It usually get 5.6 connection speed but recently the internet has been broken these past 4 days and I can’t get any information about how to fix it because every time I have called, I’ve been put on hold forever! Please release information …
We have been Valley TeleCom Group customers for 17 years since we retired to Sunsites-Pearce in the Sulphur Springs Valley from the Silicon Valley in 2003. …
Had to turn off my stepdads utilities cuz he had passed away. They said “it might take till Monday.” That was a Thursday and yep didn’t get turned off till Monday.
This is the most expensive internet service I have had in ages–and the slowest and most unreliable. I pay +/- $75.00 per month (incl. all fees and taxes) for 10 Mbps unlimited download. Included in this amount is a $6.95 charge for the …
Solid. It took some kajiggering, we had to replace something that I had asked for with something different, but this network as it turns out is solid AF. I’m streaming outbound on the slowest package with no packet loss, no jitter, and only …
I’ve contacted them twice trying to get info on plans. I’ve never heard back. I hate to think what an actual customer will go through with a complaint. …
We did complete the service we requested, however, this is our home, and the technician literally refused to wear a mask My spouse and I have auto-immune problems. But, that should not even be the issue. The issue is we decide who wears a …
I am now paying for 2 lines of unlimited internet just to run our household and we still are constantly being kicked off!! And if you call tech support they say it’s fine and we just use too much. If you live in a area where you are able to …
Admittedly I’ve been spoiled. I am from Oregon and lived in Bend which has the best internet in the US I’m sure, so I’ve come to expect great service. I didn’t get that with other services in the area, but Valley has never let me down. Yes, …
It usually get 5.6 connection speed but recently the internet has been broken these past 4 days and I can’t get any information about how to fix it because every time I have called, I’ve been put on hold forever! Please release information …
Very pleasant people and friendly environment
We have been Valley TeleCom Group customers for 17 years since we retired to Sunsites-Pearce in the Sulphur Springs Valley from the Silicon Valley in 2003. …
Had to turn off my stepdads utilities cuz he had passed away. They said “it might take till Monday.” That was a Thursday and yep didn’t get turned off till Monday.
This is the most expensive internet service I have had in ages–and the slowest and most unreliable. I pay +/- $75.00 per month (incl. all fees and taxes) for 10 Mbps unlimited download. Included in this amount is a $6.95 charge for the …
Solid. It took some kajiggering, we had to replace something that I had asked for with something different, but this network as it turns out is solid AF. I’m streaming outbound on the slowest package with no packet loss, no jitter, and only …
I’ve contacted them twice trying to get info on plans. I’ve never heard back. I hate to think what an actual customer will go through with a complaint. …
We did complete the service we requested, however, this is our home, and the technician literally refused to wear a mask My spouse and I have auto-immune problems. But, that should not even be the issue. The issue is we decide who wears a …
I am now paying for 2 lines of unlimited internet just to run our household and we still are constantly being kicked off!! And if you call tech support they say it’s fine and we just use too much. If you live in a area where you are able to …
Admittedly I’ve been spoiled. I am from Oregon and lived in Bend which has the best internet in the US I’m sure, so I’ve come to expect great service. I didn’t get that with other services in the area, but Valley has never let me down. Yes, …