This place does not even deserve a star the workers are very RUDE . and when calling trying to pay your bill they take the phone off the hook so you can’t get through at 8 AM
On Saturday, November 1, 2014, we experienced a Water outage for about 1 hour. 2:30-3:30 PM. Many people were not at home and were unaware of this outage. No ” Boil Water ” advisory was issued by the Authorities.. We heard of it on Sunday …
If I could give this zero stars, I would. Best friend of mine was trying to pay his bill and it kept going to a blocked number type deal. Like it was off the hook. So we used my phone and it went through. Tried to call back with my number again and now my number is blocked. So happy to see that this company isn’t great at all.
They don’t even send me bills in the mail and claim they do. Water has been cut off twice without notice because did not know due date from no physical utility bill sent to me. This company is repulsive. Lucky they have no competition because they would be out of business.
Rudest business I have ever had the displeasure of using. If I had ANY other choice, even if it cost me double, I would use another company. The only reason they stay in business is because you are locked in based on the location of your home. 0 stars if possible.
Can’t get anyone on the phone. Have called several times a day for the last week and the phone is always busy. I can’t pay in person because they are only open 8-5 when everyone else works. Now they have cut off my water and I’ve called at …
They started convenience fee in April for driving to their office and paying in person with a debit card at height of pandemic, in a day and age when everyone is paying by card, phone, app, etc. Now threatened with shut off Monday for non payment yet I paid. Now paid double and double convenience fees.
Very disappointed in service if I could give zero stars I would! I received a call today saying that someone tampered with my water valve and I have to pay a 50 tampering fee . I Informed them that I did not tamper with my water valve, I …
I’ve been living here at this residence for 10 years and I’m ALWAYS HAVING TO CALL THEM TO UNSTOP THE PIPES!!!! They are stopped up now and water is backing up in my yard, AGAIN. It’s not on my property where the clog is either. It’s root …
This place doesn’t even deserve one star but I had to give one. They turned off my water when I paid my bill to my knowledge. Apparently there is a website online that says valley public water services. Has there address. There name and …
Service transfer was no hassle.
I’ve been calling this place for about 20 minutes and no one answers the phone. It’s always busy!!!
Water leak on Howlandville Rd. is about pathetic. Been like this for MONTHS on end. What a waste.
This place does not even deserve a star the workers are very RUDE . and when calling trying to pay your bill they take the phone off the hook so you can’t get through at 8 AM
The only reason they are still open is they are the only water service provider in the area. Horrible customer service
On Saturday, November 1, 2014, we experienced a Water outage for about 1 hour. 2:30-3:30 PM. Many people were not at home and were unaware of this outage. No ” Boil Water ” advisory was issued by the Authorities.. We heard of it on Sunday …
If I could give this zero stars, I would. Best friend of mine was trying to pay his bill and it kept going to a blocked number type deal. Like it was off the hook. So we used my phone and it went through. Tried to call back with my number again and now my number is blocked. So happy to see that this company isn’t great at all.
They don’t even send me bills in the mail and claim they do. Water has been cut off twice without notice because did not know due date from no physical utility bill sent to me. This company is repulsive. Lucky they have no competition because they would be out of business.
Rudest business I have ever had the displeasure of using. If I had ANY other choice, even if it cost me double, I would use another company. The only reason they stay in business is because you are locked in based on the location of your home. 0 stars if possible.
Can’t get anyone on the phone. Have called several times a day for the last week and the phone is always busy. I can’t pay in person because they are only open 8-5 when everyone else works. Now they have cut off my water and I’ve called at …
They started convenience fee in April for driving to their office and paying in person with a debit card at height of pandemic, in a day and age when everyone is paying by card, phone, app, etc. Now threatened with shut off Monday for non payment yet I paid. Now paid double and double convenience fees.
Very disappointed in service if I could give zero stars I would! I received a call today saying that someone tampered with my water valve and I have to pay a 50 tampering fee . I Informed them that I did not tamper with my water valve, I …
I’ve been living here at this residence for 10 years and I’m ALWAYS HAVING TO CALL THEM TO UNSTOP THE PIPES!!!! They are stopped up now and water is backing up in my yard, AGAIN. It’s not on my property where the clog is either. It’s root …
This place doesn’t even deserve one star but I had to give one. They turned off my water when I paid my bill to my knowledge. Apparently there is a website online that says valley public water services. Has there address. There name and …