ValuePest

Pest control, ValuePest®

At ValuePest, we believe it’s just plain wrong for exterminators to sell a pest control service that excludes bugs that bite, sting, and eat … See more

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ValuePest Contact Details

  • 512 North Johnson Street, Monroe, NC 28112
  • 866-366-8683
  • Friday 8AM to 5PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 5PM
    Tuesday 8AM to 5PM
    Wednesday 8AM to 5PM
    Thursday 8AM to 5PM
  • http://valuepest.com/
  • Twitter, Linkedin

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ValuePest Reviews ( 141 )

  1. Intentionally confusing and tricking advertising. Their online advertisement says $29 per month and every pest is included including Termites. Plus first month free, $140 off etc. When you call, they put pressure and start talking about …

  2. Company does not service renters and my customer representative, Mark, had to “turn me down”…had he been more kind I wouldn’t have been inclined to write a review

  3. Surprise they found termites when no one else did and because I did not want to spend $399 for them to “resolve” the problem, they found other things to wrong. WOW I guess you do get what you pay for. …

  4. Very thorogh/ courteous technicians and the office staff is very professional. They took care of my problem right away. I’ve been a client for over a year.

  5. Value Pest delivers excellent service at a great price. I highly recommend them. All of the people they send are knowledgeable and phone calls are handled efficiently.

  6. I was impressed by how easy and quick scheduling my service was. I’m really thankful to Chris who went above and beyond to help me with all concerns and questions I had in addition to the treatment I requested!

  7. Great customer service communication and punctuality. I’d definitely call them again when needed.Prices are comparable to other businesses.They’ll give you a minor discount if asked.

  8. Had such a great experience with this guys. I would recommend him and his team to anyone.Thanks so much Chris and i will see you soon as there is no way in hell i m removing those guys on my own. Thanks so much!

  9. Mark and Tammy provide excellent service! They are easy to work with are great for scheduling and always take care of anything that we need! I highly recommend them!

  10. ValuePest has been great for my bug and termite protection for years, but this year I added mosquito service and it’s been so nice to be out in the garden in the evening without getting bit and it even got rid of fire ants that I always battle.

  11. I’d give 0 stars if I could, they sent out flyers promoting their services which we set an appointment for. They were a no show and did not call. Now waited at home all day for that kind of service. Do not use!

  12. As other reviewers have noted, this company is completely dishonest. After sigining up for treatment the treatment plans were switched from quarterly to only when called. Except they never told me about this. Then they refused to refund …

  13. We were on vacation when my son called and said there were a bunch of ants in our kitchen, called Mark and they were right out and took care of the problem. No ants when we got home a few days later. Great service!

  14. Service is not the best. Several times I have asked for specific services for ants or indoor spay for insects and it has not gotten done. I call back and they say oh we will come back out but no dates for another 2 weeks. They put you in a contract you must complete but don’t tell you that when you sign up.

  15. Awesome job. I had a house full of spiders. These guys showed up and evicted them inside and out! I was surprised to see the tech removing webs from the outside of the house but he explained that that’s part of their procedure. cool. Highly Recommended.

  16. Ethridge has been here before and is always professional and courteous. thanks for a great job. The young lady who took my call was also great. she was able to give us service for mice the next day. Thank you!

  17. Once every 3 months like clockwork! We appreciate the great service provide by our Valuepest guy. Always a smile, always professional, always proficient. Thanks to our neighbors for the recommendation. Highly Recommended

  18. they are great at Customer Service Tammy, the office mgr can help with any issue and will have a tech out within days or hours depending on situation. Our tech is always on time very polite and does a terrific job of kill those pest’s High Quality

  19. ValuePest changed their financial agreement with regularly scheduled customers on February 24, 2017. So even though I had paid up for 6 months, 3 months into my already paid for service they started taking more money out of my account with …

  20. The gentleman who came out was very professional and very thorough. I could tell by the way he was treating the outside of our home that this company knows how to provide very good service . The price for the service is very reasonable and affordable. Thank you!

  21. Fast and always professional. We have done business with the team at Value Pest for over 2 years and I recommend their team for all our jobs. We manage 300 properties in the triad and he has 95% of our business.

  22. Don’t use them biggest scam ever. They can’t even kill a spider,ants, and absolutely not bed bugs. You figure if they kill anything you won’t need to pay monthly charges. After almost 2 years monthly payments we got feed up and called a …

  23. My year contract with ValuePest is over. I will not renew and will not use them again. They helped with my spider and flea problem (the reasons I contacted them in the 1st place) so I’m happy for that but other than that I am not satisfied. …

  24. We had them come check out our house to tent and these guys stayed for a long time checking and dotting all the dots and gave us honest advice. Saved us tons of cash. Honest, ethical companies so hard to come by these days. what a gem

  25. Value Pest has been doing routine services on my home for 3 years. I am very well pleased with the job they do keeping pests from my home. The are affordable and it is well worth the price!

  26. Service quality has really nose dived over the past year. Seems like the technicians are not being trained properly and are rushed, too focused on production by upper management. For the effectiveness of the treatments, it isn’t worth it now.

  27. We have been using Value Pest for many years and have loved their service. In April we started using the mosquito control program. Our yard was full of mosquitoes prior to this treatment and now it is virtually free of mosquitoes. I would …

  28. I’ve been using ValuePest for more than a year now and just get more and more impressed with their services. The professional who visits my home every quarter is always helpful and explains everything he’s doing and all problems he’s …

  29. Josh from Value Pest Control came and treated my house. He arrived punctually and professionally, which I appreciate. He listened to my concerns and really did outstanding job addressing my needs. We had cut down an apple tree rotted out …

  30. I have been trying to sell my house and the potential buyers came back with an inspection report that had termites everywhere. They were asking for a massive rebate and I called ValuePest to give me a second opinion. It’s so hard to trust …

  31. The young gentleman that serviced my home was a real plus to Value Pest. And I’m sorry didn’t get his name. He was very professional, respectful and knowledgeable. It’s men like him that builds your business. …

  32. Terrible customer service! I have made multiple appointments for ants and 4 times they didn’t show or call. I have to call them to reschedule and they still don’t show up. Their excuse is it was raining. My problem with ants is inside not …

  33. I never review businesses but had to leave a review for this service. We had a pest problem, and ValuePest was not only professional, prompt and helpful they store behind every promise they made.The technicians were more than knowledgeable …

  34. Josh Benson just left after providing the estimate to address the termites. He was professional clearly explained the services and what needed to be done. I appreciated his honesty and will be calling to schedule the service next week.Thank you ValuePest!

  35. I originally called Value Pest to handle a bed bug problem my youngest child brought home from summer camp. They got rid of the bugs but I had to purchase the bed bug treatment & pest control service for one year for the no bed bug …

  36. We’ve been value pest customers for almost 14 years.. We’ve had many technicians, today it was Jeremy he went above & beyond so nice & professional he not only did a super thorough job. He explained everything.

  37. We really appreciate the fact that ValuePest provides an all inclusive pest control solution for a fraction of the cost of other pest control companies. They take time to listen to our concerns and treat the most needed areas of our home …

  38. ValuePest is so much better and effective than Orkin or any other company! Jon and Chris are the best kindest funniest friendliest people and they are very professional. They call to let you know they are 30 minutes away… one time it …

  39. I’ve had other pest control companies while living in other states. Value Pest if far better. They always notify me before hand. They remove webs from porches, windows, and garage. I have no problems with bugs or termites. They do a fabulous job. And the ladies in the office are always pleasant, polite and courteous.

  40. Value Pest technicians are always efficient, friendly and informative. They know what they are doing. They are the best pest control company I have worked with since moving to North Carolina.

  41. They have been nothing but kind from the beginning. When they performed their initial service, they found all the holes in the house and closed them up (a part of the service most other companies DONT do). Because they did that, they warned …

  42. ValuePest is a great business. We had them treat for termites and they did a fantastic job. Very thorough with the inspection and service. He took his time and I didn’t feel like he was rushing to finish to leave.

  43. Super disappointed in the lack of heart of this company. We called them to take care of ants and roaches in a house we moved into. They came out to do services after speaking to my husband over the phone to come spray. The ants/roaches were …

  44. We’ve been ValuePest customers since 2015. Their reps are very professional and courteous. We called yesterday morning to report an ant issue in our master bathroom. They came out that afternoon and took care of the issue. How’s that for service?!

  45. Our technician was Jacob. He was thorough in his work and he answered all the questions we had. He did an excellent job of actually educating us on rodents, tools and techniques to catch them, where they hide and so on. …

  46. Did a Google search and read reviews of a few companies before chosing ValuePest for my parents home. Great decision thus far. Initial service and inspection completed almost a week ago. My parents and I are very impressed thus far! Knowledgeable team that provides good service and value.

  47. I have a rental home. For years my tenants complained about bugs in the house. We tried treating on our own – sprinkling granules all around the outside of the house, putting ant traps out, etc – all without really good results. So I …

  48. I’ve been in Union County for 10 years now and have tried several pest control companies. Value Pest was by far the most thorough. Their initial inspection and treatment was far better than anyone else. They even took off all outlet covers …

  49. Our exterminator, Josh, is absolutely the best. He is professional, helpful, knowledgeable and we highly recommend him. We are very satisfied with ValuePest

  50. This is a very good Exterminator and the best I have ever worked with at the Beach. You get a great reliable service at a good price. Casey is awesome and goes one step beyond the normal everyday inspection and spray. Great attitude and I feel like I’m not just a number. Highly recommended without any doubt.

  51. We shopped around for the best termite protection. While they were the best price both for initial treatment and yearly maintenance it was the friendliness and professionalism that sold us. Initial treatment was two years ago. No problems. The yearly inspection is excellent. I highly recommend them.

  52. Been with them 20 plus years. Good service. Came out once a month. 25$ per month. 2 months into new ownership. 49$ per month. Service every other month. They were here maybe 7 minutes for second application. Did see mosquitoes and roaches first month. We’ll see how well the 7 minute treatment on a half acre goes this next month

  53. Great experience from the initial call to set service up on my new home to the first service date. Got on the schedule within days of my call, the technician Josh was on time and provided friendly and educational service. A great value as well, especially if you can pay for the whole year up front. Can’t go wrong with this company.

  54. Josh has serviced two properties we have had! He serviced our first home we owned when we moved to NC. We sold and bought another, we requested Josh! He does honest work!! Our new property backs up to the woods. We reached out to Mark immediately!! Then we requested Josh! We can sleep knowing our home is protected from pest!

  55. ValuePest came out and identified our problem and continued maintenance for the first year of service. November 2021 we paid for the next year of service in full. We were notified February 23, 2022 they would no longer service our area. …

  56. Technician was on time and seemed pleasant enough. Said he didn’t need access to the interior of the house and he would let me known when he was done outside. A while later he came to the front door and told me he couldn’t finish the …

  57. Very prompt and thorough service inside and outside that I feel safe using around my kids and dogs. Technicians were great and I’m very happy with the value at a very reasonable price.

  58. This used to be a good company. My long time representative recently left the company ( should have told me something). Made appointment for emergency service and they didn’t show, no call, nothing. I will take my business elsewhere.

  59. This company charged me almost $700 for their annual service. Then they showed up one time to my house and did some drilling into my house and whatever else they did. Then they tried to hand me off to another company without even telling me …

  60. This company has been nothing short of horrible to work with. They are IMPOSSIBLE to get into contact with, they will not address your concerns or issues, they will not tell you when they arrive at your house so that they don’t have to …

  61. We have used this service for years. And now with the new format of yearly pay that covers everything it is even easier. The protection that we receive has been outstanding. We get a termite inspection yearly and regular bug and mosquito …

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