Valley Vision is a six doctor optometric practice serving the Walla Walla Valley since 1949. We specialize in providing full comprehensive eye examinations utilizing the latest technology available. We have over 2,000 frames to select from for fashion, work and play, and a variety of contact lens to choice from. We offer emergency eye care and eyewear repair. New patients are always welcome at Valley Vision Clinic. You can reach us at 509.529.2020.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
22 W Main St, Walla Walla, WA 99362
Best of walla walla
Poor service
Five stars bb
If you have a serious problem don’t go to these people, the doctors are good but its run by fools and the optic lab is clueless.
Very professional service. I’ve been a customer here for 20 years. High quality care and products. I highly recommend it.
They really work with you until you have the best Vision possible, even if it takes a few tries with different glasses. They were very patient with me.
I needed a quick repair to my glasses while I was in Walla Walla for work and they were very quick and friendly, and even replaced the nose pads on my glasses as an added bonus.
The Staff is friendly and helpful. My kids were being kids and they were patient with them. And laughed with us when we were being silly. Good sense of humor. The place is inviting and convenient.
Staff is very disagreeable and snooty. They like to imagine they are an elite clinic for the upper classes and the lesser mortals don’t matter. Their billing department especially is very ill mannered and unwilling to provide options. I …
Drs are nice. Admin side is horrible. Nothing but one problem after another. Won’t be going back.
Super nice helpful staff. A good range of frame to choose. The clinic is around for examinations too. Would definitely recommend.
Doctor and staff are like robots and had no personality. Also even though I have insurance and benefits, they said my insurance company are liars and don’t actually pay them. So they won’t actually honor my insurance for glasses or …
Valley Vision was great to my wife and me. Dr Dalke was highly professional and very personable. Administrative staff were kind and helpful. Sales staff were unbelievably patient with us. Moved across the state for work and will miss them greatly!
Just a wonderful experience. My puppy chewed my glasses. They were respectful, knowledgeable. All around great service. I will be going back for future eye needs
I arrived in Walla Walla with a bit of a vision emergency, and Valley Vision helped me solve it effortlessly and with a smile. Very professional, and delightful!
They ordered my glasses in the wrong prescription, when I told them of the mistake they got very hostile with me.
They never offered to fix the mistake and I ended up having to BUY glasses I …
One of the best experiences I believe I have ever had. Very, very good place to realize all your needs for glasses, including the exam.
I was new to Valley Vision and ended after my second visit. I don’t think they wanted my business so one less customer will not break their bank. Lack of communication and unfriendly employees.
Needed an eye exam to get a license. While I was there getting the exam, some of the tests performed seemed unnecessary for the license I needed. I asked if the tests were necessary and they said yes. Later found out they were definitely …
I had called previously to ensure I choose an insurance that would be accepted by valley vision. I choose one that they suggested but when I went to get glasses, I was told by a very unfriendly blonde receptionist that I have to go to …
Everybody here is very nice and there was no waiting for my appointment.
From beginning to end, I had a great appointment. My favorite part though was picking out my frames and picking them up a few days later. The staff in there are wonderful, friendly, and kind. I would (and will) recommend Valley Vision to …
Friendly staff and great customer service. I went in to get my glasses adjusted and they had me out of there within 10 min. My glasses fit perfectly. Thank you Valley Vision!
I called to make my son an appointment for an eye exam to purchase new glasses, as his broke. I was speaking to a gal that seemed unhappy. I didn’t pay much attention because I was not sure what she was going through. However, Valley Vision …
I received my first pair of glasses from a small store/eye clinic a couple years ago. I learned that I was able to go to Valley Vision thru my new insurance. I wanted to try a real eye clinic and picked this one from a recommendation. I …
Though only been twice I find them to be very quick and efficient. I have not had to wait more than about 5 minutes each time before being seen.
I have received glasses from them and they are very reasonable on price and …
Use to be a 5 star for me since being a kid going there since 1994. But after today I’m very disappointed. Was just in there walking by several people and no one said anything about the mask. For which I can’t wear because of bad asthma. …
First of all if you can’t pronounce a name or names of the patient don’t chop it up and maybe ask the patient their name to be correct! I know when I worked in a clinic if we didn’t know the name we ask the patient to be correct because …
I brought my 9 year old daughter in for her first pair of glasses and Jim helped us. He was so incredible kind, patient, and knowledgeable. He made the experience a very positive one for both my daughter and I. Thank you Jim! Adell loves her pink tortoise shell glasses!!
50 minutes behind and they want to know if I want to reschedule.. ya, let me take another hour and a half of work to accommodate your business.. will never come here again
Broke the bow off my rimless glasses. Sent my son to find an inexpensive frame that would fit the lenses. He went to Valley Vision and they repaired the broken frame at no cost….and I am not a customer of theirs. That’s service of the highest order in my opinion. Thank you Valley Vision!!!!
I have been getting my glasses/contacts and eye exams at VV for about 15 years. The receptionists and Doctors are always super friendly and helpful. The glasses side usually seems rushed and impersonal and I usually dread it because it’s …
Exceptional customer service on the eyewear side. The provider for myself and my family is always professional and fully explains the visit findings. I have not ever had a pleasant experience with the front desk staff on the clinic side. I …