Fayetteville, Arkansas’ leading hospital for psychiatric and addiction treatment center. Our mental health and addiction treatment options are effective … See more
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Vantage Point of Northwest Arkansas Reviews ( 112 )
(Translated by Google) I am really very grateful to this hospital, I took my son who was very depressed and with very strange thoughts, they treated him very professionally, the doctor gave him tools to understand what was happening and …
This place was great for me! Ive had to utilize this resource twice due to waitlists for psychiatric care. Staff was kind and caring during both of my stays Dr. Kaley is very easy to talk to, and he listens! He even has a good sense of …
As an employee here, I have to say it is one of the most people centered places I have worked in Arkansas. The team is genuinely caring and always striving to improve the care and treatment, environment, training and career development! Not …
I would highly recommend to work for this company! All the staff that I have worked with for almost 2 years now have been amazing. They are very accommodating with scheduling and your own personal needs! 🙂
I am so proud of the work that is done at Vantage Point. Our employees care deeply for the well-being of our patients and are dedicated to providing the best care possible. We work very hard to meet the needs of our community and are grateful for the opportunity to serve.
Vantage Point has some of the most AMAZING and caring staff! They really go out of their way to make a difference in their patients life. Nothing but love from me!
I have been an employee of Vantage Point for over 18 years. I have found my experience to be not only rewarding, but educational. I have worked alongside great people in various capacities. I am confident in the services provided and programs offered.
I have been an employee of VP for almost two years and can truly say I love my job. I have felt supported by my fellow staff and enjoy coming to work knowing the team I am working with genuinely cares for the patients we are serving.
For those who have had a horrible experience with this place why hasn’t anyone brought a lawsuit against this place? One person alone possibly has no chance but a class action would mean you’d have to be listened to!
It’s kept colder than what’s considered bearable for a long length of time. The staff cannot control a dangerous situation between the patients. Horrible.
Techs often sleep on and off the unit taking 2 to 3 hour breaks
Some nurses are cool but alot of them talk and treat the patients
along with techs like trash …
Horrible place! Staff are mean and just plain horrible! The medication only makes you feel worse and everything about it is just plain bad! Definitely should get shut down!!!
I’m pretty sure I would be legally reprimanded if I tried to publicly explain all the things I witnessed in this facility on this review. But I’ll tell yall one thing, this is NOT a place to send your teens. Dont do it. There are other facilities in the area that would be MUCH better.
Staff is not friendly at all and I felt uncomfortable around them. No greetings or smiles like a professional. I was looked up and down and felt super weird here.
Seemly wanted to be helpful when talked to on the phone. I took a friend here and had to return less than 8 hours to pick them up because they weren’t getting treated for what the website says. I do not recommend.
Tough love: Will assist you PHYSICALLY and MENTALLY. They knew I suffered both and will continue to help me. They make certain no one is alone on or during any of this. Through the trials and tribulations, they’re there for ME. I am thankful thus far.
My husband was on the phone today with his uncle’s social worker as he has medical poa. The social worker was highly unprofessional and cursed at my husband who was wanting information on his uncle’s treatment.
I brought my daughter here 3months ago when she thought she overdosed and was turned away with a list of area rehabs because she wa as not in withdrawals these people have no compassion my daughter since has passed because there was no help available when she needed it. Thank you Vantage point….
DO NOT GO HERE! I will be forever traumatized from the “service” and how absolutely garbage the facility was. I was helped not once. If I could give it no stars I would, unsafe trash.
Horrible been on the phone trying to get threw to my sister on the sub acute unit for over 24 mins now and they won’t answer everyone else is trying to get me threw there. I live in indiana and we are an hour ahead so calling hours are late …
I was in their for 6 months and I have nightmares about it today. You barley get to go outside you’re forced to do things that you don’t feel comfortable doing and the nurses were all right but the only time it was organized was when big companies would come and observe.
Wonderful experience here. Was diagnosed accurately and treated with respect and dignity. The only reason I gave 4 stars was because the food was not very nurtitious or balanced. However I understand that this is about mental health.
This place is absolutely horrible. If you care about your loved ones do not take them here. After three months I was sent home with the wrong medications and lied to. The therapists and doctors will tell you things to avoid having to deal with you. I could go on and on this place is a nightmare.
People are very rude they give patients codes for the family and don’t tell the patients to let the family know I wouldn’t send my dog here knowing what I know now do not let your family go here… I don’t want to put a Star on here but you have to I give it a zero
I agree more than words can describe. Since free thinking is in the DSM-V as a mental disorder this corruption will go unchecked. They are legalized drug dealers who push drugs they make sure their client will be addicted to for life. Do …
I stayed here one week almost one year ago to this day. When I think of Vantage Point, I remember one very nice nurse and mostly being disrespected and ignored because I was in a wheelchair. It was an overall very bad experience. I rated it …
Only 11 hours after my husband was transported there via ambulance from ICU in hospital at Northwest, my husband was released. Huge family history of completing suicide. Just 24 hours before my husband was on a respirator and medically …
I came here last week for alcohol detox after speaking w them on phone that said they do that. Once admitted it was a full psych hospital. I didn’t see a dr for 12 hours. The DT of the alcohol had begun. Once I spoke w dr I explained …
Wouldn’t help my daughter even though my daughter clearly stated she wants to kill herself. Had us there for 2 hours to tell us sorry we won’t admit her. Thanks you can tell me sorry at my 2nd child’s funeral.
My great aunt and I arrived at our one hour appointment and walked thru the locked corridors to find my uncle slumped over in a chair barely breathing. His tongue was hanging out his mouth and he had contracted breathing with each breath. …
I advise you not to send your child, parent, grandparent, or even yourself! Vantage solves one problem by creating more. Some of the staff are caring and will treat you like family while others will treat you like your a criminal. Most of …
Vantage Point was a wonderful solution when we had a family member in crisis. The staff is knowledgeable, compassionate and were readily available to us. We are especially grateful to Megan Wedgworth, Dr. Dollins, Peggy, Tonya, Martin and the staff in the Turning Point program.
Horrible people! They don’t care about the patients. They are just there to get your money. You won’t get proper therapy, you will be given the wrong medications, you will feel even worse than when you checked in.
Slowest place I have ever seen was referred by my doughters consulers. I was told they had all the info they would need that it take about half an HR to go over paperwork.took over 4 hours for paperwork. Worst place I have ever been around …
As a parent of a child in need of services. This facility and staff worked really hard to get my child on the right track. This was definitely the help we needed. Dr Staley, our therapist and the whole staff cared and it showed. Thank you all for putting the pieces back together
My teen daughter with autism was physically and verbally abused at Vantage Point in Fayetteville, AR
The staff waited 2 hours after the abuse to call and report it to me. The staff …
You can lead a horse to water but you can’t make them drink it. You decide if they help or not. The staff can be a pain and inconsiderate, some can be power trippin’, others can be super nice and your best friend and connect with you truly, …
I would actually give them a big fat NEGATIVE 5, but it was not a rating option. My family is considering a complaint to the state to request an investigation into the people running this facility. The doctor and the therapist were rude …
My wife and I brought my stepson over here for an evaluation and we were or in the waiting room just fine with my service dog. Then when time came to come back to the room the woman by the door said she couldn’t come in. I said she’s a …
I will not take another person to this facility. After waiting 45 mins for the assessment, we finally got in. Then after about 45 mins longer we were told to wait until the doctor reviewed it and she would return. Which was another long …
went here in august stayed for a week and it helped for the most part i was in the adolescent unit and it did end up getting so bad i had a panic attack but the nurses did help some of the techs werent very nice but most were and they were …
This place changed my life completely so thankful. Alot of people felt like it was a prison. I needed help and I got it. If you want to change how you live and how you feel this place will help. If you object to what you need and want …
I wouldn’t listen to these reviews, as facts go, they allow SMOKING on the adult unit. They actually have 2 cordless phones that patients can use most of the day. They let you do your laundry anytime, they serve real caffienated coffee, …
Checked in at 7:00pm did not called in till 5am the next day, 10hrs waitting we all had to sleep on the chairs all night long while others sleep on the waitting floor, go to restroom also a big problem, i nocked kicked the door for at least …
it was so bad. took from 5pm until 4am to even be let in the unit let alone my room. got chairs thrown at me. only saw my phycolagist once in THREE days. went in for scuocidal thoughts left witb extra trauma and fear of being open to my …
I had wonderful experiences with the nurses, recreation therapists, phlebotomist but the doctors and psyche APRN were horrible and unethical, especially Dr. Atkinson and Jessica. I’ve filed a grievance and intend to proceed through the …
So I put my son here almost 2 months ago. He is 12. His behavior has been up and down since being here. My worst issues are listed below:
*I picked him up and he had a staff infection all over his body, which was not …
Okay, this place isn’t 100% horrible in acute unit. They treated me well, the staff was opened but also didn’t alliw substances of any kind to be talked about for those who are sensitive to them. I saw a doctor everyday of the week except …
Okay so I would not recommend sending your children here I was here for a month and 8 days for residential and the whole time I was there I only got to see my therapist 4 times and that’s not enough for me all the kids there where bad and …
My 72 y/o father has been coping with depression off and on since my mother passed away 10 years ago. I have been his sole caretaker and as a result I have A LOT of experience with these types of hospitals. This is by far the very worst of …
If I could give negative star review I would. It is supposed to be able handle behavioral health problems, but when my mother (who is suffering from a type of psychosis) had a panic attack shortly after being admitted (within less than 2 …
Our father came out in worse shape physically than when he went in. We’re going to try and get his legs back in shape as he needs a wheel chair. As with any place, please be careful and don’t ignore any warnings/comments that your loved …
My daughter was there for an acute stay. There were some issues with lack of communication from the lower-level staff (nurses/techs). A few examples – having been told my daughter had blood work when she did not, her having a wire issue …
Let’s see, very very dirty in adult area. Flies galore. They will take people, but not have a bed for them for hours. There’s no where comfortable to sit or rest. The techs are wonderful, as nurse brad and Martin too. They had to open …
I was here twice for about 10-14 days each time and I am more traumatized then I was going I. I had been admitted for depression and self harm, and did not get the treatment I should have. Instead, I was physically assaulted, belittled, …
Staff is verbally abusive and frequently threatened the patients with physical violence or with what they called “butt darts” (tranquilizers) for the smallest offenses. Poorly organized, staff behaved like they actively hated the patients, …
Great experience, the staff was very accommodating with all my needs. They were always concern and understanding to my needs and never questioned me for it. I felt completely safe while I was there and was able to quickly recover.
Oh, where to begin….First off, the admission part was horrible! It took nearly 4 hours. My daughter was there for a week and was not able to call me. They gave me a schedule and stated that she or I could call at this time, but that was …
Dr A. helped get my thyroid and mental health med straightened out. The RN on dayshift Cassie is one of the best most helpful ppl I’ve encountered in my life. This place is as good as you make it. If you are ready for change then go for it!
Felt so uneasy the whole time. I only saw my therapist once in my stay. Theres never really a solid schedule (which is panic inducing) and everywhere except the cafeteria is gross and looks like it hardly gets cleaned. In my room I had no …
This is the worst child facility i ever seen!!!!!
My daughter was there last February. She came out worse than she went in. There weren’t enough staff present to take care of all the kids so much as individual …
I went here for ten days for depression, i was in the adolescent unit. Waited five hours in a small waiting room with no source of entertainment. Rules are enforced based on staff, ex: cussing isn’t allowed, most of the staff don’t care, …
Absolutely amazing. I’ve been inpatient and in the Intensive Outpatient Program. The techs at inpatient were so amazing and seemed to really care about the patients. Especially Maranda and Kristeen. IOP therapist Courtney helps out with …
I have been a nurse at Vantage point for many years. The past few years have been amazing. We have a wonderful CEO, Megan, who’s made great changes in our hospital that can been seen both in our employees and mainly our clients. Our new …
I had my nephew here and our goal was to get him transferred to Birch Tree in central Arkansas and we told Vantage Point this every day.They had him for 6 days and never sent the referral to Birch Tree, but told me they had, and they were …
i went to springwoods and came home and attempted again. I couldn’t go back there so I had to come here. When I first came I sat in a waiting room for a while but not terribly long. They told me if I didn’t think the place was going to be a …
I am a contracted employee of the hospital. I really haven’t worked in a better place, from the CEO to administration and nursing staff they all work really hard to take care of the people that come here for their needs .
I wouldnt send my dog to this place. They dont even deserve a 1star here. The staff is absolutely horrible, rudest so called medical professionals I have ever dealt with, they hang up on you before you can even talk, they intertupt you when …
Idk what to say about this place. Most of the staff were nice. The food was probably the best food I’ve ever had in a mental hospital but the reason aim giving it two stars is because they discharged me and I went back to school the next …
this place was awful for me. you basically just sit in 1 room the whole time or freeze outside. they wouldn’t let me call my mom to tell her to bring me clothes, so i had to wear scrubs made out of paper for the first 2 days with nothing …
Listen to me when i say please DO NOT send your kid here. Whenever i first got there and did that interview they were so fake to my mom. Acted all nice and perfect. Whenever I got in there i was mistreated. 7 days and did not talk to a …
It has been a wonderful place to work the past 7 years! I feel Vantage Point gives the encouragement and confidence needed to allow their employees to grow professionally. Supervisors give the ability for employees to be heard and the support needed to effectively preform the job.
If you truly want help then this is a good place. Dr. A is amazing and really cares. I have bad diabetes so he seen me everyday. He never brushed me off he always listened and tried to help. The nurses could be a little cranky sometimes but …
I’ve been employed with Vantage Point for a year and a half and I can’t say enough positive things about it! The staff are some of the best people I’ve had the pleasure of working with. There’s a sense of urgency within each department of …
(Translated by Google) I am really very grateful to this hospital, I took my son who was very depressed and with very strange thoughts, they treated him very professionally, the doctor gave him tools to understand what was happening and …
I have been working at Vantage Point for 7 years and I have had nothing but an amazing experience with everyone.
Thankful for their services in NWA and helping the community with mental health needs
It is a wonderful environment with helpful and attentive staff. If my family needs help going forward I know where I am taking them
This place was great for me! Ive had to utilize this resource twice due to waitlists for psychiatric care. Staff was kind and caring during both of my stays Dr. Kaley is very easy to talk to, and he listens! He even has a good sense of …
As an employee here, I have to say it is one of the most people centered places I have worked in Arkansas. The team is genuinely caring and always striving to improve the care and treatment, environment, training and career development! Not …
I would highly recommend to work for this company! All the staff that I have worked with for almost 2 years now have been amazing. They are very accommodating with scheduling and your own personal needs! 🙂
Excellent place to work. Lots of team work and over the last year a major focus has been placed on employee appreciation.
I have seen the great work that’s been done here.
I am so proud of the work that is done at Vantage Point. Our employees care deeply for the well-being of our patients and are dedicated to providing the best care possible. We work very hard to meet the needs of our community and are grateful for the opportunity to serve.
Vantage Point has some of the most AMAZING and caring staff! They really go out of their way to make a difference in their patients life. Nothing but love from me!
Great place. Love the staff. Food could use work but I’ll be going back
I have worked at VP for almost 5 years. I love the people I work with.
I have been an employee of Vantage Point for over 18 years. I have found my experience to be not only rewarding, but educational. I have worked alongside great people in various capacities. I am confident in the services provided and programs offered.
I have been an employee of VP for almost two years and can truly say I love my job. I have felt supported by my fellow staff and enjoy coming to work knowing the team I am working with genuinely cares for the patients we are serving.
Free Keagan
Dont go here.
i still want to die
Awful, not helpful
I definitely recommend this place.
Awful place.
If I could give a zero I would horrible place.
Keagans a nice guy free him plz
I can’t even get medical records on the phone
My stay was amazing.
Do not go to this place. They falsify paper work. They have totally ruined my life!
It wasn’t bad after all they did help me and there nice there and help you out 🙂 🙂 …
Such a horrible way to admit a child that needs your help.. 4hours and we are still waiting when we were told that everything would be ready
My husband called and said how bad it was. I called back to help him and they wouldn’t let me talk to him. I want to get him out of there
I went there 8 years ago and it was more tramatic than the physical and mental abuse I was supposed to be treated for- I wish I could post 0 stars
I know someone who worked there
And they let them go over something stupid
Like having a diploma …
It helped my daughter in more ways than one. She liked the staff and said the food wasn’t really that bad.
For those who have had a horrible experience with this place why hasn’t anyone brought a lawsuit against this place? One person alone possibly has no chance but a class action would mean you’d have to be listened to!
No, just no if you’re thinking of taking your kids here just don’t. This place doesn’t help at all if it does anything it makes things worse.
Such a disappointment for a rehab.
This is pathetic place. There is no origination… Rules change daily. Definitely not …
It’s kept colder than what’s considered bearable for a long length of time. The staff cannot control a dangerous situation between the patients. Horrible.
This place is horrible. A joke. Made my child worse than he was before. If you love your child DO NOT use this facility.
I have been there a few times and I thought the staff was great..and they help you get what you really need to get better.
Techs often sleep on and off the unit taking 2 to 3 hour breaks
Some nurses are cool but alot of them talk and treat the patients
along with techs like trash …
All the staff was nice and cared about you
This was the first time I have ever been to a mental hospital
Doctors were nice and therapists …
Horrible place! Staff are mean and just plain horrible! The medication only makes you feel worse and everything about it is just plain bad! Definitely should get shut down!!!
I’m pretty sure I would be legally reprimanded if I tried to publicly explain all the things I witnessed in this facility on this review. But I’ll tell yall one thing, this is NOT a place to send your teens. Dont do it. There are other facilities in the area that would be MUCH better.
The staff did all they could for me, Dr. Kelsey may not have been there when he could’ve been, but I almost died. Not cool. Could have been worse.
Staff is not friendly at all and I felt uncomfortable around them. No greetings or smiles like a professional. I was looked up and down and felt super weird here.
Dont give you clothes til later, unsanitary, foods decent, like a prison, cant brush ethnic hair, nothing for sanitary needs
Seemly wanted to be helpful when talked to on the phone. I took a friend here and had to return less than 8 hours to pick them up because they weren’t getting treated for what the website says. I do not recommend.
Tough love: Will assist you PHYSICALLY and MENTALLY. They knew I suffered both and will continue to help me. They make certain no one is alone on or during any of this. Through the trials and tribulations, they’re there for ME. I am thankful thus far.
My husband was on the phone today with his uncle’s social worker as he has medical poa. The social worker was highly unprofessional and cursed at my husband who was wanting information on his uncle’s treatment.
I brought my daughter here 3months ago when she thought she overdosed and was turned away with a list of area rehabs because she wa as not in withdrawals these people have no compassion my daughter since has passed because there was no help available when she needed it. Thank you Vantage point….
The system is easy to bypass just do what you’re asked and you can get out within a week, take it from me. …
DO NOT GO HERE! I will be forever traumatized from the “service” and how absolutely garbage the facility was. I was helped not once. If I could give it no stars I would, unsafe trash.
Horrible been on the phone trying to get threw to my sister on the sub acute unit for over 24 mins now and they won’t answer everyone else is trying to get me threw there. I live in indiana and we are an hour ahead so calling hours are late …
I was in their for 6 months and I have nightmares about it today. You barley get to go outside you’re forced to do things that you don’t feel comfortable doing and the nurses were all right but the only time it was organized was when big companies would come and observe.
Wonderful experience here. Was diagnosed accurately and treated with respect and dignity. The only reason I gave 4 stars was because the food was not very nurtitious or balanced. However I understand that this is about mental health.
This place is absolutely horrible. If you care about your loved ones do not take them here. After three months I was sent home with the wrong medications and lied to. The therapists and doctors will tell you things to avoid having to deal with you. I could go on and on this place is a nightmare.
People are very rude they give patients codes for the family and don’t tell the patients to let the family know I wouldn’t send my dog here knowing what I know now do not let your family go here… I don’t want to put a Star on here but you have to I give it a zero
I agree more than words can describe. Since free thinking is in the DSM-V as a mental disorder this corruption will go unchecked. They are legalized drug dealers who push drugs they make sure their client will be addicted to for life. Do …
I stayed here one week almost one year ago to this day. When I think of Vantage Point, I remember one very nice nurse and mostly being disrespected and ignored because I was in a wheelchair. It was an overall very bad experience. I rated it …
Only 11 hours after my husband was transported there via ambulance from ICU in hospital at Northwest, my husband was released. Huge family history of completing suicide. Just 24 hours before my husband was on a respirator and medically …
I came here last week for alcohol detox after speaking w them on phone that said they do that. Once admitted it was a full psych hospital. I didn’t see a dr for 12 hours. The DT of the alcohol had begun. Once I spoke w dr I explained …
Wouldn’t help my daughter even though my daughter clearly stated she wants to kill herself. Had us there for 2 hours to tell us sorry we won’t admit her. Thanks you can tell me sorry at my 2nd child’s funeral.
My great aunt and I arrived at our one hour appointment and walked thru the locked corridors to find my uncle slumped over in a chair barely breathing. His tongue was hanging out his mouth and he had contracted breathing with each breath. …
I advise you not to send your child, parent, grandparent, or even yourself! Vantage solves one problem by creating more. Some of the staff are caring and will treat you like family while others will treat you like your a criminal. Most of …
Vantage Point was a wonderful solution when we had a family member in crisis. The staff is knowledgeable, compassionate and were readily available to us. We are especially grateful to Megan Wedgworth, Dr. Dollins, Peggy, Tonya, Martin and the staff in the Turning Point program.
Horrible people! They don’t care about the patients. They are just there to get your money. You won’t get proper therapy, you will be given the wrong medications, you will feel even worse than when you checked in.
Slowest place I have ever seen was referred by my doughters consulers. I was told they had all the info they would need that it take about half an HR to go over paperwork.took over 4 hours for paperwork. Worst place I have ever been around …
As a parent of a child in need of services. This facility and staff worked really hard to get my child on the right track. This was definitely the help we needed. Dr Staley, our therapist and the whole staff cared and it showed. Thank you all for putting the pieces back together
Both my times staying here helped me exponentially! They have good food and a warm bed!! Thank you so much to vantage point, and the kind employees
My teen daughter with autism was physically and verbally abused at Vantage Point in Fayetteville, AR
The staff waited 2 hours after the abuse to call and report it to me. The staff …
Horrible experience.
Keep your kid as long as they can milk the system, then just throw them out when they get tired if “dealing” with them. …
You can lead a horse to water but you can’t make them drink it. You decide if they help or not. The staff can be a pain and inconsiderate, some can be power trippin’, others can be super nice and your best friend and connect with you truly, …
I would actually give them a big fat NEGATIVE 5, but it was not a rating option. My family is considering a complaint to the state to request an investigation into the people running this facility. The doctor and the therapist were rude …
My wife and I brought my stepson over here for an evaluation and we were or in the waiting room just fine with my service dog. Then when time came to come back to the room the woman by the door said she couldn’t come in. I said she’s a …
I will not take another person to this facility. After waiting 45 mins for the assessment, we finally got in. Then after about 45 mins longer we were told to wait until the doctor reviewed it and she would return. Which was another long …
went here in august stayed for a week and it helped for the most part i was in the adolescent unit and it did end up getting so bad i had a panic attack but the nurses did help some of the techs werent very nice but most were and they were …
This place changed my life completely so thankful. Alot of people felt like it was a prison. I needed help and I got it. If you want to change how you live and how you feel this place will help. If you object to what you need and want …
I wouldn’t listen to these reviews, as facts go, they allow SMOKING on the adult unit. They actually have 2 cordless phones that patients can use most of the day. They let you do your laundry anytime, they serve real caffienated coffee, …
Checked in at 7:00pm did not called in till 5am the next day, 10hrs waitting we all had to sleep on the chairs all night long while others sleep on the waitting floor, go to restroom also a big problem, i nocked kicked the door for at least …
it was so bad. took from 5pm until 4am to even be let in the unit let alone my room. got chairs thrown at me. only saw my phycolagist once in THREE days. went in for scuocidal thoughts left witb extra trauma and fear of being open to my …
I had wonderful experiences with the nurses, recreation therapists, phlebotomist but the doctors and psyche APRN were horrible and unethical, especially Dr. Atkinson and Jessica. I’ve filed a grievance and intend to proceed through the …
Vantage Point was amazing and really helped me get my life back together.
So I put my son here almost 2 months ago. He is 12. His behavior has been up and down since being here. My worst issues are listed below:
*I picked him up and he had a staff infection all over his body, which was not …
Okay, this place isn’t 100% horrible in acute unit. They treated me well, the staff was opened but also didn’t alliw substances of any kind to be talked about for those who are sensitive to them. I saw a doctor everyday of the week except …
Okay so I would not recommend sending your children here I was here for a month and 8 days for residential and the whole time I was there I only got to see my therapist 4 times and that’s not enough for me all the kids there where bad and …
My 72 y/o father has been coping with depression off and on since my mother passed away 10 years ago. I have been his sole caretaker and as a result I have A LOT of experience with these types of hospitals. This is by far the very worst of …
If I could give negative star review I would. It is supposed to be able handle behavioral health problems, but when my mother (who is suffering from a type of psychosis) had a panic attack shortly after being admitted (within less than 2 …
This was the last place that my dad visited other than ICU, then Hospice. He went to heaven 8 days later after he was admitted to Vantage Point. …
Our father came out in worse shape physically than when he went in. We’re going to try and get his legs back in shape as he needs a wheel chair. As with any place, please be careful and don’t ignore any warnings/comments that your loved …
I am Karly-kachow
It’s been almost a year since I left adol
My daughter was there for an acute stay. There were some issues with lack of communication from the lower-level staff (nurses/techs). A few examples – having been told my daughter had blood work when she did not, her having a wire issue …
Let’s see, very very dirty in adult area. Flies galore. They will take people, but not have a bed for them for hours. There’s no where comfortable to sit or rest. The techs are wonderful, as nurse brad and Martin too. They had to open …
I was here twice for about 10-14 days each time and I am more traumatized then I was going I. I had been admitted for depression and self harm, and did not get the treatment I should have. Instead, I was physically assaulted, belittled, …
Staff is verbally abusive and frequently threatened the patients with physical violence or with what they called “butt darts” (tranquilizers) for the smallest offenses. Poorly organized, staff behaved like they actively hated the patients, …
Great experience, the staff was very accommodating with all my needs. They were always concern and understanding to my needs and never questioned me for it. I felt completely safe while I was there and was able to quickly recover.
Oh, where to begin….First off, the admission part was horrible! It took nearly 4 hours. My daughter was there for a week and was not able to call me. They gave me a schedule and stated that she or I could call at this time, but that was …
Dr A. helped get my thyroid and mental health med straightened out. The RN on dayshift Cassie is one of the best most helpful ppl I’ve encountered in my life. This place is as good as you make it. If you are ready for change then go for it!
Felt so uneasy the whole time. I only saw my therapist once in my stay. Theres never really a solid schedule (which is panic inducing) and everywhere except the cafeteria is gross and looks like it hardly gets cleaned. In my room I had no …
This is the worst child facility i ever seen!!!!!
My daughter was there last February. She came out worse than she went in. There weren’t enough staff present to take care of all the kids so much as individual …
I went here for ten days for depression, i was in the adolescent unit. Waited five hours in a small waiting room with no source of entertainment. Rules are enforced based on staff, ex: cussing isn’t allowed, most of the staff don’t care, …
Absolutely amazing. I’ve been inpatient and in the Intensive Outpatient Program. The techs at inpatient were so amazing and seemed to really care about the patients. Especially Maranda and Kristeen. IOP therapist Courtney helps out with …
I have been a nurse at Vantage point for many years. The past few years have been amazing. We have a wonderful CEO, Megan, who’s made great changes in our hospital that can been seen both in our employees and mainly our clients. Our new …
I had my nephew here and our goal was to get him transferred to Birch Tree in central Arkansas and we told Vantage Point this every day.They had him for 6 days and never sent the referral to Birch Tree, but told me they had, and they were …
i went to springwoods and came home and attempted again. I couldn’t go back there so I had to come here. When I first came I sat in a waiting room for a while but not terribly long. They told me if I didn’t think the place was going to be a …
I am a contracted employee of the hospital. I really haven’t worked in a better place, from the CEO to administration and nursing staff they all work really hard to take care of the people that come here for their needs .
Vantage Point serves this community with caring compassion. So many of the staff are deeply committed to healing.
I wouldnt send my dog to this place. They dont even deserve a 1star here. The staff is absolutely horrible, rudest so called medical professionals I have ever dealt with, they hang up on you before you can even talk, they intertupt you when …
Idk what to say about this place. Most of the staff were nice. The food was probably the best food I’ve ever had in a mental hospital but the reason aim giving it two stars is because they discharged me and I went back to school the next …
this place was awful for me. you basically just sit in 1 room the whole time or freeze outside. they wouldn’t let me call my mom to tell her to bring me clothes, so i had to wear scrubs made out of paper for the first 2 days with nothing …
Listen to me when i say please DO NOT send your kid here. Whenever i first got there and did that interview they were so fake to my mom. Acted all nice and perfect. Whenever I got in there i was mistreated. 7 days and did not talk to a …
It has been a wonderful place to work the past 7 years! I feel Vantage Point gives the encouragement and confidence needed to allow their employees to grow professionally. Supervisors give the ability for employees to be heard and the support needed to effectively preform the job.
If you truly want help then this is a good place. Dr. A is amazing and really cares. I have bad diabetes so he seen me everyday. He never brushed me off he always listened and tried to help. The nurses could be a little cranky sometimes but …
I’ve been employed with Vantage Point for a year and a half and I can’t say enough positive things about it! The staff are some of the best people I’ve had the pleasure of working with. There’s a sense of urgency within each department of …