Vanguard Dermatology

Vanguard Dermatology

As skin experts equipped with state-of-the-art technology, Vanguard Dermatology provides the best treatments and solutions available in medical and cosmetic dermatology today. Founder Dr. Michael Shapiro is a board-certified Dermatologist and fellowship trained Mohs Surgeon. Dr. Shapiro received his bachelor’s degree from Harvard University, and his medical degree from the University of Pennsylvania School of Medicine. He did his dermatology residency training at University of Pennsylvania Health System, and has successfully completed two fellowships. The first fellowship was in cutaneous T-cell lymphona with Alain H. Rook, MD at the University of Pennsylvania Health System, and Dr. Shapiro’s second fellowship in Mohs micrographic surgery was completed at the University of Colorado with J. Ramsey Mellette, MD. Dr. Shapiro is a Diplomate of the American Board of Dermatology, and a Fellow of both the American Academy of Dermatology and the American College of Mohs Surgery.

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Vanguard Dermatology Reviews ( 195 )

  1. (Translated by Google) Rude attitude of the staff. I had an appointment two weeks ago when I came they told me that it was a live queue and people had been waiting since 6 in the morning. Don’t waste your time and go to a doctor who …

  2. (Translated by Google) Very qualified staff, excellent attitude, highly professional help, contacted several times and always got a positive result. …

  3. (Translated by Google) I went to Dr. Oksana on the recommendation of friends, I recommend Oksana! Good doctor, patient and respectful of the patient. I’ve been to the reception twice, this time I could not stand it and I’m writing a review. …

  4. It has improved vastly since I was here 3 years ago. Dr Shapiro is very good and able to identify the issues almost immediately and will provide you with explanations and treatment options. I definitely recommend this place

  5. I had a wonderful experience at Vanguard dermatology. My appointment was for 10:30 AM and I was seen by 10:35 I had two cysts on my face at the corner of my eyelids that were removed with no scarring in less than a minute!!!.

  6. Highly unprofessional staff. Completely incompetent. My elderly parent made an appointment significantly ahead of time. Travelled to the office on time and was turned away, rudely, told that the doctor was not in. There was no notice, no …

  7. worst service ever.the doctors are clearly not professionals and do not know how to help patients in any way.they make every month very difficult to deal with.do not recommend this play to anyone.

  8. The worst experience. They schedule me for 1:45pm said there isn’t much of a wait. I waited 25 min and then was told at least another 45 min wait. Do not ever go here

  9. Very poor service of representatives stupid staff here and everyone busy with self activities don’t care about patients. Specially Nicole . I shall recommend others hospital.

  10. Worst experience I’ve ever had at medical facility. Doctor was fine, receptionist was horrible. I’m not sure who hired that person with absolut lack of customer service skills.

  11. Waiting on line for 15 minute with 13 calls online and when it was my turn to have them take me call i was directed to automatice voice mail to leave a message and it was full so it end the call due to full voice mail box…not profisional …

  12. Booked an appointment 2-3 weeks in advance. Got a call DAY OF the appointment saying it’s cancelled because they are closing early. Then proceed to tell me the next appointment is 2 weeks away. No professionalism, terrible service

  13. Been here for an hour, Longest wait ever and when I asked how many people are in front the receptionist said she doesn’t know. They don’t know how to schedule and appointments on time it’s literally so easy to avoid a packed room of angry people

  14. Please think about your health and go somewhere else. Doctor Romano, “dermatologist” NEVER performed a skin check on my son. The visit was less than 2 minutes. Copay 30 dollars. When i asked ” the menager” she said that dernatologists dont have to do skin check…. seriously….Run away.

  15. The staff here are racist. I was standing at the receptionist and then two white people came and she dealt with them as soon as they came compared to me standing there first. I had to speak up and tell her why I was there. Would not recommend coming here for black people.

  16. Misdiagnosed a neoplasm, new growth, with a deer tick. Nurse practitioner Igor goes “I don’t know what a tick is, to me it was a seed.” …

  17. After a 3 hour wait, I still didn’t get to be seen by anyone, so I got up and left. Not even an apology from any of the staff.

  18. Two times was appointed, both times I waited an hour and a half but I did not get to the doctor. They treat patients as if I had come to their home. A terrible place.

  19. You make an appointment at 3:00 pm when you come in you have to wait for three hours to see a doctor, and they are not even willing to work with you. They spend 5 minutes with you and that’s it. This place is not worth waiting 3 hours. This is just not normal.

  20. My gf visited doctor Romano and I came with her to his office. She had acne for a couple months and he tried to prescribe her accutane, which is a harmful drug that can cause liver damage. Any other doctor would have prescribed just some …

  21. had cystic acne for 5 years since i was 16, decided i finally had enough and came here. dr. liu was my dermatologist and she was super nice and basically fixed something that ive been living with for so long after one visit. forever grateful

  22. My mother had an operation done on her face to remove a mole that had basal cell carcinoma, Doc. Shapiro and the plastic surgeon did a fantastic job.
    I would recommend Vanguard Dermatology as the doctor and the staff are very good.

  23. Went to the doctor to have a persistent cyst drained and perhaps be given some antibiotics for the healing process. This is a cyst I had surgically removed years ago that came back. …

  24. Very unprofessional and rude front desk! Disappointed! Had no chance to meet Doctor just because front desk doesn’t do their job properly! Dr Shapiro should have better stuff in his office!

  25. Still waiting and its been 3 hours since when my appointment scheduled.
    they let people that just walk in skip everyone of they speak russian …

  26. Ali & Anastasia & Polina are the rudest people that I ever spoke to in an office environment. They have no sympathy for people who are struggling with acne. They spoke to me like I was nothing. Please either replace them or this will be the last time I visit this office. Thank you. -A patient of Dr. Shapiro for 7 years .

  27. The worst experience I’ve ever had at an office. Waited an hour and half. The front desk was professional but was told that they had booked 8 new patients at the same time. Would not recommend

  28. Everyone in the office was wonderful. The doctor was amazing and took his time to make sure I understood everything that was being done.
    Good doctors don’t have empty waiting rooms.
    I recommend this office 100%

  29. Terrible customer service, never do what they promise, I asked couple question regarding my procedure they said they will call back with answer but never did, they only good thing about this clinic is the doctor Yegor Romanov he is very professional, got the impression like I knew him for years, great doctor knows whats he is doing.

  30. Dr bard is the reason why I’m giving this clinic one star. She barely looked at my skin–she didn’t assess it whatsoever–then proceeded to prescribe me retin-a despite me telling her that my skin was severely peeling and inflamed. I waited …

  31. My girlfriend got very sick and she needed to visit an otolaryngologist asap. So we called them yesterday and they scheduled an appointment for today. I took a day off at work and when we arrived the receptionist told us that they made a …

  32. My family has been seeing dermatologist in this office for over a year now and we are happy with the service. Friendly and patient Dr.’s. the wait time can be a bit long but not extremely long. The care I get far out weighs the wait time.

  33. Do not go to tihs doctor he very very rude and arrogant he talks down to ne tried to scam me to pay cash cash telling me my insurance will not cover it this procedure is done everywhere with insurance I just walked out total waste of time I don’t know why anyone will go there I wish I had read the The reviews before I went there

  34. The behavior of receptionists were just worst. I denied them when they asked me for rescheduling. May be it’s the place to meet a good dermatologist, though I’m not recommending because a good doctor must has a good receptionist who at least has professionalism. Isn’t it?

  35. I see a lot of people having a bad experience here, but honestly I had a geeat experience with them. Dr.shapiro is the man! He has helped me with my acne, im pretty much 99% clear now. Just dont expect to be seen for a long time, i was in …

  36. Terrible customer service. Called to make an appointment , was on hold for 30 minutes. Then a very rude representative Publo offered me an appointment in 3 weeks even though I’ve explained my case and my skin problem couldn’t wait so long. …

  37. September 11, I was in there for half an hour. Rudely, she mentioned I couldn’t see a doctor. She told me after a while that I couldn’t see her. Afterwards I talked to the manager. She was acting rude Usually when I go on time they take me …

  38. Igor ramonov has terrible manners. My daughter did not want the procedure. And he stormed off ignoring what I said. I was asking him if he could stay for one minute so I can convince my daughter, but instead he said “I don’t have time, this …

  39. Get in at 1PM get out at 5:30 PM. Spend 4 minutes with the doctor. You judge.
    Here is an addition to an review. I got an call from the management of the office with request to remove an review. Even doctors emailed me saying that Im a …

  40. I dont know how good is Doctor but usually when Doctors very Greedy you not going to get anything good its took one hour to tell me that i have to wait 4 hours to see Doctor.. and i made appointment 2 weeks before.. office is full of …

  41. My fiancé and I switched over to Dr. Ramonov from Dr. Biro in Bay Ridge which ended up being a great decision. Front desk receptionist was friendly, my fiancé and I were seen quickly and Dr. Ramonov was extremely accommodating! He answered …

  42. I showed up to a surgery appointment to be told the doctor had left the practice last week. No notice was given to me. They said they called once and got no answer – but my phone history showed no missed calls or voicemails from them. …

  43. I’ve only been here twice Dr.Oksana was great to me. The young lady who handled me on both occasions before seeing the Dr. was grumpy but the place it self is beautiful! I even got free samples (face wash, lotion, sun screen) you guys should continue doing that too lol thank you!

  44. Dr Sharpiro is a good dermatologist but ridiculous office.
    only reason for a 1star is the wait, be prepared to wait for hours.
    second time waited for 5 1/2 hours walked out …

  45. Dr Romanov is such a caring professional. He was very attentive to my needs and provided the best service I could expect. I am very grateful to him! Also the waiting period was quite short. I was there twice and didn’t spend more than 20 min waiting.

  46. This review is for the Chinatown office at Canal Street. The staff over there were very friendly to me. The receptionist Karen was very patient and helped me to fill out all the forms. Shannen the PA was very kind. She’s a personable, great …

  47. Horrible I saw dr Igor Romanov and don’t know what kickbacks they have with livingword pharmacy but he sent my private information and insurance information to a pharmacy I did not authorize and when I call the office they denied everything …

  48. I was Referred by my Dr. to Dr. Michael Shapiro and the experience was amazing with the job he had done for me.
    The only thing I wasn’t so happy with was the wait time that was extremely long …

  49. This review is for the Ocean Avenue office in Brooklyn. While Doctors Shapiro and Romano are highly competent, I would never return or recommend this place to anyone. The receptionists are rude and stare at their computer screens instead …

  50. Visit with Vanguard Dermatology was excellent. From the moment you walk in the door until your visit is finished all is highly professional. The receptionist greets everyone with a smile and ensures appointments are seen according to their …

  51. Dr Shapiro is unprofessional. He kept rescheduling my appointment for the PRP treatment about 4 times. Everytime I arrived I was told he can’t do it. Complete waste of my time & money

  52. Had ugly experience with Dr Shapiro this morning. Brought my son as a private patient.dr Shapiro spent literally 4min without even come close to the pt.Being a doctor for 25 years myself I was just shocked

  53. This is my first-time visit, I felt like my appointment was rushed and he didn’t listen to my issues about my skin. He just blames everything on Weight then claim my skin issues were eczema. I went back for a follow-up and the the same …

  54. Terrible! Very disappointed in doctor and her services. Complete disrespect to a patient, overbooked (5 patients for 1 appointment spot). If you come here, be ready to spend 6-8hours, as well as be ready to leave humiliated..front desk so rude. Stay away from this office

  55. Terrible experience all 3 times I’ve been there, mostly because of the receptionist (must specify that I had to deal with the Russian speaking one, so I don’t blame the other ones who may be better). All 3 times I had to wait for more than …

  56. When I first went to the office I was so upset . I felt like who ever answered the phones the two times I called did not give me the correct information. I was already to express my concerns with a manager when I arrived at the office. …

  57. My experience unbelievably awesome. I called at 3:45pm and they set me up with a appointment at 4pm 15 mins later same day! When I got to the office I was seen within 3 mins!!!!! The Dr ( forgot his name, older Russian male ) was very professional and took care of me. I was speechless. 5 stars and I’m not sugar coating it!

  58. STAY AWAY!
    Made an appointment to see Dr. Shapiro online.(can’t be reached over the phone). When I walked into the office there were about 30 people waiting. I informed …

  59. At first I thought the office was great. The doctor seemed very knowledgeable. The office, however, never responded to my 2nd request for clarification on the medication. While I was there I explained that I have a problem with my …

  60. Find a different office and another doctor to get help from. These people are unprofessional. In my first visit, I didn’t even get to see the doctor, the person who saw me didn’t do a proper examination, was in a rush to be elsewhere, …

  61. I would give this place – 10 if I could. This place is disaster . Looks fancy but don’t judge book by its cover. On my second visit after an hour of waiting I asked front-desk how long should I wait and she said: best scenario 4 hours ands …

  62. This review is for the Forest Hills location. My visit was quick and great. Starting with the front desk everyone was so pleasant and welcoming. The receptionist had the most bright and glowing skin and right away I thought I came to the …

  63. Horrible!!! The receptionists were rude, talking about patients while at the front desk. They were having an unprofessional conversation and cursing as well. They were talking loudly, I was able to hear while sitting in the back of the …

  64. My appointment, made 2 months previously, was for 6AM Monday morning. On Friday evening I received positive results of a Covid test. I tried to inform the answering service that I had to cancel my appointment, but they never picked up, …

  65. Everyone should know they had my first review removed. Obviously they know they are wrong. I will keep posting until the review stays. I went into the office to see the doctor. When I got there was zero covid precautions taking place. …

  66. Waiting time was ridiculous, one Dr. Is overwhelmed with patients while the other Dr. Doesn’t remember his. I have yet to receive my prescription since I saw him on Monday today is Friday

  67. Doctor was knowledgeable and very patient. I would definitely recommend seeing him again. The office staff, on the other hand, are the noisiest group of secretaries I have ever seen in a doctor’s office. I had to step outside to fill out my …

  68. I’ve gone to their Ocean Ave. office several times and all were very pleasant experiences. My doctor really knew what he was doing when he had to exercise multiple lipomas under my arms. His procedure was absolutely painless I didn’t even …

  69. Beyond rude. I’d been going there for years , they’ve never had a problem with my insurance.
    I waited 2 weeks for appointment, (office not wearing masks,) clerk refused to …

  70. The worst experience I have ever received. I saw Dr Romanov twice for a mole removal procedure. The doctor inappropriately was discussing breast procedures of the other patients with me, like I was someone he knows. I felt very …

  71. Dr. Is very unprofessional. Does NOT gives you what you ask for and brazen. He does not takes his time and is always in a rush. I WOULD NOT recommend. Office is severely unorganized. It is usually a 1-2 hour wait after scheduled appointment …

  72. Lovely PA and her assistant (Can’t recall her name). Saw me in Staten Island today bit of an emergency….. developed a rash……I was seen immediately! THANKS

  73. My mother and I have been patients of Dr. Shapiro for many years and can say many great things about this doctor. However, today was a different experience. This complaint is because of the rude and hysterical behavior of the clerical staff …

  74. Dr. Igor Romanov is an excellent doctor. I especially loved how Dr. Romanov really took his time to explain everything. I highly recommend this doctor!

  75. Dr. Igor is very nice and professional and always takes the time to answer my questions and concerns. I would highly recommend him and Vanguard Dermatology to all my family members.

  76. If I can give this place a zero I would. Our appt was for Dr Shapiro. We were immediately charged before we walked in. Then they told us Dr Shapiro wasnt available, and Dr Romanov was. We said no, we wanted Dr Shapiro. So we cancelled and …

  77. who ever the receptionist is that answers the phone to make appointments is RUDE and should be fired. Who gave her this job? She has no customer service skills what so ever. Because of her I will not be making an appointment.

  78. Ya are mad rude…Your guys front desk is very bad and I been coming here for months and never have I have to deal with bad service.A lot of favoritism happens and I don’t like it.And ya front desk likes to talk a little bit about patients in front of them but argue and say it’s not towards them…Fix that up .

  79. Terrible place and the doctor too, doctors name is Michael Shapiro and i was suppose to get my prescription for acne and its been 2 weeks they said they will call and never called me and that happened twice already which makes me go to them …

  80. I AM SPEECHLESS. My Mother went in for a regular appointment today and became a victim of discrimination. The nurse was unprofessional and told her to sit on the floor when simply asked “what the best place was to sit for the doctor”. …

  81. Michael Shapiro is by far the best Dermatologist you can ever ask for he is extremely efficient and he actually cares and won’t give up on your case until it’s taken care of and your completely satisfied I would recommend everyone one who has issues to go to him 🫶🏼❤️🫶🏼 …

  82. Follow up despite my two hour long wait to be seen. Dr. Sharpiro was very thorough during his examination of my alopecia concerns and questions. I would recommend.

  83. Wonderful doctor I had the pleasure of seeing dr Igor the receptionist are very helpful the medical assistant moves with urgency and accuracy wonderful first time experience wish I found them sooner

  84. Terrible experience I ever had in medical offices. Unprofessional stuff after 1 hours waiting was my turn to go in and they announced me that I can’t see the doctor because they didn’t check my insurance. I never had problems …

  85. Worse then the Hunger Games! I have witness rude patients, rude front desk staff screaming at people complaining that they’ve been waiting for over 2 hours. I don’t understand why Dr. Shapiro makes appointments when he can’t be bothered to …

  86. I DIDN’T GET EVEN CHANCE TO GET THE DOCTOR!!! Never visit this place! at 8am I was the thirtieth patient at the office and the medical lobby was completely packed with people. When I started to fill out the form, the receptionist rudely …

  87. I’m going to doctor Shapiro for over 20 years. He is knowledgeable, professional and caring about patients doctor. I’d like we have more doctors like doctor Michael Shapiro.

  88. The staff are so rude, taking myself to a different doctor after my visit. Whoever runs this office doesn’t realize the first point of contact for patients is the staff working in the front. If the customer service is disgustingly rude what makes them think ill want to come back? very unprofessional.

  89. The medical staff is very professional .Маny people want to be taken in by Dr. Shapiro who is very talented and attentive, so the office is always full of patients.However, the medical staff works quickly. Thank you very much for your patience and help.

  90. More than a 2 hour wait in the waiting room when you arrive at your scheduled time to see the doctor. The front desk receptionist customer service skills were poor and uncorteous.

  91. I like going to Vanguard Dermatology Dr Romanov is very kind and always telling me different things to do to better my skin. The Sheepshead Bay office is very big and spacious so you have to sit close to anyone. The other thing I like about the office is the friendly workers and not a long wait to see the doctor.

  92. Returning to Vanguard after living outside the city for a few years. My experience has always been great! I always feel heard in addressing my concerns, and wait time at the office is very reasonable. Glad to be back in their care.

  93. I had a great experience at Vanguard Dermatology. The staff were friendly, knowledgeable, and extremely professional. The Dr. was very thorough in his examination and gave me lots of helpful information on what kind of skin care routine …

  94. Only one good thing about this facility: Dr Shapiro is a genius.
    About stuff. Terrible service. Complete disrespect to patients.
    I forgot to take notes for my work re: I had a visit. …

  95. Absolutely insane and absurd. My family and I have been coming to this office for more than three years. We have never had an issue of any sort with the front desk, billing, or the amazing Dr. Shapiro. Unfortunately, that came to an end …

  96. It is with delight that I share my personal experience concerning the outstanding medical care I receive from Dr. Shapiro and his team. Dr. Shapiro is more than my dermatologist, he is also a friend and consultant on medical matters …

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