Valley Medical Care (AK)

Family practice, Valley Medical Care

Valley Medical Care is a full spectrum family medicine practice providing a wide range of acute, chronic, and preventive medical care services that … See more

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Valley Medical Care (AK) Reviews ( 122 )

  1. Every time I went to this clinic they overcharged my insurance. The last time was a council and I paid $700 my insurance did not cover the fee.
    I was very unhappy with this service.

  2. Horrible place. It’s a crapshoot as to what care you will get. I was admitted into the hospital and called the office for help but the receptionist tells me they will get to me when they get to me. Dr. Hernandez couldn’t even tell when my …

  3. They are always great. Not usually a wait to see a dr. And get a appointment. I would recommend valley medical care for everything that needs to be done. If they can’t do it, they get you in to see a doctor who can.

  4. Just talked with APRN Young about traveling to other countries and the vaccines I may need. She was very thorough, knowledgeable and helpful. Very thankful for her expertise.

  5. Tried to make an appointment here, they told me I had to fill out an application to see if they would accept me. They said it could take 4-6 weeks to review my records and see if they would take me as a patient. I never heard back, called them many times, and finally they just said they’re not taking new patients 🙁

  6. This place is some sort of scam. I can’t exactly figure out what it is, but they are not above board. They make you fill out some giant “application” to become a patient, transfer all of your medical records, and then no matter what your …

  7. I’ve been a patient with Valley Medical for more than fourteen years and appreciate the professionalism and friendly atmosphere, good service and personal follow ups. What else can I say? When you’re good…you’re good!

  8. I find all the doctors at Valley to be professional and friendly. They are easy to talk to and they really take the time they need to make sure that I am heard and taken care of each and every time.

  9. Very pleased with all the staff from the receptionist to the nurse and the doctor. You can tell that this practice truly cares about their patients. So greatful for this group.

  10. These folks, in my opinion, have gone the extra mile for me when I really needed it. Their Drs and nurses are competent, professional, discreet and have always got me back in The drivers seat or referred me to someone in Seattle. I highly recommend them to all.

  11. Dr Welling spent the time to listen to my concern, talk through the diagnosis, possible options and follow up with my Urologist in Seattle. I appreciate his professional and caring demeanor

  12. Going to your clinic is a wonderful, respectful experience. I brought in a fragile 95 year old. We were met with compassion, and organized professionalism. Thank you so much!

  13. I walked in and asked to make an appt with a doctor a coworker had recommended. They REFUSED to make an appointment unless they had ALL of my medical records for the last two years. WTH? I’ve been an RN for 40 years and I’ve NEVER seen a …

  14. Friendly, efficient service from the office and outstanding communication from the medical staff, particularly Dr. Schneider, whom I trust for his knowledge and experience regarding medical issues and whom I appreciate for always presenting options and recommendations concerning best path to care or healing.

  15. I’ve gotten great care at Valley Medical and appreciate the attentiveness of my doctor, his nurse, and many of the other staff. The lab also has been great and timely with results.

  16. From the call, greeted with friendliness and welcome, setting up the appointment, evening clinic hours, greeting by the nurse and seeing the expert FNP, I feel heard and cared for. I appreciate there is a sense of humor used, and I feel put at ease. The clinic is very comfortable!

  17. This place is amazing !! This is my first pregnancy and I have had nothing but a great supportive staff to help me through it . This doctors office genuinely cares about their patients . Thank you valley medical and the whole staff for being here for me and my family during such a precious time .

  18. I have been a patient here for over 30 years. I have been seen here for little ear infections and so on, with routine monitoring as I have aged, and they have taken care of me a couple of times when I was really sick with life-threatening …

  19. My primary care provider, the nurses, and the receptionists have always been very kind, helpful, and friendly to me. I’m giving them a 3 star rating because of their billings department. I had switched insurance companies and then had to …

  20. I spent years struggling with depression and nothing worked. The first day I visited Dr. Jones he found the perfect med for me. It was a God send. Dr. Roth Delivered the most precious thing I’ve ever been blessed with. My wonderful daughter. I love that they often call me to see how I’m doing.

  21. I’ve been a patient for over 22 yrs.
    My doctor was Lindy M Jones, he delivered all 3 of my children and saved my life after my first child was born I lost 2000cc of blood I wouldn’t be here if it …

  22. Fantastic office with a friendly, knowledgable, and supportive staff. I’ve always felt heard and treated like a person, not rushed through like a number! Awesome doctors and nurses!!!

  23. Valley Medical is staffed by friendly and professional people who are quick and efficient but still make time to connect as fellow humans. I’m not what you might call an “ideal patient” but I’ve felt that they’ve always had the patience to listen to me and to take the extra time to help me feel at peace.

  24. I am very pleased with the care I received at Valley medical care. The practitioner and nurse that worked with me were very knowledgeable and professional. They listened to me and answered my questions. I have seen Matt Jones, a nurse practitioner for many years and he has helped me immensely.

  25. I would certainly be giving a 5 star rating if my Doctor was the only one I’ve gotten to deal with. However, when I haven’t been able to see him I have had a very negative experience with another doctor there when I was very sick and in and …

  26. I have been a patient here for about 36 years. They delivered my two children, and I have always received high-quality general care. I have also received referral to specialists I liked when it came to that.

  27. Joe Roth went out of his way and took me on as a patient even though he wasnt accepting any more patients . He seemed genuine and not judgmental. Also seems to listen and wants to help me with my medical dilemma with my ankle. I really hope …

  28. I’ve always had pretty good experiences with Valley Medical. Sometimes I don’t feel as if the front desk staff really books enough time for everything that I need seen for though, which makes it seem like now the doctor has to rush through …

  29. Update – I called Lea in response to their post. They reduced my charge to a regular office visit charge which is $150. I think this was very fair. …

  30. Very impressed with our first appointment! From the receptionist, Hope, lab techs, Dr Urata, and RN Nichole, I feel we received highly professional care combined with a sensitive human touch. They restored my faith in the Medical community.

  31. Valley Medical is the best. I’ve been going there for years & have never once been disappointed. They are always friendly & very thorough. I especially appreciate their cleanliness. Thanks to all departments.

  32. I have always felt like I have had great medical care here. They care about you as a patient. They listen and take time with you. I have never felt rushed or like my money was more important than my health. Best Dr’s and Staff in Juneau.

  33. Amazing service from beginning to end. Scheduling was easy, confirmation text messages and customizable patient portal and communications. The doctors, nurses and team are amazing, knowledgeable and compassionate. Easy check out and scheduling as well. I highly recommend this clinic. Dr. Daniel Kim and Heather are the best!

  34. At my last appointment with Matt Jones and Lisa Brendle, I could have received better care and more genuine concern. They are not simply competent professionals, they are decent human beings who will always have my gratitude.

  35. I have been a patient of Valley Medical Care since it first opened it’s doors and I can truly say they have saved my life more than once. They are a great medical group and work together in finding solutions for our heath needs. Each and …

  36. Very caring and professional staff who are always willing to take the time to discuss issues and answer questions. Frankly, as a patient for several decades, I believe the service at Valley Medical continues to improve and it was pretty outstanding to begin with.

  37. Scheduling my appointment was easy and convenient. Nurse Mary and Dr. Valentine both made me feel welcome, sharing information and asking me about myself in an unhurried, conversational way. Mary has already shared my concerns with Dr …

  38. The staff at Valley Medical is very professional and I love their services. My doctor is very knowledgeable of my medical issues with me and they do care a lot about you and I would not trade them for any other medical providers in the …

  39. Valley Medical has been taking care of my family since 1986. We are thankful for the care we have been given over the years. We highly recommend their services.

  40. LOVE VALLEY MEDICAL CARE! Dr.Kim was so nice and explained my upcoming procedure thoroughly. His nurse fir the day, Mary, was so sweet. Just a great experience!! Highly recommend Valley Medical!!

  41. The Doctors, Nurses and the entire staff are the friendliest I’ve ever encountered.
    They follow up quickly, professionally and you feel taken care of to the fullest …

  42. I think Valley Medical is great. They always answer the phone. If I’m bad shape I get in almost immediately and the time spent in the waiting room is never long. If it’s not an emergency and I need to see a specific doctor I may have to …

  43. Dr Dunn accepted me as a patient when we moved here from Western New York 2 years ago. I find him to be kind, compassionate and knowledgeable. I’m a tough critic of health care services as I am a former nurse and expect excellence and have …

  44. I came in for my monthly allergy shot. I’ve been getting my shots at Valley Medical Care for about 18 years. My serum comes from Northwest Asthma and Allergy Center, so the triage nurse or regular nurse must be familiar with giving these …

  45. I’ve been going to Valley Medical for many years. Dr. Hernandez has Been excellent. She is listens, is knowledgeable and has helped me through all kinds of acute issues and ongoing medical conditions. Also, my 90 yr old mom is being care …

  46. Outstanding staff who are extremely conscientious, professional, knowledgeable, well-trained. They will admit they are not experts in all the specialized medicine fields but they know their limits and refer you if they they can’t diagnose …

  47. All staff at VM were very friendly, professional and responsive. Special shout out to Dr. Welling for his excellent care, communication and competence as a person and a doctor.

  48. My appointment was started on time, and never rushed. All of my questions were fully answered. Everyone was friendly and professional from the receptionist on. Dr. Mather, my GP Physician, is aware of what my oncologists are doing and …

  49. The visit experience was fine. Staff was courteous, the facility was very nice, no problems there. I then received a bill for $450, which was reduced to $330 after insurance, for a general check-up that involved no bloodwork, no physical …

  50. I went in for my annual checkup and was admitted almost instantly. Nurse took my vitals and was very pleasant to talk to.
    Dr. came in shortly and discussed several issues. Setup lab work right away. …

  51. During close to 30 years l have been trusting my health to the professional services received at Valley medical care lm 78 years old and still healthy working full-time.

  52. Have been with them for 3 years. Always loved the care I’ve received and am so grateful to the wonderful staff and doctors who have always given me a good experience.

  53. Health care was fine. They were not in network for my insurance. I understand it is my responsibility to know who is in-network, but I was disappointed the front desk didn’t advise. Gave feedback via email and did not receive a response.

  54. As always, it was exceptional. Dr. H. and staff were professional and courteous. We never felt rushed and were seen at our scheduled time. This appointment was for my grandson. He appreciates having things explained to him and has confidence in the medical treatment he receives. So do I.

  55. Great Doctors and Helpful Doctors I have a fews of them are my favorite Doctors here and The Front desk are friendly and helpful service As well Thank you very much Valley Medical

  56. Dr. Welling listened to my concerns and took the time needed to examine me and to answer all my questions. He was thorough and understanding. I highly recommend him.

  57. I live in Wisconsin and normally go to Mayo for my care. While visiting family in Juneau for Christmas I have needed some emergency medical care. Everyone at valley medical is friendly competent caring. The care I have received has been top-notch.

  58. The most annoying thing was they insisted that my previous doctor send them the records before they even consider scheduling me. Then the office staff never followed up (like, ever). I always had to chase them down and call them before they …

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