.
Just wanted to write a review telling other patients how deceitful this hospitals practice is, Made an appointment for a MRI, asked the person if I come to your facility is it just my co-pay like I pay other MRI …
If i could give more stars i would. AMAZING hospital…because of the people…they are TRULY caring and go above and beyond to support both the patient and family during a life threatening illness. I cannot say enough wonderful things about them…from the cleaning staff to the nurses to the surgeons. Truly gifted and KIND people.
Always have friendly staff to help and guide you. The place is always clean and fresh smelling. Parking is mostly free and lots of it.
When my mother was there the doctor on staff released her in kidney failure and she passed away the next day. I WOULD NOT SEND ANYONE THERE. I still have hospital report,incase they don’t believe me. It seems like, if they don’t like your ,review, they don’t respond. Par for the course.
I recently had a very successful surgery with the neurological team at the Valley.
I want to thank my surgeons Dr. Sisti and Dr. Cobb for an amazing pain-free …
The absolute best hospital! Has taken care of every emergency visit over the years. Amazing surgeons, nurses, and support staff. Brought my mother back to Valley from South Jersey last year for surgery and it was a life-saving decision!
I had 3 hip surgeries there, the nurses made me feel like i am a guest in a 5 star hotel!!
Amazing staff! And super caring for the patients!
I rated this hospital a 1 because they dont have a 0 rating. This was the WORST experience I have ever had. I am pregnant and came in for bleeding issues. WITHOUT being checked I was told the bleeding may be a freak thing. They hadnt even …
Its very sad that im even writing this , because ive always felt that Valley was a great hospital , i was born here and have gone to this hospital for over 40 years , i had to have emergency surgery which obviously required anesthesia. The …
My my wife just gave birth to our daughter here, And it was the best experience we ever had , the nurses were extremely caring, beautiful spacious room. (It’s our 4th child – but the first time using valley hospital)
On Friday June 29, 2018 my father visited Valley Hospital Emergency Room on that same afternoon, an ER nurse took his vitals (blood pressure, pulse, respiratory rate, and pulse oximeter). The pulse oximeter showed his oxygen saturation at …
My stay (or should I say incarceration) at Valley Hospital is one of the worst experiences I have had to endure. After a four and one-half hour wait in the Emergency area, I was shown to cell of a shared room that was inexplicably messy, …
Worst experience ever!!! (the Ultrasound department) I was taken care poorly. Female nurse took care of me unprofessional! attitude whole time while taken care of me . The ultrasound nurse scan took care of the next patient by saying her …
I had a very disappointing low/poor, negligent, insensitive, unprofessional and outright cruel level of care here from the staff at Valley Hospital for a same day surgery procedure last week (Dec 2021). …
I recently had a pericardial effusion. Every single person I met from my pre admission to check out was fabulous. I can’t thank Dr. Brizzio enough for doing my surgery and caring for me. His assistant, Linda Romeo was an angel, who …
My mom fell and broke her thigh bone a few years back when she was visiting from NYC. I brought her here rather than to NY cause it was nearest ER. I had a bad feeling cause it was Thanksgiving and staff was sparse. Physician said he will …
While we like the providers it is very hard to get an appointment with them for working people. no appointments after 3:45 for the oncologist. Had the first appointment for 9 am–waited over 15 minutes just to sign in then waited 30 …
This hospital is the worst in the tristate area the worst ICU worst staff in their ICU also worst ongcoligists I highly recommend to leave this hospital if you are in it right now my father had lung cancer and brain cancer they held off on …
Went to ER with stomach pain and swelling in my legs I’ve had for 3 Days the staff was all very attentive I have some scarring on my arms due to an accident as a child and they were very sensitive towards my embarrassing marks and also I …
My wife went in for surgery. The staff were very professional, efficient and caring. The communication was outstanding. I was very pleased with the whole experience. The surgery went well and she is on the road to recovery. Thank you Valley Hospital team !
This is the worst Labor and Delivery unit I have ever visited. In a 5.5hr visit via the emergency room, I was never once seen by the physician, Dr. Elina Zeldina, who supposedly was my attending physician and the person who authorized my …
I’m currently admitted sadly ! If they need me to stay one more day I’ll be requesting to be transferred to another hospital! I’ve never in my life had an issue with valley, I drive 30 min to get here no matter what BUT this will be my last …
The maternity ward is absolutely the best. I delivered our baby here and could not have received better care. If I could give this hospital 10 stars, I would. I was born here, as well as my sister and my niece. Our family has always gone to …
Father in law volunteered here for 27 years. Yet he got terrible attention in return. He was forgotten about. Drs don’t communicate with each other so no one knows what the other has planned. He was left in his bed for an entire week …
As a middle aged man, I went to the ER with chest pains. ER was over crowed so after my check-in I was put on a gurney in the hallway. About 5 min later, a tech came by and gave me an EKG, another 5 min went by and another tech asked me to …
From the moment i got to the ER till the second i got discharged and then came back for a scheduled mri that the ER dr set up for the same day, there was nothing less than extreme professionalism and care! Everyone in ER dept was awesome …
I took my daughter there out of desperation really. We have recently moved to the area, and Hackensack is extra 10 mins away. …
I was admitted to the ER and spent about 3 hours in the room to get treated. The nurse was very nice and so was the doctor, but nice doesn’t express efficiency. About five to six times I requested a return to work note so I could go back to …
I’m disappointed to see that the American flag out of the main entrance is on the right hand side.
The display area which would be the main entrance the Flight of the United States of America is always to the to the left of any other flag
I went today to get blood drawn, I always get anxious because my veins are hard to see and some people just don’t treat that with care, the woman there Doreen took her time was extremely patient, It turned out to be an easy pleasant …
1 star is a stretch for this hospital. The waiting room has no privacy, no tissues, no water cooler, phone chargers etc. If you need a drink you can use the water fountain which is WARM. The “accomodations” for ICU patient’s families is …
You can call the nurse for hours and get no aid.
Edit: this was a couple of not amazing and busy hours. However, service improved a lot. Most of the doctors, nurses and everyone else were very kind and nice.
Doctors are ok, but the fact that you have to be vaccinated AND boosted to visit a spouse is ridiculous. Get with the times! No one is doing this anymore. Talk about no sympathy for the sick!
I went to the ER ( 09/29/2020)due to difficulty breathing..im a covid patient. The way they treated me in the ER was very disappointing. After waiting outside on the bench for an hr one lady came out. With the hand sign she asked me to …
I am beyond impressed with the care and treatment I recently received by the staff in the same surgery unit. Everyone from the moment I checked in to when I was discharged was amazing. I specially want to thank Joan Harvey my nurse who …
Their billing department is terribly incompetent. They do not know what they are doing, as the billing is done in Maine, and when it finally goes back to Valley Physician Services, the customer service representatives have no idea about …
My mom has been battling staph infection and they finally isolated her.
The communication = 0
Upper management doesn’t show empathy nor are they following the patient care being given.
Unnecessarily, they keep us waiting in the emergency room for eight hours then they finally get to you and say “I will be right back” and disappear again for a long time. I had to go chase as it was already 6AM and we were exhausted. …
This is my fourth delivery and first at valley on 10/27.Everything went smooth from the first prenatal appointment to giving birth.Doctor Wang was fantastic and professional .Being an RN myself I was blessed to have RN Hava Kraja as my …
Wouldn’t let younger family see patient and had attitudes. Wouldn’t recommend bringing family here if they have kids or nieces and nephews under 18.
Probably the worse experience ever at a emergency room. I came in with my mother because of extreme abdominal pain she was brought in right to get information but to see a doctor I had to go look for one mean while my mother was crying and …
Possibly the worse er you can go to. No patient privacy the employees are loud and all they worry about is the next meal. 3 hours laying on a stretcher in the hallway in terrible pain. Not one nurse or doctor made eye contact. A place for …
Extremely disappointed with the customer service and communication from the ER. I was there back in August on a week night for abdomen pain and was waiting for about 3 hours. At this point the dr. still wanted to do more testing but I …
I went to Valley Hospital ER on
January 27th at midnight. …
2 weeks ago I gave birth to my baby boy at the Valley Hospital and my experience has been everything I was hoping for. We were pre-registered so our arrival and check in at 4am at the emergency room was as smooth as one can hope for. I was …
Avoid this hospital if you don’t want to get squeezed. My husband went to Valley Hospital’s ER room two times the past a few months. First time, for some bruises and abrasions on one knee from a minor car accident, he had X-RAY examination …
My friend was horribly treated in the ER. Knowing that it was a disc herniation, they took him through the CT scan and not an MRI which seem to be a standard procedure at Valley which seems to be a ripoff. CT scan does not show the …
I was shocked to see Valley ER so poorly run. From the cleanliness factor to a PA,Doug Walsh, who never thought it necessary to exam me, to a patient family member walking into my room to take a chair!! …
My wife had some loss of feelings in her arms, and was advised by her Doctor to go to the emergency room at Valley Hospital, in April 2017.
The wait was not too bad, but, once admitted, she was placed not in a room, but …
I had my daughter at The Valley hospital in 2007 and most of the staff was so nice and kind to me. Because I had a c-section the Nurse that took care of me was so nice and professional even when I did not want to get out of that bed she …
Came in for overnight observation to labor and delivery at 37 weeks and my husband was denied access because he did not receive the booster for covid-19. Frustrated and disappointed does not even begin to explain what I’m feeling right now
The Valley Hospital is a prime example of what is wrong with health care in America. They exemplify lack of accountability and lack of transparency. They put profits over people. …
A world class facility. I can’t believe anyone would give this hospital less than 5 stars.
My son had cervical surgery yesterday by Dr. Kaiser. …
We had a terrible experience here with the exclusion of the maternity department. …
If I could leave zero stars, I would. I’ve been treated at this hospital many times. I’ve woken up during surgery when the anesthesia wore off. During another hospitalization, I was the victim of equipment failures that caused me …
CALL THE BILLING DEPT
This was just my experience. I was ready to just pay my $1300 ambulance bill online in full but decided i would rather set up a payment plan. When I called the …
The receptionist did not acknowledge my check in confirmation i filled out online and i waited just as if i walked in without going through the check in process. I came in with severe back pain. I was told valley hospital no longer does …
Big shoutout to the valley hospital .
Thank you for Dr. Brown in the ER and every other person in the hospital which …
I came here because I was miscarriaging and everyone was super nice and understanding the only issue I had was they lost alittle in translate for the ultrasound. They didn’t communicate correctly to each other. But other than that the …
After flying in from California to help my very old dad who was admitted to the ER, I found my also very old mother SEETHING at how she had been treated by Celeste, one of the most senior receptionists. Apparently, after speaking with one …
My family and I have been using the Valley Hospital since 2009 when I became pregnant with my now 8 year old son. Since then, I have had a total of 3 children born through Valley Hospital and we even use Valley Community Care Clinic …
Location, Services are great. Billing service is too delayed. Even after 15 months we are still waiting on bill. Another issue is hospital uses anesthesiologist who charge out of network even when doctor is in-network, hospital is …
I delivered my baby about a year and a half ago. Just be aware that they don’t inform you in advance. So get your insurance policy straight before you get admitted into this facility. …
Today I went to Valley hospital with two dislocated small toes. I was in a ton of pain. The nurse practitioner and doctor in the ER worked super hard to pop them back in. It took 4 tries because the dislocation was so severe and it was …
My experiencia was at an/Urology Ob-Gyn office .
The Dr is ok but the front desk it is horrible.
At first they do not treat everybody the same , they are very friendly with …
Caring staff, very clean hospital. Modern facility, valet parking, nice coffee shop and good care.
They took 4 hours to accept me, by the time they did first antibiotics another 3 hours. At the end my face was so swollen that started to cover the eye.
The medical experience was a disaster. …
This was my 3rd child delivered at the Valley, and I’ll most likely not return here.
My husband brought me food, spend money, traveled 3 hours, and was not allowed …
Going on 2 hours in the ER and haven’t seen triage. Was sent by urgent care with orders to go to ER – which they clearly shrug off without any concern. …
Valley Hospital staff is nice and quick but I am writing this review for it’s billing department. I took my daughter over here when she fractured her finger. I have Horizon BCBS of NJ- Direct. They said they accept it. I provided them with …
If you need good care please please go elsewhere. Staff shows abysmal lack of respect 24/7. They seldom do more than stand and sit around nursing stations and sleep in empty rooms. Follow-up: Forget taking any loved one to the …
Loved this place! All the nurses and doctors took great care of my mother! Made her feel safe and comfortable before surgery and after!
The service was horrible, i recently brought my father there at night and the way the lady taking the information was horrible, She was preoccupied with her talking on her phone while taking my information for being there, very …
Sadly dysfunctional hospital. Went to emergency room. Doctor stuck his head for 2 minutes and then disappeared forever. You can go ahead and call the nurse all you want, they don’t respond. Upon discharge, no one even realized that they …
The Valley Hospital in Ridgewood NJ is the Best Hospital in NEW JERSEY period . I had many great experiences in Valley Hospital from cardiac stent to a hip replacement, the Doctor’s of Valley and the entire nursing staff are excellent. And …
My daughter, 8 years old had an appendectomy at Valley in 2018 and everyone from the ER staff, surgeon, post op care to the hospital room she stayed in was exceptional. My sister is coming here from out of state to have major surgery. I’m hoping to have it done at Valley Hospital.
Both my parents died at this hospital.
They killed my Mother with their poor treatment & horribly trained staff.
The patient semi-private rooms are extremely small & outdated. …
I was in ER yesterday, I am very disappointed with my treatment. I pressed the nurse call button and no one showed up for over 15 minutes. Thanks to Tech Moses Gutirrez who was just passing by my room as many others …
Just spent over 30 minutes being transferred around via phone when trying to inquire about giving birth in your hospital… thats a headache. Thank you for helping me make an easy decision. I would rather not deal with that annoyance every time I have a question and need to contact a doctor. 1 star……
I was really disappointed with my labor and delivery experience and I don’t think I’ll be returning when we have our next kid. I really like my OBGYN which is why we delivered at Valley, but at the end of the day your OB is only there for …
This is definitely my hospital of choice. I have had the unfortunate pleasure of visiting the ER twice for two different reasons – once I was treated in the ER and discharged – felt MUCH better – the other I had to be admitted. The staff …
Having a baby is this hospital is worse then a prison due to their outrageous Covid rules they wouldn’t let me leave the room even though I was negative for Covid I couldn’t get food I couldn’t open the door of the room, The staff was …
I read some reviews and saw that I was not the only one who had terrible care. L&D was excellent. Loved the team who delivered my baby. Midwife was excellent and those who worked alongside her. But, that mother baby team. TRASH. Absolute garbage. Would never return there again.
I delivered my first child here at Valley Hospital’s childbirth center. We were really impressed by the amenities and services the hospital provided. The nurses were lovely, caring and on top of everything. They made my labor less stenous …
My wife had a normal delivery of our first baby at The Center for Childbirth in this hospital. Everyone one was very caring and made us feel at home. We couldn’t expect more than what we got from a hospital. I would recommend anyone for Childbirth here. Keep up the good work.
This review is for their billing.
After years of going to Valley associated doctors and receiving bills with zero details I am a bit fed up of having to reach back out to them every time. Please review your billing system for the patient end.
Best experience at maternity ward. Shout out to Charmaine angel nurse. She took care of my wife very well. Excellent customer service. Overall great experience at Valley. I would definitely recommend
I could have given a zero if available. Worst experience ever. My wife delivered our second baby at this hospital. The Delivery staff was good and attentive. …
Note: It seems whoever manages the Google profile for the hospital has taken measures to discourage negative reviews from being addressed while feigning attention by responding on this platform. The reviews are meant as feedback and …
Wonderful hospital. My two emergency c-sections were handled great, the NICU staff was outstanding, and my now 4 year old son’s recent surgery went very well because of the staff’s caring nature and attention to detail. …
They messed up my sons circumcision which is pretty disappointing because the last thing I am going to do to my poor son is have another procedure like this done to correct what they did. Seriously super disappointing. Two stars because I …
We we’re blessed with 2nd daughter last week at this hospital. I would like to send my gratitude to mid wife Chanda and intern forgot her name but Thanks for pictures who took care my wife as if like her own daughter , Dr.Farah Benarba …
They saved me when I was 6 and had ecoli. I was going to die and they saved my life with the president’s experimental fetal cell shot thing. The next day I got dressed and went home after giving tons of blood. Even though I had transfusions …
I have just spent more than two weeks at Valley Hospital with serious heart issues. I received outstanding treatment by the doctors and other medical professionals. I was taken care of by more than 40 nurses plus aides plus administrative …
Valley Hospital in Ridgewood has given me an idea of how a great Hospital should be run like..
They really know how stressful it can be on patients and their families. …
If I could give this Emergency Room zero starts, I would. I went to Valley Hospital on Dec 8, 2020 when my doctor told my husband to get there right away and have a CT scan immediately after a sudden and severe headache. I had been there …
Absolutely the worst ER and triage system. 2 doctors working the ER in a Saturday night- wait 2 on any night!!!! How insane is it. Came in at 6pm and it’s 12am and there are still 6 people ahead of us. Horrible don’t come here!
Excellent very supportive takes care of the patients excellent Plus and also the family of the patient explains everything and are very thorough
I swear by Valley. I delivered both my children here, and have had surgery here. The facility itself is kept nicely, always clean, spacious and smells nice. The most important thing about Valley is the people. All of my experiences here for …
Absolute worst hospital to go to if you need immediate help. The doctors and nurses could care less about the patients and talk about you like you’re not standing there. I waited 7 hours in the ER. I asked to talk to a doctor to get my …
I received my Covid vaccine at Valley in Ridgewood, and I was so wonderfully surprised by the way the place was run and how the staff served us who came to receive the vaccine. When I pulled into the lot, the parking attendant made jokes to …
I recently went to Valley Hospital per the recommendation of my boyfriend’s mother who is a home care nurse within the Valley Medical Group network. I discovered I had a rather large ovarian tumor that needed to be removed. I first had a …
Wish I could give 0 stars. The hospital Covid policy is outdated. New Jersey is almost 80% vaccinated and Covid numbers are at all-time lows yet we’re unable to see our family in the hospital? The visitor policy is an infringement of our basic rights. What a shame.
I had to take a minute to thank the staff at Valley Hospital. From the valet attendant, security guard, entire Emergency Room staff, CT tech, nurses, Dr. Murphy and Dr.Klein. You were all professional and most importantly caring. I hope …
Labor and Delivery. Covid rules for unvaxed partner. You cannot leave hospital or room. Till you are discharged. They treat unvaxed like dirt. Sorry valley. Triple vaxed and quadruple vaxed are catching covid. Very disappointed. How can you trust their medical decisions when they are ignorant and playing covid theater. Shame on you.
The WORST hospital ever in regard to communication with family AND between doctors and other staff. No one is ever on the same page. My father has been misdiagnosed multiple times. The staff yells at its patients when they get frustrated. …
I would highly advise against using this hospital. While the experience in the hospital went quite well when my wife gave birth, the aftermath has been awful. I did extensive research to make sure everything about the birth of my son and …
I am appalled at how terrible this hospital is. Got to the ER at 7pm, the waiting room was so crowded the had people sitting in the hall way. Once we we’re in a room it took 2 hours to see a doctor.. then another 7 hours before we got any …
I visited the ER. The check in was great and easy. However the wait time once inside was not wonderful. Many people were being treated in the hallway. A nurse was going to draw my blood as I was sitting in the hallway next to another …
Not about being nice- I do not care. But – 3 nurses were not able to inject contrast for me to get a CT scan. Not that anyone has never got into my vein- it typically is pretty fine. So unskilled and untalented. …
My son was just released from the pediatric intensive care unit and I could not be more pleased with his treatment. All the nurses on the floor gave him exceptional care! They understood his anxiety, they were friendly and accommodating and …
I wish someone would’ve told me that the hospital put in place outrageous covid rules that make absolutely no sense and are downright cruel! I came in to give birth and they wouldn’t let my husband enter with me. I labored in the room by …
A few stitches ..they did a great job I highly recommend Valley couldn’t ask for Better care
I was attempting to visit my wife but was told my vaccination card was not to their liking. Some little kid security guard called me a lier and basically told me he believed my vaccine card was a fake. He refused to give me his name which I would have included. Please go to a real hospital, not this joke.
Visiting polices are toxic, staff and front desk is useless. I’ve seen prisons with warmer welcomes than this place
Brought our elderly father to their ER and he was admitted. Once he was admitted to a room out of the ER, this hospital would not allow us to visit him because of Covid vaccine rules! Other family members attempted to call to ask how he was …
I was in the ER and everyone from the registrar to the Nurses and the technician drawing the blood couldn’t have been nicer. Very caring and pleasant even though it was extremely busy. I can’t say enough about the ER Doctor. Dr Ryan Murphy …
While the medical care at Valley is outstanding as seen from the persepective of both a patient and a physician that worked in their ER for several years, their billing department is unscrupulous and unethical. My daughter was there for a …
Great organization. After twice confirming that she could visit someone at the hospital and bringing necessary information, she was callously turned away by a nurse. No one else was turned away. Called the hospital and got hung up on ot rerouted to voicemail.
What a pathetic place. You guys should be ashamed of yourselves. Disorganized and long waits. The nurses are pleasant and nice, and try to do their best but my oh my…I will never waste my time here again. After about four hours of waiting and not being seen by a doctor we chose to leave.
We took my grandmother there at 9:30pm in exteme pain, nausea, and she was triaged around 45 minutes after arriving and left in the waiting room for hours before she was taken to the back to be left in a hallway for another hour before she …
Hospital staff was absolutely amazing. Pediatrics Phillips 2E Unit extremely brilliant staff. Kudos to Dr Yaron and nurses. They all have amazing bedside manners and makes you feel comfortable from diagnosis, treatment plan to post op. My husband and I were so thankful that our daughter was in there care. Thank you 🙏🏻 again . …
Do not be influenced or discouraged by the negative reviews here. If there is anything such as a “good” experience at a hospital while undergoing a medical procedure, then that is what I encountered here. From the beginning at intake to the …
Worst hospital ever. Almost lost both kidneys because of neglect from the ER doctors. Went to the hospital 2 times, 1 time with a 104 that dropped in the waiting room and the report said I never had a fever. All they did was tested my …
The hospital’s COVID policy is outrageous, considering mandates are being rolled back now all over the place. I would understand the requirement to wear a mask, but why is vaccination MANDATORY for a visitor that comes to see a patient? Why …
I am having spinal surgery here at Valley Hospital. No one can visit u less boosted . It is a ridiculous policy .The CDC has no authority to force people to get boosted . Be ware if you plan on staying at the valley , please choose another …
If I could give a zero, I would. PLEASE avoid this hospital if you care about your health. The anesthesia plan was changed right before my procedure. I had no input. I had excruciating pain throughout the process, but could not speak …
I had the unfortunate opportunity to be admitted to Valley Hospital for 5 days because I contracted Covid in November. I was treated with the utmost care, concern and compassion. From the emergency room staff, the parking staff, the …
Why do you pursue a career in medicine if you are so unhappy at the job and don’t give an ounce of care about people’s lives?! I would say 99% of Doctors and some nurses in ICU, PCU, and the main floor are extremely rude with zero …
Took my 83-year old mother to ER for stroke symptoms- was very impressed with the speed at which they activated the Stroke team, provided quality care, were professional and caring. I am a nurse from another state, and was very impressed …
Went to ER for my son was brought straight to pediatric wing quickly and placed in a room, it was quiet he was treated right away. But I have to say the room was disgusting dried blood on garbage top, old sticky residue on table where they …
Overall it was an excellent experience due to nurse Irene and Tony. Then we had the unfortunate experience of meeting nurse Meeta/Mita who acted as if we were an inconvenience. After waiting 10 hours for a transfer that was promised for …
High quality and effective care – appreciated by my friends, colleagues, patients and parents alike! Excellent specialists all around.
Don’t come here!!!!!!! Will cause stress and depression came here in august haven’t been myself since. Don’t waste your money here. Charged me for an emergency service but was waiting for hours shivering and shaking SCAM!!!!!!!!!!!!
unless you want to get ripped off stay away from this hospital, i had an MRI and they billed my ins company 4750 and another 800 to read the MRI i had apt at 7 am and was told no one was there to do it after waiting an hour they showed up …
Complete unwillingness to accommodate special needs children and patients. ER staff rude and obnoxious to special needs people, refusing to accommodate and insisting that they “have to be like everyone else.” Offenses may even be actionable.
This hospital seriously lacks room for labor and delivery which is unexpected. I had been provided for a date for induction but when the date came they told me there were no beds available so they will let me know when a bed gets available. …
I had surgery there some time ago. My surgeon was wonderful; however, the nurses were horrible. They were moody and would not provide pain medication. As a result, I suffered and cried all night in pain. My abdomen was swollen post-surgery …
My mother spent several weeks to a full month over a 10 month period at valley hospital. Initially admitted through emergency to ICU, the ICU was excellent. There in it ended. The nursing staff, on the regular floors were dismissive. It was …
“Well, I don’t care,” is not the response I expected from an ER staff member when I politely asked her to not continue to use my God’s name as an expletive when she was speaking to me.
I was scheduled for on out-patient procedure last Wednesday. From the moment I walked into the hospital until I was discharged I encountered nothing but exceptional professional service. Prior to my procedure I received two calls from the …
That is a Very bad place!
1. People from church woke up my friend at 5 am, at 7:30 am and at 9am with that religious nonsense! He had a very difficult surgery, he needed a rest but… …
The fact that there are still Covid restrictions of having to be BOOSTED to visit a patient blows my mind!!!!!! Yet, my family and I were in the ER waiting room, my mom in the ER, interacted with staff members, who will be interacting with …
Despite this hospital’s strict vaccine and booster policy for visitors, i am unvaccinated and my father is in the hospital. Im the only family he has. Even though I couldn’t visit long, they still let me visit for two hours for which i am …
The hospital and my surgery itself were fine. It’s the anesthesia group that work with the hospital that is terrible. Be careful with them. I was kept overnight for observation and the next morning someone came in for a minute to ask how I …
If I could give 0 stars I would. Hospital Covid policy for visitors is ridiculous. There is no booster mandate in this country, yet this hospital requires visitors to have the Covid booster if their initial Covid vaccines are more then 5 …
I personally had extreme anxiety from a past surgery at a different hospital. Everyone at the hospital from check in to the nurses have been so caring and helpful. Every single department is friendly. My surgery went stress free and smooth. …
Very disappointed in this hospital. My mother has been in and out for weeks. 3 times she was sent home with an infection they causes. They just leave her lying in bed. Now she can’t walk at all. The restrictions on visitation is …
This review is towards expecting mothers/ any mother deciding to deliver at this hospital. …
Had to take my 2 year old daughter to emergency room this past weekend for severe dehydration due to stomach virus. The nurses and doctors in the pediatric department are excellent. The overnight sleeping situation was actually manageable, …
I had the worst hospital experience in my life at valley hospital. To start with they never addressed the reason I was there in the first place. Body temperature regulation problems. I never got to speak to an endocrinologist even though …
This hospital is terrible. They will not let me see my dad in the cardiology department even though he doesn’t understand and needs someone who know his medical history. I will never use this hospital again.
Worse hospital ever!!! Went with my wife for a lot of pain she was having. Didn’t do anything but put us on a bed in the hallway and forget about us. Then said she had Covid and their own test showed she didn’t have it!!! Joke of a staff!
Disgusting service, I came into the emergency room about 4:00pm in serious pain and other symptoms & it was 8:30pm and a doctor still hadn’t seen me even after multiple times of telling them that I was in pain & needed to be seen by a …
Doctors, nurses, and staff were incredibly kind and patient focused. Very appreciative of the patient care I received.
It’s been three hours since I posted my review that this the worst medical facility I’ve ever seen, and I just learned that they forgot my husband was even here to be evaluated! They lost him and had to go find him! …
I had a great experience giving birth at Valley hospital, the Labor & Delivery team were very caring. If I was to have a second child & I say if I haven’t decided that yet lol I would probably go back to valley hospital.
This was my first time in this hospital. The waiting room is pretty small and the wait time was a bit long due to it just being a busy day however all the nurses and doctors made up for the wait with outstanding customer services, knowledge, and compassion! Definitely recommend this hospital!!!
Excellent birthing experience. Thanks to the doctors, nurses and staff for a really pleasant experience. Thanks Doctors O’brien, Russo and Wang for your knowledge, education and patient collaboration. Food options and quality were tasty. …
Dr Matthew Sumicad is the worst er doctor I’ve had so far. I went with extreme sciatica pain and he told me that I had to either have a neruological problem or had peed my pants to do imaging. He let me go with pain. I’ve never had this experience at valley as they are typically very good. I do not recommend this doctor.
Don’t come here if you want to live. You stand a better chance at the vet. I’ve been here twice with life-threatening emergencies. Both times, my family members sat for hours in the waiting room and then in the ER before being transferred …
Kim Gilmour was one of the best nurses my wife and I had the pleasure of working with. She went above and beyond for us after we had our daughter at Valley. Passionate person living her calling.
The visitor policy is archaic. Have my father here after I referred him here for surgery only to find out I couldn’t visit him. There’s a 2 person limit for each day. COVID is obviously very serious but it’s time to take a deep breath …
I’ve been to and experienced so many hospitals, (8 ER trips in just the last month) as a patient, and bringing a friend here for treatment was by far the worst ER visit I’ve ever experienced. She was in an accident that left her with …
My husband went to valley hospital to have a procedure done. My husband was so uncomfortable. The nurses were handling him unprofessionally. When I finally was called in after sitting in the car for over an hour the one assistant said to …
Came into the Emergency Department on Saturday night at approximately 9pm
Was in acute pain due to kidney stones
Was seen immediately in triage had blood drawn and then sent back to the waiting …
Very unreasonable when it comes to family visits. No one allowed in the hospital. Have to wait outside in the car. Only one family member allowed in the building at a time. My dad is 85 and can hardly walk. They wouldn’t even let me walk …
I gave birth at valley in October of 2021. My experience was good with some nurses. Christine was great and extremely helpful. My rating is as a result of my experience with not being made aware of my decision to obtain an epidural from a …
I gave birth at Vally, and it was such a great experience. Yea Covid restrictions are firm but it’s for the safety of everyone. The Nurses were phenomenal, our little one is in the NICU and they take care of her as if it is their own. I’m …
Came to this hospital to have a baby. As other reviews have mentioned, they completely disregard your birth plan. Could not give less of a hoot how you want to birth your baby. Don’t bother doing the lamaze class, because you will be forced …
Unfortunately I would not recommend this hospital to anyone. The emergency room has horrible service, no one can give you any answers and the wait is ridiculous with staff walking around and going on about their personal life situations. …
This hospital is absolutely the worst. The care my mother received is horrendous. The nurses can not speak proper English or form a complete sentence. It’s absolutely pathetic. They better get better nurses for their new gigantic expensive hospital.
DO NOT COME HERE! Staff is rude and unprofessional and don’t care about anyone. Go anywhere else that’s better. Absolutely horrible. Wouldn’t let me go up to see my nephew and told me it was 1 visitor per day. Makes no sense when the nurse said it was ok.
Dr prescribed antibiotic I was allergic to and discussed with him before he prescribed. Then after calling ER he prescribed me a crazy treatment of 9 pills a day! No trust. …
Insane restrictions on visitors. Only two visitors per day and one at a time. They’ll make you wait out in the cold, rain, snow, etc… They wont let go of Covid restrictions when other hospitals have eased up.
Planned for a scheduled c-section, however our angel had other plans. We rushed into Valley and were met by a lovely warm and friendly gentleman who assisted with transporting us to the triage portion of the wing as fast where we were met …
I want to commend one of the nurses from the emergency department, and her name is Sharon Lattari. I had brought my wife to the emergency, and on that day it was very crowded. Sharon, after transferring my wife to the bed, asked me if I …
Most Horrifying experience I have ever been through. To say the care is subpar is generous. Dirty. Awful nursing. Rough, impatient, just plain rude. I had a 5 day stay. I will NEVER go back for any reason! Ever. I’d rather die in the street. Horrible, humiliating experience. Incompetence abounds.
Valley hospital and its staff in the Same Day Surgery dept. were amazing! I went there to have back surgery recently and everyone from when I arrived at the main entrance to when I left, was the best hospital experience. I was a little …
My parent was a patient here for about 2 weeks and every single nurse we encountered complained about the nursing department being short staffed & Valley Hospital not paying their nurses enough. The emergency department spent 10+ hours …
Amazing care by the doctors and nurses . I was in the hospital for three days , everyone was great and medicine is he best .
The only thing that would make me not go back there is the fact that their …
Preop experience was stellar. Post op another story. The nurse ran theough my drugs and instructions at 100 mph. I asked questions and got abbreviated replies. I asked for more water which never came. My mouth was so dry going home I …
Esther is labor and delivery was so kind and caring and made us feel welcomed and comfortable throughout two separate visits in triage. She was great! Hope she’s our nurse next time!
I had my son here last October and the experience was ok. I had one really wonderful nurse but the rest were not friendly. A night nurse pushed me to start formula with my child which affected his ability to latch long term even though the …
It’s as if their patients are prisoners and not allowed to have family visitations. Absolutely zero communication with patients and their significant others or next of kin. My 82 year old father was admitted for heart complications and my …
My daughter and I have been here since 12 am it’s 5 am I’m still waiting to get my dehydrated child an IV !!!!! Let’s not mentioned that when they went to take urine and blood work they took me out the room . Closed the door blinded the …
What kind of incompetent and uncaring hospital do you run. We were in your ER last night for over 7 hours and my husband had to sit in the car in the cold during this whole time then after that it takes your staff 2 more hours to get her a …
I am very pleased and happy to write this review for valley. I had a wonderful experience with labor and delivery, mother and baby departments of valley. The staff are so welcoming and pleasant which made my stay more comfortable. …
If you have a loved one who is ill, choose anywhere but here. This place will not let your children see you if there are more than 2 in a day. They still have some of the most ridiculous Covid restrictions imaginable, and they can’t get …
This hospital is horrendous. I’d take my chances at a prison infirmary rather then here. The worst policies here, they count parents of a patient as visitors ! Therefore family cant visit unless parents leave the patient, since its only 1 …
Went in with an asthma attack. They took my vitals and ekg right away but offered no treatments or oxygen. They sent me back into the waiting room, struggling to breathe. All the while, I have to wear a mask. Nurse comes out 20 minutes …
My father was admitted Friday night, was put on comfort care and then officially placed on hospice. Visiting my father has been nothing less than exasperating. Each day we had difficulty at the front desk to see my father although policy …
I am beyond grateful and pleased with the overall service I’ve received at the Valley Hospital ED. I seldom, if ever, get sick thank God. However, when I needed to go to the ER, I opted to travel a bit farther to visit this hospital instead …
I read some reviews of The Valley Hospital before coming and after my 2 night stay I have this to say to the negative reviews, GET OVER YOURSELF. Did you have to wait a bit in the ER? Sure, but guess what? IT’S an ER! Was there only one …
VERY ATTENTIVE practically like family! Saved my life (literally) and my experience was very pleasant.. I can tell they enjoy what they do even when it’s hectic! THANK YOU to all the great staff and employees. You don’t get the credit you …
Valley Hospital will always have a special place in our hearts. I was in the hospital for over a month with severe preeclampsia. My son was born at 29 weeks and 3 days weighing in at 1lb 15oz. The labor and delivery, mother/baby, and NICU …
As a previous employee, I must say this hospital’s values have to be the BEST out there! I have not seen a team who truly embraces and advocates not only to their patients, but to their employees as well. I have worked through out several …
My 39 yr old daughter had been feeling very ill for a few days, no Covid, so we suggested going to Valley for analysis. She went with her 8 mo daughter and my wife. Sat in the ER for over an hour, was placed in the hallway to wait, and …
Mental health is half the battle. Apparently valley follows the “Science(TM)” and not the science. If you have a spouse I hope you only have one child because valley only permits 2 visitors per day and only 1 at a time. I can only …
Hospital covid rules are outrageous. They will only let one! visit per day..! regardless of vaccination status. In our case patient begged for another visitor but our pleas was falling on deaf ears. This isn’t in the interest or well being …
I delivered my baby girl a week ago! Everything was amazing. Best experience I ever had at a hospital! And lactation consultants were so helpful! I even called after to speak to someone regarding questions on pumping and the consultant was so nice and helpful! Great job Valley
Thank you to Valley Hospital and Doctor Peter Lee for giving me such great care. I broke my toe and my nail needed to be taken off… the emergency room was full and they were able to get me into see doctor Lee. He was wonderful, kind and extremely great at his craft. Very thankful to this doctor for helping me.
I am extremely sad to give such a poor review about this Hospital; one of excellent rapport for so many years. I understand that nobody is seen quickly in emergency rooms… I always go prepared to wait. After about three hours of waiting in …
I am really impressed on how attentive the nurses and all staff at the Endoscopy department cared for me. One nurse took the time to provide me with a phone and información that was much needed for me at the perfect time, along with kind …
Some of the nursing staff are excellent, others couldn’t care less. Case in point, my elderly (almost 80 years old) parent had to fast for a test. Instead of scheduling the appointment early, so she did not have too long to wait, they …
My birth experience was much better than expected, as a first time mom I was really scared.
The Valley Hospital was the best hospital where I could give birth, my nurse in …
Went into the ER because of severe back and sciatica pain. ER was very busy so i understood that i would have to wait a little while to be seen. Nurses in the ER were great and friendly. I was admitted and scheduled for surgery the …
The ER department here cannot be beat. Came in for an emergency with my boyfriend and they got him in quick, into a nice room and evaluated. The nurses are top notch, especially Courtney, Annie, and Danielle. Dr Ryan Murphy was very …
This is without a doubt one of the best hospitals in NJ. The staff from the front door guard to when you see a doctor is extremely well run from an operational standpoint. I’ve been here twice once for my newborn son and once for my wife …
excellent food. nurses and staff made the birth of my first child almost pleasurable. They taught me what to expect with our baby while simultaneously helping my wife’s recovery from her c section
I gave birth here almost two months ago. It was an excellent experience. The nurses were so kind and helpful. The delivery room was a little bit small but after the delivery, they took me to other room which was amazing. Foods were good …