Valley Regional Imaging is an outpatient imaging center providing a range of radiology services for patients and referring physicians in the greater Fayetteville/ Cumberland County area.
| Friday | 7AM to 5PM |
| Saturday | 8AM to 12PM |
| Sunday | Closed |
| Monday | 7AM to 7PM |
| Tuesday | 7AM to 7PM |
| Wednesday | 7AM to 7PM |
| Thursday | 7AM to 7PM |
3186 Village Dr Ste 101, Fayetteville, NC 28304
Had some xrays done . Fast and effective at there work. In and out . No problems.
People were great, friendly, efficient, caring.
Good customer service, very friendly staff, and the place looks clean and well maintain!
Staff made me feel comfortable even after receiving some of the worst news possible.
My technician was outstanding! Super helpful, friendly, and kind.
Very friendly, courteous and professional! Beautiful and clean facility
Everything went great at my appointment January 6,2022
Tech was very nice and helpful. But schedule department need to do better working with Dr office.
Great experience with the two ladies, very professional. Thank you! 😊 …
Wonderful facility and personnel. I always feel comfortable and welcomed!
The service at Valley Imaging has always been great for me the staff is always courteous and professional, and the wait time is never long.
The service was great and the facility was beautiful.
Friendly staff and doctor.. I highly recommend this place to everyone!!
Always professional and sweet!! The MRI tech and Chad are awesome!!
Extremely clean facility and the staff that works here is so pleasant. I was in and out within 30 minutes!
Very professional, patient-friendly and very accommodating.
Great fast service! In and out within 10 minutes. Nicely setup and done during Covid.
Love VRI!! Always a wonderful experience. Wouldn’t think of going anywhere else.
Great experience as always including the follow up call the next day. Great staff!!
Reception staff was amazing and my mri tech was also.
My husband had a bad experience with the noises because of his seizures. People seems nice
This place is one of the best!
Excellent service, clean,wait time was very short.I was there about 30 to 35 mins.I love it,bc I’m very impatience. 😁 …
Everyone hetr is very nice and polite. Brittnay,who did the mri, was so nice and i felt very comfortable having the procedure donr
They were very kind and considerate on both visits… great staff.
Everyone was pleasant and professional! I appreciate how they disinfect before and after each patient!
The staff up front are kind and knowledgeable about their jobs. The X-ray technician was sharp with me. She was not kind.
The employee doing my scan was amazing. Wonderful at what she does. Enjoyed talking with her!!
The staff and Dr’s are so great! I can’t remember everyone’s names but Robin Torres I really appreciate you being there!
All of the ladies were very nice and had excellent customer service. I Had my annual mammogram.
I had a wonderful experience with VRI. Even with my late appointment the ladies upstairs were super nice!! Madison did an excellent job!!
Valley Regional Imaging in Fayetteville N.C., is a five star facility on every level. Absolutely the best at what they do. Thank you so much.
My appointment went very well. Everyone was professional. I will continue to have my appointments at this facility.
Excellent staff. No wait time and so nice.
Fast services and very clean and the nurse was very respectful and nice
I was concerned due to COVID 19, but the experience was great with a check in point downstairs. The attendant was very kind and courteous.
Friendly Staff and Didn’t have to wait long. Very Nice to have people who enjoy their jobs.
Friendly staff, overall great experience.
My appointments are always quick, no wait. Friendly staff.
I was very pleased with the whole process! My appointment time was kept and I didn’t have to wait around at all even with an appointment later in the day!
Very professional staff. Everything was explained to me and my wait time was not long at all.
Very clean, well-separated seating, temperature-checking, the entire staff masked, not just when speaking to patients. It “felt” safe.
My appointment was on time and the ultrasound techs are so nice! The facility was very nice and clean. No complaints.
My experience was awesome. I love it here!❤️
From entrance to the ladies doing my MRI it was an excellent experience. I had no wait and they had me in and out in just over
30 minutes. Thank you
The staff was very professional and organized. The wait time was quick and I was in and out in an hour. I would recommend the facility.
Service was top rate.I was in and out with little wait time . People were very friendly.
I want it to be known in case something happens to me because of a post on this site and others that I fear for my life because of Jamie B. Robin I. And John Hubbard. They have and continue to slander my name. He has harassed me by …
Very friendly professional staff
Great experiences with the people who did my ultrasound and mammograms, but the lady who did my biopsy was cold and rough. She didn’t wait for the lidocaine to start working and went to work immediately after giving the shots. I was in a …
Thank God for the technology tests(some not very pleasant, lol) available to diagnose medical issues. Top notch staff here makes it as smooth as they can. Thanks to Donna at the front desk, Rondell at check in, Renee at scheduling and set …
A very pleasant experience. CT techs were awesome as well as the front check in desk.
I can’t get through to talk to someone about a refund I am due. When I call I get hung up on. I had to call twice to schedule my last appointment because I left a message and no one called me back.
From the front office clerk to the MRI nurse, everyone was professional and friendly.
Having a mammogram isn’t pleasant… The staff made it as comfortable as possible. They were very friendly and efficient. I highly recommend this place!
Excellent care, very little wait time, professional staff, upbeat and enthusiastic bed side manners!! I felt at home here!!
I came here this morning for a short notice request for my MRI results, and the staff was very accommodating and took care of my request in just a matter of minutes. They were very professional, helpful, and courteous.
My experience was very good everybody was very friendly the technician was also friendly and gentle it was a good experience.
Loved Valley Regional. So clean and the staff was great. I had a mammogram and the tech was so sweet! Everything was a breeze!
Leeza and Ashley were very friendly. Ashley made me feel super comfortable and was very patient with me. Thank you both!
The team at Valley Regional Breast Center we’re very friendly. They all made my experience very smooth, easy and informative. I will recommend this office.
From the moment I stepped into the building till the time I left they gave me the absolute best care on a day I felt absolutely horrible I appreciate each one of them THANK YOU SO MUCH
The staff is professional, they are sensitive to your needs, and explain everything so well.
Great staff, great customer service and well maintained facility! My daughter was so scared having her X-ray and ultrasound, but the techs were able to explain the procedure and it calmed her down.
Over the years I’ve had a lot of various imaging done and I’ve never had to wait long and the staff is very courteous and professional. I always choose VRI for imaging if I have a choice. I’ve been to other places and they either had long wait times or I felt rushed and staff just isn’t quite as nice or professional or patient.
Every time I have ever gone here I have had a wonderful experience…from MRI’s to CT scans, mammograms…couldn’t ask for a better staff either…Thank you all so very much!!!
Horrible horrible customer service!! I came in TWICE for an appt, NEITHER TIME was I seen and given an ultrasound!! I was supposed to be called and told not to eat for 6-8 hours. Nobody called me! So they rescheduled me for 6:30am!!! No …
The whole process was handled very professional with the utmost care and friendly customer service I have ever experienced.
They have double billed me and sent me to collections for bills that have already been paid. They have done this MULTIPLE times. DO NOT USE THIS ESTABLISHMENT.
Everyone that I had to see here, from reception until the end, was so kind and courteous. A very pleasant surprise! You expect good service but this was exceptional. Very professional staff here!
Best Place to have all your images! Ms.Cathy was an excellent Ultrasound Technician! She showed kindness and professionalism!
Very friendly. Very professional. Overall great experience. Thank you
Excellent staff ,very clean place of business
My husband had his test done right on time, no waiting. He was made to feel comfortable for the 1 1/2 procedure. Everyone was very nice and professional.
The best in the Sandhill, excellent service always
The gentleman administering my CT scan was a real pro and seemed genuinely interested in our conversation as he was setting everything up. He was efficient and made the experience one to remember for all the right reasons.
👌 AWESOME 100 PERCENT RECOMMENDATIONS FOR ANY IMAGING …
Thank you for making an otherwise unpleasant experience (mammogram and transvaginal ultrasound) comforting and quick. I’m glad I was able to visit your facility. Everyone on staff was great.
Always going above and beyond for their patients! Love it! Very friendly!
I have been here a few couple of times. Always greeted politely, everyone involved in your care introduces themselves and appear to enjoy talking to you. It’s refreshing and calming to be somewhere in Fayetteville where rudeness and incivility is not present. Thank you VRI.
My wife had a appointment here and dont drive so I had to bring her. I have medical conditions that make me have to go to the restroom and once it hits me I have no control,went to go to the bathroom and was attacked by one of.the nurses …
I nearly passed out due to the IV and the nurses and staff
were so kind and helpful. I really appreciated them and the
effort they put in to make me feel comfortable and calm
Thank you.
very upset at the irresponsibility of this office. I went with my mother to get her annual mammogram done. After telling the ultrasound tech that she was experiencing some pain, the tech told us she couldn’t legally do her mammogram, that …
Great staff great facility clean and when you’re going through things I feel like there very personal and care about you
Very professional staff. Very impressed with the facility and the quickness of everyone. I highly recommend this facility.
I brought my images to a surgeon working out of University of Maryland St Joseph Campus and she was so amazed by the clarity of the images rendered. She demanded to know where I went for my imaging – no joke. …
They were professional and the staff was very polite and helpful. There wasn’t a long wait time everything went very smoothly and at a timely pace.
The staff was very friendly and helpful. The wait time wasn’t long and the facility was very clean. The staff was constantly sanitizing and they all wore face masks.
Everyone was very nice and I was in n out !
love the people, easy check in (paperless), only thing was it is not a woman friendly environment for women having HSG test done there, they do not have the proper equipment, no stir-ups. Ill leave it at that. But that is my only compliant. If your a women I strongly advise you not to have this test done there.
Great facility and awesome staff. I have been using Valley for all my imaging needs and have never had a problem. I will continue to use this facility as long as I can. I honestly have nothing bad to say!
Definitely recommend!! Awesome service. Kind, friendly receptionist!! I will be going there for all my imaging!!
Staff and service are always professional, kind and timely. Never a bad experience in all the years I have been serviced at VRI.
Very friendly staff! I really enjoyed my visit highly recommend! The girl at check-in was awesome she was very sweet well informed great smile!
facility amazing . Staff was great my first visit Denise had me totally relaxed at check in. After getting scary results saturday i went in at almost 6 Pm everyones tired ready to go Robbie was so sweet looked my referrall up and they got me scheduled for tomorrow ! thanks so much !
Valley Regional rocks! They have always taken great care of me over the years. I highly recommend them for your imaging needs.
I have had several routine procedures at Valley Regional Imaging and always receive excellent care. The staff is courteous and friendly. I have never had to wait for more than ten or fifteen minutes to be seen. Very nice office and I would highly recommend them.
Always prompt and professional service.
Tech Brittany was very nice and professional and made me comfortable during the test …
The staff was great. But Dr. Fisher denied my elderly mother care of an ultrasound on her breast simply because she had a MRI at a different facility. As a side note my mother has had breast cancer. And oh by the way the MRI was done by a …
Very professional staff and clean facility. I was very nervous coming in for a procedure, but the staff made me feel so comfortable and relaxed. Highly recommend this facility!
My experience on the day of my appointment was excellent everyone was very nice and professional the two lady that helped me with my mammogram was awesome the facility was very clean the services was on time this facility deserves 100 on the profession and quick services and very nice
Fantastic facility. I was in and out in no time at all. Everyone was extremely friendly, and I was very impressed with how clean everything was, and how diligent the staff was at cleaning after every single person.
Very professional setting and the process was swift. That is important to me because my schedule is so full.
Outstanding staff whose dedication and expertise is second to none. Dr Fisher is an outstanding physician who provides exemplary care and compassion. Debra, Kim, Madison, Kelly, Sharon, Jodi and the rest of the staff are dedicated to taking excellent care of patients.
Everyone I came in contact with was very professional and friendly. The doctor and the radioligist that I had to see were very calming (it’s always nerve wracking when you’re called back for a redo or when they “see something”) they seemed to go out of their way to put me at ease and talk me thru the process.
From the time you walk in the door to be graded to be processed with insurance treatment room x-rays MRI whatever everybody is professional knowledgeable friendly been here many times highly recommend them
I have been going there for many many years and the staff and the nurses are super. I will recommend this place and give it 5 stars. I love their new wing, it’s beautiful. All in all it’s a friendly place with real nice people working there.
I absolutely loved my experience on thos appointment. I didnt wait long to be called in the back the staff treated me with much kindness and care! I would recommend this place of business to my friends and family.
Very Professional Staff and Very Good Services
The people in the office may be nice, but their billing system is absolutely the worst!!! Make sure that you make copies of every dime you pay them. I have been trying to straighten out a bill for over 6 months. Not only did they misapply …
Excellent staff and loved the atmosphere!
From the check in to the check out my experience was amazing. Emily was so sweet and very professional.
Highly recommend VRI and use this facility over any other. Staff has been prompt, professional and truly helpful when needed. The facility itself is very nice and clean!! I have not had a bad experience with the techs or the doctors.
We always refer our patients to VRI, so it was a very pleasant experience to see first hand the type of care and kindness that is shown from check in to check out. I hope I don’t have to return anytime soon (and i mean that in nice way- until I’m 40 and due for a mammo) thank you staff!
My name is Sherry Herrmann and I highly recommend anyone needing a mammogram or imaging to go to valley regional imaging. All of the staff there are very very friendly and the facility itself is so beautiful and provides a very positive atmosphere. Phenomenal people and a phenomenal facility.
My last 2 scheduled visits at your facility were great. Your entire staff was prompt, courteous, customer oriented and professional. We even shared some laughter in who pronounced my last name correctly. Thank you for providing great service.
This is a very professional facility. The employees are on top of their game. Given that there were a ton of people in the waiting room the facility made sure that everyone was taken care of as quickly as they could for the volume of people that were there. Very courteous and very respectful.
The procedures and processing at VRI are excellent! I do not have any complaints. From the ladies that checked me in to the Tech that took my mammogram. I couldn’t have asked for any better. Thank you for your professionalism and expertise.
From check in to test completion 30 Min. Very clean and organized. Wish all clinics would run this smooth.
I will always recommend Valley Regional because of their level of excellence. I have always been pleased with the care the staff takes when dealing with the patients. I’ve never had anything but great service and pleasant experiences even with something so serious.
The nicest sweetest staff I have ever met!! Keep up the good work ladies especially Mrs. Belinda!!
These people are so professional, but at the same time warm and friendly. The doctors are awesome and concerned about your health. The wait time is about 5min and I’ve been there 4 times in two weeks for my procedure with cookies & coffee everywhere even in the back. Even getting my records was no hassle at all. Awesome
Impressed by the kindness of receptionist and bedside manner of the Techs and Doctor!
LOVE THE STAFF & EVERYTHING THAT THEY DO EVERYTIME!!!
The worst experience! Very unprofessional! Next time instead talking so bad about patients in that little room maybe take it somewhere else where the patients can’t hear it ! The worst experience at this place. Don’t waste your time!
It was honestly the prettiest office I have ever been in.
I was a little late so I had a good bit of a wait, but I honestly didn’t mind
because it was like being in a caffe more than it was like waiting in an office. …
Was my first time at Valley Regional Imaging, and I was not disappointed in the least. Staff was friendly, courteous, and most helpful with any questions I had. After I arrived my wait time to be checked in was around 15-20 minutes tops. …
A huge thank you to the technician and nurse for their concern and care after I had a mild reaction to my procedure. Thanks VRI. Keep up the great service.
Everyone at VRI was so professional and made me so comfortable, like I was the only one that they were treating. Dr Fisher came in to personally talk to me. Top notch establishment.
Very professional and polite from beginning to end. Was greeted as soon as I walked in, and didnt wait but a few minutes to be seen. Scan was quick and efficient and trchnician was very thorough and compassionate. Would definately recommend to others!
An awesome experience getting my mammogram. I was in and out in less than 40 minutes. Everyone I interacted with was very professional, organized and polite. I’ve never had a better experience getting a mammogram.
We had a loved one that needed to use this place’s services awhile back. The people were friendly, prompt, and helpful. The facility is very clean and well kept. I would be comfortable being a patient here if needed.
I had multiple scans and a mammogram! The staff was professional and kept me updated throughout the entire process. I am so thankful I went to VRI. The radiologist caught something early and decided to move forward to make sure she was not missing anything. I was told exactly what to expect and I appreciate that!
The gentleman that did my CT scan, was extremely friendly and extremely knowledgeable and excellent at his job!!!! He explained every step he took during my process and was great at helping me to feel comfortable and relaxed during my CT scan! He is so awesome!!!!
Very nice people professional and done in a timely manner
Awesome staff and extremely professional. I was very pleased with the care and service I received. Extremely pleasant experience.
Well, the billing issues I encountered with this facility was not pleasant. First of all, I have questions on the bill, I called and waited for 45 minutes nobody answers; then I called again, someone who answered the call said a promise to …
Very friendly staff. They took great care of me. The facility was very clean.
Very professional and friendly staff. I didn’t wait long at all.
I like the flexible hours as well.
I came here for a CT Scan this week & the facility was VERY clean & even though I had to wait a bit because I came REAL early for MY appointment I noticed that patients were called shortly after they checked in. The radiologist I had was …
Very warm atmosphere. The staff were all professional and friendly. The Decor makes a very nervous woman feel calm. The light figures were simply gorgeous! Lol. I was very pleased!
Aftet having my first mammogram with my regular doctor on a Monday, I got a call on Tuesday letting me know I needed an additional mammogram and possibly an ultrasound. With a history of Breast Cancer in my family, I was terrified! The …
VRI is a beautiful facility and it’s obvious that the employees take pride in their work. I continue to have great experiences and will continue to choose VRI for my imaging needs.
Staff was very friendly and helpful. Lady who did my MRI was very caring and could tell I was a little scared; she was very soothing. The lady who did my mammogram was very compassionate, sweet spirited, gentle and professional. The fact …
The staff is very helpful and attentive. They went above and beyond their duties to play gospel music and relax me for my biopsy. I recommend them to everyone , and will always go to Vally for their services. I have never waited in line over 5 mins.
Always a pleasant experience. The staff are very friendly and helpful to me. The mammogram office is always clean with plenty of goodies to eat. See you’ll next year.
Great Staff, Great Customer Services Service❤️ They really took care of me and I really appreciate all they done
Everything went great with my Mammogram fabulous staff!!!
On the date I had my MRI you they were running about 45 minutes behind. The tech was upfront with me, explained the reason for the delay, and then asked me if I was able to continue on. This is the first time I have felt like a facility understood my time was important. Thank you again and I will ALWAYS recommend y’all.
Nice facility, but their collections department is condescending and rude. I have worked in claims and insurance most of my career. They have 2 different collection agencies, which isn’t normal, but she talked to me like I was dumb because …
I am angry and disappointed. Valley Regional Imaging is literally a ten-minute drive from my office. My appointment was SCHEDULED for 1:45 PM. I arrived 30 minutes early. (They request 15-minutes early). I didn’t get out of there until 3:30 …
My experience is always great because I appreciate Leeza at the scanning desk upon entering because she will always remember my name. That is excellent customer service and an awesome start to you receiving services. My Tech was friendly, patient and knowledgeable. Thank you to the entire team!
They have a great environment & staff. The radiologist will give you results & go over the ultra sound imaging w you. Your fears re allayed. If the results were positive, it would be upsetting but we don’t have to wait days to get results from your family doctor. Very considerate.
Valley Regional Imaging is an awesome place with people that’s there to assist you and help you every way possible and I am greatful for them being patient with me and assising me while I was there in their care. May God keep you all and bless you.
Excellent staff. Very friendly and professional. Wait times are not long at all. Highly recommend.
I am still in the parking lot of this facility. I just want to recommend for those that have Tricare Prime please do not come here. Not only are they rude, inconsiderate, but very unprofessional. The way that my situation was handled was …
My experience at Valley Regional Imaging – Fayetteville was an above average experience. Quite exceptional actually. I arrived to the wrong location and the staff easily directed me to Valley Regional Imaging – Fayetteville when I called. …
Professionalism and efficiency are strong at The Breast Care Center.
BRAVO!!!!
The 2 techs that did my MRI were fantastic! They were aware of my claustrophobia issues and went out of their way to ensure that I was comfortable and relaxed and helped me successfully get through the MRI. I’ve never been able to stay in the tube long enough to complete one so they were amazing!
Staff was courteous, professional and engaging. Quinisha McCall was very nice, gave me accurate directions. She was reassuring and made herself available for any further assistance. I was disappointed that she was off the day of my appt. I wanted to meet her in person, but I will revisit if need be because of her.
At a time when a lot of women are really scared, the staff at the Breast Center are very professional, kind, and CALMING. I mean, I was still scared but who isn’t when they’re in for a mammogram/ultrasound. It was a good experience.
I have to say the best x-ray place I’ve ever been to. When I first got there, Quanesha greeted me and my son with a warm smile. Once she got everything she needed, me and my son had a seat. I barrowed her pen and forgot to give it back. She …
Everyone was very nice. The appointment went smooth I was in and out in under an hour. The first the office was very neat and clean.
Always request VRI for procedures as they are friendly, professional, and accommodating.
This is my preferred place for imaging. I love the staff & the facility. The only issue I have ever encountered there is, sometimes it is difficult to get into or out of the handicap parking due to pick up vans/cars being in front or around main doors. But that is minor.
This was a requested fast CT scan by my Doctor. I was so impressed by all the staff. Their care, friendliness and professionalism was outstanding. The person who helped me with the scan went far and beyond to get the scan done that day. He …
I was taken back quickly, seen quickly by kind, competent and caring technicians, and received my results immediately. I will definitely be back for my next screening!
I was really nervous, but everyone was so nice to me. The lady doing my
ultrasound was nice and very patient with all of my questions.
Thank you so much for your time and energy.
wonderful experience.. No wait time I was in an out. Vicky and Michelle was awesome.. I always have a wonderful experience.
After drinking the contrast and showing up for CT scan they tell me they have to call my doctor for clarification on the order. They should have been completed when referral was received and before I show up for the appointment. This is nothing but incompetent.
Extremely pleasant and comfortable experience, kudos to the friendly staff and MRI tech Chad and the young lady assisting him during my procedure.. Thxs
From the time I stepped into the Breast Center, the entire staff was very professional, extremely friendly, and courteous. I have always received great service and care there, as well as in the imaging division downstairs.
Amazing service & very friendly staff.
Thank you all.
I always prefer to have my annual exam performed at one facility. They have consistently exceeded all expectations from the beautiful decor in the waiting area, the receptionist or main lobby to the changing rooms. …
Staff was amazing each visit. Keep up the great work! Thank you for making me feel so comfortable!
Shane McLaurin was an absolute pleasure to interact with. He called to prescreen me prior to my appointment, much to his surprise I would imagine, His first encounter with me was a crying mess that answered the phone. I had been worried …
Sharon was very welcoming. She checked everyone in quickly and kept everything sanitized. The waiting room was very relaxing, which was great because I was very anxious. Ashley was super friendly. She was quick and efficient, but also took …
I am always impressed by the care I receive here. I switched from another local facility and will never switch again. They truly make an effort to make a mammogram/ultrasound appointment a welcoming and not intimidating or stressful …
Excellent, clean, professional environment. The staff is courteous and expedient. A great facility!!
Everyone, from start to finish, was as professional and courteous as possible. I had several CT scans done and the entire staff in that department were great. Also, Robin, at the check in desk, was terrific! Professional, with a friendly and positive personality.
Very friendly and clean facility!! I received top notched service.
I am 56 years old, have had many breast exams at different places and several back surgeries. The staff from scheduling all the way through walking back out the door have always been great at VRI. They always make me feel comfortable. There is a reason I continue to return.
I was treated like a person and not just another patient. That in of itself, make all the difference in the world!
My technician was excellent, my examination was done without any pain. She was very friendly and just ask around great providing the service. I cannot remember her name, but I always get excellent service here. The facility is beautiful, welcoming and warm. The staff level of service is remarkable.
Friendly, professional and helpful. Could not ask for a more pleasant experience. Thanks to the staff for creating such a warm environment.
This is an amazing place. I will not go anywhere else. From the time you walk in the door until you leave the staff is so friendly and professional!
Appointment was handled on time, professionally and with great ease. This is why I always use Valley Imaging for all my test.
Had an appointment at this facility. The staff was so helpful and kind. Made my experience so nice.
Excellent and amazing staff. I will always use VRI for all my diagnostic needs.
Check in process was fast and simple and the technician was sweet and very kind through the whole imaging process. Thanks for a great experience
Special shout out to the kind registration lady who assisted my son Shawn and I on 11/30/2021@8:30am. Also his tech which escorted him to his scan, she was very upbeat and friendly. Thanks as well to the tech who found my son’s car …
I NEVER leave reviews for places but this has to be said and hopefully something done about it! Today I came in for an X-ray only to be met by nothing but rude receptionist! To think people working in the medical field would actually be …
I had to have an MRI which can be a bit scary the first time but everyone was so kind and patient knowing I was apprehensive. They were very good at putting me at ease with the whole process.
Was in and out. Iv been Here a couple times and I will say this was put best experience. The women that checked us in was SUPER nice and very clear and helpful. The women that brought us back was great also.
All staff are professional and courteous. Fast check-in. Establishment is clean.
Excellent experience! My appt time was honored, every one was professional & polite, my questions answered, my privacy was respected. I can’t say enough. I could not have asked for a better experience!
I am a Family Nurse Practitioner, myself. On 2/23/2022, I had to be the patient and that is NEVER easy. I was first in amazement of the affordability of your procedures. I honestly had already geared my mind towards the idea that because …
Ms. Sharon at the front desk was super sweet and pleasant. She talked me through everything. She asked if it was my first mammogram. Since it was she talked me through the process and reassured me it was going to be ok and told me what to expect. The actual tech was nice and soft spoken that helped soothed my anxiety.
When I scheduled my appointment, the appointments were being booked 4 weeks out because everything was so booked up. It made me scared that something bad was going to happen & that I would end up in the hospital before I would be able to …
Check in was horrific it took 15 minutes and the lady was sneezing without using hand sanitizer
Very friendly and personable staff both the intake personnel and the lady who performed ultrasound. Check-in and procedure was complete within 45 mins. I’m also self pay and the service was very affordable. Very satisfied!
I ❤️ VRI staff..great customer service..keep up the good work..
All staff I encountered was very friendly and had a calming spirit.
I had a great time at my appointment. I was made comfortable and was told what was going on. The radiologist who performed my scan was a very cool guy who talked to me as if he were the patient. He told me step by step of what was going on. …
It was an excellent attendance, receptionist and technician were so sweet!!! I felt so confident!!!
The staff and facility are both excellent. The service that they provide has always been conducted in an efficient and professional manner and their staff is always courteous. They make an unpleasant, but necessary, health screening, less stressful. I reccomend them to all of my family and friends.
I have been very impressed with the professionalism and level of caring exhibited by all of the staff. They don’t make you feel like a number but a person. You should give classes. Thank you for making the experience more comfortable.
Scheduling made easy!! Thankful for the Radiologists and staff at VRI!! Chad, Kelsey, and Myeshia thanks for going above and beyond for my daddy!
Staff was helpful. Facilities were nice. Waiting room was peaceful while I waited for an MRI.
I had a Bone Density Scan done and the lady explained everything to me and understood the pain I was in at the time. Kindness means so much!!
Wonderful staff and clean facility. They made you feel comfortable about the procedure you were having.
Their billing process is a scam they will send you bills knowing you’ve already paid the balance
The team that did my ultrasounds were excellent. Very courteous and professional. Also a pleasure to be seen at Valley Regional Imaging
Everyone that helped me on 29th OCT. SAT. deserves 12 STARS 🌟. I love coming here and I always tell my family and friends about this facility. …
Everyone I dealt with was friendly and compassionate. I’ve never had a bad experience.
Very pleased that this place isn’t controlled by mask monsters! Even the staff had thier faces un covered and smiling.
The customer service I receive is always on point, very professional and the kindness and care never changes. Thanks 😊 Blessings to you all. …
Great experience every time. Nice staff, efficient and friendly! Top of the line imaging.
I love going because I’m in and out in a great timely fashion. When I ask medical records for copies. She has it’s ready in a day or two a no problem. When I make a appointment I ask for a early morning. I get it with in days of a request. …
The staff was so nice. This was my first time getting a mammogram and they really eased my stress level. The lady who took the picture was very gentle, explained everything and made me feel so comfortable. To top it off, my wait time was …
Valley Regional Imaging is a very clean and beautiful facility. I had an appointment upstairs at the breast center. There were warm lights, and beautiful chandeliers. There was also an in wall unit waterfall in the waiting room. Very …
Always excellent that’s why I keep coming back, and they found my breast cancer, stage 0.
Staff was extremely professional, wait time was not long at all and Sam (my tech) was THE BEST!! He was friendly BUT professional. He explained the process before and during the procedure.
Everyone was kind and friendly made my day by the kindness y’all share with the patient’s
My experience was great! The staff was exceptional! The technicians were so kind, patient and professional! It was a great experience from beginning to the end!!
The staff during my appointment scheduling and also during my visit for my MRI was professional and courteous. The tech that administered the MRI was so nice, courteous and professional as well which made the MRI experience so much easier.
The staff is great! Especially the staff at the breast imaging center. Their empathy is unsurpassed, and they showed genuine kindness. The folks downstairs are always kind and professional as well.
Every one was wonderful and treated me great! It’s the reason I choose valley regional over any other imaging place.
The technician that did my tests was exceptionally nice and pleasant. He coached me without prejudice with his assistance as far as how to get on the table and how long the tests would take. He held a pleasant conversation with me to help …
I came in for my first ultrasound for my first pregnancy and was disappointed that my husband could not come back with me from the start of the appointment. But he was able to come in and see the baby briefly at the very end which was …
I loved the whole experience. I felt like I was going to a spa. And everyone and I really mean everyone was super friendly.
I arrived at 10:45 for an 11:00 appointment. I was promptly greeted by the receptionist and processed through the billing department. I had no longer finished with billing, when I was called for my procedure. I was out the door at 11:08. I …
The staff are absolutely fantastic. They were a tremendous help to me. The Dr I felt a bit rushed, and am 2nd guessing his opinion.
From Sharon at check-in to the ultrasound tech, every person I encountered was kind, compassionate and professional. They all put me at ease, which isn’t an easy task at such appointments.
They made my first mammogram experience comfortable. I was so nervous but the receptionist talked to me and assured me there wasn’t anything to be nervous about.Boy… was she right! Great staff very friendly😊 …
Excellent place!! Great friendly staff they make you feel welcome and comfortable! Very professionally staff and clean place. Thank you for your Service. (MRI done at this location)
The lady that checked me in was very cold and unfriendly. My appt was at 115pm, and you can’t eat 6hrs before and it’s 233pm and still haven’t been seen! Noone tells you what’s going on or apologize for the wait..”just have a seat and you should be next”. I will not come back here…
It was a pleasant experience. I wish all Fayetteville medical offices operated as smoothly as this office! Friendly and efficient staff! I appreciate the level of caring. It’s very refreshing. Thank you!!
I hope I never have to go back. I got there at 1pm. I stayed in the waiting room for over a hour. I put my clothes on and left at 3.30, after watching people come and go. I will take my business eles where.The 1 star is for the Indian receptionist. She was really nice.
From the beginning to the end of my appointment I was treated outstanding. The staff is very friendly and they are very professional. The whole process was very easy and quick. I appreciate the help and support from the staff.
Very clean and nicely decorated office/facility. Did not have a clinic look at all! Very tranquil setting. Staff was very friendly and efficient. Did not have to wait long at all. The paitents that came in were all in and out quickly. Makes that irritating annual visit pleasant!
Typically I’m never impressed with the after care front desk staff! I guess the girl does the insurance helped because the actual check-in chic Hailey had stepped away but she should stay away until Hailey returns. She’s not the friendliest person. It was a 3/5 but during the insurance update, she was Better
Excellent experience from beginning to end. Staff were all extremely friendly. Liberty was great, caring and explaining everything she was doing along the way. Entire process was quick. I was in and out in no time. I highly recommend VRI.
What an easy and amazing experience. I was there 2 times, once for X-ray, then back a few days later for MRI. On my 1st visit, VRI had not yet received my referral, Vickie and the staff went over and beyond to expedite the process. I was …
This was my first time and my technologist was awesome, she made me feel at ease and comfortable. The receptionist was also very nice and friendly. Thank you for making my first experience with you all so welcoming and loving.
It was really easy getting an appointment immediately. They got me in the very next day. The receptionist was extremely nice and friendly. The ultrasound technician was very efficient and professional. I would highly recommend this business.
Very friendly staff. Amazing service. The PA that I saw answered all questions with ease. Even the nurse who drew my blood was reassuring because I fear needles. Excellent place! I will definitely recommend to others.
Awesome staff!
It wasn’t my first visit to VR, I always go there for my imaging and because …
I arrived early and was seen immediately after the initial paperwork in-take. The receptionist had such a pleasant attitude and was very friendly. The technician was very efficient and made me feel very comfortable during the test. The facility is always nice and clean. I had an excellent experience.
I arrived for my scheduled annual mammogram a day early (so embarrassing!), but the receptionist and the mammogram tech managed to fit me in so I did not have to come back the next day. They were very gracious about it and did not act like …