(Translated by Google) It is a warm place and the employees are very attentive and very helpful with one of the clients. Greetings to all the management and all the staff. God bless you in this Merry Christmas …
My sofa from VCF broke and I contacted the warranty services as instructed. My claim was later approved by warranty for a replacement part and this store was supposed to contact me about the replacement part. It’s been four months and no one has contacted me.
Starting this off by saying usually I love value city but this time I called a day before I was supposed to pick up my furniture to make sure everything was on track they said everything would in fact be ready the next day so the next day …
I can confirm the other negative reviews. I ordered a sectional sofa. It arrived missing a seat. So I had to wait a week with pointing metal brackets sticking out and kids playing around them. Then they arrived, tried forcing the piece in …
Deon and Quinn were two of the most efficient and polite people. They were here in the time frame that was given. They both represented Value City very well, we’ll be coming back to Value City for our future furniture needs.
Yeah…Apply for a job, tell them the truth up front, even call to check the status of the app and NEVER heard back from the losers. If they needed help so bad, they sure didn’t act like it.
Deon and Quinn were like the dynamic duo of delivery, a wonderful experience. After having a bad experience these 2 guys made up for it, careful, respectful, and a genuine care for what they’re doing. Thank you value city for hiring those guys, I will be back.
Carlos and DJ were very helpful and put everything together, with cleanup after they left. The assembly and cleanup was quick and they were very professional.
My furniture was delivered and handled very well by Jehmall and Dom. They were professional and careful to get my furniture unloaded and placed quickly and efficiently.
The delivery team was excellent. Jon and Devontae did a great job of working through the onstacle of a long/narrow entryway to my home. I would absolutely recommend them, no question. Great service!
They replaced a defective piece of furniture they were willing to deliver but I picked it up.My wait time was minimal and I was pleased with the process.
Ordered furniture from Value City and went to pick it up versus having it delivered. i figured I Better verify the color before I left . 1 of the 4 boxes was the wrong color and labeled incorrectly by the warehouse team. So I have to come …
Anthony & DJ !! Best delivery & set up men ever! Sectional & bedroom done wonderfully; quickly; friendly & professionally! Great furniture experience!!
I have called this location 4 times and never get an answer. Why have a phone if you aren’t going to answer. I am currently on hold listening to this music for 40 minutes now on this call. The other calls were longer.
Worst experience ever ..I rented a truck to go pick up a dinning table set and the Ottoman for my sectional I waited 2 hours just so someone to tell me they didn’t have the table since the one they had was set for deliver and was opened… …
Very poor experience, received the wrong piece of a sectional 3 different times after waiting for it for 3 months and then when they finally got me the right piece they damaged my door bringing it in. Asked to speak to manager on at least 4 different occasions and never once did one call me.
The help was impatient but the furniture is of quality ranging from decent to good. I would never come close to the clearance items, but that’s just me and I’ve been told I’m a bit choosy. I would call value city decently priced.
Called because im moving and lost my screws to put my bed back together and i was just wondering what size to buy. Not only did Michael call me back with the information, he said that he had extra that he would give me. Excellent customer service!
Jehmall and Dom delivered, and they were awesome. Took care to make sure order was correct and that everything was set up properly before they left. Great guys! Would definitely recommend them to anyone!
Deon, Quinn, and Marcus delivered my furniture and were friendly and efficient. They arrived a little before me and patiently waited. Additionally, they offered there helpful opinions on arranging my furniture. Great experience and great furniture.
Ordered a Bed set and Everything arrived when they said it would. the 3 delivery men were very nice and carful with everything very professional and friendly. Over all a very good experience.
All three of the delivery team were gentlemen. They took care not to track in debris on a rainy day & left the cardboard on our pieces until they had the pieces inside the house so the furniture wouldn’t get wet. They were very polite & friendly.
I ordered two sets of seats almost one month ago and I was supposed to pick up the seats today, December 18 and guess what? They never call me to let me know that they changed my pick up day to January 7 never left a voice mail or an …
They have the wrong information on the google page, supposedly they close at eight at night, at the door they have different information! I will sue them for making me spend gasoline.
Good service. Nice quality furniture. Glad they were open to pick up my order.
No business should be told to shut down during this pandemic time.
This place is great they are open to serve the community
Of course I didn’t get all of my order called customer service and they was supposed to call back 24 to 48 hours I called 51 hours later and had to argue with them about being liar’s now there supposed to ship my stuff next week we will …
So I ordered my product early April. Soonest delivery scheduled for May 19th, and thats fine. What bothers me, is that when the delivery center called me, they left no message and when I called them, my hold time was over 30 mins. At that …
I will never order from value city furniture again, they failed to inform me they only had a small portion of my order. I called this locations so called “customer service” line four time with no answer. Poor customer service all around.
Receive a voice mail from Daniel on Saturday, stating our furniture was going to be delivered Wednesday. Normally I wouldn’t have any issue with the delivery date or time since we would have planned accordingly. We ordered our Furniture …
This place is the worst. Sitting here trying to get someone at the door for 35 mins. Music is playing so loud that they can’t hear us or they are intentionally ignoring us. …
A great experience in the showroom belies what you deal with on the back end of the VCF Delivery Center process. The communication was solid, however, due to a bit of weather, this now became the 2nd time being disappointed by a terrible …
(Translated by Google) From 2 exp
(Original)
Del 2 exp
(Translated by Google) It is a warm place and the employees are very attentive and very helpful with one of the clients. Greetings to all the management and all the staff. God bless you in this Merry Christmas …
Worked with Louis today he was amazing was very intensive with us and made are shopping experiences an amazing one !
My sofa from VCF broke and I contacted the warranty services as instructed. My claim was later approved by warranty for a replacement part and this store was supposed to contact me about the replacement part. It’s been four months and no one has contacted me.
Fast service
VERY unprofessional!!!!
Nice
Excellent service
Quick service!
Quick and easy
They’re okay.
Got load on time
Great sale
Thanks bill an Larry!
In and out if you go in the morning.
The best furniture
Friendly customer service
Great experience with no issues
Easy in and easy out. Fast and friendly too.
It was so fast and easy great job
They are not very good at getting a replacement
Deon and Quinn and there were amzing
AVOID!!!! This place is NOT good very very slow don’t waist your time coming here!!!! AVOID!!!
Great deals nice stuff
On time, very professional, delivery people.
Fast and courteous loading, make it quick and painless!
Nice furniture for good price
Deon and Quinn were the best! Would hire again.
Chris V.
Creighton J ,
George C. …
Couldn’t be happier with my experience and my new couch!!!
A long line that day, but they were very courteous.
Had a problem with my purchase, but they worked hard to make it right.
Picking up furniture at the VCF delivery center was so easy and convenient.
Deon and Quinn
They did a great job very careful!!
They had my couch brought out and loaded in less than ten minutes
Starting this off by saying usually I love value city but this time I called a day before I was supposed to pick up my furniture to make sure everything was on track they said everything would in fact be ready the next day so the next day …
Just helping to pick up a couch. It was quick and friendly.
Covid Awareness. Very Efficient an real nice employees.Great service.
Large selection but it’s a bit overpriced for the merchandise. The furniture doesn’t last long.
Deon and Quinn did a great job, showed up on time and everything looked great
Carlos and DJ did an amazing job at my house moving the equipment in and putting it together.
I can confirm the other negative reviews. I ordered a sectional sofa. It arrived missing a seat. So I had to wait a week with pointing metal brackets sticking out and kids playing around them. Then they arrived, tried forcing the piece in …
Will you get furniture great price
Marcus and Ramone did a great job today and really represented Value City Furniture with professionalism and excellence
Deon and Quinn were two of the most efficient and polite people. They were here in the time frame that was given. They both represented Value City very well, we’ll be coming back to Value City for our future furniture needs.
Dawon and Ramone the best delivery experience giving great customer service!!!!!
Jehmall and Dom were great! Delivery was timely. Everything looked great and they were in and out in no time.
Nobody answers the phone. We ordered a loveseat almost 2 months ago and still haven’t received it.
The crew and team of
Chris v , Creighton J , George C. @ Truck 14
Were amazing. They were in and out in no time with installation to perfection.
Yeah…Apply for a job, tell them the truth up front, even call to check the status of the app and NEVER heard back from the losers. If they needed help so bad, they sure didn’t act like it.
Deon and Quinn were like the dynamic duo of delivery, a wonderful experience. After having a bad experience these 2 guys made up for it, careful, respectful, and a genuine care for what they’re doing. Thank you value city for hiring those guys, I will be back.
Carlos and DJ were very helpful and put everything together, with cleanup after they left. The assembly and cleanup was quick and they were very professional.
My furniture was delivered and handled very well by Jehmall and Dom. They were professional and careful to get my furniture unloaded and placed quickly and efficiently.
Always a good shopping experience. Good variety of furniture to choose from.
The delivery team was excellent. Jon and Devontae did a great job of working through the onstacle of a long/narrow entryway to my home. I would absolutely recommend them, no question. Great service!
Deon and Quinn were professional and polite. They helped me arrange my furniture to where I wanted it, they didn’t just drop it and go.
This was the best service EVER! Dawon & Ramone are the nicest, sweetest, most polite delivery men I have ever had. Thank you.
They replaced a defective piece of furniture they were willing to deliver but I picked it up.My wait time was minimal and I was pleased with the process.
Ordered furniture from Value City and went to pick it up versus having it delivered. i figured I Better verify the color before I left . 1 of the 4 boxes was the wrong color and labeled incorrectly by the warehouse team. So I have to come …
Thanks Tac and K, your delivery and set up was quick and on time. You’re the best.😃😃 …
Anthony & DJ !! Best delivery & set up men ever! Sectional & bedroom done wonderfully; quickly; friendly & professionally! Great furniture experience!!
I have called this location 4 times and never get an answer. Why have a phone if you aren’t going to answer. I am currently on hold listening to this music for 40 minutes now on this call. The other calls were longer.
They loaded the furniture really fast and was an easy process
Worst experience ever ..I rented a truck to go pick up a dinning table set and the Ottoman for my sectional I waited 2 hours just so someone to tell me they didn’t have the table since the one they had was set for deliver and was opened… …
Very poor experience, received the wrong piece of a sectional 3 different times after waiting for it for 3 months and then when they finally got me the right piece they damaged my door bringing it in. Asked to speak to manager on at least 4 different occasions and never once did one call me.
The help was impatient but the furniture is of quality ranging from decent to good. I would never come close to the clearance items, but that’s just me and I’ve been told I’m a bit choosy. I would call value city decently priced.
Called because im moving and lost my screws to put my bed back together and i was just wondering what size to buy. Not only did Michael call me back with the information, he said that he had extra that he would give me. Excellent customer service!
Jehmall and Dom delivered, and they were awesome. Took care to make sure order was correct and that everything was set up properly before they left. Great guys! Would definitely recommend them to anyone!
Easy to get to, lots of space to load. Staff was very friendly and attentive.
Deon, Quinn, and Marcus delivered my furniture and were friendly and efficient. They arrived a little before me and patiently waited. Additionally, they offered there helpful opinions on arranging my furniture. Great experience and great furniture.
Ordered a Bed set and Everything arrived when they said it would. the 3 delivery men were very nice and carful with everything very professional and friendly. Over all a very good experience.
DJ and Carlos delivered my new furniture and were very quick, efficient and friendly while setting everything up
Carlos & DJ did an amazing job. They were really quick and made sure to be careful of my other furniture! Very professional and sweet
Thanks Bill for navigating our doll house with our awesome new couch! You guys rock!
Very pleased! Wow! Gus and hasan were great. They moved so efficiently and took great care of our furniture. Thank you, highly recommended service.
All three of the delivery team were gentlemen. They took care not to track in debris on a rainy day & left the cardboard on our pieces until they had the pieces inside the house so the furniture wouldn’t get wet. They were very polite & friendly.
I ordered two sets of seats almost one month ago and I was supposed to pick up the seats today, December 18 and guess what? They never call me to let me know that they changed my pick up day to January 7 never left a voice mail or an …
They have the wrong information on the google page, supposedly they close at eight at night, at the door they have different information! I will sue them for making me spend gasoline.
Good service. Nice quality furniture. Glad they were open to pick up my order.
No business should be told to shut down during this pandemic time.
This place is great they are open to serve the community
Employee was courteous and pickup was fast.
Of course I didn’t get all of my order called customer service and they was supposed to call back 24 to 48 hours I called 51 hours later and had to argue with them about being liar’s now there supposed to ship my stuff next week we will …
It’s a good place for buying furniture
Great staff!
It’s a little out in the boonies, but the staff at the delivery center is …
So I ordered my product early April. Soonest delivery scheduled for May 19th, and thats fine. What bothers me, is that when the delivery center called me, they left no message and when I called them, my hold time was over 30 mins. At that …
I will never order from value city furniture again, they failed to inform me they only had a small portion of my order. I called this locations so called “customer service” line four time with no answer. Poor customer service all around.
Receive a voice mail from Daniel on Saturday, stating our furniture was going to be delivered Wednesday. Normally I wouldn’t have any issue with the delivery date or time since we would have planned accordingly. We ordered our Furniture …
This place is the worst. Sitting here trying to get someone at the door for 35 mins. Music is playing so loud that they can’t hear us or they are intentionally ignoring us. …
The part for my recliner was available and at my age I need a recliner to keep my feet up.
A great experience in the showroom belies what you deal with on the back end of the VCF Delivery Center process. The communication was solid, however, due to a bit of weather, this now became the 2nd time being disappointed by a terrible …