Went to apply for a car loan. After following up regularly for 2 weeks, the loan was never processed. I was told my credit was blocked. It wasn’t, the credit pull showed up on my credit report and confirmed with the credit bureau. Was told …
Poor service. Staff rude. Drive thru often closed due to lack of staff. I am handicapped and this makes banking almost impossible for me. I was told they would not be able to help me.
STAY AWAY FROM THIS BANK!!! A BUNCH OF CROOKS AND LIARS! THEY. WILL. STEAL. YOUR. MONEY. HAD NOTHING BUT PROBLEMS EVERY TIME I TRIED TO DO ANYTHING. STAFF ARE COMPLETE MORONS, CHANGE MACHINE NEVER WORKS, DRIVE THROUGH IS NEVER OPEN (NOW …
This bank has been trash for the past 6 years. They will do sneaky things with your account then claim they sent an email about it. The staff is totally incompetent. New staff each time you walk in. Which tells you that the management must be complete idiots themselves. Avoid using this institution at all costs.
How to report debit cards lost or stolen outside business hours??? Teller line is a joke…it doesn’t even have an option for this. Talking to a live person outside business hours? Of course not…Even the number provided on the website …
If I could give zero stars I would. The branch manager in Wilkes-Barre, I won’t mention her name, is both unprofessional and rude. My mother, who has been having issues with her account since my father recently passed away, has tried …
Vantage trust would not issue me a new card due to my account being over draft due to fraud charges. I was never told this when l had gone into the branch, but told the complete opposite that I would have a new card in 3 days. This is …
I withdrew money from their Mac machine. The money never disbursed. I went inside the bank to ask what I have to do. They said they had to do an investigation will take a day or two then I can get my money. It has been over a …
Went to apply for a car loan. After following up regularly for 2 weeks, the loan was never processed. I was told my credit was blocked. It wasn’t, the credit pull showed up on my credit report and confirmed with the credit bureau. Was told …
Nice people
Everyone is friendly, and professional. They have the best decorations for the Holidays.
Poor service. Staff rude. Drive thru often closed due to lack of staff. I am handicapped and this makes banking almost impossible for me. I was told they would not be able to help me.
Loved the interest rate this bank gave me. Lowest one I’ve gotten for a loan yet. The process was quick and easy.
They always treated me fairly and were friendly, much better policies than the big banks.
STAY AWAY FROM THIS BANK!!! A BUNCH OF CROOKS AND LIARS! THEY. WILL. STEAL. YOUR. MONEY. HAD NOTHING BUT PROBLEMS EVERY TIME I TRIED TO DO ANYTHING. STAFF ARE COMPLETE MORONS, CHANGE MACHINE NEVER WORKS, DRIVE THROUGH IS NEVER OPEN (NOW …
This bank has been trash for the past 6 years. They will do sneaky things with your account then claim they sent an email about it. The staff is totally incompetent. New staff each time you walk in. Which tells you that the management must be complete idiots themselves. Avoid using this institution at all costs.
How to report debit cards lost or stolen outside business hours??? Teller line is a joke…it doesn’t even have an option for this. Talking to a live person outside business hours? Of course not…Even the number provided on the website …
If I could give zero stars I would. The branch manager in Wilkes-Barre, I won’t mention her name, is both unprofessional and rude. My mother, who has been having issues with her account since my father recently passed away, has tried …
Vantage trust would not issue me a new card due to my account being over draft due to fraud charges. I was never told this when l had gone into the branch, but told the complete opposite that I would have a new card in 3 days. This is …
I withdrew money from their Mac machine. The money never disbursed. I went inside the bank to ask what I have to do. They said they had to do an investigation will take a day or two then I can get my money. It has been over a …