Credit union specializing in home loans, auto loans, DataNet Online Banking, credit cards & wealth management services. See more
Read More| Monday 8AM–5PM Tuesday 8AM–5PM Wednesday 8AM–5PM Thursday 8AM–5PM Friday 8AM–5PM Saturday Closed Sunday Closed |
11500 Bolthouse Dr, Bakersfield, CA 93311
(Translated by Google) I do not recommend this bank to anyone
(Original) …
Friendly staff
Fast and easy
Really nice place with awesome people!
Loyal customer for some years now. Always professional thanks guys.
Opened accounts with Brenda,excellent customer service
Very helpful and professional. An incredible experience. Thank you so much for help.
Really Bad experience, bad customer service offered. The guy helping me in there was really RUDE.
Bogus
I hate new name probably gonna change my bank after 12 years valley strong we are kern ppl 😭😭😭 …
Such a pleasant and efficient experience. Corina was a pleasure to work with.
I have been with them for over 30 years. Great company great service.
Worst banking experience in Bakersfield…I don’t how they say their no.1…Credit union in Kern County…it’s takes about (if your lucky) 20 minutes for them to pick up the phone..later I find out from of the employees that their …
We loved the prompt service! The quickest easiest refi ever with knowledgeable reps. Thank you.
So quick and easy getting my loan. Enjoyed working with Ms. Huber!
loan staff made it stress free and did an excellent job for me in a timely manner
I went to get a car refinance and very nice young lady helped me and I don’t know her name but I was so happy that she was able to help me all I can say is thank you thank you.
We are very happy KSFCU members. They have helped us with many loans and we are more than happy with their services.
I’m revising my review because I called back this morning and spoke to Rosa and she was so helpful and empathize with me and apologized for the inconvenience the block caused and went above and beyond and I am so grateful for her help and understanding during this tough time. Thank you Rosa.
All the people were very nice and kind. They explained me everything and the paperwork was very fast.
I’m very glad of your service.
Mario V and his team are great. Thank you to valley strong (kern schools) for years of great service.
The 2 ladies that helped me refinance a vehicle were very helpful and patient with me. I really appreciate their professionalism and courtesy.
Just started with Valley Strong and they are the very best .Great people and super nice and professional. I will never leave.
Left me on hold for over 20 minutes. 1:55pm 03/24/20 all for a question about my car lol that they couldn’t answer. Thanks guys hoped you would have changed after the whole “name switch” super bummed with you guys.
I have used this credit Union for all my loan needs. I will not use any other lender. Great service with a smile!!!!
Ana was very thorough and knowledgeable. Very professional and answered all our questions. Very positive experience. I will recommend Valley Strong to all my family and friends
*If you’re Active Duty military: STAY AWAY FROM THIS PLACE.*
Their supposed “staff” has misled me several times about getting a wire transfer …
My hubby and I are new members of this credit union. They arranged for a car loan in just a couple hours. Friendly, fast service.
Excellent experience online and in person. I have banked with Kern Schools for almost ten years and i have never had any problems. I absolutely love their services and the staff is always friendly and helpful. I recommend Kern Schools to family and friends because they are the best!
I think “Agent SG125” the nice lady in the Tehachapi branch was very helpful in assisting me switch to “VSCU”, from WFB. I now have a branch I can walk into. Some things require in person transaction, I am looking forward to being able to do so. Thank you “agent SG125.
Customer Service 5/5
DataNet Execution 1/5 …
Worst loan department in kern county.
Worst phone automated systeam in kern county. this credit union is normally has the longest waiting line in kern couty because they only have 3 bank tellers. …
Needed a car loan, this is the third loan ..
Yolanda Cordova, in the main branch on Ming has always been helpful and profesional. …
Had a smooth and quick experience getting an auto loan with Daisy Gomez. She was quick, responsive, and flexible. Impressed with Valley Strong’s loan department!
Phenomenal bank!! Not only do they deliver on fast and friendly service, but they always go the extra mile to help. I highly recommend this bank to everyone! Try it and see for yourself!! It’s a bank you can call home.
Omar M. Was the best loan expert I have met, from his greeting to the farewell top of the line customer service. Very knowledgeable and helpful advice for my family and I, looking forward to doing business here for a long time thanks to all the staff!
Valley Strong came through for a loan we needed right away and we got it the same day. We were very happy and appreciate the help they gave us so quickly.
My experience at Valley Strong credit Union was amazing the loan officer that helped us was destiny Vela She made my experience there so smooth and professional she is so cordial and very friendly I would recommend her because she was just amazing thank you destiny
I applied for a loan online. Went to the Coffee Rd branch to sign the documents. Simone was very helpful and made sure I understood all the terms. She made the whole experience very pleasant and easy. Thank You Simone
Valley strong has helped me make some strong financial decisions and they have helped me make a full financial return after my wife’s illness. They treat me like family. Can’t say enough about them.
I got an email notification of approval for $5,000. I got the money in my account in less than an hour. APR was actually lower than what was in the email. Quickest loan I ever got: APR close to 10%.
I called valley strong and talked to the most miserable person person named margarita. It’s not my fault you’re disappointed with you’re life. Get a new job if you don’t like what you’re doing margarita! I hope you get new training.
We wanted to re-finance our vehicle with Valley Strong Credit Union. I applied online & a loan agent called me the next day. Very easy transaction & I would highly recommend this institution for anyone that is considering purchasing a new or used vehicle.
I recently applied for a car loan through Valley Strong. I had no expectations due to a recently discharged bankruptcy. My current vehicle wasn’t reporting my payments anymore and needed a new car to do just that. Mara H. was the …
I applied for a car loan over the phone. The loan was approved very fast. As I was on a time line to purchase a commercial vehicle after being in a car accident which totalled out my van. The Loan processor name was Daisy. She emailed me my …
The staff in Customer Services and the Loan Department are simply AMAZING! They helped with purchasing, financing and paying for a car for my mom out of state. Every obstacle I encountered, they immediately found a so,union for and did it …
did not have a good experience working with Kyle for our solar loan.
seemed intentionally difficult. …
They blocked my payments that are to the same company same amount every month which was car insurance T-Mobile and Kohl’s. Then my credit went down 61 points in one month because of them and because there a didn’t let my car ins. go through …